Customer Retention
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Why Customer Retention? In order to find out, you need to understand …. ● What is Customer Retention? ● What are the benefits of Customer Retention? ● What are the Customer Retention Strategies?
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What is Customer Retention (CR)? Customer Retention means: “To engage existing customers.� It is the process of maintaining existing customers to continue buying products or services from a business.
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The benefits of Customer Retention are Loyal Customers boost more sales
Engaged customers provide real feedback Create positive relationships between customers and a company
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Cheaper than acquiring new customers Engaged customers are more profitable
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More customers will explore your product
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Why Customer Retention?
Is it really important for your business?
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Well yes, Customer Retention is important!
Want to know why?
Customer Retention brings more success and helps grow your business! cloud.analogy
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Strategies to increase Customer Retention Surveys and Questionnaire s
Be loyal to your customers
Regular feedbacks
Reward your loyal customers
TECHNIQUE S Track the Customer Journey
Set your sales and marketing goals
Communicat e well with your customers
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Understand your customers’ problems
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Conclusion
Growth is GOOD… But Retention is FOREVER KNOW YOUR CUSTOMERS AND FIND OUT WHAT THEY WANT AND NEED…...
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+1(415)830-3899
THANK YOU
cloud.analogy
info@cloudanalogy.com
+1(415)830-3899