Glens Falls Business Journal - September 2024

Page 1


Building On Last Year’s Momentum, Adirondack Thunder Coaches Are Confident Of Strong Year

The Adirondack Thunder captured the ECHL’s North Division and Eastern Conference championships last year with a franchise record 97 points. They also drew an all-time high 4,239 fans per game including 16 sell-out crowds, and their extended six-week playoff run saw gross revenues reach $4 million.

Profits have been invested in both on- and off-ice improvements to make the fan experience even better as the Thunder set their sights on bringing a Kelly Cup championship home to Glens Falls next spring.

NBT

“The arena and team had their best year ever, which is real exciting as we head toward 2024-25,” said Jeff Mead, Thunder and Cool Insuring Arena general manager. “When this team started 10 years ago we sold 550 season tickets. Last year it was just north of 1,600 and we expect to be over 2,000 this season. So we’re pretty excited about where we are as an organization.”

The Thunder recently signed Head Coach Pete MacArthur and Assistant Coach Mike Bergin to new two-year deals. It was just over 24 months ago that

Continued On Page 9

Bancorp Expands Footprint Into Western New York By Merging With Evans Bancorp

NBT Bancorp Inc. (“NBT”) (NASDAQ: NBTB) and Evans Bancorp, Inc. (“Evans”) (NYSE American: EVBN) has announced they have entered into a definitive agreement pursuant to which Evans will merge with and into NBT. This merger will bring together two highly respected banking companies and extend NBT’s growing footprint into Western New York.

“We are enthusiastic about this opportunity to partner with Evans and are confident it is a high quality and incredibly impactful way to expand NBT’s presence into Western New York,” said NBT President and Chief Executive Officer Scott A. Kingsley. “Adding the greater Buffalo and Rochester communities to the markets served by NBT is a natural geographic extension of our footprint in Upstate New York where we have been very active and successful for nearly 170 years.”

The combined organization will have the highest deposit market share in Upstate New York for any bank with assets under $100 billion and will result in a network of over 170 locations from Buffalo, NY to Portland, ME.

NBT’s primary subsidiary, NBT Bank, N.A., has 154 locations in seven northeastern states. With 107 of those locations in Upstate New York, NBT’s banking franchise currently stretches west to east from Syracuse to the Capital District and north to south from Plattsburgh to Binghamton and the Hudson Valley. Evans, headquartered in

Williamsville, NY had assets of $2.26 billion as of June 30, 2024, and 18 locations in the Buffalo and Rochester markets.

Pursuant to the merger agreement, NBT will acquire 100 percent of the outstanding shares of Evans in exchange for common shares of NBT. The exchange ratio will be fixed at 0.91 NBT shares for each share of Evans, resulting in an aggregate transaction value of approximately $236 million based on NBT’s closing stock price of $46.28 on September 6, 2024. The merger was unanimously approved by the Boards of Directors of both companies.

“We are very excited to be joining the NBT family and bringing the next generation of community banking to Buffalo, Rochester and the Finger Lakes,” said David J. Nasca, Evans President and Chief Executive Officer. “We believe this strategic merger offers customers and the communities we serve access to elevated financial products and relationships with a combined organization that has consistently received recognition for delivering outstanding service while creating tremendous value for shareholders.”

Nasca will join the NBT board of directors following the merger.

The merger is expected to close in the second quarter of 2025, subject to the satisfaction of customary closing conditions, including approval by the shareholders of Evans and the receipt of required regulatory approvals.

Glens Falls Currently Undergoing Significant Revitalization With Plans For Future Projects

Raul’s Mexican Grill is offering new menu items to keep up with growing competition, and its owner has expanded his business footprint to stay at the forefront of Glens Falls’ fast-paced revitalization.

“When I started in October 2007 there wasn’t much here,” Russ Porreca said. “I could list the restaurants that were open at the time. Now we’re saturated with Mexican restaurants.”

In response, he’s bringing back popular fried chicken and waffles, previously offered at the former Chicken Shack, which he owned adjacent to Raul’s near Centennial Circle. Raul’s will also feature hardwood smoked brisket, beef and pork dishes.

In February 2021, Porreca purchased the former Dizzy’s Chicken building at 72 South Street,

near the intersection of Broad Street, with plans to move Raul’s there when his lease at 164 Glen Street expired.

But in May, he purchased the downtown building, home to 162 and 164 Glen Street, for $800,000. The three-story building, at the corner of Hudson Avenue, has upstairs apartments in addition to first-floor commercial space.

Porreca recently leased his South Street site to long-time chef Shannon Hart-Hume who plans to open a unique new restaurant by early December, tentatively named Bastard Restobar. The eatery will have an eclectic menu offering Korean, Italian, Mediterranean and Middle Eastern dishes.

“Think of it like the Great American Melting Pot,” she said. “I’m using ideas from each of Continued On Page 10

Local Businesses And Civic Groups Support TriCounty United Way’s Kids With Packs Program

Tri-County United Way has announced its partnership with Nemer Motor Group in leading the Kids With Packs program, which supports local schools.

Joining forces this year are partners including the Lions Club of Glens Falls, the Charles R. Wood Foundation, Target and The Post-Star.

This program ensures students across Warren, Washington, and Northern Saratoga counties have essential school supplies, setting up local schools for a successful start to the academic year.

The success of this year’s Kids With Packs program is further bolstered by the dedication of a record breaking number of volunteers who participated in the Kids with Packs Assembly Day held at Nemer Ford on August 23.

Leading up to the assembly and distribution of supplies, Tri-County United Way works closely with local educators and community leaders throughout the academic year to identify areas of greatest need per school. This proactive approach ensures that resources and funds raised for this program are allocated where they will have the most significant impact, particularly in under served communities.

Through, ‘United In Purpose’ Tri-County United Way plans to additionally support re-

gional schools with other necessities that specifically address the needs of local ALICE (Asset Limited, Income Constrained, Employed) populations. ALICE households often struggle to afford basic needs such as housing and childcare. In New York state, the ALICE population encompasses individuals and families with incomes above the federal poverty level ($26,000 for a family of four) but below the household survival budget ($75,800 for a family of four). This segment represents a significant yet often overlooked portion of our community facing challenges in affording essential needs. Tri-County United Way appreciates the work of all the volunteers, including those from the Lions Club of Glens Falls, Hudson Headwaters Health Group, The Warren County Sheriff, The Hyde Museum, National Grid and other community organizations. Thanks are also extended to partners that include Nemer Motor Group, Lions Club of Glens Falls, Charles R. Wood Foundation, Target and The Post-Star, as well as the generous donors who make this program possible year after year.

For more information and to get involved in this program, contact Laura Jensen, director of community engagement at Ljensen@tricountyunitedway.org.

Veteran forward Ryan Smith will once again contribute significantly to the scoring tally when the Adirondack Thunder take to the ice for their 2024-2025 season.
Photo by Andy Camp
Timber beams are set as construction continues on the 6,000-square-foot South Street Market Square project.

Selling a Company

As someone who has sold businesses for over 20 years (including my own), the most common question I get asked is, “What is my business worth?” The honest answer is that value is very buyer dependent, as all have varying motivations. However, the bedrock of business value is cash flow.

There are many types of cash flows buyers use to determine value, but the most common is adjusted earnings before interest, taxes, depreciation, and amortization (Adjusted EBITDA). This is calculated by adding back expenses to EBITDA to exclude items that do not represent ongoing operations.

Common adjustments include one-time expenses, excessive owner compensation, discretionary expenses, charitable contributions, and non-market rent expenses. To buyers it indicates the annual return on investment in your company. An industry, company specific multiplier is applied to to adjusted EBITDA to estimate a value.

Buyers want to see at least three years of demonstrated cash flow. If you are in a business cycle sensitive business, a five year or longer lookback may be required. If your business is growing rapidly, a trailing twelve months (TTM) is the most relevant measure.

ThielGroup is a business advisory service that provides brokerage, M&A, and valuation services throughout upstate New York and New England.

Interested in discussing how we can help you sell your business? Give me a call. I have been selling companies for 20 years!

