NOVEMBER 2009
Jan Dam Pedersen 40 Years with EAC
DANISH-THAI CHAMBER OF COMMERCE 34 Phayathai Building B, 5th Fl, Phayathai Rd, Ratchathewi, Bangkok10400 Tel.: +66 2354 5220 Fax: +66 2354 5221 E-mail: contact@dancham.or.th Executive Director: Katrine Præst PRESIDENT Mr. Peter Emil Romhild Sr. Executive Vice President Berli Jucker Public Co., Ltd. Tel : +66 2 367 1111 Fax : +66 2 367 1000 E-mail : p.romhild@berlijucker.co.th
Peter E. Romhild President Danish-Thai Chamber of Commerce
VICE PRESIDENT / TREASURER Mr. Søren Presmann Managing Director Presmann (Thailand) Co., Ltd. Tel : +66 2 962 1151 Mob : +66 89 668 7840 Fax : +66 2 962 1152 E-mail : soren@presmann.co.th VICE PRESIDENT / CHAIRMAN MEDIA Mr. Poul Skov-Petersen Sales Director Firexpress Tel: +66 2 258 0193 Email: poul@firexpress.com CHAIRMAN MEMBERSHIP Mr. Thomas Nyborg Pandora Production Co. Ltd. Tel : +66 2 728 7200 Fax : +66 2 727 0253 E-mail : thn@pandora.co.th CHAIRMAN EVENTS Mr. Håkan Olsson SAS - Scandinavian Airlines Tel : +66 2 645 8200 (Reservations/Ticketing) +66 2 645 8224 (Scandinavian Community Affairs) Fax : +66 2 665 2900 E-mail : sas.th@sas.se CSR / MEMBERSHIP Mr. Charnchai Charuvastr Aviva Décor Ltd. Tel : +66 2 685 3661-3 Fax : +66 2 685 3660 E-mail : decor@aviva.co.th ALUMNI / EVENTS Ms. Mai Ellegaard Euro-Center (Thailand) Co. Ltd. Tel : +66 2 696 3626-27 Fax : +66 2 696 3628 E-mail : bangkok@euro-center.com FOREIGN AFFAIRS Mr. Thomas Lindy Sørensen Maersk Line (Thailand) Ltd. Tel : +66 2 752 9000 (Automatic) Fax : +66 2 752 9386 E-mail :thatop@maersk.com EVENTS / LEGAL ADVISOR Mr. John Fotiadis Consultant Tilleke & Gibbins International Ltd Tel : +66 2 263 7700 Fax : +66 2 263 7710 E-mail : john.f@tillekeandgibbins.com MEDIA / WEBSITE Mr. Robert Kronberg Management Consultant PIRO Consulting Group Tel : +66 81 406 2854 Fax : +66 2 940 4761 E-mail : robert@piroconsulting.com
Dear Readers Welcome to yet another Trade News, your insight into business related issues concerning your investment and operation in Thailand. Moving your business to Thailand brings along, not only many benefits such as cost savings and an able workforce, but also many challenges and even the risk of having your unique products copied and sold at much lower prices. This is a world wide problem, but indeed a common problem in Asia and Thailand. The Danish Thai Chamber discussed this problem with our members, and found some rather interesting views on this matter. Transporting perishable goods from Thailand to Europe is a major problem, but ingenuity and determination can overcome this obstacle. Our very own Vice-president and Treasurer of the Chamber, Søren Presmann, explains how rethinking the supply chain and collaborating with your partners has improved Presmanns way of doing business. Our members tell us their stories of how they ended up being successful businessmen, let it be Henrik Hansen selling diamonds in Vietnam to producing Italian ice-cream for the sweet tooth’s of Thailand, or Michael Schultz and his venture of exclusive guesthouses and golf tournaments. Danish business people again prove that they are indeed entrepreneurs!. “Young Danes in Bangkok” is a new series where DanCham will focus on the slightly overlooked group of young Danes settling down in Thailand, let it be starting their career, doing internships or studying. Stay tuned as profiles of new faces in the city will be revealed. The Danish Chamber plays an active role in the activities of the Joint Foreign Chamber of Commerce Thailand (JFCCT). The JFCCT has a number of very relevant sub-committees, that do an excellent job in improving the business environment in Thailand to the benefit of both Thai and foreign investors. The existing working groups are; Information Communication and Technology, Customs, Employment, Property, and Taxation. JFCCT is currently setting up two new and very important sub-committees; Tourism and Legal. We already see the difference these very active sub-committees are making to promote trade and foreign investment in this country. This is your chance as a member of the Danish Chamber to join these vital working groups. If these groups are of interest to you, and relevant to the industry you are in, please contact the Chamber for more information. As usual good hunting with the Trade News!
MEDIA Mr. Palle Borgselius Administration Manager Scanmach Asia Co., Ltd. Tel : +66 2 750 9616 ext. 202 Fax : +66 2 750 9614 Email : pb@scanmach.com EMBASSY REPRESENTATIVE Mr. Bo Bjerregaard Rasmussen Commercial Counsellor Embassy of Denmark Ph.: +66 2 343 3125 Fax: +66 2 213 1752 E-mail: borasm@um.dk EXECUTIVE DIRECTOR Ms. Katrine Præst Executive Director Danish-Thai Chamber of Commerce Tel : +66 2 354 5220 Fax : +66 2 354 5221 Email : director@dancham.or.th EDITING, MARKETING & PRODUCTION Scand-Media Corp. Ltd. 4/41 - 2 Moo, Ramintra Soi 14, Bangkok 10230 Tel.: (66) 02943 7166-8 Fax: (66) 02943 7169 Editor: Mr. Gregers Moller - gregers@scandmedia.com Marketing: Mr. Finn Balslev - finn@scandmedia.com Design: Disraporn Yatprom - disraporn@scandmedia.com
Peter E. Romhild President
Fighting Danish Copy Products in Thailand:
Copyright Is NOT the Right If you could buy The Swan for 10,000 baht, would you do it? Or what about an almost real Gucci bag for 3,000 baht? Copying famous brands, including Danish design, is a big problem in Thailand. TradeNews takes a look at the laws of copyright in Thailand and talks to a law firm and Danish design-companies in Thailand. By Rikke Bjerge Johansen
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ake designer bags, watches, clothing brands, furniture and jewelry. Asia is famous for its massive copy industry and Thailand is no exception. Also various Danish design brands are being copied and sold all over Thailand to the big frustration of the importers. “Unfortunately we are used to being copied,” says Connie Charuvastr. She is Managing Director of Aviva Décor which is the exclusive importer in Thailand of Danish design
like Fritz Hansen and Bang & Olufsen. “The copy industry is huge, and it is quite an open thing that there are at least three big manufactures in town that copies Fritz Hansen,” she says. “Both The Ant and The Swan from Arne Jacobsen and Louis Poulsen lamps are being copied in Bangkok. Go to Bumrungrad Hospital’s new building and take a look. It is full of fake Swan chairs,” says Connie. Connie from Aviva Décor puts a big part of the blame on
What to do if you’re being copied?
