February 2012
Access to Care
Is there a key to unlocking access? Inside:
Commentary on the ongoing access to care issue PLUS: Who can you call with HR questions for your practice?
Plan CE courses Through June 2012 ahead! dentists in business forums
general meetings 2 CE, co
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March 6, 2012 (6:00pm) March 22, 2012 (6:30pm)
Endodontic Diagnosis: Understanding pulpal pain
Retirement Roundtable: It's never too early, but when is it too late?
Ralan Wong, DDS
Note date change! Special program for spouses: Botox®, dermal fillers, nonabrasive lasers and more!
April 10, 2012 (6:00pm)
20/20 Financial Advisers of Sacramento Ameriprise Financial • Eagle West Group, Inc. Principal Financial • TDIC Insurance Solutions
Medical Emergencies in the Dental Office Tom Lenhart, II, DMD
April 19, 2012 (6:30pm)
May 8, 2012 (6:00pm)
Branding or Rebranding? That is the question!
Medical Emergencies do occur in Children: Are You Prepared?
Gordon Fowler, President (3Fold Communications)
David Rothman, DDS
HR audio conferences
continuing education
April 25, 2012 (Noon) Staff Evaluations — How, When & Why?
May 16, 2012 (Noon) Ask the expert — Bring all your HR Questions! California Employers Association (CEA)
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CE, 20
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March 16, 2012 (8:30am)
CE, Co
Adult Conscious Sedation Recertification Course
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Anthony Feck, DMD Do you u FREE HR se the Hotline ? See pg. 24
April 27, 2012 (8:30am) Wait! I Still Feel that! Problem Solving the delivery of Local Anesthesia
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CE, Co
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Alan Budenz, DDS
cpr renewal courses April 14, 2012 (8:30am)
LR
June 1, 2012 (8:30am) Licensure renewal course: California Dental Practice Act & Infection Control Marcella Oster, RDA
NEW: Sign up & Pay online! Visit www.sdds.org and look for this button:
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Table of Contents
THE NUGGET February 2012 Volume 58, Number 2
Features 7–11
If We Offer It, Will They Come? Eric Curtis, DDS, MA, MAGD (Adjunct Professor, University of the Pacific)
9
Karl, John & Georg James Musser, DDS (Editor-in-Chief)
12–13
"New Times, New Solutions" — Really? Guy Acheson, DDS (SDDS Member)
Specials 20–21
ABCs of the Infant Dental Visit: Why You Should See Them in Your Office! Chester Hsu, DDS (1T1B Task Force Member)
22
Welcome, 2012 SDDS Board of Directors!
28
Best Practices on Dental Amalgam Waste
Regulars 4 5 6 13 17 18–19 19 23 24–25 26–27 27 28 28 29 30 31 34 35 36
President’s Message From the Editor’s Desk Cathy’s Corner Back in Time — Can you identify this SDDS member? Foundation Update Committee Corner Committee Meetings Scheduled Tech Bytes YOU: The Dentist… the Employer Vendor Members Vendor Member Spotlights We’re Blowing Your Horn! Link of the Month Volunteer Opportunities Advertiser Index Membership Update Event Highlights Classified Ads SDDS Calendar of Events
The Nugget is a four-time International College of Dentists Journalism Award Winner: Golden Pen (Honorable Mention, 2007) Article or series of articles of interest to the profession
Outstanding Cover (2007) Remarkable cover
Overall Newsletter (2007) Exceptional publication overall
Platinum Pencil (2010) Outstanding use of graphics
* featured on cover www.sdds.org
February November 2012 2007 | 3| 3
President’s Message How Would You Like to Be Younger Next Year? All of us in the dental/medical field have continuous opportunities to learn how to be healthy and stay that way every day of our lives. There are many conflicting theories, “profound” statements, diametrically opposed books on diet and exercise and it becomes so confusing that it is easy for us to ignore most of the information and only apply what we decide we need — or not!
physical and mental activity. All of our cells are repaired and replaced continually, according to the signals received. As we age and our activity diminishes, we must put out more effort to slow the negative process. The bottom line is that our cells get one of two possible messages, either to “decay” because they are no longer needed, or “rebuild” because they are needed.
Health is your physical brain’s perfect adaptation of your body to the world it thinks you live in.
Exercise
About one year ago, I read a book that changed my life. It got my attention because it was simple, not confusing or conflicting and based on resent scientific data. I am compelled to share some of the important points with you. Maybe it will motivate you as it did me. The message is about taking charge of the biology that has run our bodies for millions and billions of years so that we can live at a biologically YOUNGER age after 45 for the rest of our lives. To make this happen takes a conscious awareness and effort. The goal is to improve the quality of life and eliminate most of the common health problems we face as we age from 45. Science has confirmed the possibility! They have even gone so far as to identify the cyto-kinase (out of over 100 different ones) in each cell that gets and acts on the message to either “decay” or “rebuild.” This is HUGE! Billions of cells that make up our bodies receive chemical signals millions of times each second we live, determined by our
did you know? 4 | The Nugget
There are three areas of concern to help slow down this process. The first and probably the most important is daily EXERCISE. Before age 50 you may get away with four days a week of 45 minutes of aerobics, but at 50 and after you must commit to six days a week for the rest of your life. Don’t think of it as exercise. Think of it as sending a constant “grow” message to each cell. Think of it as telling your body to get stronger, more limber, functionally younger, in the only language your body understands. Do it because it’s the only thing that works. Diet The second area of concern is DIET. If you follow the rule of exercising six days a week, diet will begin to take care of itself. You must not eat more calories than you burn if you want to lose weight, eat lots of fruits and veggies, stop eating fast foods, especially french fries and other “crap” that we all know we shouldn’t eat (to quote the author). Just eat healthy and small portions. You know what that is! Just do it! Don’t complicate
By Victor Hawkins, DDS it. The healthier we become the better our cells handle the insults we present. This is also HUGE! Joyful Life The third area of concern is living a JOYFUL LIFE by caring, staying connected and being committed. We are “PACK ANIMALS” and must be in touch with each other. We must be involved with others and care about them. We must stay involved. Being happy, feeling good and staying excited about life sends emotional chemical signals to our cells that slow the “decaying” process, stimulate the “rebuilding” process and keep us younger. Our chronological age continues, but our biological age can remain at about 50 for the rest of our lives. AGING IS UP TO NATURE, BUT DECAYING IS UP TO YOU! I have completed over one year following these “rules.” It is working well and has become my way of life. It can be done without a negative impact on those around you and will eventually have a positive effect on everything you do. Contrary to popular belief, genetics has about 20% to do with it. Just do it! This sounds like old stuff but it has been learned and verified within the last few years. The book gives much more detailed information and it is fun to read. The name of the book is Younger Next Year by Henry Lodge, MD and Chris Crowley, JD. This is the most important health book I have ever read! Just do it! It will change your life too.
You can now sign up and charge online for all SDDS courses! www.sdds.org/membersmeetingsforums.com
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Sacramento District Dental Society
From the Editor’s desk Realistic
Expectations
We are in the third day of the New Year as I write, and this morning’s Sacramento Bee arrived with a rather provocative headline: “Should obese kids be taken from their parents?” Turns out, in Cleveland, Ohio a
We seem to be able to meet the immediate need. A question is: what might begin to solve the larger problem? 219 pound third grader was taken from his mother by child welfare officials, in part because of his obesity. A spokesperson for the National Association to Advance Fat Acceptance had this to say about that: “I see our freedom being stripped from us… every day. We don’t have enough foster parents as it is…what are we going to do, create fat concentration camps?” By now we might assume that most of our members are at least aware of the existence of the CDA’s Access Report. This was the result of literally years of study, and while subject to revision, it is the framework for our organizational efforts going forward. Dr. Wai Chan presented a brief synopsis of its major points in the December Nugget. It is an exceptionally ambitious set of proposals, and it merits our attention as much for what it espouses as for what it refutes. We have visited the issue of care access in these pages a number of times before. At first, it was assumed that this was merely a question of where and how many people could not get to or get into a dental office. Non-dental third parties such as The Children’s Partnership, the Kellogg Foundation (a bit of irony here: while not the same entity, isn’t this the same name that gave us Frosted Flakes, Tony the Tiger and Froot Loops?) and the Pew Charitable Trust have identified this as the problem: too many decayed teeth and not enough dentists to fill them. As to the latter, an Academy of General www.sdds.org
By James McNerney, DMD
Associate Editor
Dentistry survey produced a countervailing result: “Questioning the Need for Independent Mid-Level Providers,” AGD Impact, December 2011. That there is a significant unmet need relative to the former is acknowledged; how to meet it is the hot issue that led to CDA’s Access Report. Let it be emphasized that the House of Delegates voted to oppose, as Wai put it: “Any scope of practice changes allowing non-dentist providers to perform irreversible surgical procedures.” We seem to be able to meet the immediate need. A question is: what might begin to solve the larger problem? These are, after all, innocent children; it is the plight of that particular group of our fellow human beings that is driving this process, and I believe it should. Actually, most of the un-met healthcare needs in California seem to manifest in decidedly urban areas. In these, it is poverty that is the defining characteristic with its associated ignorance, illiteracy, language deficiencies, poor diets, poor general health and other factors. In July, I attended the first CDA Town Hall meeting at CDA headquarters to introduce the Access Report and invite discussion. One of our colleagues from the Central Valley made an impassioned observation. Why, she asked, are we discussing a whole new category of “mid-level providers,” when we haven’t gotten fluoride into all of California’s water? Why can’t we get the soda machines out of schools? Why haven’t we barred candy bars and snacks from food stamp purchases? At which point, a CDA staffer who follows legislative issues got up and explained how things work: in short, it’s political. Anti-fluoridationists think that we’re poisoning their precious bodily fluids. School districts are paid well for allowing the soda machines. And welfare rights groups have argued that disallowing certain food stamp items at the checkout counter would embarrass the customer and negatively impact their selfesteem. At the end of the meeting, one of our most esteemed local members recounted his experience at a Smiles For Kids event. A child appeared with extensive caries; because of time
limitations, he was unable to treat all the teeth. So he offered to finish the treatment in his office at no cost. The mother spoke no English, but a translator was present to explain, make an appointment and give directions. Neither mother nor daughter showed. I’m sure that there were good reasons: she couldn’t afford transportation, her driver couldn’t find the office, she was undocumented and afraid. Good, well-meaning people of all sorts have wrestled with these issues in the hope of bringing health and well being to the afflicted. The program in New Zealand is often cited: extensive fluoridation, clinics in schools, dental “therapists.” Over a long period of time it all seemed to work; then in the past few years, caries rates have increased. So the government came up with a whole new approach. Prevention is key: fluoride, diet, behavioral changes, poverty issues. The New Zealanders have found that high caries rates in preschoolers are predictive of poor dental (and medical) health (obesity, diabetes) at age 25. It is poverty that seems to be the common underlying factor; but what is the solution to that? To quote our own Dr. Guy Acheson,
Why are we discussing a whole new category of "midlevel providers," when we haven't even gotten fluoride into all of California's water? who has written extensively on this matter of care access: “We [dentists] are not going to be able to drill our way out of this!” Kellogg and Pew seem to think we can — that there is simply a shortage of providers. CDA has expended inordinate effort and produced an exceptional document. That our Association has been pro-active may serve us all well. The alternative could be a political “solution” that would be less favorable. February 2012 | 5
Cathy’s Corner
Sacramento District Dental Society Amador • El Dorado • Placer • Sacramento • Yolo
Leadership
"Survey Says!"
By Cathy B. Levering
SDDS Executive Director
At SDDS we THRIVE on getting your opinion. It makes us better. We listen to everything you say. That’s why we do surveys. That said, we just completed our annual membership survey. We heard from 16% of our active members — the norm for surveys and member participation is 7–8%. Last year our response was 27%. To those of you who responded, thank you! To those of you who will say you “didn’t get it”: this means we don’t have your email address — or the email we have goes to your office manager and she or he didn’t pass it on to you. (Please feel free to give us your alternate email address — you may be missing some important info.) What we learned: • Nugget, CE, Directory and Community are the most used member benefits • The most preferred mode of communication is email blast, then inserts in the Nugget (but remember, this survey was emailed! Do we have your correct email address?) • TDIC insurance, CE and networking are the most valuable member benefits • 85% of you still like the printed Nugget (but we’ll still have it online for you) • 46% read the Nugget the week you get it; another 34% during the month (only 18% put it in your magazine pile — Thank you!) • 65% of you use our vendor members and their services
President — Victor Hawkins, DDS Immediate Past President — Wai Chan, DDS President Elect / Treasurer — Gary Ackerman, DDS Secretary — Kelly Giannetti, DMD, MS Editor — James Musser, DDS Executive Director — Cathy Levering
EXECUTIVE COMMITTEE
Nancy Archibald, DDS Wallace Bellamy, DMD Jennifer Goss, DDS Dan Haberman, DDS, MS Carl Hillendahl, DDS Beverly Kodama, DDS Viren Patel, DDS Kim Wallace, DDS
Board of Directors
Kevin Keating, DDS, MS Robert Gillis, DMD, MS CE: Jonathan Szymanowski, DMD, MMSc CPR: Margaret Delmore, MD, DDS Ethics: Volki Felahy, DDS Foundation: Robert Daby, DDS Leadership Development: Wai Chan, DDS Membership: Lisa Laptalo, DDS Peer Review: Bryan Judd, DDS / Brett Peterson, DDS 1T1B Medical Outreach: Guy Acheson, DDS Access to Care: Terrence Jones, DDS Amalgam: Wai Chan, DDS / Viren Patel, DDS Dental Careers Workgroup: Robin Berrin, DDS Budget & Finance Advisory: Gary Ackerman, DDS Bylaws Advisory: Wai Chan, DDS Fluoridation Advisory: Kim Wallace, DDS / Rick Kennedy, DDS Forensics Advisory: George Gould, DDS / Mark Porco, DDS Geriatric Outreach: Viren Patel, DDS Legislative: Mike Payne, DDS, MSD / Gabrielle Rasi, DDS Strategic Planning Advisory: Gary Ackerman, DDS Golf Tournament: Damon Szymanowski, DMD SacPAC: To be elected Smiles for Kids: Donald Rollofson, DMD
Trustees Committees Standing
Ad hoc Advisory Task Forces Workgroups
Special Events Other
• 22% of you are paperless, but 38% of you are working on it • 65% of those who answered attend our CE classes (including CE courses, MidWinter and Licensure Renewal courses)
Nugget Editorial Board
SDDS Staff
James Musser, DDS
Cathy Levering
• Many of you prefer that we offer CE courses on weeknights, not Fridays (you’ll see this change next program year)
Paul Binon, DDS, MSD Donna Galante, DMD Alexander Malick, DMD James McNerney, DMD Christy Rollofson, DDS Oladimeji Sorunke, BDS Ash Vasanthan, DDS, MS
• MidWinter — only 14% of those who answered are attending this year. We asked about next year — and gave the dates for forward planning… still the same reasons to NOT attend. Many said you don’t attend because “it is cheaper to go to CDA Presents in SF”… please see the cost compare below. Our MidWinter Convention is a great deal — a bargain, especially for staff. There is still time to attend this year. If not, plan to attend next year. The information we gather from your answers is how we frame our future, our programs, services and benefits for our members. Thanks for your responses. You’ll see the changes. I promise!
