Ryerson Career Planner 2014-2015 by Ryerson University Career Centre

Welcome Welcome to your Career Planning Guide! Designed to offer guidance and information as you develop your career, this comprehensive Guide provides insight into successful job searching, as well as the services offered through Ryerson’s Career Centre.

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Our Events Calendar is filled with interactive sessions delivered by our specialist teams and leading recruiters, including case competitions, twitter chats and networking events.

Ryerson’s own Magnet online jobs portal offers work experience, whether it’s part-time, internships or that graduate role you’re seeking with local, national and global employers.

Our workshops, advisory appointments and photo sessions on LinkedIn, Magnet and resumes ensure you’re able to build a leading career profile both online and off.

This Guide has something for you, wherever you are in your planning as you navigate the path in creating your future career.

Drop by and visit us in POD-60, we’d love to see you! Caroline Konrad Director, Ryerson Career Centre

CAREER PLANNING

Knowing yourself, what you want and what is out there improves your success. Here’s how to get started.

THE JOB SEARCH

Discover the techniques that can accelerate your job search success.

RESUME, COVER LETTER & PORTFOLIO

There’s more to an application than you may think. Here’s what you need to know about what employers expect.

INTERVIEWS

Learn what you may face in your next job interview and how to stand out as a great candidate.

EXCELLING IN THE WORKPLACE

Get ready to make the most of your first weeks on the job and build a successful future with your employer.

CAREER EVENTS

Be prepared and get connected to industry and recruitment professionals.

CAREER RESOURCES

Many physical and virtual resources are available to help you find work and make connections. Take advantage of Ryerson’s offerings.

CAREER PLANNING

Introduction “If

you don’t know where you are going, any road will get you there.” This famous saying by Lewis Carroll applies to your work as much as it does to other things in life. Planning out your career while you are still in school will greatly increase your chance of finding the right fit for you. Feel like skipping this section and getting right to the job search and resume writing process? Stop and ask yourself the following questions: Yes

• Do I know my own strengths, skills, interests, values and personality? • Do I know which career fields/jobs are the best matches for me? • Have I researched the opportunities available to me in my field(s) of interest? • Have I developed a plan on how to achieve my career objectives? Answering the above questions is one of the best ways of not just finding a job, but building a successful and fulfilling career. If you answered ‘no’ to any of the above, this chapter is for you! “Everyone has been made for some particular work, and the desire for that work has been put in every heart.” – Rumi

Dear 18 Year-Old Me

Self Assessment

Planning your career is knowing yourself, what you want and what your strengths are. Career assessments can help lead you to careers you might enjoy by clarifying your interests, values, skills and personality. Once you know yourself, you will be able to share your strengths with potential employers.

Ask yourself a series of questions, such as: • • • • • • •

What do you enjoy doing? What are you good at? What are you like as a person? What makes what you do worthwhile? What are the conditions under which you do your best work? What types of people do you want to work with? What kind of lifestyle do you want (time, money)?

To help you answer the questions, consider these personal attributes:

Values

Ex. Help society, help others, work with others, work alone, knowledge, recognition, stability, security, profit, location, status, environment, continuous learning

Skills

Ex. analyzing complex text, writing in multiple formats, using charts and graphs, numeracy, use of computer programs, critical thinking, problem solving, oral communication, working with others

Interests

Ex. accounting, tennis, reading biographies, graphic design, travel, horseback riding, writing new computer code

We have standardized assessment instruments and other resources available for you through the Career Centre in POD-60.

Identify, Research & Evaluate Possibilities Identify

Once you know what you want and what skills, personal qualities and strengths you can offer a potential employer, it is time to see what your options are in the labour market. Find possible career choices that will match your strengths and interests to get the job and succeed in it. Connect the results of your self-assessment to the world of work by identifying occupations / job titles that match your: • • • •

Strongest interests Strongest skills Personal characteristics Work values

• Preferred working conditions • Preferred people environment • Lifestyle needs and goals

Start by brainstorming opportunities that fit well with your selfassessment results. Share them with others who are close to you for feedback and ideas. Ask yourself the following questions: Who do I know that has a job I think is really great? ________________________________________________________ ________________________________________________________ ________________________________________________________ When I was a child, how did I answer the question “What do you want to be when you grow up?“ ________________________________________________________ ________________________________________________________ ________________________________________________________ What would I consider to be a “Dream Job”? ________________________________________________________ ________________________________________________________ ________________________________________________________ Allow yourself some time for this exercise and keep adding to your list of ideas as they come to you. Review the results of any standardized tests you may have completed; many tests will also include a list of career suggestions based on your responses.

Research

Once you have a list of possible occupations, it is time to do your research on the jobs, the industries they’re in and the current job prospects in those fields. Find out as much as possible about the kinds of work you are considering and you may uncover options you may not have originally thought of / considered. Gather information that includes: • Job duties and responsibilities • Qualifications (experience, skills, education, certification, etc.) • Work environment • Positive and negative aspects of the work • Values reflected in the work

• Salary and benefits • Present demand and future outlook • Latest developments in the field • Related types of work • Prospective employers

There are a few different approaches you can use when doing your occupational research: • Print, electronic, and multi-media resources - available through the Career Centre (POD60A) • Do Informational Interviews with people working in the areas and industries you are considering • Try out the career by taking on a summer, or part-time job in the field that interests you • Take a related course • Volunteer, or take part in co-ops, internships, or placements • Do Job-shadowing – spend time on-site with someone doing work of interest to you. It is another way of getting a close-up view of what working in that job is like

“

-Anna, Health Informatics, Chang school

“

I just want to take this opportunity to thank you for your encouraging advice and for completely changing my output in life. I am now working in a coordinator role in the health care field. I really appreciate everything you have done for me. Keep on inspiring others!

Resources to get you started: There are many resources to help you with your career research. Here are just a few online resources that you can use to get started: Career Cruising

An interactive career guide with assessments, career profiles, education & training and employment information. It includes multimedia interviews with real people in many careers and in-depth occupational profiles. URL: www.careercruising.com Contact us for the username and password. Working In Canada - Job Bank (LMI)

A tool that can help you make well-informed decisions about where to live and work by producing a report with relevant labour market information. URL: www.jobbank.gc.ca Explore careers by: • Occupation • Education Program • Wages & Outlooks • Skills & Knowledge National Occupational Classification

A tool that you can use to learn about and understand occupations in the Canadian labour market. It includes information on duties, skills, interests, aptitudes, educational requirements and work settings. URL: www.hrsdc.gc.ca/noc Search for occupations in Canada: 1. On the left: Search the NOC 2. Choose: Index of titles 3. Select: Alphabetical search

Informational Interview

An informational interview is a very effective way of getting inside information about a potential career path and to start building a professional network. It can give you different points of view and answer some questions that you may have about that career option. The focus of the interview is usually to gather general information about a particular company, industry, marketplace and job outlook, possible opportunities and new directions. • It is a chance to network, to see an organization from the inside and to meet somebody who has been “through it all” • It gives you a broader sense and direction for planning your career • It lets you confirm whether your interests, skills and expectations match the “real thing” How can I do it? First, research the career, or profession that interests you. Next, look for successful companies involved in that field. Once you have chosen a specific company and individual, phone or write the person you wish to interview well before the date the interview would take place. Starting a conversation to get an information interview with a stranger can be challenging. You may feel shy, or afraid to impose, or worried that the person may not want to talk to you, but it can be done! • Introduce yourself and explain who you are • You could also mention how you found the person’s name • State the type of work you are interested in researching, the reason why, and the amount of time it would take to conduct the interview (usually 20 minutes)

If the person is unable to meet with you, ask for a referral, or ask to schedule the interview at a time that is most convenient to him/her.

Sample Approach “Hi, my name is _______. A mutual acquaintance, _______, suggested I give you a call. (S)he said you would be the right person to talk to about working in your career field (occupation). Would you be able to speak with me now? I only need about 20 minutes of your time.” If you get a negative response:

Chances are, not everyone will be willing to help you, but that doesn’t mean it’s time to quit. Take a look at the following situations:

I’m too busy right now to talk to you.

I’d like to help you, but I have too much work to do right now.

Thank you for your time. Could you recommend anyone else to speak to?

I really appreciate your interest and I understand you’re busy. Is there a more convenient time that we could talk?

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-Julie, Program: Architectural Science

“

“I wanted to thank you for all your help with preparing for my interview. I was feeling anxious that morning and you really made me feel a lot more calm and prepared. I’m happy to tell you that I received an offer of employment the following day. They were very impressed with me and said I beat out the competition by a long shot!!

Sample Questions • On a typical day, describe what your activities would be. • Tell me about your working conditions, e.g., physical, environmental, sensory, stress. • What training or education is required for this type of work? • What personal qualities or abilities are important to be successful in this field? • What is your level of freedom to solve problems and take action on the job? • What part of this job do you find most satisfying? Most challenging? • What potential, and downside, do you see for this field in the future? • How does your work contribute to the organization’s overall goals or mission? • How did you find your job? • What is the salary for entry-level and more advanced positions in the field? • How do you see jobs in this field changing in the future? • Is there a demand for people in this occupation? • With the information you have about my education, skills, and experience, what other fields would you suggest I research further before I make a final decision?

After the Interview

• Add more information to the notes you took during the interview • Always send a thank you letter or e-mail within 1-2 days of the interview

Informational Interview

You requested the interview. Be prepared to ask questions. Be concise, so as not to waste the person’s time. Stick to the time you agreed on before the interview. Give the person a chance to provide additional information. Use a paper or electronic diary to keep track of your contacts and to add notes during your meetings. If you have not already seen the work area, ask for a tour.

Evaluate After you have done a self-assessment and researched your career options, it is time to evaluate your options and see which is the best one for you. This allows you to narrow down your list of possible occupations by comparing the results of your research to what you have learned about yourself. How can I do it? • Organize the information you have collected both about yourself and about your career choices in a systematic way. (e.g. you may wish to do a self-assessment summary) • Record the data for each occupation you have investigated under specific headings (e.g. nature of work, work environment, educational requirement, etc.) Ask yourself the following questions:

Yes

• Does this occupation reflect my strongest interests? • Will my strongest and most enjoyed skills be used? • Do I need additional education, training and / or experience to enter this occupation? • Will this occupation satisfy me personally? • Will this occupation allow me to create the kind of lifestyle I want?

Need more help? You can also come meet with a career consultant to get one-on-one advice.

“If you observe well, your own heart will answer.” – R. A. Schwaller de Lubicz

Create Your Action Plan Develop After all the self-discovery and research into potential fields, developing an action plan will help you set the direction in which you want to go and the steps needed to get there. • Setting goals will help you to stay focused and organized and to stick to your schedule • An action plan will help you identify steps you may not have thought of, possible pitfalls and potential opportunities How can I do it?

Depending on your goals and situation, your action plan may focus on: • Your work search • Pursuing further education or training • Your lifestyle activities Your action plan should include: A statement of what you want to achieve What you need to do to prepare for your occupation of choice The resources needed The education/certifications needed Your to-do tasks and activities A time-frame for action

Tips on your work search • Define your goal or direction • Network with contacts in the field • Conduct more informational interviews • Meet with a career consultant to put together a professional cover letter and resume • Attend a workshop on interview skills • Contact specific companies of interest • Prioritize your list • Include rewards in your plan, such as an activity you enjoy (eg. dinner, movie, day-trip, etc.) • Review these plans

for further education • Make a list of the types of programs available and where • Get specific program information • Find out about admission requirements and processes • Participate in campus visits • Learn about tuition fees and sources of financial assistance • Do academic upgrading if needed

“When a man does not know what harbor he is making for, no wind is the right wind.” – Seneca

Sample Career Plan Name: John Doe Career: Graphic Designer Reasons for choosing this Career: I like art, working with design software, creating things that other people enjoy, working independently

Job Description:

Graphic designers conceptualize and produce graphic art and visual materials to effectively communicate information for publications, advertising, films, packaging, posters, signs and interactive media, such as Web sites and CDs. (The National Occupational Classification- NOC)

A typical day on the job could involve:

Working on new ideas for current projects; doing admin tasks, like arranging meetings, responding to e-mail, following up with a client; Following up on other projects; Making changes based on client feedback; Going out in the field – eg. prep photoshoot, meet with client

Skills needed to do the job:

Design, strong design software skills (CAD), communication, customer service, coordination

Personal Qualities needed to do the job:

Like working with different people, able to listen and respond to what people need, creativity, like working independently part of the time

Values that this career supports:

Aesthetic, change and variety, help others, work with others, work alone

Working Conditions:

Often work at an advertising agency, design firm, or as an independent contractor, work in front of the computer for many hours, travel to client’s offices, work long hours before deadlines

Salary and Benefits:

$20,000-$70,000/year (according to Career Cruising), benefits depend on company

Education:

Ryerson’s Bachelor of Technology – Graphic Communications Management program

Is this career a good match for me?