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to Copy! interior designers for supporting the copy industry: “When we talked to the owners of Bumrungrad it turned out that they didn’t know that the chair was a copy of a Danish brand. Here, it was the interior designer who bought and ordered the chairs. The designers should be educated to have respect for the copyright and protection of designer brands.”
has noticed a growing copy market in Thailand. According to PANDORA General Manager Thomas Nyborg, jewelry with a fake PANDORA label is sold in many places around Bangkok, especially in tourist areas and markets. Thomas Nyborg describes the quality of the fake products as very poor.
Copy Danish jewelry Also another Danish company in Thailand, PANDORA Jewelry
Continued on page 8
illeke & Gibbins is a prominent and well-known and awarded law firm with offices in Vietnam and Thailand. Among its many clients is the Danish-Thai Chamber of Commerce. The law firm handles many cases with copyright violation and in August Tilleke & Gibbins together with representatives from various brand owners held a series of training events for Royal Thai Customs Department and Royal Thai Police officers on how to identify the differences between genuine and counterfeit products. Here, Tilleke & Gibbins explains about the industry and penalty. Q: If you have a good brand, is it risky to produce it in Thailand? Tilleke & Gibbins: There are many of our clients who have their products produced in Thailand. This is due to cost-effectiveness. However, whether it is risky to have products with good brand made in Thailand will not depend on where they are made. The facts are that although there are factories making counterfeit or pirated products in Thailand, most counterfeit products being distributed in Thailand are imported from China. The greatest concern is how to have an effective enforcement campaign in place to prevent and suppress the infringing activities. Q: Who copies in Thailand? How big a business is it in Thailand? Tilleke & Gibbins: In addition to the fact that China is a large source of supplying of all types of counterfeit products, some factories in Thailand are also making counterfeit products and then supplying them to retail shops for sale in Thailand. The size of business could be a large manufacturer or even a small household business. Unfortunately we do not have statistics on the size of the manufacturer based on their capital. Q: Do you have any clients with the copy problem? What do you do to help - or is there anything to do at all? Tilleke & Gibbins: Our firm handles IP enforcement actions for many of our clients. We have an enforcement campaign for several of our clients whereby we conduct investigations followed by raid actions against those who infringe our clients’ IPRs. Our firm has made a IP newsletter article “Moving Toward New Strategies for IP Enforcement in Thailand” for a useful guideline on how we work with our clients in order to prevent their work from being copied. Q: What to do when your work are copied? Tilleke & Gibbins: When your copyrighted work is copied, you should first conduct an investigation in order to file the location of the target, type of business, and stock of infringing goods, followed by a raid action against the target. A civil action demanding for damages may be followed after the criminal action has been conducted. If the infringer is an individual and the goods that are copied is minimal, you may send a warning letter to that individual demanding that he stops infringing your copyrighted work. Q: What is the punishment for copying Danish design in Thailand? Tilleke & Gibbins: Penalties for reproduction of copyright work is liable for imprisonment of six months to four years or a fine of THB 100,000 to THB 800,000, or both if committed for commercial purposes. For further info or the guideline: “Moving Toward New Strategies for IP Enforcement in Thailand” Contact: Tilleke & Gibbins International Ltd., Bangkok, Thailand Supalai Grand Tower, 26th Floor, 1011 Rama 3 Road, Chongnonsi, Yannawa, Bangkok 10120, TH. T: +66 2653 5555 bangkok@tillekeandgibbins.com W: www.tillekeandgibbins.com
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Continued from page 7
“Our own research shows that goods being sold labeled as PANDORA actually is not direct copies of PANDORA jewelry, and furthermore is of such low quality, that only consumers, who have never seen genuine PANDORA jewelry, would think that such goods could be in anyway related to our brand.” However, it is a problem for the Danish company that the buyers can get cheated. ”At corporate level, PANDORA does put in a lot of effort into preventing consumers from being ripped off by manufacturers selling outright copies, and also against merchants advertising copied PANDORA jewelry for sale,” Thomas Nyborg says.
Protected by Thai law In Thailand, copyright is protected and governed by the Copyright Act B.E. 2537 (A.D. 1994). It means that under Thai law a copyright violation is when you deliberately copy someone else’s copyrighted work without permission, either directly or indirectly. You can get a penalty if you are copying and also selling or importing the fake brand into Thailand. Both criminal and civil actions can be 8
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Is copying a problem for you? Aviva Décor, Managing Director Connie Charuvastr: Arne Jacobsen, Louis Poulsen, Bang & Olufsen. “It is a big problem that they do not respect the copyrights. At the moment we are running a big campaign against copying to give customers information about fake furniture, how they can tell the difference and why they should not buy them.”
Connie Charuvastr, Aviva Décor, Managing Director.
pursued. However, in fact it is very difficult to do anything about the problem. Fritz Hansen has lawyers in every country and importers in all countries report to Fritz Hansen every time they come across copies. But it has not stopped the problem. “As importers we cannot do more than a full report. Maybe the factory will get a warning and stop production for a while. But the copying will continue elsewhere. It is frustrating and very bad for our brands to be associated with such poor quality,” Connie says.
Georg Jensen (Thailand), Factory Manager Lars Rensch Nielsen: “We see it in China but in Thailand we personally do not have problems with copies. However, I know about three to four places in Bangkok that copy Danish jewelry. A lot of the orders come directly from the Danes themselves, including flight staff, who go to jewellers in Bangkok with a photo of the Danish jewelry items they want to have copied.” PANDORA jewelry, General Manager Thomas Nyborg: “We have noticed an increase in merchandise labelled as PANDORA being offered for sale, especially in various night markets, predominantly selling to tourists. At corporate level, PANDORA does put in a lot of effort to prevent consumers from being ripped off by manufacturers selling outright copies, and also against merchants advertising copied PANDORA jewelry for sale.” Scandproducts Co., Managing Director Jens Bergsøe: Stelton, EVA Denmark, Holmegaard and Rosendahl designed by well-known Danish designers and architects like Arne Jacobsen, Borge Mogensen, Erik Magnussen, Verner Panton, Poul Henningsen. “Here in Thailand we have not experienced any problems with copies. I think it happens more in China. Stelton is a famous brand in Scandinavia, Japan and Northern Europe but not in Thailand. Our things are luxurious but affordable and they are not so expensive that they are worth copying”.
