Sen jun2014

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Security Managers ◆ Integrators ◆ IT Managers ◆ Installers June 2014 Issue 355

Security 2014:

Show Issue l Xandem TMD: Next-gen detection l Omnivision schools Axis at Kew East l Inner Range’s new Sifer reader l Rugged Husky from Milestone l Ultra HD: The next big thing? l Monitoring: Wireless as primary

l Bosch and QSS: Perfect partners l Paradox NVX80 intrusion sensor l AD Illustra Flex 800 3MP review l The Interview: Brad Newton, Hills l Inner Range Wide Body Enclosure l Bosch shows off new DIVAR IP NVRs

Escape from Analogue


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editorial EDITORIAL roNnI Ci cSs && NEnetwo ks Ssec EC UuRIriTYty EeLlEeCTctRO TWO RrKS

Escape from Analogue SALES MACHINE

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live in a competitive No sooner has 014ewas the year touted world. by business analysts edgeTipping technology been developed as cutting The Great Point – the year IP than it’s shoe-horned intotoa dominate matchbox the of cameras would finally start white plastic, its price shorn to the bone. The chipset video surveillance market. The analysts were right ofbut today’s cutting edge videoway surveillance camera not in the incremental I expected them is to the of tomorrow’s retail or domestic be.chipset By all accounts, IP is obliterating analoguecloud in the solution, leased to an and end once user atIPno visible cost,it like Australian market proliferates will some giveaway 4-zone alarm panel. lead to sweeping changes. And tomorrow, meanright it literally. To when checkI say if the analystsI were aboutRight The now theTipping humblest $200 fixed with mini 3domes and Great Point, we spoke major local compact cameras are rumbling around poweredand by distributors of video surveillance equipment the most powerful HD processing engines. Can it go on 1 manufacturer of both IP and analogue cameras. indefinitely? not.for And in news thisThe month, we’re The resultsI think speak themselves. numbers seeing adventwould of simple, unitised IP-based mostthe people expect come from access Bosch control, designed toCurrently, integrate Bosch with current Security Systems. is sittingIPatvideo 50/50 solutions without any of the usual fussing about. analogue and IP and the company says IP is growing This development to commoditisation at 8 per cent annually,points with analogue shrinking at 2 across all market segments. Alarms, access control, per cent. video surveillance, softwareProducts, management solutions, But at Video Security things are far the lot. more pronounced. IP camera sales are 70 per cent Is the lower end the only part of20 theper market of VSP’s business, with another cent that’s being price conscious? No fear. aIt’spaltry slash and burn at the top HD-SDI and analogue 10 per cent. What’s end, too. VSP’s And talking about the issue recently I got to more, IP sales are growing at 20 per cent Making matters wondering whether the malaise that has long afflicted Meanwhile, Q Security Systems is also worse, Byin all theannually. alarmsits segment will infect systems, as well. growing IP business at 20 major per cent annually, with Australia justIP What accounts, is that sickness? systemic of sales IP currently making It’s up a60 per centcollapse of camera sales nowisthere seems ability, with all ailments. obliterating compared tothe 40attendant per cent for analogue. Perhaps the to be aanalogue selectionin most In the domestic and small commercial alarms telling figures of all come from Central Security market where techs spend 90 per cent of their process driven by cent the Australian Distribution, which in 2012 was doing 70 pertime in and spiderwebs andIP.pigeon poo,later, you CSD’s can projectmarket managers analogue 30 per cent Two years and covered understand a90reluctance to prance about in board figures are per cent IP and 10 per cent analogue. or electrical once IP rooms up-selling fawning customers to enterprise These numbers represent a massive change contractors who solutions proliferates with no more than the whiff Apres taking place at an accelerating rate. of It’sDunhill impossible to win tenders using it will lead Rasage a Rolex. a facilitator for lateral ignoreand thethe factflash IP isof a substrate, lowball quotes and But vertical when itapplications comes to bigger systems, anThe inability to sweeping and integrations. more and then carve to sell based on features is harder to rationalise and changes. electronic security devices drive across networks, more dangerous for the industry as a whole, margin from their much the more expansive, the more powerful and the when time is added to the equation. contractor’s hip especially more pervasive our security solutions will be. The pockets. logical progression of a collapse in margin over time is the inability to invest in research and development that’s so vital to future sales.

june 201 4 2issue 3 5 5E 3 49 NOVEMBER 01 3 ISSU

By By John John Adams Adams The resulting from margin In a technical very real dormancy sense, analogue technology has crash is most viewing security ‘modern’ constrained theobvious potentialwhen of electronic alarm systems whose lastwill upgrade was undertaken solutions - the future be different. It will in the 1970s, that wild decade when Fairchild be powerful, competitive and changeful, with Optoelectronics’ 5-cent blasted alarm panel more opportunity andLEDs more challenges than keypads to technological only ever before. End users willheights benefitpreviously the most. The seen on Star Trek. expansion of digital technology has had most In my view, salesofculture underpinsdevice margin impact in thethe areas price,that competition, seems to have given way to a different method performance, ease of operation and accessibility.of winning business that’s based One of the key signs of on therelationships maturity ofthat IP are too often a one-way Part of the problem security solutions is ITstreet. distribution giant Ingramis intense an inability to win jobs based Micro’scompetition, decision tobut launch a physical security on presentation of the benefits of system performance division in the Australian market. Given Ingram isMicro’s a key factor. strength is logistics, it will be interesting of company poor salesfares. skills,To orme no the saleskey skills, toThe see impact how the to flows through the industry, from bottom to top. Ingram Micro is access to IT integrators which Integrators installers selling on price, on collectivelyand have the ability to grow and exist tighten virtually no hardware margin, making their profit the market. from the installation itself. Distributors sell the Visitors to Security 2014 are going toproduct get a ranges of more manufacturers, servicing each first-hand look at just how far the latest waveless. of Manufacturers scrimp has on taken component quality and digital developments us. The post-GFC start dressing up less as more. Firmware tweaks take years saw a slow-down in product development the of decent lenses. grows in which butplace there’s a sense this Aismindset changing. Things to quantity, not quality is the primary motivator. get see at Security 2014 include Inner Range’sTo new volumes, manufacturers goSifer direct, or start Webtegriti controller and reader, thesearching Paradox for new sensor verticals, cannibalising their existing sales NVX80 from CSD, Solution 2000 and 3000 and isolating customers, lose home brand alarm panelsexisting from Bosch, whichwho feature loyalty and purchase solely on integration. price. automation and soon, video Making matters worse, in Australia just now there There are new cloud and mesh products seems be a there’s selectionBlueHub process driven by project from to Hills, IP monitoring managers or electrical contractors who win tenders from BENS, Milestone Husky NVRs, you’ll see using lowball quotes and then carve margin from Samsung WiseNet III cameras from EOS, Risco’s their hip pockets. newcontractor’s VUpoint turns alarm panels into video But the key elementQSS driving commoditisation surveillance solutions. is showing its Alumia isIPlack of sales ability. Ahas failure to teachNVR staff and that cameras, Honeywell a 256-input particular skill of the sales animal, built on an intense you’ll see the Panasonic 6 Series and the Sony and justified6 belief in the of solutions, Generation - currently thecapability best 2 CCTV cameras combined withzzz an industry self respect that demands in the world. buyers apply true value to electronic security technology. ]]]

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20: Safe School zone

june 14

56: Paradox NVX80

Axis Communications and Swinburne University have partnered with integrator Omnivision to install refurbished Axis cameras and a Milestone XProtect Professional VMS at Kew East Primary School in Melbourne.

Paradox NVX80 with SeeTrue technology is a motion detector with 8 detection channels – 4 forward-looking PIR channels, including 2 quad interlock geometry sensors, 2 microwave channels and 2 dedicated creep detectors, incorporating a quad sensor with interlock geometry.

26: Ultra HD It looks like the next benchmark for video surveillance cameras is going to be Ultra HD, with a resolution of 3840 X 2160 – around 8MP. Given the challenges networks may face carrying Ultra HD video streams it’s hard to say just when we will see the technology reach a tipping point.

CSD, NVX80 sensor, new Solution 2000 and 3000 alarm panels from Bosch, new cloud and mesh products from Hills, BlueHub IP monitoring from BENS, Milestone Husky NVRs, Samsung WiseNet III cameras from EOS, Risco VUpoint, QSS Alumia cameras, Honeywell’s 256-input NVR and stacks more.

62: The Power of One

56

Hills Ltd has been going through a process of bringing together its technology businesses in a process called One Hills. John Adams caught up with Hills COO Brad Newton to find out more about One Hills, and its ultimate goals.

36: Bosch and QSS: Perfect partners?

68: AD Illustra Flex 800

Bosch Security Systems has announced a partnership that will see Q Security Systems distribute all the classy German manufacturer’s surveillance gear, as well as intrusion detectors, through its national distribution network.

The Illustra Flex 800 from Tyco Security Products distributed locally by QSS, is a 3MP fixed dome Day/Night camera with 15m IR, IP66rating against weather and IK10 rating against vandalism (outdoor version).

40: Security 2014

78: Bosch DIVAR IP

There are plenty of new things to see at Security 2014 across electronic security technologies. Check out Inner Range Webtegriti, Sifer reader,

A new DIVAR IP recorder family with integrated Dynamic Transcoding Technology has been released by Bosch. DIVAR IP is an all-in-one VMS


68 92

74

82

+regulars

and storage solution, with scalable recording and HD image quality from any location, even with limited bandwidth.

10: news

Latest business, product and technical news from Australia and around the world.

82: Wide load Inner Range’s new WideBody enclosure is a step forward for the company in a number of ways. Fundamentally, it allows the installation of 8 doors and 16 readers in a single housing with plenty of expansion and lashings of onboard battery backup.

58: monitoring For installers contemplating monitoring solutions the choice of wireless, hardwired and hybrid communications paths can be a confusing one. If anyone knows which comms technologies work best, it’s the monitoring providers themselves.

