Aarkstore - Personal Accident and Health Insurance in Austria, Key Trends and Opportunities to 2018

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AArkstore enterprise 10th Novenber 2014

Personal Accident and Health Insur ance in Austria, Key Trends and Opportunities to Browse Full Report @ http://www.aarkstore.com/insurance/60277/personal-accident-and-health-insurance-inaustria-key-trends-and-opportunities-to-2018 Published: Oct 2014 | No. Of Pages: 230 Pages PDF: $ 1950 | Site Licence : $ 3900 | Enterprise Wide Licence : $ 5850

2018

Synopsis The Personal Accident and Health Insurance in Austria, Key Trends and Opportunities to 2018 report provides in depth market analysis, information and insights into Austrian personal accident and health insurance segment, including: Austrian personal accident and health insurance segments growth prospects by insurance categories

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AArkstore enterprise Key trends and drivers for the personal accident and health insurance segment The various distribution channels in Austrian personal accident and health insurance segment The detailed competitive landscape in the personal accident and health insurance segment in Austria Detailed regulatory policies of Austrian insurance industry A description of the personal accident and health reinsurance segment in Austria Porter's Five Forces analysis of the personal accident and health insurance segment

Summary The personal accident and health segment generated the least gross written premium in the Austrian insurance industry in 2013. Health insurance was the segments largest category during the review period (20092013). The countrys robust social security system provides healthcare cover for 99% of the population, offering little scope for private health insurance. Tax exemptions, coverage of diseases not covered by the social security system, and alternative treatment options including dental care and psychotherapy encourage Austrians to purchase private health insurance. Despite being the smallest segment, personal accident and health insurance registered the fastest growth, with a review-period CAGR of 3.7%, mainly due to rising government healthcare expenditure. The segment also benefited from an increasing number of outbound passengers due to the countrys improved commercial relationships with leading world economies. This enabled the travel insurance category to record stable growth during the review period. The personal accident and health segment is expected to continue its rapid growth over the forecast period (20132018), despite the countrys strong statutory healthcare scheme and difficult business conditions. The segments written premium value is expected to increase at a forecast-period CAGR of 4.0%.

Scope This report provides a comprehensive analysis of the personal accident and health insurance segment in Austria: It provides historical values for Austrian personal accident and health insurance segment for the reports 20092013 review period and forecast figures for the 20132018 forecast period. It offers a detailed analysis of the key sub-segments in Austrian personal accident and health insurance segment, along with market forecasts until 2018.

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AArkstore enterprise It covers an exhaustive list of parameters, including written premium, incurred loss, loss ratio, commissions and expenses, combined ratio, frauds and crimes, total assets, total investment income and retentions. It analyses the various distribution channels for personal accident and health insurance products in Austria. Using Porters industry-standard Five Forces analysis, it details the competitive landscape in Austria for the personal accident and health insurance segment. It provides a detailed analysis of the reinsurance segment in Austria and its growth prospects. It profiles the top personal accident and health insurance companies in Austria and outlines the key regulations affecting them.

Reasons To Buy Make strategic business decisions using in depth historic and forecast market data related to Austrian personal accident and health insurance segment and each category within it Understand the demand-side dynamics, key market trends and growth opportunities within Austrian personal accident and health insurance segment Assess the competitive dynamics in the personal accident and health insurance segment, along with the reinsurance segment Identify the growth opportunities and market dynamics within key product categories Gain insights into key regulations governing Austrian insurance segment and its impact on companies and the market's future

Key Highlights As per the Timetric, the Austrian personal accident and health segment ranked 22nd in the world in 2012. The personal accident and health segment accounted for the lowest market share, with 16.8% of the Austrian insurance industry. The health insurance category accounted for 65.1% of the segments gross written premium in 2013. The social security system discourages investments in private healthcare insurance products, however, the government encourages citizens to purchase private health insurance through tax exemptions.

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AArkstore enterprise The personal accident insurance category grew in written premium value at a review-period CAGR of 4.1%, and is expected to increase at a forecast-period CAGR of 4.5% over the forecast period.