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Søren Presmann and SAS Cargo wanted to improve the export to Denmark:
Invented the SAS-Presmann In order to deliver the best result, Danish businessman Søren Presmann had to invent a new, improved cooling chain for export of fresh vegetables to Denmark. The project has been made in cooperation with SAS Cargo. By Rikke Bjerge Johansen Photo by Rikke Bjerge Johansen, Søren Presmann
Søren Presmann and Teerasak Kachitpornwadee, SAS Cargo Handling manager, came up with the new cooling system for exporting vegetables to Denmark. 10
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hen you buy asparagus and baby corn in a Danish or Swedish supermarket it is very possible that they are delivered all the way from Thailand by Danish Søren Presmann and SAS Cargo. The quality and freshness of the vegetables is a result of hard work, a new invention, planning and strategy in order to keep the asparagus and baby corn crispy and fresh during the journey from Thailand to Denmark. Søren Presmann is the Treasurer of the Danish-Thai Chamber of Commerce and Managing Director in the company Presmann (Thailand) Co. Ltd. Since 1995 his company has exported vegetables from Thailand to Danish supermarkets. “Baby corn and asparagus are sensitive products. Baby
corn is typically packed in closed cardboard boxes where asparagus are packed in closed foam boxes. A medium size foam box is quite heavy and weights 400 grams plus ice to cool it down. On top of it the vegetables had problems keeping the cool temperature because of exposure to ambient temperatures at Bangkok airport. Furthermore, heat can build up over time in a foam box. Sometimes we would receive rotten vegetables in Denmark. Every month we had to get rid of two full trucks with empty foam boxes which not only is bad for the environment but also costs a lot of money” Søren Presmann explains.
Special design The only solution for him was an unbroken cool chain. It basically means that the baby corn and asparagus will stay cold from the time they are packed until
delivered to supermarket’s distribution centres. Another demand was to stop using the foam boxes and instead make a standard box which fit the standard pallet in Europe, the so-called EURO pallet, also called a CEN pallet, widely used in many industries (It measures 800 x 1200 x 120 mm). However, in order to reach Søren’s demands they had to invent their own shipping system with a brand new special designed insulation cover. “The project started in October 2007 and it has been a long process with many people involved, such as consultants, suppliers of packing material, packing houses, drivers handling the pallets and of course SAS Cargo which is the only airline we use for this kind of cargo. After eight months we shipped the first shipment and followed every movement of the vegetables with digital data loggers. The result was very sat-
Cool Chain isfying with no wasted or rotten vegetables,” Søren says.
SAS satisfied The result is perfect. Now, the new boxes fit the EURO-pallet which means that they are easy to handle. The pre-cooled vegetables get wrapped in a cold packing house with the new designed insulation cover. A cool truck will transport it to Suvarnabhumi Airport where the cover will be taken off to let the vegetables pre-cool again inside cold storages. Before the SAS flight departures for Copenhagen the cover will be put on again and will not be removed until the vegetables have landed in Denmark. At arrival the vegetables are still cold. Teerasak Kachitpornwadee, SAS Cargo Handling Manager, has been working closely together with Søren Presmann in developing the new system. SAS Cargo staff takes care of the shipment from it leaves Suvarnabhumi Airport until it arrives Copenhagen Airport, and they also make sure it is put in a cool room at the airport until a driver comes and picks it up. Teerasak is also satisfied with the outcome. “It is a big improvement. Also, if our flight has delays or is cancelled, the vegetables can wait 24 hours for a new flight without being damaged. It is much more flexible and more importantly better for the environment with the recyclable covers,” Teerasak says. Søren agrees: “What we are very pleased with is the fact that the new insulation covers will be sent back to us with SAS Cargo to be used for the next shipment. We save costs and have succeeded in improving the environment. In the longer term we will gain back the extra expenses we have used in developing the new system. Also, a couple of foreign companies have already shown interest in the new way of exporting,” Søren Presmann says.
Presmann Cool Chain
General Cool Chain
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Henrik Hansen went from providing security to selling Dream Gelato ice-cream. He has only been head of the Thai-based company for about 18 months but has already succeeded in expanding production. By Sarah Mia Haagerup
An Italian Ice-cream A bout two years ago, 62-year old Dane Henrik Hansen was reading his newspaper when he came across a sales add for a young Thai-based ice-cream company by the name of Dream Gelato. He had just sold his security company MPA to ISS and was looking for a new challenge, besides that he also missed working life. So he jumped on the business deal and bought the company from the Australian owner for 15 million baht. This was completely different from what he had done for the last 22 years as head of his own security company in Thailand and Cambodia. Now he was going to sell ice-cream and not just any kind of icecream but real Italian ice-cream, made with fresh ingredients and stabilizer and flavours imported all the way from Italy. Despite the fact that Henrik didn’t have any previous experience in selling ice-cream he has managed to run the company pretty well even with the global financial crisis hanging over his
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head as a black cloud. Since Henrik bought the company he has doubled the number of shops and expanded production. And now Dream Gelato also provides ice-cream to the hotel Le Banyan in Bangkok. With 15 shops and 10 master franchises Dream Gelato is quickly becoming one of the biggest Italian ice-cream companies in Thailand. However, the company is still so new that most people do not know it. Furthermore, Henrik is up against huge competitors such as the well established icecream company Swensen’s. So in order to compete with the big ice-cream players he has to sell his ice-cream for less than it probably should cost considering the quality of the ice-cream and the cost of production, Henrik explains. That is how ice-cream lovers would like to keep it. As it is, ice-cream lovers can buy a scoop of the Dream Gelato ice-cream for only 39 baht. Henrik is aware, that this is still quite expensive for a lot of
Thai people. But as the flavour is in the ice-cream, you do not have to add a lot of topping, - it is good enough by itself, he explains. Dream Gelato definitely has the upper hand when it comes to taste and quality. While a lot of other more established ice-cream companies are cutting corners by adding artificial flavours, milk powder and butter fat, Dream Gelato is made from fresh milk, fresh fruit and real flavours. To a lot of people it might seem weird to go from security to suddenly selling ice-cream but not for Henrik. He needed a new challenge and this was the one. Henrik’s story began 62-years ago in the Danish city of Ringsted where he grew up on a farm in the countryside with his four brothers. Henrik didn’t have any real desire to become a farmer like his parents but fortunately one of his brothers did. Instead Henrik started studying marketing at the Danish business school Niels Brock.