Adirondack Winery has announced the appointment of Courtney Rankin as the organization’s inaugural female winemaker. With over six years of experience in winemaking, she will assume the responsibility of overseeing the production of over 35 wines and six hard ciders, as well as leading the development of new wine and hard cider releases for the company.

Ms. Rankin’s career started by getting involved in the craft beer industry. After completing her bachelor’s degree in film and screen studies, she changed direction to study craft beer brewing at Schenectady County Community College, where she got firsthand experience with local brewers. Through this introduction to the beverage industry, she found Galway Rock Winery in Ballston Lake. She started out apprenticing as the assistant winemaker for the owner and winemaker, Kate Soldani, learning the world of winemaking by, again, getting hands-on experience.

At Adirondack Winery, Ms. Rankin’s responsibility for wine and cider production will more than triple. Adirondack Winery’s wine production reaches 20,000 cases annually, while its Extreme Heights Cidery brand is fledgling. The Queensbury wine making facility has capacity to grow to a 50,000 case annual production volume.

The

Adirondack Pub & Brewery Expands Its Facility Along With Craft Beer

Adirondack Pub & Brewery celebrated completion of its expanded brewing operation with a ribbon-cutting ceremony recently.

In its 25th year of business, Adirondack Pub & Brewery has expanded its footprint with a new 3,000-square-foot addition adjacent to the pub, bringing the total size to approximately 15,000 square feet. Th is expansion, which includes new equipment to increase brewing capacity and meet the rising demand for diverse craft beverages, was made possible by funding from the State Development Craft Beverage Micro Grant Program.

Among the new offerings introduced since the expansion is a canned hard strawberry lemonade called “Cliff Jumper.” Beyond its variety of beers, the brewery has also launched a selection of beverages that include canned hard lemonades and teas, hard ciders made from New York State apples, hard seltzer, and the popular Bear Wizz Root Beer.

expansion on the local economy. The brewery was also presented a joint citation by State Sen. Dan Stec and Assemblyman Matt Simpson’s offices.

Hope Knight, Empire State Development president, CEO and commissioner said, “Craft breweries are cornerstones of communities all throughout New York state because they support jobs, attract visitors, and encourage new regional economic growth. ESD is proud to have helped Adirondack Pub and Brewery expand its operations and production, ensuring that even more people can enjoy the craft beverages made in the heart of Lake George.” State Sen. Dan Stec, 45th District, said, “For a quarter century, Adirondack Pub and Brewery has been a vital part of Lake George village’s economy. Its success comes as no surprise since Adirondack Pub and Brewery has remained at the forefront of the region’s craft brewing renaissance since its inception.” Assemblyman Matt Simpson, District 114, said, “The craft brewing industry in New York state has exploded in popularity and success over the last twenty-five years. Near the forefront of it all is John Carr. Adirondack Pub and Brewery has served as a blueprint for what’s possible, borne out of a vision of John’s to do more than simply brew a delicious product. The brewery represents a cornerstone in the regional tourism economy where both residents and visitors alike come together in celebration of community. In everything it does, whether it be the ADK 5K, Oktoberfest, or countless charitable endeavors, the Adirondack Pub and Brewery reflects the enthusiasm, positive energy, and forward-looking vision of John. Th is expansion, completed in part through the mergers & acquisitions, valuations, advisory

Shortly after starting her new position at Adirondack Winery, Ms. Rankin demonstrated her expertise in the field by passing the Level 1 Sommelier exam. To earn this status, she had to pass a wine theory exam in which she was tested on different wine types and the various regions they represent.

WMHT Public Media, a multichannel public communications organization serving Eastern New York and Western New England, hasannounced that Shantel Destra, managing editor

John Carr, owner of Adirondack Pub & Brewery said, “We are incredibly grateful to the state of New York and Empire State Development for this generous grant, which helps support economic growth and jobs in the Lake George Area. Th is has been instrumental in helping us expand our operations and continue to craft high-quality beverages right here in Lake George. Th is grant not only allows us to meet the growing demand from our customers but also reinforces our commitment to contributing to the local economy and community.”

Adirondack Pub & Brewery, established in 1999, is open year-round and supports a variety of jobs in the Lake George Area. State and local officials joined at the ceremony to speak to the economic impact of this brewery

Kathlene Thiel, MBA, CVA M&A Master Intermediary

A Wide Variety Of Luxury Watercraft Is Available Th rough Comitti North America

Since 1956, family-owned shipyard Comitti has been building bespoke, heirloom-quality boats in Lake Como, Italy, that are prized by discerning yachtsman, families and superyacht owners alike for their timeless lines, Italian craftsmanship and high level of customization. Now, these elegant runabouts and tenders, which range from 22 feet to 42 feet, are being offered exclusively in the U.S., Canada, Mexico and the Caribbean through newly formed distributor Comitti North America, headquartered in Saratoga Springs.

Among the models Comitti North America is introducing to the North American market year are the new 25’8” One 780 and 32’6” Isola 33, as well as a “super custom,” bespoke version of the popular Venezia 28 model paying homage to Comitti and many of the most coveted European runabouts from the ’60s and ’70s. Each of these models is now making its U.S. debut. Comitti North America also has several other Comitti models located in the U.S. available for viewing by prospective dealers and retail clients.

Comitti North America was founded this spring by Christopher and Chris Mackey, a father-and-son team who have made their mark in the luxury automobile industry over the last 30 years and have recently stepped out on their own with Mackey Auto Group, authorized factory sales and service provider for multiple internationally recognized brands with dealerships throughout upstate New York.

“My father and I have extensive experience in bringing luxury domestic and imported car brands to the U.S., and we recognized a unique opportunity to fill a niche in the North American marine market with Comitti boats. Not only are they Italian-built craft of the highest quality, evoking a ‘La Dolce Vita’ vibe, but each Comitti also can be extensively customized to the most granular level. Comitti North America’s clients will be able to tailor every detail of their new boat from hull color and interior furnish-

ings to special features like Champagne dispensers or a built-in ‘Bourbon Bar’. These hulls are a blank canvas for each client or dealer to personalize their Comitti to their individual preferences,” said Comitti North America Co-Founder Chris Mackey.

He continued, “Furthermore, Comitti boats are competitively priced with other U.S. Tier One boat manufacturers such as Chris-Craft and Cobalt, while at the same time offering the style, fit and finish of Tier One European brands like Riva at a fraction of the cost.”

Focusing on the exclusive, custom nature of the Comitti line, the Mackeys plan to limit production for the North American market to a maximum of 20 boats per year. Comitti North America is working to establish a network of select dealers in certain affluent “boating-centric” markets including but not limited to The Hamptons, Palm Beach, Lake Minnetonka, the “Lakes Region” north of Toronto, Lake Tahoe and Newport Beach. Interested retailers are encouraged to reach out as the initial round of dealer appointments will be limited to just three.

“Look for the Comitti North America display at the Newport International Boat Show on September 12-15 in Newport, Rhode Island, and the Palm Beach International Boat Show next March,” Mackey added.

“This is an exciting time in the industry for North American boaters and dealers to have access to these bespoke craft, which have attracted a passionate following in Europe and beyond for nearly 70 years.

The Comitti line of runabouts and superyacht tenders is unlike anything currently available in the domestic market. It is a brand that truly is a lifestyle on its own,” said Tyler Moseman, 32 Mile Marketing, who is supporting Comitti North America with his expertise in the boating marketplace.

For more information and to arrange a sea trial of new Comitti model, please contact Christopher Mackey ccm@comittinorthamerica.com.

The Tri-County United Way’s VITA Program Honored With An IRS Hall Of Fame Award

The Tri-County United Way VITA (Volunteer Income Tax Assistance) program has been honored with the National IRS “Hall of Fame” Award, a testament to its exceptional contributions and unwavering support for individuals and families with low to moderate incomes.

Chosen from 14 national nominees, Tri-County United Way’s VITA program distinguished itself through its remarkable service, community impact, and dedication to financial stability.

