Dean’s Update Winter Quarter 2013
Student Affairs
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Dean’s Update Winter Quarter 2013 Student Affairs
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Table of Contents Message From Student Affairs VP Patricia Telles-Irvin....................4 University Career Services................................................................6 Counseling And Psychological Services..........................................7 Health Service....................................................................................8 Dean Of Students Office..................................................................10 Student Conduct & Conflict Resolution .........................................11 Contributions To Student Learning.................................................14 Exciting New Initiatives...................................................................15 -3-
DIVISION OF
STUDENTAFFAIRS Dean’s Update Winter Quarter 2013
Dear Colleagues: With this bi-annual newsletter to each of you as Deans, I intend to inform you of services and new developments within Student Affairs as well as data on your students to ensure you are kept up to date. I look forward to partnering with you as we move towards implementing several initiatives. Feel free to call me with questions regarding the enclosed update. This past year we underwent a strategic planning process within the division. Highlighted alongside this page you will note the new direction and our stated purpose. With this new vision and mission, we also generated six strategic themes that will serve to guide us toward our vision. It is these principles which will inform our work and encourage a positive outcome for both the undergraduate and graduate students.
Message from Student Affairs VP Patricia Telles-Irvin
Welcome to Winter Quarter and to the new year.
As you avail yourselves of the content being shared, I hope you can better understand how our services are being utilized by your respective students and see how their needs are being met. At the same time, there are many exciting efforts underway that are directed toward creating a greater sense of community, greater engagement outside of the classroom and an enhanced campus climate on our campuses. Expect to receive this bi-annual information resource to keep you apprised of developments and improvements. The collaborative efforts we achieve as One Northwestern will stand to represent our commitment toward students and ultimately champion the global community. Warm regards, Patricia Telles-Irvin VP Student Affairs
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Vision We will be full partners in the student learning experience. The Division of Student Affairs partners with the academic schools/college and other University Divisions in allegiance with the University’s vision and mission to advance student learning success.
Mission The mission of the Northwestern University Division of Student Affairs is to educate students, engage the community, and enrich the Northwestern experience. We pursue our mission through providing learning programs, services, and mentoring to maximize students’ potential, removing barriers to learning, strengthening readiness to learn, and sustaining a safe, and healthy Northwestern community.
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UCS
UNIVERSITY
CAREERSERVICES
Individual Appointments
Demand for individual appointments has been increasing yearly. Total appointments for 2012, 7,360, were up 18% over last year. Students served came from across campus: • WCAS (2,872, up 6%) • McCormick (1,255, up 37%) • School of Communication (1,181, up 36%). • Increases were most notable for Freshmen, which more than doubled. • For Graduate Students, up over 50%. The growth for these groups reflects successful strategic outreach and programming. • Walk-ins (620 Lincoln and Career Lab in Library) • Yearly total numbers for walk-ins (1,049) were equivalent to last year (1,055) but 15% more students accessed this service in the Career Lab location than in previous years. Different from previous years, winter quarter showed the highest usage instead of fall quarter.
Referrals Increased appointment activity was partially due to a jump in campus referrals to UCS. A total of 3,433 students reported they were referred -- up 37% over the previous year. Almost 40% came from faculty or academic advisers and 33% from other students.
Programming/ Workshops With increased emphasis on outreach, 17% more programming was offered with a total of 279 events compared to the previous year’s 237, reaching over 6,000 students. Programming ranged from general workshops on career preparation to customized programming geared to specific class levels, academic areas, or special topics. A high percentage (69%) was cosponsored, and of these, 40% were cosponsored by academic departments. UCS also cosponsored many programs with other DOSA offices and offices under the Provost, such as Athletics, NAA, and Academic Advising, as well as student groups.