86: Running in Xandem

92: editor’s choice

Hills has released the Xandem Tomographic Motion Detection system, capable of monitoring spaces from 50 to 500 square metres without line of sight. And because Xandem uses microwave detection, it can be discretely installed behind walls.

Security Managers ◆ Integrators ◆ IT Managers ◆ Installers June 2014 Issue 355

SECURITY 2014:

SHOW ISSUE l Xandem TMD: Next-gen detection l Omnivision schools Axis at Kew East l Inner Range’s new Sifer reader l Rugged Husky from Milestone l Ultra HD: The next big thing? l Monitoring: Wireless as primary

l Bosch and QSS: Perfect partners l Paradox NVX80 intrusion sensor l AD Illustra Flex 800 3MP review l The Interview: Brad Newton, Hills l Inner Range Wide Body Enclosure l Bosch shows off new DIVAR IP NVRs

Escape from Analogue

PP 100001158

Publisher Bridge Publishing Aust. Pty Ltd ABN 11 083 704 858 PO Box 237 Darlinghurst NSW 1300 tel 61 2 9280 4425 fax 61 2 9280 4428 email info@bridge publishing.com.au

What’s new from our manufacturers. 96: helpdesk Our team of electronic security experts answers your tough technical questions.

Editor John Adams Advertising Manager Monique Keatinge Customer Service Annette Mathews tel 61 2 9280 4425 annette@bridge publishing.com.au Design Tania Simanowsky e: taniasdesign@ optusnet.com.au

Subscriptions 11 issues per annum One year (11 issues)

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news in brief

CCTV Market to Reach $US42B by 2019 p.12 Video Security Products Wins 2013 Sales Award p.14 Ingram Establishes Physical Security Division p.16 Allegion Acquires Australia’s FSH p.18

june 2014

QSS Distributing Bosch CCTV, sensor products

c o mpi l ed b y j o h n adams

$A50 Million Allocated For CCTV Cameras Across Australia AUSTRALIA’S Federal Government has allocated $A50 million to the Safer Streets Programme in the Federal Budget, promising London-style closed circuit TV cameras in 150 public areas of cities and towns across the nation. The locations for the CCTV roll-out across Australia have been chosen, a significant boost from previous camera networks. The initiative was a Liberal campaign promise back in 2012, expanding upon the $A15 million Safer Suburbs Programme announced in 2007 with 22 projects funded and continued in 2010 with a further 40 grants. Surveillance will be installed around local retail and entertainment premises, as well as commercial precincts that have high rates of crime, and there will be additional lighting installed in poorly-lit areas. More specifically, the cameras will focus on high-traffic, high-crime areas like Sydney’s Kings Cross, Fortitude Valley in Brisbane and Broadmeadows in Melbourne, as well as trouble spots like Balmoral Reserve at Dernancourt in South Australia.

Anz net_porter 88x125 AU:Layout 1 20.05.14 09:34 Seite 1

BGW Technologies Sydney has a new home

Competence in Video Security GEUTEBRÜCK net_porter Business surveillance from a single source

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n BGW Technologies NSW has moved to a new facility in Seven Hills. “With 300 square metres of office space and 305 square metres of warehouse space, this will accommodate our operational requirements well into the future,” said BGWT’s Josh Simmons. “We are currently in the process of building a trade counter area for our customers which we have not had previously. We are also excited about the Centre of Excellence we will be integrating into this facility, showcasing the latest products on offer from BGW Technologies.”

Rob Rosa

BOSCH has announced that from May 26th 2014, Q Security Systems will be a Bosch Security Distribution Partner. Q Security Systems will focus on the complete Bosch Video Systems portfolio, as well as promoting the broad range of Bosch Intrusion Sensors. Q Security System’s staff will undergo comprehensive training with Bosch to assist with all sales and support enquiries. Bosch will work closely with QSS to drive marketing, promotions and communication activities. By increasing geographical coverage, customers will be able to access Bosch products in more locations. “Q Security Systems is proud to be associated with a quality brand like Bosch,” said QSS COO Rob Rosa. “We feel the Bosch Advantage Line of cost-effective CCTV cameras is well suited to the small to medium client base that QSS is already servicing, while the core Bosch video systems range is a great choice for medium to large scale projects that compete against other solid brand names. According to Chris Dellenty, general manager Bosch Security Systems, Bosch is well known for its commitment to excellent service and support. “By entering into partnership with a strategic electronic security distributor such as Q Security Systems, I am certain this will introduce efficiencies that allow customers to improve the way they do business,” said Dellenty.


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news june 2014

CCTV Market to Reach $US42B by 2019 n A NEW report by Transparency Market Research says the video surveillance market will grow at a compound annual growth rate of 19.1 per cent to reach $US42 billion by 2019. According to the report, IPbased video surveillance will grow at a CAGR of 24.2 per cent by 2019. In terms of manufacturers, Hikvision dominated the global video surveillance and VSaaS market with a share of 9.4 per cent in 2012 followed by Axis Communications with 5.2 per cent share. Other important players include Honeywell, Dahua Technology, Canon Inc, Bosch Security, Pelco, Panasonic, and others. The study titled Video Surveillance and VSaaS Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2013 – 2019 names increased security and safety concerns and the need to monitor

activities to detect intrusion, theft and traffic surveillance as some reasons for the growth. Meanwhile, the hardware market, comprised of cameras, recorders, storage, encoders and monitors, was valued at $9.49 billion and is expected to grow at a CAGR of 17.3 per cent during the forecast period from 2013 to 2019. The report also states that North America was the largest market in terms of revenue generation in 2012 and accounted for around 35 per cent share of this market. Asia Pacific followed with roughly 31per cent share. The region is expected to be the fastest growing market during the forecast period, growing at a CAGR of 23.4 per cent and registering a market size of $17.12 billion in 2019. Growth in the Asia Pacific market is mainly spurred by demand from China.

www.videosecurityproducts.com.au

Sony Distributor of the Year 2013 (ANZ) Video Security Products

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AT&T Buying DirecTV for $US48.5B: Security bundling next? IT’S being widely reported in the business press that AT&T Inc. has offered $US48.5B for satellite TV provider DirecTV, a move that would allow the massive telco to bundle pay TV with its Digital Life home automation and security solution. The move from telcos into the monitoring space has been long awaited and the world will be watching AT&T closely. One thing is sure, the company’s management is bringing together a vast RMR ecosystem with the potential to change the alarm monitoring market. AT&T’s offer comes after Comcast offered $US45 billion for Time Warner Cable.


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news june 2014

Ted Pretty

Hills Integrates Building Technology Businesses

PCSCoffers offers the the world’s world’s first controller PCSC firstFault FaultTolerant Tolerant(FT) (FT) controller seriescreating creatingthe the highest highest level level of of reliability series reliabilitywith withits its automatedprocess processof ofsystem system recovery recovery for automated for access accesscontrol, control, alarmmonitoring monitoringand and output output control control systems. alarm systems. Aptiq Multi technology readers are the most flexible readers Hitachi’s brand-new biometrics technology “Finger Vein in the industry. Finally one reader that handles all applicable Authentication” enables a high security system to verify a ISO reader standards. (14443, 15693, FIPS). Aptiq Multi tech person’s identity by finger vein pattern matching. readers contain both 125Khz and 13.56Mhz capabilities in one unit. NFC compatible with cloud creditial issuance. The Schlage Multi Technology readers are the most flexible readers in the industry. Finally oneSystem reader(VMS) handles all Exacq Vision, Video Management is fully applicable standards ) 14443 & 15693) Schlage integratedISO intoreader the PCSC NXG access control system. Offering Multi readersweb/mobile contain both 125hosting, khz andand 13.56 mhz Videotech recording, client local live capabilities in from one unit. video display the same desktop appliance. Available in IP and hybrid NVR models.

n HILLS is in the process of transformation and SVL, Lan 1, A&TV, DAS, Pacific Communications and OPS will be integrated to help deliver more complete solutions and a better customer experience. To support this change, Hills is rolling out new super-branches across Australia that will provide a one-stop-shop for all its customers. Hills’ plan is to be the biggest total solutions provider in the building technologies space. “Hills is undergoing a companywide transformation that will deliver a wider range of products and more integrated services that will vastly improve the customer experience,” said group managing director and CEO Ted Pretty at the company’s road show in Sydney recently. “Our goal is to be the largest value added supplier of building technologies in Australia and New

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Zealand,” he said. “This is a great opportunity to engage directly with our customers and suppliers about the future of Hills. “We want to show everyone firsthand that we have the largest range, the best services and most trusted solutions in the country.” Hills Limited’s National Road Show, which includes the unveiling of 2 Innovation Airstream vans, has hit the road to engage with customers and suppliers about Hills transformational journey. The Hills Innovation Airstream vans will be on the road throughout May and June and visit more than 40 locations across Australia and New Zealand. For details on when the Hills Innovation Airstream vans will be in your city contact your nearest branch: visit www.hills.com.au/ branches.

Video Security Products Wins 2013 Sales Award BOUTIQUE distributor, Video Security Products has won a Sony sales award for its performance in 2013. According to Sony’s Steve Charles, VSP showed great commitment and focus to the Sony product throughout 2013. VSP’s Zaki Wazir said the award belonged to the company’s staff. “I can’t thank the VSP team enough - this is their award,” he said. “I also want to thank our

integration partners and Steve Charles, Mark Franklin, and Katherine Green from Sony Australia for the ongoing support they give us – they punch well above their weight. “Sony provides us with a very high quality product in terms of video quality and also QC. This motivates our staff and clients to offer Sony knowing they will always achieve great results.” According to Wazir, 2014 will be more of the same for VSP. “We will retain our focus on a narrow range of product that fulfils our client’s needs,” he says. “We will continue and further improve the level of pre and post sales support to all our clients and offer a greater level of engineered solutions.”