Della Yee
Program Manager/ Executive Assistant
Melissa Brown
Publications Coordinator
Lisa Murphy
Member Liaison/ Peer Review Coordinator
Erin Castleberry
Member Liaison/ Smiles for Kids Coordinator
Gas
Hotel
Toll
SDDS Doctor*
$320
$14
incl.
$5
$0
$0
CDA Doctor
$0
$80
$75
$50
$200
$10
SDDS Staff*
$159
$14
incl.
$5
$0
$0
CDA Staff
$20
$80
$75
$50
$200
$10
Total $339 $415 $178 $435
based on two days
Advertising rates and information are sent upon request. Acceptance of advertising in the Nugget in no way constitutes approval or endorsement by Sacramento District Dental Society of products or services advertised. SDDS reserves the right to reject any advertisement. The Nugget is an opinion and discussion magazine for SDDS membership. Opinions expressed by authors are their own, and not necessarily those of SDDS or the Nugget Editorial Board. SDDS reserves the right to edit all contributions for clarity and length, as well as reject any material submitted. The Nugget is published monthly (except bimonthly in June/July and Aug/Sept) by the SDDS, 915 28th Street, Sacramento, CA 95816 (916) 446-1211. Subscriptions are free to SDDS members, $50 per year for CDA/ADA members and $125 per year for nonmembers for postage and handling. Third class postage paid at Sacramento, CA.
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Sacramento District Dental Society
© 2008 Sacramento District Dental Society
Parking Meals
6 | The Nugget
Executive Director
Editors Emeritus: William Parker, DMD, MS, PhD • Bevan Richardson, DDS
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Editor
If We Offer It,
Will they come? Access to care requires more than just making treatment available. My first attempt to stage an in-office charitycare day was a disaster. I called nurses in eight school districts across two counties and asked them to send deserving children my way for complimentary dental care. Among several dozen kids who showed up for exams and radiographs, I identified a raft of cavities and even a few fistulae. I treatment-planned restorations, stainless steel crowns, and extractions, while my assistants gave home care instructions, passed out toothbrushes and toothpaste, and spoke to parents and guardians. The front office triumphantly scheduled everyone into a full day of free work. But when the big day came, about half of my charity cases didn’t. I was astonished at the number of no-charge no-shows. My staff called to find out why so many people turned up their noses instead of opening their mouths. The answers were pedestrian. Moms forgot. Kids were sick. One family decided to attend a soccer game instead. “We didn’t think we needed to come,” another mother said, “because nothing was really hurting.” Some days, I realized, you just can’t give dental care away. The number of U.S. dentists who provide free or reduced-fee care these days is astounding. News stories bubble with details of free dental days, charity projects and indigent clinics, as
www.sdds.org
well as scholarships, grants and awards for dentists who provide services to those in need and in high-need areas. Mobile clinics are mushrooming. Yet in an era of unparalleled provision, critics charge that dental care remains out of reach for many who need it most. The term “access to care” has moved from mere description to political rallying cry in the last few years. But is the problem really that patients can’t find care? Rather, could it be that they choose not to access the care that’s available or are unhappy with the ways in which it is currently being offered? Dental access by the numbers Much has been made of the notion that there are too few dentists. June Thomas, for example, writing in the 2010 Slate article series “The American Way of Dentistry,” rounds up the usual suspects. She points out that, in recent years, dental schools closed and downsized because they were expensive. She calculates that, currently, approximately 600 to 800 more dentists enter the profession than retire from it each year. However, starting around 2014, as the baby boomer dentists who graduated in larger classes start to retire, the number of practicing dentists will decline while the U.S. population continues to grow. What’s more, she notes, dentists enjoy abbreviated work weeks. In 2006, 12.1 percent of U.S. private dentists worked
By Eric Curtis, DDS, MA, MAGD
Adjunct Professor, University of the Pacific
fewer than 30 hours per week, which Thomas speculates may be related to the growing number of female dentists with children. She says fewer dentists are now chasing more teeth. The U.S. population has grown from 227 million in 1980 to 307 million in 2009, and people are often keeping their natural dentitions into old age. Unfortunately, such numbers don’t tell the whole story and they may not tell any story. According to the American Dental Association (ADA) Survey Center, as of 2008, 174,204 dentists were in private practice in the U.S., including 134,204 general dentists, 5,114 pediatric dentists, and 34,598 other specialists. That’s one dentist for every 1,762 people and one general dentist for every 2,288 people in the country — ratios that don’t make dentists seem particularly scarce. According to the American Dental Education Association website, 61 dental schools are currently accredited in the U.S.. In 2010, 4,947 dentists graduated across the country, representing a steady increase in both schools and graduates in the last decade. The ADA thinks the trend is toward continuing the expansion of the dentist population. The ADA’s 2011 paper, Breaking Down Barriers to Oral Care for All Americans: The Role of Workforce, concludes that “the available supply of active dentists will not suffer the major continued on page 8
February 2012 | 7
If We Offer It… continued from page
7
reduction that is commonly predicted.” The paper cites workforce studies showing the number of both dental schools and graduates increasing steadily through 2030, resulting in a rise in dentist numbers to as many as 220,000.
I was astonished at the number of no-charge no-shows. “Although many factors can affect so large an undertaking as opening a dental school,” the ADA paper cautions, “some observers estimate that there will be as many as 20 new schools by 2020.” The ADA also anticipates that the dental workforce will be more robust because baby boomer dentists will retire at older ages than their predecessors. At any rate, the supply of dentists isn’t everything. In the 2002 Journal of the American Dental Association (JADA) article, "The importance of productivity in estimating need for dentists," the authors argue that the need for dentists is determined not just by supply but by dentist productivity (which they estimate to have been increasing by 1.4 percent annually for the last several decades), technological innovations, and “well-trained and managed” personnel. Access-to-care critics and analysts also often cite not only a shortage, but a perceived maldistribution, of dentists. There aren’t enough dentists, they worry, in underserved areas. “It’s hard to know what access to care really means,” says Gerald Woodworth, DMD, from Rupert, Idaho. “Does it mean that there aren’t enough dentists? That dentists are too expensive? That dentists don’t go where they are needed?” Dr. Woodworth points out that legislators and policy makers tend to assume that rural areas need dentists the most, because more dentists live in bigger cities. “The assumption seems to be that dentists won’t go where they are needed, and where they are needed is in rural areas,” he says. “But, in fact, the opposite is true. The most needy demographic is the urban poor.” Brent T. Schvaneveldt, DMD, of Aberdeen, Idaho, believes that the idea of rural underserved dental patients is a myth. “In Idaho,” he says, “a map of the state with locations of dental providers showed that every state resident lived within 30 miles of a dentist.” Robert J. Gherardi, DMD, from Albuquerque, New Mexico, tells a similar story. “People like 8 | The Nugget
to quote numbers that say there are counties in New Mexico with no dentists within the county,” he says. “What they fail to say is that the whole county only has 718 or 1,991 residents spread over a vast area, and that many of those residents access dental care just 40 miles away in Texas.” National statistics seem to draw parallel conclusions. A 2007 JADA article, "The urban and rural distribution of dentists, 2000," reported that, although dentists in the U.S. were more concentrated in urban areas, 84.7 percent of the population living in the nation’s most rural counties had at least one practicing dentist in the county. Access to funding: The problems with Medicaid Dentistry, according to Thomas in her 2010 Slate article series, is “the branch of medicine the affluent use most.” The extensive knowledge and skills needed to provide dentistry come at a cost. Even if there are enough dentists, there aren’t enough of them willing to see low-income and Medicaidenrolled patients, especially children. Just as poverty breeds caries, funding undoubtedly encourages people to see the dentist. The U.S. Department of Health & Human Services (HHS) Agency for Healthcare Research and Quality (Research in Action, issue 13, available online) reports that 36.8 percent of poor children ages two to nine have one or more untreated decayed primary tooth, compared to 17.3 percent of non-poor children. Uninsured children are half as likely as insured children to receive dental care. Thomas cites numbers from the National Association of Dental Plans (NADP) showing that the 157 million Americans who had dental insurance in 2007 were 49 percent more likely to have visited the dentist for a checkup or cleaning in the previous six months and 42 percent more likely to take their children to the dentist twice a year. But a third-party payer’s support isn’t allmotivating. The NADP also indicates that fewer than five percent of people with dental coverage reach their annual maximum. In the U.S., 129 million or so Americans have no dental coverage; the remaining 21 million have some form of Medicaid or one of its state equivalents. Thomas lists several reasons that Medicaid patients have a hard time getting in to see the dentist. For one thing, the fees are too low,
a situation especially untenable for new dentists facing high educational debt loads. Noting that Idaho Medicaid reimbursements run about 30 percent of normal fees, Dr. Schvaneveldt describes a recent study indicating that the majority of Idaho dentists would provide care to those in need if reimbursement rates were within 60 to 70 percent of normal fees. “We don’t have an access to care problem,” he says. “We have a state funding problem.” Yet a March 2008 Issue Brief from the California Healthcare Foundation, Increasing Access to Dental Care in Medicaid: Does Raising Provider Rates Work?, concluded that adequate reimbursement alone is not enough to induce dentists to participate. According to the report, “The research concludes that reimbursement rate increases were a necessary, but insufficient, part of making Medicaid dental reforms succeed. Experts in each state indicated that… Medicaid agencies must also revamp program administration and build partnerships with dental societies.” On the other hand, Donald E. Patthoff, DDS, MAGD, from Martinsburg, West Virginia, warns of regulation capture, an economic concept that describes the propensity for any regulation to be eventually captured by the agencies it was intended to regulate, so that it operates to their benefit. “If the partnerships only promote bigger government and bigger business,” he says, “such partnership revamping can itself become another level of concern.” A second Medicaid snag, then, is administrative red tape. A third is patient unreliability. “Many people only live moment to moment," Dr. Patthoff explains. Thomas also alludes to “cultural disconnects”— dentists are often uncomfortable integrating poor patients with their otherwise middle-class clienteles. “We don’t understand the mind-set and motivations of the poor,” says Gregory M. Pafford, DDS, a dentist from Phoenix, Arizona, “If they just had the door to a dental office opened to them, would they step inside?” But when people living in poverty do step inside, dentists tend to first tell stories of Medicaid patients out to milk the system. “I had a Medicaid patient who came in wearing an ill-fitting denture,” Dr. Schvaneveldt says. “The denture teeth were in good shape, and a reline would solve her problem. When I explained this, her response was, ‘They’ll pay for a new denture, and I want a new denture.’ She didn’t care that I was going to lose money on the procedure.” Sacramento District Dental Society
Indifference to care: Not all needs are wants Most often, however, dentists are left scratching their heads at patients’ seem ing indifference to care. “Twenty-five years ago,” Dr. Pafford says, “in an effort to give back to the community, the Arizona Dental Association sponsored a donated dentistry day every third Friday. But the program failed. Dentists got tired of paying their staff members to sit around while no patients showed up.” As a result of a lack of adult participation, he says, the dental association now focuses most charitable efforts on children and the elderly. Every adolescent with an allowance to spend faces the inevitable lesson that not all wants are needs. But the inverse, while rarely acknowledged, is also true: not all needs are wants. Availability alone is simply not enough to ensure that care gets delivered. Put a dentist on every corner, throw open the doors of the office, even make treatment free, and patients will still stay away in droves. So what motivates people to go the dentist? What keeps them away? And, on the other side of the coin, what motivates dentists to offer charity care or to participate in Medicaid? When examining access to care issues, a distinction can be made between cultural and structural factors. Cultural factors arise from internal, personal and emotional (subjective) impulses, while structural factors involve external, societal and circumstantial (objective) pressures. In a 2010 Slate essay, The ‘Culture of Poverty’ Myth Returns, Alyssa Battistoni argues that poverty is not cultural. People are not poor because they are lazy. She says that poverty springs from external socioeconomic considerations: “Poverty is first and foremost a result of structural forces, from economic growth and job opportunities to segregation and discrimination.” In sociologic terms, lack of patient care may be considered either a structural issue (there are not enough dentists) or a cultural one (people want to avoid perceived unpleasantness). The most commonly cited barriers on the patient’s part are money and fear; the most cited motivators are pain and vanity. Dentists recognize that people will usually show up if they have a toothache or if a front tooth is broken. People hate needles and drills and may skip treatment if they have to pay. Such explanations, facile and self-evident, have
www.sdds.org
Karl, John
and georg By James Musser, DDS (Editor-in-Chief)
In professional sports, there are certain plays that have become classics. Baseball has the “hit-and-run,” football the “quarterback roll-out option,” and basketball has the “pick-and-roll,” a play mastered by two of the names in the title of this piece. During the glory years of the Utah Jazz, Karl Malone and John Stockton elevated the play to a true thing of beauty; elegant in its simplicity and nearly unstoppable when executed by them.