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COUNSELING AND PSYCHOLOGICAL
SERVICES
Crisis Management • • •
Handled 167 “severe and urgent” cases involving students with serious mental health issues 1 Processed 86 medical withdrawals for undergraduate and graduate students in crisis Responded to 6 critical incidents that affected many students, faculty, and staff, including the death of 3 Northwestern students, the death of a faculty member, the child abuse incident at Penn State, and the shootings at the shootings at Oikos University in Oakland, California.2
These snapshots represent data specific to the services offered at the Evanston campus for the undergraduate population. The Chicago campus CAPS snapshot for graduate students, is also included for reference. DATA SNAPSHOTS 2011-2012 Graduate/Professional Student Demographic Data*
DATA SNAPSHOTS 2011-2012 Undergraduates Student Demographic Data Total
731 Students
Gender
302 Men (41.3%) 422 Women (57.7%)
Race/Ethnicity
480 (61.6%) Caucasian 134 (18.4%) Asian American 44 (6%) African American 35 (4.8%) Latino(a) 59 (8.1%) International 41 (5.6%) Multi-Racial 2 (.3%) Pacific Islander 2 (.3%) Amer. Indian or Alaskan Native 11 (1.5%) Other, unspecified
Academic Status
195 (26.7%) Freshman 190 (26%) Sophomore 169 (23.1%) Junior 172 (23.5%) Senior
School
367 (50.2%) WCAS 149 (20.4%) Communication 78 (10.7%) McCormick 53 (7.3%) Medill 33 (4.5%) SESP 27 (3.7%) Bienen 3 (0.4%) SCS
Housing
343 (46.9%)Residence Hall 282 (38.6%) Off-Campus 92 (12.6%) Greek House
Previous Treatment
328 (46.2%) students reported previous counseling
Previous Suicide Attempt
39 (7.4%) students reported a previous suicide attempt
Seriously Considered Suicide
133 (21.2%) students seriously considered suicide
Binge Drinking (5 or more drinks for men and 4 or more drinks for women in a row.)
318 (43.5%) reported that they engaged in binge drinking at least one time in the past two weeks.
Top Presenting Concerns: Student Self-Report*
• • • • • • • •
Academic Issues Social Role Anxiety Depression General Anxiety Eating Concerns Family of Origin Issues Hostility Substance Use
*When students come to CAPS they complete a problem checklist called, Counseling Center Assessment of Psychological Symptoms (CCAPS), which is an instrument that was developed at the University of Michigan. The CCAPS has a 8 subscales and has been found to be psychometrically sound.
Gender
206 Men (41.4%) 287 Women (57.7%) 1 Transgendered (0.2%)
Campus
321 (64.2%) Evanston 173 (34.8%) Chicago
Race/Ethnicity
291 (58.6%) Caucasian 95 (19.1%) Asian American 100 (20.1%) International * 39 (7.8%) Latino(a) 25 (5.0%) African American 16 (3.2%) Multi-Racial 29 (5.8%) Other, unspecified
Relationship Status
218 (43.9%) Single 189 (38.0%) Committed Relationship 61 (12.3%) Married 10 (2.0%) Domestic Partnership 7 (1.4%) Separated
School
93 (18.7%) WCAS 67 (13.5%) Law 78 (15.7%) Feinberg * 51 (10.3%) Kellogg 35 (7.0%) McCormick 32 (6.4%) Communication 29 (5.8%) Medill 21 (4.2%) Bienen 16 (3.2%) SESP 8 (1.6%) Continuing Studies 1 (0.2%) Seminary
Housing
448 (90.1%) Off-Campus 39 (7.8%) Residence Hall
Previous Treatment
250 (50.3%) students reported previous counseling
Binge Drinking (5 or more drinks for men and 4 or more drinks for women in a row.)
181 (36.8%) reported that they engaged in binge drinking at least one time in the past two weeks.