Tables Of Contents 1 Executive Summary 2 Introduction 2.1 What is this Report About? 2.2 Definitions 2.3 Methodology 3 Austrian Insurance Industry Attractiveness 3.1 Insurance Industry Size, 20092018 3.2 Key Industry Trends and Drivers 3.3 Challenges 3.4 Recent Market Developments 4 Personal Accident and Health Insurance Segment Outlook 4.1 Consumer Segmentation 4.2 Product and Marketing Strategies 4.2.1 Product strategies 4.2.2 Marketing strategies 4.3 Personal Accident and Health Insurance Growth Prospects by Category 4.3.1 Personal accident insurance 4.3.2 Travel insurance 4.3.3 Health insurance

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AArkstore enterprise 5 Analysis by Distribution Channel 5.1 Direct Marketing 5.2 Bancassurance 5.3 Agencies 5.4 E-Commerce 5.5 Brokers 5.6 Other Channels 6 Porters Five Forces Analysis Austrian Personal Accident and Health Insurance 6.1 Bargaining Power of Suppliers: Low to Medium 6.2 Bargaining Power of Buyers: Medium 6.3 Barriers to Entry: Medium 6.4 Intensity of Rivalry: Low to Medium 6.5 Threat of Substitutes: Medium 7 Reinsurance Growth Dynamics and Challenges 7.1 Reinsurance Segment Size, 20092018 7.2 Reinsurance Segment Size by Premium Ceded, 20092018 8 Governance, Risk and Compliance 8.1 Legislation Overview and Historical Evolution 8.2 Legislation Trends by Type of Insurance 8.2.1 Life insurance regulatory trends 8.2.2 Property insurance regulatory trends 8.2.3 Motor insurance regulatory trends 8.2.4 Marine, aviation and transit insurance regulatory trends

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AArkstore enterprise 8.2.5 Personal accident insurance regulatory trends 8.2.6 Health insurance regulatory trends 8.3 Compulsory Insurance 8.3.1 Motor vehicle third-party liability insurance 8.3.2 Social security system 8.4 Supervision and Control 8.4.1 International Association of Insurance Supervisors (IAIS) 8.4.2 European Insurance and Occupational Pensions Authority (EIOPA) 8.4.3 Financial Market Authority (FMA) 8.5 Non-Admitted Insurance Regulatory Trends 8.5.1 Overview 8.5.2 Intermediaries 8.5.3 Market practices 8.5.4 Fines and penalties 8.6 Company Registration and Operations 8.6.1 Types of insurance organization 8.6.2 Establishing a local company 8.6.3 Foreign ownership 8.6.4 Types of license 8.6.5 Capital requirements 8.6.6 Solvency margins 8.6.7 Reserve requirements 8.6.8 Investment regulations

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AArkstore enterprise 8.6.9 Statutory return requirements 8.6.10 Fee structure 8.7 Taxation 8.7.1 Insurance premium or policy taxation 8.7.2 Corporate tax 8.7.3 VAT 8.7.4 Captives 8.8 Legal System 8.8.1 Introduction 8.8.2 Access to court 8.8.3 Alternative dispute resolution (ADR) 9 Competitive Landscape and Strategic Insights 9.1 Overview 9.2 Leading Companies in the Austrian Personal Accident and Health Insurance Segment 9.3 Comparison of the Top Four Personal Accident and Health Insurers 9.3.1 Gross written premiums 9.3.2 Net earned premiums 9.3.3 Gross claims 9.3.4 Paid claims 9.3.5 Assets 9.4 Uniqa sterreich Versicherungen AG Company Overview 9.4.1 Uniqa sterreich Versicherungen AG key facts 9.4.2 Uniqa sterreich Versicherungen AG Key Financials

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AArkstore enterprise 9.5 Wiener Stdtische Versicherung AG Vienna Insurance Group Company Overview 9.5.1 Wiener Stdtische Versicherung AG key facts 9.5.2 Wiener Stdtische Versicherung AG Key Financials 9.6 Generali Versicherung AG Company Overview 9.6.1 Generali Versicherung AG key facts 9.6.2 Generali Versicherung AG Key Financials 9.7 Merkur Versicherung AG Company Overview 9.7.1 Merkur Versicherung AG key facts 9.7.2 Merkur Versicherung AG Key Financials 10 Business Environment and Country Risk 10.1 Business Confidence 10.1.1 Market capitalization trend Vienna Stock Exchange, Austria 10.2 Economic Performance 10.2.1 GDP at constant prices (US$) 10.2.2 GDP per capita at constant prices (US$) 10.2.3 GDP at current prices (US$) 10.2.4 GDP per capita at current prices (US$) 10.2.5 GDP by key sector 10.2.6 Agriculture, hunting, forestry and fishing net output at current prices (US$) 10.2.7 Agriculture, hunting, forestry and fishing net output at current prices as a percentage of GDP 10.2.8 Manufacturing net output at current prices (US$) 10.2.9 Manufacturing net output at current prices as a percentage of GDP 10.2.10 Mining, manufacturing and utilities at current prices (US$)