Thesis: There are not enough trained dental professionals to meet the needs of the DentiCal population. Could the ten percent reduction in DentiCal fees initiated by the legislature in December 2011 RETROACTIVE to June 2011 have anything to do with that?
In the arena of sociology, the analogous “play” is the Hegelian Dialectic, originated by the third name in the title, Georg Hegel in 1817. Old Georg believed the dialectic, described below, was the inexorable method for social change. While watching the simultaneous progress of fee reductions to DentiCal providers along with the “fast track” passage of SB 694, your Editor must agree with him.
Synthesis: Organized dentistry must be involved in the training and certification of these “desperately” needed dental providers.
SB 694 is the initial phase of authorizing “mid-level” providers to deal with the “crisis” of dental health care delivery to the California population. Any time a social “crisis” (real or not) rears its head, one can count on Hegel being there to resolve it. So let’s review the components of the play: the thesis, the antithesis and the synthesis.
become stereotypes, and stereotypes may obscure as much as they reveal. “People tend to frame access to care as an economic issue— they may say that doctors cost too much,” says Dr. Patthoff. “But that’s far too simplistic.” Observations about accessing care: Why people avoid the dentist Three broad approaches may help an analysis of the perplexities of patient participation— the observational, the theoretical, and the philosophical. “I live in The Rio Grande Valley in south Texas, on the border of Mexico,” says Joe D. Zayas, DDS, of Brownsville. According
Antithesis: Care then must be provided by trained NON professional (read midlevel) providers.
So, on it goes, Malone sets the pick and rolls to the basket, Stockton hits him with a perfect pass, and two points are on the board. California cuts the number of providers to “crisis” level by lowering fees, comes up with a (cheaper) plan for alternative care providers, organized dentistry seeing the inevitability of the plan, helps with the implementation, and the number of care providers goes up where California wants it, without having to raise fees for existing DentiCal providers. It’s really so simple, isn’t it? Somewhere, Georg is smiling.
to Dr. Zayas, it is “a poor and underserved area. I have often asked my patients who have had dental benefits for many years, ‘Why are you just now using your benefits?’” Dr. Zayas cites nine reasons people don’t show up for dental care. One, he says, is money. “Even for reduced fees or low-cost dentistry, many patients still don’t have the co-pay, no matter how small it may be.” The second reason is fear. “People are afraid of the unknown, or what they have been told, or possibly [they are haunted by a] previous bad experience with a dental visit.” continued on page 10
February 2012 | 9
If We Offer It… continued from page
9
Dr. Zayas says the third reason people avoid dental care is lack of transportation: “Many patients don’t have a car. That’s why many offices that cater to Medicaid-type patients have vans or cars to pick up patients for their appointments.” The fourth reason is embarrassment. “Many patients,” he observes, “are ashamed of the condition of their oral cavity and don’t want others to know.” The fifth is invasion of privacy: “Some patients simply do not want others looking in their mouths, much less placing instruments, materials or fingers in there.”
cartel situation. The couple actually has great dental benefits but never used them, and the husband just assumed they had weak benefits.”
A sixth reason is lack of education or low dental IQ. “Many patients just don’t know the importance of dental health and how it relates
A theory about accessing care: The health belief model
It's not just about getting care. It's about getting adequate, good-quality care. It's up to the dental profession to encourage both efficiency and excellence.
to their overall health,” Dr. Zayas says. The seventh reason is lack of knowledge of dental plans. “Many patients are aware that their company has provided some form of dental benefits, but they never inquire about them,” he observes. “Just last week, a couple argued in my office because the husband told his wife that the dental plan he had from his place of employment only covered ‘cleanings,’ so he was sending her into Mexico to have all her restorative work done. She was upset to have to risk her life to go into Mexico under the current
The eighth reason that patients avoid care, Dr. Zayas says, is lack of interest. “Some patients don’t care about their physical health, much less their dental health.” The ninth reason is lack of pain. “Many patients feel that they are doing well just the way they are if they don’t have any warning signs. Their attitude is, ‘If nothing is bothering me, why check it out? If it ain’t broke, don’t fix it.’”
As a guide to better understanding patient behavior, Dr. Patthoff suggests familiarity with the health belief model (HBM). One of the first theories of health behavior, the HBM was initially developed by researchers in the U.S. Public Health Service in the 1950s to understand people’s health choices. Known as a “value expectancy” theory, the HBM analyzes patients’ reasons for seeing a health care professional. It describes the thoughts and circumstances that influence a patient to seek care by enumerating five conditions of action — perceived susceptibility, perceived severity, perceived benefits, cues to action and self-efficacy. Perceived susceptibility generally involves a person’s interest in his or her own health, and a sense of vulnerability or the likelihood of illness. My gums are hurting. Perceived severity involves a person’s beliefs about how dire the consequences of an illness, and leaving it untreated, might be. I’m worried about missing work. The perceived benefits part has to do with weighing the costs and benefits of seeking treatment. I’ll get my gums checked out before I leave town so things won’t get worse
on the road. Cues to action are triggers that stimulate actual behavior, such as physical stimuli and advice from others. I have a bad taste in my mouth. My dad thinks I should go in. Self-efficacy has to do with a patient’s confidence in the ability to successfully act. This can’t be worse than the colonoscopy I had done last year. Dr. Patthoff points out that additional theories exist, such as those of the various health education models, which further demonstrate that wanting, searching for and getting good health involve complex factors. The assumptions, he says, that “bad choices, bad genes and bad rearing” underlie poor health “serve more to preserve the status quo than the human desires to care and to be cared for.” Access to care as philosophy: The importance of value in an age of distraction For David E. Houten, DDS, of Kelso, Washington, money is high on the list of reasons why people avoid dental care. “People don’t want to pay for anything that’s not immediately gratifying or fun,” he says. “No one wants to pay for their own health care. People want to spend their money on things that are more immediately, emotionally rewarding, things that don’t remind them of their own mortality.” Another reason people skip dental care is fear, not just of needles or drilling, but of embarrassment, and of getting bad news. “You can pretend everything is OK if you don’t know about it,” he says. Still another factor, Dr. Houten says, is inconvenience. Schedules are more hectic today. There are many more choices now about how to spend one’s time, and many more demands on time. People are frazzled and frenzied. “Some of my
WESTERN PRACTICE SALES
John M. Cahill Associates
10 | The Nugget
Sacramento District Dental Society
patients only make it to their dental appoint ments by sheer luck,” he says. Dr. Houten also describes a public seized by a shopper’s mentality. “We are used to getting everything on demand,” he says. “Want a burger, or a box of cereal, or a tank of gas, or an inflatable life raft at 3 a.m.? Someone will be there to sell it to you right away. So people become indignant that they can’t see the dentist whenever they want, without waiting.” Dr. Houten suspects that the public has little sense of how difficult dental care is to provide. People want to think dentistry is easy, he says, and dentists, eager to entice people into their chairs, have encouraged public notions of dental procedures as the most routine of surgeries. Dr. Houten also sees a commitment issue in the avoidance of dental care. Nowadays, people text and Tweet and Facebook and email incessantly, but they have fewer social contacts. “Dental appointments commit people to specific behavior at specific times with specific, real people in face-to-face interactions,” he says. “We shy away now from things that require specific response and direct contact.” In the end, Dr. Houten believes that any discussion about access to care necessarily hinges on value. Issues of money and fear, convenience and commitment, are really issues of value. What is the value of dentistry to a given patient? What does dental care mean to that person’s life? “We keep telling ourselves that we have to do a better job educating our patients,” Dr. Houten says. “But I don’t know how to teach value. I know what’s valuable to me, but it’s subjective and personal, based on my education and life experience, and I can’t tell you what’s valuable to you.” Education must produce behavioral change to have value. “We say we need to teach people better prevention,” Dr. Houten says, “but the public already knows about prevention. It’s not a matter of knowledge, but of bringing actions up to the existing level of knowledge. People know the routine, but they don’t own the routine. A minister came into my office the other day. The first words out of his mouth were, ‘I know I should brush and floss better, so don’t lecture me.’” Dental plans themselves may contribute to dentistry’s lack of value. “Employees don’t see the value of dental coverage,” Dr. Houten says. “People are not sophisticated about their plans. www.sdds.org
No one ever asks, ‘How much of my day do I spend earning my dental care?’ They don’t see the money that pays for their coverage, don’t feel it coming out of their check, so it has no value. If dental care costs nothing, and demands no responsibility on the patient’s part, it often has no value to the patient.” Dr. Houten thinks that people just don’t know how to go to the dentist anymore. “In this generation, it doesn’t enter people’s minds that dental care is routine and repetitive,” he says. “Dental visits are not really part of the social system now. In a society bent on convenience, we somehow have to create value.” What dentists can do Dr. Patthoff notes that decisions about who gets what dental care often occur at an intersection of market forces, government decisions and professional problem-solving. Markets are very good at achieving efficiency, he says, but not excellence. Markets tend to get cheaper things to more people who can pay for them. Governments, on the other hand, are not really about efficiency or excellence. Instead, they aim at social basics, which might be just doing something for everyone. “The government thinks that any care is better than no care,” says Dr. Pafford, “but inadequate or delayed care inevitably becomes more expensive care. It’s not just about getting care. It’s about getting adequate, good-quality care. It’s up to the dental profession to encourage both efficiency and excellence.” Changing patients’ minds about dentistry even now depends on education. “People are still surprised to hear that caries is a disease,” says Dr. Patthoff. In an effort to teach patients one-on-one, New Mexico recently became the first state to authorize Community Health Care Coordinators (CDHCs) in its dental practice act. “These practitioners will have a mix of ‘social work’ skills and dental skills,” explains Dr. Gherardi. “Their job will be to go into communities—hopefully where they are from—and educate residents about the importance of dental care. They will be able to coordinate care for those patients at a local dental facility. If they can increase utilization and efficiency of a dental office, such as reducing no-shows, then those lonely counties with only a few thousand residents will be able to support a dentist.” Dr. Pafford believes that charity care can also enhance dentistry’s value. “Consistent,
ongoing, sustainable charity care has an important place,” he says, “both to offer underserved populations care they wouldn’t otherwise get and to show the public and lawmakers that the profession thinks dentistry is extremely important. We may not be able to adequately tell them how important dentistry is, but we can show them.” Joseph G. Mirci, DDS, MAGD, of Salt Lake City, Utah, is developing a statewide accessto-care program involving vouchers. “We would work with county health departments,” he says. “They would qualify the patients.” Once individuals are identified as having dental needs, the voucher system would be accessed by dentists who have volunteered to see five such patients in a year’s time. The dentists, including specialists, would be specific in the type of care they are willing to provide; having provided treatment, they would report to the voucher system about the procedures accomplished and the dollar amount donated. Patient care shouldn’t be reduced to a battle between government and the market, with charity left mopping up the casualties. People need care, and dentists need to care for them. Dentistry’s goal is patients’ well-being. “Our job is to show that we are ready to work and open to change,” Dr. Pafford says. “We need to learn from our patients and each other. I think we can continue to deliver high-quality care, even in the face of patient negligence, if we remain vigilant, enthusiastic, and engaged.” Eric K. Curtis, DDS, MA, MAGD, is an adjunct associate professor at University of the Pacific. Dr. Curtis holds a certificate in professional writing from the University of Arizona and is certified by the Board of Editors in the Life Sciences. He maintains a private general dental practice in Safford, Ariz. Published with permission by the Academy of General Dentistr y. © Copyright 2011 by the Academy of General Dentistry. All rights reserved.
Editor's Note: CDA understands this issue is multi-faceted and is implementing phase one of its Access Proposal. Members can view the complete proposal at www.cda.org
February 2012 | 11
"New Times, New Solutions" Really?