Motomi Saito (Division managing director, Sony Professional Solutions Asia Pacific), Nathan Kelley, (VSP director sales and marketing), Zaki Wazir (VSP director), Steve Charles (Sony sales and marketing).

p: 1300 79 33 16 / f: 1300 79 33 19 Sales@ChaseSecurity.com.au www.chasesecurity.com.au

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Security.

At the Center of Your Business. Genetec Security Center is the leading enterprise-class security platform deployed by some of the world’s most demanding organizations, governments and cities. From video surveillance and license plate recognition to access control and intrusion detection, Security Center unifies the security systems that are critical to your operations, so you can see the big picture and make better security decisions – both today, and tomorrow. Start Here. At your Security Center. Visit us at Security Exhibition & Conference 2014, Stand C8, Melbourne, June 4 – 6, 2014.

Video Surveillance | Access Control | Automatic Number Plate Recognition

© 2014 Genetec. All rights reserved. Genetec, and the Genetec logo are either registered trademarks or trademarks of Genetec. All other trademarks contained herein are the property of their respective owners.

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Innovative Solutions


news june 2014

Ingram Establishes Physical Security Division, Signs With Axis

Wai King Wong

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n Ingram Micro has established a Physical Security Division specialising in physical security solutions, such as IP monitoring and IP video surveillance, and has been appointed Australian distribution partner by Axis Communications. “We are very fortunate to be working with Axis Communications,” says David Charlton, business manager for Ingram Micro’s new Physical Security Division. “Axis is the market-leader in IP-video solutions for security.” Axis Communications’ ANZ and Oceania country manager, Wai King Wong, says Axis is very pleased to be working with Ingram Micro to distribute its products into the

Australian market. “We work with Ingram Micro in several other countries around the world, so we’re really pleased to be working together in Australia, too,” says Wong. “Ingram Micro has a deep and sophisticated understanding of our business and of the local market. The establishment of the Ingram Micro Physical Security division is in-line with Ingram Micro’s global expansion into the physical security market. Charlton says the video monitoring and surveillance market is changing quickly as solutions move from traditional analogue equipment to IP-based security. “Video security used to be a specialist AV function, with

installations carried out by specialist CCT and AV installers,” he says. “But as companies move to digital and IP-based security, security is progressively becoming a function of the IT department, with IT managers responsible for putting security solutions in place, and managing the storage and archiving of video footage.” Ingram Micro Inc is the world’s largest wholesale technology distributor and a global leader in IT supply-chain, mobile device lifecycle services and logistics solutions. Ingram Micro Australia is a wholly owned subsidiary of Ingram Micro Inc. and Australia’s largest distributor of IT and technology products.


Intelligence EVOlved.

HID Global’s next generation IP-based VertX EVO™ provides the most comprehensive and scalable solution that leverages enterprise networks for building access control. The VertX EVO controller platform combines superior performance with enhanced security and a powerful rules engine to deliver an extended range of advanced and future access control functionality, including interoperability with wireless locks. The open-architecture solution addresses the growing range of customer requirements for building access control, PC logon, and complimentary applications including fire alarm and closed circuit television (CCTV), while ensuring 100% plug-in interoperability with existing HID access control systems and seamless migration from first generation VertX.

For more information on VertX EVO, visit hidglobal.com/evolved-sen or contact us at +613 9809 2892 or email at asiasales@hidglobal.com. © 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved. HID, HID Global, the HID logo, the Chain Design and VertX Evo are trademarks or registered trademark of HID Global Corporation/ASSA ABLOY AB in the United States and in other countries.


news june 2014

Allegion Acquires Australia’s FSH n Allegion, (formerly Ingersoll Rand) has acquired Australian electromechanical locking provider Fire & Security Hardware (FSH). The transaction strengthens Allegion’s presence in the Australian security market while bringing innovative electro-mechanical technologies that can be applied globally. The acquisition of the privately-owned company, which distributes its products primarily through wholesale and systems integrator channels, gives Allegion ownership of the FSH brand and product portfolio, which includes a number of innovative patent-protected electric strikes and latches.

“Allegion’s acquisition of FSH strengthens our position in Australia and adds new electronic technologies that will integrate well with our global product lines,” said Dave Petratis, chairman, president and CEO of Allegion. “It’s a great example of the innovative and opportunistic acquisitions we said we’d complete at our investor day in March.” “This transaction also shows our disciplined approach to M&A, focused on product expansion and increasing our presence in both emerging markets and technologies. We will continue to use our strong free cash flow to fund smart deals that ultimately enhance our

Trevor Mackle

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growth and deliver value to our shareholders.” According to Trevor Mackle, managing director of FSH, the FSH team in Australia will be an excellent fit with Allegion and will bring to the security market a full range of innovative products, complemented FSH’s technical support and service. “With its Australiandeveloped and internationally-patented Eco Range of locking devices, FSH has searched for a relationship to expose this new technology to world markets in a timely and orderly manner,” said Mackle. “The acquisition of FSH by Allegion is an exciting development that realizes FSH’s goal to be a true global supplier of these products. “The FSH team will continue to provide ongoing research and development expertise and support, focused on developing innovative new products and continually developing the existing product range.” Allegion will run FSH out of the FSH headquarters in Sydney and will continue to sell product under the FSH brand. Trevor Mackle will stay with Allegion for a transitional period.

ADT aquires Canadian Security Provider Protectron for $CAD555M n ADT has acquired Canada’s Reliance Protectron Security Services, a subsidiary of Reliance Comfort Limited Partnership, a portfolio company of investment funds managed by Alinda Capital Partners for $CAD555 million. The acquisition brings ADT 400,000 residential and commercial customers including 31,000 contract monitoring accounts, and CAD $12 million (approximately USD $11 million) in associated recurring monthly revenue. According to ADT, Protectron has a “highly satisfied customer base with greater levels of customer retention than other major players in the North American electronic

security industry.” Another reason Protectron appealed to ADT was is its extensive dealer network and effective sales force, which has enabled the company to generate significant subscriber growth at attractive cost levels, ADT CEO Naren Gurshaney says. “Protectron has also begun a concerted effort to sell home automation products and services, which will be accelerated by ADT’s considerable strengths in this area,” he explains. “The creation of a strong, standalone business in Canada with a dedicated management team will position us to accelerate our growth in this important and attractive market.”


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cas e st u dy

Kew East P rimary School

Safe School zone Axis Communications and Swinburne University have partnered with integrator Omnivision to install refurbished Axis cameras and a Milestone XProtect Professional VMS at Kew East Primary School in Melbourne.

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FTER a number of incidents involving vandalism and graffiti in and out of school time, Kew East Primary School in Melbourne needed to enhance its level of security. But according to Manoj Jayasuriya, MD at Melbourne-based integrator Omnivision, while Kew East Primary needed to enhance its security there was very little budget to get the job done.

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What this meant was that it was going to take something special to meet the school’s needs. That special something was a coincidence that saw Axis Communications begin an initiative to offer its refurbished CCTV cameras to government primary schools at the same time Jayasuriya’s Omnivision team was undertaking a camera upgrade at Swinburne University – a site with more than 500 Axis cameras. “While we were working on this job, a friend who is on the school council advised me that Kew East Primary School was planning to put some cameras in but the school did not have the money to do it,” explains Jayasuriya. “I had a meeting with Helen Fotheringham, Kew East Primary School’s principal and she confirmed that while the school could not afford CCTV, parents from the school council were trying to collect money to pay for the project. “At the same time, the Omnivision team was doing a camera upgrade project at Swinburne University,” Jayasuriya says. “So I asked Swinburne University’s security coordinator Robert Stockini and IT security officer Chris Goetze what they were planning to do with the CCTV cameras that were being replaced. “They told me Swinburne was planning to


by john adam s

I had a meeting with Helen Fotheringham, Kew East Primary School’s principal and she confirmed that while the school could not afford CCTV, parents from the school council were trying to collect money to pay for the project.

connect to a Cisco network switch in each building. The school buildings are linked by a fibre network, which made it easier for us to complete the installation in an efficient and cost effective way.” According to Jayasuriya, although the system is relatively simple, Kew Primary School’s IT team was a great help and provided access to each building’s network switch, as well as space in comms room racks for the NVR. Schools are reasonably busy environments during school hours and in some instances, electronic security installations need to be installed out of hours. But at Kew Primary School the system was integrated during school hours and the process was relatively quick. “We had 2 techs working on this project for a period of about a week,” Jayasuriya explains. “One is an installation tech and the other is an IT tech. There was nothing unusual in terms of communications paths and the fact the school provided the network backbone and switch made things quicker for our team.” As is often the case with jobs in the public domain there was a relatively long lead time. The first discussions took place in late March 2013 and cameras were given to Axis and refurbished shortly after. After council approval for school installation, the donation of cameras and their installation took place in September 2013.

give the cameras back to Axis Communications so they could be refurbished and donated to government schools across Melbourne. This was great news for me and I asked them if they would donate 13 cameras to Kew East Primary School. “A week later, Swinburne associate director Kain Jarvis approved this donation and my business partners agreed to undertake the installation to help the school. I was able to give this good news to the principal and promise her we would do the installation at cost,” Jayasuriya says. “Credit goes to Robert, Chris and Kain from Swinburne University for donating the cameras to Kew Primary School and to the Axis Communications’ team, which was a great help when it came to refurbishing the cameras.” As well as integrating cameras, NVR and workstations, Omnivision, which has grown from a 3-man operation in 2000 to a full electronic security systems integrator in 2014, also designed Kew East Primary School’s CCTV system. “The Kew East Primary network switch was provided by the school, we sourced the XProtect Professional VMS from Milestone and the Axis 216FD-V IP vandal and 225FD external dome cameras were donated by Swinburne University,” Jayasuriya explains. “All individual cameras

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cas e st u dy

Kew East P rimary School

Caption: Kain Jarvis (l), Chris Goetze and Rob Stockini of Swinburne University, Manoj Jayasuriya of Omnivision, Michael Pazarcevic of Axis Communications, Daniel Miric of BP Department of Education with Helen Fotheringham, Kew East Primary School principal.