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AArkstore enterprise 10.2.11 Mining, manufacturing and utilities at current prices, as percentage of GDP 10.2.12 Construction net output at current prices, (US$) 10.2.13 Construction net output at current prices as a percentage of GDP 10.2.14 Inflation rate 10.2.15 Exports as a percentage of GDP 10.2.16 Imports as a percentage of GDP 10.2.17 Merchandise exports growth 10.2.18 Merchandise imports growth 10.2.19 Annual average exchange rate EURUS$ 10.3 Infrastructure 10.3.1 Commercial vehicle exports total value 10.3.2 Commercial vehicle imports total value 10.3.3 Automotive exports total value 10.3.4 Automotive imports total value 10.3.5 Total internet subscribers 10.4 Labor Force 10.4.1 Labor force 10.5 Demographics 10.5.1 Gross national disposable income (US$) 10.5.2 Household consumption expenditure (US$) 10.5.3 Total population 10.5.4 Urban and rural populations 10.5.5 Age distribution of the total population

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AArkstore enterprise 11 Appendix 11.1 Methodology 11.2 Contact Timetric 11.3 About Timetric 11.4 Timetrics Services 11.5 Disclaimer

List Of Tables Table 1: Insurance Industry Definitions Table 2: Austrian Insurance Industry Gross Written Premium by Segment (EUR Billion), 20092013 Table 3: Austrian Insurance Industry Gross Written Premium by Segment (US$ Billion), 20092013 Table 4: Austrian Insurance Industry Gross Written Premium by Segment (EUR Billion), 20132018 Table 5: Austrian Insurance Industry Gross Written Premium by Segment (US$ Billion), 20132018 Table 6: Austrian Insurance Industry Gross Written Premium by Segment (Percentage Share), 20092018 Table 7: Austrian Insurance Industry Direct Written Premium by Segment (EUR Billion), 20092013 Table 8: Austrian Insurance Industry Direct Written Premium by Segment (US$ Billion), 20092013 Table 9: Austrian Insurance Industry Direct Written Premium by Segment (EUR Billion), 20132018 Table 10: Austrian Insurance Industry Direct Written Premium by Segment (US$ Billion), 20132018 Table 11: Austrian Insurance Industry Direct Written Premium by Segment (Percentage Share), 20092018 Table 12: Austrian Personal Accident and Health Insurance Gross Written Premium by Category (EUR Billion), 20092013 Table 13: Austrian Personal Accident and Health Insurance Gross Written Premium by Category (US$ Billion), 20092013

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AArkstore enterprise Table 14: Austrian Personal Accident and Health Insurance Gross Written Premium by Category (EUR Billion), 20132018 Table 15: Austrian Personal Accident and Health Insurance Gross Written Premium by Category (US$ Billion), 20132018 Table 16: Austrian Personal Accident and Health Insurance Direct Written Premium by Category (EUR Billion), 20092013 Table 17: Austrian Personal Accident and Health Insurance Direct Written Premium by Category (US$ Billion), 20092013 Table 18: Austrian Personal Accident and Health Insurance Direct Written Premium by Category (EUR Billion), 20132018 Table 19: Austrian Personal Accident and Health Insurance Direct Written Premium by Category (US$ Billion), 20132018 Table 20: Austrian Personal Accident and Health Insurance Earned Premium (EUR Billion), 20092013 Table 21: Austrian Personal Accident and Health Insurance Earned Premium (EUR Billion), 20132018 Table 22: Austrian Personal Accident and Health Insurance Paid Claims by Category (EUR Billion), 20092013 Table 23: Austrian Personal Accident and Health Insurance Paid Claims by Category (US$ Billion), 20092013 Table 24: Austrian Personal Accident and Health Insurance Paid Claims by Category (EUR Billion), 20132018 Table 25: Austrian Personal Accident and Health Insurance Paid Claims by Category (US$ Billion), 20132018 Table 26: Austrian Personal Accident and Health Insurance Incurred Loss by Category (EUR Billion), 20092013 Table 27: Austrian Personal Accident and Health Insurance Incurred Loss by Category (US$ Billion), 20092013 Table 28: Austrian Personal Accident and Health Insurance Incurred Loss by Category (EUR Billion), 20132018 Table 29: Austrian Personal Accident and Health Insurance Incurred Loss by Category (US$ Billion), 20132018 Table 30: Austrian Personal Accident and Health Insurance Retention by Category (EUR Billion), 20092013 Table 31: Austrian Personal Accident and Health Insurance Retention by Category (US$ Billion), 20092013 Table 32: Austrian Personal Accident and Health Insurance Retention by Category (EUR Billion), 20132018 Table 33: Austrian Personal Accident and Health Insurance Retention by Category (US$ Billion), 20132018