Ladies and gentlemen, start your engines. The mid-level provider race is about to begin. The battle about who will be providing dental care to the Denti-Cal and uninsured in California is about to begin in full earnest. Everything that has occurred up to this point in time has been only warm-up laps. The office of Senator Alex Padilla is putting the final touches to SB694 which will be presented to the Senate in February. As you have previously read, the Pew Trust, through The Children’s Partnership, is pushing for creation of a non-dentist providing surgical/ irreversible dental procedures as a major tool in addressing the problem of dental caries in children. SB694 has been expected to be the legislation that will start this process. As of this writing, the clearest presentation of what The Children’s Partnership and Pew want in California is presented in a paper published in December 2011 by The Children’s Partnership, Expanding California’s Dental Team To Care For Underserved Children; New Times, New Solutions.1 I have just finished reading New Times, New Solutions, and am blown away by all the questionable statements. This is creative writing at a very high level. It serves as a good starting point for discussions but its primary assertion, that “there are not enough dentists to serve these populations” is simply not consistent with reality. It also presents the CDA HOD vote on the Access Report in a completely incorrect light. My fellow dentists, the assertion that there are not enough dentists to serve the public health population is flat out wrong. You know the numbers and you know that there are more dentists per population in California than any other state. In my view, the problems of encouraging more dentists to participate in the Denti-Cal system and the uneven distribution of dentists are essentially problems of money. Whether you are talking about the open enrollment DentiCal program or the Geographic Managed 12 | The Nugget
By Guy Acheson, DDS SDDS Member
Care (GMC) Denti-Cal program, it is all a problem of inadequate funding. The people who provide services need to have adequate funding to run their businesses in order to provide services. With chronic under
We have several existing dental auxiliary categories that were created specifically to address public health dental needs.
funding, with chronic unpredictability of funding, with chronic bureaucratic barriers, one cannot run a business. It makes no difference whether you are working on a fee for service basis or have a capitation system, it takes money to provide services and hire staff. The cost of hiring and supporting staff is the highest proportion of business overhead. The countries with mid-level providers (New Zealand, Australia, Canada) have the exact same problem with their mid-level providers. Due to chronic underfunding they cannot pay adequate salaries and cannot retain or recruit mid-level providers.2 They also find that the money needed to support dental facilities at every elementary school is too high, especially in light of the continued problem of high dental caries. My most significant concern is how the CDA HOD vote on the Access Report is being presented in New Times, New Solutions. The CDA HOD voted 97% to “file” the report. THEY DID NOT VOTE TO ACCEPT THE CONCLUSIONS OF THE REPORT. This is a huge problem of understanding. Frankly, many of the CDA HOD delegates did not understand this concept and a great deal of time in caucuses was spent clarifying this very
point. Let me be clear, a very large number of delegates and CDA members absolutely do not agree with the conclusions in the Access Report. Voting to “file” the report was merely accepting the work product of the committee and formally ending the work of the committee. The act of “filing” the Access Report does not at all make the conclusions of the Access Report CDA policy. That The Children’s Partnership presents this as confirmation of CDA support in a statement that there are insufficient dentists to provide care and that CDA supports mid-level providers is disquieting and predictable. The strength of the disagreement with the conclusions of the Access Report by CDA delegates is confirmed by a resolution that was passed by the same CDA HOD in November; that is resolution 24S1-2011-H. 24S1-2011-H: Delivery of Irreversible/ Surgical Dental Treatment Resolved, that quality of care and patient safety shall be foremost in all CDA efforts related to the reduction of oral health disparities in California, and be it further Resolved, that CDA continue its commitment to using an evidence-based process in making recommendations to reduce oral health disparities, and be it further Resolved, that as compelling data on the quality, safety and cost effectiveness of irreversable / surgical procedures (including but not limited to extractions, pulpotomies, cavity preparation) performed by non-dentists does not now exist until such data on which to base a recommendation are available that indicate that this model will reduce barriers to care, CDA opposes any scope of practice changes allowing non-dentist providers to perform such procedures, and be it further Resolved, that the California Dental Association use its resources to promote this position to all public, private and governmental stake holders and decision makers to the fullest extent. Sacramento District Dental Society
One last point. I believe there is no reason to run a pilot study on non-dentists doing surgical/irreversible procedures. New Zealand has been doing this study since the 1940s. I have already shared with you the conclusions made by their own dental service in 20062 that dental decay has remained very high, even worse than in some of the poorest populations in the U.S., in the face of having a dental therapist in virtually every elementary school in New Zealand. If the goal is to reduce dental decay, the answer is NOT MORE DRILLS OR MORE EXTRACTIONS. The answer is in education, oral hygiene practices, lifestyle choices, dietary choices, attitudes about baby teeth and early prevention procedures. In my opinion, the most cost effective way to use public funds to address the problem of dental caries in children is to use the people we already have. We have several existing dental auxiliary categories that were created specifically to address public health dental needs. We have the Registered Dental Hygienist in Alternative Practice (RDHAP) as well as the Dental Assistant, RDA, RDAEF and RDH in public health settings. They are
not doing the work they were created for because of lack of money. We could address the problems of geographic mal-distribution by use of tax incentives, loan forgiveness, grants, and encouraging dental residency programs to be sited in underserved areas, as well as requiring that every Federally Qualified Health Care (FQHC) facility have a dental component. Does creating another dental provider position really address these problems or does it just divide the already woefully inadequate pool of money into even smaller portions?
Back in time… Can you identify this SDDS Member?
The first SDDS member to call the SDDS office (916.446.1227) with the correct answer wins $10 off their next General Meeting registration.
1. www.childrenspartnership.org/AM/Template. cfm?Section=Publications&Template=/CM/ ContentDisplay.cfm&ContentID=16102
Only the winner will be notified. Member cannot identify herself. Watch for the answer in the March 2012 Nugget!
2. www.health.govt.nz/system/files/documents/ publications/good-oral-health-strategic-vision2006.pdf
Answer from January 2012 issue: Dr. Pamela Di Tomasso
SDDS HR Hotline: 1-800-399-5331
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February 2012 | 13
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14 | The Nugget
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February 2012 | 15
Star Group, the premier dental refiner in the United States and across Europe, was the company behind the Crowns for Kids® (CFK® ) program, founded by the Sacramento District Dental Foundation, and now, one of the premier programs of the CDA Foundation. Since 2006, this program has generated more than $100,000 for Smiles for Kids® and dental-health education for kids.
Star Group has part nered with the Sacramento Dist rict Dental Society (SDDS) Foun dation and the CDA Foundation to bring smiles to kids across California through Crowns for Kids®.
Crowns for Kids® offers dentists the chance to improve the oral health of the children in the Sacramento community. Money raised from their donations of gold fillings and crowns helps support oral health projects for underserved children, which focus on preventive care, consumer education, restorative care and fluoridation.
Crowns for Kids® has provided more than a million dollars to fund many critical, oral health initiatives. Star Group is the Dental Refiner of Choice for the Sacramento District Dental Society (SDDS) Foundation.
PROGRAM BASICS: t When Star Group receives the donated gold fillings and crowns from participating dentists, the company processes the donation and sends the cash value directly to the SDDS Foundation. t The SDDS Foundation uses CFK® funds specifically for the Smiles for Kids® program, which has benefitted the children of the Sacramento community through much needed, free dental care.
For more information, contact: SDDS Foundation: 916.446.1227 Star: www.stargroupUS.com t 800.333.9990
16 | The Nugget
Sacramento District Dental Society
Sacramento district dental society foundation
A charitable 501-C3 organization
Crowns for kids® shines! Support Dental Health in our community SDDS Foundation's Crowns for Kids® Program, powered by Star Group
$26, 792 in 2011 • $116,999 to date!
Thank you, Donors!
Guy Acheson, DDS Gary Ackerman, DDS Henry Bennett, DDS Robin Berrin, DDS Damon Boyd, DDS Steve Casagrande, DDS Vince Castaldo, DMD Barbara Castle, DDS Richard Chang, DDS P. Kevin Chen, DMD, MS Garth Collins, DDS James Cope, DDS Shama Currimbhoy, DDS Jerome Daby, DDS Robert Daby, DDS Randy Davey, DDS Margaret Delmore, MD, DDS Julianne Digiorno, DDS
Anthony Digiorno, DDS Shaina DiMariano, DDS Pam DiTomasso, DMD Lisa Dobak, DDS Robert Gillis, DMD, MSD Jennifer Goldman, DDS Mitch Goodis, DDS Edi Guidi, DDS Laurie Hanschu, DDS Victor Hawkins, DDS Jagdev Heir, DMD, MD Gregory Heise, DDS Ryan Higgins, DDS Kendall Homer, DMD Dick Huang, DMD Ralph Isola, DDS Richard Kennedy, DDS Matthew Korn, DDS
Laurie LaDow, DDS Merlin Lai, DDS Judith Lane, DDS Grace Lee, DMD, MD Lauren Marr, DDS Luis Mendez, DDS Kenneth Moore, DDS Khari Nelson, DDS Charles Newens, DDS Viren Patel, DDS James Peters, DDS Stacey Peters-Nelson, DDS Hanh Pham, DDS Michael Preskar, DDS Robert Pretel, DDS Jean Rabadam, DMD Mojtaba Radi, DDS Ibtisam Rashid, DDS
Judson Roberts, DDS Christy Rollofson, DDS Howard Shempp, DDS Richard Shipp, DDS Stefanie Shore, DDS Pedram Towfighi, DDS, MS Amy Tran, DDS Carl Trubschenck, DDS Hoang Truong, DDS Steven Tsuchida, DDS Glen Tueller, DDS Kim Wallace, DDS Russ Webb, DDS Ian Wong, DDS Rosemary Wu, DMD, MS
2011 donors as of 1/18/12
916.446.1211
we can do so much more! won’t you help? Don’t wait until your jar is full — Call SDDS for a pickup today!
Foundation Golf Tournament • May 11, 2012
For more information & to register, visit www.sdds.org/GolfTourney.htm
www.sdds.org
Fall 2011 Screenings 29, 559 kids screened
(1s: 71% • 2s: 20% • 3s: 9%)
107 schools participated 93 screening doctors From a Smiles for Kids® ortho patient:
Dr. Daft and Stamos, You are both angels for many reasons. You guys saved part of my life because at school I would get called “Buck Tooth Beaver.” I always cried and never wanted to go to school. NEVER. I would be stressed, which caused black spots on my hands. I know you may think you have heard worse and you’re right, but this was a nightmare. Thanks to you guys, you saved part of my life. You two are my angels that are leading my way to success. It’s really thoughtful of you to spend your time attending to patients like me who can’t pay the orthodontist. You’re the best. I have been lucky lots of ways. At one point I almost had to lose my pinky finger. A doctor named Omar (an angel like you) took six hours putting my pinky on correctly. I never forgot his name after five years. I will never forget your names because you two are super special to me. Your guys’ team are my family. I love your help and you. From, Stephanie, age 12 February 2012 | 17
By Wai Chan, DDS
Leadership Development Committee Chair
SDDS Nominations are open
A candidate for any office in the Society must be an active or life member in good standing. Secretary to the Executive Committee:
Leadership Development Committee: Wanted: A few good men & women We have openings in our Executive Committee (Secretary for 2013), Board of Directors (2013-2014) and Delegates for CDA House of Delegates (2012–2013) Secretary elected will become 2015 SDDS President. Qualification, in no particular order: • Participation in SDDS events, activities • Longevity in SDDS (years of experience in leadership and as a member)
(4 year term) — Requires a four year commitment to move through all the elected officer positions — 2013–2016 (Yes, you will serve as President in 2015!) This position also serves as a delegate to the CDA House of Delegates. The Secretary shall keep accurate minutes of all meetings of the Society and of the Board of Directors, which upon approval, he/ she shall cause to be copied into books kept for that purpose. He/ she shall be the custodian of all documents of the Society. He/she shall oversee and report to the Board of Directors all issues with regard to Membership, including application, terminations, deaths and resignations.
Directors: (Sacramento — Yolo — Placer — Amador/El Dorado) — Five (4) Positions Open (2 year term, 2012–2013) on the SDDS Board of Directors
• Committee/Event Participation > Committee chair > Committee ACTIVE member > Projects, events chaired > Event committee participation > Attendance record for committee and/or event meetings
Subject to the provisions and limitation of the California Nonprofit Mutual Benefit Corporation Law and any other applicable laws, and subject to any limitations, of the Articles of Incorporation or Bylaws regarding actions that require approval of the Members, the Corporation’s activities and affairs shall be managed, and all corporate powers shall be exercised, by or under the direction of the Board of Directors. The Board of Directors shall meet as often as is necessary to conduct the business affairs of the Society (currently five times per year). A majority of Members shall constitute a quorum of the Board of Directors for the transaction of business.
• Community or other organizational experience (Rotary Clubs, PTA, Scouts, other professional associations)
DELEGATES TO 2012–13 CDA House of Delegates (hod):
• Willingness to serve
Five (4) Positions open (2 year term)
Members who have taken the step to serve have the satisfaction of personal and professional growth. They also treasure the camaraderie and network they have gained. They agree that the experience make them a better person and a better leader.
The Delegates to the CDA shall represent the Society in the House of Delegates of the CDA. In the absence or inability of a Delegate to serve, a regularly elected Alternate Delegate shall act as a Delegate. In the absence of the necessary number of Delegates, the President of the Society will make such temporary Alternate Delegate appointments as needed. The Delegates and Alternate Delegates shall meet each year prior to the annual meeting of the CDA at the call of the President. The Society may instruct the Delegates concerning its policies, and the Delegates are to make every effort to carry out the Society’s instructions.
• Support for SDDF
If you are interested, please submit your name, the position you seek, with a short CV and reason for serving to SDDS, attention Leadership Development Committee. (see insert) You can also nominate a qualified member. Please submit all nominations by February 15, 2012. The LDC will consider the applicants in February and March and forward the nomination to the Board of Directors for approval in May. The nominees will then be elected by members in our September General Membership meeting.
CDA COUNCIL POSITIONS: If you are interested, contact CDA or SDDS for information — CDA is always looking for Council members.