Diamonds and war Henrik was 18-years old when he said goodbye to his family and set out to explore the world on his own for the first time. At first he went to Australia, where he lived for a while. But back then it was not easy being a young job-seeking Dane in Australia – not even with a background in marketing from Niels Brock. So Henrik decided that it was time to leave. Leaving Australia he made a short stop in Bangkok. Here he met a couple of American soldiers on their way to Vietnam. The meeting sparked something in him and in 1966, at the age of 19, he left for Vietnam. That the country was in the middle of an ongoing war with the Americans did not hold back the young adventurous Dane. On the contrary. But being a young man in South Vietnam during this time was a strange
experience. Everyone between the age of 18 and 45 was in the army. It seemed he was the only young man there not in uniform and not fighting a seemingly hopeless and endless war. The only war he was fighting was the war against unemployment. He didn’t have a working permit and the fact that he was Danish did not help him either because the people offering jobs preferred men from countries with troops in Vietnam. Yet he still hoped that someone would hire him so he went to the employment office in Saigon. They had never had a foreigner apply for a job there before so they were a bit surprised when he walked in the door. Henrik’s decision to visit the employment office paid off and soon he found himself selling diamonds to the American soldiers. The lady he had talked to at the employment office had
Dream
called an American businessman, whom she had met at a cocktail party and this man offered Henrik a job. For eighteen months Henrik offered jewels for the American troops and selling diamonds to the troops were a lucrative business at this time since a lot of the soldiers had almost no expenses while they were stationed there. Instead a lot of them spend their money on jewellery which they send back to their loved ones in America or kept for themselves. In 1968 when the American involvement in Vietnam was at its highest Henrik left for Thailand because he had been offered a marketing position in a Swiss company which sold food articles as chocolate, cheese and ketchup to the company Nestlé. He ended up settling down in Bangkok and spent the next 10 years in the Swiss company. After that he started his own
With 15 shops and 10 master franchises Dream Gelato is quickly becoming one of the biggest Italian ice-cream companies in Thailand. But the company is still so new that most people do not know it.
security company MPA and was quite successful employing as many as 6000 security guards in Thailand and Cambodia.
Fewer headaches and increasing sales Today Henrik lives with his Thai wife and two sons, age 9 and 10, not far from the old airport in Bangkok. The former MPA office has been turned into a small ice-cream factory and instead of doing business with people in the field of security he is now working with a food scientist and some Italian chefs. Henrik enjoys running the ice-cream business especially since it does not cause as many headaches as his previous job did. The ice-cream company also employs a significantly lower number of people. On a daily basis he only has about three or four people working in the factory. But it is quite likely that they will be more in the future as Henrik is hoping to increase ice-cream sales to restaurants and hotels. He is also thinking about opening a shop in Future Park in Bangkok and by the end of October this year he is opening one more shop in Fashion Island in Bangkok. Furthermore he will soon be selling candyfloss in selected shops and he is also looking towards Denmark, more specifically Fynbo Guf, where he is planning on buying Guf – a deliciously sweet and creamy topping for ice-cream which is very popular in Denmark.
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A Man of Many Projects Michael Schulz has lived in Thailand for almost 30 years and has made most out of his stay. Not only is he the founder of The Arrivals Company but he is also running an exclusive guesthouse and golf tournaments. By Rikke Bjerge Johansen Photos by Rikke Bjerge Johansen, Søren Milholt
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anuary 19th 1980 was more than just an average Saturday night for Michael Schulz. It was the day the young travel guide arrived in Thailand, knowing absolutely nothing about the country, but feeling increasingly at home as his taxi made its way from Don Muang airport to the throbbing pulse of Sukhumvit Road. Thirty years later Thailand has genuinely become his home and he is involved in numerous exciting businesses. Michael is the founder and Managing Director of The Arrivals Company, which delivers tours and assistance to the travel insurance industry and will celebrate its 20th anniversary next year. He also runs a cozy riverside B&B in Bantak in Thailand’s unexplored northwest, owns and rents out an oceanfront condo and still manages to find time to organize golf tournaments. To add to all this he has remained happily married for 24 years to his Bantak-born wife Nong, with whom he has 19-year old twin daughters. All in all, a pretty impressive set of accomplishments for the 52-year old Dane from Kolding who actually wasn’t supposed to go to Thailand in the first place. “I was a travel guide for Tjæreborg Rejser and had been working in London, Lanzarote, Malta, Egypt and Yugoslavia. In 1979 I applied to go to Sri Lanka but didn’t get it. Instead they gave me Bangkok. I remember receiving the news on Lanzarote and I knew absolutely nothing about Bangkok. I looked for it on a map but couldn’t find it anywhere. Later, I found out it was because my map read ‘Krung Thep’, which I found out later is what the Thais call Bangkok.” Michael says with a laugh.
Travel tours for Danes Michael instantly fell in love with his new country and enjoyed all the culture and sports that the country offered – particularly the Pattaya area windsurfing scene, where 14
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Michael and The Arrivals Company seven staff just moved to new offices on Sukhumvit soi 39. Next year the company will celebrate 20 years in business.
he met Nong. So, when Tjæreborg Rejser wanted to send him to the Lake Garda in Italy after two years he was happy to receive a job offer from industry competitor Globetrotter, which was owned by SAS. They wanted him to stay in Thailand as their service manager. When SAS sold Globetrotter Michael decided that it was time to go solo and start up his own The Arrivals Company in 1990. “I thought that Danish travel agencies needed more knowledge on how to make interesting, fun tours around Thailand. When you sell a tour you sell time. Time is the most valuable aspect for travellers and if you do
not give them a good program you basically waste their time and thus their money,” Michael explains. True to Michael’s vision, The Arrivals Company develops unique programs around Thailand mainly for Billetkontoret in Denmark, which then sells the group tours to Danes through a network of travel agencies. Some 25 groups per year go on his tours, which are usually 12 nights in duration and kick off from Bangkok. “The Danes like soft adventure like trekking, rafting and elephant rides, different kinds of transportation, hard-core shopping, beautiful and interesting hotels and also an
insight to local Thai culture and food. The key word to a successful trip is the tour leaders and we only have the best,” he says.
