problem statement - very difficult to be updated all the time about what’s happening in each stores. - unable to communicate with all the agents at the same time and as well take feedbacks from them. - very frustrating long process to collect the data of sales and promotional activities in each stores and activity status of every agents.
needs to be able to - Access to all the stores by location and area-wise. - Get activity status and details of any agent by just his/her name. - Able to communicate with every agents at any point of time and also spreading a message should also be easy. - Track any agents availability and his/her work progress. - Able to distribute the responsibility of any store from one agent to another in case of his/her unavailability. - Able to see whether all field agents are visiting their stores actively.
Mobile Application for Windows OS | Register/ Sign In Mobile Number OTP | Message sent on the given/registered number | --------------------------------------------------------------| | Type OTP Type OTP Click Register Click Sign In ---------------------------------------------------------------------| Landing Page/ Home | -----------------------------------------------------------------------------------------------------------| | | | Home Store Field Activities Keep in Track | | | |
information architecture
Location Current Location - Auto, List of places) Availability of Stores Availability of Sales Agents Availability of Field Agents Status of Sales Status of Promotional Activities (Click to see full details and use of filter to categorize by availability wise)
Locate any particular List of names Sales agents agent by his/her name of all the stores Field Agents (Use of filter to categorize (with name of his/her sales agent) (Use of filter to track the path of agent on current date) by open and closed stores) Profile Photo Full Name No. of stores under him/her Contact Number (Click on no. to call directly) step 1 (Use of filter to categorize by availability of agents)
information architecture
-----------------------------------------------------------------------------------------------------------| | | | Home Store Field Activities Keep in Track | | | |
Location
Sales agents/ Locate any particular List of names Field Agents (with name agent by his/her name of all the stores of his/her sales agent) (Use of filter to track the path | of agent on current date) Railway Staion Status: Open/ Closed Profile Photo Percentage of Sales Full Name Percentage of Promotions Status: Present/ Absent No. of completed stores for the day/ No. of stores under him/her No. of stores under him/her Contact Number (Click on no. to call directly) Contact Number more (Click on calling icon to call directly) Status : Present / Absent Store: Names of store - currently working on Work Progress- Completed, Not yet started, In process, Incomplete Percentage of Sales Percentage of Promotions locate me (map)
step 2
design development segoe font family used (as followed by the guidelines for Windows phone as well it makes the layout very clean and clear. orange color is used. Psychological understanding behind using the orange color: Orange, a blende of red and yellow, naturally lends itself to food as another appetizing color.
orange FA6800 250,104,0
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-Single time Register process, or sign in process using OTP to reduce the steps and to be secure. -Term Register and Sign In to make more clear, even with the help of line : “Type OTP sent on your given mobile number” and “ Type OTP sent on your registered mobile number”.
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: +91-8390208221
: +91-8390208221
: +91-8390208221
Agent
Messages: All the mesages sent by any agents as well as message can be sent to any agent individually or all together also for spreading any particular message to everyone there.
Notifications: All the updates and information of activities happening in the sotre or with or by the agents can be seen here.
- Four sections in the homepage only placed hierarchically by giving the proper priorities to each other options with the help of interface layout accordingly and user centered interactions by also following the default guidelines for the Windows OS.
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Current location will be seen as default automatically. But, you can change it by listpicker box.
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Clicking on any of these points leads to their details instantly. Also, you can manage that section too.
Give stars Swipe or change store or task with other agents. Give this store or task to other agents.
Recognition rather than recall and error prevention points can be taken care of from the Jakob Nielsen’s Heuristics.
: +91-8390208221
: +91-8390208221
: +91-8390208221
From the overflow dots option you can access to few personalised commands such as: Settings1. Raise the target with mentioning any bonus if apply, 2. Give stars (as rewards to any agent to increase motivations and competitions amongst all the agents.) 3 Rearrange the responsibility given to particular agent. 4. Rearrange the responsibility given to all agents.
From
Edit ProfileProfile Photo Full Name Contact Number
Swipe
To
Change
Log Out
In case one of the sales agent is sick/vacation their stores can be temporarily assigned to other sales agent or even the stores can be switched between two agents or even multi swipinging and changing can be done with the help of filters.
THANKING YOU Sincerely, Saket Raushan