For over 20 years, the Tri-County United Way VITA program has operated 13 sites across Warren, Washington, and Northern Saratoga counties. During the 2024 tax season, 27 tax preparers and 15 appointment takers volunteered over 3,100 hours, preparing more than 2,000 tax returns. Their efforts generated $3.1 million in federal and state income tax refunds for the local economy and saved taxpayers over $700,000 in preparation fees.

The VITA program’s excellence was recognized by its in-house training, offering

24 hours of classroom or self-study instruction, available at flexible times. This year’s innovative outreach included local media interviews, print media outreach, and ads in several prestigious media outlets including the 50th Adirondack Balloon Festival program, which boosted volunteer recruitment and community engagement.

The IRS-sponsored VITA program offers free tax preparation to eligible residents nationwide. Locally, the Tri-County United Way, Cornell Cooperative Extension — Washington County, and the Moreau Community Center have partnered to create a network of VITA volunteers. Volunteers, who come from diverse backgrounds, typically commit four to eight hours per week from mid-January to April 15. Comprehensive training and userfriendly software empower them to provide effective tax assistance.

To learn more about the VITA program, visit TriCountyUnitedWay.org.

To connect with Laura Jensen, director of community engagement, mail to:Ljensen@ tricountyunitedway.org.

Discerning boating enthusiasts on Lake George have purchased a variety of watercraft from Comitti North America.

GLENS FALLS BUSINESS JOURNAL

2000 Business Of The Year Adirondack Regional Chamber Of Commerce

HarryW@glensfallsbusinessjournal.com

Building Strong Relationships Is As Important At The Gym As Improving Physical Fitness

At The Gym in Queensbury, a workout is not only about physical fitness. It’s about building relationships and the team effort behind the wellness of each client. According to owner Ryan Holderman, this philosophy has served him well.

“Here we care about people more than money,” he said, a mantra shared by The Gym’s personal training manager, Kasey Gorton.

The business that Holderman started 10 years ago in a 2,500-square-foot space in South Glens Falls now occupies 26,000 square feet at Aviation Mall. The Gym is ever growing its customer base and adding new fitness programs and equipment to its offerings, and Holderman said he is always looking to expand further.

The “fun career path” he took out of college was not one he thought would culminate in his own business, Holderman said.

“I played baseball at Adirondack Community College, and I think athletes want to stay fit,” he said. “After you retire from sports, what do you do next?”

He dabbled in a few jobs in two other states, but went to New York City for four years and joined an independently owned, three-story fitness club with 3,000 members. His fi rst year there earned him the title ‘personal trainer of the year’ because, he said, “I’m not afraid to work.”

Th is experience in the corporate world helped Holderman realize that businesses make more money than employees do.

“I had the idea that when I moved back home, I would start a fitness center that was trainer-based rather then machine-based,” said Holderman.

“The staff are all personal trainers who are given the freedom to create their own schedules and to make as much or as little money as they want while helping as many people as possible,” he said.

“We do a lot of things that don’t necessarily benefit our bank accounts,” he said. “It is more of a karma-based methodology.”

“A gym can be a really intimidating place for people,” said Gorton. “When people hear about us they may think of group classes, but we offer much more.”

“Whether a 15-year-old athlete, a soccer mom, a senior citizen, or someone recovering from surgery, our ideology is that fitness is for everyone,” she said, noting that the majority of members are women.

With 10 to 15 trainers at The Gym, one will be the best match for whoever walks through

their door, Gorton said.

Holderman said he offers a free, three-part consultation for new clients involving an initial “meet and greet” to document such things as workout history, injuries, and nutrition, and so they can get to know the client “as a person and not just a scan card.”

There follows a movement screening to observe the person’s basic movement patterns, such as how they get off a chair or do squats, lunges or push-ups. Holderman said, “this is for us to help coach them on proper form.”

The fi nal session is a 30-minute workout that informs how to customize a program that will be based on goals and affordability, he said.

“Newcomers always ask how much membership is going to cost, but it really depends on the program,” Gorton said. “It could be 10 dollars or go up to two hundred and fi ft y dollars.”

Pricing depends largely on whether the client will use equipment on their own, take group classes, or build a customized program with a personal trainer, as well as frequency and time at The Gym, she said.

“It does the customer a disservice to blanket your cost structures,” Holderman said. “And we are flexible, so you don’t pay if you go on vacation for a week.”

The Gym has a full spectrum of services: boxing, cycling, yoga, pilates, weight training for weight loss or functional fitness, motivational challenges, and more, he said. Young ballplayers may be interested in the batting cage and computerized HitTrax system while some parents are looking for a healthy outlet for a depressed or autistic child, Holderman said.

“At times the community atmosphere at The Gym is much like life coaching as our staff educate, motivate, inspire and influence people,” he said.

“Sometimes I think we care more about the results our clients are achieving than they do,” he said.

Staff and members alike are communityconscious people, Holderman said. Together they have done food drives and meal deliveries, raised funds for Lucky Puppy, and supported the marathon dance and backpack program locally, Gorton said.

“We may be the driving force, but the people who come in here are some of the most generous people in our community,” said Holderman.

Visit www.thegym518.com to learn more about fitness programs and an upcoming ladies night event.

Owner Ryan Holderman, (kneeling left) and Training Manager Kasey Gorton lead a team of dedicated personal trainers at The Gym in Queensbury.

Fitness / Nutrition

Trained Dietitians At Hudson Headwaters Guide Clients Toward Healthy Eating Habits

As part of its mission to provide comprehensive primary care throughout the North Country, Hudson Headwaters Health Network has a team of three registered dietitians who provide nutrition counseling to patients. Hudson Headwaters has 25 centers located throughout the North Country.

Registered Dietitian Alexandra Barbieri is responsible for covering the southern tier which includes centers in Moreau and Glens Falls. A native of Hudson Falls, she has a master’s degree in applied nutrition and has been working as a registered dietitian for 10 years.

At Hudson Headwaters, registered dietitians are considered an integral part of the treatment team. In addition to seeing patients in person, they also offer telehealth and telephone consultations. They accept patients only through the Hudson Headwater network, providing their services at no cost to the patient. The practice also has a certified diabetes educator who works closely with patients with diabetes.

“There’s a real demand for our services, and we are scheduling about three months out,” said Barbieri. “I might meet with a patient as little as once or twice, or I could work with them for years. A big part of being a dietitian is providing accountability and continued education.”

On average, Barbieri estimates that she meets with most patients three to six times over the course of one year or more.

“From a health and habit standpoint, in the beginning, you work on education. In order to make changes, habits need to be created. We call that the action stage, and that can take about six months to one year. After that, there is the maintenance stage.”

According to Barbieri, diabetes is the number one reason patients are referred to a registered dietitian.

“We aren’t just seeing people in their 60s and 70s with diabetes. We’re seeing people in their 30s, 40s, and 50s, and we are also seeing more children. It’s a combination of genetics, a lot of sugar-sweetened beverages, a lot of junk food and convenience food, and people being more sedentary.”

Barbieri said the majority of her patients are very receptive to the changes she recommends.

“Most of the time people are quite receptive. They typically have a good rapport with their provider who made referral, or they may have asked for the referral. By the time they come to see me, they have been waiting a couple of weeks or a couple of months, and in most cases, they are looking forward to the appointment.”

According to Barbieri, many of Hudson Headwaters’ patients live in areas that qualify as food deserts—areas where residents have limited access to affordable and nutritious food, particularly fresh fruits, vegetables, and other healthy foods. Some of these patients may not have the financial resources necessary to purchase healthy food.

“As we go further north, it becomes really

rural. Food deserts exist in Franklin and Essex counties, and some people are shopping at Stewart’s or the Dollar Store. So, we have to tailor our recommendations, and we have to start looking at where the local food pantries are. We try our best to reduce all barriers.”

For those interested in general guidelines to improve their health, Barbieri recommends the Mediterranean diet as a good starting point.

“I like it because it focuses on less processed foods but also give you a range of animal foods--chicken, fish, and some beef—along with low-fat dairy. Th ere are a lot of fruits, vegetables, nuts, seeds, and beans. It’s considered anti-inflammatory and helps with a lot of things including type 2 diabetes, cardiovascular disease, and weight management.”