Driving the system Milestone’s XProtect VMS supports the Kew Primary School system. The smart client interface gives users management of live and recorded video, as well as control of cameras and integrated security devices. Key features of Milestone’s VMS include things like a multi-layered map function allowing users to manage cameras and security devices, and overlay buttons that intuitively control cameras, camera integrated devices and connected systems via camera views. There’s also a virtual joystick allowing easy PTZ control. Other neat Milestone features include a singlepoint alarm management function, the ability to bookmark video sequences with attached notes, independent playback while viewing live video and multi-screen handling incorporating floating windows across multiple screens. Something else the system will do is email authorised users if it’s running out of recording space or there are critical failures. Sequence Explorer, shows previews of recorded video sequences as time-based groups of drag-andthrow thumbnails that allow management to easily locate specific events during investigations. Useful for police are advanced export options with digital signature, as well as the XProtect Smart Client Player, which includes room for commentary.

Refurbishing the cameras According to Axis Communications country manager ANZ, Wai King Wong, after Swinburne Uni announced the upgrade of their old generation of cameras, he asked what the plan was with the old units. Swinburne was about to recycle and dispose of the cameras but Wong suggested they instead be

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refurbished and donated to schools. “In the case of Kew Primary School, Swinburne University donated the 216FD and 225FD cameras and our Axis staff refurbished the units and together with Omnivision handed the equipment to the school,” explains Wong. “Integrator Omnivision then completed the installation and commissioning.” The Axis 216FD-V used at Kew East Primary School is an internal vandal resistant dome running a ¼-inch progressive scan CMOS. It has a 2.8–10mm varifocial lens, a field of view from 20– 73 degrees and a minimum scene illumination of 1 lux at F1.3. MPEG-4 resolution is VGA 640 x 480 at 30ips and the 216 has good image setting adjustments, duplex audio streaming and plenty more. Externally, the Kew East Primary School system is running the Axis 225FD, which has a ¼-inch progressive scan CCD sensor and advanced image processing. There’s a viewing angle of 36-75 degrees, PoE, vandal resistance, 30ips at VGA, and multi-window motion detection with alarm image buffering. Minimum scene illumination is 1 lux at

From Kew East Primary School’s perspective, the system is meant to reduce incidents of vandalism and graffiti around the school and the most important functional capabilities the system gives us include reviewing incidents and saving images for police.



cas e st u dy

Kew East P rimary School

Cameras have already captured a number of incidents of vandalism but so far footage captured has not allowed face recognition.

F1.4 in colour and 0.4 lux at F1.4 in monochrome. Like the 216, the 225 is fully loaded with all the image processing and network capability that was available at the time of its release. While it’s not common for cameras to be refurbished after being swapped out, quality units like the Axis 225 and 216 are perfectly capable of working for many years longer than projected MTBF – especially if they are given a tidy up. In this case, Chris Tangsilsat, Michael Pazarcevic and the Axis Inside Sales team did a full number on the Swinburne University cameras to ensure they were ready for service. The 216FD and 225FD cameras were brought back to Axis’ Melbourne office where they were cleaned of dirt and grime, then checked for scratches and any other physical damage or imperfections that might impact on performance. “Some housings were replaced with new units and some bubbles were inspected for clarity and if required, they were replaced,” says Wong. “Any missing accessories such as mounting screws or conduit termination plugs were replaced and each unit was powered up and its image quality was verified to ensure there were no imperfections with optics. The firmware was then updated to the latest version and finally the cameras were test-run for 24 hours.”

End user perspective Principal of Kew East Primary School, Helen

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Fotheringham manages a busy campus with a total of 460 students and 46 staff. According to Fotheringham, the pre-loved Axis cameras are used for security purposes both in and out of school time to curb vandalism, such as graffiti. “From Kew East Primary School’s perspective, the system is meant to reduce incidents of vandalism and graffiti around the school and the most important functional capabilities the system gives us include reviewing incidents and saving images for police to follow up,” Fotheringham says. “In the main, our experience with the CCTV installation has been good and Victoria Police have been keen to take copies of our video footage.” According to Fotheringham, management of the system is handled by the school principal and the school’s ICT technician, with workstations running a Milestone client operating in the principal’s office and the ICT office. Operation of the Kew East Primary School system is easy in terms of access and reviewing events, Fotheringham says, though having never used a VMS before, she finds saving footage of events more challenging. Cameras have already captured a number of incidents of vandalism but so far footage captured has not allowed face recognition. This is typical with an installation like this one, which combines small camera numbers with serious depths of field, comparatively wide camera angles, modest camera resolutions and a 24-hour threat profile. So far, events have taken place too far from cameras (outside their best depth of field), away from best camera coverage, or after dark. Such issues are inevitable for any surveillance system on any site, let alone a school campus and Omnivision and Axis Communications are working with Kew East Primary to tweak the system to meet its specific challenges. In a world where fiscal considerations take precedence over social capital, it’s too easy to get caught up in the commercial spin cycle. This global hunger for short term gain makes it all the more heartening to see end users, manufacturers and integrators working together to improve the safety and security of our kids. Nicely done, Axis Communications, Omnivision and Swinburne University. zzz


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s p e ci al re p o rt

ultra hd

by john adam s

Ultra HD It looks like the next benchmark for video surveillance cameras is going to be Ultra HD, with a resolution of 3840 X 2160 – around 8MP. Given the challenges networks may face carrying Ultra HD video streams it’s hard to say just when we will see the technology reach a tipping point.

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HERE are a couple of signs worth paying attention to with Ultra HD (commonly called 4K in consumer and CCTV industries). The first is UHD consumer TVs, which are now dropping in price at a time many homeowners’ first 1080p HD TVs may be starting to look a little tired. Something else to bear in mind is the consensus forming in digital photography that 8MP is the sweet spot that allows the best balance of low light performance and high resolution. As most readers know, the more pixels you cram onto an imager, the smaller those pixels must be. And the smaller the

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pixels, the less light they can absorb. Double the number of pixels on a 1/3-inch HD sensor and you halve the light reaching the sensor. The result is that more pixels does not a perfect camera make – not unless sensor sizes increase. If it’s all about display images today, then 3MP cameras with a 1080p resolution are ideal. But if you need digital zoom or you use a UHD monitor, then Ultra HD cameras should be a consideration. If you zoom in 2x digital with an Ultra HD image then you are viewing at 2MP, which is pretty good considering how quickly an HD camera burrows down under


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4CIF when digital zoom is applied. Something else to bear in mind when considering digital image quality is that pixels on a digital camera’s sensor capture light in red, blue or green – not all colours at once. A layout will be a pair of green, a red and a blue in a grid pattern and onboard software then nuts out the colour value for pixels. This means there’s signal attenuating averaging going on in the background - one colour per 4 pixels. A camera’s digital engine is also working hard to stave off false colours and moire – spacial aliasing that causes false patterns in a scene. Camera engines will blur an image slightly then sharpen it in order to lose such artifacts. Clearly, the more pixels, the more work the camera processor has to get through and this can be noticeable as latency or blurring if there’s sudden movement – like cars zipping at right angles across a scene. Lenses are another issue. An Ultra HD camera is going to need a quality lens and there’s no doubt that plenty of 1080p cameras are being sold with lenses that are not perfect. Sure, things look good in the centre of the image but out towards the edges details get muddy, especially on the sorts of deep zooms that might motivate a buyer to choose Ultra HD in the first place. Sensor noise is also something that has to be considered at multiple levels. In low light, cameras increase exposure, elevating noise levels. Furthermore, pixel measurements are never perfect and the flaws in these signals show up on a monitor as noise. It’s unhelpful during the day and blinding at night. Digital noise reduction is the answer but DNR processing doesn’t just lose

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ultra hd

Axis P1428-E

noise, it sloughs fine detail off a scene. When you look at a camera being tested in low light you can often see the areas where DNR has scrubbed and smudged a scene free of detail. It’s not a good look. Engineers can build high resolution imagers with fewer noise problems but they need to be big – 1-inch or 1/1.5 inch sensors are ideal. A 1/1.5inch sensor has 4x the area of the 1/3-inch sensors that typically run inside 1080p CCTV cameras. No wonder GBO’s S1080 camera (BGWT sells them in Australia) with its monster 1-inch sensor has such a great image in low light. If the sensors are large enough, the lenses are good enough, the network is capable enough and the storage sufficient, then Ultra HD cameras will give end users a lot more detail than 3MP 1080p cameras can. But this capability has to be balanced against many things. Image quality is about more than megapixel count. Not surprisingly, CCTV Labs, Vlado Damjanovski, takes two positions when it comes to whether or not Ultra HD cameras will be the next big thing in CCTV applications. “My answer is yes and no,” says Damjanovski. “4K is a known development in broadcast TV but CCTV is only a little sister of broadcast technology, and eventually follows its trends. But unless the technology trend is developed by the larger broadcast industry, it’s very unlikely CCTV will develop a whole new standard on its own. So yes, it is the next big thing, but not so big as some may want to think.” When it comes to the advantages and disadvantages of Ultra HD cameras Damjanovski is emphatic. “The advantage is obvious - enhanced resolution and more details,” he says. “But this can only be valid if the optics are of matching quality. Weaknesses? If a sensor is of the similar size as the equivalent HD sensor and it has 4x the pixels - low light performance will be 4x lower. And streaming bandwidth will be close to 4x larger unless better compression is used.” According to Damjanovski, while it’s important for CCTV applications that Ultra HD monitors

If a sensor is of the similar size as the equivalent HD sensor and it has 4x the pixels - low light performance will be 4x lower. And streaming bandwidth will be close to 4x larger unless better compression is used.