Mostly – I would have to work with clients more than I thought, but I love everything else about it

Your Career Plan Name: _____________________ Career: _____________________ Reasons for choosing this Career: ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ Job Description: ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ A typical day on the job could involve: ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ Skills needed to do the job: ___________________________ ___________________________ ___________________________ ___________________________

Personal Qualities needed to do the job: ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ Values that this career supports: ___________________________ ___________________________ ___________________________ ___________________________ Working Conditions: ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ ___________________________ Salary and Benefits: ___________________________ ___________________________ ___________________________ Education: ___________________________ ___________________________ ___________________________ Is this career a good match for me? ___________________________ ___________________________ ___________________________

Review

Now that you have identified what you want to do, you can go back and evaluate each stage to confirm your original choices. Reviewing your goals helps you make sure your action plan is moving towards those goals. It lets you see how far you have come in your career exploration process. Did I review my self-assessment results? research results? action plan? Ask yourself questions such as:

Yes

• Will this action plan get me to my goal? • Is my action plan realistic? • Are there additional steps I need to add? • Are there any additional resources or people who can help me with this action plan?

“Every man takes the limits of his field of vision for the limits of the world.” - Arthur Schopenhauer

The 4-Year Career Plan When it comes to planning your career, preparation is the key to success! Here are some things you can do to help you succeed during your time at Ryerson and beyond:

1st Year

–Explore

• Research your industries or careers of interest • Seek out internship, co-op, or volunteer opportunities related to your career plans • Practice your interview skills • Attend Career and Job Fairs • Take on leadership roles in campus organizations • Explore the option of Graduate Studies

2nd Year

• Learn about the Career Centre at www.ryerson.ca/ career and set up Career Vault and Magnet accounts • Attend Career Centre workshops, to choose the right career path • Create a resume • Do a self assessment • Attend the Part-Time and Summer Job Fairs • Find faculty to discuss choosing a major and making career choices • Explore skills needed for your career interests • Become involved in extracurricular activities to make personal and professional connections and develop soft skills • Update your resume

-Experiment

3rd Year

• Update and refine your resume • Attend Career Centre workshops to make your move • Participate in mock interviews • Attend Career and Job Fairs • Organize job search strategies • Attend Graduate School events and complete applications, if applicable

4thYear

• Update and refine your resume • Attend Career Centre workshops to present yourself to employers with style • Conduct informational interviews with people in careers of interest to you • Seek out internship, co-op, or volunteer opportunities in your field of choice • Attend Career and Job Fairs • Take on leadership roles in campus organizations • Join off-campus professional associations • Keep in contact with people in your network and update them on your status

-Excel

-Experience

Introduction

So you have completed a self-assessment, identified, researched and evaluated possible career options and developed a plan of action. Now is the time to bring your career plan to life. There are a few things to keep in mind: • Not all job search methods were created equal and your preferred way of searching for work may not be the most effective • Don’t overlook smaller companies – 85% of new jobs in Canada are created within smaller firms and they often do not spend a lot on advertising job openings Flip to the next page to read a diagram adapted from Richard Bolles’ “What Color is Your Parachute?” career guide, that shows the preferred ways in which we look for work, versus the ways employers prefer to fill their positions.

s t Job S e o e M rs ke

Job postings on the internet Jobs, ads, newspaper, journals, binders, bulletin boards, etc.

Select employment agencies/headhunters

Send resumes to companies/organizations

Networking & social media, warm/cold calling

st Emplo o M y

s er Look for internal/ known candidates Seek recommedations from trusted friends, collegues and social media

Use employment agencies/recruiters Refer to unsolicitated resumes or those identified by screening technology

Ads on internet, newspapers, journals etc.

Most job seekersâ&#x20AC;&#x2122; favourite way of looking for work is the employersâ&#x20AC;&#x2122; last choice when hiring.

80%

of all positions are filled without employers advertising them publicly.

The Hidden Job Market

These “hidden” opportunities are filled by, or created for current employees, or candidates who come to an employer’s attention through employee recommendations, referrals from trusted friends or colleagues, recruiters, or direct contact with the candidate.

80% Any

Knowing this, here are some of the most effective unadvertised ways for you to be spending your time while positions searching for work: make up what • Go to employers directly to offer your skills, whether they have posted job vacancies, or not is called the Hidden Job • Cold call potential employers • Join, or start a job finding club to keep each Market. other motivated • Ask family and friends for leads – you might miss opportunities if they don’t know you’re looking and what you’re looking for • Network with employers of interest through informational interviews, conferences, alumni events, etc.

Networking

Networking is a way for you to connect with an employer, or to become “pre-recommended” by someone the employer trusts. Simply put, it is talking to people. It is: • The most effective way to tap into the hidden job market • A way for potential employers to see you as more than just a one, or two-page resume • A way for you to start showing off your communication skills, necessary to succeed in the workplace • You will find most people are happy to help others if they can

How to network

How can I do it? • Make a list of all the people who you can talk to - they don’t need to be friends, or even acquaintances, just anyone you have enough in common with to start a conversation Make a list: ________________________ _________________________ ________________________ _________________________ ________________________ _________________________ • Give people an easy way to help you - Rather than saying: “I’m looking for a job. Do you know of any jobs?” ask for their tips, leads and suggestions • Practice your “elevator pitch”, or your self-introduction, so you are ready when you meet a potential employer • Keep in touch with the contacts you make – you never know when a position may become available How to approach someone from your network: “I’m looking for an entry level job in events management. Do you know anyone who is working as a convention planner or events manager? Do you know anyone who works for X company, or Y company? Could you please provide me with their name and telephone number? May I say that you suggested that I call?”

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-Elnaz, Electrical Engineering

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I finally got a good offer from Thales Canada Inc as a Field Service Engineer. Thank you again for all your help and support during my job search process. I do not think I could have done it without your help.

“Man is not the creature of circumstances. Circumstances are the creature of men.” – Benjamin Disraeli

Sources for Networking Contacts

Remember that all you need is a connection that will let you call and say who you are, get a nod of recognition that there is a connection, and ask for specific leads, information and introductions

Professional Contacts: Employers, supervisors, colleagues, clients, customers, association members, alumni clubs

Personal Contacts: Friends, acquaintances, neighbours, relatives, classmates, teachers, club members All the People Your Contacts Know: Friends of friends, employers, etc.

Job-finding Clubs: Other job seekers and their contacts

Job/Career /Info Fairs: Summer Work Experience Fair, Graduate School & Specialized Studies Fair, Engineering Fair, Science Fair, Government & Public Sector Career Fair, Part-time Job Fair, Grab-A-Grad Job Fair

Internet Contacts: Subscribers to mailing lists you participate in, contacts on social media, any personal or professional contact that you might communicate with online

Toolbox

Now that you know who to approach as potential networking contacts, here are some ways for you to have those connections be as impactful as possible.

Elevator Pitch

An elevator pitch is your “self-introduction.” The concept is based on the idea that if you got on an elevator, and beside you was a person who had the power to hire you, what would you say to them in the time it took to get to their floor? It should be no more than 30 seconds long. This is your chance to inform and persuade. You will need to present your background and career goals, so that potential employers will see how you can meet their needs. The elements of an elevator pitch: • Your name • Your present status/situation • A brief statement of your skills/strengths/ experience • A statement of what you are looking for, or a question about their opportunities When speaking with a potential employer for the first time, or introducing yourself in a networking situation, you need to be able to clearly express who you are, what your main strengths, skills and experiences are and how you can make a positive difference in the organization. This is not easy – it takes some thought and practice and nobody does it well the first time!

13s 14s 15s 16s 17s 18s 19s 20s 21s 22s 23s 24s 25s 26s 27s 28s 29s 30s

Cold Calling Cold calling is a type of elevator pitch that you use when phoning, or e-mailing a potential employer that you do not know. Here is one example of a cold call: “Hi, my name is Sophie Rotondo. I’m currently a first year student in the Business program at Ryerson University. I plan on majoring in Marketing and my current promotions position at Campus Life magazine has given me a strong orientation to marketing and sales. May I send you a copy of my resume for consideration of a summer position?”

Warm Calling A warm call is a phone call with a referral. Here is one example of a warm call: “Mr.Singh, thank you for taking the time to speak with me today. My name is Martin Lee and my friend Ron Macri, who is an employee of your company thought that you might be interested in knowing that I’ve got 3 years of experience in the construction industry. I’m currently a senior level Civil Engineering degree student at Ryerson and I’m looking for additional practical experience. I’m wondering if I might be able to arrange a time to meet with you to review my credentials?” A person you meet at the event could tell you of possible opportunities at their organization, or may suggest a person for you to talk to in order to get more information. You can use this newly made connection as a ‘warm’ connection to someone else within their company. Here is an example of what that phone call could be like: “This is Jason Veldon speaking. I spoke briefly with Talva Jonason at Ryerson’s Career Expo. She told me that it would be beneficial for me to gain additional computer drafting skills to better position myself for an Architectural position. Who would be the best person in your firm to talk to about possible contract or even volunteer drafting positions?”

Networking at a Career Fair or Event Career Fairs and other networking events are great ways of meeting new people who could eventually provide you with great job leads. Here is one way of striking up a conversation at the event: “Hi, I’m Nora Taha – nice to meet you. I’m a student at Ryerson, entering the final year of my Bachelor of Social Work studies. I couldn’t help overhearing that you completed your MSW at McMaster University College at UWO, which is currently my first grad school choice. Would you be willing to tell me a little bit about the program?” Once you make a connection at an event, it is also important to follow up with the person you met if you want to build a professional relationship with that person.

Now it’s time to practice... Cold Calling _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

Warm Calling _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Networking at a Career Fair or Event _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

Stay Current • Stay current with industry trends by following groups, organizations and people on Facebook, LinkedIn, Twitter and presentation sharing platforms • Comment on company or employee blog posts • Visit social news websites and bookmark industry-related articles

Social Media /RyersonCareer

is a great tool for both researching your career options and networking with individuals in the field.

Access Job Postings • Follow recruiters and company employees on LinkedIn, Facebook and Twitter – they may advertise job openings • Look under the “Jobs” section of LinkedIn – some jobs are posted only on LinkedIn • Subscribe to blogs with embedded job banks goo.gl/qsjoF

/RyersonCareer

Personal Branding • Keep complete, up-to-date profiles and blogs that show off the professional you • Use social bookmarking sites, such as Pinterest and StumbleUpon to “bookmark” and organize internet resources related to your profession • Include keywords, or buzz words from your field • Upload and share your online resume via video sharing platforms like Youtube or Vimeo

Research and Network • Look through and follow groups, company pages and people on Facebook and LinkedIn • Find employees that are currently working at the companies that you want to work for and connect with them – they can be good sources for informational interviews • Follow recruiters and employees on Twitter and communicate occasionally through tweets to learn more about a company • Let your network know that you are searching for a job • Give back – most of your posts should benefit your community (eg. share articles, relevant upcoming events, networking events)

/RyersonCareer

“It is not enough to be busy, so are the ants. The question is: what are we busy about?” -Henry David Thoreau

Online Reputation Remember that many employers are now screening candidates with social media and many have turned down candidates for jobs because of what they found out about them online. You also run the risk of having your current employer figure out that you are looking for jobs elsewhere! There are a few things that you can do to maintain your online security. Did you... • Check the privacy settings for each social media platform you are on and change them to your personal preference • Monitor posts from yourself and others (e.g. comments, photos, videos, apps/games, contacts, etc.) and delete negative content • Do a Google search of your full name, usernames, e-mail addresses and the city where you live (and past ones too) • Ask friends to take down any inappropriate content

• Make and add genuine connections – people that you can trust and build a network with

Networking DO Stay professional and maintain a consistent format on different sites. Inform the contact about how you found them and give a reason for why you reach out to them. Write professionally and follow up with online contacts. Ask to meet your contact in person and make sure to get their full name and title. Give the people you meet your business card to make follow-up easy. Keep the information of your contact and their organization You never know when you might need to get in touch with them again.