Barbieri advised against relying on social media influencers for nutrition advice, saying that much of the advice they offer is “absolutely false.” Fad diets can also be problematic, Barbieri mentioning the keto diet as an example.

“The keto diet is very restrictive, not sustainable, and extremely expensive. Because it focuses on high fat, it can be a problem for someone with cardiovascular disease or type 2 diabetes,” she said.

In recent years, registered dietitians have been working with more and more individuals who have been prescribed semaglutide weight loss medications.

“Medications such as Monjauro and Ozempic are very effective for people with type 2 diabetes. They are great for controlling blood sugar,” said Barbieri. “They have also been very effective for losing weight. The concern is that insurance companies aren’t wanting to pay for them unless you have a pre-existing condition. Patients might be approved one month and not approved the next month. There’s no tapering. You’re just done.”

When that happens, those who haven’t developed healthy eating and exercise habits typically

Glens Falls YMCA

Offers A Large Variety Of

Programs

To Help People Focus On Fitness

The Glens Falls YMCA is gradually growing out of its COVID-induced funk. Attendance and participation in programs are both close to prepandemic levels, according to Health and Wellness Director Heather Hamell.

Pedalling for Parkinsons and a six-week “walk with ease” program for arthritis sufferers are popular and there are plans for a 16-week blood pressure program to begin in October.

In the wellness center, the machines and free weights are busy and the 1/16-mile indoor track attracts participants from people with walkers to runners, she said.

Healthy Start orients new users to the exercise machines. In the pool, people are swimming laps and taking part in Acquafit and other group programs.

The gym hosts Pickelball and adult basketball—at different hours.

Gynnastics programs are very popular with children, she noted, and older children are welcome in adult programs. For the youngest children, there is child care available. The YMCA also offers beforeand after-school care and is just winding up a season of summer day camp.

Hamell has also seen more young women coming in to lift weights or just hang out and enjoy each other’s company. They are also the majority of participants in group exercise classes.

Programs are open to members and nonmembers alike, although non-members may have to pay a fee.

“We want to help everyone reach good health,” Hamell said.

The YMCA also aims to be “a great community

gain the weight back very quickly.

“There are people who have lost a large amount of weight and don’t know what to do to maintain it,” she said.

For that reason, Hudson Headwaters’ primary care physicians typically refer patients to one of the registered dietitians before prescribing a weight loss medication. Some insurance companies also require patients to meet with a dietitian before they will cover the medication.

With the new school year underway, Barbieri is providing advice to parents of her young

place to be,” beginning with free coffee in the lobby. “We’ve grown quite a bit since the pandemic,” she noted.

As more members come back, the facility is looking at expanded hours and staying open seven days a week.

“We’re working on it,” Hamell said. Hamell was born and raised in Glens Falls. She has been at the Y for two years, all of it as wellness director. She is a certified personal trainer and, she said, “I have always been interested in health and wellness and positive exercise.”

patients, suggesting nutritious lunch box options. She recommends pairing fiber filled snacks—things like whole grain crackers and fruit—with some sort of protein. Protein options include cheese sticks, Greek yogurt, and nuts. When opting for canned fruit, it is important to make sure it is packed in its own juice. For sandwiches, lean turkey, chicken, or peanut butter on whole grain bread are healthy options. This fall, Hudson Headwaters will be offering a variety of free nutrition classes to its patients. For more information, visit www.hhhn.org.

Alexandra Barbieri is a registered dietitian at Hudson Headwaters Health Network.
Courtesy of Hudson Headwaters
Health & Wellness Director Heather Hamell (right) and Personal Trainer Zara Richards at YMCA. Glens Falls Business Journal photo

GLENS FALLS BUSINESS JOURNAL Home / Energy

The Rise Of Cyber Crime Makes Focused Insurance Critical For All Businesses

Cyber crime is on the rise so rapidly that more U.S. businesses have been victims of attack than not. Here in the North Country, companies with 10 to 50 employees are frequent targets said Kevin O’Brien, president of TechFirst Insurance Agency in Queensbury.

“Most mid-sized companies do not have a computer techie on staff guarding the entryways,” said O’Brien, who is co-partner with Mark Shaw, founder of StoredTech, a local IT services firm. “The discussion right now is not if you’re going to get attacked, but when.”

O’Brien said that “when a bad actor enters into their computer network, the business must report to the state.” One benefit of cyber insurance is the needed legal counsel to navigate those requirements.

But as cyber criminals “get smarter” at what they do, O’Brien said companies need a policy to cover notifying everyone whose personal data has been stolen, lost revenue, data reparation, and much more.

“Cyber crime is so regular that all businesses need to put money up for insurance, because it impacts not only your business, but your clients, vendors, advertisers, and anyone whose payment information and personal data you may be storing,” he said.

With so many levels of risk, O’Brien said it is not enough to have cyber coverage as an add-on to a general liability policy. There needs to be a standalone policy specific to that business.

“Proper protection is like a smoke alarm, he said. “When there’s a fire in the business, everyone hears it and gets out safe.”

Social engineering is particularly widespread today. These are scams to lure employees into exposing data or giving access to restricted information, often by clicking on a link from a fake email posing as a legitimate business. Sometimes the message seems to come from a user the recipient knows.

The resulting losses may not be great as in an AT&T-level ransomeware attack, but there is potential damage to the company’s reputation.

“An important piece of a cyber policy is crisis management, or reputational risk,” he said. “Your company’s reputation is in jeopardy because you did not lock down the gates to your data systems.”

“Now the public knows about the lapse as it is splashed over social media or newspapers,” he

said. “It’s tough to put a dollar amount on this.”

But O’Brien said a crisis management team of specialists provided by the insurance company takes over the public relations to let the media know the situation is now under control.

“This is what I call first-party benefits of a cyber policy,” he said.

The first party is the company taking care of their network and their data, paying any ransom, notifying the state, having the insurance carrier reach out to those whose data was hacked and may have paid a ransom to get it back, and free credit reporting for two years, he said.

Another policy feature is third-party coverage, which O’Brien said “is just as important.”

Third parties are the customers, advertisers or vendors for which the business keeps credit card and other private data that may have been compromised in a cyber event.

“The policy pays for the client company to get their systems back up and running,” he said.

“Then TechFirst goes to that third party’s insurance carriers to make sure their clients are covered for the expenses they lost.”

Not all cyber insurance carriers have third party coverage.

“Most businesses have first party insurance just to clean up their own database,” said O’Brien.

Business Report

Life Insurance for Wealth Transfer

The Baby Boomer generation will pass on an estimated 80-plus trillion dollars of wealth to their family, and this will be the largest wealth transfer in the history of mankind. There are certain types of fi nancial assets that are very complicated to be passed on to the next generation and this article will focus on one in particular – qualified assets (IRA, 401(k).

Qualified assets are estimated to be around $20 trillion of wealth. As I write this article, a vast sum of the money will be 100 percent taxable as ordinary income and never receive a step up in basis at death. These monies have a huge tax obligation sent down to your heirs to pay the tax bill that you left behind.

Previously, fi nancial advisors had the ability to do a stretch IRA, to spread these payments out for decades, but the government discontinued the stretch IRA and now nonspouse beneficiaries have 10 years to have 100 percent of the inherited IRA paid out. That leads me to ask you a question…Do you want to leave a tax liability or do you wish to leave a tax-free benefit for your legacy?

Deciding on that answer can lead you to consider purchasing a life insurance policy to pass some of your qualified assets tax-free to your loved ones. Th is option does not have to be all or none. At the Retirement Planning Group, we usually do a carve out, with a portion of the qualified assets to be spent down to purchase a life insurance policy. Some of these policies can be paid for over a 10-year, 20-year, or lifetime payout. Depending on your other assets and the size of your estate, you might even have the ability to do a onetime payment.

Life insurance isn’t something only the wealthy use for wealth transfer and estate preservation. There are several unique features of life insurance, but the two that are most beneficial are tax-free and guaranteed values. Many of our clients have used life insurance for a guaranteed wealth transfer, especially if you are in a blended family and you have a substantial age difference between spouses.