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display very high quality images in real time, there are other considerations. “You need to have a 4K monitor to see such an advancement, and faster computers with more processing power to decode the 4k streaming.” Given there are already 5MP and 9MP cameras from various manufacturers that are not widely used, end users might well ask what makes Ultra HD different? Is it that use of the technology in consumer TV market will change user expectation of what a high resolution image is? Why not just go with big MP cameras? “The first and important difference with 5MP or 9MP is that when these cameras were introduced there were no real time encoders available only MJPEG image compression was possible,” Damjanovski explains. “With 4K becoming a mainstream broadcast format, encoder chips capable of real-time video compression became available. But, again, don’t forget this requires more processing power at the displaying end which would typically perform software decoding, as well as digital zooming.” Something SEN often sees is systems that run 1080p cameras at 720p and 6-15 frames per second, presumably because end users don’t want to spend too big on network storage. If 1080p is not being used entirely, it’s tempting to think this underlying fundamental means Ultra HD is unlikely to be fully leveraged in many applications either. “If H264 compression is used for 1080HD or 720HD, there is not much difference in the network requirement if the frame rate is 6, or 15 or 25 frames,” says Damjanovski. “The real difference might be in picture quality of moving objects which may increase the bandwidth if one wants to keep the quality. “So yes, the same reasoning applies to the 4K format. It will definitely require more bandwidth. But we will soon see implementation of H265, which is only new, but it claims saving on bandwidth of at least 50 per cent by preserving the picture quality.” So - how far does Damjanovski think are we away from Ultra HD as a common CCTV resolution

An HDTV/4K network camera that complies with any of the given HDTV/4K standards ensures video quality. Megapixel doesn’t define a set frame rate as the HDTV and 4K standards do.

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ultra hd

Vlado Damjanovski

in the way 1080p resolutions are today? “Broadcast people are already using 4K for their daily production,” Damjanovski says. “There’s even an Australian company that makes very affordable but excellent quality 4K cameras for video production (BlackMagic Design). But broadcast people make money with their production and they don’t shy from spending money for the best results. “How far is CCTV away from 4K? As always it will depend on the cost and not only cost of the cameras. Solutions will need suitable optics, encoders, transmission, recorders and faster computers and most importantly, 4K displays to enjoy the glory of more pixels. “My experience is that end users in CCTV don’t want to spend money to achieve better quality for the sake of quality,” says Damjanovski. “They are only willing to spend money if it can save them losses by reducing shrinkage, or if they have to satisfy some legal security requirement. Maybe 5 years down the track, 4K may become as standard as HD today, and then everybody in CCTV will have no choice but to use 4K. Progress will not stop in developing 4K, although CCTV is not the driving force – that comes from the broadcast TV and consumer markets.” Sony released a 4K concept CCTV camera at the recent ISC West show in Las Vegas. While it’s still early days, Sony’s Steve Charles says further development will address any issues before the company releases its first 4K camera. Charles believes 4K will definitely be the next big thing in the consumer and CCTV markets. In CCTV he says one 4K monitor can display a 4x4 scaled D1-size image which is very effective for viewing multiple cameras. And like Damjanovski,


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Steve Charles

Charles pairs 4K with H.265 to get over some of the challenges the technology faces in real world applications. “It will be big,” he says. “Obviously, there are advantages and disadvantages of 4K technology. A major advantage is the extended picture resolution and ability to reduce the number of cameras normally used in open spaces. “The major disadvantage is the bandwidth required for high resolution, although H.265 will address this issue somewhat. Low light capabilities are also restricted by pixel sizes and the amount of light that falls onto an imager. Wide Dynamic range is also an issue.” What makes 4K different from bigger megapixel cameras and more likely to meet widespread acceptance? Charles explains that 4K is different from the megapixel still image format. “4K is a video standard format of 16:9, whereas megapixel is a still image format of 4:3,” he says. “Something else to consider is what’s effective for the customer’s operational or total system cost. When 5MP and 9MP were launched; sensitivity, wide dynamic range, compression and HDD cost did not suit customer requirements. These situations are gradually changing today.” According to Charles, 4K systems will need to be carefully planned so that the most use can be made of its higher resolutions. He says system design must be seriously considered and fit for purpose. How far are we away from Ultra HD as a common resolution in the way 1080p resolutions are today, according to Charles? “Full HD has only recently become the dominant format in security applications but that wasn’t the case only 2 years ago,” Charles says. “Already 4K has people’s attention and is not so far away given technology changes. However, it will depend on

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ultra hd

Steve Malesevic

improvements/developments in 4K devices and additional key technologies.” Steve Malesevic at Bosch also believes 4K will be a big thing in the consumer market and this will spill over into the CCTV industry. “People always want more – bigger resolution, more storage,” he says. “If some is good then more is better – it’s just human nature - so it makes sense that 4K will become huge in the consumer and then the CCTV markets.” For Malesevic, the strengths and weaknesses of 4K are more detail and fewer cameras (reduced installation cost) on the strength side and high storage costs and increased bandwidth being weaknesses. In Malesevic’s opinion, in 12-18 months 4K will be fairly common. And he points out that the driving force of 4K may be marketing, or market demand. “Perhaps it will come down to something nontechnical like marketing,” he explains. “Regular consumers understand words like ultra, high and definition. They understand that these words are associated with positive attributes. However, they may not necessarily understand what is meant by words like megapixel. It may end up being good marketing that really opens applications up to 4K. “Added to this, manufacturers that can introduce technologies that can significantly

If some is good then more is better – it’s just human nature - so it makes sense that 4K will become huge in the consumer and then the CCTV markets.


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ultra hd

reduce bandwidth at the camera (even with Ultra HD resolutions) will start to make the changes in expectations in a positive fashion.” While Malesevic agrees some 1080p applications are not being used to their maximum capacity, he says a number of factors might be different with 4K. “Firstly, early adopters will embrace the new technology and make the required spending on storage to cover the higher data rates from the cameras,” he says. “Secondly, if people don’t want to spend more on storage now, they’ll inevitably reduce the IPS on Ultra HD cameras to meet their storage capacity. Only after storage becomes more affordable will they increase the IPS, improving their viewing experience.” At Axis Communications, Wai King Wong also feels 4K has a big future. “4K-compliant cameras are definitely set to become one of the major milestones when it comes to the evolution of IP surveillance,” he says. “How widely 4K is utilized will largely depend on factors which make up an IP surveillance system such as compression algorithms, storage capacity, network bandwidth and the ability to cope with challenging lighting conditions. For Wong, the big advantage of UHD cameras is definitely resolution. “However similar to the comparison between 2MP and 1080p HDTV, it’s not just about throwing a greater number of pixels into the image but also being able to achieve a certain level of benchmarks when it comes to frame rate and colour representation. “Factors to keep in mind when it comes to

4K-compliant cameras are definitely set to become one of the major milestones when it comes to the evolution of IP surveillance.

Wai King Wong

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4K cameras are that the increase in resolution will also push up bandwidth and storage requirements. Additional lighting may also be required as the camera is designed to use smaller pixels on the sensor, there will be more noise which will limit the light sensitivity and may reduce the dynamic range.” Something else Wong likes about 4K is that it is a quality standard, not an expression of pixel resolution as megapixel is. “Just as for HDTV 720p, 1080i or 1080p, the main difference is that HDTV/4K are international technology standards for image quality, whereas megapixel refers only to the exact pixel resolution of a camera,” Wong says. “An HDTV/4K network camera that complies with any of the given HDTV/4K standards ensures video quality. Megapixel doesn’t define a set frame rate as the HDTV and 4K standards do.” Something else Wong likes about 4K is its ability to support high quality live view, even if users choose not to store images at full frame rate. “While it’s true that for most security-based applications there are no requirements to record at full frame rate due to storage concerns, most users will run Live View at full frame rate allowing for smoother motion that’s more pleasing to the eye,” he says. “A 4K camera is capable of delivering this high resolution live stream for monitoring but it does not in any way increase storage requirements.” How far are we away from Ultra HD as a common resolution, according to Wong? “If we look back to 2009 we will see that numerous things happened during that time frame,” says Wong. “HDTV standard compliant cameras from Axis were first introduced, H.264 encoding became more commonly utilized over MPEG-4 and average network infrastructure got better. 1Gbit networks started becoming the standard. “In many ways, in order for 4K or Ultra HD IP cameras to become common, other aspects of the IP surveillance ecosystem will need to evolve along with them. Perhaps H.265 will become the next component in this ever progressing evolution.” zzz



n ews re p o rt

John Adams with Chris Dellenty and Rob Rosa

perfect partnership Bosch Security Systems has announced a partnership that will see Q Security Systems distribute all the classy German manufacturer’s surveillance gear, as well as intrusion detectors, through its national distribution network.

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osch Security Systems announced late last month that Q Security Systems will be a Bosch Security Distribution Partner. QSS will focus on the complete Bosch Video Systems portfolio, as well as promoting the broad range of Bosch intrusion sensors. In many ways it’s a sensible alliance – Bosch makes excellent products and QSS, with 5 offices Australia-wide and more than 50 employees, a technical service centre and a national distribution centre, offers its customers access to product and quality support. According to Bosch Security System’s GM, Chris Dellenty, the key aspect of the partnership with QSS is that it expands Bosch’s geographical coverage and makes its product more accessible to the market. “QSS has a large database of loyal customers who receive outstanding service from a dedicated team,” says Dellenty. “Now those customers have the opportunity to buy our high quality range of Bosch Video System products and intrusion sensors through QSS. “The great thing about the partnership is that Bosch Video Systems products will now be available from far more locations across Australia through QSS, as well as through our existing network of distributors, and our own Bosch locations. We are offering customers more choice and convenience when it comes to accessing Bosch products.” According to Dellenty, the notion of a

We are very excited with what the future holds now that we have some of the best brands in the security industry.

