Annual Report
2021
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“Attract what you what you desire, Become what you what you admire.” Deb Sofield 2 “Attract what you expect, Reflect what you desire, Become what you respect, Mirror what you admire.” Deb Sofield 2 hospicechesapeake.orghospicechesapeake.org
Letter from our President Page 7 Hospice of the Chesapeake 2021 Year in Review
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contents Page 5
Page 15
Committee Membership
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Hospice of Charles County 2021 Year in Review
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Page 11 Charles County: One Year Later
Page 17 Executive and Senior Leadership Team
Page 19 Hospice of the Chesapeake 2021 Financial Report
Board Leadership
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hospicechesapeake.orghospicechesapeake.org
Hospice of Charles County 2021 Financial Report
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Dear Friends,
I think we all welcomed 2021 with hope that COVID-19 and the year of the pandemic were distant friends far behind us. In all the traditional ways, it was a fresh new year with all the hopes, dreams, resolutions, and anticipation each new year brings. In many practical ways, COVID-19 continued to be our constant companion.
Just like you and your families, the Hospice of the Chesapeake team had to find creative ways in 2021 to continue to be hopeful for a new year but to keep practical matters close at hand. The duality of 2021 launched a new way of “being.” We stopped saying “when we get back to normal” and adopted the philosophy of “working forward” in our new reality.
I believe two years of living within a pandemic, in every phase and back again, has made us a stronger organization and one that stays focused on the “why.” I’ve often said the how of providing care might have changed in the last two years but the why of providing quality hospice and supportive care continues to be our driving force. What is the why you might ask? Well, simply put caring, for those in our communities living with illness and loss is at the core of our organization and will continue too truly be our “why.” We believe fundamentally changing how families experience advanced illness and loss will benefit generations in a profoundly universal way.
You will read on the following pages how we expanded our reach and met our goals for the citizens of Charles County.
Thank you for helping us to build our legacy, your legacy, and the legacy of your hometown hospice. I’ve said it many times and I will stand firm in my belief that we are stronger together than apart.
Thank you for sharing in our mission of caring for life throughout the journey with illness and loss.
Gratefully,
Michael J. Brady President and CEO
LETTER FROM OUR PRESIDENT
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"Thank you for helping us to build our legacy, your legacy, and the legacy of your hometown hospice."
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- Michael Brady
HOSPICE OF THE CHESAPEAKE • 2021 YEAR IN REVIEW 19 3,385 Hospice patients served Children served in the pediatric hospice 2,095 Unique outpatient supportive care patients 7,518 Total outpatient supportive care visits 477 Individual grief support clients 110 Volunteers contributed a total of 2,970 hours 7
2,362 Individual grief counseling sessions 4,726 Gifts from 3,580 donors totaling raised from annual fund, events, appeals, and in-kind gifts $3,099,156 273 Employees 8
496 Hospice patients served 829 Gifts from 626 donors totaling raised from annual fund, events, appeals, and in-kind gifts $463,774 24 Volunteers contributed a total of 406 hours 27 Employees HOSPICE OF CHARLES COUNTY• 2021 YEAR IN REVIEW 9
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BETTER TOGETHER!
A Year of Innovation Leads to Greater Care for the Charles County Community
A Year of Innovation Leads to Greater for the Charles County Community
Following the 2020 acquisition of Hospice of Charles County, our primary focus was expanding care for the community.
We had four primary goals including:
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increasing and streamlining access to hospice care fully utilizing the Inpatient Care Center launching supportive care solidifying and furthering external partnerships with healthcare partners and community businesses and local donors.
Jump to December 2021 and we believe we have achieved those goals and then some:
496 hospice patients cared for in 2021 versus 451 in 2020 representing close to a 10% increase in those cared for.
Investments in Our Future
It was clear that significant investments would need to be made to allow our team to achieve our four primary goals. We implemented plans to achieve them, including:
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Our Hospice Team - Stabilizing and increasing the availability of team members in Charles County was critical to our success.
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Physical Spaces –
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Refurbished and revitalized the Inpatient Care Center. With the support of Delegate Edith Patterson we received a $200,000 bond from the State of Maryland. This investment delivered new floors and fresh paint, refreshed patients’ suites with new state-of-the-art beds, smart TVs and comfortable chairs that convert to sleepers.
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Opened a new education and training center that would allow our team members to learn new skills through a hands-on learning environment.
Expanded our space for grief support groups and counseling sessions.
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40 hospice patients cared for in the Inpatient Care Center.
Opened the Hussman Supportive Care Center with generous donations from John and Terri Hussman. We launched this new level of care that was previously not available.
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Launched supportive care program and opened the Hussman Supportive Care Center in the Waldorf location.
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Updated the IT infrastructure throughout our Waldorf location and deployed new technology to the hospice team.
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$463,774 raised from 626 donors versus $165,762 in 2020 allowing growth in programs and services not covered by Medicare and private insurance.
PHOTO Right: Hospice of Charles County receives a $15,000 check from Waldorf Toyota to support the We Honor Veterans program.
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BETTER TOGETHER!