Scandinavian Alarm Center The company’s main income these days comes from its important role as an alarm center for SOS International a/s, with Michael and his staff taking care of Scandinavians who need help and hospital care in Thailand and the surrounding countries. Michael and his seven employees handle around 8,000 cases every year and they make sure that the SOS clients receive the proper help and treatment from the best doctors and hospitals available. They also make sure that the travellers feel safe and confident that there is someone there for them locally, when they need help. Fluent in all Scandinavian languages, Thai and English, Michael’s multilingual skills come in very handy. “We make sure that the patients do not get overtreatment because the hospitals want to charge extra. It means we both work in the interest of the insurance companies and the client who deserve the best treatment,” says Michael who is on standby 24/7 all day and night. “It basically means that I’m on work more or less constantly, also during Christmas and New Year. I used to sail a lot but it is impossible now since I have to be reachable at all the times. It is the price I’m paying. Flying to Denmark is my only opportunity to switch off my phone for 12 hours and I love it. However, I really like my job and solving problems for people,” Michael says.
thanks to its good reputation and reviews in various Danish travel publications. So, during the high season from Christmas to April the couple does not see each other that much. “My wife Nong works so hard, but she enjoys it and the guests love her. She manages bookings, takes the guests around the area to local markets and schools and arranges trips to Mae Sot near the Burmese border. She serves great Thai food, imported leg of lamb from New Zealand and homemade bread for breakfast,” he tells with enthusiasm.
All wishes came true
Organizer for Tiger Woods
Years ago, Michael dreamed about owning a spacious apartment in Bangkok with a great view overlooking the city, a beach condo with ocean view and last but not least an up-country Thai house with a river view. Today, Michael is now the proud owner of all three - a great Bangkok flat right in the city centre, a 180 m2 condo on the beach in Cha-Am which he rents out when he is not using it himself – and a charming large teak house overlooking the Ping river. The house was build by Michael and local workers on a piece of land he bought 18 years ago. Together with his wife Nong he has designed everything from scratch, including the spiral teak staircase. The house is situated in the cosy village of Bantak where Nong is from, five hours north of Bangkok on the way towards Chiang Mai and one hour from the ancient Thai capital of Sukothai. Of course, Nong is running it herself which keeps her very busy since the guesthouse has many bookings
Since Michael does not have much time off work he has been smart enough to combine business with his big pleasure in life: golf. Within the golf circles he is a bit of a veteran corporate golf organiser and runs GolfWorks Thailand with a Canadian partner. They get hired by companies, among them the local chapters of the British and Canadian Chambers of Commerce, to plan and organize golf tournaments in Thailand. It takes lot of work to coordinate with the golf clubs, organise the players, prizes, awards, food and beverage for the day, plus coordinate and advise sponsors of the event. He has also been heavily involved in the running of several professional tournaments featuring some of the world’s top players, including Tiger Woods. “It is very valuable, marketing-wise, for companies to have corporate golf day but they can easily waste half a million baht if it is poorly planned and organised. Therefore, they let us run it behind the scenes
Michael with his wife Nong and their twin daughters Annette and Tania, who are both studying in Copenhagen at the moment.
and spend time with their clients,” Michael explains. He would like to do more golfing one day when he gets time. Overall, he dreams about a more relaxing life in the future. “My dream is that someone one day can take over my job so I can turn off my mobile and go out sailing,” he says and smiles. Then he adds: “But at the moment I’m enjoying my life very much.”
Discount for Dancham! Michael’s beautiful guesthouse Bantak House is in the village of Bantak, five hours north of Bangkok. Price per person is 3000 baht/night (children 50 per cent off and discount for group more than 3 pers) including full board gourmet meals, a computer and free wifi, library, movies (also Danish), kayaks and bikes. Michael offers 20 per cent discount on all bookings for members of Dancham. More info: www.bantakhouse.com Contact: +66 818290846 msbkkth@gmail.com
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Young Danes in Bangkok
‘Young Danes in Bangkok’ is a new series focusing on young people from Denmark who have moved from Denmark to Thailand to work. This month’s profile is about the young pedagogue student Anne. By Rikke Bjerge Johansen
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nne Bjørndal Sørensen is 23 years old and from Aalborg where she studies pedagogy at the University College Nordjylland. Now, Aalborg has been replaced with Sukhumvit. As a part of her internship she chose to come to Bangkok where she works in an international preschool.
“My school has exchange programmes in different parts of the world and I really wanted the experience of working in a completely different culture. I have always thought it could be a great opportunity to learn from others and hopefully share my skills and Danish views. It was a coincidence that they gave me Bangkok,” Anne tells. Her and a fellow student arrived to Thailand in August and started working immediately at The First Steps International PreSchool on Sukhumvit soi 43. It is a kindergarten for children from 18 months up to six years old. Unlike a typical Danish kindergarten they teach the children in subjects like reading and math and the spoken language is English. “I have the group of children who are between four to five years old and in the beginning it was a bit unusual for me to speak English to so small children. But of course they understand what I’m saying, since all children apart from a few are half Thai half farang,” Anne says.
23-years old Anne Bjørndal Sørensen from Aalborg works in The First Steps International Pre-School on Sukhumvit Soi 43 as a part of her study.
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I try to combine my teaching with a lot of play so it will still be fun. After all they are still kids Plus and minus The pre-school is private and has around 80-100 children. 15 of them are in Anne’s class. “Compared to Denmark the classes are small and every class has a teacher and an assistant connected. I think it is a big advantage for the kids to be in small classes. They are more focused and it is easier to teach them,” says Anne. However, the young Dane has mixed feelings about teaching kids in school subjects from such an early age. “As I see it there are both advantages and disadvantages. Some of the children are very capable of learning from an early age and will be well prepared when they start in school. But not all children can focus on
learning from such an early age and will much rather just play. I do not necessarily think it is the best method for them,” Anne tells. She therefore tries to include a bit more ‘Danish style’ in the classes. “I try to combine my teaching with a lot of play so it will still be fun. After all they are still kids,” she says. Anne is staying in an apartment on soi Thong Lor with her friend from school who also works in the same pre-school. She is going back home to Denmark in January which is a shame since her current country is growing on her. “When I first arrived I found it terribly hot. I had to get used to the city also which is very big. But after a hard beginning I like it more and more,” she says. And she hasn’t regretted coming to Bangkok as part of her internship. “I wanted to experience a different culture and Thailand is for sure very different. The children are amazing and I have also learned a lot from working here. Hopefully, I have also been able to give them a bit of influence from my way of doing things,” Anne says.