When the fi rst spouse passes away (typically the male), a tax-free benefit can be paid to his children to satisfy his legacy desires. The surviving spouse doesn’t have to sell assets off or be involved in an awkward fi nancial situation. Th is is only one of many solutions

518-744-7791 mlongley10@yahoo.com

for life insurance. Roth IRAs and life insurance both have a common structure. They are both tax-free wealth transfer options from one generation to another. The biggest difference is, the Roth IRA is always included in your estate. Life Insurance, if it is owned and set up properly inside a Trust, can be excluded from your estate. The problem we see is most individuals are top heavy with pre-tax dollars rather than after tax Roth IRA or Roth 401(k) dollars. Most of this is due to the structure of the 401(k) plan you participated in at your employer, and a lot of high-net-worth people did not qualify for Roth IRA contributions. Life insurance can be set up so it’s outside your estate and the proceeds at death can be retained by the Trust to act in a fiduciary capacity to have the assets follow your bloodline and meet certain objectives you would like for your family (weddings, college education, future pension benefits for a child that doesn’t have one, etc.). Just like the Roth IRA, there is not a Required Minimum Distribution (RMD) for life insurance. Non-spouse Roth IRA beneficiaries must take the RMD. If you are looking to leave a tax-free, uncomplicated legacy to your family and loved ones, life insurance should be considered as an option. There is no one size fits all, and every family and situation is different. Seek out competent fi nancial and legal advice and give some thought on how you wish to leave your legacy.

Kevin O’Brien’s firm, TechFirst Insurance Agency in Queesnbury, offers cyber insurance.
Courtesy of TechFirst Insurance Agency
David Kopyc, president of Retirement Planning Group LLC.

Business Report

Safeguard Profits: Key Holiday Insurance Strategies

The holiday season is a critical time for businesses, especially those in retail. With the surge in sales, there is also an increase in inventory to meet the demand. While this can lead to substantial profits, it also introduces significant risks. Business insurance for inventory during the holidays is essential to protect your investment and ensure your operations run smoothly. Here’s what you need to know.

Understanding the Risks: The holiday season presents unique challenges for businesses. Some of the most common risks include; theft & burglary, fire hazards, damages in transit, and natural disasters. With the increased flow of customers and high-value inventory, the risk of theft and burglary rises. Seasonal hiring may also mean less experienced staff who may be less vigilant about security protocols. These temporary employees, while essential for handling the holiday rush, might not have the same level of training or loyalty as permanent staff, which can inadvertently increase the risk of internal theft.

Holiday decorations, increased electrical usage, and heating can elevate the risk of fire. Dry Christmas trees, decorative lights, and heating systems running at full capacity can contribute to potential fire hazards. The festive atmosphere often leads businesses to add extra lighting and decorations, which, if not properly managed, can become fire hazards. It’s crucial to regularly inspect all electrical decorations for frayed wires and to ensure that real Christmas trees are kept hydrated to prevent them from becoming fire risks.

Shipping delays and handling issues can result in damaged goods. The higher volume of shipments during the holidays increases the chances of mishandling and accidents. This period sees an unprecedented number of packages being moved, and with that comes a higher likelihood of damage occurring during transportation. Proper packaging and choosing reputable shipping services can mitigate some of these risks.

Winter storms and other natural disasters can disrupt business operations and damage inventory. Heavy snow, ice storms, and freezing temperatures can all impact your ability to operate and protect your inventory. These natural events can cause power outages, structural damage to your premises, and hinder both staff and customers from reaching your location, severely impacting sales and operations.To mitigate these risks, various types of insurance can be crucial:

Commercial Property Insurance: This covers damage to your business premises and the inventory within, due to events like fire, theft, or natural disasters. It typically includes coverage for the building itself, as well as equipment, inventory, and furnishings. This type of insurance is fundamental for any business, ensuring that if your physical location or inventory is damaged, you have the financial backing to recover without devastating losses.

Business Interruption Insurance: If a covered event forces you to halt operations, this insurance can cover lost income and ongoing expenses. This is crucial during the holiday season when a disruption can lead to significant revenue loss.

Inland Marine Insurance: This type of insurance covers goods in transit, ensuring that your inventory is protected while being transported to or from your business. It can also cover goods stored at third-party locations, which is common during the holiday rush. Given the increased shipping activities during the holidays, this insurance can be invaluable in protecting against losses that occur during transit, whether by road, rail, or air.

Crime Insurance: This policy can protect against losses from theft, burglary, and employee dishonesty. It can cover incidents both on your premises and off-site. With the heightened risk of theft during the busy holiday season, crime insurance provides

a safeguard against both external and internal threats, ensuring that your business remains secure.

Tips for Choosing the Right Coverage

1. Assess Your Inventory Value: Calculate the total value of your inventory, including seasonal stock increases, to ensure you have adequate coverage. Don’t forget to account for high-value items and any special seasonal merchandise.

2. Review Policy Limits: Ensure that your policy limits are sufficient to cover potential losses, especially during peak holiday periods. This may mean increasing your coverage temporarily to account for the higher inventory levels.

3. Understand Exclusions: Read the policy details to understand what is and isn’t covered. Pay special attention to exclusions related to holiday-specific risks. For example, some policies may not cover certain types of theft or damage caused by specific seasonal hazards. Being aware of exclusions can help you prepare for potential gaps in coverage and seek additional policies if necessary.

4. Bundle Policies: Combining multiple types of insurance, such as property and business interruption insurance, can provide comprehensive coverage and potentially save on premiums. Bundling can also simplify the claims process if you experience a loss.

5. Work with a Knowledgeable Broker: An experienced insurance broker can help tailor a policy to your specific needs and navigate the complexities of business insurance. They can also advise on any additional coverages you might need, such as product liability insurance for seasonal products.

Continued On Page 11

Cyber Crime

Continued From Page 6

“They don’t realize that customers who got hacked may come back and sue them directly or their insurance companies are looking to be reimbursed.”

O’Brien said it is in the best interest of policyholders, insurers, and business insurance agents to be aware of cyber crime and take a role in preventing it.

“TechFirst makes proactive efforts, which is where StoredTech comes in,” he said. “They do a ‘score card’ to see where gaps may be in the client’s network.”

“Are they susceptible to hackers, or do they have defensive measures in place?” he noted. “Every business wants to back-up their data and secure it nightly, so if you lost data it is only one day’s worth.”

“Another measurement on the score card is MFA, multi-factor authentication, which New York requires for professions such as health care,” said O’Brien. “This involves typing in a secondary code sent to a cell phone before the employee can access the programs storing PII, or personally identifiable information.”Only certain employees should be given access to programs like QuickBooks(R), such as the accounting staff but not the salespeople, O’Brien said, because the fewer people with access the more secure the company.

Insurance premiums are based on factors such as whether the company has MFA, how many employees work remotely, other cyber claims in the past three years, and more.

He said after an event, a “forensic detective” such as StoredTech will go through the compromised network and look not only for what was stolen but also what may have been left behind; a “Trojan horse” waiting to cause a future event.

“TechFirst and StoredTech working together helps clients get a well-rounded program to make sure the network is protected and there is a coverage proposal for cyber insurance, because mistakes do happen,” said O’Brien.

“The days of clicking on a link for a free lottery ticket are long gone,” he said. “Never click on anything without first having your security officer determine if that email is legit.”

Learn more at www.techfirstinsurance.com.

The workforce is undergoing a generational shift. Job seekers’ expectations are evolving, and companies need to evolve with them. Numerous trends are cropping up for 20242025, yet three themes are continually emerging that appeal directly to the future workforce.

First, offer employees a comprehensive health plan that goes beyond standard health insurance. Expand wellness offerings to include mental health support, nutrition counseling, or reimbursement for mindfulness applications. These offerings can energize your employees while also increasing their productivity.

Second, incorporate Diversity, Equity, and Inclusion (DEI) initiatives. This fosters an environment of acceptance and security. Providing DEI training, support networks, and mentorship opportunities will appeal to multiple generations.

