2 路 Call to schedule your service today! 317-826-2906
ASG Automotive What makes us different? • Standard 3 year/36,000 mile warranty • Available $15/day rental cars from Avis • Saturday hours for your convenience • Complimentary shuttle service • 15 years in business, locally owned • Complaint free with the BBB; A rated on Angie’s List • Clean and comfortable waiting area with: • Complimentary refreshments • Free Wi-Fi and computer terminal • Streaming Netflix so you can enjoy your favorite shows and movies • Hassle-free recall monitoring – if a repair is needed, we will shuttle your vehicle to the dealer for you and make sure the repairs are completed satisfactorily • Electronic maintenance records with email reminders • Easy scheduling – online or over the phone • OE tooling for all makes and models
Find us online on Google +, Facebook, Twitter, YouTube and www.asgindy.com · 3
Meet the
Team W
e are just a bunch of guys that LOVE to work on cars! We know that sounds a little cliche’, but it is true. We love to work on cars so much that we typically have a project or two that the shop is working on. Usually classic cars that go back decades – or maybe even a tear down of a customer’s car that we literally take TOTALLY apart, and recondition…better than new! What you will experience when you walk into ASG is a friendly face, knowledgeable staff and mechanics and a warranty that is second to none in Indianapolis. We stand behind our work. We believe that so much, you have our promise that you will be able to drive 36 months or 36,000 miles on the repairs we make for you! If you are in for a prolonged repair, feel free to ask us to set up an Avis Rent a Car for you for as low as $15 a day! Need a tow, we can do that too! Finally, we believe that you deserve a clean, hospitable waiting room. We have free Wi-Fi for your iPad, laptop or cell phone; we even have a computer set up for you to check your email or edit a document while you wait on your oil change or service. We also, have Netflix on our Roku device so you (or the kids) can find anything to keep you occupied during your wait!
Craig • President • Member of the ASG team since 1999 • ASE Certified since 1994 • 2 years of Business Management at IUPUI
Coire • General Manager • Member of the ASG team since 2003 • BS in Economics and BA in Philosophy from Purdue University
Alex • Senior Technician • Member of the ASG team since 2008 • BS in Economics from Purdue University
Brandon
Jay
• Service Advisor • The newest member of our team, Brandon joined ASG January 2012
Technicians In Training Brad • Ryan • Derrick At ASG, we believe in teaming up with the best Automotive Programs in the area and letting the technicians of tomorrow learn from “beyond the textbook”. That is why we have several Technicians In Training that we are proud to have on our staff. 4 · ASG Automotive: Call to schedule your service today! 317-826-2906
• Lead Technician • ASE Certified since 1992 • Member of the ASG team since 1998
Tim
• Shuttle Driver • Member of ASG Since 2009 • Masters in Industrial Arts • Education from Purdue University
Connect With Us! Like, Tweet, or +1 your way into the latest ASG news and offers. We frequently post our favorite articles and news from the automotive world, in addition to money saving deals and offers. Occasionally, we even post repairs that are going on in the shop at that very moment, so don’t miss out on a side of the shop you don’t always get to see.
Google Plus
A great place to leave or read reviews on ASG Automotive! Check us out at Google Plus! We have plenty of reviews, opportunities for updates on the latest automotive news and more. Leave a review and we will register you for a year of Oil Services! One winner each quarter!
www.twitter.com/ASGAutomotive You Tweet, We Tweet, We all Tweet! Catch quick quips and blurbs about ASG by following us! @ASGAUTOMOTIVE
www.facebook.com/Automotive.service.group News, information, specials and even a giveaway or two you will find on our Facebook Page. Take a look and “Like Us”, you will be glad you did!
YouTube We are in Hollywood, baby! Not really, more like Bollywood, but we have a great overview of our services at our YouTube Channel!
