Client
“Quality control and great customer service are key components of the Sony experience, both with our products and the way we communicate with customers. Working with SaleCycle, we put together a highly effective basket abandonment email programme to communicate to customers who leave the checkout process without purchasing; effectively our hottest prospects. I would recommend SaleCycle to anyone looking to implement a cart recovery programme – it’s a great solution.”
Jayne Knobbs, eCommerce Marketing Manager
“At Monsoon we recognize the challenge of abandoned baskets and the opportunity to target these people - our hottest prospects. By working with SaleCycle and sending timely, well designed emails we've increased our annual sales online by over 4% with an average order value 30% higher than our direct website sales. A great partnership.�
Bilal Adham, Online Acquisition Manager
“Contacting customers who abandon their booking online has not only improved our bottom line, but has improved the customer experience too. I wouldn’t hesitate to recommend SaleCycle to any hotel looking to improve online booking performance, both nationally and across the globe.�
Samantha Loh, Global, E-Commerce Director
“SaleCycle offered us the ideal marketing tool; providing us with the opportunity to reach customers who abandon their basket driving them to come back. Implementing the recovery responses on our websites has increased our revenues and given us valuable insight into our customer's behaviour. To be recommended...”
Guillaume Brocart, TM Lewin Country Manager
“At Paul Smith we’ve always believed in great customer experiences. Working with SaleCycle to develop a 2nd Cycle to our basket abandonment campaign, we send our customers recommendations of products that we believe will be relevant to them – helping them to find the purchase right for them. A great partnership.”
Helen Harris, Assistant Digital & CRM Manager
“Your vacation experience begins when you first start looking for that perfect getaway and at Travel Holdings we’re passionate about getting that right. Working with SaleCycle we send beautiful, relevant emails to our customers when they abandon a booking helping them back online to find the right trip for them. The results have been great with 52% of customers opening the emails and increasing our bottom line online sales by over 4%.”
Dan Ben-Zikry, eCommerce Director
“Customers are fiercely loyal to our brand, and ensuring a great customer experience is vital to us. Working with SaleCycle we send beautiful, elegantly branded emails to our customers when they abandon a basket – increasing our sales and improving the customer experience.
SaleCycle are also always very helpful with any questions we have and very easy to work with. A great partnership."
Hayley Bashford, Email Marketing Co-ordinator
“Contacting customers who abandon their booking online has not only improved our bottom line, but has improved our customer experience too. Response to the emails has been fantastic with an average open rate of over 55% and 37% of clickers going on to complete their booking. I would recommend SaleCycle to any hotel group looking to optimise booking performance and occupancy rates�
Alan Garland, E-Marketing Manager
“At Filson we are passionate about great design and great customer service – and our email marketing is no different. Working with SaleCycle, the design of our basket abandonment email brings together the style our customers love about our brand – while also providing a relevant message to help them back to our website. A great partnership.”
Harold Egler, VP of Marketing
“At FCP we recognise the challenge of abandoned baskets and the opportunity to target these people - our hottest prospects. By working with SaleCycle and sending timely, well designed emails we've increased our annual sales online by over 4% with an average order value 30% higher than our direct website sales. A great partnership."
Scott Drozd, Chief Executive OďŹƒcer
“At OFFICE Shoes we recognise the challenge of people who abandon their booking online and the opportunity to communicate to our hottest prospects. By working with SaleCycle we send timely, well designed emails to our customers that they really respond to - with a 25% conversion from click. A great partnership.�
Scott Taylor, CRM Manager
Contact