Being open and transparent. The time has come to move away from a culture of ‘why do they need to know?’ towards an open, transparent culture of ‘why shouldn’t people be told?’; from a culture of ‘don’t ask difficult questions’ to encouraging people to think, discuss and debate how the Army can be more effective, efficient and faithful in doing God’s will in our communities. We are not being loyal to God or the Army when we look the other way and suffer in silence.
Confront sin even when confrontation hurts. In the past there has sometimes been a culture of ‘we must protect the reputation of the Army at all costs’. We need to confront sin, and this can sometimes be a great challenge.
Mutual respect and truth. There must be a culture of mutual respect and truth-telling between Army leaders and those under their command. Developing this culture means that if leaders or followers behave badly there must be consequences. The General has made it clear that everyone needs to be held to account – but fairly. The practice of complaining secretly or writing anonymous letters has to end. A new accountability culture will require effective processes to address the concerns of whistle-blowers – but allegations must be backed up with facts, not rumours.
‘Do something!’ We need to move away from a culture of ‘do nothing so we cannot be blamed if it goes wrong’. As Jesus taught in the parable of the talents (Matthew 25:14-30), we are accountable for what we fail to do as much as for what we do.
Be positive! We must avoid a culture of cynicism and negativity. We are a people of hope – not of hopelessness. ‘If God is for us, who can be against us?’ (Romans 8:31). The Lord is still using the Army in many places. Let us humbly learn from others who are producing fruit. One of the key aims of the Accountability Movement is to encourage a culture of learning across the international Salvation Army.
So what happens next? This pamphlet gives a taster of the Accountability Movement. Now your appetite has been whetted, it’s time to discover more by reading the short book, Journey of Renewal, and visiting the Accountability Movement website: salvationarmy.org/accountability. Both of these resources explain the movement in more detail and provide practical tips and tools to integrate accountability into your work, mission and ministry.
A final word from the General: ‘Please pray for God’s blessing, wisdom and grace to fill this process. It is never easy to change. If the Accountability Movement is only a human creation it will fail. If God is at its heart it will bear much fruit for his Kingdom. Your prayers and active support are essential.’
A brief guide to The Salvation Army’s
Can the different parts of the Army – serving in more than 125 countries – be part of one Accountability Movement?
A brief guide to The Salvation Army’s
What is the ‘Accountability Movement’? The Accountability Movement is an opportunity for people to be renewed by God’s Spirit and refocused on God’s mission to redeem his world.
We are more alike than we often appreciate. In every country, The Salvation Army works with people who – like ourselves – live in an imperfect, fallen world. We are all on a journey to be more Christlike in every aspect of our lives. Most importantly, we all depend on the same Saviour who gives us grace, wisdom and energy to serve.
The Accountability Movement will change the systems of the Army by focusing on four pillars:
It is much more than that. Think of it more as relating to stewardship in its broadest sense. We have a responsibility to give account to those who have entrusted us with something. So much of what we hold we do not own. For example, the public trusts the Army with their money, officers and employees trust the Army with their working lives and – most importantly – God has entrusted the Army as a partner in his mission to redeem the world.
Governance: to ensure, at all levels, that The Salvation Army has a governance structure fit for its God-given purpose in the 21st century. Finance: to monitor, review, upgrade and enhance worldwide Salvation Army financial systems. Impact Measurement: to measure the transformative change in people and communities that is brought about through interaction with The Salvation Army. Child Protection: to ensure The Salvation Army’s commitment to the well-being, safeguarding and protection of children by implementing best practice in every expression of Salvation Army contact and influence with children.
The emphasis on Accountability comes from the top – but it’s for everyone!
Accountability in relationships is vital.
General André Cox values accountability highly and has tasked International Headquarters with leading a process to address systemic problems. He writes: ‘We should want to be accountable for our actions and attitudes as we participate in God’s mission to transform the world. We must be keen to learn from our successes, but also our failures.’ Territorial and command leaders need to lead the change process in their areas of responsibility. However, we will not achieve the change God wants if we only focus on fixing systems.
Research has highlighted some issues coming up time and time again, such as: poor relationships between fellow officers; a lack of financial integrity; a lack of trust between officers and soldiers; distrust between corps, centres and headquarters; sexual failings; people seeking personal power for personal benefit; a lack of love for people who are different to us; out-of-date procedures and systems which are not fit for the Army’s 21st-century mission.
Will it affect me? Yes! In fact it must. Everyone linked to The Salvation Army – employees, junior and senior soldiers, active and retired officers, adherents, advisory board members, volunteers, friends – needs to catch the vision and get involved.
Absolutely! Poor relationships in our corps, centres and headquarters must not go unchallenged. Leaders – at every level – must not be allowed to abuse their power. The Salvation Army is a hierarchical organisation but, as the General says: ‘Authority is entrusted to an individual for the purpose of the common good within the community’ (see 1 Kings 3:9; 1 Corinthians 12:7).
How can I be more accountable?
Love one another.
We all need to be accountable for every aspect of our journey through life. We are pilgrims and accountability helps us keep going in the right direction. To help us on our journey, a six-dimension tool called the Mission Accountability Framework (MAF) has been developed. The MAF helps people plan and track progress towards a common purpose: life in all its fullness as offered by Jesus (John 10:10).
At the Last Supper, Jesus commanded his disciples: ‘A new command I give you: love one another. As I have loved you, so you must love one another. By this everyone will know that you are my disciples, if you love one another’ (John 13:34-35). The Accountability Movement will help us to know what ‘love one another’ looks like in practice in the 21st-century Salvation Army.
So it’s not just about money?
Will leaders be called to account?