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Chris Dellenty

partnership seemed logical to both companies and with the recent changes in QSS’ product lineup, both QSS and Bosch felt that there was an opportunity to work together. “For both companies it appeared to be a logical step and it was only a matter of time before we made contact,” Dellenty explains. Will Bosch get involved in training Q people on the CCTV range? “Absolutely,” says Dellenty. “We have already planned the first training session for QSS and it will be held during May prior to the Security 2014 Exhibition. Bosch has a comprehensive

Rob Rosa


Visit Axis at Security 2014:

Booth E14, June 4-5 Melbourne Convention & Exhibition Center

Your Traffic.

Your Move. What happens today is in your hands. Whether you’re faced with congestion, accidents or severe weather, it’s your job to keep the traffic moving. And it’s our job to help you. Our smart traffic monitoring solutions will take you straight to the heart of the action, so you can make the right move, at the right time – every time.

Make your next move now, visit www.axis.com/yourtraffic

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Bosch Video Systems products will now be available from far more locations across Australia through QSS, as well as through our existing network of distributors, and our own Bosch locations. range of video systems product and regularly releases new technology to the market, so we’ll be providing training to the QSS team on an ongoing basis. “We look forward to working with QSS on big project opportunities, too,” he says. “We have a business development team that is active in every state generating project opportunities for Bosch products, plus a design team to assist the QSS team when a customer brings a project opportunity to them.” Meanwhile, QSS COO Rob Rosa says that from a QSS perspective, a partnership with Bosch was a perfect fit. “Bosch is a powerful brand and QSS has a true national footprint, the main service and repair centre in Laverton North, and mini service centres at each of our state locations,” Rosa says. “We have technicians on hand to support our client base, as well as all of the value-adds required to support the Bosch product. The decision for QSS was an easier one than you may think. We felt that the Bosch product was the correct fit for our business given all our products complement each other nicely.” From QSS’s point of view, what will Bosch CCTV gear give QSS it did not have before? Where does Bosch fit into the QSS product suite? “Bosch’s CCTV range will take over from the Samsung product for QSS,” Rosa explains. “The Bosch range is extensive, it is high quality and the pricing is ultra-competitive particularly on the Advantage line CCTV. Bosch complements our other brand offerings such as AD, DVTEL, FLIR, NUUO and QVS. “Bosch allows us to directly compete against brand name products in the market place,” Rosa says. “But in saying that, one thing we won’t do at QSS is bring a product to the table just for the sake of having a brand name – all our brands need to perform and Bosch does perform. We have an obligation to all our partners to ensure they grow along with our business and we see

38 se&n

John Adams with Chris Dellenty and rob rosa

this as a long term relationship as opposed to being a short term market grab.” A key driver at QSS is a high level of service for all its products. That means training in the Bosch product for QSS staff, as well as QSS customers? “Absolutely - our facility at Laverton North as well as all our sales branches will have Bosch CCTV training sessions (these dates will go up on our website in June) and we will offer inhouse repairs, warranty, configuration, training and Q Professional Services for the installers that require this service,” says Rosa. “Our new website to be launched in late June will have a training calendar for clients to access once they log in and will be able to inquire about courses. In the meantime, people can contact their local QSS branch and get full details on training and dates.” Given the changes at QSS over the past 8 months, will there be more partnerships soon or is the alliance with Bosch the last the electronic security market will see for 2014? “QSS is expanding and growing,” Rosa says. “We are very excited with what the future holds now we have some of the best brands in the security industry. As for new alliances/ partnerships, as I mentioned previously, it is about being true to our vendors, clients and our business. “The point of having too much product as opposed to too many gaps creates its own challenges. QSS is mindful that our partners have placed much faith in our business and therefore we will continually evaluate our performance in this competitive market place. One thing I am 100 per cent certain of is that our clients can expect great prices and oldfashioned customer service.” Rosa says he’s very happy with the QSS business. “All of our people have worked extremely hard and the team is united and very happy with what has occurred to date,” he says. “We have a great growth strategy and solid product coverage. I am very mindful of the fact that you can have one and not the other and it will all come apart. I have witnessed this before. “We need to ensure that we continue to stay grounded and not arrogant about what the client base needs or how we do business in order to support our clients and their clients,” Rosa says. “QSS truly understands the challenges of integrators and end users in this market place and this understanding forms part of the turnkey solutions we provide. All in all, QSS is ready for a big year.” zzz



s p e ci al re p o rt

new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase / n ew p rod u

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security 2014 CBIT technology in Bosch IP cameras BOSCH introduces a new technology for controlling image processing. Contentbased imaging technology (CBIT) is an intelligent scene analysis system that examines the actual content of the video image. This technology also provides feedback to the digital signal processor (DSP) to re-tune image processing. This groundbreaking platform enables the sensors, the image processing and intelligent video analysis (IVA) or Motion+ to work as one module. CBIT offers intelligent dynamic noise reduction (iDNR) feature on 2000, 5000, 7000 and 9000 IP cameras. In combination with our H264 encoding, Bosch IP cameras save 30 per cent of your storage cost. n Distributor: Bosch Security Systems n Contact: stsales@au.bosch.com n Stand: D19

Bosch Solution 2000 and 3000 alarm panels THE Bosch Solution 2000 and 3000 are next-gen intrusion panels targeted at the residential and small commercial markets. Built around the concepts of lifestyle, connectivity and expandability, Bosch Solution 2000/3000 panels incorporate advanced communications technologies such as SMS over IP, IP-alarm reporting, and the Bosch Remote Security Control app. With a variety of user interface options, the Bosch Solution 2000/3000 offer the ability to customise the user experience to their business or home and their lifestyle. With future expansion options in coming months incorporating video integration and home automation, Bosch is excited to introduce the Solution 2000/3000. n Distributor: Bosch Security Systems n Contact: stsales@au.bosch.com n Stand: D19

Ruckus Outdoor Wireless Mesh and Point-to-Point AP RUCKUS R700 is a wireless IP networking infrastructure product purpose-built for high density applications, with inbuilt QoS to eliminate jitter and delay in video traffic. Whether you are replacing an existing wired video network, extending an existing wired network into hard-to-wire areas, or deploying a new wireless video surveillance network, Ruckus R700 delivers innovation, practicality and a low TCO. Key features include 802.11n, operating in the 5GHz band, QoS eliminates jitter and delay for video traffic, bandwidth management, traffic shaping, SLA’s for video transmission, purpose-built for high density applications, and a range of up to 15km. n Distributor: Hills Ltd n Contact : 61 3 9982 1381 n Stand: H2

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uct showcas e /

n ew p ro d u ct s h owcas e / new pr o d u ct showcase / new p roduct showcase / p romotion PROUDLY BROUGHT TO YOU BY

showcase American Dynamics Illustra 625 PTZ Camera AD’S Illustra 625 PTZ is a high-performance, high-definition PTZ camera. Building on American Dynamics’ solid base of IP camera technology, the Illustra 625 PTZ takes performance, quality and ease of installation to the next level. Featuring sophisticated PTZ control mechanisms, the camera delivers smooth and accurate pan and tilt movements, with low latency. The camera uses ZAP (zoom adjusted program) technology that automatically controls the pan and tilt speed of the camera in proportion to the amount of zoom used. The pan and tilt speed, performance and accuracy surpass the maximum speed and return-to-position accuracy of all competitive PTZ cameras delivering the highest quality video. n Distributor Q Security Systems n Contact 61 3 9676 7015 n Stand F8

CEM Emerald Intelligent Access Terminal EMERALD from CEM Systems is a multi-functional intelligent access terminal that is revolutionizing the security industry. With its sleek design and state of the art LCD touch screen, emerald offers card reader and controller functionality, fully integrated voice over IP (VoIP) intercom and a range of remote server based applications in one powerful terminal. Designed for use with the CEM AC2000 security management system, emerald not only controls access to restricted areas but also opens up a world of infinite possibilities by bringing CEM AC2000 intelligence directly to the edge. n Distributor Q Security Systems n Contact 61 419 241 076 n Stand F8

Bluehub IP monitoring from BENS BLUEHUB offers numerous benefits to consumers and installers. For alarm systems, the BlueHub offers IP reporting as well as remote arming and disarming capabilities for most alarm panels. For video systems, the BlueHub integrates with catchClip encrypting and caching video clips to ensure a secure and guaranteed transmission of footage. Users can be notified of alarm and video events via app notifications or email and can arm and disarm their site remotely. The BlueHub is a plug-and-play device with cloud-based configuration and firmware updates for installers. n Distributer: BENS Monitoring n Contact: 1300 130 515 n Stand: C41

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security 2014 showcase XProtect software 2014 and Milestone Husky NVRs MILESTONE is showing new 2014 XProtect video management software (VMS) and XProtect clients. For XProtect Advanced VMS products, the release provides added security with new features such as evidence lock and dual authorization. For XProtect Professional VMS products, the release provides features enabling easy installation and upgrade. The new Milestone Husky NVRs are optimal surveillance solutions designed to perform in a variety of configurations that best suit the customer. Visit the Milestone booth to learn more about our latest surveillance solutions. n Distributor: Milestone Systems n Contact: 61 3 n Stand: D14

Samsung WiseNet III SAMSUNG has released its WiseNet III series of CCTV cameras which is exceeding expectations in low light, WDR and bandwidth savings. WiseNet III delivers smarter bandwidth utilization and with further recording space savings with the help of third generation Samsung Super Noise Reduction (SSNR) technology. Colour is maintained by adopting Samsung’s Regional Adaptive Tone Mapping, and motion blur is reduced by Samsung’s Motion Artefact Reduction Technology. Boasting an impressive range, from 1.3MP to 2MP and 3MP network cameras, WieNet III will be on display. n Distributor: Eos Australia (Australia and New Zealand) n Contact: 61 2 9749 5888 n Stand: G28