Charles County Advisory Committee
Janette Acevedo
Melani Bell, RN Sue Green Jason I. Henry Delegate Edith Patterson Albert Zanger
2021 COMMITTEE MEMBERSHIP
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2021 EXECUTIVE AND SENIOR LEADERSHIP
Michael Brady, President and Chief Executive Officer
Eric Bush, MD, RPh, MBA, CHCQM, Chief Medical Officer Shauna A. S. Chabot, Chief Advancement Officer
Gerald Hill, Chief Financial Officer
Rebecca Miller, MSW, Chief Clinical Officer
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Regina Moody, Chief Operating Officer (Jan – June 2021)
Latrece Acree, Director of Access Services
Latrece Acree, Director of Access Services
Coale, Director of Chesapeake Life Center
Susan Coale, Director of Chesapeake Life Center
Jasmine Crew, Director of Clinical Services
Jasmine Crew, Director of Clinical Services
Sandra Dillon, Director of Communications
Sandra Dillon, Director of Communications
Evans, Director of Information Services
Chet Evans, Director of Information Services
Jennifer Fisher, Director of Human Resources
Jennifer Fisher, Director of Human Resources
Quality, Compliance and Health Information Management
Lisa Griffee, Director of Quality, Compliance and Health Information Management
Director of Strategic Partnerships and Business Development
Perry Limes, Director of Strategic Partnerships and Business Development
Longwood, Director of Clinical Services
Leslie Longwood, Director of Clinical Services
McMillan, Director of Medical Practice Management
Patricia McMillan, Director of Medical Practice Management
Scott Oliver, Director of Finance
Scott Oliver, Director of Finance
Slade, Director of Access Services (Jan – June 2021)
Allyson Slade, Director of Access Services (Jan – June 2021)
Elisabeth Smith, Director of Education
Elisabeth Smith, Director of Education
Director of Business Development (Jan – May 2021)
Courtney Stafford, Director of Business Development (Jan – May 2021)
Williams, Director of Clinical Services – Charles County
Kristin Williams, Director of Clinical Services – Charles County
Wilson, Director of Advancement and Volunteer Services
Christine Wilson, Director of Advancement and Volunteer Services
Alain Viaud, Controller (Jan - Apr 2021)
Alain Viaud, Controller (Jan - Apr 2021)
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HOSPICE OF THE CHESAPEAKE • 2021 CONSOLIDATED FINANCIAL REPORT
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• 2021 CONSOLIDATED
64.1% 4.9% 10.5% 8.6% 12.0% Medicare Medicaid Commercial and Self Pay Community Support Other Revenue Total $30,548,921 $2,316,038 $4,980,692 $4,076,960 $5,708,983 $47,631,594 85.0% 1.2% 1.0% 11.0% 1.8% Program Services Charity, Uncompensated Care and Other Program Forgiveness Spiritual and Bereavement Care Total Program Services, Charity, and Bereavement Care Management and General Fundraising Total Expenses Change in Net Assets from Operations $33,879,126 $489,000 $382,736 $34,750,862 $4,383,541 $720,743 $39,855,146 $7,776,448
CHESAPEAKE
REPORT
Medicare Medicaid Commercial & Self Pay Community Support Other Revenue Program Services Charity, Uncompensated Care & Other Program Forgiveness Spiritual & Bereavement Care Management & General Fundraising
copy of Hospice of the
complete financial statement is available from our offices upon request. For the cost of postage and copies, document and information, submitted under the Maryland Solicitations Act are available from the Office of the Secretary of State, State House, Annapolis, MD 21401, 410-974-5534. Sources of Revenue Expense Categories 20
64.1% 4.9% 10.5% 8.6% 12.0%
85.0% 1.2% 1.0% 11.0% 1.8% A
Chesapeake’s
HOSPICE OF CHARLES COUNTY • 2021 CONSOLIDATED FINANCIAL REPORT
21 21 HOSPICE OF CHARLES COUNTY • 2021 CONSOLIDATED
60.7% 2.0% 4.7% 5.2% 27.4% Medicare Medicaid Commercial and Self Pay Community Support Other Revenue Total $2,906,001 $97,886 $224,682 $250,969 $1,310,971 $4,790,509 80.8% 0.0% 0.0% 17.9% 1.3% Program Services Charity, Uncompensated Care and Other Program Forgiveness Spiritual and Bereavement Care Total Program Services, Charity, and Bereavement Care Management and General Fundraising Total Expenses Change in Net Assets from Operations $3,950,225 $0 $0 $3,950,225 $874,519 $65,217 $4,889,961 ($99,452)
60.7% 2.0% 4.7% 5.2% 27.4% 80.8% 0.0% 0.0% 17.9% 1.3%
request. For the cost of postage and copies,
Medicare Medicaid Commercial & Self Pay Community Support Other Revenue Program Services Charity, Uncompensated Care & Other Program Forgiveness Spiritual & Bereavement Care Management & General Fundraising Expense Categories Sources of Revenue 22 REPORT 60.7% 2.0% 4.7% 5.2% 27.4% 80.8% 0.0% 0.0% 17.9% 1.3%
is available
offices
request. For the cost of postage and copies,
Medicare Medicaid Commercial & Self Pay Community Support Other Revenue Program Services Charity, Uncompensated Care & Other Program Forgiveness Spiritual & Bereavement Care Management & General Fundraising Expense Categories Sources of Revenue 22
complete financial statement is available from our offices upon
document and Solicitations Act are available from the Office of the Secretary of State, State House, Annapolis, MD 21401, 410-974-5534.
A copy of Hospice of Charles County’s complete financial statement
from our
upon
document and information, submitted under the Maryland Solicitations Act are available from the Office of the Secretary of State, State House, Annapolis, MD 21401, 410-974-5534.
hospicechesapeake.org
