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CONTACT
OFFICE
SALES: tel: +43 (0) 3185 2286 fax: +43 (0) 3185 228633 email: info@scarpa.at
ACCOUNTING tel: +43 (0) 3185 2286-14 email: buchhaltung@scarpa.at
MARKETING Thomas Miedl tel: +43 (0) 3185 2286-15 mobil: +43 (0) 664 35 77 399 email: marketing@scarpa.at
SALES MANAGER Matthias Uhl tel: +43 (0) 3185 2286-13 mobil: +43 (0) 664 51 43 720 email: matthias@scarpa.at BÜROZEITEN Mo-Do: 08:00-12:00 ; 13:00-17:00 Fr: 08:00-12:00
SALES
SALES MANAGER, KEY ACCOUNTS SALES EAST TYROL, TYROL, VORARLBERG
Günter Uhl tel: +43 (0) 664 33 60 369 email: guenter@scarpa.at
SHOWROOM Businesspark Innsbruck Valiergasse 60 6020 Innsbruck Raum: Top 3-29 (3. Stock)
SALES VIENNA, LOWER AUSTRIA, UPPER AUSTRIA, SALZBURG, CARINTHIA, STYRIA
tel: +43 (0) 664 88 92 78 89 email: matthias@scarpa.at
SHOWROOM Brandboxx Salzburg GmbH Moosfeldstraße 1 5101 Bergheim Raum: e&e box 108/110
AREA MANAGER SLOVENIA, CROATIA
Matej Božič tel: +386 41713813 email: matej@sidarta.si
COMPLAINTS / RETURN SHIPMENTS
Return shipments will be accepted only by telephone agreement and „FREI HAUS“, otherwise acceptance will be refused.
A delivery bill with the following information must be enclosed to guarantee fast processing:
1. Sender address 2. Shipping date 3. Delivery note number 4. Model name and size of the sent item 5. Reason for sending (repair, new soling, complaint, return) 6. Contact for any queries 7. Enclosure of a copy of the invoice
Complaints/repairs can be made after prior notice with our complaint form and photos by mail to office@scarpa.at and then assigned complaint number at https://gls-returns.eu/#/uhlguenter by GLS label to be delivered to the nearest GLS parcel store. If you have any questions about the handling, please contact our customer service. It is important that our return form is enclosed with all complaints and that the products arrive cleaned. Furthermore, you can also send in the complaints at your own expense.
DELIVERY
EX STOCK: uhl günter exclusiv sportartikelvertrieb GmbH Wieselsdorfer Straße 34 8504 Preding Österreich
SHIPPING TIMES: Mo-Th: 08:00-15:00 Fr: 08:00-12:00