Finally, integrate a more personalized benefits package to meet the needs of a dynamic workforce. Allowing choices such as student loan relief, childcare support, or even pet insurance gives employees the flexibility to choose what is important to them. Every company is unique and should understand the needs of its employees to create a successful benefits plan.

Melissa Davidson, CIC, Senior Sales Executive, Northern Insuring, Glens Falls.

GLENS FALLS BUSINESS JOURNAL

Home / Energy

Spray Foam Is Considered Excellent Method Of Insulating Homes Against Heat Loss

With locations in Warrensburg and Niskayuna, North East Spray Foam has been meeting the insulation needs of Capital Region customers for more than two decades. Owner Geoff Konis also operates North East Underlayment, a concrete repair company that has been in business for 40 years, conducting business in 30 states.

Konis got into the spray foam business after hiring a company to install the product in his late 1800s-era home in North Creek.

“I hired someone to insulate my very old home with spray foam, and I was so impressed with the product and so disappointed in the customer service that I started to pursue the idea of starting the business,” he said.

“Polyurethane spray foam is one of the most efficient ways to insulate homes from heat and cold. It is very widely used in residential construction and commercial construction as well as in multi-family housing—apartments and condos. It can also be used to improve aging structures, making them more energy efficient,” he explained.

North East Spray Foam manufactures their product by combining chemicals in one of five mobile facilities, climate controlled trailers that are taken to job sites. Inside the trailers, chemicals are combined at the proper temperature and pressure using specialized equipment. Immediately after the foam is manufactured, it is transported down a high-pressure hose. An application gun located at the end of the hose is used to dispense the foam.

Applied in liquid form, once applied the foam expands and hardens to form a rigid layer of insulation. It is particularly effective at filling spaces that are irregularly shaped as well as small gaps, holes, and cracks. As much as 40 percent of a home’s energy is lost when air escapes through uninsulated gaps, holes and cracks, and the North American

Insulation Manufacturers Association estimates that 90 percent of U.S. homes are under-insulated.

According to the American Chemistry Council, homes and buildings equipped with spray polyurethane foam utilize less energy, helping to create a less carbondependent society and supporting the fight against climate change.

Homeowners who choose to have spray polyurethane foam installed in their homes may also qualify for tax credits and rebates from local and federal agencies.

Because improperly installed spray foam can cause swelling or sagging in walls, it should be applied by professionals.

“The applicators have a very difficult job, and they have to be well seasoned to do the task at hand,” said Konis. “There’s a lot of training, and we take the time and make the investment to train our employees. It takes a person about a year to become familiar enough with the process to be able to do good, clean, safe work.”

Although Konis said the job pays “about twice the average household income,” his company is struggling to find employees.

“Like many businesses, we are suffering with labor shortages,” he noted.

According to industry estimates, spray foam insulation costs for homeowners range from $1,409 to $4,145, with the national average being $2,756.

“It’s incredibly difficult to put a number on it without doing an extensive evaluation of the structure,” said Konis. “We have two full-time estimators who go out and do estimates and help customers make decisions on what they can do to make their homes more comfortable and to save energy.”

North East Spray Foam services customers within a 100-mile radius around Warrensburg and Albany.

For more information or to receive a free estimate, visit www.northeastsprayfoam. com

Water Conservation And Monetary Savings Are Possible With Use Of Low-Flow Fixtures

As water conservation becomes an increasingly critical concern across the country, many homeowners are discovering new ways to save on their water bills while helping the environment. From aerators that reduce faucet flow to highefficiency toilets that use a fraction of the water, these innovations are quietly making waves in areas where every drop counts. Though such water-saving fixtures may not yet be household staples in regions like ours, experts believe it’s only a matter of time before they catch on.

“In this area, there’s still a sense that water is limitless,” said Ty Hall, co-founder and president of Jack Hall Plumbing and Heating in Glens Falls. “But that attitude might shift as people become more aware of the benefits—both environmentally and financially—of conserving water.”

With 40 years of experience, Jack Hall Plumbing and Heating is no stranger to helping homeowners save money through energy-efficient solutions. The company, founded by Hall and his father, Jack, offers much more than plumbing services. From heating and air conditioning to cutting-edge attic insulation, they’ve built a reputation for helping customers lower utility bills. Now, with water-saving fixtures gaining popularity, they’re ready to offer guidance on how small changes can lead to big savings.

For example, installing a simple faucet aerator can significantly reduce water usage, lowering flow from 2.2 gallons per minute to just 1.5— without compromising water pressure.

“Aerators are a quick, inexpensive fix,” said Hall. “You don’t need to replace your whole faucet. You just swap out the aerator, and you’ll see savings right away. Plus, you’ll still get a decent stream of water, so it doesn’t feel like a downgrade.”

For a more significant impact, high-efficiency toilets are another option worth considering. Older toilets, particularly those manufactured before 1994, can use 3.5 gallons or more per flush, which adds up quickly in a busy household. Today’s high-efficiency models, by contrast, are designed to use as little as 1.28 gallons per flush, without compromising flushing power.

“Modern water-saving toilets are engineered to perform better than the older, water-hogging models,” Hall explained. “The good ones will actually flush a lot better than the cheaper options, and you’ll save thousands of gallons of water over time.”

performance,” Hall said. “You’ll still get a satisfying shower, but with far less water going down the drain.”

Beyond the bathroom, there are also outdoor solutions for those looking to save water. For homeowners who frequently water their lawns, Hall notes that some towns allow the installation of separate water meters for sprinkler systems. Since this water doesn’t enter the sanitary sewer system, it’s billed at a lower rate, potentially saving homeowners significant money during the summer months when irrigation is at its peak. This option, while more commonly used in commercial settings, could be a smart move for homeowners with large lawns or elaborate sprinkler systems.

“While it’s not something we get calls for every day, we do set up separate water meters occasionally, especially for commercial properties where water use is high,” said Hall. “It’s something to consider if you’re using a lot of water to keep your lawn green during dry spells.”

Low-flow sprinkler heads are another outdoor water-saving solution. These pressure-regulated sprinklers optimize water usage, reducing waste while delivering water more efficiently to plants. Coupled with regular maintenance and checking for leaks, these systems can help homeowners dramatically reduce their water usage.

150 Bain Rd. Argyle, NY 12809

Lick Springs Beefalo 2027 Lick Springs Rd. Argyle, NY 12809

Jill Marie Creations

24 Brownell Corners Rd. Eagle Bridge, NY 12057

Bull Hill Farm Orchard and Nursery

672 County Route 17 Fort Ann, NY 12827

Bella Notte Travel Boutique 208 Aldous Rd. Granville, NY 12832

Indian Gypsy Farms

7252 State Route 149 Granville, NY 12832

Hill Farm

Lohret Rd. Greenwich, NY 12834

14 Hartman Rd. Hudson Falls, NY 12839

Construction 19 Thomas St. Salem, NY 12865 McFarland Landscapes and Grading Smith Rd. Salem, NY 12865

Low-flow shower heads are another increasingly popular option for water-conscious consumers. Traditional shower heads typically use around 2.5 gallons per minute, but newer low-flow models can reduce that by up to 40%, saving as much as 1 gallon per minute. The Environmental Protection Agency (EPA) estimates that switching to low-flow shower heads can save the average household around 2,900 gallons of water per year. Beyond water savings, using less hot water also cuts down on energy costs, making these upgrades a win-win for homeowners. In some cases, homeowners may save up to $100 a year on water bills alone, depending on their usage patterns.

“The best part is that modern low-flow shower heads are designed to maintain proper water pressure, so you’re not sacrificing comfort or

Hall also stressed the importance of addressing leaks, as small drips can lead to large amounts of wasted water over time. “A leaky toilet, for example, can waste around 200 gallons of water a day—up to 6,000 gallons a month— without you even realizing it,” he said. “And a dripping faucet, while it may seem minor, can waste over 3,000 gallons of water per year. Fixing those leaks can make a big difference in both your water consumption and your bills.”