DON’T Ask for a job before building a relationship with a contact. Have a plan of what to say instead of listening to what your contact is saying. Present a poor online identity by talking about how much you hate your job, posting unprofessional photos, etc. Go into a situation without a “selfintroduction” ready to let your contact know what you have to offer. Expect people to help you find “it”, without knowing exactly what “it” is. Forget to say ‘THANK YOU’.

“My strength lies solely in my tenacity.” - Louis Pasteur

Summer Employment

Summer work is a great way of testing out your career options, developing your skills and making some money. There are a few different routes you can take in your search. You may choose to look for opportunities that will give you experience related to your field of study, let you try out something else you may be interested in, or simply allow you to make some money and experience the world of work. Remember that there are always opportunities out there just waiting to be discovered. To increase your chances of success: • Start preparing in the Fall, researching potential employers and preparing your resumes and cover letters • Apply early - many companies hire summer interns as early as February • Don’t be afraid of networking to help you discover opportunities

Summer Jobs

You can find summer jobs either through formal student employment programs, or on your own. You can find that perfect position by consulting: • On-campus job opportunities through the Work Study and NonWork Study Programs • Government resources and programs, such as the Federal Student Work Experience Program and the Student Work Abroad Program • Directories and online resources to find organizations you would like to work for • Businesses in your area that may be hiring and approaching them directly Visit us at the Career Resource Centre in POD-60A for hard copies of resources, or visit our website at: • www.ryerson.ca/career/summer.html • www.ryerson.ca/career/summerjob.html • www.ryerson.ca/career/students/oncampus/

Internships

An internship can give you direct experience and training in your field of interest. It’s a way for you to “test drive” a potential career and expand your professional network. There are a variety of different types of internship opportunities available, including non-government, government and international ones. To start your search, consider consulting: • Your academic department, professors and classmates • Professionals in the industry or field of interest • People who have completed an internship with a specific organization Make sure that any internship you are interested in is legitimate and is with a well-respected organization. Check the employer’s company address, organizational history, and any accreditation, certifications, or claims of membership in associations.

Gain Career Related Experience

Introduction You have most likely heard a lot about resumes and cover letters. Regardless of what you may have heard, the key thing you should keep in mind is that their main purpose is to get you an interview. This is often the first contact that you have with an employer. It is a chance for you to impress them with how well your skills and experiences relate to the job you are applying for. Before preparing an application, ask yourself: • Can I do the job? Do I have the skills, knowledge, abilities, experience and background for it?

Yes

• Will I do the job? Do I have the interests, commitment, desire, drive, ambition, capability and willingness for it? • Will I fit in? Do my values, goals and personality match the company culture?

Employers may spend anywhere from 5 to 30 seconds scanning your resume and cover letter to see if you are who they are looking for - so make sure to showcase your best skills and experience. Before writing your document Research the organization you are applying to - read their website, annual reports, news and blogs to find out what they do, what their future plans are, their organizational culture, etc. Find industry key words and required skills Review the job description carefully to see what the job involves, what they’re looking for from a potential candidate, and to get any other hints about the position or company

Resume Think of a resume as “you” in one, or two pages. It is your own personal advertisement – tailored to the specific job you are applying for. When writing your resume: • Organize it into sections to make it easy for the employer to read • Include the most relevant information to the position and industry you are applying for

It’s Not You ... It’s Your Resume

Sections of Your Resume

There are a number of possible sections you can include in your resume. Some of them are standard in most resumes, while others are up to you to include or not. Since a resume is a reflection of your unique skills and experience, you may choose to include a number of other sections in your document, such as: • • • • • • • • • • • •

Objective / Professional Profile Volunteer Experience Relevant Project Work Extra-Curricular Activities Technical / Computer Skills Workshops/Conferences Attended Interests Achievements / Accomplishments / Awards Certifications Professional Memberships Relevant Personal and Community Experiences Publications / Presentations

Standard resume sections

Common Resume Sections Header This identifies your resume as belonging to you and allows the potential employer to get in touch with you. It includes your name, address, phone number, a professional e-mail address and could also include your LinkedIn URL, or links to your Twitter account, website, or blog.

Eg.

JOHN DOE 213-47 York Street ● Toronto, ON ● M5K 2L3 ● (416) 783-3298 john.doe@ryerson.ca

Professional Profile/Personal Branding Statement This optional section can be used to replace an objective. It is a statement that communicates who you are in the workplace. It is like a mini “elevator pitch” used to summarize yourself in a few words.

Eg.

Creative and dynamic Bachelor of Design student with a passion for fashion. Innovative, resourceful and hardworking with an excellent attention to detail, driven to use design skills to produce cutting-edge, wearable art.

Summary of Qualifications A quick snapshot of your key skills and qualifications, as they relate to the position you are applying for. The Summary is meant to hook the reader in and encourage them to read the rest of your resume. When preparing your Summary, remember that it should include 4-7 bullets reflecting that you have the skills necessary to jump into the role and succeed. They can include: • Relevant experience (add the # of years) • Hard/technical skills • Soft skills (Essential Skills such as literacy, critical thinking, communication, working with others, etc.) backed up with proof of where you gained them • Assets (languages, First Aid Certification, etc.)

Education This section should include your degrees, diplomas, certificates, name of school, date completed. You may also include relevant courses and projects. Bachelor of Engineering, Electrical Engineering June 2016 Ryerson University, Toronto, ON Relevant Courses: Communication Systems, Sensors and Measurement, Engineering Design, Law and Ethics in Engineering Practice

Eg.

Experience This section can have different names, depending on which experiences you want to highlight. You can include paid or unpaid internships, part-time jobs, or volunteer work. You can use section titles such as Work Experience, Other Experience, Related Experience, Volunteer Experience, Research Experience, Journalism Experience, etc. • List the most recent jobs/experiences first • Use strong action verbs to start off your statements • Quantify results when possible Student Public Health Inspector May 2014 – August 2014 Perth District Health Unit, Toronto, ON • Organized a work plan for a team of 4 to treat 15 designated catch basins within a tight one week time frame • Identified and mapped mosquito breeding sites using global positioning system units during city park scans • Conducted city parks scan to undertake larval surveillance • Ensured a healthy and safe environment during 3 special events that took place in both of the public places and within the agency locations

Eg. 41

Writing Accomplishment Statements

Situation: What was the context? Task: What was the goal? Action: What did you do? Result: How can you prove you did this well? Use accomplishment statements to describe what you achieved under the Experience section. The STAR method will provide you with a guide to creating a clear and impactful message – you can think of it like telling a mini story with a beginning, middle and end.

Eg.

Planned, implemented and instructed a fun new fitness class that increased gym memberships and attracted 24 participants per class.

“

I just wanted to thank you again for your help with my resume. I’m glad to report that I am currently working as a Technology Analyst with CIBC. It’s a 9 month contract position but so far I am happy with the role and will be pursuing a full time role. -Praveer, International Accounting and Finance Professional, Chang School

Action Verbs Organizational Skills

Communication Skills Creative Skills

Financial/Data Skills

Approved Arranged Catalogued Charted Classified Collected Compiled Distributed Executed Generated Implemented Maintained Monitored Reserved Scheduled Updated Validated

Addressed Advertised Authored Communicated Condensed Consulted Convinced Drafted Edited Enlisted Influenced Joined Moderated Negotiated Presented Promoted Reported

Acted Began Combined Composed Designed Developed Directed Displayed Established Fashioned Formulated Illustrated Initiated Introduced Modeled Planned Solved

Administered Adjusted Allocated Analyzed Audited Balanced Budgeted Calculated Corrected Determined Forecasted Managed Marketed Measured Planned Prepared Reduced

Teaching Skills

Helping Skills

Research Skills

All Skills

Adapted Advised Coached Conducted Coordinated Encouraged Evaluated Facilitated Focused Guided Individualized Informed Instructed Motivated Planned Prepared Programmed

Adapted Advocated Aided Answered Cared for Collaborated Contributed Cooperated Demonstrated Diagnosed Encouraged Ensured Familiarized Helped Prevented Supported Volunteered

Compared Detected Examined Experimented Explored Gathered Identified Interpreted Interviewed Investigated Researched Searched Summarized Surveyed Tested Measured Standardized

Achieved Awarded with Completed Expanded Exceeded Earned Led overhauled Pioneered Recognized for Resolved Spearheaded Succeeded Surpassed Transformed Won Restored

Download a printable version at www.ryerson.ca/career/actionVerbs.pdf

Technical Skills This section usually includes computer, language, laboratory, and production skills, if you have not already included them in the Summary of Qualifications section.

Eg.

Technical Skills • AutoCAD 2D • Pro-E Wildfire • Research & Development

• Troubleshooting • Testing • Design Analysis

Note: Avoid including references on your resume to ensure that they are not contacted without prior notice. If you wish, you can keep a separate sheet with the names and contact information of 3 references to bring to an interview. It is also no longer necessary to include a ‘References available upon request’ statement at the end of your document, since employers assume that you will provide them when asked.

Now itâ&#x20AC;&#x2122;s your turn... Professional Profile _________________________________________________________ _________________________________________________________ _________________________________________________________ Summary of Qualifications _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Education _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Experience _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ Skills _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

Organizing Your Resume There are three main styles of resume.

Chronological This is the most common resume format and usually the one most preferred by employers. A chronological resume organizes information by experiences in reverse chronological order, with the most recent experiences listed first. Functional A functional resume focuses on skills and competencies. It groups skills into categories and highlights them through examples of experience. This format is used to demonstrate a clear relationship between your skills and the position you are applying for, especially when your experiences are not easily related to that position. Just beware that employers know that it is sometimes used to hide gaps in employment. Combination This type of resume combines elements of both the chronological and the functional styles. It organizes information by highlighting your skills and shows off your experiences in reverse chronological order. Key experiences and skills can be connected to the requirements of the position.

Powerful Selling Points

If you can prove you have done any of the following in the past, make sure you say so in your cover letter and resume. Employers love it if you can prove that you can: • • • •

Make money Save money Bring unique skills Bring clients

• Make work easier • Solve problems • Save time

Skills and Qualities Employers Want • • • • •

Communication Good time management Teamwork Initiative Accountability

• • • •

Dependability Flexibility Technical Skills Problem Solving

“

-Chelsea, Writing for Disability Activism, Chang school

Tips for Resume Writing

“

I am writing to thank you for your help with my resume at such short notice. You really helped me figure out how to be selective and reorganize things in a way that would be understandable to the employer. Also, on your recommendation, I amped up my LinkedIn profile. Your support made a big difference in landing me an interview.

• Keep your resume to one full page, or two full pages, depending on the organization’s preference (you need to do research to find that out) • Highlight your accomplishments – be brief, but include sufficient information • Tailor your resume for each position • Quantify and qualify your statements – prove your accomplishments • Highlight your unique skills • Use industry specific language and technical terms • Keep your formatting consistent and make sure your resume is visually appealing • Avoid using personal pronouns, such as “I”, “me”, “my” • Avoid jargon and abbreviations that may not be recognized by Human Resources Want to make an appointment with us? Contact: POD-60, Podium Tel: 416-979-5177 E-mail: career@ryerson.ca

Combination Resume - Technical George Vari-Church

245 Church Street. Toronto, ON M5B 2K3 416-979-5177 | gvari-church@ryerson.ca | ca.linkedin.com/in/georgevarichurch

Aerospace Engineering Graduate with strong hands-on knowledge of design and construction of mechanical parts and major assemblies, and experience in project management. SKILLS AND QUALIFICATIONS Construction and Design • Contributed to design and construction of a miniature satellite that simulates the delivery of a payload sensor to the surface of another planet. Achieved 2nd place overall for effective and unique design at CanSat 2013 Design Competition. • Designed and implemented a lock-in mechanism for a Flight Attendant Food Dolly that ensured greater stability and safety than current models used by Air Canada while working collaboratively in a diverse team. Planned and implemented a production assembly that optimized the mass-production of the mechanism. Design received commendation for costeffectiveness.

Project Management and Leadership • Maximized team productivity by delegating responsibilities, facilitating communication and maintaining a positive working environment. • Skillfully guided team goals and efforts by consistently monitoring progress to make informed decisions about quality improvement strategies. • Ensured cost-effectiveness of designs by researching materials and design options, monitoring use of resources and negotiating with vendors to reduce costs, resulting in the implementation of effective quality improvement strategies.