Previous Suicide Attempt
19 (3.8%) students reported a previous suicide attempt
Seriously Considered Suicide
72 (16.1%) seriously considered suicide
Top Presenting Concerns: Student Self-Report
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Social Role Anxiety Academic Issues General Anxiety Depression Family of Origin Issues Eating Concerns Hostility Substance Use
1 Severe and urgent cases include students who were suicidal, violent, psychotic, and/or severely compromised in some way 2 A critical incident is one in which a major tragic or catastrophic event occurs, affecting many students, faculty, and/or staff. Such events might involve a student death, a natural disaster, or other major incident.
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HEALTH
SERVICE
• Completed 16,766 appointments with 1,910 undergraduate and graduate/ professional • Completed 30,559 outpatient visits in the health services in Evanston and Chicago • Completed 18,695 lab tests in Evanston • Filled 9,538 prescriptions in Evanston • Conducted 191 brief alcohol screening and intervention interviews (BASICS) with students involved in serious alcoholrelated incidents
• Resolved 1,376 student disciplinary matters • Followed-up with 95 students transported to the hospital for excessive alcohol consumption • Worked with 43 students and their families following hospitalization • Assisted with the transport of 59 students to the emergency room for a mental health evaluation
Key Performance Indicator
FY 2012
% Change from Prior Year
Total Outpatient Visits - Evanston
25,955
+4.91%
Total Outpatient Visits - Chicago
4,604
+7.17%
Outpatient Visits - General Medicine – Evanston
20,605
+11.73%
Outpatient Visits - Women’s Health
2,429
-0.9%
Outpatient Visits - Surgery Clinic
514
+29.47%
Lab Tests - Evanston
18,695
-1.01%
X-rays - Evanston
1,947
+19.74%
Prescriptions - Evanston
9,538
+4.7%
Allergy Shots - Evanston
918
+28.4%
Flu Shots - Evanston
1,693
+26.82%
Outpatient Physician Visits - Chicago
1,503
+5.92%
Outpatient Nurse Practitioner Visits - Chicago
1,078
+3.55%
Outpatient LPN/Medical Assistant Visits - Chicago
2,023
+10.19%
Patient Invoices Processed
41,448
+5.3%
Discreet Individual Students Served: Number of Discreet Individual Students Seen by Academic Class – Evanston
Academic Group
# Outpatient Visits 2011-2012
Academic Group
# Outpatient Visits 2011-2012
Comm
3435
Medical
212
Contng Ed
170
Medill
1614
Educ & SP
1370
Music
942
EMP
9
Non-Degree
79
Grad Schl
326
Phys Ther
7
Kellogg
3375
PhysAssist
1
Freshman
517
Sophomore
1135
Junior
1123
Senior
2208
Graduate
3741
Professional
194
Law School
273
Prost Orth
1
Other/Not Defined/None
224
MEAS
3978
WCAS
975
Total
9142
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Safe Ride gave 67,977 car rides to students between 7pm and 3 am for safety reasons during the school year.
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DEAN OF STUDENTS
OFFICE
The principle programs and services for both undergraduate and graduate students overseen by the Dean of Students Office include: • Student Emotional Health & Wellness support; including Medical Leave of Absence (MLOA) coordination • 24/7/365 Student Life Emergency Contact. Principle point of contact for NUPD, CAPS, Risk Management, for after-hours on-call response. • Parent & Family Liaison – both individual and group communication and problem solving • Liaison with Academic Deans offices for undergraduate, graduate & professional schools • Support for Off-Campus Student Life and community relations • Student Conduct. Administrative Hearing officer, as well as Conduct Case Appeal oversight • General issue problem solving.
Medical Leaves of Absence Hospitalizations Student Deaths Wellness Checks
F ‘09 20
F ‘10 22
F ‘11 31
W ‘10 W ‘11 14 27
W ‘12 31
S ‘10 25
S ‘11 23
S ‘12 24
F ‘12 25
n/a 2 n/a
6 0 60
18 0 48
n/a 1 n/a
13 1 55
10 1 64
8 0 74
12 0 68
15 2 66
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12 1 79
STUDENT CONDUCT CONFLICT RESOLUTION
&
OSCCR
Overall Student Conduct System OSCCR tracks all student conduct cases addressed through the Division of Student Affairs. This allows us to present the following overview of student conduct at Northwestern over the past year.