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AArkstore enterprise Table 34: Austrian Personal Accident and Health Insurance Loss Ratio (%), 20092013 Table 35: Austrian Personal Accident and Health Insurance Loss Ratio (%), 20132018 Table 36: Austrian Personal Accident and Health Insurance Commission and Expenses (EUR Million), 20092013 Table 37: Austrian Personal Accident and Health Insurance Commission and Expenses (EUR Million), 20132018 Table 38: Austrian Personal Accident and Health Insurance Combined Ratio (%), 20092013 Table 39: Austrian Personal Accident and Health Insurance Combined Ratio (%), 20132018 Table 40: Austrian Personal Accident and Health Insurance Frauds and Crimes (EUR Billion), 20092013 Table 41: Austrian Personal Accident and Health Insurance Frauds and Crimes (EUR Million), 20132018 Table 42: Austrian Personal Accident and Health Insurance Total Assets (EUR Billion), 20092013 Table 43: Austrian Personal Accident and Health Insurance Total Assets (EUR Billion), 20132018 Table 44: Austrian Personal Accident and Health Insurance Total Investment Income (EUR Million), 20092013 Table 45: Austrian Personal Accident and Health Insurance Total Investment Income (EUR Million), 20132018 Table 46: Austrian Personal Accident and Health Insurance Retentions (EUR Billion), 20092013 Table 47: Austrian Personal Accident and Health Insurance Retentions (EUR Billion), 20132018 Table 48: Austrian Personal Accident Insurance Number of Policies Sold (Thousand), 20092013 Table 49: Austrian Personal Accident Insurance Number of Policies Sold (Thousand), 20132018 Table 50: Austrian Personal Accident Insurance Gross Written Premium (EUR Million), 20092013 Table 51: Austrian Personal Accident Insurance Gross Written Premium (EUR Million), 20132018 Table 52: Austrian Personal Accident Insurance Loss Ratio (%), 20092013 Table 53: Austrian Personal Accident Insurance Loss Ratio (%), 20132018 Table 54: Austrian Travel Insurance Number of Policies Sold (Thousand), 20092013 Table 55: Austrian Travel Insurance Number of Policies Sold (Thousand), 20132018 Table 56: Austrian Travel Insurance Gross Written Premium (EUR Million), 20092013

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AArkstore enterprise Table 57: Austrian Travel Insurance Gross Written Premium (EUR Billion), 20132018 Table 58: Austrian Travel Insurance Loss Ratio (%), 20092013 Table 59: Austrian Travel Insurance Loss Ratio (%), 20132018 Table 60: Austrian Health Insurance Number of Policies Sold (Thousand), 20092013 Table 61: Austrian Health Insurance Number of Policies Sold (Thousand), 20132018 Table 62: Austrian Health Insurance Gross Written Premium (EUR Billion), 20092013 Table 63: Austrian Health Insurance Gross Written Premium (EUR Billion), 20132018 Table 64: Austrian Health Insurance Direct Written Premium (EUR Billion), 20092013 Table 65: Austrian Health Insurance Direct Written Premium (EUR Billion), 20132018 Table 66: Austrian Health Insurance Loss Ratio (%), 20092013 Table 67: Austrian Health Insurance Loss Ratio (%), 20132018 Table 68: Austrian Health Insurance Retentions (EUR Billion), 20092013 Table 69: Austrian Health Insurance Retentions (EUR Billion), 20132018 Table 70: Austrian Personal Accident and Health Insurance Direct Marketing Commission Paid (EUR Million), 20092013 Table 71: Austrian Personal Accident and Health Insurance Direct Marketing Commission Paid (EUR Million), 20132018 Table 72: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Table 73: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Table 74: Austrian Personal Accident and Health Insurance Policies Sold Through Direct Marketing (Thousand), 20092013 Table 75: Austrian Personal Accident and Health Insurance Policies Sold Through Direct Marketing (Thousand), 20132018 Table 76: Austrian Personal Accident and Health Insurance Number of Direct Marketing Distributors, 20092013