November 2009
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Danish Stud
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ents in Thailand Each year there are around 45 Danish exchange students in Thailand all of whom have been through the challenging task of leaving Denmark and starting at a new school, finding new friends and adapting to a daily life much different from the one left behind in Denmark.
All photos form: http://interaffairs.tu.ac.th/ interprogram.htm
E
very year thousands of young Danish students decide to take a part of their education abroad and some of these students choose Thailand as their preferred destination. But leaving the familiar corridors of the university back home in Denmark can be a confusing and overwhelming task not only because of all the paperwork which is put into changing universities, registering for new classes and obtaining visa but also because of the challenges affiliated with moving away from friends and living in another country with different ways and rules. In the fall of 2009 Copenhagen Business School (CBS) sent 19 students to univer-
sities in Thailand while Aarhus Business School sent one student abroad to its partner university Thammasat. Normally the business school in Aarhus sends two students to Thailand but this year one student cancelled his trip. CBS has five partner universities in Thailand. All of which are listed as some of the best universities in Thailand with Chulalongkorn University as the highest ranking according to foreign ranking sources. In recent years CBS has seen an upward trend in students going abroad, something that has to do with the fact that CBS is focusing more and more on international activities, head clerk at CBS’s International Office Kasper Dam Schultz explains. This year all their spots
in Thailand were filled out. Chulalongkorn University received 3 students from CBS in the fall of 2009, Thammasat’s Faculty of Economics received 5, Thammasat’s Faculty of Commerce and Accountancy 6, Asian Institute of Technology 3 and Mahidol University 2. All universities, except Mahidol, are located in Bangkok. On November 4th a delegation from the Business Academy Copenhagen North will visit Thammasat. This could lead to an agreement and more exchange students in the future, director of the Office of International Affairs at Thammasat University Dr. Pongthep Vorakitpokatorn explains.
Getting prepared and started Becoming an exchange student can at times seem like a long and tiring process. The student in Denmark must first pass the TOEFL test with adequate results; this is followed by applying directly through CBS for the available slots around the world. Some schools demand a certain level GPA, TOEFL and a work experience. Despite the extra effort, going on exchange is extremely popular. Competition for the best slots is always fierce, so even though a student might qualify for all the measures set up by the foreign university, they still have to compete with other students at CBS for the available spots - based entirely on their GPA.
November 2009
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In 2009 Copenhagen Business School (CBS) sent 19 students to universities in Thailand while Aarhus Business School sent one student to study at Thammasat University. If a student at CBS decides that he or she wants to study in Thailand, CBS sends the university in question a letter where they nominate the student. Subsequently the Thai university sends a letter of acceptance to CBS saying that the student has been guaranteed a spot. This is also the document the student has to show if she wants to apply for a scholarship. Once this step has been reached, CBS claims that it is very rare that the student is not accepted. When accepted, students not only have to see through the jungle of proce-
dures, rules and registrations at the exchange university, but also the challenge of adopting into the daily life and culture abroad. The change of life can be a challenge; so many universities accepting exchange students arrange orientation seminars or set up “Buddy-Programs”. Thammasat University assigns Thai students to act as a “Buddy”, to support the new student if the student has difficulties finding an apartment, learning, getting around and so on. Also in case of emergency, both faculty-level and universitylevel are much focused on looking after the exchange students, says
Dr. Pongthep Vorakitpokatorn. CBS also prepares their students before they leave their familiar surroundings in Denmark. As a service to the students CBS offers information meetings with general information about what the students should remember to do before they leave and while they are abroad with regards to visa rules, CBS’s internal procedures, language tests and intranet and so on. Sometimes the university in Thailand sends out some instructions beforehand informing the student about visa rules, housing, courses they can choose and so
Studying at Thammasat
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Lea Gansted
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ea Gansted, a 24-year old CBS-student, started at Thammasat’s Faculty of Commerce and Accountancy in September 2009. One of the first things she did when she arrived in Bangkok was to go to the International Office at the faculty to be registered. Here they helped her fill out necessary papers for course registration and they also gave her a class schedule. One of the following days the school offered a two hour intro where two former exchange students talked about studying and living in Bangkok. Lea and the rest of the students were also
offered a book of “do’s and don’ts in Thailand”. Afterwards they learned about Thailand and the history of Thammasat, but were unfortunately not offered a guided tour which Lea missed as it took her a while to find her way around the huge campus area. A couple of weeks later the faculty arranged a trip for all the bachelor students and master students to Ayutthaya. ”This was a really great arrangement because it gave us insight into Thailand’s history and gave us the possibility of meeting a lot of other exchange students,” Lea explains.
on. In many cases the Thai university also have a list of vacant flats or rooms. Despite the challenges for going abroad to study, there is an increasing demand and students find it highly rewarding on both an academic and personal level. International companies are progressively more looking for talent who can manage globally, so having lived abroad sets these students apart from the competition when going into the job market.
Before going to Thailand she had already met a lot of the other exchange students at the information meeting that CBS offers its students going abroad. Besides this the CBS students who were planning on going to Thailand created a Facebook group so they could communicate before they left Denmark. Through this group Lea met her present roommate Lisa. A larger Facebook group for all exchange students going to Thammasat was also created. Lea is studying at Thammasat one semester from August 2009 to January 2010.