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• Total conduct matters: The total cases resolved this year by the Division of Student Affairs increased 14.5% to a total of 1,357 cases. This included 687 cases (+15%) that were resolved by University Residential Life staff (50.6%), 660 cases (+17%) that were resolved by OSCCR staff (48.6%), and with the remaining cases resolved by other staff or through formal hearing processes, like University Hearing and Appeals System (UHAS) or Sexual Assault Hearing and Appeals System (SAHAS). •
Respondents: Of the respondents
going through the conduct process, over 90% (1,204) involved individual students (as opposed to student groups), and these students are predominantly male (66%), underclassmen (freshmen 40%; sophomore 28%), and live in undergraduate residence halls (71%). Of the incidents involving groups/ organization (123), the majority involved off-campus residences (58) and fraternities (49).
• Incidents: Of the incidents leading to conduct referrals, the largest proportion (41%) continued to occur in the Fall Quarter. In terms of the location of conduct incidents, just over half (54%) occurred in undergraduate residence facilities, about 17% occurred online, over 16% occurred off-campus, and about 12% occurred elsewhere on campus (including fraternity houses). • Violations/Charges: The most common alleged conduct charges have remained virtually the same over the past few years: 1) Alcohol violations – 621 2) Disorderly conduct/noise – 277 3) Computer/network abuses – 226 4) Abusive/dangerous acts – 121
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• Other common charges include: fire safety (70), drugs (68), unauthorized entry/use of facilities (64), theft/ damage (57), fraud/dishonesty (51), and residence hall infractions (50). •
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It is important to note that, because of significant incidents like these, annual statistics do not always accurately reflect the workload associated with many cases. Certain complex cases consume an inordinate amount of time, particularly those involving groups or serious allegations. For example, one case this year produced over 450 email communications to and from our office, in addition to the work and energy of multiple members of our staff and many other individuals within the University.
Findings: Students are found
responsible or “in violation” of a conduct charge approximately 75% of the time. About 15% of charges result in a finding of “not in violation,” and about 10% of charges result in some other finding (deferral, dismissal, advisory, etc.).
• Alcohol Transports: This year we had 95 documented cases of individuals being transported to the hospital for excessive alcohol consumption. Overall, this number is consistent with the past three years (which each had between 89 and 104 transports). However, Fall Quarter 2011 had the highest number of transports (53) we have recorded for a single quarter. Freshmen (54%) remain the single largest group at risk for alcohol transports, but this year’s group was almost equally split between men (47) and women (48).
Sanctions: The most common
disciplinary sanctions remain: 1) Formal warning – 569 2) Disciplinary probation – 180 3) Housing probation – 73 As a result of a concerted effort to address alcohol and drug violations, there was a noticeable increase in the number of students referred to AOD interventions, including BASICS (174, up from 104 last year) and the online AlcoholEdu program (185, up from 55 last year).
• Appeals/Reviews: Consistent with past years, only a small number of cases (24) resulted in further appeals or reviews. •
• Arrests & Citations: This year, 24 students were arrested for alleged criminal acts, with the most common charges involving alcohol (8). Notable arrests included a senior who was arrested for drug distribution a few weeks before graduation and a graduate student who was arrested for physically abusing his son in a University housing facility.
Serious & Significant Cases: There were several significant cases over the past year. One fraternity chapter was suspended and closed after a series of events, and several other chapters are currently under review or reorganization by their national chapters and/or Northwestern.
• Also, 140 students were issued citations by the police, with the most common charges being alcohol (60), fraudulent identification cards (22), and drugs (19).
• In addition, there were several significant cases involving individual students. Two students were suspended or excluded this year, one for drug distribution and one for sexual assault (this matter is still going through the appeal process).
