the collective programming of the mind
a system of behaviour
(Hofstede, 2011)
(Riccardi, 2014)
What is culture?
creates a view of the world
a system of collectively held values
(Moberg and Leasher, 2011)
(Chung et al., 2011)
the complex interaction of values, attitudes, and behaviour assumptions of a society
(Thomas, 2008)
a collective phenomenon (Zwikael et al., 2005)
Diversity Management Culturally diverse groups are likely to suffer from different perceptions and communication patterns, creating workplace ambiguity and conflict. On the other hand, due to dissimilar perspectives of group members, the outcome can be a more creative and higher-quality group decisions (Thomas, 2008; Moberg and Leasher, 2011). Moreover, diversity management has been known as a critical element of business success enhancing effective HRM, corporate reputation, business practices, and sustainable competitive advantage (Zwikael, 2005; Cooke and Saini, 2012). Indeed, for the effective management of international teams, companies should get serious about developing trans-global capabilities and cross-cultural competence (Moussa, 2012; Andrade, 2014).
(extract of the 2015 June 27th academic report on cross-cultural management) By SalomĂŠ Correia maria.correia14@northampton.ac.uk
References Andrade, S. (2014) Cross-Cultural Leadership: Let your differences make a difference in the world. Leadership Excellence. Jun 2014, Vol. 31(6) , p. 39. Chung, J.; Chadwick, L.; Ghafoor, S.; Khan, U. (2011). Impact of Culture in Multicultural Groups: Cross Analysis between China and India. Journal of Asian Scientific Research [online], Vol. 1(3), pp.112-130. Available from: http://www.pakinsight.com/pdffiles/JASR,112-130.pdf [Accessed 11th June 2015]. Cooke, F.; Saini, D. (2012) Managing diversity in Chinese and Indian organizations: a qualitative study. Journal of Chinese Human Resource Management. Vol. 3(1), pp.16-32. Hofstede, G. (2011) Dimensionalizing Cultures: The Hofstede Model in Context. Online readings in psychology and culture [online]. Vol. 2(1), p.8. Available from: http://dx.doi.org/10.9707/2307-0919.1014 [Accessed 16th June 2015]. Moberg, C.; Leasher, M. (2011) Examining the differences in salesperson motivation among different cultures. American Journal of Business. Vol. 26(2), pp.145-160. Moussa, M. (2012) Cross-Cultural Competency Dilemmas- Thai Automotive Companies. SIU Journal of Management [online]. June 2012, Vol. 2(1), pp.74-95. Available from: http://ejournal.som.siu.ac.th/files/SIU%20JM%202-1%20-%20Moussa(2).pdf [Accessed 15th June 2015] Riccardi, P. (2014) Cross cultural communication | Pellegrino Riccardi | TEDxBergen. YouTube: TEDx Talks [online]. Available from: https://www.youtube.com/watch?v=YMyofREc5Jk [Accessed 17th June 2015] Thomas, D. (2008) Cross-cultural management: essential concepts. 2nd ed. London: SAGE. Zwikael, O.; Shimizu, K.; Globerson, S. (2005) Cultural differences in project management capabilities: A field study. International Journal of Project Management. Vol. 23(6), pp.454-462.