Beyond the three program divisions, the remainder of the agency’s employees will work to support the activities outlined in this plan. These include personnel within Communications and Outreach, Compliance and Quality Control, Finance, Human Resources, Information Technology, Legal, Procurement and Facilities, and Research. Goal statements for each unit are provided below. COMMUNICATIONS AND OUTREACH Educate, inform, and engage the community about affordable housing issues, needs, and resources using multimedia platforms for messaging and brand marketing; implement innovative industry strategies and approaches for outreach using social media platforms, audiovisual tools, and multilingual materials and resources; implement culturally and linguistically competent marketing practices to increase inclusion and engagement with diverse communities and populations; cultivate partnerships that support shared
fiscal years 2021-22 strategic plan I support services - 17
Support Services