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CONTRIBUTIONS TO
STUDENT LEARNING
In Student Affairs we regularly measure what students are learning as a result of their involvement in the programs and activities we plan and implement and the services we provide. We do this is two ways. First we ask students in survey and focus groups how much they have learned from their participation in things like campus activities, the student conduct process, their volunteer and/or community service work, and in the residence halls. Here are a few examples of what they have reported in the last year or two.
We also assess student learning more formally, measuring knowledge, attitudes and experiences before a workshop or training program and then immediately after the program, or sometimes even six months later. Here are a few examples of these kinds of assessment projects.
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On a 2012 survey exploring Northwestern undergraduate student involvement in campus activities, 88% “strongly agreed” or “somewhat agreed” their participation in these out-of-class experiences increased their ability to work in a team On that same survey, 87% “strongly agreed” or “somewhat agreed” as a result of their involvement in campus activities, their communication skills had improved On a 2011 survey measuring Northwestern undergraduate student engagement in civic and community volunteer work, 76% of the respondents “strongly agreed” or “somewhat agreed” their involvement had taught them how to work collaboratively with others
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The Red Watch Band Training Program, a bystander intervention program designed to reduce high risk drinking among undergraduates QPR, a suicide prevention program (question, persuade, refer) SafeSpace Training, a program that trains students, faculty and staff to provide support, information, and act as advocates with LGBTQ individuals within the university community Norris STARS Program, the Norris student employee training program Community Assistant Training, a training program based on an integrated course design model
EXCITING NEW PEOPLE & INITIATIVES • New Assistant Dean
• New Dean of Students to join Student Affairs in February 2013
Katrina Reynolds has been named Assistant Dean of Students. Beginning in February, she will work closely with the Assistant VP/Dean of Students to assess and resolve student issues pertaining to various degrees of crisis including personal safety, mental health, conflict resolution, and sexual assault.
Todd Adams, Ph.D. is the new assistant vice president/dean of students and will join our campus next month. He comes to us from Duke University where he has been for 13 years. His most recent role at Duke is Senior Associate Dean of Students. He will oversee Disabilities Services, Student Conduct and Conflict Resolution, Off Campus Life, Dean of Students staff, as well as medical leave of absences, withdrawals, and participate in the Behavioral Consultation Team. He also will be a member of the Undergraduate Council. In addition to Todd, we have a new ministrative assistant, Melissa Goldstein. She is responsible for coordinating the Office of the Dean of Students and student transactions. The Office of the Dean of Students telephone number is 847-491-8430.
• New Assistant Dean Mona Dugo joined the Dean of Students Office in December 2012. As the Assistant Dean, she will provide support to the Assistant VP/Dean of Students. • Residential Services Master Plan We are developing a long-range (10+ year) master plan for our residential facilities which will include current renovation needs and ideas for new construction based on the university strategic plan and feedback from our students. This plan will also incorporate the Greek housing buildings. The plan is set to be completed by March 2013.
• New Director of Campus Inclusion and Community Joins Student Affairs Staff Thanks to a gift from an alumni donor, in September Student Affairs welcomed LesleyAnn Brown to the staff. In her new role, Dr. Brown will lead a number of initiatives designed to foster a more inclusive learning environment for all students. More specifically, she will work collaboratively with the entire campus community to create opportunities for dialogue, experiential learning, leadership development, multicultural education, social justice training, and advocacy. Dr. Brown will also monitor the RespectNU website (www.northwestern.edu/ studentaffairs/dos/programs-and-services/ respect/index.html) for bias incident reports and coordinate the University’s investigation and response to them.
• QPR, a Suicide Prevention Training Program, Launched by CAPS QPR (Question, Persuade, Refer) is a community-focused, nationally-recognized, empirically-based suicide prevention program. Faculty, staff and students from across the University. Please invite CAPS to train your faculty and staff. • Norris Center Feasibility Study This past year a feasibility study is being conducted on the Norris Center. The study will be completed in March with the anticipation of creating opportunities to expand the building to better serve our university community.
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