Deadline for submissions: February 15, 2012 18 | The Nugget
Sacramento District Dental Society
Committee Corner
You asked for this! Nugget Survey 2009
1st Tooth or 1st Birthday Task Force: Childhood Caries Never in my wildest dreams did I think that, 30 years after becoming a dentist, early childhood caries would be a bigger problem than it was when I started my dental career. With all the dental “miracles” like fluoride toothpaste, community water fluoridation, fluoride mouth rinses, dental sealants and fluoride varnish, it was just assumed that tooth decay would be all but eliminated by this point in time. How could I have anticipated that “human behavior” would overpower all of these tools and allow dental decay to be the number one chronic disease for children in America in 2012? Part of my practice is hospital dentistry and providing care for special needs persons. By far, the greatest number of people I treat in an operating room are young children with out-of-control dental caries. When I question the parents about how this situation came to pass, more often than not the answer is that they didn’t think there was a problem because the child had not had any pain until just now. Even when the parents were aware of decay in their child’s teeth they didn’t act because they were “just baby teeth.” Human behavior. Cultural attitudes. Lack of dental literacy. In 2012? Unbelievable! Last year I was thoroughly impressed with the 1st Tooth or 1st Birthday (1T1B) program. To get the message out to new mothers that their child needs to have a dental home by the time
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the first tooth erupts was the right message. I was excited. I spent staff meetings in my office educating my staff on 1T1B, CAMBRA and all the dietary information and oral hygiene tools we need to use to help these young children and their families get control of their dental health. But for this to work, and for we as dental practitioners to be able to use these tools, the families need to bring their children to us before the onset of dental disease. The pediatricians and OB-GYNs are the key to making this work. I want to help make this work. So there you have it. I opened my big mouth to Cathy Levering about how wonderful the SDDS program is and that I would like to support it in some way. BINGO! “Can you be Chairperson of our Task Force?” Of course I said “yes.” At this time, the committee includes Drs. Chester Hsu, Jim Musser and Cindy Weideman — all very committed dentists who share a common passion for the oral health of children. I look forward to working with them to develop ways to get the message out and encourage pediatricians and OBGYNs to have the families find a dental home for their new babies. If any of you would like to help by developing a speaker’s bureau, contacting community groups, working within your churches, and just talking to physicians that you know, please contact me, any of the committee members or Cathy.
For more information on the 1st tooth or 1st birthday campaign, visit: www.sdds.org/1stTooth.htm
By Guy Acheson, DDS
1T1B Task Force Chair
sdds Committee Meetings (2012): 1st Tooth or 1st Birthday Task Force (6:30pm) Future Meetings TBA Access to Care Task Force (Time TBA) Future Meetings TBA Amalgam Task Force (7:00am) Mar 21 Board of Directors (6:00pm) Mar 13 • May 1 • Sept 4 • Nov 6 Continuing Education (6:00pm) Mar 20 • Apr 3 • May 1 Sept 18 • Oct 30 CPR (6:00pm) Apr 30 (calibration) Dental Careers Workgroup Meetings scheduled as needed Ethics (6:30pm) Apr 30 • Sept 19 Foundation (SDDF) (6:00pm) Mar 16 • Apr 27 • July 30 • Nov 29 Geriatric Task Force (6:15pm) Future Meetings TBA Golf (6:00pm) Mar 7 • Apr 17 Leadership Development (6:00pm) Feb 13 • Mar 27 • Apr 17 Mass Disaster / Forensics (6:30pm) Spring 2012 Membership (6:00pm) Mar 21 • May 21 • Sept 26 • Nov 28
Nugget Editorial (6:15pm) June 12 • Sept 26
February 2012 | 19
ABCs of the Infant Dental Visit: Why You Should See them in your office! Pre-school children have been identified as a specific age group where dental decay rates have been on the rise in the last couple decades and are at epidemic levels. Last year, the Sacramento District Dental Society (SDDS) launched a campaign to increase awareness in our community and among our professional peers about getting children in for their first dental visit by age one. The campaign slogan, aptly titled 1st Tooth or 1st Birthday, could be seen plastered on the sides of many a bus roaming through downtown Sacramento. One of the primary objectives of the SDDS is to help educate our fellow members in order to improve the oral health of our community. With the help of last year’s Dental Health Committee (small, but diverse in its focus and expertise), some of the work began. My contribution as a Dental Health Committee member is based upon my perspective of solely treating children. Accordingly, as I reflect on where one could make the biggest and most lasting positive oral health impact for an individual, my conclusion is crystal clear — the infant oral exam.
pediatric dentists see infants in their practices; most general dentists and family practices do not. In my own practice, I can’t recall how many times I have been told by a parent that their family dentist told them that their child doesn’t need to visit the dentist until age three, or even later. This unfortunately creates a glaring disconnect in the message our profession is sending to the general public. After all these years in organized dentistry promoting and advocating the age one dental visit, so few parents seem to have a clue when to bring their child to see the dentist. That’s the unfortunate reality we face. Taking a closer look at the issue, I believe one of the barriers may be that many practitioners are frankly turned off by the prospect of seeing a crying/screaming baby in their office. They simply aren’t in on the well-kept secret of pediatric dentists that infant exams are not only fun, but potentially great practice builders. Having limited my dental practice to pediatrics for the last 11 years, I often take the dynamics of integrating infant oral health exams for granted.
This single service, if implemented properly, could be the difference between a lifetime of good oral health... or not. I have personally seen too many two year olds with, what would have been, preventable dental decay; many of whom I had to treat at the hospital under general anesthesia. While a vast majority of
To make things easier and perhaps convince some of you who may be “on the fence” about seeing infants in your practices, I have broken down the basic elements of the infant oral exam and offer some helpful tips towards implementing an infant oral health program in your practice.
Destroy all records to meet HIPAA requirements!
20 | The Nugget
By Chester Hsu, DDS
1T1B Task Force Member
• It is understandably a concern in a general, cosmetic, or family practice to have a crying infant in the presence or earshot of other “adult” patients. Setting aside specific blocks of time for infant exams may be a sensible solution. Perhaps starting with one morning or afternoon every month, or a couple of hours every other week. Take some time to consider what times would work best in your practice. • Initially, it may not seem to be very financially worthwhile to do infant exams, as it may not pay enough for the amount of time it takes to do them. As with any new routine, it takes time to become proficient and comfortable with doing infant exams. Don’t be discouraged. As your experience grows and skills increase, so will your confidence, speed and cost-effectiveness. It can truly become a gratifying experience for you and your team. • If the parent or family of the infant is new to your practice, you can use this as an opportunity to give a tour of your office and perhaps acquire the family as new patients. They may even refer their friends and other family members. This could be a real practice-builder. • If your office offers an e-newsletter service, or a Facebook page, or similar communication tool; these can be used effectively for getting
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the message out to your patients to increase awareness of the importance of the age one dental visit and letting them know about this new service you are providing. Giving the service a cute and catchy title like “A, B, C visit,” “Peek-a-boo visit,” or “Happy visit” could help mitigate the apprehension a parent may feel about scheduling their infant’s first dental visit. • Parents may start to have questions and express concerns over what their infant’s exam will be like. It is important that you and your team are ready to answer them and be able to reassure the parent. Role-playing with your team and practicing scenarios can be fun and help you and your team feel confident when you begin implementing an infant oral health program in your office. • When entering the exam area, greet the parent first and address the parent by name, which you should already know (along with the child’s name) before you approach them. This is the time to address any concerns or questions they will likely have. Your front office and assistant should have already prepared them for what to expect of their infant’s exam by the time you arrive. Your staff can also have initiated risk assessment, dietary counseling, anticipatory guidance, and preventive advice. The educational component of the infant oral exam visit is even more important than the exam itself in terms of the future oral health of the child. I have personally found that utilizing the route slip as a way for my staff to communicate pertinent info they’ve gathered while interviewing the parent to be invaluable. This allows me to focus on the issues specific to the individual needs of the parent and child. • A great preventive product to offer in your practice is xylitol intraoral wipes. There are a couple of companies that manufacture and supply these wipes to dental practices for resale. These individually wrapped wipes are infused with xylitol that has been shown to prevent dental decay when used to clean the teeth and gums of infants. There are typically several flavor options available that appeal to infants. • Prior to doing the actual exam, your assistant should have already prepared the parent for the common pediatric dental technique you will be using to peer into the infant’s mouth; the knee-to-knee exam www.sdds.org
which is typically the best way to examine a child 18 months or less. This can be done by verbal coaching, but having a photo of a knee-to-knee exam to show the parent could be a time-saver and facilitate proper positioning of the child. A prophylaxis is unnecessary at this age, but your assistant may have already performed the kneeto-knee technique with the parent to demonstrate brushing technique with an age-appropriate infant or toddler brush. Bringing a familiar item such as a toothbrush to the infant’s mouth would be less threatening to the young child than a dental prophy handpiece. Make sure to have your team set realistic expectations for the parent regarding their infant’s behavior during the exam. You can reiterate this as you are positioning the child for the knee-to-knee exam. Inform the parent know that it is expected for their infant child to cry during the exam, and that it is a normal behavioral response at this age. Furthermore, describe to the parent that when the infant cries, their mouths are usually wide open which facilitates viewing. They usually “get it,” and often even find it a bit amusing when told this. • The knee-to-knee exam involves having the parent seated facing the dentist; with knees of the parent positioned directly in front the knees of the dentist. The child is on the lap of the parent and facing the parent with legs straddled around the parent’s waist. While holding the hands or wrists of the infant, she then gently lays the child down on the lap of the dentist while still holding the hands/wrists over the infant’s abdomen area to prevent the child from sitting up. The dentist cradles the child’s head in his/her lap and stabilizes the head with his/her hands. To improve comfort and stability, a thin flat pillow, small blanket, or cushion can be placed on the dentist lap prior to tilting the infant back for the dental exam. Specialized Care Company offers a lap cushion that is well suited for this purpose. Their website is www.specializedcare.com. • Now that you’re ready to begin the exam itself, you’ll need the following armamentarium: two chairs, a mouth mirror, and a source of light (dental overhead light or penlight). That’s it. Often the child will cry and open their mouth at the same time making observation easy. If they tend to clamp down, placing your
non-mirror holding finger along the buccal vestibule and exerting gentle pressure to the retro-molar pad area will typically trigger the jaw’s opening reflex and allow you to visualize the oral cavity. Singing an infant song or counting while performing the exam may help distract and calm the infant. Make sure to check for white spots, particularly on the upper anterior teeth. A single small white non-cavitated lesion, or cavitated lesion on any tooth in a child under 6 years of age is defined by the American Academy of Pediatric Dentistry (AAPD) as early childhood caries (ECC). On a child under three years of age with any smooth-surface lesion (cavitated or non-cavitated) constitutes severe early childhood caries (S-ECC). These types of findings during an infant exam could segue way into a discussion about prevention and bottle-use that truly resonates with the parent when they can physically see the effects for themselves. • If there was any indication of the infant being at elevated risk for dental caries during their exam (i.e.- poor diet/habits, white spot lesions, mother’s bad teeth, etc.), it is currently recommended that a fluoride dentifrice be used daily, even for a child under age two. Although a child this young would probably be unable to spit out their toothpaste, it is safe and beneficial to use a smear (i.e., rice-grain size amount) of fluoride toothpaste. Once a child turns two and is able to “spit-out” their toothpaste, then a “pea-sized” amount of toothpaste should be used. So that’s all there is to it. You may decide to continue to see the infant patient in your practice, or refer them on to a pediatric specialist if the infant has more complicated issues you’re not comfortable about treating. If you are having trouble finding a specialist to refer to, you can call the SDDS office where they have a list of pediatric specialists ready to treat the comprehensive needs of young children. The important thing is that you’ve opened the door for the infant to a lifetime of oral health and wellness. Note: Last year, our goal was to pass this important information on to our member dentists. This year, our goal is to get this information out to the medical community. Will you help? Please let your pediatrician friends, as well as your OBGYN friends know (www.sdds.org/1stTooth. htm) — and we have magnets! February 2012 | 21
Ex-Officio:
Carl Hillendahl, DDS
2012 Board of Directors! Nancy Archibald, DDS General Practitioner SDDS Member since 1984
SDDS Board (1996–2001, 2012–13) Delegate (1999–2000, 2009–12) Alternate (2008) Committee Involvement: Communications* • Peer Review Leadership Development • SDDF Gala
General Practitioner SDDS Member since 2000
SDDS Board (2010–13)
Editor in Chief Pediatric Dentist SDDS Member since 1982
Committee Involvement: Board Room Usage Task Force • Ethics* Leadership Evaluation Task Force • Membership
Cathy Levering
Executive Director With SDDS since 2001
Beverly Kodama, DDS General Practitioner SDDS Member since 1982
SDDS Board (1992–04, 2002–03, 2012–13) Committee Involvement: Member Forum • Dental Careers Workgroup* Peer Review • Dental Board of CA Advisory Leadership Development • MidWinter Convention Nugget Editorial Advisory • CE • SDDF Gala Prophylaxis Task Force
Wallace Bellamy, DMD General Practitioner SDDS Member since 1992
SDDS Board (1999–2003, 2011–12) Delegate (2004) Alternate (2001, 2003, 2005) Smiles for Kids Site Host Committee Involvement: Ethics • Student Mentoring Workgroup Leadership Development
Jennifer Goss, DDS Periodontist SDDS Member since 2007
SDDS Board (2011–12) Committee Involvement: Fluoridation • Leadership Evaluation Task Force Membership* Other Honors & Positions: CDA Council on Membership (present)
Dan Haberman, DDS, MS Orthodontist SDDS Member since 2001
Thank you, SDDS
leaders!