Cementing a footprint in the smart IP evolution CSD will again be displaying a range of fresh and exciting products at this year’s expo, including Mobotix 5MP cameras, Hikvision’s 4-Line smart IP series and Avigilon’s new 8-16MP Lightcatcher range of IP cameras which deliver some of the best image quality in the industry. Additionally, CSD and Inner Range will be offering a sneak preview of new WEBtegriti web-based access control system. And…fresh from its recent release, will be the Paradox Insight, an integrated HD video/audio monitoring solution. Come down and visit us at stand E28 to take a closer look at these fantastic technologies! n Distributor: Central Security Distribution n Stand: E28 n Contact: 1300 319 499

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Visit ComNet at Security Exhibition + Conference securityexpo.com.au/ | 4 – 6 June | Stand F44


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security 2014 showcase Panasonic 6 Series PANASONIC has more than 60 years of heritage and innovation in the security industry, from the introduction of the first video camera 60 years ago. We have introduced ground-breaking technology over the past half-century, culminating in today’s start of the art IP technology. This year we have raised the bar on image quality with release of the 6 series cameras. The 6 Series cameras are engineered for high performance under any lighting conditions, and capture and deliver outstanding high definition image quality. n Distributor: Hills Limited n Contact: +61 2 9216 5326 n Stand: H2

FLIR FC-Series thermal security cameras THE FLIR FC-Series R camera’s on-board, temperature measurement capabilities are normally found only in far more expensive camera systems. This creates a dual-role camera that provides rock-solid perimeter intrusion detection as well as temperaturebased alarms. The FC-Series R cameras are the perfect solution for condition monitoring, trend analysis, predictive maintenance, fire detection and safety monitoring, as well as its typical security role. Temperature-based alarms can be sent by email or or configured with the FLIR web interface, iOS apps or FLIR Sensor Manger. n Distributor: FLIR Systems Australia Pty Ltd n Contact: 61 3 9550 2800 n Stand: D29

Sony Generation 6 SONY’S world renowned quality and functionality has been integrated into our line-up of video security products. Combining Sony’s innovative technologies with versatile cameras, recorders, servers and management software, giving businesses a powerful and proactive security and monitoring solution. At Security 2014 in Melbourne, Sony will be showcasing the award-winning Generation 6 cameras featuring the IPELA ENGINE signal processor. The IPELA ENGINE technology is available in all Generation 6 cameras from our entry-level cameras through to the latest high performance PTZs, transport certified and cloud-ready cameras. Discover at Stand D2 the innovations that make Sony Video Security Solutions the smarter way to protect people and property. n Distributor: Sony Australia and New Zealand n Contact: +612 9887 6666 n Stand: D2

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5 clicks Just

and you’re in business

>

Hikvision’s revolutionary new range of NVRs can be configured in just 5 clicks, with no network knowledge required.

>

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IP HD cameras require expens ive, highly skilled networ k technicians to install them . Hik vision’s plug and play system has you up and running w ith a fully func tional system just 5 clicks. Ye in s, 5 clicks ! Cost-ef fective IP HD cameras have poor low light and wide dynamic rang e performance . Hik vision’s low -light and WD R features outper form ca meras 3x the price – tr y it yourself.

Cost-ef fective IP HD cameras are low quality and come with limited warrant y. Hik vision’s bu ild quality is un paralleled and equipment co all mes with a 3year warranty.


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s p e ci al re p o rt

security 2014 showcase Flir Thermal Vivotek MD8531H Range VIVOTEK’S FLIR is the world MD8531H leaderisina thermal compact, imaging 1.2-megapixel technology, network has the camera widestgeared range and toward offers the highest standard transportation applications of any supplier such aswith buses, unsurpassed trains, andsupport other vehicles. in beforeWith and after full EN50155 sales service. Withand compliance thousands IP66-rated of systems design,fielded the camera in military, can law withstand enforcement shock,and vibration, security applications, humidity, dust, FLIR and offers temperature unmatched fluctuations, experiencemaintaining to the security stable market. andBy reliable designing video and manufacturing during vehicle movement. critical technologies Furthermore, in-house, theFLIR vandal-proof brings military metalhardened housing products effectively to the security provides robust market protection at commercial from vandalism. prices. On top With ofthe thistamper FLIR offers detection 2 or 3 year feature, product the warranty and MD8531H becomes 10 yearadetector robust and warranty intelligent on most camera of its that products. keeps security staff notified if it suffers video loss from being blocked or spray-painted. Featuring thenWide Dynamic n Distributor: FLIR Systems Australia Pty Ltd n Contact: 1300 729 987 Stand: H16 Range Technology WDR Pro, it provides improved visibility in extremely dark and light environments. n Distributor: Vivotek distributors n Contact: +886-2-8245-5282 n Stand: C16

Piramid AXIS P14XL2 Network Camera Series NEWPIRAMID The from Axis, XL2 theisP14 a dual network technology camera sensor seriesspecifically consists ofdesigned 7 compact, to bullet-style protect critical assets in both cameras offering military/government functionalities required and commercial for most installations. applications. The The series sensor’s includes most importantwith cameras attribute built-in isIR itsas unique well asfalse-alarm-free a top-of-the-line performance. In model with 4K resolution. addition, moving The new vegetation, cameras areblowing designed debris, for outdoor vibration and is demanding filtered out by indoor the sensor. environments. A SCEC-approved They are ideal model for 24/7also video available. surveillance of offices, shopping malls, parking-lots and public squares. The cameras are equipped with a powerful performance image n Distributor: Perimeter Systems Australiaprocessor n Contact:for +61greater 2 9150 0651 n Stand:in D33 processing and better image quality, with lower noise, higher light sensitivity for sharper images, more efficient video compression, and capacity for intelligent video applications to alert operators to act accordingly. n Distributor: Open Platform Systems, Anixter, Ingram Micro, LAN 1. n Contact: +61 3 9982 1111 n Booth: E14

PanoramicVMS Freedom PTZ FREEDOM VMS Panoramic PTZ is is an an innovative Australian-designed, feature developed manufactured by the and VIVOTEK supported R&D team. CCTVThis and IP technique video management incorporates solution. the strengths FreedomofVMS a VIVOTEK supports megapixel all 5 currently fisheye available cameraCCTV with a speed domeincluding technologies camera, which analogue, allows IP, users HD-SDI, to HDCVI simultaneously and 960Hmonitor and is compatible an overview from multiple with a fisheye manufacturer model and a detailed brands regional with hardware view from choices a speed to suit dome. mostThe budgets VIVOTEK and megapixel fisheye performance criteria. camera provides 180° panoramic view or 360° surround view without The Freedom blind spots, VMS design while the supports VIVOTEK a simple speedand dome affordable provides upgrade fast, precise path to pan/tilt/ HD, zoom movement regardless of cable and infrastructure captures details (coax, atCAT5/CAT6 top-notch quality. and fibre) Panoramic or CCTVPTZ technology is suitable for any from a unified wide open software areasplatform. where comprehensive surveillance and the capability for extreme video Freedom VMS offers detail unique are essential. and intuitive operation for users via drag-and-drop eMap and synchronised playback of multiple cameras from multiple recorders. n Distributor: Altech Computers Corporation n Contact: +61 2 8622 8049 n Stand: H24 n Distributor: Camvex Video Surveillance n Contact: 1800 338 156 n Stand:D9

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s p e ci al re p o rt

security 2014 showcase Flir Thermal More IntegritiRange from Inner Range INNER FLIR is the Range world continues leader into thermal show its imaging commitment technology, to development has the widestofrange gameand changing offers the highest standard technologies. Security of any 2014supplier will seewith Inner unsurpassed Range present support a number in before of and newafter products sales service.are which With soon thousands to form of a major systems part fielded of itsin already military, outstanding law enforcement Integriti andproduct securitysuite. applications, On show willFLIR be the offers newunmatched Integriti Access experience Controller to the(IAC) security – a state-of-the-art market. By designing IP-based and manufacturing intelligent access critical controller. technologies The new in-house, SIFER smart FLIR brings card reader military- hardened an RS-485products Read/ to the security Write AES encrypted market at multi-drop commercialMiFare/DESfire prices. On top of reader. this FLIR Theoffers new 2WideBody or 3 year product enclosure –warranty designed and for10easy yeardeployment detector warranty of the on IACmost controller, of its products. the new 8Amp SMART power supply – powering control the SMART and much n Distributor: FLIRaccess Systems Australia Pty Ltd way, n Contact: 1300more. 729 987 n Stand: H16 n Distributor: Central Security Distribution n Contact: 0439 326 757 or 0409 957 077 n Stand: E28

Piramid Inner Range XL2 and Patriot Systems BUILDING The PIRAMID on its XL2 recent is a dual partnership technology with sensor Patriot specifically Systems, Inner designed Range to protect will be critical assets in both military/government demonstrating Patriot’s industry-leading and commercial security alarm applications. monitoring The automation sensor’s most importantPatriot software. attribute is recognised is its uniqueasfalse-alarm-free a leader in alarm performance. In monitoring software addition, in more moving than 20 vegetation, countries worldwide blowing debris, and supports vibration allispopular filteredalarm out byreceivers the sensor. andAalarm SCEC-approved formats with model new ones alsobeing available. added regularly. With new features such asSystems remoteAustralia guard tour services,+61 one-click verification n Distributor: Perimeter n Contact: 2 9150video 0651 n Stand: D33and upcoming features for direct control of Inner Range’s Concept and Integriti Systems, Patriot is sure to impress. Inner Range will also be demonstrating its SkyCommand mobile applications for the Multipath-IP alarm transmission system. n Distributor: Inner Range Pty Ltd n Contact: 0447 357 186 n Stand: CSD E28

