Online or Offline - Which Mode is Better for Transactions in Motorbike Insurance According to the law, every bike owner in India must have at least basic insurance to cover their two-wheeler. Now, purchasing a policy for your ride can sometimes be confusing with so many options available. With digital advancements and the introduction to online procedures, there are many more competitors in the market. At the same time, traditional methods of buying insurance through agents still prevail. So, should you go for motorbike insurance online or drop in at a provider’s office? Here’s a comparison between the two methods using various parameters to help you make a choice of which transaction method suits you the best.
Cost Purchasing an insurance policy online is often cheaper as compared to buying a policy offline. The reason behind this is that buying motorbike insurance online
helps you avoid paying an agent commission or brokerage fee. Insurance companies also attract customers with online discounts, festival offers, and freebies. In the case of buying a two-wheeler insurance policy offline, you too may be able to enjoy a concession if you request the agent to give you one. It is a good practice to compare all the price ranges before choosing the method that proves cost-effective. Procedure The procedure involved in buying two wheeler insurance online is much simpler and faster due to websites that are highly intuitive. At the same time, an offline procedure offers you the major advantage of talking to a real person having an indepth knowledge of their product. Therefore, online is great if you have prior knowledge of insurance buying but if you are a first-timer, you might want to go with an offline procedure where the agent helps you fill the form so you do not make any mistakes. Claim settlement The claim settlement procedure online is easy for someone who has made claims before and knows their way around. But if you are filing a claim for the first time, you may need help. In situations like these, we recommend that you connect with your agent or a customer service representative from the insurance company who will guide you through the process. So, decide the method that suits you the most based on your convenience and knowledge. Control In an offline scenario, you purchase an insurance policy with the help of an agent or an executive. If you are new to the procedure, you might need help selecting add-ons and features; however, you may end up buying only what you are advised to. Buying motorbike insurance online is a good choice for people who seek greater control. If you are aware of what add-ons or additional coverage you require, you
will be able to decide without any help. So, in this case, the control lies in your hand whereas, in the offline procedure, it is in the agent’s hands. Depending on your expertise, you can decide the best method of purchasing a motorbike insurance policy.
Thus, if you plan to purchase motorbike insurance, keep the above factors in mind before selecting the medium. Each has its pros and cons. Before you make a decision, be sure to read all the terms and conditions carefully. All the best!