Mobile Get special mobile alerts by texting: ASGAUTO to 69302! Find us online on Google +, Facebook, Twitter, YouTube and www.asgindy.com · 5
ASG CLIENTtestimonials Kim M Great Customer Service Customer service is always great at ASG . I love being able to schedule an appt online and get ting text reminders/offers. The waiting room is very comfortable and pleasant. The service is done for a fair and reasonable price. I never feel like I’m get ting ripped off with them. They are very respectful and helpful. They are also fast. Love the Saturday hours too .
Drew S rvice Above and Beyond Se disapded, and they did not en m m co re ly gh hi e ASG cam diagnoslpful and infomative in he ry ve s wa rie Co t. in po office extra He even came into the ing my Audi’s repairs. that e before I picked it up riv std te al fin a do to early d made ugh each diagnosis an AM. He walked me thro g, I ture. If I weren’t movin fu e th r fo ns tio da en recomm gle time. their services every sin e us to ue in nt co ld ou w
Katie K Once Again…………Great Job!! I have already expressed my appreciation for a job well done in a separate email which I sent directly to ASG. We have been customers there for 10+ years, which speaks for itself. Honest, dependable, no “up-selling” of services, accurate, fair pricing, and funny to boot!! Timothy S Long-time customer very satisfied We have been taking our ca rs to ASG for over ten years and have always been very happy with their service and pricing. Since the y have done most of the work on our cars, they know them and their history, which helps alot when we run into problems.. They know me when I walk in the door and are always happy to help. My only conc ern would be that they are not always great ab out calling with price estimates and when the wo rk is done.
Darrel A
know much car Great experience all around! listen carefully to what I (who doesn’t to ing will still e wer but ff, stu car ir , they set me up in the First off, these guys know the to wait a couple hours for the repairs had I ce Sin e. don d nte wa I at wh and , I got my stuff!) had to say ile they did their work. And in the end wh rk wo my to t nec con ld cou I so fi e. BTW, their website very nice waiting room with wifor what they did, and a reasonable pric n atio lan exp at gre a g, rkin wo ing car back with everyth is easy to use, as well! Kathleen R
J.C. Great service They did a good job explaining what was wrong with my car to me, which I appreciate since I’m not the most knowledgeable about cars. While waiting for my car, they have a great waiting room with Netflix and wifi. When I needed to go home, they gave me a ride home and picked me up when my car was done. Very convenient and great service. I will be going back again and again.
6 · ASG Automotive: Call to schedule your service today! 317-826-2906
Trustworthy ASG correctly identified a no-start issue on my Mazda after another shop tried 3 different fixes. They were also invaluable in their pre-pu rchase inspection, steering me away from a car that looked good on the outside but turned out to need to much work on the inside. Their pre-purchase inspection of a rather unlikely find found a diamo nd in the rough! Their thorough inspection gave me a clear idea of repairs needed over the next few years and I felt very confident in my purchase negoti ations.
Did You
Know That?
Our warranty is simple!
It’s the best in the automotive repair industry. All our repairs are covered for 3 years/36,000 miles, unless discussed or stated otherwise on your invoice. Just the other day, we talked to a long time customer we hadn’t seen in a while. When we asked her where she had been for the past year, she told us that she and her husband just bought new vehicles and were going to the dealer for service. We asked her how the dealer was treating them. “Awful,” she replied. “Whenever I go in it’s 2 hours just for an oil change!” I asked her why she had been taking her car to the dealer for service, to which she replied, “Doesn’t it void the warranty if I don’t??” NO!!! Back in 1975, Congress passed a law called the Magnuson-Moss Warranty Act. Among many provisions to protect consumers against misleading warranties, the Magnuson-Moss Act prohibits the use of any tie-in sales provisions which might require you to return to a particular company or use a particular brand of parts to service your car. That means you can take your car wherever you want for service! The manufacturer can only void your warranty if you don’t have the service done at all. So keep up on your maintenance! What about recalls? A while back I realized that despite hating to go to the dealer for service, many people did so they could make sure any recalls were performed in a timely manner. Wanting to offer the most complete automotive service possible, we at ASG have made it a part of our normal mileage maintenance to ensure that your vehicle is up to date. Before your car comes in
for service, we call the dealer to find out if there are any open recalls. If there are open recalls, we can shuttle your vehicle to and from the dealer for you so you don’t have to make 2 trips to the car shop. On top of that, all our work is backed by a 3 year, 36k mile warranty— that’s 2 years and 24k miles better than the dealer anyway! Other services you can receive from ASG can be taken care of with one call to 317-826-2906. Make sure to store it in your phone! You can even get connected to our towing partners 24 hours a day, 7 days a week! A tow is not where our World Class Service stops either! We also offer free shuttle service to and from your work. Need a rental car? No problem, we have an awesome partnership wit Avis, resulting in a $15 a day rental car for you! And this isn’t an egg on wheels! Mid-size and above rental cars ensure you and your family ride comfortably while your car is getting worked on. To continue giving you peace of mind - every repair comes with 12 month, 12,000 mile roadside service protection. If you breakdown, you know that ASG Automotive is here for you with a call to our 24 hour customer service line, we will have you back on the road in no time. We hope you can see and feel the commitment that ASG Automotive has to make your repair experience the best in Indianapolis. So New Car, or your Current vehicles ASG knows Warranties!