Technical Skills • Programming languages: Matlab, Simulink, C++, Borland Delphi, Pascal, HASS • Engineering design and/or analysis software: Catia V5, Ansys, Fluent, SpatialNet, AutoCAD 2000-2011, SprinkCAD, Fluent, Ansul Sapphire, Mathematica • Other relevant software: MS Office 2003-2010 including Access, Project and Visio EDUCATION Bachelor of Engineering in Aerospace Engineering Ryerson University

September 2011– June 2015

RELEVANT EXPERIENCE Team Leader January – April 2014 CanSat 2014 Design Project Competition: Sensor Delivery System • Collaborated with 6 Engineering students to build an autonomous miniature satellite consisting of a payload sensor and a re-entry container that can be safely delivered to a planet with an atmosphere • Contributed to the design and physical construction of satellite’s two parts as well as the creation of the ground control software using C++ to automate operations such as “near-apongee” deployment and re-entry of the payload Team Member & Analyst September – November 2013 Stabilizing Flight Attendant Food Dolly Project • Researched and brainstormed creative solutions to create a lock-in mechanism to maximize stability when moving food dollies • Tested different materials to ensure cost-efficiency of materials used without compromising the integrity of the mechanism design • Used CATIA V5 to create CAD drawings that clearly convey all aspects of the lock-in mechanism • Created final reports and a presentation in collaboration with team to outline the research, development, feasibility and functionality of the lock-in mechanism’s design

Chronological Resume - Nursing RYERSON HM, R.N.

1 Dundas Street W, Toronto, ON, M5G 2C5 (416)979-5177 Ryerson.hm@ryerson.ca

PROFESSIONAL PROFILE Proactive, results focused healthcare professional with a proven track record of effective team management, dedicated to providing superior patient-centred care. Demonstrated success in project development and collaboration with interdisciplinary teams to provide exceptional healthcare experiences. HIGHLIGHTS AND EXPERTISE

• • • •

4 years Healthcare Training & Management Proven organizational and time management skills Financial Analysis & Management Cardiology nursing expertise

• • • •

Clinical Operations & Meditech computer systems Exceptional verbal and written communication skills Staff scheduling and conducting performance evaluation Patient needs assessment

PROFESSIONAL PROFILE Charge Nurse, Cardiology Unit July 2014 - Present Ram’s Hospital, Toronto, ON • Managed and scheduled 10 nursing staff and 15 RPN ensuring team cohesiveness and unit efficiency during all hours • Established and maintained staff training and evaluation programs, ensuring patients received high quality, patient-centred care; training programs for clients to ensure that discharged patients can perform activities of daily living independently • Developed and implemented patient care plans for inpatient cardiology unit to optimize patient care and use of resources • Documented treatment and medications records for all ward patients in the Meditech system, to monitor patient health and maintain inter-departmental communication • Implemented a supplies and inventory management procedure, bringing down restocking time and cost by 20% Registered Nurse, Critical Care Unit Sept. 2013 - June 2014 Ram’s Hospital, Toronto, ON • Created comprehensive care plans to prioritize care for patients who have experienced cardiovascular and respiratory distress, and who have multiple diagnoses • Followed best practice guidelines for addressing specific distress situations, providing evidence based care and minimizing risk to patients • Established effective therapeutic relationships with patients to establish trust and communication, enabling patient disclosure of personal health information and compliance with treatment plans Registered Nurse, Critical Care Unit June 2013 - August 2013 The Ryerson Hospital, Toronto, ON • Collaborated with HCP to provide care to 15 surgical patients in preparation for procedures and for post-op follow-up care • Applied CNA Standards and engaged in reflective practice to protect patient safety and uphold hospital standards • Ensured minimal risk of injury to discharged patients by reinforcing information provided by physiotherapist, and worked with social worker to provided patient with resources for ADLs

Chronological Resume - Nursing (continued) RYERSON HM, R.N.

(416)979-5177 | Ryerson.hm@ryerson.ca

PROFESSIONAL EXPERIENCE CONTINUED Student Nurse, Pediatric Care Unit June 2011 - August 2013 The Ryerson Hospital, Toronto, ON • Delivered patient care under direction of Registered Nurses, learning CNA and hospital standards in order to provide consistent and proper patient care • Performed regular head-to-toe assessments to monitor patient health; documented findings so care plans could be created to address issues • Learned proper procedures for the administration of common nursing tasks, including but not limited to wound care, IV, IM, and catheters EDUCATION Bachelor of Health Administration, Health Information Management Ted Rogers School of Management, Ryerson University, Toronto

June 2014

Project Management Certificate, Community & Health Services Management The Chang School, Ryerson University, Toronto

Oct. 2014

Bachelor of Science in Nursing (BScN) Ryerson University, George Brown & Centennial College, Collaborative program Toronto

June 2011

Professional Affiliations Ontario Nurses’ Association

Aug. 2007 - Present

Ontario College of Nurses

Aug. 2007 - Present

Project Management Association of Canada, IMPA Level B

Jan. 2011 - Present

PROFESSIONAL EXPERIENCE CONTINUED Volunteer Dec. 2013 - Present Soup Kitchen/Shelter • Aid in the process of preparing meals for homeless individuals 2 nights a week to ensure that they can eat safe, nutritious food • Interact with individuals accessing services to determine need for further intervention such as referrals to available social and health care services • Set up and cleaned the sleeping and shower areas to ensure safe and sanitary conditions for clients and volunteers

Functional Resume - BComm Human Resources T. Rogers Ryerson

1599 Victoria Avenue, Toronto, ON, M4J 3R6 Phone: 416-979-5177 | Email: TR.Ryerson@yahoo.ca LinkedIn Profile: ca.linkedin.com/in/t.r.ryerson SUMMARY OF QUALIFICATIONS • Ambitious 3rd year Human Resources student with 2+ years of experience in financial services, providing stellar customer service to a diverse clientele • Encompasses strong analytical and problem solving abilities; known for taking initiative to identify and resolve problems and prioritize effectively to complete tasks within time and budget • Comfortably and effectively communicate ideas and information using presentation skills honed from numerous academic and professional projects • Dedicated with a strong work ethic; values team work as well as individual contributions • Fluent in French and Spanish RELEVANT EXPERIENCE Training & Development • Coordinated 2-day orientation workshop for 500+ volunteers. • Prepared presentations to familiarize newly recruited staff with organization’s goals, expectations and address any concerns and/or questions. • Designed online training modules to educate staff on appropriate health and safety practices. Recruitment & Selection • Screened and interviewed 200+ applicants to fill various volunteer positions for Canadian Cancer Society’s Relay for Life event. • Communicated with new hires and ensured that proper documentation was provided i.e. proof of employment status in Canada, references and compensation information. Customer Service • Addressed customer inquiries in a positive manner; consistently received positive feedback from customers and superiors. • Recipient of ‘Sales Person of the Month’ award for providing outstanding customer service and consistently exceeding sales targets. EDUCATION Bachelor of Commerce: Major in Human Resources Sept. 2012 – Jun. 2016 Ryerson University • Dean’s List (2010-2013) with a CGPA of 3.73/4.33 • Relevant Coursework: Training and Development, Compensation Management, Human Resources Planning, Organization Development, Recruitment and Selection, Human Resources Informational Systems EMPLOYMENT HISTORY Customer Service Representative Royal Bank of Canada

Sept. 2013 – Present

Human Resources Coordinator Loblaw Companies Limited Recruitment Assistant Canadian Cancer Society

Jan. 2013 – Aug. 2013

Dec. 2012 – Dec. 2013

Chronological Resume - BComm Marketing Kerry Hall

123 Microsoft St Toronto, ON, M5B 2K3 416 979 5177 *khall@ryerson.ca* ca.linkedin.com/khall SUMMARY OF QUALIFICATIONS • Outgoing 2nd year Bachelor of Commerce student majoring in Marketing • 2+ years experience in the marketing field with proven ability to effectively use various advertising techniques • Experience in conducting outreach activities to the community • Strengths in problem solving demonstrated throughout academic projects • Strong communication skills exhibited through facilitation of workshops in past employment • Proficient in Microsoft Office Suite, various web browsers, email platforms and social media (Twitter, Facebook, Instagram, YouTube) EDUCATION Bachelor of Commerce: Major in Marketing Sept. 2012 – Present Ryerson University • Dean’s List (2012-2013) with a CGPA of 3.73/4.33 • Relevant Courses: Understanding Consumers and the New Media, Effective Persuasion, Advanced Marketing Management, Advanced Market Planning, Strategic Management RELEVANT EXPERIENCE Marketing Assistant Sept. 2013 – Present ABC Marketing Firm • Conduct social and economic surveys in local areas to assess development potential and future trends • Plan development projects and coordinate activities with representatives from a wide variety of industrial and commercial enterprises, community and business associations and government agencies • Respond to inquiries from members of the business community and general public concerning development opportunities • Developed and implemented e-commerce strategies utilized by the organization to expand clientele Web Marketing Specialist May 2012 - August 2013 123 Marketing Corp • Designed123 Marketing’s social media program on Facebook, Twitter, YouTube and Instagram • Collaborated with 3 marketing managers and their teams to support the development, updating and optimization of content on the company website • Defined and communicated web plans, timelines, project status and results to team members • Assisted with filming and editing of video content for company website ADDITIONAL EXPERIENCE Sales Associate April 2011 - April 2012 Footlocker • Surpassed company expectations of sales by 10-15% each shift by using various selling techniques to persuade customers to purchase merchandise • Made recommendations to customers on use and care of merchandise, and provided advice concerning specialized products or services

Value Offered * New Business Development * Territory Development * Team Leadership * Strategic Planning * Negotiation * Prospecting * Customer Relations * Management Recommendations “Kerry is always driven towards completion of her sales goals and she wants to be in a position that allows her to exceed these goals” – Simon Griffin (Manager, Foot Locker) “She is comfortable in different work environments and excels in high pressure situations” – Elizabeth Greene (Supervisor, ABC Marketing Corp) “Kerry always has a positive attitude when she’s at the workplace, by far one of the most charismatic employees I have worked with” – Kevin Westbrook (Supervisor - 123 Marketing)

Chronological Resume Kerry Hall

123 Microsoft St Toronto, ON M5B 2K3 416 979 5177 *Khall@ryerson.ca* ca.linkedin.com/khall

SUMMARY OF QUALIFACTIONS • Outgoing 2nd year Bachelor of Commerce student majoring in Marketing • 2+ years experience in the marketing field with proven ability to effectively use various advertising techniques • Experience in conducting outreach activities to the community • Strengths in problem solving demonstrated throughout academic projects • Strong communication skills exhibited through facilitation of workshops in past employment • Proficient in Microsoft Office Suite, various web browsers, email platforms and social media (Twitter, Facebook, Instagram, YouTube) EDUCATION Bachelor of Commerce: Major in Marketing Sept 2012 - Present Ryerson University • Dean’s List (2012-2013) with a CGPA of 3.73/4.33 • Relevant Courses: Understanding Consumers and the New Media, Effective Persuasion, Advanced Marketing Management, Advanced Market Planning, Strategic Management RELEVANT EXPEREINCE Marketing Assistant Sept 2013 – Present ABC Marketing Firm • Conduct social and economic surveys in local areas to assess development potential and future trends • Plan development projects and coordinate activities with representatives from a wide variety of industrial and commercial enterprises, community and business associations and government agencies • Respond to inquiries from members of the business community and general public concerning development opportunities • Developed and implemented ecommerce strategies utilized by the organization to expand clientele Web Marketing Specialist May 2012 – August 2013 123 Marketing Corp • Designed123 Marketing’s social media program on Facebook, Twitter, YouTube and Instagram • Collaborated with 3 marketing managers and their teams to support the development, updating and optimization of content on the company website • Defined and communicated web plans, timelines, project status and results to team members • Assisted with filming and editing of video content for company website ADDITIONAL EXPEREINCE Sales Associate Apr 2011 – Apr 2012 Foot Locker • Surpassed company expectations of sales by 10-15% each shift by using various selling techniques to persuade customers to purchase merchandise • Made recommendations to customers on use and care of merchandise, and provided advice concerning specialized products or services • Recognized for excellence by managers on a consistent basis • Processed payments by debit, credit and cash adhering to company procedures

Value Offered * New Business hDevelopment * Territory Development * Team Leadership * Strategic Planning * Negotiation * Prospecting * Customer Relations * Management

Recommendations “Kerry is always driven towards completion of her sales goals and she wants to be in a position that allows her to exceed these goals” – Simon Griffin (Manager, Foot Locker)

“She is comfortable in different work environments and excels in high pressure situations” – Elizabeth Greene (Supervisor, ABC Marketing Corp)

“Kerry always has a positive attitude when she’s at the workplace, by far one of the most charismatic employees I have worked with” – Kevin Westbrook (Supervisor, 123 Marketing Corp)

Creative Chronological Resume - Graphic Communictions 2 Bond Street, Toronto, ON, M2L 1H4 (416) 979-5177

Sheldon Rams Graphic Designer

RRams@ryerson.ca | www.ryeramsdesign.com

01 Timeline Finished Highschool

Enrolled Ryerson

Bachelor Degree

First Job

+ 2009

2010

2014

Studying

2014

Working

02 Education Bachelor of Technology: Graphic Communications Management Minor in Marketing Ryerson University Printing Expert Certificate

Professional Profile Apr.2014

Apr.2010

04 Work Experience Graphic Design Intern Sep.2013 -Present XYZ Company • Produced web design elements such as web pages, photos, and icons • Created analytical reports using social media and web research, used by ABC Inc.’s management team as a reference guide • Designed and generated various marketing materials for print including: logo, programs, posters, brochures, and flyers • Created, edited, and developed print and web graphics used by different departments using Adobe Creative Suite

06 Academic Project

A fourth year Graphic Communications Management student with 3+ years of prepress training, looking to obtain an internship opportunity with ABC Inc., and utilize graphic design experience to produce quality products. A detail-oriented team player able to meet deadlines in a fast paced environment. Excellent customer service, communication and organizational skills with a background in sales.