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AArkstore enterprise Table 77: Austrian Personal Accident and Health Insurance Number of Direct Marketing Distributors, 20132018 Table 78: Austrian Personal Accident and Health Insurance Bancassurance Commission Paid (EUR Million), 20092013 Table 79: Austrian Personal Accident and Health Insurance Bancassurance Commission Paid (EUR Million), 20132018 Table 80: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Table 81: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Table 82: Austrian Personal Accident and Health Insurance Policies Sold Through Bancassurance (Thousand), 20092013 Table 83: Austrian Personal Accident and Health Insurance Policies Sold Through Bancassurance (Thousand), 20132018 Table 84: Austrian Personal Accident and Health Insurance Number of Bancassurance Distributors, 20092013 Table 85: Austrian Personal Accident and Health Insurance Number of Bancassurance Distributors, 20132018 Table 86: Austrian Personal Accident and Health Insurance Commission Paid to Agencies (EUR Million), 20092013 Table 87: Austrian Personal Accident and Health Insurance Commission Paid to Agencies (EUR Million), 20132018 Table 88: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Table 89: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Table 90: Austrian Personal Accident and Health Insurance Policies Sold Through Agencies (Thousand), 20092013 Table 91: Austrian Personal Accident and Health Insurance Policies Sold Through Agencies (Thousand), 20132018 Table 92: Austrian Personal Accident and Health Insurance Number of Agencies, 20092013 Table 93: Austrian Personal Accident and Health Insurance Number of Agencies, 20132018 Table 94: Austrian Personal Accident and Health Insurance E-Commerce Commission Paid (EUR Million), 20092013 Table 95: Austrian Personal Accident and Health Insurance E-Commerce Commission Paid (EUR Million), 20132018

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AArkstore enterprise Table 96: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Table 97: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Table 98: Austrian Personal Accident and Health Insurance Policies Sold Through E-Commerce (Thousand), 20092013 Table 99: Austrian Personal Accident and Health Insurance Policies Sold Through E-Commerce (Thousand), 20132018 Table 100: Austrian Personal Accident and Health Insurance Number of E-Commerce Distributors, 20092013 Table 101: Austrian Personal Accident and Health Insurance Number of E-Commerce Distributors, 20132018 Table 102: Austrian Personal Accident and Health Insurance Commission Paid to Brokers (EUR Million), 20092013 Table 103: Austrian Personal Accident and Health Insurance Commission Paid to Brokers (EUR Million), 20132018 Table 104: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Table 105: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Table 106: Austrian Personal Accident and Health Insurance Policies Sold Through Brokers (Thousand), 20092013 Table 107: Austrian Personal Accident and Health Insurance Policies Sold Through Brokers (Thousand), 20132018 Table 108: Austrian Personal Accident and Health Insurance Number of Brokers, 20092013 Table 109: Austrian Personal Accident and Health Insurance Number of Brokers, 20132018 Table 110: Austrian Personal Accident and Health Insurance Commission Paid to Other Channels (EUR Million), 20092013 Table 111: Austrian Personal Accident and Health Insurance Commission Paid to Other Channels (EUR Million), 20132018 Table 112: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Table 113: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018

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AArkstore enterprise Table 114: Austrian Personal Accident and Health Insurance Policies Sold Through Other Channels (Thousand), 20092013 Table 115: Austrian Personal Accident and Health Insurance Policies Sold Through Other Channels (Thousand), 20132018 Table 116: Austrian Personal Accident and Health Insurance Number of Distributors in Other Channels, 20092013 Table 117: Austrian Personal Accident and Health Insurance Number of Distributors in Other Channels, 20132018 Table 118: Austrian Reinsurance Premium Accepted by Category (EUR Million), 20092013 Table 119: Austrian Reinsurance Premium Accepted by Category (US$ Million), 20092013 Table 120: Austrian Reinsurance Premium Accepted by Category (EUR Million), 20132018 Table 121: Austrian Reinsurance Premium Accepted by Category (US$ Million), 20132018 Table 122: Austrian Reinsurance Premium Ceded by Type of Insurance (EUR Million), 20092013 Table 123: Austrian Reinsurance Premium Ceded by Type of Insurance (US$ Million), 20092013 Table 124: Austrian Reinsurance Premium Ceded by Type of Insurance (EUR Million), 20132018 Table 125: Austrian Reinsurance Premium Ceded by Type of Insurance (US$ Million), 20132018 Table 126: Austrian Personal Accident and Health Insurance Percentage of Reinsurance Ceded (%), 20092013 Table 127: Austrian Personal Accident and Health Insurance Percentage of Reinsurance Ceded (%), 20132018 Table 128: Austria Life Insurance Regulatory Framework Table 129: Austria Property Insurance Regulatory Framework Table 130: Austria Motor Insurance Regulatory Framework Table 131: Austria Guarantee Fund Requirement Table 132: Austria Insurance Premium Tax Rates for the Financial Year 2013 Table 133: Austria Corporate Tax Rates for the Financial Year 2013 Table 134: Shares of Key Insurers in the Austrian Personal Accident and Health Insurance Segment (%), 2013 Table 135: Uniqa sterreich Versicherungen AG, Key Facts