For homeowners looking to save money and make their homes more water-efficient, Jack Hall Plumbing and Heating provides expert advice and services that can make an immediate impact. With simple, cost-effective solutions like aerators and more extensive upgrades like highefficiency toilets and low-flow shower heads, there are plenty of ways to conserve water and reduce utility costs—without sacrificing comfort or convenience.

The crew at Jack Hall Plumbing & Heating help clients conserve water and save money. Courtesy of Jack Hall Plumbing & Heating

Ongoing Advances In Efficiency Of Windows Provide More Comfort And Energy Savings

As window manufacturers make strides in energy efficiency, consumers may find that even though it costs more to purchase the higher Energy Star® standard, the benefits of the investment are worth it. These may include the comfort they feel in their home or business, long-term savings on heating and air-conditioning, and protection of the environment, according to www.energystar.gov.

Ian Young is director of commercial sales for Curtis Lumber Company. While he works out of the Ballston Spa location at 885 Route 67, he oversees the commercial sales process for the company’s 21 stores in New York and the two in Vermont. Along with the company’s on-staff architectural engineer, he advises commercial builders on the best choices for windows, doors and skylights for their projects.

Young explained what makes newer windows increasingly energy efficient.

“It comes down to the glass as well as some modifications to the window frame,” said Young.

Vinyl windows have thermal breaks, a series of chambers in the frame that allow for better efficiency by breaking up the transfer of cold or heat between the interior of the building and its exterior, he said.

“There may have been three thermal breaks previously, whereas some manufacturers now design the window to have five or eight areas in the vinyl frame, depending on the company,” he explained. “The more areas, the more energy efficient the product is.”

As enhancements are made, these soon become standard on a manufacturer’s products and factor into their prices, Young said. Foam fill is an add-on feature to cut down temperature transfer and adds 8 percent to 10 percent to the cost of a standard replacement or new construction window.

Today’s standard energy efficient window has two coatings and is going up to three, according to Young, adding that “there is also an option to purchase triple-pane products, where there is an additional layer of glass filled with argon gas.”

Standards change, however. The authorities want to see improvements in the product’s U-value and solar heat gain, which are what qualifies the product for an Energy Star rating and which are the two components Curtis Lumber looks at when advising customers in the market for windows, doors and skylights, Young said.

U-value indicates how well the window prevents heat from escaping. Solar heat gain measures how much warmth can be gained from the sun. Both are important in New York and the Northeast, where the four seasons appear to be getting more extreme. Whereas a highly rated window may have had a U-value of .27 in the past, a value of .25 or lower meets the requirements for commercial projects

today, said Young. The higher the U-value, the more solar heat gain would be required to hold the heat in winter months.

Low-E glass and coatings became part of the Energy Star rating system early on because these minimize the infiltration of ultraviolet and infrared rays passing through the glass, he said. Some manufacturers are also making an “energy panel” option, which is “essentially a storm window that fits on the inside frame of the unit instead of the outside,” Young noted.

“The interior storm window is not sealed, so it can be taken on and off,” he said. “But it provides another layer of air space.”

While today’s windows are better made, condensation can still happen. Young said new types of coatings on the interior pane that cut down hot or cool air from escaping are performing so well that condensation can occur when there are big swings in temperature, meaning that the natural transfer of moisture cannot occur. This will continue to happen as buildings get tighter and tighter, he said.

Windows made for residential or commercial use are not different in themselves, but the application and the installation may be, according to Young.

“A commercial building’s use is the key determinant in those factors,” he said.

For example, there are design and safety criteria for senior housing or assisted living facilities that state authorities and the federal Americans with Disabilities Act require.

The direction the building faces can also factor into the choice of windows. A homeowner on Lake George wants to face the water but the light or wind exposure may not be ideal for efficiency, he said.

On the commercial side, Young said his firm initially qualifies the budget, construction time line, and the occupants of the facility. Comfort may be more of a factor for apartment units and hospitals than office spaces, for instance. Then the windows are built out accordingly.

Curtis Lumber’s commercial division employs one architectural representative whose sole function is to be a resource for the architectural community. This individual acts as a liaison between the company and a client’s architect. They also work with the outside sales representative to provide samples and assist in matching product options with the energy requirements and aesthetic specifications of the contractor, said Young.

“Curtis Lumber has become expert at understanding what the requirements are for residential and commercial projects, and does continuous training to stay up to date on codes so we can put forth the best solutions for customers,” he said.

Learn more at www.curtislumber.com and www.energystar.gov.

Adirondack Thunder

Continued From Page 1

MacArthur, a rookie head coach, inherited a last-place team that hadn’t made the playoffs since 2019.

But Adirondack earned a 2023 postseason berth with a dramatic win on the regular season’s final day. Building on that momentum, they went all the way to this past season’s Eastern Conference Finals before losing to eventual league champion Florida.

“The plan was to work toward reconnecting the team and the community,” MacArthur said. “Adirondack is a hard working, blue collar area and we want the team to match that mentality and attitude. It has been a pleasure to watch how much joy our games have brought to so many different people and families in Glens Falls and surrounding areas.”

MacArthur had a busy summer signing key returning players such as team Captain Darien Skeoch, veteran forward Ryan Smith (23 goals) and defenseman Ryan Wheeler, while improving the roster with new highly-skilled talent like Ryan Francis who split last season between Ontario (AHL) and Greenville (ECHL).

“Ryan is a proven point producer at the ECHL level and a depth player at the AHL level,” MacArthur said. “He can make plays at top speed, is tenacious on the forecheck and is also willing to defend. We’re excited about adding him into our top-six forward group.”

Former McGill University captain Taylor Ford is expected to bolster the defensive corps. Prior to his college career, he played four seasons of major junior hockey with the Halifax Mooseheads and Rouyn-Noranda Huskies.

“Taylor is a player we targeted toward the end of last regular season,” MacArthur said. “He plays the game with intensity and intelligence from the back end. We are excited for Taylor to be a big part of our team and look forward to his leadership becoming a valuable asset toward our goal of winning a championship.”

Training camp opens in early October and two preseason contests are scheduled. The Thunder will host the Reading Royals on Friday, Oct. 11. The teams will square off again the next night at Reading.

The regular season opens on the road with two games on Friday and Saturday, Oct. 18-19 at Norfolk. Adirondack’s home opener is on Saturday, Oct.

26 against the Trois-Rivieres Lions.

The Thunder compete in the seven-team North Division that now includes the Wheeling Nailers, which moved over from the Central Division to replace the Newfoundland Growlers franchise that folded toward the ended of last season.

The 29-team ECHL has two new teams, the Bloomington (Ill.) Bisons and Tahoe Knight Monsters of the Central and Mountain divisions, respectively. The Thunder have three games at Tahoe on Feb. 6, 7 and 8.

A series of capital upgrades to Cool Insuring Arena will greet fans and players alike when the season opens.

“We invested hundreds of thousands of dollars this summer,” Mead said. “Any time the team has a good year we put the money back into the arena and hockey team.”

Public restrooms, especially those near Heritage Hall, have been done over with new tile, lighting and partitions, and much of the entire building’s electrical system has been updated as well.

A new state-of-the-art skate sharpener has been purchased, the players’ lounge near the locker room has been made over, and handsome graphics adorn walls inside and outside of the locker room.

The referees’ room has been improved, too.

Last year, a new $120,000 Olympia ice machine was acquired and several new luxury boxes were added to the arena. All but a few dates for the suites have already been sold out.

“A new standard has been set here by Pete and the organization the past couple of years,” Mead said. “The plan is to continue that at a high level of hockey for a long time.”

The Thunder will be without the services of fan favorite Shane Harper, who has retired, and top offensive performers Patrick Grasso and Yushiroh Hirano are playing in Europe.

MacArthur has done his best to replace them with not only skilled players, but those who exhibit the character traits he wants the Thunder to have both on and off the ice, to move to the team’s culture forward and keep a tight bond inside the locker room.

Last year’s success did a great deal to help with the recruiting process for the season ahead.