Find us online on Google +, Facebook, Twitter, YouTube and www.asgindy.com · 7
Seasonal Checklist
What to be sure to watch out for any time of the year. Taking your vehicle to ASG Automotive regularly can help make sure your vehicle is operating correctly and running smoothly. You can also raise the hood and not be intimidated by following a few simple recommendations for owner maintenance. But if you are intimidated by all the hoses and wires, drive your car over to ASG and have Coire take a look under the hood with you. He loves helping people learn more about their cars. A few minutes each month could save you money or repairs down the line. It is proven when you maintain your vehicle properly, you save 42% versus waiting on the breakdown to happen and having to get it fixed at that time. It is true, an ounce of prevention, is worth a pound of cure! Check battery cables, clamps and terminals
Check Engine coolant level
Check oil level
Check transmission fluid
Check engine coolant level
Check windshield washer fluid reservoir level
Check brake fluid level Check power steering fluid level (if applicable) Inspect tires for uneven wear or any object that could cause a puncture 8 ¡ ASG Automotive: Call to schedule your service today! 317-826-2906
Check tire pressure on all tires, including the spare tire and inflate to manufacturers recommendations while cold. Inspect the tread depth. The tread should be at least as deep as the head of a penny (At least 2/32� remaining tread)
Jaqualynn’s Car Tips
We make taking care of your car easy. Here are a few tips to get started. Ladies, lets face it. Most of us don’t know the first thing cars. Most of us just let our husbands or boyfriends take care of it. Or, for us single ladies, when you get overwhelmed with the worn out windshield wipers, the burned out tail lights, and the rattling noises under the hood, we just follow the next four simple steps. 1. Make sure you have car insurance. 2. Wait for an ice storm, a large tornado, or even a mildly breezy day. 3. Park under a large, possibly dead, unstable looking tree. 4. Buy a new car! But seriously, not every woman needs to know how to tune her car’s engine. Some don’t even know that the engine needs to be tuned. As girl who had to start her car from under the hood anytime she wanted to go somewhere, I quickly learned the importance of proper maintenance. Here are just a few basic tips for my fellow ladies to follow. First things first, know your owner’s manual. You don’t have to read every single word. Most of us are clueless to terms such as differential and starter solenoid. Say what?! But the handbook is
a good place to start if you have questions and it’s too late to call ASG. Something a girl should be able to know how to check on her car is the tire pressure. It is one of the easiest parts of your car to check and makes a huge difference in how well your car performs. Maintaining tire pressure helps save gas and there will be less wear on the car, not to mention it’s just plain safer. You can get a basic pressure gauge pretty cheap at any auto store. Once you have that, unscrew the valve stem cap on the tire and press the end of the gauge over the valve stem. You’ll hear a little air escape, but that’s ok as long as you do it quickly. When the gauge is positioned correctly the stick inside the gauge will pop out. The last number visible on the stick shows you what the tire’s pressure is. Most tires have the recommended psi marked on the tire or you can find it on the inside of the car doors. This is important for proper handling and efficient fuel economy! One of the more important parts of basic care maintenance are regular oil changes, or as you get at ASG, an Oil Service! I’m assuming if you needed help on the first step, you probably can’t change the oil on your own either. This
is probably the easiest tip to remember. Bring it to ASG! ASG recommends bringing your car in once about every 3,000 miles. Just call them up and they’ll take it from there! One of the cool things about ASG is that their oil change is actually called an oil SERVICE! Why? Well, a lot of quick lube places put emphasis on getting you to buy the upgrades, even when you might not need them - you know, the air and cabin filters, wipers, etc. ASG will recommend items ONLY IF YOU NEED THEM with no guilt trip that you car will quit running, explode or many other unsaid things that we dream of happening! Plus, with their multipoint inspection that they do during the Oil Service, you will get a convenient, easy to follow recommendation overview, color coded and all, to know what you should turn your attention to next! Also, it was nice not getting a sales pitch in the middle of my Oil Service! Following these basic rules does not guarantee that nothing will go wrong with your car. However, it will go a long way toward preventing surprise breakdowns. And it’s highly unlikely us single gals will get rescued on the side of the road by a knight in shining armor!