Jan Dam Pedersen Celebrated 40 Years with EAC
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an Dam Pedersen (57) on 20 October celebrated his 40th Anniversary with EAC. Jan Dam Pedersen is today Senior Vice President in the EAC Group and Managing Director and CEO for EAC Industrial Ingredients. Jan Dam Pedersen started his career in EAC when he, at the tender age of 17, was employed as apprentice at EAC’s Head Office in Copenhagen. In his application the young Jan Dam Pedersen stated that he wanted a career within shipping, however, it was not shipping but many other business areas which happened to fill the career during the subsequent years. After completion of the apprenticeship in the Export Accounts Department and, in accordance with EAC culture, the obligatory military services, Jan Dam Pedersen was employed in the China Trade Department at the EAC Head Office in 1971. At that time EAC was the biggest company in Scandinavia measured by turnover and with activities all over the world. It was Asia which marked Jan Dam Pedersen’s career and
already in 1974 he got his first overseas posting in Bangkok. This first posting lasted 9 months and he was subsequently transferred to Houston and quickly thereafter to Newport News in USA, where he was attached to the Company’s timber business. The challenges in the US became an intermediary station before Jan Dam Pedersen again turned towards Asia, where he has been since then. Initially he spent 4 years in Japan before, in 1982, he returned to Bangkok as Manager for EAC Chemicals Division in Thailand – the corner stone in the activities which have since then developed into the second largest business in the EAC Group – EAC Industrial Ingredients. He stayed in this position until his next transfer in 1991, this time to a position as head of EAC’s growing business in Vietnam. Subsequently, in 1996, the EAC Management decided to exploit Jan Dam Pedersen’s competencies and know-how to establish and build the Industrial Ingredients Activities in Indonesia. Towards the end of 1996 he returned to Bangkok, where
he assumed the position as International Director with the specific objective to develop the regional markets outside the main market in Thailand. In 2001 he assumed the leadership for the entire Industrial Ingredients business, which under his leadership has expanded from the traditional home-base in Bangkok to cover 9 countries in South and Southeast Asia. Among his colleagues Jan Dam Pedersen is characterized as an engaged and hardworking leader in the classical EAC style and with a deep and thorough knowledge about his
business and colleagues. Jan Dam Pedersen is married and lives in Bangkok. His spare-time is used i.e. in nursing a very active social network among the many Danes in Bangkok and also on the golf-course. His summervacations are spent in his house on Bornholm, the island where he was born and grew up, witnessed by the local accent which he has retained even after the many years abroad. The 40 years anniversary was celebrated with colleagues in Bangkok Thailand.
Stig Møller Nielsen
C6KC:
Jan Dam Pedersen fejrer 40 års jubilæum i ØK
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for venlig deltagelse, blomster og kranse ved Inger Bechs begravelse. Henning og Ulla
for venlig deltagelse og alle de smukke blomster jeg modtog i kirken såvel som hjemme ved Poul Jensens bisættelse. En stor tak til MKO og Døgnplejen i Nexø for kærlig pleje og de mange knus. Også en stor tak skal lyde til naboerne for støtten i den svære tid. Lilly
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Dagens navn Felicianus Der kendes ingen helgen med dette navn. Dagens navn i svensk kalender er Sibylla. I 1616 fødtes den danske læge Thomas Bartholin. I 1728 udbrød den store brand i København.
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The celebration mentioned in the article above was a surprise dinner (although Jan had quite obviously suspected that something was going on) in Pacific City Club on Tuesday 20 October. During this event Niels Henrik Jensen, President and CEO of the EAC Group, gave the keynote speech, in which he mentioned Jan Dam Pedersen’s neat and eloquent application letter written 40 years ago and returned to him the original document duly framed.
K> B>C9:G DB Tirsdag den 20. oktober Årets 293. dag. Uge 43.
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for venlig deltagelse og de mange smukke blomster og kranse ved vor far Jørgen Lundbergs begravelse. Familien
for venlig deltagelse og de mange smukke blomster og kranse i kirken ved vores far Arne Hjorth Hansens begravelse. Tak til personalet i hjemmeplejen for god og kærlig pleje. Jørn og Merethe med familie
16.00-17.00: DanBolig holder åbent hus i Nygade 5, Klemensker. 19.00: Efterårsmøde på Kannikegaard. Lisbeth Krapper fortæller om »Haveglæder, ideer, sorger og sejre«. 19.00: Banko i Nyker I.F i Nyker selskabslokaler. 19.00: Nexø Håndboldklub afholder bankospil i Nexø-Hallen. 19.00: Bornholms Forsyning holder informationsmøde i Davidskolens samlingssal. 19.30: Caféaften i Nylars Samlingshus. Arr.:Nylars menighedsråd.
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:c kVgb iV` for venlig deltagelse ved vor kære Dagmar Larsens bisættelse. En særlig tak til personalet på Lunden for god og kærlig pleje. Kirsten og Hans Anker
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<gZi]Z EZYZghZc Bente og Søs Bisættelse i Svaneke Kirke lørdag den 24. oktober kl. 11.00
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■ 7gnaaje Lørdag den 24. oktober vies i Aa Kirke Lotte Holm, datter af Solveig og Elmer Holm, Aarsballe og Torkild Sommer Petersen, søn af Ethly Sommer Petersen.
Jan Dam Pedersen (57), Senior Vice President i ØK og adm. direktør og CEO for EAC Industrial Ingredients, fejrer den 20. oktober 40 års jubilæum i ØK. Jan Dam Pedersen startede sin karriere i ØK, da han som 17-årig blev ansat som elev på ØK’s hovedkontor i København. I sin ansøgning ønskede den unge Jan Dam Pedersen sig en karriere inden for shipping, men det blev ikke shipping men mange andre forretningsaktiviteter, der kom til at fylde karrieren i de følgende år. Efter endt elevtid, hvor der også i god ØK-stil blev sat tid af til at aftjene værnepligt, blev Jan Dam Pedersen i 1971 som udlært i eksportbogholderi fastansat på hovedkontorets China Trade Department. På det tidspunkt var ØK det største selskab i Skandinavien målt på omsætning og med aktiviteter i det meste af verden. Det blev i høj grad Asien, som kom til at præge Jan Dam Pedersens karriere, og han fik allerede i 1974 sin første udstationering til Bangkok. Opholdet i Thailand kom i første omgang kun til at
vare ni måneder, inden han blev flyttet til Houston og hurtigt derefter til Newport News i USA, hvor han arbejdede for ØK’s træforretning. De amerikanske udfordringer blev en fireårig mellemstation, inden Jan Dam Pedersen igen i 1978 vendte næsen mod Asien, hvor han har arbejdet siden. Først fire år i Japan, inden han i 1982 vendte tilbage til Bangkok som manager for ØK’s chemicals division i Thailand – hjørnestenen i de aktiviteter, der siden har udviklet sig til ØK’s næststørste forretning – EAC Industrial Ingredients. Her arbejdede han frem til 1991, hvorefter han igen var på vej, denne gang som fungerende chef for ØK voksende forretninger i Vietnam. I 1996 besluttede ØK’s ledelse, at Jan Dam Pedersens kompetencer og store brancheindsigt skulle bringes i anvendelse på at etablere ingrediensaktiviteterne i Indonesien. I slutningen af 1996 rykkede han tilbage til Bangkok, hvor han blev ansat som international direktør med ansvar for udviklingen af de regionale marke-
der uden for hovedmarkedet Thailand. I 2001 overtog han ledelsesansvaret for hele Industrial Ingredients forretningen, som under hans daglige ledelse har ekspanderet fra det traditionelle hjemsted i Bangkok til nu at dække 9 lande i Syd og Sydøstasien. Jan Dam Pedersen er i dag Senior Vice President i ØK og medlem af ØK’s koncernledelse, Operations Management Team. Jan Dam Pedersen bliver blandt kolleger betegnet som en meget engageret og hårdt arbejdende leder i klassisk ØKstil med et dybt og indgående kendskab til sin forretning og sine medarbejdere. Jan Dam Pedersen er gift og bor med sin hustru i Bangkok. Her bruges fritiden bl.a. i et meget aktivt socialt netværk blandt de mange danskere i Bangkok. Ledige stunder bruges også på golfbanen, og når tiden er til det i sommerhuset på Bornholm; øen, hvor han er født og opvokset, hvilket stadig kan høres, selv efter de mange år i udlandet. 40-års jubilæet fejres med kolleger i Bangkok, Thailand.
