Locked out of Sage 50/200? – Here Are the Best Methods to Fix It!
You haven’t had your morning coffee, you’re signing into sage and you have entered your password incorrectly 3 times… You’re locked out of Sage 50. Then you’re faced with this dreaded error message:
What You Need to Know… The most common way of finding your self-locked out of Sage, accept as true with it or not, is entering your password incorrectly 3 times. Let’s face it, we have such a lot of passwords, therefore, it's miles effortlessly done. Another situation where you may find yourself locked out of Sage, is when you are greeted with an errors message that says you're logged in elsewhere. However, you already know that you’re not. No count number how regularly you get locked out of Sage, it is very frustrating!
How to Fix Being Locked Out: Solving the issue is relatively easy, you will, however, require one of two things:
a. Access to System Administration: 1. If you do have device admin permissions, you will need to check in to System Admin. 2. You’re then greeted with the subsequent window:
3. In the left column, choose Users. This then brings up a list of all users with get entry to Sage. 4. Next, you will want to locate your name from the list, absolutely Right-click on your name and pick Unlock User. 5. Once that is done, you are properly to go! Log again in as you please.
If you need to change your password, you also do this in System Admin > Users > Right-click on your name > Reset Password
b. Contact your IT Support: 1. If you do not have System Administration permissions, you would want to touch your Sage 50 technical support team at +1-800-961-4623. 2. Explain which you are locked out of Sage and that you require to be unlocked. 3. If you also need to change your password upon being unlocked, ask them about that as well. With those methods covered, let’s take a look at the…
‘Logged Elsewhere’ Error Message: This error message typically appears after having previously logged into Sage at another workstation without logging off successfully. To rectify this lockout scenario, you will need to: 1. Head to System Admin > pick out Active Users from the list at the left. 2. You’re then presented with a list of energetic customers and underneath the column headed Computer Name, you may discover the computers that you’re logged into. 3. From here you may want to contact your IT and ask that they log you off that unique computer. 4. Following on from this, strive signing lower back into sage and you need to find which you now have access.
Conclusion: So, hopefully, the next time you find yourself locked out of sage you may be able to rectify the problem or at least understand the solution that will be carried out by your Sage 50 technical support team. You can also connect through Sage 50 live chat support with our Support team at any hour of the day 24x7. Visit our website accountingadvice.co for the complete detail about Sage 50 software and its variant.