Viren Patel, DDS General Practitioner SDDS Member since 1996
SDDS Board (2009–12) Foundation Board (2001) Delegate (2009–12) Committee Involvement: Amalgam Task Force* • Dental Health Geriatric Task Force • Leadership Development Leadership Evaluation Task Force* Membership • Nugget Editorial • Peer Review Strategic Plan • Student Mentoring Workgroup
interested in becoming an sdds leader? Visit www.sdds.org for position descriptions and ways to get involved! (click the “Leadership” button at the top)
Also on the leadership page: Kim Wallace, DDS
• SDDS Strategic Plan
General Practitioner SDDS Member since 1975
• SDDS Bylaws
SDDS Board (2008–12) Foundation Board (2002–06) Delegate (2003–04, 2006–07, 2010–11) Alternate (2002, 2005, 2008–09) Smiles for Kids Site Host Committee Involvement: Dental care* / Health • Fluoridation* Leadership Development • Membership
SDDS Board (2009–12)
Other Honors & Positions: 2011 HOD Recognition for Sacramento Fluoridation
Committee Involvement: Board Room Usage Task Force • Board Size Task Force CE • Membership* • Policy / Guidelines Task Force
* = Served as Chair or Co-Chair of the Committee
22 | The Nugget
Jim Musser, DDS
• SDDS Board Meeting Minutes • Current Executive Committee Members • Current Board Members • Current Committee Chairs • Current Delegates • SDDS Staff Members
Sacramento District Dental Society
Tech Bytes The Importance of Migration: Your data longevity depends upon it The world of personal computers is constantly changing in ways that broaden their scope of usage and make using them in all aspects of life more and more simplified. While the capabilities of computers expand significantly over time, as do the processing and file architecture demands. Not long ago, there were database software storage systems that were limited in their addressable data space which meant they had a limited amount of storage. Even though hard drives of large sizes existed, the software data structures were incapable of “seeing” and utilizing all of the available space. For example, a database system less than 10 years ago had a file size limit of two gigabytes. In this day and age, a focused field CT scan data file for just 15 patients would fill a two gigabyte database. Fortunately for most of these popular database environments used by current software applications today, progress in the programming and computer architecture worlds ensued to permit far greater files sizes to exist. But as progress occurs, changes in these updated versions of application software and hardware devices can result in them being unable to read data formats that were previously usable. And that
is where data migration is essential in ways one might not have considered. Because speed sells computers, manufacturers are always making computers faster and change the way computers read, write and process data to increase their utility in significant ways. When a change occurs in how a software program or computer system manages data, certain measures must be performed in order to convert the data into the new, proper format used by the software. The conversion of old data into a usable format by the new system can be referred to as migration. A dental practice might use a computer program for scheduling patients, which is one type of database program. At some point in the lifetime of the calendar software program a change may occur requiring the database to be migrated to work with a newer version. Often these applications will notify the user with a simple dialog window saying something like “Your data needs to be updated to work with the new version.” After clicking OK to proceed, and after waiting some period of time while the data is converted, the user is back in action as though nothing has changed. The migration process with today’s advanced software is often transparent, until
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June 20–23, 2012
WƌĞƐŝĚĞŶƚ ŽŶĂůĚ ZŝĞŬŝĞ ĂŶĚ ƚŚĞ WĂĐŝĮĐ ŽĂƐƚ ^ŽĐŝĞƚLJ ĨŽƌ WƌŽƐƚŚŽĚŽŶƟĐƐ ŝŶǀŝƚĞ LJŽƵ ƚŽ ĂƩĞŶĚ ƚŚĞŝƌ ĂŶŶƵĂů ŵĞĞƟŶŐ Ăƚ The Fairmont Empress Hotel in Victoria͕ ƌŝƟƐŚ Fairmont Empress Hotel • <ĞŝƚŚ Victoria, British Columbia, Canada ŽůƵŵďŝĂ͕ ĂŶĂĚĂ͘ WƌŽŐƌĂŵ ŚĂŝƌ WŚŝůůŝƉƐ ŚĂƐ ĂƌƌĂŶŐĞĚ Ă ƐĐŝĞŶƟĮĐ ƉƌŽŐƌĂŵ ǁŝƚŚ ŵĂŶLJ ƉƌĞƐƟŐŝŽƵƐ ƐƉĞĂŬĞƌƐ ĨƌŽŵ ĂƌŽƵŶĚ ƚŚĞ ǁŽƌůĚ͘ >ŽĐĂů ƌƌĂŶŐĞŵĞŶƚƐ ŚĂŝƌ Featuring prestigious speakers from around the world, including, >ĂƌƌLJ KǀĞƌ ŚĂƐ ƉůĂŶŶĞĚ Ă ŽĨ Ă ǀĂƌŝĞƚLJ ŽĨ ĞdžĐŝƟŶŐ ĂĐƟǀŝƚĞƐ ĨŽƌ ƐƉŽƵƐĞƐ ĂŶĚ ƚŚĞ ĞŶƟƌĞ ĨĂŵŝůLJ͘ Becker, Dr. J. Robert Kelly, Dr. Richard Roblee, Dr. William Guest Speakers:
ƌ͘ ZŝĐŚĂƌĚ ZŽďůĞĞ Ͳ Dr. Gregg Kinzer and Dr. Ricardo Mitrani. KƌƚŚŽĚŽŶƟĐ ZĞƐƚŽƌĂƟǀĞ For more ŽŵŵƵŶŝĐĂƟŽŶ information or to make reservations, go to www.pcsp.org. ƌ͘ tŝůůŝĂŵ ĞĐŬĞƌ Ͳ dŚĞ WĞƌŝŽĚŽŶƚĂů &ŽƵŶĚĂƟŽŶ ƌ͘ :͘ ZŽďĞƌƚ <ĞůůLJ Ͳ www.sdds.org ZĞƐƚŽƌĂƟǀĞ DĂƚĞƌŝĂůƐ
By Garrett Guess, DDS
San Diego County Dental Society
the day occurs when you have a problem that requires utilizing a backup copy to restore your system back to a functional state. Unless you have also migrated your backup copies of data, they will be of little use to the newer system. While most systems can transparently migrate your most recent old formatted data to the newer system format, what about data that is five years old? That five-year old backup may have been created by a software version that is several updates behind the current version. If the current software cannot read the older data format, your backup copies are instantly rendered useless. One of the most important and usually forgotten issues with migration and upgrades is that not only does the current data that is used need to be migrated to the new format so it is readable, but so does every single back up copy of the data that you have that may be rendered unreadable in future software versions. While upgrading software to the most current version has its usual benefits from a speed, stability, and general functional improvements standpoint, it is crucial to remember about the data backups that are essential to maintain, especially in a dental practice. In order to not invalidate your entire library of backups, one must research what impact a new software version has on older data formats which may encompass your entire practice’s data backup, and act accordingly. A little research and planning ahead of time will save a significant surprise when it comes time to restore your system from a backed up copy. In the next issue we will look at migration strategies to ensure the longevity of your current and prior data. Dr. Guess is a Diplomate of the American Board of Endodontics, and maintains a private endodontic practice in the La Jolla/UTC area. He also developed an endodontic practice management software program called EndoTrak. His email is endo@drguess.com Reprinted with permission from San Diego County Dental Society’s Facets. February 2012 | 23
you
the dentist, the employer
The SDDS HR Hotline — Do You use it?
You are a dentist. You’ve been to school, taken your Boards and settled into practice. End of story? Not quite. Employee evaluations, hiring and firing, labor laws and personnel files are an important part of being an employer. Are you up on the changes that happen nearly EVERY January 1st? In this monthly column, we will offer information pertinent to you, the dentist as the employer.
From Mari Bradford (California Employers Association) Staying in compliance with California Labor Laws can be difficult and time consuming. As a member of the Sacramento District Dental Society (SDDS), you have FREE access to the California Employer’s Association (CEA) Human Resource Hotline. Anytime you have an employee related problem, Monday through Friday, from 8:00 a.m. to 5:00 p.m., just pick up the phone and receive the support you need and a fast solution to your human resource problem at NO CHARGE! Do you wonder if anyone calls? Perhaps you are the only one who has questions and you are afraid to ask? Well, don’t be. You are definitely not alone. In 2011, the SDDS HR Hotline, powered by CEA, received over 350 calls from member dentists. What is everyone calling about? Anything and everything — the HR Hotline can assist with a myriad of HR issues and personnel dilemmas. Check out the chart below to
So many times we hear employers say, “I’ve got a wonderful staff, I’ve never had an employee problem and I’ve been in business for over 5 (10, 15) years now.” At CEA we have business owners calling us all year long with horror stories about ex-employees (who used to be your best friend/trusted employee/ team player) who is now looking for an ax to grind. Think you’ve got a good handle on labor laws? Here are some of the questions we answer for dentists everyday Take this short quiz to see how much you know: 1. You are terminating an employee today. How many pieces of documentation are you required to provide the employee with? 2. How would you know if your State/Federal Labor Law poster is up to date?
3. If you never ask employees to take a polygraph (lie detector) test, are there any consequences for not posting a Polygraph Protection Act poster?” 4. Can you require your employees to wear a bra? 5. Can you refuse to hire someone because of their tattoos? 6. What Is Required On A Pay Stub? What are the fines if anything is missing? Answers 1. Documents required when terminating an employee: • A final paycheck which includes all accrued vacation paid out at the final rate of pay. • EDD Pamphlet 2320 entitled “For Your Benefit.” It is a misdemeanor if you do not give this document
2011 SDDS Call subject summary
70
Number of Calls
see what the most popular topics were over the past year.
60 50 40 30 20
24 | The Nugget
er Oth
vey s Sur
p Com
ing
Wo rke rs
Tra in
ts Lea ve Law Dis s cip lin e Is sue s Vac ati on Pos /P ter TO /R eco rds / Fo UI rm Cla s im / LC No tice Dru gs /A lco Ha ho nd l bo oks / Pol Alt icie ern ativ s eW ork We ek Inv est iga tio n
Be
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Issue
Wa ge
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Hir
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10
Sacramento District Dental Society
to an employee when they are discharged, laid off or placed on a leave of absence. • Written notice to employee regarding the change in relationship. • HIPP Notice — Health Insurance Premium Program
"What a wonderful benefit it has been having the HR Hotline (and Mari Bradford) as a resource for HR questions. Mari has recently provided clear and helpful guidance with an HR issue I was facing in my practice. She saved me hours of work and stress by providing sample documents and professional service. Thank you, SDDS, for this wonderful member benefit!"
• Cobra information (only if Health Insurance was provided)
3. Yes a $10,000 civil penalty!! 4. No — you may not require your employees to wear a bra. Requiring your employees to wear a bra would be an invasion of their privacy. You are only allowed to focus on what appearance problems employees must avoid versus requiring employees to fix problems in a particular manner. You may prohibit inappropriate displays, like exposed breasts, but you cannot require an employee to wear a bra. The employee has the right to choose how she covers herself. 5. Yes — If an employee's job involves contact with the public, you may require them to dress in a manner that is consistent with the company image. So, you can restrict most types of clothing, fashions or other items employees wear that do not fit the company image (i.e. inappropriate hairstyles, jewelry, tattoos and other dress and grooming choices). And, you can also refuse to hire an applicant if their attire is inappropriate for your company image, or require them to conform to your dress code if you do eventually hire them. 6. Requirements on paystubs: • Gross wages earned • Total hours worked • Number of piece-rate units earned, • Deductions, • Net wages earned, • Dates of the period for which the employee is paid • Employee’s name • Last four digits of employee’s social security number, or an id number instead of a ss# • Name and address of the employer www.sdds.org
• All applicable hourly rates (this includes hygienists who are hourly employees — even if you pay them a flat daily rate) If your pay stubs are missing any of this information, get ready to open your checkbook. The employee is entitled to the greater of all actual damages (if there was a financial error) or $50 for the initial pay period in which a violation occurs and $100 for each subsequent pay period to a maximum of $4,000 per employee. Do you think that other SDDS members have figured it all out over the years? I think you know the answer to this one — of course not. The chart below shows you the increase in calls over the past five years. 400
Number of Calls
2. To be in compliance with California’s most recent changes, your labor law poster would need to be dated 1/12 and include the most recent changes to FMLA, Worker’s Comp and Whistleblower protections.
— SDDS Member
350
We know how overwhelming California Labor Laws can be and you have a business to run, you don’t want to have to bury your head in the Labor Code of California to look up some obscure law. That is why we are here to partner with you and assist you with all of the personnel challenges you face each day. Dentists call CEA every day to find out the answers to their HR problems, so please do not hesitate to give us a ring. And the best part of all? It's an SDDS member benefit! Now you can spend more of your time on your practice and let CEA handle those employee related issues that cause you grief. Give us a call so we can start making your life easier, today!
Total HR Hotline Calls by year
300 250 200 150 100 50
2007
2008
2009
2010
2011
New laws prohibit discrimination based on genetic information, gender identity or gender expression. New laws also makes it unlawful to interfere with the rights allowed under the California Family Rights Act and the Pregnancy Disability Leave law, and requires employers to continue health coverage under a group health plan for eligible employees who takes pregnancy disability leave. Harassment Or Discrimination In Employment Is Prohibited By Law (DFEH-162) — updated November 2011 http://www.dfeh.ca.gov/res/docs/Publications/DFEH-162.pdf "Notice A" Pregnancy Disability Leave (DFEH-100-20) — updated November 2011 www.dfeh.ca.gov/res/docs/Publications/DFEH-100-20.pdf "Notice B" Family Care And Medical Leave (CFRA Leave) And Pregnancy Disability Leave (for offices with 50+ employees) (DFEH-100-21) — updated November 2011 www.dfeh.ca.gov/res/docs/Publications/DFEH-100-21.pdf
Or order your 2012 Federal & State Employment Law Poster from SDDS!