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Tools of the Trade We spend a lot of time talking about proper maintenance at ASG. We believe that maintaining your vehicle is some of the best money you can spend on your car. That is because it is 42% cheaper to maintain your vehicle than it is to repair it. Changing your coolant before it becomes acidic and eats away at gaskets and seals costs on average $125. An intake gasket can cost over $500 to replace on some vehicles. Changing your coolant can help prevent those gaskets from giving out. The way we get that old coolant out of your vehicle at ASG is with a coolant exchange machine. The technician hooks this machine up to your radiator and engine and runs your vehicle using your water pump to pump your old coolant out and your new coolant in. Ask for a demo, and save money on a tow in the future!
Automotive services are offered on all systems and makes, both foreign and domestic.
· Electrical · Tune-up · Diagnostics · Drivability · Transmission · Major Engine · Scheduled Maintenance · Air conditioning · Suspension Makes we Service: Audi Volkswagen BMW Mini Mercedes Porsche Honda Acura
Toyota Lexus Scion Subaru Mazda Nissan Infiniti Mitsubishi
10 · ASG Automotive: Call to schedule your service today! 317-826-2906
Kia Hyundai Daewoo Ford Lincoln Mercury Chevrolet GMC
Buick Oldsmobile Pontiac Saturn Cadillac Hummer Saab Volvo
Jaguar Land Rover Chrysler Plymouth Dodge Eagle
What Does The
Emblem on the Grill Mean? What does the emblem on the grill mean? How did it evolve? Have you ever looked at your car’s logo and said - why? Why the interlocking circles? Why the blue and white alternating colors? Why is the arrow there? Three badges? What is up with the Cadillac logo? Well, let’s dive into these questions and more. You will WOW your friends at your next dinner party. Trust us. The four rings of the Audi logo represent the merger of 4 companies that merged following in 1932. The 4 companies were Audi, Wanderer, DKW and Horch. The Audi name is Latin for listen or hear. Horch, believe it or not is German for the same term - coincidence or fate? Today, Audi delivers some of the most finely tuned automobiles on the road today. Was the Ford logo ALWAYS blue? Nope. Ford Motor Company, started in 1903, Ford turned to Harold Willis who created a script font for his business card. It continued to evolve as the oval was added around the scripted FORD in 1912 and the color was added in 1927 for the launch of the Model T. Well, first off, BMW stand for Bavarian Motor Works. In case you needed to know that. Now that we have that clear, you need to know what KIND of motors they made - engines for German Military Planes in WWII. The colors represent the blue and white in the Bavarian flag...and the round shape? Look closely and you might see homage to their heritage - a spinning propeller. The arrow in the Volvo logo is quite simple - it represents the conventional sign for iron one of the best known resources of Sweden, where Volvo is headquartered. When you say “I go”, you can also say Volvo as it is the Latin equivalent. Built Ram tough. What does that mean to you? A fierce fighter? Stubborn attitude? Sure footed? King of the trail? Well, that is why you see a Ram in the logo. All of the above are true and the logo says it all as Dodge emulates that image...on and off the road! Founded in 1903, there were only three models. The LeSabre, Invicta and Electra. The badges in the Buick logo were representative of the aforementioned models. While some of these models might be on the road, they are history as far as coming off the production line. While Buick has expanded to 5 vehicles - none of them carry the name of the three original Buick models. Does this look a little like your family crest? Well, that is because it is based on the crest of the family upon which the company was named. An minor aristocrat named, Antoine de La Mothe, Seigneur de Cadillac (Sir of Cadillac). In 1701, de La Mothe founded Fort Pontchartrain which would later become Detroit. Cadillac was named after de La Mothe in 1902, following a bicentenary celebration of the founding of the city.