Biografer: Rønne Bio: kl. 16.30 »Monsterjægerne« kl. 18.30 »Pigen der legede med ilden« kl. 21.00 »Ved verdens ende« Scala Gudhjem: kl. 19.15 »Pigen der legede med ilden«.
DchYV\/ 09.00-12.00: Ældremotion i Nexø-hallen. Billard kl. 09.00-12.00, styrketræning kl. 10.00-12.00. 09.00-13.00: Onsdagsmarked på Lindeplads. 09.30-11.30: Legestue i Østerlars Præstegård. 14.30: Onsdagsklubben på Kirkeskolen i Snogebæk. 16.00-17.00: DanBolig holder åbent hus i Kirkestræde 33, Nexø. 16.30-17.00: EDC Rønne afholder åbent hus i Ferskesøgården 6, Nexø. 19.00: Bankospil på Nexø Fritidshus. 19.00: Præmiewhist i AABs klubhus. 19.00: Bornholms Slægts- og Lokalhistoriske Forening afholder foredrag med Erik Kann i salen på Rønne bibliotek. 19.30: Teaterforeningen Bornholm præsenterer »Closer - ind på livet« på Rønne Theater. Biografer: Rønne Bio: kl. 18.30 »Pigen der legede med ilden« kl. 21.00 »Ved verdens ende« Scala Gudhjem: kl. 19.15 »Pigen der legede med ilden«.
November 2009
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New Members Corporate Member:
Individual Members:
Siam Paragon Development Co., Ltd. 991 Siam Paragon Shopping Center, Rama I Road, Pathumwan, Bangkok 10330 Tel: +66 2 658 1030 Fax: +66 2 658 1022 Email: mdoffice@siampiwat.com Website: www.siamparagon.co.th
Heinrich Seul Cream Consultants Group Ltd. 1 South Sathorn Rd., Q House Lumpini 27/F Bangkok 10120 Tel: +66 2 249 6211 Fax: +66 2 610 3601 Website: www.cream.net
Mr.Charnchai Charuvastr Chairman Mr.Wicha Han Executive Chief Operating Officer Mr.Arun Theng General Manager
Jan Kreiberg Jensen 3/8 Moo 3 Thakiantia Banglamung, Chonburi 20150 Tel: +66 80 0802 337
Holm Machinery Asia Co., Ltd. 99 M.6, Baan Wang Pla Fa T.Baan Chan, A.Muang Udonthani 41000 Tel: +66 42 123 034-6 Fax: +66 42 123 037 E-mail: info@holmasia.com Website: www.holmasia.com Mr. Peter Holm Managing Director Ms. Nantawan Hanprab General Manager
Aleenta Co., Ltd. 3 Raminthra 55/8, Raminthra Road Taraenge, Bangkhen, Bangkok 10230 Tel: +66 2 508 5300 ext 3101 Fax: +66 2 508 5332 ext 3133 Website: www.kijdevelopment.com / www.nishaville.com Mr. Supakorn Kijkanakorn Managing Director Mrs. Ann-Christine Leidstedt Sales Manager
Peter Petersen TBA 251 Bougainvillea Terrace House 86 Patak Road, Kata Karon Phuket 83100 Tel: +66 82 011 2535 E-mail: ppetersen01@gmail.com
Calendar COMING EVENTS DANCHAM NETWORKING
18-NOV-2009
CHRISTMAS LUNCH 2009 SPONSORED BY JYSKE BANK SCANDINAVIAN CHRISTMAS BAZAAR 2009 EU NETWORKING ON DECEMBER 1.
27-NOV-2009 29-NOV-2009 01-DEC-2009
PAST EVENTS NETWORKING (PANDORA PRODUCTION)
07-OCT-2009
Royal Copenhagen Ltd. Thailand 54 Moo 1,Nongpring Nongkhae, Saraburi 18140 E-mail: sni@royalcopenhagen.com Website: www.royalcopenhagen.com
BREAKFAST SEMINAR - NORDIC POLICE
24-SEP-2009
NETWORKING WITH THE DANISH EMBASSY
16-SEP-2009
TFCC - NORDIC MASTERS GOLF EVENT
11-SEP-2009
Mr. Søren Nielsen Managing Director Mr. Surapong Supunpong Board Member Mrs.Watchareeporn Wongnirund Board Member
JFCCT LUNCHEON - TRADE REPRESENTATIVE
NETWORKING HOUSE NO. 1
CHALLENGES FACING THAI SOCIETY
27-MAY-2009
NETWORKING HOUSE (EAC)
20-MAY-2009
SEB EVENING SEMINAR
11-MAY-2009
EASTER LUNCH
9-APR-2009 03-APR-2009
NETWORKING NEW EU AMBASSADOR
30-MAR-2009
ANNUAL GENERAL MEETING
12-MAR-2009
LUNCHEON WITH PRIME MINISTER ABHISIT DTCC
12-JUN-2009
NORDIC NETWORKING SPONSORED BY DTAC 11-JUN-2009
BREAKFAST MEETING (SAS)
22
19-AUG-2009
23-FEB-2009
November 2009
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