Technical Skills 05 Photoshop Illustrator Firework inDesign After Effects QuarkXpress Flash Mac OSX

Project Manager (Ryerson University) Sep.2013-Feb.2014 • Managed a group of 10 students to create, present and market a webinar • Delegated tasks accordingly; ensured tasks were completed on time • Developed company branding strategies for posters, illustrations, and company website • Edited proposals, documents, and illustrations for the company blog and research report

The CV, or curriculum vitae is the name given to a resume written for academic or research environments, fellowships, or grants. There can be confusion with the terms ‘CV’ and ‘resume’, as outside of North America they are used interchangeably.

CV versus Resume Length Content

Use

CV No page limit Focus on academic experience (ie. research, teaching, publications) Academic or research positions, graduate school, fellowships, grants

Resume 1 or 2 pages Focus on skills, experience, education

Employers outside of academia or research

There are a number of possible sections you can include in your CV to highlight your fit for an academic or research role, such as: • Education • Honours and Awards / Grants / Fellowships / Patents • Research Interests / Research Profile • Research Experience • Teaching Experience • Academic Experience • Publications • Presentations • Professional Experience • Professional Affiliations / Associations • Conferences / Seminars Attended • Travel / Study Abroad • Languages • References

Possible CV sections

CV Example

Edward Ram

250 Victoria Street Toronto, Ontario 416-896-7892|ed.ram@ryerson.ca

Education Doctor of Philosophy, Media Culture Ryerson University, Toronto, Ontario 2012-2015 (awaiting defence) • Thesis: Confluence of Media and Culture and their Relationship within Social Systems. H.M Hanisberg, Ph.D. Adviser • Comprehensive Areas: Sexuality and Gender, Modernism, Visual Culture, Media Democracy Masters of Fine Arts, Documentary Media Ryerson University, Toronto, Ontario 2010-2011 • Thesis: influence of Power and Media on Performative Documentary. R.B Eggy, Ph.D. Adviser Bachelor of Fine Arts, New Media Ryerson University, Toronto, Ontario 2006-2010

Awards, Distinctions and Fellowships • •

Honorable Mention, National Media Arts Foundation Fellowship, 2013 Department of Media Fellowship, Ryerson University, 2011-2012

Research Interests International Documentary Social and Cultural Media

Human Relations

Film Literature

Publications, Presentations and Abstract 1. Ram, E and Chang, Y.A. “Horror Films and their Effects on Toddlers.” Film Reviews Journal 15:1 (2013): 4-5. Print.

Research Experience Research Assistant, Department of New Media Ryerson University, Toronto, Ontario, 2010-2011 •

Designed and completed an experiment with over 200 participants to analyze the correlation between various documentary themes and their dollar valuation

Teaching Experience Teaching Assistant: NMD 546: Beginner’s Film Studies, Department of New Media Ryerson University, Toronto, Ontario, 2010-2011 •

Instructed and graded 150 students for an introductory film course stressing the development of directing and production skills

Cover Letter If your resume is an overview of your work and educational history, then the cover letter is an expansion of your most relevant experiences (as listed in the resume) to the specific job you are applying for. Your cover letter is the first chance you have to make a good impression and how you write it will tell a potential employer a lot about your professionalism, competence and personality. When writing your cover letter: • Keep it to one page to make it easy to read • Focus on approximately 3 main reasons why you should get the job • Show off your passion for the position or organization, which may be hard to see from your resume alone • Tailor it to the job and the organization - based on the information you gathered from your research

Cover Letter Sections They are...

Cover Letter Sections Addressee Information Find out the name of the person who should be reading your cover letter and address it to them (e.g. the department head, a particular recruiter or Human Resource Representative). Include the company’s full address and position title of the person you are addressing. Mary Brown Sr. IT Manager Products-for-Us Inc. 567 Queen St. East Toronto, ON I0U 3X4

Eg.

Salutation Address your letter to a specific person, for example, Dear Ms. Smith / Dear Mr. Brown. • If you cannot find their name, then use their job title: Dear Hiring Committee / Dear Recruiter / Dear Facilities Manager • Avoid addressing your letter: To whom it may concern Opening Paragraph This paragraph should answer the following questions: • Why are you writing? / What is the reason for contact? / Where did you hear about the position? • What position or type of work are you applying for? If you know someone who works for the company, or you have attended an information session on campus or have checked out the company’s website, mention that here. Also describe why you want to work for this company. Please accept my application for the Junior Software Developer position with Products-for-Us Inc. I recently spoke with Mr. Smith at the Ryerson Grab-A-Grad Job Fair regarding your career opportunities within software development, and he suggested that I contact you. I hold a degree in Computer Science from Ryerson University, have recently completed training in the Oracle Developer Program, and have had experience with numerous computer systems and languages.

Eg.

Main Body These paragraphs should focus on how your relevant skills, experience and education match the requirements of the position. They should highlight why you are the person they should hire. • Choose 2-3 key reasons why you are the best person for the job • Expand on the things you mentioned in your resume • Use either a paragraph format, or an accomplishment letter format with key skills highlighted in bullet form My work experience at IBM Canada last summer enhanced my skills and proficiency in the use of high level computer languages, such as C++, Java and SQL. A code I helped to develop while there is being used by the company. In addition to solid knowledge of the Oracle Database and Oracle Forms, I am highly analytical with strong problem solving skills as demonstrated through my high academic achievement and previous jobs as a Project Coordinator and IT Support.

Eg.

Closing Paragraph You can close with a summary sentence of your qualifications and a statement that you can make a contribution to the organization. Make sure to thank the employer for considering your application. • Include your phone number/email address and a time when you can be reached • You can also request action by asking the employer to contact you for an interview, state that you will contact them at a given time to follow up on your application If your Information Technology department is looking for a highly motivated, creative thinker with sound training and experience, I am confident that I am your candidate. Thank you for your time and consideration. I look forward to an interview and can be reached at (416) 979-5177, or at lmiller@ryerson.ca.

Eg. Eg.

Closing Salutation • Close with a salutation, such as ‘Sincerely’, ‘Respectfully’, etc. • Include your signature (if sending by mail) and your full name

Respectfully, Signature Mary Brown

Types of Cover Letters

Just as there are different resume formats, there are also a variety of cover letter styles to choose from: Solicited Cover Letter/ Invited Letter • This is probably the most common type of letter used when job searching • It is written in response to a specific job ad, whether posted in a newspaper, on the internet or through some other form of media • This type of letter is targeted and intended to show how your skills, experience and education fit the specific needs of the potential employer (using STAR statements)

Unsolicited Cover Letter / Cold Call Letter • This type of letter is also used to introduce your resume to a prospective employer, but is not written in response to an advertised position • You may choose to send a cover letter and resume to a company even if they are not currently advertising any positions • Over 80% of the work available is never posted or advertised, so writing an unsolicited cover letter can give you an advantage, helping you to tap into this “hidden” job market Broadcast Letter • This is a type of unsolicited letter used to “mass-mail” a large number of companies with the hope of being discovered by someone in need of your talents • Broadcast letters are not recommended

Tips for Writing your Cover Letter

• Be positive and confident in your approach • Customize your cover letter for each company you send it to • Draw as many similarities as possible between you and what the company is looking for • Do not focus on what the company can do for you, instead explain what you can do for them • Answer the question: “Why should I hire you?” • Avoid repeating everything on your resume • Highlight your key strengths • Show that you have researched the company/the position

Cover Letter Format Did I...

Include my name and contact information? Include the addressee information? Use today’s date? Keep my cover letter to 1 page? Include enough white space to make it easy to read? Say what job I am applying for? Include an opening paragraph, main body and closing paragraph? Sign my name? Proofread the document?

“We can be knowledgeable with another man’s knowledge, but cannot be wise with another man’s wisdom.” -Michel de Montaigne

Sample Cover Letter #1 Teddy Rogers

350 Victoria Street, Toronto ON M5H 4H9 (416)-979-5177 – trogers@ryerson.ca – ca.linkedin/in/teddyrogers June 13, 2014 Egerton Ryerson Chief Executive Officer Ryerson University 280 Ryerson Avenue Toronto, ON M1K 9L1 RE: Position of Marketing and Administrative Assistant Dear Mr. Ryerson, As a third year student pursuing a Bachelor of Commerce in Marketing, I am seeking a full-time position that will utilize my strong knowledge in the use of social media to market products and services. Ryerson University particularly interests me because it uses impressive outreach strategies to inform and connect students with various services offered by the school. The following are highlights of my qualifications that I believe make me a strong candidate for the position: • In my role as the elected Representative for the Ryerson University Marketing Alumni Association (RUMAA), I collaborated to plan promotional events. Through the effective use of social media and other outreach strategies, I was able to increase attendance of Ryerson students to the events by 30% and helped fundraise over $3000 for RUMAA. This year, I was able to help RUMAA introduce information sessions that connected students to professors and employers to help them obtain tips and strategies to effectively plan their careers and search for co-operative positions. • I organized charity events as a Ryerson Commerce Society (RCS) Board of Director in partnership with SickKids, United Way and Red Cross Canada. By implementing effective mass marketing strategies, I helped RCS connect with 8000+ Ryerson Business students and alumni. The overall success of RCS received wide recognition and attracted employers who were interested in using RCS services and events to recruit prospective employees from Ryerson University. • As the President of DECA Ryerson, I used strong communication and leadership skills to coordinate a team of 8 in Provincial DECA competitions. I optimized team productivity by delegating responsibilities that matched team members’ strengths and facilitated a professional work environment during meetings. Furthermore, I consistently applied strong analytical skills and theoretical knowledge to assess various mock cases presented in the competition to plan effective strategies and solutions. I am confident that my knowledge and skills can allow me to positively contribute to Ryerson University as a Marketing and Administrative Assistant. I have included a copy of my resume to provide details of my experiences and would welcome an opportunity to discuss my qualifications with you at an interview Thank you for your consideration of my application and you are welcome to contact me at 416-979-5177. Sincerely, Teddy Rogers

Sample Cover Letter #2 Sally Horsfall, BScN

280 Victoria St. Toronto, ON M2L 1LY 416-979-5177 | sallyhorsfall@ryerson.ca | ca.linkedin.com/in/sallyhorsfall

June 12, 2014 Marco Polo Hiring Manager â&#x20AC;&#x201C; Diabetes Department Ryerson Hospital POD 60 â&#x20AC;&#x201C; 350 Victoria St. Toronto, ON M5B 1X7 Re: Position of: DECNET Diabetes Nurse Educator Dear Mr. Polo: As a recent graduate with a Bachelor of Science in Nursing with clinical experience in caring for clients with endocrine disorders, I am seeking a full-time position that will utilize my strong clinical knowledge and effective communication skills. I am particularly interested in working for the Ryerson Hospital because I am very impressed by the primary prevention strategies that the hospital has initiated in collaboration with community partners to prevent diabetes in the university student population. I have in-depth knowledge and experience gained through my education that allows me to meet your requirements: Your Stated Requirements Experience in providing diabetic care

My Qualifications Successful provision of assistance to 15 clients recently diagnosed with diabetes to manage their health as a Student Nurse at ABC Outpatient Clinic. The services I provided included teaching clients safe administration of insulin, dietary consultations to help them meet nutritional requirements and referrals to other community services based on assessments of individual needs.