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AArkstore enterprise Table 136: Uniqa sterreich Versicherungen AG, Key Financials (EUR Million), 20092013 Table 137: Wiener Stdtische Versicherung AG, Key Facts Table 138: Wiener Stdtische Versicherung AG, Key Financials (EUR Million), 2009-2013 Table 139: Generali Versicherung AG, Key Facts Table 140: Generali Versicherung AG, Key Financials (EUR Million), 2009-2013 Table 141: Merkur Versicherung AG, Key Facts Table 142: Merkur Versicherung AG, Key Financials (EUR Million), 2009-2013

List Of Figures Figure 1: Austrian Insurance Industry Gross Written Premium by Segment (EUR Billion), 20092018 Figure 2: Austrian Insurance Industry Gross Written Premium Dynamics by Segment, (20092018)) Figure 3: Austrian Insurance Industry Direct Written Premium by Segment (EUR Billion), 20092018 Figure 4: Austrian Insurance Industry Direct Written Premium by Segment (Percentage Share), 20092018 Figure 5: Austrian Personal Accident and Health Insurance Gross Written Premium by Category (EUR Billion), 20092018 Figure 6: Austrian Personal Accident and Health Insurance Gross Written Premium by Category (% Share), 2013 and 2018 Figure 7: Austrian Personal Accident and Health Insurance Dynamics by Category, 20092018 Figure 8: Austrian Personal Accident and Health Insurance Direct Written Premium by Category (EUR Billion), 20092018 Figure 9: Austrian Personal Accident and Health Insurance Direct Written Premium by Category (% Share), 2013 and 2018 Figure 10: Austrian Personal Accident and Health Insurance Dynamics by Category, 20092018 Figure 11: Austrian Personal Accident and Health Insurance Earned Premium (EUR Billion), 20092013 Figure 12: Austrian Personal Accident and Health Insurance Earned Premium (EUR Billion), 20132018

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AArkstore enterprise Figure 13: Austrian Personal Accident and Health Insurance Paid Claims by Category (EUR Billion), 20092018 Figure 14: Austrian Personal Accident and Health Insurance Incurred Loss by Category (EUR Billion), 20092018 Figure 15: Austrian Personal Accident and Health Insurance Retention by Category (EUR Billion), 20092018 Figure 16: Austrian Personal Accident and Health Insurance Loss Ratio (%), 20092013 Figure 17: Austrian Personal Accident and Health Insurance Loss Ratio (%), 20132018 Figure 18: Austrian Personal Accident and Health Insurance Commission and Expenses (EUR Million), 20092013 Figure 19: Austrian Personal Accident and Health Insurance Commission and Expenses (EUR Million), 20132018 Figure 20: Austrian Personal Accident and Health Insurance Combined Ratio (%), 20092013 Figure 21: Austrian Personal Accident and Health Insurance Combined Ratio (%), 20132018 Figure 22: Austrian Personal Accident and Health Insurance Frauds and Crimes (EUR Billion), 20092013 Figure 23: Austrian Personal Accident and Health Insurance Frauds and Crimes (EUR Million), 20132018 Figure 24: Austrian Personal Accident and Health Insurance Total Assets (EUR Billion), 20092013 Figure 25: Austrian Personal Accident and Health Insurance Total Assets (EUR Billion), 20132018 Figure 26: Austrian Personal Accident and Health Insurance Total Investment Income (EUR Million), 20092013 Figure 27: Austrian Personal Accident and Health Insurance Total Investment Income (EUR Million), 20132018 Figure 28: Austrian Personal Accident and Health Insurance Retentions (EUR Billion), 20092013 Figure 29: Austrian Personal Accident and Health Insurance Retentions (EUR Billion), 20132018 Figure 30: Austrian Personal Accident and Health Insurance Investment Portfolio (EUR Billion), 20092013 Figure 31: Austrian Personal Accident and Health Insurance Investment Portfolio (% Share), 2009 and 2013 Figure 32: Austrian Personal Accident and Health Insurance Penetration (% of GDP), 20092013 Figure 33: Austrian Personal Accident and Health Insurance Number of Policies Sold (Thousand), 20092013 Figure 34: Austrian Personal Accident and Health Insurance Number of Policies Sold (Thousand), 20132018 Figure 35: Austrian Personal Accident and Health Insurance Premium Per Capita (EUR), 20092013