StoredTech is probably the easiest IT help company I have ever worked with I never get an 'I'll have to get back with you ' My issues are resolved while on the phone, everytime

Curtis Lumber showcases energy-efficient window solutions that offer long-term savings and comfort for both residential and commercial projects.
Courtesy of Curtis Lumber

Wednesday thru Saturday 4:30 - 9pm

Reservations recommended

Kiss: French Drink: Russian Eat: American

Personnel Briefs

Continued From Page 2

and host of its Emmy Award-winning public affairs program New York NOW, has been named one of 35 Rising Stars in Public Media.

The prestigious recognition from Current, the leading trade publication serving public media, honors early- and mid-career level professionals age 36 and under who are making a difference in public media. Chosen from more than 170 nominees at public media stations and national organizations across the country, Ms.Destra was cited for exceptional contributions to her workplace, community, and public

Revitalization

Continued From Page 1

these cultures, with an American twist. It’s a bastardization of these cultures.”

Hume-Hart and her husband, Hudson Falls native Philip Hart, are both Culinary Institute of America alumni. He will have a part-time role in the venture.

Hume-Hart has held a number of executive chef positions including three years at Bard College in the Hudson Valley. This is her first time owning a business.

She said she’s very optimistic about the city’s economic development and wants to get in on the ground floor of South Street’s anticipated business vibrancy.

“All the change that’s happening here is wonderful,” she said. “South Street is where it’s at. I’m proud to be a part of it.”

Porreca, originally from Hudson, also graduated from the Culinary Institute of America and gained a wealth of food industry experience from Las Vegas hotels to New York City farmer’s markets before landing in Glens Falls to help open a relative’s restaurant.

“I ended up here by accident,” he joked.

But his business success is the product of hard work, determination, foresight and a knack for understanding consumer preferences.

His South Street building, which Hart-Hume is leasing, is ideally positioned for taking advantage of South Street’s huge makeover, starting with a new $4.5 million, 6,000-square-foot Market Center, expected to open by the end of this year.

media at large. Ms. Destra joined New York NOW in August 2023 as a multimedia journalist, and in April was promoted to managing editor and host. She has quickly gained attention as a familiar and authoritative journalist covering the state capital, interviewing elected officials and policymakers on critical issues, including housing and healthcare, birth control access and women’s rights, and the state budget process.

A native of Brooklyn, Ms.Destra earned a dual bachelor’s degree in magazine journalism and marketing management from the S.I. Newhouse and Whitman Schools at Syracuse University, and her master’s degree at Columbia University’s Graduate School of Journalism.

allowing foot traffic between both buildings for larger events.

The incubator, which the city will lease as part of the Market Square complex, will have three main components. First is a commercial kitchen for catering or a place for start-up firms and farmer’s market vendors to make value-added products.

“It might even be used as a teaching kitchen,” Flagg said. “There’s all sorts of possibilities. We’re hoping for a real synergy between the Market Center facility and incubator. It’s designed as be as flexible and multi-purpose as possible. We’re working with focus groups on how best to use it.”

The building would also house a regional market, similar to Taste of NY displays at Northway rest stops, to show off locally-produced foods such as maple syrup, honey, fruits and vegetables; and a tourism element that invites people to the incubator and then encourages them, with a map or app, to visit area food and beverage-type businesses such as Adirondack Brewery and Nettle Meadow Cheese.

When the Market Center, business incubator, Hot Shots and Sandy’s projects are done, Bonacio Construction plans to build a large five-story, multi-use structure where the Farmer’s Market pavilion and parking lot is currently located. The structure will wrap around Sandy’s, have first-floor commercial space and apartments overhead.

But this also presents somewhat of a challenge by taking up a fairly large parking area. Flagg said the city is looking at a number of options to create more parking downtown.

“Those are issues we’re going to have to work through,” he said. “It’s a good problem to have.”

Funding for the Market Center comes from a $10 million state Downtown Revitalization Initiative grant the city obtained in 2017. A separate $500,000 grant is expected to pay for a new pocket park between Market Center and the former Hot Shots tavern at the corner of South and Elm Streets.

In addition to Glen and South streets, several other projects are being advanced in Glens Falls. Queensbury-based Foothills Builders is pursuing plans for a mixed-use building at a large vacant lot on Warren Street next to Simon’s Heating and Cooling Inc., near the corner of Oakland Avenue. The project is currently before the Planning Board.

Plans call for Market Center to become a yearround home for Glens Falls Farmer’s Market, in addition to other events from family gatherings such as weddings and reunions to festival-type activities, which could include temporary closure of South Street to pedestrian traffic only.

Also, Kru Coffee has an agreement in place to buy a parcel at Tech Meadows, next to the UA Plumbers & Steamfitters Local 773 building off Luzerne Road. Plans call for a roasting, canning and packaging facility to complement the firm’s downtown location at 140 Glen Street near Centennial Circle.

Completion of Market Center is expected to be followed by Bonacio Construction company’s renovation of the former Hot Shots and Sandy’s tavern buildings and a food-oriented business incubator, owned by the city, on Elm Street behind Hot Shots.

The Hot Shots and Sandy’s buildings will have first-floor commercial space, mostly likely for restaurants, with apartments in upper stories.

“We’re hoping those facilities will be open by spring,” said Jeff Flagg, City of Glens Falls development director.

The business incubator will be accessible from Elm Street and the Market Center side,

In addition, developer Chris Patten wants to build a 60-unit Washington Square apartment complex at the Glen, Washington and Harlem streets block. But the proposal is opposed by some Common Council members, neighbors and preservationists who are concerned about its impact on the neighborhood’s character. Three buildings would have to be razed to make room for apartments including a brick house with unique architecture at 391 Glen Street, directly opposite First Presbyterian Church, which is listed on the National Register of Historic Places.

Continued From Page 7

Additional Precautions

1. Enhance Security Measures: Invest in security systems, such as cameras, alarms, and secure locks, to deter theft and burglary. Consider hiring additional security personnel during peak times and ensure all employees are trained on security protocols. Visible security measures can act as a deterrent to potential thieves and ensure that your inventory remains safe.

2. Implement Fire Safety Protocol: Ensure that your premises comply with fire safety regulations and that employees are trained on emergency procedures. Regularly inspect and maintain fire extinguishers, smoke detectors, and sprinkler systems.

3. Optimize Inventory Management: Use inventory management systems to track stock levels accurately and reduce the risk of overstocking or understocking. Implementing just-in-time inventory practices can also help manage stock more efficiently.

4. Plan for Contingencies: Have a contingency plan in place for handling disruptions, such as alternative suppliers or temporary storage solutions. This can help minimize the impact of unexpected events on your operations. A well-thoughtout contingency plan ensures that your business can quickly adapt and continue operations despite unforeseen challenges.

Continued From Page 3

incredible support of New York State ESD, is a significant milestone for the brewery, the Lake George area and the New York State craft brewing industry at-large.”

Lake George Mayor Ray Perry said, “Coincidentally, the village line begins right where Adirondack Pub and Brewery is located, making it a fitting gateway to welcome people to the village of Lake George. We’re incredibly fortunate to have such a thriving business in this prime spot. John Carr is a true visionary who recognized the potential of the craft beverage industry long before others did. When he established Adirondack Brewery in 1999, he put Lake George on the map for craft beer enthusiasts. Now, twenty-five years later, we’re here celebrating John and his team as they expand once again. Th is is a business that never stops innovating, always keeping things fresh. Adirondack Brewery is open year-round, providing jobs in every season for Lake George Village. Their events also bring visitors to the

area during the shoulder seasons and have raised more than $135,000 for charity over the years. A heartfelt thank you to Empire State Development for investing in Adirondack Brewery—and, by extension, in our community.”

Lake George Regional Chamber of Commerce & CVB Executive Director Gina Mintzer said, “As an innovator in the craft beverage industry, the Adirondack Pub and Brewery has been a cornerstone of our community for years. We’re thrilled to celebrate this exciting milestone with them. Th is ribbon cutting not only highlights their unwavering commitment to quality and community but also reinforces the vibrant spirit of Lake George. We’re proud to stand alongside them as they continue to expand their offerings and elevate our region’s status as a premier destination.”

Lake George Regional Chamber of Commerce & CVB ribbon cuttings are sponsored by Kingsbury Printing.

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.