Excellent Communications skills

Effective collaboration with Toronto Public School in the capacity of Student Nurse to plan and deliver health lessons to students on topics such as stress, hygiene and healthy eating. I used various creative methods such as PowerPoint, worksheets and interactive group activities to facilitate student learning and comprehension.

Ability to protect patient safety Consistent application of Best Practice Guidelines throughout in accordance with relevant the nursing process to ensure client health and safety in various standards Student Nurse roles. Additionally, I engaged in reflective practice to meet CNO Standards such as accountability and identified learning needs and opportunities to provide evidence-based care for clients. I believe that I am a strong candidate for the position and will be able to contribute positively to the Ryerson Hospital. Thank you for your consideration of my application and I would appreciate an opportunity to discuss my qualifications in greater detail at an interview with you. Please feel free to contact me at 416-979-5177 at your earliest convenience. Sincerely. Sally Horsfall

Sample Cover Letter #3 Geroge Rogers

379 Victoria Street, Toronto ON M5H 4H9 (416)-979-5177 â&#x20AC;&#x201C; gerogerogers@ryerson.ca â&#x20AC;&#x201C; ca.linkedin/in/gerogerogers June 13, 2014 Eric Pallin Hiring Manager Ryerson Rams - Ryerson University 280 Gould Street Toronto, ON M1K 9L1 Dear Mr. Pallin: The radio media field has seen some vast and exciting changes in the past few years and has changed in the way it speaks to people. As an avid follower of your radio talk show, Ryerson Rams, I am very impressed by the new direction the show has taken in bringing on journalists to discuss their work as a way of exposing media students to the industry. As a third year Journalism student, I have benefited greatly from this exposure and would appreciate an opportunity to contribute back to the station in an on-air producer or administrative role. I believe I can use my excellent interpersonal skills, ability to think creatively and experience in on-air radio productions to bring positive outcomes to Ryerson University and Ryerson Rams. In my current role as the Community Cruiser Coordinator for Toronto News Radio, I have had the opportunity to write and execute on-air reports about various events across the city. As a liaison to event coordinators, I negotiated and created promotional advertisements to attract attendees and provided regular updates about the events to listeners. I am recognized for outstanding services and ability to incorporate the stationâ&#x20AC;&#x2122;s policies and promoting the station brand by my managers. Through my education, I have also gained proficiency in the use of Pro Tools to produce work that meets industry standards. I have repeatedly applied excellent research skills to validate the content of my work and gain insight into the progression of Radio media. I have enclosed a copy of my resume for your review and would appreciate an opportunity to meet with you to discuss my qualifications and interest in a career with Ryerson Rams. I will call you early next week to arrange a mutually convenient time to meet. However, should you require any further information or would like to schedule an interview, please feel free to reach me at 416-979-5177 or at gerogerogers@ryerson.ca. Thank you for your time and consideration. Sincerely, Geroge Rogers Enclosed: Resume

When applying for jobs in North America, do NOT include the following:

D.O.B.

Photo Religion

Date of Birth

Age Height/ Weight Country of Origin

Sexuality/ gender

Before Sending Your Application

Remember to save your cover letter and resume in one document, with the cover letter as the first page. Use the same header and font throughout your document. There is no one best format in which to save your document. It depends on whether the employer uses an applicant tracking system as part of their recruiting process. â&#x20AC;˘ Convert your document into a PDF to maintain your formatting when sending as an attachment. Save as yournameandpositionapplyingfor.pdf. â&#x20AC;˘ Use Notepad to convert into a text-only/non-formatted version for the companies that do not accept attachments. Save as yournameandposition.txt.

Career Portfolio

A career portfolio is a collection of practical work that showcases your skills and accomplishments. It is especially useful in journalism, architecture, design, arts (photography, creative writing, image arts), education and sales fields. A career portfolio should do the following: • Relate specifically to the job and industry you are applying to • Fill the gaps between your resume and cover letter with tangible examples • Be an interview aid – Do not send out instead of a resume and cover letter

Sections of your Portfolio • • • • • • • • • •

Table of Contents Career Summary and Goals 1 Year Goal 3 Year Goal 5 Year Goal Resume Samples of Work Published Articles Writing Samples Graphs and Charts Sample Budgets Brochures Representation of Work Completed

• Summary of evaluations from previous job • Bar graph showing rising sales figures while you were at a job • Before and after editing examples • Work Related Awards and Honours • Academic Achievements and Awards • Volunteer Achievements and Experiences • Education and Other Training • Transcripts (if required for job) • Letters of Reference Possible Portfolio sections

DESIGN Table of Contents Use graphics and colour to highlight specific items

Table of Contents Summary of Career Goals

1-2

Resume

Samples of Work

4-5

Published Article

6-7

Education

Academic Achievement and Awards

References

10-11

Limit projects/articles/examples to 2 full pages

Clean copies of documents, rather than edited/marked-up originals

Interesting layout with lots of white space -- not dense and difficult to read

Professional binder with clear page protectors

Use high-quality photo paper for pictures and graphics to avoid smudging

No longer than 10-20 pages depending on your industry

Use dividers and tabs to organize categories

ePortfolio An ePortfolio can be used to highlight your technical skills and can make a great impression on employers when they ‘google’ your name. When designing your online portfolio: • • • • • • •

Ensure that your website is easy to navigate Do not overwhelm the viewer with creative designs Let your work express your creativity Include a link to it on LinkedIn, Facebook, and Twitter accounts Focus on your best work without including too much Tailor your ePortfolio to your desired job/field/industry Your ePortfolio can be used to highlight your technical skills and can make a great impression on employers when they ‘google’ your name.

When designing your online portfolio: • Too much variety may appear as though you are scattered and unfocused on a specific career path/goal • Include radio/video and other multimedia examples (Journalism, Creative Arts, Video Game Design etc.)

It is better NOT to have an ePortfolio than to have a BAD ePortfolio

Things to consider when making a creative portfolio: • Keep it short - between 5-15 pages or pieces of work • Group similar work together (ie. photography, fashion design, graphic design) • Do not overcrowd the pieces - allow them their own space • Put your strongest pieces in the beginning and the end, with your other pieces closer to the middle • Include notes or annotations to explain the work (ie. made on InDesign for a school project) • Get creative! Play with size of binders/folders, weight and consistency of paper, font and colour - and get it professionally bound • Showcase your style and aesthetic in the overall design of the portfolio • Create a “leave behind” - a piece (ie. business card, mini-portfolio, postcard) you leave with the employer to create further recognition of your skills

Tips for using your Portfolio An ePortfolio can be used to highlight your technical skills and can make a great impression on employers when they ‘google’ your name. When designing your online portfolio: During the first few minutes of a job interview, make the interviewer aware that you have brought a career portfolio Use it only if the interviewer expresses an interest to see it -- do not force it upon them If the employer shows interest, use the portfolio to back up your answers with great examples of your work At the end of the interview, ask the interviewer if they would like to keep a copy of your portfolio -- that should be a good sign of their interest in you as a candidate

INTERVIEWS

Introduction This meeting between you and your potential employer(s) is your opportunity to show off your value to the organization. You will be judged on your skills and experience, your ability to handle difficult questions, and your personality. It is also an opportunity to see if the potential job is a good fit for you. By practicing for the interview, you will increase your performance and decrease your anxiety. Remember that interviewing is a skill and practice makes perfect! There are many different types of interviews and questions you can be asked, but you can increase your chances of making a good impression by: • Researching the position and organization if you haven’t done it earlier, including their culture and dress code • Practicing for the types of questions they are likely to ask • Preparing the questions that you want to ask the interviewers • Practicing some more Use this spot for your notes on the interview _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________

Types of Interviews You may experience a variety of interview styles in your search for the right job. Whatever type of interview it is and any other contact you have with the employer is used to judge your fit for the role. No matter how informal it may seem, the interviewer is always paying attention to everything you say and do.

One-on-One

• Takes place between you and the person that has the power to hire you • Usually less formal than other types of interviews • If a single interview, common for lower skilled jobs • In a series of interviews, the first tends to be a screening interview, followed by interviews with senior management that focus on fit • Usually includes traditional and behavioural questions

Telephone • Used as a pre-screening tool for the second interview • Questions are usually scripted, all candidates are asked the same set of questions • This can be either a scheduled, or an on-the-spot interview. It may be the first time the company gets in touch with you, but they expect you to be prepared to talk to them then and there “Great works are performed not by strength, but by perseverance.” - Samuel Johnson

Panel

• Interview conducted by more than one interviewer • Panel will often include employees from different departments and levels including human resources, management, and future coworkers

Panel Group

• Multiple candidates interviewed by a few interviewers • Interviewers throw out questions to the group and those who stand out are asked back for further interviewing • Common in highly competitive and assertive sales job interviews Thorough preparation is the key here – listen to the answers given by other candidates and be able to expand on them

Performance/Group

• Candidates are asked to perform a work related task in the interview • Task can be role plays, writing exercises, group activities, presentation, etc. • More common for positions that require a lot of teamwork

Long-Distance/Skype

• Common for positions that are far from where you are - in a different city, province, or country • They are similar to in-person interviews and can be either one-on-one, or panel interviews

Although you may be asked any question, there are some common ones that come up in interview after interview. Most interviewers will start off by asking traditional questions based on your resume and other types of questions aimed at getting more insight into your skills, knowledge, abilities and fit.

Common Types of Interview Questions Resume-Based & Traditional

These questions are designed to see how well you can support the information you have on your resume. They are also used to check that you are who you said you are on your resume. These questions generally involve: • Determining how interested you are in the job and the company • Checking that you have the skills and attributes you listed on your resume • What areas you need to work on • Seeing how you might handle specific situations/tasks in the workplace

Behavioural & Situational

Behavioural questions are some of the most common questions in interviews. With these questions, you are expected to describe a specific example from your past. The reason these types of questions are so popular is that seeing how you behaved in a certain type of situation in the past is the best way of predicting how you will behave in the future – and the employers are trying to figure out how well you will do in the job. These questions often start off something like this: • Tell me about a time when you… • Describe a situation where… • Give me an example of a time … • what would you do if... Answer these questions using stories. The STAR method is a useful tool for creating your story. When you think about 4-5 things that you have accomplished in the past and are able to describe them in the form of a story, you will be able to answer many of the behavioural questions an employer is likely to ask you.

Case and Technical

Case interview questions are often used in consulting or banking roles and technical questions in engineering or science fields. However, both types of questions can appear in other fields as well. You may be given information about a business issue, or technical problem and asked to develop a solution on the spot. You are expected to: • Show off your analytical, critical thinking and problem-solving skills • Think out loud and explain your reasoning and assumptions

Real LifeStory

Testimonial from an engineering graduate*: “First of all the interview questions were much easier than your questions, which was good. Second they contacted me telling me that they have another position that better suits me. They scheduled another interview in their Plant for that position today. I went there and the interview was ok then… 2 hours after they called me and scheduled me for another interview on Wednesday. I was told that there will be a project manager engineer who will interview with me this time … I got the job at Honda and I am supper happy and excited. Thank you for your help and support :) … I am working on the Honda Civic 2016 :)” Advice for students: “Hard work always pays back; it may take a bit of time but it does for sure.” -Fahimeh, Electrical Engineering *Please note that not all interviews require three rounds.