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AArkstore enterprise Figure 36: Austrian Personal Accident Insurance Number of Policies Sold (Thousand), 20092013 Figure 37: Austrian Personal Accident Insurance Number of Policies Sold (Thousand), 20132018 Figure 38: Austrian Personal Accident Insurance Gross Written Premium (EUR Million), 20092013 Figure 39: Austrian Personal Accident Insurance Gross Written Premium (EUR Million), 20132018 Figure 40: Austrian Personal Accident Insurance Loss Ratio (%), 20092013 Figure 41: Austrian Personal Accident Insurance Loss Ratio (%), 20132018 Figure 42: Austrian Travel Insurance Number of Policies Sold (Thousand), 20092013 Figure 43: Austrian Travel Insurance Number of Policies Sold (Thousand), 20132018 Figure 44: Austrian Travel Insurance Gross Written Premium (EUR Million), 20092013 Figure 45: Austrian Travel Insurance Gross Written Premium (EUR Billion), 20132018 Figure 46: Austrian Travel Insurance Loss Ratio (%), 20092013 Figure 47: Austrian Travel Insurance Loss Ratio (%), 20132018 Figure 48: Austrian Health Insurance Number of Policies Sold (Thousand), 20092013 Figure 49: Austrian Health Insurance Number of Policies Sold (Thousand), 20132018 Figure 50: Austrian Health Insurance Gross Written Premium (EUR Billion), 20092013 Figure 51: Austrian Health Insurance Gross Written Premium (EUR Billion), 20132018 Figure 52: Austrian Health Insurance Direct Written Premium (EUR Billion), 20092013 Figure 53: Austrian Health Insurance Direct Written Premium (EUR Billion), 20132018 Figure 54: Austrian Health Insurance Loss Ratio (%), 20092013 Figure 55: Austrian Health Insurance Loss Ratio (%), 20132018 Figure 56: Austrian Health Insurance Retentions (EUR Billion), 20092013 Figure 57: Austrian Health Insurance Retentions (EUR Billion), 20132018 Figure 58: Austrian Personal Accident and Health Insurance Written Premium by Distribution Channel (% Share), 2013 and 2018

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AArkstore enterprise Figure 59: Austrian Personal Accident and Health Insurance Direct Marketing Commission Paid (EUR Million), 20092013 Figure 60: Austrian Personal Accident and Health Insurance Direct Marketing Commission Paid (EUR Million), 20132018 Figure 61: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Figure 62: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Figure 63: Austrian Personal Accident and Health Insurance Policies Sold Through Direct Marketing (Thousand), 20092013 Figure 64: Austrian Personal Accident and Health Insurance Policies Sold Through Direct Marketing (Thousand), 20132018 Figure 65: Austrian Personal Accident and Health Insurance Number of Direct Marketing Distributors, 20092013 Figure 66: Austrian Personal Accident and Health Insurance Number of Direct Marketing Distributors, 20132018 Figure 67: Austrian Personal Accident and Health Insurance Bancassurance Commission Paid (EUR Million), 20092013 Figure 68: Austrian Personal Accident and Health Insurance Bancassurance Commission Paid (EUR Million), 20132018 Figure 69: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Figure 70: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Figure 71: Austrian Personal Accident and Health Insurance Policies Sold Through Bancassurance (Thousand), 20092013 Figure 72: Austrian Personal Accident and Health Insurance Policies Sold Through Bancassurance (Thousand), 20132018 Figure 73: Austrian Personal Accident and Health Insurance Number of Bancassurance Distributors, 20092013 Figure 74: Austrian Personal Accident and Health Insurance Number of Bancassurance Distributors, 20132018

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AArkstore enterprise Figure 75: Austrian Personal Accident and Health Insurance Commission Paid to Agencies (EUR Million), 20092013 Figure 76: Austrian Personal Accident and Health Insurance Commission Paid to Agencies (EUR Million), 20132018 Figure 77: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Figure 78: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Figure 79: Austrian Personal Accident and Health Insurance Policies Sold Through Agencies (Thousand), 20092013 Figure 80: Austrian Personal Accident and Health Insurance Policies Sold Through Agencies (Thousand), 20132018 Figure 81: Austrian Personal Accident and Health Insurance Number of Agencies, 20092013 Figure 82: Austrian Personal Accident and Health Insurance Number of Agencies, 20132018 Figure 83: Austrian Personal Accident and Health Insurance E-Commerce Commission Paid (EUR Million), 20092013 Figure 84: Austrian Personal Accident and Health Insurance E-Commerce Commission Paid (EUR Million), 20132018 Figure 85: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Figure 86: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Figure 87: Austrian Personal Accident and Health Insurance Policies Sold Through E-Commerce (Thousand), 20092013 Figure 88: Austrian Personal Accident and Health Insurance Policies Sold Through E-Commerce (Thousand), 20132018 Figure 89: Austrian Personal Accident and Health Insurance Number of E-Commerce Distributors, 20092013 Figure 90: Austrian Personal Accident and Health Insurance Number of E-Commerce Distributors, 20132018 Figure 91: Austrian Personal Accident and Health Insurance Commission Paid to Brokers (EUR Million), 20092013 Figure 92: Austrian Personal Accident and Health Insurance Commission Paid to Brokers (EUR Million), 20132018 Figure 93: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013

