How to Prepare for Cisco 600-455 Certification?
600-455 Certification Made Easy with nwexam.com
600-455 Exam Detail Vendor
Cisco
Exam Code
600-455
Full Exam Name
Designing Cisco Unified Contact Center Enterprise 65-75
Number of Questions Sample Questions
Passing Score
Cisco 600-455 Sample Questions Cisco Unified Contact Center Enterprise Specialist Practice Test Variable (750-850 / 1000 Approx.)
Time Limit
75 minutes
Languages
English
Practice Exams
How to Prepare for 600-455 ❏Know and study complete syllabus content from Books ❏Perform enough practice with Cisco system with related Cisco 600-455 certification subjects
❏Identify the key configuration, workflow and data flow ❏Perform with online practice exams on NWExam.com for Cisco Unified Contact Center Enterprise
❏Identify your weak areas from practice test and do more practice with system ❏Repeat practice exams and try to score 100% on www.nwexam.com
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Cisco 600-455 Certification Syllabus Content Topic
Weight in exam
Describe the Features and Functionality of the Cisco Unified CCE Solution
23%
Identify the Design Considerations for Cisco Unified Communications Manager in a Cisco Unified CCE Solution
11%
Identify the Network Design Considerations in a Cisco Unified CCE Solution
19%
Identify the Design Considerations for Cisco Unified ICM, Cisco 23% Finesse, Cisco Unified CVP, and Cisco Unified Intelligence Center in a Cisco Unified CCE Solution Describe the Sizing Process for Contact Center Resources and Cisco Unified CCE Components
13%
Describe the Virtualization Environment for Contact Center Resources and Cisco Unified CCE Components
11%
Cisco
600-455 Exam Questions 100% Guaranteed Success with NWExam.com
01. Which option describes when a call type is assigned to a call in the Cisco Unified Contact Center Enterprise system? a) when the call is routed to an agent b) when the call is first post-routed from Cisco Unified Customer Voice Portal c) when the call terminates and data is written to the Cisco TCD table d) when a call-routing script hits the first Queue to Skill Group node 100% Guaranteed Success with NWExam.com
ANSWER: b) when the call is first post-routed from Cisco Unified Customer Voice Portal 100% Guaranteed Success with NWExam.com
02. How does the Cisco Unified Contact Center Enterprise solution encrypt the logger database? a) AES b) SHA c) MD5 d) TLS
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ANSWER: c) MD5
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03. Which attribute can be created in Cisco Unified Contact Center Enterprise Precision Routing?
a) Boolean or proficiency b) string or integer c) Boolean or integer d) proficiency or array
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ANSWER: a) Boolean or proficiency
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04. Which two statements about Cisco Unified Mobile Agents are true? (Choose two.) a) An additional voice gateway is required for Silent Monitoring. b) They extend and connect. c) They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop. d) They are limited only to PSTN phones and mobile phone; IP phones are not supported. 100% Guaranteed Success with NWExam.com
ANSWER: a) An additional voice gateway is required for Silent Monitoring. c) They perform call control features (example: 100% Guaranteed Success with NWExam.com
05. In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.) a) administration server b) real-time data server c) analytical server d) recording server e) static server f) performance server 100% Guaranteed Success with NWExam.com
ANSWER: a) administration server b) real-time data server
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