Preparing for an Interview • • • •

Know yourself and your skills Learn about the company Review the job posting Prepare examples of demonstrated skills matching job requirements • Practice answering sample interview questions – record yourself or practice in front of the mirror • Learn how to get to the company and have the interviewer’s contact info with you • Take extra copies of your resume • Prepare a list of references • Prepare a portfolio with samples of your work, if it is common in your industry

• Prepare questions to ask the interviewer • Practice, practice, practice! • Dress appropriately

Before

During

Job Interview Tips

• Be at the reception area 10-15 minutes before the interview • RELAX! • Make ‘good’ eye contact, give a firm hand shake • Be aware of your body language • Sit forward • Don’t fidget • Smile • Listen and face the person speaking • Wait to be asked to be seated • Ask for clarification if you need it • Present your responses using STAR. You can speak about school, work, or extracurricular experiences. Identify: • Situation where skill or competence was used • Task that you wanted to achieve • Actions you took to complete the task • Result where skill or competence was demonstrated through the action(s) you took • Get a business card

After • Make notes about what you felt went well and what you need to focus on for next time • Send a thank-you note within 24 hours • Make a follow up call if you don’t hear back from the interviewer within a week or two (unless told otherwise)

Sample Interview Questions Tell me about yourself.

Eg.

Well, I moved from London to Toronto to study at Ryerson and am currently in my fourth year of the Electrical Engineering program.

Then, tell the interviewer about what makes you special. Do this by listing specific examples of experiences you’ve had, skills you’ve learned, achievements you’ve earned, etc. I have 16 months of experience working in the electrical engineering field as an intern at Company 1. At this internship I was given the opportunity to manage small projects, get extensive training in safety procedures, and use XY procedure on a regular basis. My determination to consistently produce quality work has contributed to six semesters on the Dean’s List and two scholarships for academic excellence. Outside of school and work I enjoy being a co-captain of my neighbourhood ball hockey team because of the great friendships I’ve been able to develop over the years.

Eg.

Finish with why you are interested in the position and the company.

Eg.

My experiences in and outside of school and work have all led me to your company because of your emphasis on quality, safety, community, and collaboration. These are all strong values of my own.

Why do you want to work for our organization? Think about the information you collected about this company and about your special set of skills. Select the skills that you feel are a good match for the company’s needs. People may have a number of career interests, and that is ok, but don’t suggest an interest in a field other than the one you are interviewing for. What can you do for our company? / What are your skills? / What are your most significant accomplishments? / Tell me about your experience in… These questions give you a unique opportunity to stand out. Too many students answer these questions by telling an interviewer what they would do versus what they have done. This makes you appear less credible. Being specific in your examples only adds to your credibility and will seize and hold the interviewer’s attention. What are your strengths? One of the most commonly asked questions in an interview. This is the time to focus on how yours skills match the employer’s needs. Prepare stories (STAR=Situation + Task + Action + Result) in advance of when you demonstrated the skills required for the position you are applying for.

I had a mock interview with you last week for the PharmD program at the University of Buffalo. I just got an offer for admission earlier this week and wanted to thank you again for all your help and tips.

-Jen, Chang School Student

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What are your weaknesses? This is where the employer is looking for reasons why they should not hire you and checking for your ability to recognize and overcome your weaknesses. Be prepared to comment on up to three weaknesses. An interviewer may not be happy with your response and may ask that you reveal a weakness directly related to the position. If this happens, reveal a weakness from the job posting of least importance. Focus on how you have overcome your weakness or what you plan to do to develop your skills in this area.

aircanada.com/careers

What kind of person are you? / What motivates you? / How do you motivate others? / How do you stay organized? / Why did you leave your last job? Be careful of questions related to work ethic and reliability. They are meant to get a negative response from you, even when they are posed in a positive or harmless manner. Please be careful to always stay positive when talking about a former boss or employerâ&#x20AC;&#x2122;s practices. Be sure when completing your response that you assure the recruiter that this will not be a concern for them. Do not volunteer information surrounding negative circumstances or unfavourable reasons for leaving a previous job.

Know Your Rights

Questions about the following topics CANNOT be legally asked:

Religion Disability

Age

Ethnicity / ancestry / race

Membership in organizations Sexuality / family status

Check our website for more questions, or see the Ontario Human Rights Commission for a complete listing.

Questions to ask the Interviewer

Asking a few well-researched and thoughtful questions during a job interview makes a positive impression. Your questions should show off your interest, initiative and understanding of the position and the company and should not be something you can easily check on the company website. It is also an opportunity to check if the position and company are a good fit for you. • How would you describe a typical day/week in this position? • What are the critical responsibilities of this position? • What type of employee is most successful at this company? • What is the structure of the department I am being considered for? • Earlier, you mentioned _____. Could you tell me more about it? • Are you planning any new product lines or services? • What is the first thing that needs to be done by the new person in this position? • What is the normal career path for someone in this position?

What to Wear

What you wear to a job interview, especially a co-op, internship, or career related interview, should give an impression of professionalism. It should make the employer pay attention to you, but should not distract them from what you have to say. What you wear will have an impact on the impression that you give to the interviewers and you can help yourself by dressing your best. • Conservative business dress is best for most interviews. This means a neutral-coloured suit (black, navy, gray, or brown) with a shirt, or blouse (white, cream, blue) for both men and women. • Shoes should always be polished and professional • For less conservative workplaces, dress one step up from the type of position you are applying for, usually ‘business casual’, which means that no jacket is necessary • Remember that beach and club wear is never appropriate for an interview • Make sure you are well groomed and your overall appearance is neat and clean • Do not wear too much perfume or cologne

Post-Interview Follow-Up

You should thank the employer for taking the time to interview you. Thank You Letters & E-mails • A thank you letter is intended to acknowledge the time someone has given you during your job search or information gathering • It reminds people of who you are, what your skills are and tells them that you appreciate how they have helped you • It should be sent within 24 hours of the interview to every person that interviewed you • It demonstrates that you have good social skills and can be counted on to follow up on your committments • Because many people do not take the time to write a thank you note, it will set you apart • You can mention a topic, or point that you discussed to make a personal connection • Even if you do not intend to pursue work with that company at present, a well thought out thank you letter can leave doors open and help people in your field remember who you are • You can send your thank you in the form of a card, letter or formal e-mail

Follow-up Letters

• This type of letter can be used after you have sent a resume, have been to an interview, or made a personal contact at a trade show, career fair, networking event, etc. • If you have waited a reasonable amount of time and not heard back, a follow-up letter can prompt a potential employer to remember you and take action • Like a thank you letter, remember to show gratitude for the time they have given you and use the opportunity to reiterate your qualifications and interest in the position

Thank You Letter Outline

Your Address Date Employer Name Employer Job Title Company Name Company Address Dear Mr./Mrs./Ms. Last Name: Paragraph 1: Briefly thank the employer for the interview opportunity and state the position you were interviewed for (or are interested in), as well as the day. Paragraph 2: Take the opportunity to summarize your strengths and essential qualifications for the position that you were interviewed for. You can also state anything that you thought was important, but failed to mention during the interview. To show that you were actively listening during the interview, try to relate to something interesting that came up and/or that you learned about the position and/or the company. Paragraph 3: Thank the employer again and indicate that you are looking forward to the next step of the process (or that you are looking forward to hearing from the employer soon). Sincerely, Signature (unless e-mailing) Your Full Name

Evaluating Job Offers

So you have found a company you like, have had a positive interview, and now have received a job offer. How do you decide if it is the right position for you? There are many elements to consider before your interview and before accepting a job offer. To conduct an effective evaluation, you need to consider your needs and wants. These may include: • The job – title, skill requirements, job responsibilities, level of challenge, salary, fit, opportunity for advancement • The organization – company/ industry growth, stability, values, size, management, dress code • The working conditions – supervisor, work environment, hours, location • The benefits/ perks – professional development opportunities, professional membership, vacation, dental/health/insurance, pension plan, bonuses Deciding between two or more offers: You may find yourself in the fortunate position where you have been offered two or more positions in the same period of time, or have been offered a position while making a decision on another position. How do you decide which one to take? • Consider requesting a deadline extension for accepting the position. Do not ask the employer for any more time than a week as it may demonstrate a lack of enthusiasm for the position. • Be careful not to give up an opportunity which has been offered to you while you wait to hear about another position.

“Real generosity toward the futures consists in giving all to what is present.“ Albert Camus

EXCELLING IN THE WORKPLACE

“Our greatest glory is not in never falling but in rising every time we fall.” - Confucius 72 | Introduction 73 | Your First Weeks on the Job 77 | Employability Skills 2000+ 69 | Unacceptable Behavior

Introduction Starting a new position can be both exciting and stressful. Your first days and weeks can have a strong influence on how successful you are in that position and at that organization. First impressions can last a long time. This is your best chance to showcase your skills, interest, commitment, and learn how to fit into the company culture. There are a few things you can do before your first day to make your transition smoother and help make a good impression on your coworkers when you do start: • Research the organization – read their website, annual reports, news and blogs, learn about their products/services and about the competition • Prepare a professional-looking outfit and plan how to get there on the day, so that you are there on time, or a little early • Set your goals for the job – what do you want to learn and achieve in your new workplace?

Your first weeks on the job Treat your first weeks in a new workplace as a continuation of your interview. You will be judged on your level of professionalism, which includes a combination of the specific or technical skills you need to do the job well, as well as your soft skills - all the other skills needed for you to succeed in your career. The latest survey of Canadian employers conducted by CACEE (Canadian Association of Career Educators & Employers) found that the top 5 skills employers look for in new graduates are: 1. 2. 3. 4. 5.

Verbal communication skills Teamwork skills Analytical skills Strong work-ethic Problem-solving skills

To demonstrate those skills to your new employer as soon as you start, there are a few things you should do in the first few days and weeks on the job. Get the answers to the following questions as soon as you can: What are you expected to do and within what amount of time? _________________________________________________________ _________________________________________________________ _________________________________________________________ Where can you find the materials, resources and guidance to do your job? _________________________________________________________ _________________________________________________________ _________________________________________________________ What is your supervisorâ&#x20AC;&#x2122;s managerial style? Do they like you to check in often, or work mostly on your own? _________________________________________________________ _________________________________________________________ _________________________________________________________ How will you know you were successful at your job? _________________________________________________________ _________________________________________________________ _________________________________________________________ What is the workplace culture (style of communication, goals and values of the workers and customers)? _________________________________________________________ _________________________________________________________ _________________________________________________________

How does your work contribute to the overall goals of the organization? _________________________________________________________ _________________________________________________________ _________________________________________________________

Employability Skills 2000+ The Conference Board of Canada created a list of the skills you need to enter, stay in, and progress in the world of work. They include the following: Fundamental Skills (the skills needed as a basis for further development): Your ability to… • Communicate • Manage information • Use numbers • Think and solve problems Personal Management Skills (the personal skills, attitudes, and behaviours that affect your potential for growth): Your ability to… • Demonstrate positive attitudes and behaviours • Be responsible • Be adaptable • Learn continuously • Work safely Teamwork Skills (the skills and attributes you need to contribute productively): Your ability to… • Work with others • Participate in projects and tasks

I have received an offer to work as an adult mental health case manager for a short term contract. It might help me for further positions. I wished to share this wonderful news with you and thank you very much for the support offered by you -Punitha, Bridging program- IESW, Chang school

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Tips for succeeding at work: • Have a positive attitude – confidence, poise and a smile go a long way • Learn names and be able to explain what you do • Find people in positions that you want – Get them to tell you their story – Creating a “roadmap” that leads you to the positions you aspire to can be valuable • Take control of projects • Do your job well – meet all of your deadline and commitments • Be a team player – treat everyone with respect and give people credit for work well done • Take responsibility for your work – including your mistakes • Most employers agree – Don’t be afraid to make mistakes ( just don’t keep repeating the same ones) • It’s okay to question things as long as it’s done in a respectful and courteous way. You have to be aware that there could be a good reason why the people you are working with are still doing things a certain way

Unacceptable behavior: Some behaviours are never acceptable in the workplace, including: • • • • • •

Sexual harassment Lateness/absenteeism Inappropriate language/jokes Drinking on the job Outbursts of anger Prejudice and discrimination

CAREER EVENTS

“The future belongs to those who believe in the beauty of their dreams.” – Eleanor Roosevelt 95 | Career Fairs, Job Fairs & Information Fairs 98 | Information Sessions & Tables 98 | C.E. Career Week

Career Fairs, Job Fairs & Info Fairs Career Fairs

Each year, the Career Centre hosts the following career fairs focusing on different sectors and industries. Prospective employers participating in these Fairs vary in size, specialty and industry. The employers present are available to discuss their career opportunities for students and new graduates and the qualifications or requirements for their positions. The career fairs held include: • Engineering Fair (September) • Careers in Government & Public Sector Fair (September) • Careers in Science Fair

Job Fairs

During the academic year, we host the following job fairs intended to help students find work to help cover expenses, gain experience or to find full-time career opportunities. The employers present at these Fairs are actively recruiting for open positions. Our job fairs include: • Part-time Job Fair (September) • Summer Work Experience Fair (February) • Grab-a-Grad Job Fair (Spring)

Information Fairs

Information Fairs promote additional learning opportunities to assist in your career development. The organizations present at this type of Fair provide guidance and information on application processes, deadlines and program entry requirements. The Graduate School & Specialized Studies Fair provides a great opportunity to learn about graduate studies, post-graduate diplomas and professional designation programs across Canada and abroad. Graduate School & Specialized Studies Fair (October) • MBA & Business, Law, Medicine, Veterinary, Pharmaceutical, Alternative Therapies, Graduate schools, Colleges (post degree diplomas), Teacher Certification, Study Abroad

The difference between these Fairs

A career fair features employers and related exhibitors (such as a professional association representing an industry or profession) that are promoting both open jobs, but also information on various types of careers. Students from all years of study are encouraged to attend career fairs. A job fair is more narrowly defined and should exclusively feature employers promoting active open positions. The info fair is geared towards information gathering, not to immediate employment such as with the Graduate School & Specialized Studies Fair.