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AArkstore enterprise Figure 94: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Figure 95: Austrian Personal Accident and Health Insurance Policies Sold Through Brokers (Thousand), 20092013 Figure 96: Austrian Personal Accident and Health Insurance Policies Sold Through Brokers (Thousand), 20132018 Figure 97: Austrian Personal Accident and Health Insurance Number of Brokers, 20092013 Figure 98: Austrian Personal Accident and Health Insurance Number of Brokers, 20132018 Figure 99: Austrian Personal Accident and Health Insurance Commission Paid to Other Channels (EUR Million), 20092013 Figure 100: Austrian Personal Accident and Health Insurance Commission Paid to Other Channels (EUR Million), 20132018 Figure 101: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20092013 Figure 102: Austrian Personal Accident and Health Insurance New Business Gross Written Premium (EUR Million), 20132018 Figure 103: Austrian Personal Accident and Health Insurance Policies Sold Through Other Channels (Thousand), 20092013 Figure 104: Austrian Personal Accident and Health Insurance Policies Sold Through Other Channels (Thousand), 20132018 Figure 105: Austrian Personal Accident and Health Insurance Number of Distributors in Other Channels, 20092013 Figure 106: Austrian Personal Accident and Health Insurance Number of Distributors in Other Channels, 20132018 Figure 107: Austrian Personal Accident and Health Insurance Five Forces Analysis Figure 108: Austrian Reinsurance Segment Premium Accepted by Category (EUR Million), 20092018 Figure 109: Austrian Reinsurance Segment Premium Accepted by Category (% Share), 2013 and 2018 Figure 110: Austrian Reinsurance Segment Premium Accepted Dynamics by Category, 20092018 Figure 111: Austrian Reinsurance Segment Premium Ceded by Type of Insurance (EUR Million), 20092018 Figure 112: Austrian Reinsurance Segment Premium Ceded Dynamics by Type of Insurance, 20092018

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AArkstore enterprise Figure 113: Austrian Personal Accident and Health Insurance Percentage of Reinsurance Ceded (%), 20092013 Figure 114: Austrian Personal Accident and Health Insurance Percentage of Reinsurance Ceded (%), 20132018 Figure 115: Austria Insurance Regulatory Framework Figure 116: Austria The Three Pillars of Solvency II Figure 117: Austria Insurance Supervision and Control at Various Levels Figure 118: Austria Insurance Regulatory Frameworks for Company Registration and Operation Figure 119: Shares of Key Insurers in the Austrian Personal Accident and Health Insurance Segment (%), 2013 Figure 120: Gross Written Premium Top Four Austrian Personal Accident and Health Insurers (EUR Million), 2013 Figure 121: Net Earned Premium Top Four Austrian Personal Accident and Health Insurers, 2013 Figure 122: Gross Claims Top Four Austrian Personal Accident and Health Insurers, 2013 Figure 123: Paid Claims Top Four Austrian Personal Accident and Health Insurers, 2013 Figure 124: Paid Claims Top Four Austrian Personal Accident and Health Insurers, 2013 Figure 125: Vienna Stock Exchange Market Capitalization (US$ Billion), 20072011 Figure 126: Austrian GDP at Constant Prices (US$ Billion), 20072011 Figure 127: Austrian GDP Per Capita at Constant Prices (US$), 20072011 Figure 128: Austrian GDP at Current Prices (US$ Billion), 20082012 Figure 129: Austrian GDP Per Capita at Current Prices (US$), 20082012 Figure 130: Austrian GDP by Key Sector (%) 2007 and 2011 Figure 131: Austrian Agriculture, Hunting, Forestry and Fishing Net Output at Current Prices (US$ Billion), 20072011 Figure 132: Austrian Agriculture, Hunting, Forestry and Fishing Net Output at Current Prices as a Percentage of GDP (%), 20072011

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