$24.75 (SDDS Members, + s/h) • Order at: www.sdds.org/sale.htm February 2012 | 25
2004
916.928.1068 www.asimedical.com
Financial Services
Todd Andrews
Shelley Laurel, SVP
since
2002
916.743.5150 www.andrewsconstructioninc.com
Bank of Sacramento
since
2011
916.648.2100 www.bankofsacramento.com
construction
Dental Supplies
Blue Northern Builders
Burkhart Dental
California Employers Association
Marc Davis • Morgan Davis • Lynda Doyle
Andrew Mallett, Branch Manager
916.772.4192 www.bluenorthernbuilders.com
916.784.8200 www.burkhartdental.com
Kim Parker, Executive VP Mari Bradford, HR Hotline Manager
since
2007
Dental Supplies
Crest / Oral B
since
2011 D ENNIS NELSON
CPA, APC PLANNING & CONSULTING ASSOCIATES
Lauren Herman • 209.969.6468 Kevin McKittrick • 916.765.9101
since
www.dentalcare.com
2002
since
2011
Financial Services
2009
Professional Practice transitions
since
2011
916.774.4208 www.muncpas.com
since
2003
since
2004
since
2010
26 | The Nugget
2005
JoAnne Tanner, MBA
since
2011
2009
916.773.3343 www.principal.com
Jim Ryan, Sales Consultant 800.333.9990 www.starrefining.com
since
2011
Garrett Gatewood, President
Jeff Tilford, Owner 916.258.5538 www.tilconbuilders.com
866.722.8663 www.pact-one.com
Staffing Services
Resource Staffing Group
Debbie Kemper
since
2003
916.993.4182 www.resourcestaff.com
Insurance
The Dentists Insurance Company
Charise Salivar
since
2011
Construction
Tilcon Dental Building Specialists
2011
www.joannetanner.com
David Olson 209.366.2486 www.olsonconstructioninc.com
Tekfix Team
since
JoAnne Tanner, MBA • 916.791.2720
Pact-One
Star Group Global Refining
since
916.576.5650 www.firstus.org
Practice Management & consulting
precious metal refining
Technology
2011
Gordon Gerwig, Business Services Manager
since
Principal Financial Group
Becki Bell, Marketing Director
since
First US Community Credit Union
Dan Edwards, President
Lucas Rayburn
877.291.1099 www.tekfixteam.net
Financial Services
Technology
James Ryan
916.452.6200 www.sacmag.com
2010
916.367.4540 www.eaglewestgroup.com
construction
Financial Services
Patterson Dental
Magazine
2002
www.idssacramento.com
Dental Supplies
800.736.4688 www.pattersondental.com
since
Olson Construction, Inc.
Sacramento Magazine
since
916.985.9559 • www.fmacentral.com
Jim Alfheim 559.367.1392 Tony Vigil 916.807.0590
John Urrutia, CPA, Partner Chris Mann, CPA, Partner
DENTAL
916.988.8583 www.cpa4dentists.net
916.626.3002 www.henryschein.com
2009
PATTERSON
Chris Nunn
Eagle West Group, Inc.
Dental Supplies
Financial Services
2010
Dennis Nelson, CPA
IDS Sacramento (formerly RelyAid)
Mann, Urrutia, Nelson, CPAs
since
Financial Services
Dennis Nelson, CPA, APC
Henry Schein Dental
since
800.399.5331 www.employers.org
Financial Services
Ted Darrow, Client Relations & Marketing
since
Dental Supplies
2005
2004
Financial Management Associates, Inc.
Craig Fechter, CPA 916.333.5370 www.fechtercpa.com
since
Financial Services
Fechter & Company
since
Human Resources
916.554.4919 www.cda.org
Financial Services
Union Bank
Philip Kong
since
2010
916.533.6882 www.unionbank.com
Sacramento District Dental Society
Vendor Member B
Geary Guy, VP Steve Shupe, VP
since
construction
Andrews Construction, Inc.
Analgesic Services
Vendor Member A
Medical Gases
Interior Design
Transition Broker
Legal Services
Jeanne Maloney, V.P. Healthcare
Tim Giroux, DDS, President John Noble, MBA
Jason Wood, Esq.
Western Contract
since
2011
916.213.1742 www.westerncontract.com
Wood & Delgado
Western Practice Sales
800.641.4179 www.westernpracticesales.com
since
2007
This could be you! To find out more about the Vendor Membership program, visit: www.sdds.org/vendor_member.htm
we love
our SDDS Vendor Members!
since
2010
1.800.499.1474 • 949.553.1474 www.dentalattorneys.com
Please note that Straine Consulting has elected not to renew their Vendor Membership at this time. Please remove them from your directory. We appreciate their past support and hope that they will return soon.
vendor member spotlights: Professional Practice transitions
Mann, Urrutia & Nelson, CPAs offers a wide variety of financial services to fit your needs.
Henry Schein Dental is the one-stop resource for “Everything Dental” in the dental community.
Products & Services • Audit and Review Services • Accounting Services • Business Valuation Services • Litigation Support & Investigative Services • Recruiting Services • Executive Coaching and Counseling • Tax Consulting & Compliance Services • Temporary Personnel Services (Governments, Nonprofit) • Temporary Personnel Services (For profit) • Recruiting Services: • Executive Coaching and Counseling
Products & Services Dental Merchandise and Supplies, Dental Equipment, CADCAM, Dexis, Dentrix, Practice Management Software, Professional Practice Transitions, Inc. Benefits, Services, Special Pricing &/or Discounts Extended to SDDS Members Ask about our unique “Privileges” purchasing programs.
Henry Schein Dental
(916) 626-3002 • (800) 645-6594 • www.henryschein.com
John Urrutia, CPA — Partner
jru@muncpas.com • (916) 724-3980 • www.muncpas.com
Vendor Members — their support keeps your dues low! Vendor Members support Sacramento District Dental Society through advertising, special discounts to members, table clinics and exhibitor space at SDDS events. SDDS members are encouraged to support our Vendor Members as OFTEN AS POSSIBLE when looking for products and services. For more information on the Vendor Membership Program, visit www.sdds.org/vendor_member.htm www.sdds.org
February 2012 | 27
We’re blowing your horn! Congratulations to... Drs. Maryam Saleh and Ashkan Alizadeh, on the birth of Leila Alizadeh on December 31, 2011. Leila was 7 lb. 8 oz and 19.5 inches at her 12:40pm birth. (photo #1 at right)
Have some news you’d like to share with the Society? Please send your information (via email, fax or mail) to SDDS for publication in the Nugget!
1
Dr. Richard Jackson, who is currently in Argentina, climbing Aconcagua, which is just short of 23,000 feet high! Dr. Jackson has trained for the trek since summer, climbing multiple peaks in Tahoe. He says Aconcagua is much harder than anything he encountered in training there, in Nepal or Kilimanjaro, where he has also hiked.
2
Drs. Philip Quinley, David Feder, Chris Cantrell, Rae Ann Whitten and Sahil Sethi, of Sutter Terrace Dental Group, who received four of the five certifications (energy, pollution, solid waste and green building) to qualify as a sustainable business with the Sacramento Sustainable Business Program. For more information on this program and ways to improve the operation of your practice and its impact on the environment, visit sacberc.org/Web/ programs/ssbp/. (photo #2 at right)
3
Kitty O'Neal, who served as a wonderful emcee for the Smile Sacramento Gala. In appreciation, she was given a quilt, hand made by Dr. Nancy Archibald. (photo #3 at right)
link of the month Give Local Now! Find organizations (including SDDS' Foundation) in need of donations and keep it local!
http://givelocalnow.org
Best Practices on Dental Amalgam Waste: We know that mercury-containing wastes can threaten our environment. Washed down the drain, or otherwise improperly disposed of, mercury can find its way into Sacramento waterways and the environment. As health care professionals, we play a part in keeping our patients healthy. We also need to show the public that we are good environmental stewards. SDDS is working closely with the Sacramento Regional County Sanitation District to help ensure the dental community knows how they can help. Please post the poster (inserted in this issue) in your office to remind you of these best practices! K E E P D RR eAc yIc Nl e SD eAn tMa l AAmLa lGg aAmM F R E E
Whether your practice is expanding, relocating or downsizing, I have the expertise to locate ideal properties based on your criteria and investment goals. My clients benefit from my 30 years of real estate experience, built upon several years as a Surgical Scrub Nurse & Dental Tech in the U.S. Navy. I make it my business to have in-depth knowledge of the local market and regional trends affecting the healthcare sector. I understand the specific real estate needs of medical and dental providers which enables me to deliver unsurpassed healthcare real estate leasing, sales and development services.
28 | The Nugget
Gordon Stevenson
Mercury-containing wastes can threaten our environment. Washed down the drain or otherwise improperly disposed of, mercury can find its way into Sacramento waterways and the environment. The Sacramento Regional County Sanitation District (SRCSD) is working to reduce mercury discharges to the Sacramento River, and the dental community can help.
Senior Vice President Real Estate Healthcare Specialist TRI Commercial 2250 Douglas Blvd., Suite 200 Roseville, CA 95661 916.677.8150 gstevenson@tricommercial.com
Best Management Practices t Do use precapsulated alloys in a variety of sizes t Do store mercurycontaining wastes in airtight containers t Do collect all amalgam wastes and recycle them as universal wastes t Do keep waste streams segregated to optimize recycling and disposal options t Do use chair-side traps and vacuum pump filters and recycle them properly t Do install an amalgam separator that complies with ISO 11143 and maintain it properly
t Do train staff on proper handling and disposal of mercury-containing waste t Don’t rinse traps and screens in the sink t Don’t flush amalgam waste down the drain or toilet t Don’t put mercurycontaining waste in medical waste containers (red bags) t Don’t place other materials in your mercury-containing waste containers t Don’t use bleach or chlorine-containing line cleaners
More Information SRCSD, in cooperation with the Business Environmental Resource Center (BERC), has compiled a list of companies that will accept amalgam waste from Sacramento area dentists. Contact BERC at (916) 874-2100 or visit www.sacberc.org to obtain more information.
To learn more, call SRCSD at (916) 875-6470.
Helping Those That Help Others 30 Years of Real Estate Experience
Sacramento District Dental Society
Volunteer Opportunities
Pl an ahea d!
Smiles for Kids Smiles for Big Kids DATE: February 4, 2012 Volunteers needed: Doctors to “host” an SFK site at their office on SFK day, doctors and staff to work on SFK day, doctors to “adopt” patients for follow-up care.
Volunteers needed: Dentists willing to “adopt” patients for immediate/emergency needs in their office. To volunteer, Contact: SDDS office (916.446.1227 • sdds@sdds.com)
Contact info: SDDS office (916.446.1227 • smilesforkids@sdds.org)
Hiram Johnson H.S. RAM Volunteers needed: Dentists and dental hygienists to volunteer one morning a month or every other month to treat Hiram Johnson High School students. Contact info: Dr. Wai Chan (916.267.4816 • wmchan@frontiernet.net)
(Remote Area Medical)
DATES: March 30–April 2, 2012 Volunteers needed: Dentists, dental hygienists and dental students to help provide free dental care. To volunteer, contact: RAM (www.ram-ca.org/Volunteers/VolunteerRegistration.aspx) This event is sponsored by California Association of Oral & Maxillofacial Surgeons.
for Concerned CCMP (Coalition Medical Professionals)
Missions of Mercy (CDA Cares)
Volunteers needed: General dentists, specialists, assistants and hygienists.
DATES: May 18–19 (Modesto), Aug 23–27 (Cal Expo, Sacramento)
Also Needed: Dental labs and supply companies to partner with; home hygiene supplies Contact info: Ed Gilbert (916.925.9379 • ccmp.pa@juno.com)
Volunteers needed: Dentists, dental hygienists, assistants, students, lab technicians, specialists including oral surgeons (+/- 100 dentist/day needed). To volunteer, contact: CDA Cares (link to volunteer form available at www.sdds.org/Volunteer.htm) This event is sponsored by CDA and CDA Foundation, in partnership with Missions of Mercy.
The Gathering Inn
Willow Dental Clinic
Volunteers needed: Dentists, dental assistants, hygienists and lab participants for onsite clinic expansion.
Volunteers needed: Dentists and hygienists (equipment not needed to volunteer)
Contact info: Ann Peck (916.296.4057 • annpeck49@aol.com) Volunteer Coordinator
Equipment needed: Mobile equipment to loan or donate – currently limited to using the mobile equipment and instruments brought in by Dr. Alex Tomaich and Dr. Dagon Jones To volunteer, contact: Michael Robins (530.864.8843 • marobbins@ucdavis.edu) volunteering or donations
www.sdds.org
February 2012 | 29
LEASING
Advertiser Index Burkhart Dental Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Henry Schein Dental . . . . . . . . . . . . . . . . . . . . . . . 26, 27, 33 IDS Sacramento (formerly RelyAid) . . . . . . . . . . . . . . . . . . . 26 Patterson Dental Supply, Inc. . . . . . . . . . . . . . . . . . . . . . . . 26 Procter & Gamble Distributing Co. . . . . . . . . . . . . . . . . . . 26
I N T E G R AT I O N
Dental Supplies, equipment, Repair
Human Resources
Medical Gas Services
SECURITY
Wood & Delgado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Analgesic Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Practice Sales, Lease, Management and/or Consulting Henry Schein Dental . . . . . . . . . . . . . . . . . . . . . . . 26, 27, 33 JoAnne Tanner, MBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 TRI Commercial Real Estate . . . . . . . . . . . . . . . . . . . . . . . 28 Western Practice Sales . . . . . . . . . . . . . . . . . . . . . . . . . 10, 27
Publications Sacramento Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
technology and with HITECH/ HIPPA regulations to create secure, are here to help you, too. Just give us a call and ask one of our experts about how our chartless and
I N S TA L L AT I O N
paperless services can help you reach the next level.