How do I stand out at an employer recruiting event?

How can a student make a good impression at an on campus employer event? The following are a few suggestions directly from employers we asked: • Show some genuine interest in the organization • Do some research on the employers attending the job fair - This is very easy to do in this day and age with the amount of information that can be found on an employer’s web site • Have a clear focus on what you are looking for as much as you can • Have a 30 to 60 second verbal self introduction ready to go that highlights your strengths How to stand out! • Dress appropriately • Good eye contact and a firm handshake • Self confidence

Why won’t the employers accept my resume? Most employers we asked said they needed to direct applications through an online applicant tracking system. Should students still bring some resumes to a career fair? Yes, but not with the expectation that every employer will accept one. Alternatively, several employers suggested students should bring some form of a business card to an event, so they can remember you.

DO’S & DON’TS

- of an employer recruiting event -

Dress professionally

(Pay attention to your attire )

Asking what the company does

(basic knowledge of the employers’ operation is expected)

Only asking about pay Create a business card Read the employers’ profiles in advance

(This information is posted through the Career Centre events calendar)

Think about what you are looking for

(Spend some time on it. Employers will ask you about that)

Formulate some thoughtful questions

(They not only help you to understand the employers better, but leave a lasting impression)

$$$

Giving a resume to a wrong employer

(make sure the employer is hiring for your academic background)

Rude & overly aggressive behaviour Shy or too passive behaviour Dropping off a resume and walking away

Show passion and excitement

Information Sessions / Tables

Many organizations decide to come on campus to promote their career and work opportunities to Ryerson students. Each event is tailor-made by the organization and may have specific requirements for students to follow. These types of events present an excellent chance to network and ask questions directly from the organizationâ&#x20AC;&#x2122;s representatives.

C.E. Career Week

Once a year, the Career Centre hosts a week of career events with the Continuing Education Students Association at Ryerson to help take participants to the next level in their career. Whether students are looking to start a new career, move up in their organization, take just one course or complete a certificate or diploma, Career Week is enriching both personally and professionally. This event offers a great opportunity to connect with industry professionals, learn new strategies, envision new career paths and design outstanding resumes.

For a listing and details on all the events for this year, visit www.ryerson.ca/career/events

Career Services for Continuing Education Students at Ryerson

CAREER RESOURCES

Make it your business to know yourself, which is the most difficult lesson in the world.- Miguel de Cervantes. 94 | Employment Resources & Programs 95 | Career Resources Centre (CRC) 97 | Workshops 99 | Online Resources & Programs

100 | Individual Appointments 100 | Career Services for Alumni 101 | Other Career Resources on Campus

Employment Resources & Programs On Campus Jobs

Working on campus is a great solution for many students needing to work to support tuition and living costs, gain experience, build their resumes, and have flexibility with their schedules. All positions are part-time and vary in duties and hours required per week. Full-time summer positions are also available. URL: www.ryerson.ca/jobs

Magnet

A career connections and job matching portal co-funded by Ryerson University and the Ontario Chamber of Commerce. Magnet connects job seekers to thousands of employers and millions of jobs using a powerful job‐matching technology platform. It’s free. It’s secure. It works. With full multimedia capability, you can differentiate your profile by adding images, audio, video, presentations, and other documents to showcase and highlight your unique talents and abilities. Magnet’s goal is to connect you to a new job, get you back to work or even transition you into a whole new career. Join today and let the jobs and opportunities chase you! URL: ryerson.magnet.today

Get Hired: Moving from Classroom to Your Career A four day intensive ‘boot camp’ for undergraduate students in their 3rd or 4th year of study, this program focuses on the strategies needed by students and new graduates for finding a career they love and building a career that is successful. Space is limited.

Summer Job Search Boot Camp

A three day intensive program designed for first and second year undergraduate students, focusing on developing the skills and strategies needed to find a rewarding summer work experience. Space is limited. Registration opens in January.

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Career Resource Centre (CRC) Located in POD-60A, the CRC houses various print, electronic, and multi-media resources available for Ryerson students and alumni thinking about their career options, submitting job applications and/ or planning further studies. These materials include Ryerson alumni, business, and educational directories; career planning guides; and job search resources. The CRC has workstations that students and alumni can use to help in their career planning and job search activities. The CRC is also a place for smaller employer and educational Information Sessions for students and alumni as well as Career Centre workshops and Career Chats. Access to the CRC is open to students during operating hours.

ÂŠ 2014 Target Brands, Inc. Target and the Bullseye Design are registered trademarks of Target Brands, Inc.

Categories of Hard Copy Resources Academic Job Search American Guides to Education Business Business Communication Business Etiquette and Dress Canadian Guides to Education Career Descriptions Career Planning Career Success Careers For… / Careers In… • • • • • • • • • • •

Architecture and Urban Planning Art and Design Business Community Service and Education Computers and Engineering Film, TV, Theatre, Music, and Radio Government and Law Health Industry, Trade and Service Information Science and Communications Science

Cover Letters Directories: • • • • • • • • •

Architecture, Engineering and Science Arts Business General Government and Law Healthcare Alumni Reports Entrepreneurship Financial Information and Scholarships

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Future Trends GLBTTQ in the Workplace GMAT-Graduate Management Admission Test Graduate School Applications Graduate School Information GRE-Graduate Record Examination Green Careers Internships Interviews Job Search Labour Information Language Support Law LSAT-Law School Admission Test MCAT-Medical College Admission Test Mentoring Medicine Management Networking New Canadians Online Job Search Portfolios Program-Specific Information Resume and CV References Students with Disabilities Teaching Volunteering Work, Study, and Travel Abroad Writing and Technical Support

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Workshops The Career Centre offers workshops throughout the year to help you learn strategies and techniques to build a professional career, and to pursue, and find, the work you want to do. Our workshops are identified by three subject areas: Get Ready – Know Yourself & What You Want; Get Set – Present Yourself With Style; and Go! – Make Your Move. Details and registration is available on our workshop calendar at URL: https://ss.cf.ryerson.ca/onlinebooking/workshopCalendar.cfm

Online Resources & Programs E-Tutorials

Several presentations are available to help student learn the essentials from a select few of our workshops at your own pace and convenience. Topics include: • Resumes That Get Results • Job Search Portfolios • Cover Letters • LinkedIn Profiles • Interview Skills • Linkedin Networking & Job • Job Search Search URL: www.ryerson.ca/ccetutor

Career Resources

Additional resources and links have also been collected for those seeking information on internship programs, general job search websites, entrepreneurship, employment law, industry specific job search websites, and more. URL: careerresources.ryerson.ca

LinkedIn Discussion Group

The LinkedIn group ‘Ryerson University Career Centre’ unites our Ryerson community, including students, alumni, and prospective employers, to network, share information or experience, and discuss recruitment trends, career tips, industry news, etc. URL: www.linkedin.com

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Cyber Resumes

Submit Your Resume for Online Review. Designated only for Continuing Education and part-time undergraduate students unable to make a face to face appointment during office hours, cyber resume assistance provides critique on the resume and cover letter structure and content based on a submitted job posting. URL: www.ryerson.ca/career/cyberresume

Individual Appointments

Career Consultants are available to listen, motivate and guide you in your career decisions and job search. Appointment options for students and alumni include: • • • • •

Career Advising & Assessment Job Search / Employment Counselling Resume & Cover Letter Advising Mock Interviews CV / Graduate School Applications

Trained Peer Advisors are also on hand to help you with your resumes, cover letters, and/or online profiles. To book an appointment, visit www.ryerson.ca/career/students

Career Services for Alumni

Most career and employment resources provided to students continue to be available to recent graduates for free. These resources are available for up to two years after graduation. For alumni of greater than two years, most career resources continue to be available for free; however, appointment fees apply after the first free counseling appointment of your choice. Alumni or recent graduates wishing to give back to Ryerson can do so by joining the Career Centre LinkedIn group and becoming a mentor or guest speaker.

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Other Career Resources on Campus

Career Counsellor in the Faculty of Arts

Sonny Wong, M.Ed., is the Faculty of Arts Career Counsellor who provides free confidential individual counselling as well as group sessions to all Social Science and Humanities students. Please visit www.ryerson.ca/arts/careercounselling for more information Email: sonny.wong@arts.ryerson.ca TEL: 416-979-5000 ext. 2141 URL: www.ryerson.ca/arts/careercounselling/

Careers & Employer Partnerships

The Careers and Employer Partnerships centre at the Ted Rogers School of Management provides a variety of personal, professional and career readiness services to support TRSM students and recent alumni achieve their career goals and aspirations. We ensure that students and companies are connected using a customized approach to match the best suited candidate with the right career opportunities. For additional information on services and to arrange for an appointment please contact us at; Email: trsmcareers@ryerson.ca TEL: 416-979-5106 URL: www.ryerson.ca/trsmcareers Or follow us at Facebook: TRSMcareers LinkedIn: TRSM Careers & Employer Partnerships centre Twitter: @TRSMcareers ‘It’s your journey, we’ll guide you along the way’

Office of Co-operative Education

offers the opportunity for select undergraduate students to gain realworld experience, with competitive earnings, as part of their studies. Email: ryecoop@ryerson.ca TEL: 416-979-5068 URL: www.ryerson.ca/co-op/

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Student & Alumni Testimonials “I was made an offer that was a fit for me. I just wanted to thank you and update you. Thank you for all your advice and support. I actually went for another interview yesterday, and felt a lot more confident than when I first started. Thank you again!” - Dione, Nursing “I just wanted to send you an update. I got into the optometry school in Florida! Thank you so much for the helpful tips during my interview preparation. It really made a big difference!” -Cynthia, Chang School “I got the job at S&C Electric, as a Mechanical Engineer. The methods you recommended worked very well…Thank you for the great advice and feedback. I couldn’t have done it without your help!” - Gurjeet, Mechanical Engineering “I got the position at VAC Developments! This paid internship is 15 months long, and is what I was looking for. It is a great start to my career. I just want to say thank you for all your help, patience and belief in me throughout. I will definitely see you again in my fourth year!” - Ian, Mechanical Engineering “You really helped me out and I secured the placement position I was hoping for! Thank you so much! Without your help I wouldn’t have been ready for the scenario question they asked me.” - Polina, Social Work “I want to thank you for all of the tips and suggestions for improving my interviewing skills. I remembered to state the context for every example, was more comfortable mentioning the results, and I remembered to smile. I particularly appreciate your efforts in increasing my confidence level at a very stressful time. I was much more optimistic going in for my interview because of it. My meeting with you definitely helped in obtaining the position. I will be starting today!” - Abie, Ted Rogers School of Management, Accounting and Finance “I just wanted to thank you for all the help! The interviews went great and I got both jobs. I will be coming in the future to prepare to land a summer job (next year).” - Obaid, Mechanical Engineering

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Address

Contact Information

Hours

Ryerson University 350 Victoria Street, Podium Building, POD-60 Toronto, ON M5B 2K3 May – August: Monday to Friday 8:30 am – 4:30 pm

September – April: Monday to Thursday 8:30 am – 6:30 pm Friday 8:30 am – 4:30 pm

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Telephone: Fax: Email: Website:

416-979-5177 416-979-5218 career@ryerson.ca www.ryerson.ca/career

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