We hope you enjoyed learning a little about the cars you drive and the vehicles we service here at ASG. But we don’t just work on these cars. If you drive it, we can service it. We look forward to seeing you soon at ASG!
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$20 OFF
Winter Oil Service Good on any make or model.
Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Expires 2/28/13
10% OFF
Service All Around
Total Invoice of $500 or more
Valid for one service or repair per household per year. Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Expires 11/30/13
FREE
Electrical Check Battery, Charging and Starting System Report (save 45.00)
Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Expires 11/30/13
$20 OFF
Spring Oil Service Good on any make or model. Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Valid 3/1/13 to 5/31/13 12 路 Call to schedule your service today! 317-826-2906
FREE
Tire Rotation With Any Service (save 20.00)
Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Expires 11/30/13
$20 OFF
Summer Oil Service Good on any make or model.
Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Valid 6/1/13 to 9/30/13
FREE
Vacation Inspection (save 95.00)
Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Expires 11/30/13
Save $30 A/C Inspection
Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Expires 8/31/13
Save $30 Brake System Flush
Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Expires 11/30/13
$20 OFF
Fall Oil Service Good on any make or model. Valid on most cars. Cannot be combined with other offers or discounts. Present at time of service. Valid 9/1/13 to 11/30/13 Find us online on Google +, Facebook, Twitter, YouTube and www.asgindy.com 路 13
Relax! We’ll take it from here
AIR BAG AIR CONDITIONER ALTERNATOR AXLE BATTERY BODY BRAKE BUMPER CAR SEAT CARBURETOR CARRIER RACK CHILD SEAT CLUTCH COOLING FAN CRANKCASE CRUISE CONTROL
DEFOGGER DEFROSTER DOOR DRIVE LINE DRIVESHAFT ENGINE FRAME FUSE GAS TANK HEADLIGHT HOOD HORN IGNITION MUFFLER POWER WINDOW RADIATOR
RADIO REAR VIEW MIRROR ROOF SEAT BELT STARTER STEERING WHEEL SUSPENSION TAIL LIGHT TIRES TRANSMISSION TRUNK TURN SIGNAL WHEEL RIM WHEELS WINDSHIELD
14 · AASG Automotive: Call to schedule your service today! 317-826-2906
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SaverGator
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PRIN T IN G
We Can Do It All! • Business Cards • Magnets • Doorhangers • Postcards • Brochures • Presentation Folders • Flyers • Rip Cards • Letterheads • Stickers
And Much, Much More! Your Car... Your Choice.
• We repair all makes & models • We work with all insurance companies • We offer a lifetime guarantee
Mention this ad for a complimentary “Interior Detail” with any repair. A $35.00 Value!
COLLISION REPAIR
“Collision Repair from People who Care” 6201 Oaklandon Rd., Indpls┃ 317.823.6200 ┃ www.voelkelscollision.com Find us online on Google +, Facebook, Twitter, YouTube and www.asgindy.com · 15
ASG
5841 Thunderbird Road, Suite 3 Indianapolis, IN 46236 (317) 826-2906 www.asgindy.com