The Salvation Army 2021 Annual Report

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M I S S I O N : C O MMU N I T Y EN G AG EMENT

Community Engagement Community Engagement includes the following: Community Services; Strategic Emergency and Disaster Management; National Bushfire Recovery; and Red Shield Defence Services. The Community Engagement area also supports other mission expressions such as Chaplaincy and Corps Based Social programs. Community Engagement teams work in close collaboration with Divisional Commanders, Area Leadership Teams, Social Mission and Mission Enterprises, including Salvos Stores, Aged Care, EPlus, and Salvos Housing.

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T HE SA LVATIO N A RM Y AU ST RA L IA Annua l Re p o r t 2021

Community Services

Community Services supports people experiencing hardship to alleviate their difficulties and build capability and resilience for the future. Services include emergency relief and case management, financial assistance and counselling, preventative financial literacy/capability programs, microfinance, parent education and support, referral support and connecting people with other services. These services are delivered through Communities for Children; Corps-Based Social; Doorways; Microfinance; and Moneycare.

Doorways

Doorways is more than the delivery of emergency relief. It can be viewed as serving community and community members in three ways: early intervention, crisis, and ongoing support. Doorways is an umbrella of programs and services that The Salvation Army brings to communities across Australia. At its core sits Emergency Relief, Case Management, Referrals (internal and external) and Material Aid. Alongside it are programs including Moneycare, family and parenting education, literacy, Positive Lifestyle, Coach, Community Meals and more. These programs can originate from within Doorways, from corps or another social service.

Moneycare

Moneycare was established in 1990 in Sydney and has grown into an extensive network with a presence in Queensland, Victoria, New South Wales, South Australia, Western Australia, and the Australian Capital Territory, with plans to extend into Tasmania and the Northern Territory. Moneycare is a holistic, strengths-based model that seeks to alleviate hardship and build long-term resilience. Moneycare incorporates financial counselling, financial capability services, and financial literacy/


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