Business Process Outsourcing (BPO) Samyak Veera
What is Outsourcing Outsourcing refers to the way in which companies entrust the processes of their business functions to external vendors. Any business process that can be done from an offshore location can be outsourced. This includes functions like transaction processing, payroll and order and inventory management to name a few. Samyak Veera
Types of Outsourcing • Back office outsourcing- In this outsourcing it includes internal business functions such as billing or purchasing. • Front office outsourcing- In this outsourcing it includes customer-related services such as marketing or tech support.
Samyak Veera
Key terms of BPO • Offshore- BPO that is contracted outside a company's own country. • Onshore- BPO that is contracted with the company's own country. • Nearshore- BPO that is contracted to a company's neighboring country. Samyak Veera
BPO Services
Samyak Veera
Benefits of Outsourcing • Productivity Improvements • Improved HR • Focus on Core Business • Increased Capability and Quality • Skilled work force • Effective utilization of resources • Cost restructuring • Cost Savings
Samyak Veera
Thank You For more information visithttps://www.linkedin.com/pub/samyakveera/b/418/809