NETWORKING
Andrews Construction . . . . . . . . . . . . . . . . . . . . . . . . . 14, 26 Blue Northern Builders, Inc. . . . . . . . . . . . . . . . . . . . . 16, 26 Henry Schein Dental . . . . . . . . . . . . . . . . . . . . . . . 26, 27, 33 Olson Construction, Inc. . . . . . . . . . . . . . . . . . . . . . . . 13, 26 Tilcon Builders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26, 33 Western Contract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
clients, integrating state-of-the-art
SUPPORT
Office Design & Construction
technology experts at Pact-One
paperless, profitable practices. We
California Employers Association (CEA) . . . . . . . . . . . . . . . . 26
Legal services
It’s easier than you think! The dental have worked with thousands of
H A R D WA R E
Bank of Sacramento . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Dennis Nelson, CPA . . . . . . . . . . . . . . . . . . . . . . . . . . 26, 33 Eagle West Group, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Fechter & Company, CPAs . . . . . . . . . . . . . . . . . . . . . . 7, 26 Financial Management Associates, Inc. . . . . . . . . . . . . . . . 26 First U.S. Community Credit Union . . . . . . . . . . . . . . . . 26 Mann, Urrutia & Nelson, CPAs . . . . . . . . . . . . . . . . 14, 26 Principal Financial Group . . . . . . . . . . . . . . . . . . . . . . . . 26 TDIC & TDIC Insurance Services . . . . . . . . . . . . . . . . 15, 26 Union Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27, 32
S O F T WA R E
Financial & Insurance Services
TIME TO GO PAPERLESS? ISN ’ T IT
Resource Staffing Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Technology Pact-One . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26, 30 Tekfix Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
WEB SERVICES
Staffing services
Absolute Secured Shredding, Inc. . . . . . . . . . . . . . . . . . . . . . 20 Star Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16, 26
30 | The Nugget
CONSULTING
Waste management services
PACT- ONE. COM
|
866-722-8663
Sacramento District Dental Society
Welcome to SDDS’s new members, transfers and applicants.
New Members Christian Hoybjerg, DDS Orthodontist 8689 Folsom Blvd Sacramento, CA 95826 (916) 384-7171 Dr. Christian Hoybjerg graduated from Loma Linda University in 2007 with his DDS and later completed his specialty certification for orthodontics there in 2009. He is currently in the process of relocating from Texas and is planning to practice in Sacramento.
February 2012
New Applicants: Arben Celaj, DDS Nidhi Jain, DMD
New Transfer Member: Important Numbers: SDDS (doctor’s line) . . . . . . . (916) 446-1227 ADA . . . . . . . . . . . . . . . . . . . (800) 621-8099 CDA . . . . . . . . . . . . . . . . . . . (800) 736-8702 CDA Contact Center . . (866) CDA-MEMBER (866-232-6362) CDA Practice Resource Ctr . . cdacompass.com
Kimberly Louie, DDS Transferred from San Francisco Dental Society General Practitioner Pending Office Address Dr. Kimberly Louie graduated from UOP Arthur A. Dugoni School of Dentistry in 2011 with her DDS. She is currently seeking employment in the greater Sacramento area and lives in Sacramento. Fun Fact! Dr. Louie used to collect rocks and beetles when she was younger, her favorite movie is A League of Their Own and she used to take hula dance lessons at Brick Oven Pizza.
TDIC Insurance Solutions . . . (800) 733-0633 Denti-Cal Referral . . . . . . . . . (800) 322-6384 Central Valley Well Being Committee . . . . . (559) 359-5631
Keep us updated! Moving? Opening another office? Offering new services? Share your information with the Society! We can only refer you if we know where you are; and we rely on having your current information on file to keep you informed of valuable member events! Give us a call at (916) 446-1227. The more accurate information we have, the better we can serve you!
www.sdds.org
2011 membership Report New Members:
Members Lost:
New members: 34 New Dual members: 1 New affiliate members: 0 New student members: 10 New Provisional Members: 2 New Transfers: 30
Transferred out: 13 Dropped for non-payment: 27 Reinstated: 10 • Net: 17 Deceased: 11 Applications Withdrawn: 0 Resigned Membership: 17 Student to Active: 1 Dropped (Other Reasons): 2
total New members: 72
total Lost: 71
Total members as of 12/31/11: 1,546
CLIP OUT this handy NEW MEMBER UPDATE and insert it into your DIRECTORY under the “NEW MEMBERS” tab.
total membership (as of 1/19/12): 1,592 total active members: 1,324 total retired members: 201 total Dual members: 2 total affiliate members: 11
total student/ provisional members: 9 total current applicants: 2 total dhp members: 43
total new members for 2012: 2 February 2012 | 31
Save the Date! Annual Golf Tournament to benefit Sacramento District Dental Society's Foundation
May 11, 2012 Turkey Creek Golf Club (Lincoln, CA) 8:00am Shotgun Contests! Drinks on the course! Raffle prizes! Golf souvenirs! All SDDS members and their guests are invited! Hope to see you there!
Friday May 11, 2012
Switch to a stronger banking relationship.
Personalized attention. Customized banking services. And the strength of a solid financial partner. When it comes to managing your money, switch to the bank that’s been a part of Sacramento and the California landscape for well over a century. In fact, Union Bank has been helping Californians succeed for nearly 150 years. We’re deeply invested in the local communities we serve. And with our proven history of sound financial policies, we’re ready to put our strength to work for you. Isn’t it time you switched to a bank that puts your best interests first? Business Banking Group – 700 L Street, Suite 300, Sacramento, CA 95814, Philip Kong, VP & Business Development Officer, 916- 533-6882 Country Club Branch – 2650 Watt Avenue, Sacramento, CA 95821, Jane Perez, Branch Manager, 916-482-3600
unionbank.com ©2012 Union Bank, N.A.
32 | The Nugget
Sacramento District Dental Society
www.sdds.org
February 2012 | 33
Event Highlights
General Membership Meeting • January 10, 2012
2
1
4 3
5 6 9 7
8
1. Drs. Beverly Kodama, Warren McWilliams and Matthew Lau (new member!), with Judy Marconi Dye • 2. Dr. Friz Diaz, Kim and Dr. Glen Warganich-Stiles, Dr. Dean Ahmad • 3. Dr. Christopher Cantrell's office staff • 4. Dr. Kimberly Louie (new member!) • 5. The MidWinter "King Cake" baby — two lucky winners received complimentary MidWinter registration • 6. SDDS MidWinter Convention: February 9–10, 2012 • 7. Maddie Larot is one of the big winners! • 8. Drs. Richard Silva and Dave Ralston • 9. Dr. Victor Hawkins leads his first General Meeting as SDDS President 34 | The Nugget
Sacramento District Dental Society
sacramento dental complex has two small suites available. One suite is equipped for immediate use. Second suite can be modified with generous tenant improvements. Located in Midtown area. Please call for details. (916) 448-5702. 10-11 suite for lease — in Midtown Sacramento at 30th & P. Ideal for perio, endo or oral surgery. Improvements + allowance for modification. Signage, high visibility, on-site parking and freeway access. In the midst of Sutter’s medical campus expansion. (916) 821-9866. Lic. 01227233. 12-11 fully-equipped 5 operatory dental office, — 2150 sf, conveniently located in a desirable East Sac location on the corner of J Street and 39th. Attractive traditional decor, efficient floorplan for patient flow. For equipment questions, please call Dr. Phillips (916) 452-7874; for lease questions, please call building owner Dr. Frink (916) 452-3681. 11-11 Office Suite for Lease — in quiet North Natomas neighborhood. Gorgeous, move-in ready suite originally built for ortho, but will work for pedo as well. 1600+ square feet. Open bay layout with space for 4–5 chairs. Signage visible from I-5. Plenty of on-site parking. Contact Dave Herrera (916) 821-9866 or Chris Chan (916) 285-9678. 12-11 dental office. 1355 Florin medical-dental building. 850 sf, 3 operatories, $1,200 monthly. Includes all utilities and janitor. Ample parking. (916) 730-4494. 06/07-11 dental specialist in el dorado hills, ca with 1400 sq ft office is seeking other dental specialist to share space. Ideal for endo or perio. Contact Business Manager at (916) 757-4858. 02-12 Midtown — newly built dental office. Share existing 5 operatory suite or build to suit separate 1000 sq ft suite, up to 50% ownership in 3,300 sq ft building available. Contact Dr. Garry Barone at (916) 443-1905. 02-12
did you know?
Locum Tenens — I am an experienced dentist, UOP graduate and I will temporarily maintain and grow your practice if you are ill / maternity leave or on extended vacation. (530) 644-3438. 02-12 experienced board eligible endodontist seeks space-sharing arrangement in Auburn and/or Grass Valley. 02-C1
Greater sacramento area multi-specialty dental group seeks part-time associate pediatric dentist and oral surgeon. Unique office offers excellent opportunity for motivated, highly skilled team player. Please fax resume to (916) 817-4376. 02-12
Have an upcoming presentation? The SDDS LCD projector is available for rent!
Three days — $100 Members only please Call SDDS at (916) 446-1227 for more information or to place a reservation.
dentists serving dentists — Western Practice Sales invites you to visit our website, westernpracticesales. com to view all of our practices for sale and to see why we are the broker of choice throughout Northern California. (800) 641-4179. 03-09 Practice for sale in the Sacramento area. General practice dental office with a 40 plus year history of goodwill in the Sacramento, CA area looking to find a wonderful, kind practitioner to purchase practice. The office is conveniently located in a highly visible, easily accessible, professional building with close proximity to an upscale retail mall. The office occupies approximately 1,200 sq. feet and consists of 4 beautifully equipped ops (+ 1 additional plumbed), a reception area, a staff lounge, a lab and a restroom. The practice generates approximately 12-15 new patients per month. The doctor will work back in the practice or mentor (if desired) to help the new doctor with a successful transition. This is only at the request of the purchasing dentist. The practice is located in a great community in which to live and practice dentistry. Please send your CV to: sacramentodmd@gmail.com. 02-12
You can now sign up and charge online for all SDDS courses! Get started at: www.sdds.org/membersmeetingsforums.com
SDDS member dentists can place classified ads for free! www.sdds.org
dental consultant / full time: Delta Dental of California seeks a California licensed dentist to recruit dentists and increase utilization for the Denti-Cal program. Position requires extensive travel but is based in Sacramento. Ten years of clinical experience is desired. Excellent benefits. Call Jeanine Denison at (916) 861-2459. 11-11
look for this button!
Sign up
& charge online
Selling your practice? Need an associate? Have office space to lease? Place a classified ad in the Nugget and see the results! SDDS member dentists get one complimentary, professionally related classified ad per year (30 word maximum; additional words are billed at $.50 per word). Rates for non-members are $45 for the first 30 words and $.60 per word after that. Add color to your ad for just $10! For more information on placing a classified ad, please call the SDDS office (916) 446-1227. Deadlines are the first of the month before the issue in which you’d like to run. February 2012 | 35
PRSRT STD
915 28th Street Sacramento, CA 95816 916.446.1211 www.sdds.org
US POSTAGE PAID PERMIT NO. 557 SACRAMENTO, CA
Address service requested
sdds calendar of events
February
4 9 9–10
Smiles for Kids Day Peer Review Committee 6:30pm 32nd Annual MidWinter Convention MidWinter Mardi Gras Sacramento Convention Center 13 Leadership Development Committee 6:00pm / SDDS Office 20 President's Day SDDS office closed 24 Executive Committee Meeting 7:00am / Del Paso Country Club
For more calendar info, visit
www.sdds.org
March
6 General Membership Meeting Endodontic Diagnosis: Understanding Pulpal Pain Ralan Wong, DDS Spouse Night Sacramento Hilton — Arden West 2200 Harvard Street, Sacramento 6:00pm Social 7:00pm Dinner & Program 7 Golf Committee 6:00pm / SDDS Office 8 Peer Review Committee 6:30pm 9–10 CDA Board of Trustees CDA Office 13 Board of Directors Meeting 6:00pm / SDDS Office 14 SDDF Broadway Series Mamma Mia! 8:00pm / Sac Community Center
Mardi Gras Midwinter
earn
2
ce units! 6pm: Social & Table Clinics 7pm: Dinner & Program Sacramento Hilton, Arden West (2200 Harvard Street, Sac)
March 6, 2012:
Endodontic Diagnosis: Understanding Pulpal Pain
You asked for this! Nugget Survey 2009
16
Foundation Board Meeting 9:00am / SDDS Office Continuing Education Adult Conscious Sedation Recertification Course Anthony Feck, DMD Hyatt Regency Sacramento 1209 L Street, Sacramento 8:30am–4:30pm 20 CE Committee 6:00pm / SDDS Office 21 Amalgam Advisory Committee 7:00am / SDDS Office Membership Committee 6:00pm / SDDS Office 22 Member Forum Retirement Roundtable: It's Never Too Early, but When is it Too Late? Speakers: Panel of experts in their field Sacramento Hilton — Arden West 2200 Harvard Street, Sacramento 6:30pm–9:00pm
February 9 & 10, 2012
Sacramento Convention Center (1400 J St, Sacramento)
Presented by: Ralen Wong, DDS, MS
• Review of pulp biology and the dynamics of pulpal blood flow and stimulation of pain fibers • Thorough evaluation of all endodontics tests to determine the origin of pain and how its correlation of the subjective signs present themselves Learning Objectives: • Understand the relationship of perceived dental pain and its correlation to pulpal pathosis • Understand the progression of a normal vital pulp and its deterioration to pulp necrosis and ultimately a Phoenix abscess
March General Membership Meeting: Spouse Night
Special program for spouses! Lunchtime facial rejuvenation — Botox®, dermal fillers, non-abrasive lasers and more! Louis Gallia, MD, DMD