Apple CODE: 9L0-010 Exam Name: Apple Macintosh Service Certification Exam
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1
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Question: 1 You are preparing to replace faulty RAM inside a Mac mini (Mid 2010). What should be used to open the bottom cover? A. Putty knife B. Philips #00 screwdriver C. Mac mini (Mid 2010) Logic Board Removal Tool D. Your hands, no tools are required for this procedure
Answer: D Question: 2 Which of the following measurements is an example of an appropriate use of a multimeter when troubleshooting a Mac? A. Measure logic board battery voltage. B. Measure high voltage going to a CRT. C. Measure AC current going to an optical drive. D. Measure digital signals on the main processor.
Answer: A Question: 3 You require additional information about a specific problem with a customer's Mac. Which one of the following resources is the Apple-recommended choice for researching the problem? A. Downloads B. Discussions C. User's manual D. Apple support articles
Answer: D Question: 4 Microsoft
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Which section of any Apple Technician Guide is the BEST place to look for instructions for replacing an internal component? A. Views B. Basics C. Take Apart D. Troubleshooting
Answer: C Question: 5 According to Apple Technician Guides, what should be completed before performing any take-apart steps when replacing a part in any Apple product? A. Disconnect and reconnect all internal cables. B. Lay the product on its side so it will not fall over. C. Discharge the CRT and establish an ongoing ground. D. Gather all necessary tools and perform all preliminary steps. E. Order all available service parts for the appropriate configuration of the product.
Answer: D Question: 6 Which TWO details are derived from entering an Apple product's serial number into the Online Service Assistant section of the Apple Support web page? SELECT TWO A. Mac OS version B. Warranty status C. AppleCare name D. Installed memory E. Number of USB ports
Answer: B, C Question: 7 Microsoft
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A customer asks about RAM speed requirements to upgrade his Mac. To which Apple support site resource should you refer this customer? A. Downloads B. Discussions C. Specifications D. Technician Guide
Answer: C Question: 8 What component of a Mac mini (Early 2009) logic board requires use of an anti-static foam support to avoid damage? A. EMI clips B. Video card C. Large heat sink D. Battery connector
Answer: A
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Apple CODE: 9L0-010 Exam Name: Apple Macintosh Service Certification Exam
http://www.testsexpert.com/9L0-010.html Microsoft
Cisco
IBM
MCTS 70-177
CCNA 640-802 640-822 640-816 640-460
MBS 98-361 98-366
CCNP 642-832 642-813 642-825 642-845
000-G01 000-M44
MCAS 77-602
CCSP 642-627 642-637 642-647 642-545
000-444 000-910
MCSE 70-282
CCIE 350-001 350-018 350-029 350-060
COG-105 COG-185
MCSA 2003 70-461 70-620
DATA CENTER 642-972 642-973 642-974 642-975
70-162 70-462
MB3-861
77-601 77-604 70-281 70-284 70-680
70-463
MB3-862
77-605 70-285
70-291
Microsoft
5
IBM
IBM Lotus
000-M42 000-M60
000-M41 000-M62
IBM Mastery
000-M43 000-M45
Solutions Expert
000-640 000-913
IBM Cognos
COG-180 COG-200
IBM Specialist
000-005 000-032
000-015 000-042
HP
Other
AIS
70-323 9L0-063 9L0-010 9L0-517 HP2-E53 70-321 650-179 1Y0-A20 00M-646 MB2-876 646-206 9L0-314 MB6-884 220-701 650-196 3305 MB6-871 HP2-Z22 9L0-407 9A0-146 HP2-H23 000-184 1Z0-527 HP2-B91 000-781 M70-201 M70-101 7004 HP3-X11 HP3-X08
HP0-311
HP0-M28
HP0-A25
HP0-M30
APC
HP0-D11 HP0-S29
HP0-J37 HP0-P14
MASE HP0-J33 HP0-M48 HP0-M49 HP0-M50 ASE
HP0-066 HP0-781
HP0-082 HP0-782
CSE
HP0-090 HP0-277
HP0-276 HP0-760
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