Panoramic HUS-NVR-7200A-E Honeywell PTZ The Honeywell Panoramic PTZ HUS-NVR-7200A-E is an innovative feature is a 256-channel developed by NVR theoffering VIVOTEK video R&Drecording, team. This technique storage, streaming incorporates relaythe andstrengths playback.ofThe a VIVOTEK unit supports megapixel continuous, fisheyescheduled, camera with a speedand motion dome alarm-triggered camera, whichrecording. allows users Video to simultaneously analytics can bemonitor installedanfor overview advanced from a fisheyeAmodel surveillance. hot-swappable and a detailed hard disk regional is designed view from for a easy speed maintenance. dome. The VIVOTEK megapixel fisheye Supporting up to 256 camera videoprovides channels180° is bandwidth panoramicofview 700mbps or 360° and surround playback view or relay without with up to blind 40 channels spots, while of video the VIVOTEK streaming speed at the dome same provides time. Storage fast, precise is scalable pan/tilt/ – this zoomsupports NVR movement 16 hard and captures disks, anddetails can beatexpanded top-notchtoquality. 64 bays Panoramic with 3 expansion PTZ is suitable chassis. forDistributor: any wide open areas where comprehensive surveillance thei20 capability for n Honeywell Security n Contact: 1300 234 234 nand Stand: extreme video detail are essential. n Distributor: Altech Computers Corporation n Contact: +61 2 8622 8049 n Stand: H24

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THE AUSTRALIAN MADE, SUPPORTED & DEVELOPED VMS

HD-SDI

HDcctv

IP

TECHNOLOGIES

VIDEO MANAGEMENT SOLUTIONS

960H

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FREEDOM

Analogue

ONVIF

COAX CABLING CAT5 CABLING FIBRE CABLING

 E-MAPS ON LIVE-VIEW & PLAYBACK  EDGE RECORDING  REMOTE HEALTH DIAGNOSTICS

W

E

N

TRANSCODED PLAYBACK Playback HD footage remotely over limited bandwidth connections via Freedom Pro™ transcode feature. Footage is re-encoded on the fly to a lower bitrate.

Allowing seemless bridging between multiple CCTV technologies across multiple hardware manufacturers. Synchronised playback of multiple cameras across multiple recorders

SD ANALOGUE

960H

HD

Effio

HD-SDI IP ONVIF HDcctv

Freedom Surveillance provides seamless integration of existing and new CCTV technologies under one unified software platform allowing intuitive visual navigation via electronic maps (eMaps) as well as conventional CCTV navigation. Freedom Surveillance allows you to utilize your existing SD analogue system while migrating to one of the new HD (High Definition) CCTV technologies as budgets allow. Supporting camera technologies such as Analogue, 960H, IP / ONVIF, HD-SDI and HD-CCTV™ across a choice of cable infrastructures including coax, CAT5 and fibre and compatible with multiple hardware manufacturers. Freedom VMS was developed by Join Computer and Control™ Australia in conjunction with Camvex. For sales and support enquiries contact Camvex (see below for details.)

DEALERS Freedom VMS solutions are available nationally from a network of certified dealers. New dealer enquiries are welcome. For more information visit www.freedomvms.com

Contact: 1800 338 156

Email: info@camvex.com.au

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s p e ci al re p o rt

security 2014 showcase Flir Thermal QSS releasesRange new ALUMIA series QSS has FLIR is the released world leader its new in thermal range ofimaging IP cameras technology, under the hasALUMIA the widest label. range This and series offers the highest covers 1080p standard resolution of any upsupplier to 5MP.with Theunsurpassed Alumia series support contains in before full-body andcameras, after sales service. With internal domes, thousands externalofdomes, systemsIR-assisted fielded in military, cameras, lawbullet enforcement camerasand andsecurity PTZs. The applications, series will cater FLIRfor offers bothunmatched the entry level experience (ALUMIA to Lite) the security and higher market. partBy ofdesigning the market and manufacturing (ALUMIA Premium) critical where technologies good quality in-house, cameras FLIR brings provide military extraordinary hardenedvalue products for to the security money. These market cameras at commercial are designed prices. to work On top with of this the FLIR NUUO offers Video 2 orManagement 3 year product warranty and Software suite10ofyear products detector as warranty well as other on most brands. of its products. n Distributor: Distributor:Q FLIR Security Systems Systems Australia n Contact: Pty Ltd61 n 3Contact: 9676 7000 1300n729 Stand: 987F8 n Stand: H16

Piramid XL2 net_porter IP NVR with PoE switch Geutebruck GEUTEBRUCK’S The PIRAMID XL2 new is anet_porter dual technology is an IP-based sensor specifically NVR and a smart designed all-rounder to protect suitable criticalfor almost assets in any both kind military/government of CCTV application.and Thecommercial standard model applications. comes with The sensor’s 8 PoE ports most that can important be further attribute expanded is its unique to 16 PoE false-alarm-free ports without performance. In the need for any addition, external ancillary moving components vegetation, blowing such asdebris, camera vibration PSUs, switches is filtered orout midspan by thecomponents. sensor. A SCEC-approved Installing and connecting model also available. cameras is extremely easy, as each camera is automatically allocated its unique IP address via DHCP. OtherAustralia features n include TCP/IP matrix functionality n Distributor: Perimeter Systems Contact: +61 2digital 9150 0651 n Stand: D33 and centralised IP camera setup, including remote controlled power management. n Distributor: Geutebruck n Contact: sales@geutebruck.com.au n Stand: E8

G-SIM information Panoramic PTZ management from Geutebruck Panoramic PTZ is an innovative feature developed by the VIVOTEK R&D team. This technique incorporates theSecurity strengths of a VIVOTEK megapixelsoftware fisheye camera with G-SIM is Geutebruck’s new Information Management which ensures a speed dome camera, which allows users to simultaneously monitorfiltering an overview easy management of complex systems. G-SIM is ideal for managing, and from a fisheye and a detailed regional view from aby speed The VIVOTEK processing themodel vast quantities of information generated largedome. networked video megapixel fisheyeItcamera provides panoramic view or 360° view security systems. provides the best180° in video event handling and surround intuitive user without blind spots, while the VIVOTEK speed provides preciseof pan/tilt/ operation for extensive complex systems withdome dozens of sites,fast, thousands cameras zoom movement and captures details at top-notch quality. Panoramic PTZ is suitable and numerous other alarm systems. G-SIM uses graphical representations that are for anyand wide open areas wherecombined comprehensive surveillance and the capability quick easy to understand, with drag-and-drop functions that arefor directly extreme video are essential. associated withdetail a developing situation. Customisation provides each operator with n Distributor: Altech Computers n Contact: their own information mix, layoutCorporation and preferred format. +61 2 8622 8049 n Stand: H24 n Distributor: Geutebruck n Contact: sales@geutebruck.com.au n Stand: E8

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Visit Axis at Security 2014:

Booth E14, June 4-5 Melbourne Convention & Exhibition Center

What’s the difference between night and day? Nothing. I can get excellent color images even in the dark. That’s because Axis network cameras are fitted with Lightfinder technology. They’re so sensitive to light, I can get clear color images even in very low light conditions – and that makes identifying people, vehicles and objects easier, at any time. As security manager for a shopping mall, it’s a huge step forward. To learn more about Lightfinder, image usability and the surveillance solution that’s right for you, visit the Axis interactive guide at www.axis.com/imageusability or email contact-sap@axis.com for more info.

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security 2014 showcase Flir Thermal BriefCam Syndex Range BRIEFCAM FLIR is the world Syndex leader product in thermal rangeimaging offers atechnology, powerful set has ofthe video widest review range tools andfor offers the highest locating events standard of interest of any so supplier users with can reach unsurpassed targetssupport more quickly in before than and ever after sales service. Hours before. With thousands of video can of systems be reviewed fieldedininminutes. military, Object law enforcement attribute control and security further applications, reduces review FLIR time offers (size, unmatched direction,experience colour, speed). to theThe security system market. integrates By designing the user’s and manufacturing experience, intelligence critical technologies and intuition, in-house, is easyFLIR to install bringsand military operate hardened and highly products to the security scalable, with market DB capacity, at commercial users and prices. servers. On top Flexible of this FLIR and interoperable, offers 2 or 3 year Syndex product warrantyvideo accepts and 10 from yearadetector wide range warranty of sources on most andofformats its products. and is available standalone or can be integrated into many of the top n Distributor: FLIR Systems Australia Pty VMS. Ltd n Contact: 1300 729 987 n Stand: H16 n Distributor: OPS at Hills n Contact: +613 9646 9004 n Stand: C8

Piramid XL2 Genetec SV-32 GENETEC’S The PIRAMID SV-32 XL2 is is the a dual latest technology in the SV sensor series of specifically turnkey network designed security to protect appliances critical assets that areinpowered both military/government by Security Center,and Genetec’s commercial unified applications. security platform. The sensor’s Designed most important to support attribute up to 32 cameras, is its unique thefalse-alarm-free SV-32 provides an performance. In ideal solution for addition, customers moving that vegetation, require a small-sized blowing debris, NVR and vibration supportisfor filtered localout viewing by the and sensor. recording A SCEC-approved capabilities, model such asalso those available. in retail and banking. Annew Installer Assistant tool, which comes included with SV-32, facilitates Distributor: Perimeter Systems Australia n Contact: +61the 2 9150 0651 n Stand:system D33 configuration and commissioning by providing automatic unit discovery of cameras on the network. It also allows technicians to rapidly select and configure desired camera settings and Security Center features when deploying the appliance. n Distributor: OPS at Hills n Contact: +613 9646 9004 n Stand: C8

Panoramic PTZ video security VSD1 Hills cloud

Panoramic PTZ is an innovative feature developed by the VIVOTEK R&D team. This VSD1 Hills home video security allows users to view live camera vision on devices such technique incorporates the strengths of a VIVOTEK megapixel fisheye camera with as smartphones, tablets or PCs. Live viewing is available after simple user and camera a speed dome camera, which allows users to simultaneously monitor an overview registration. from a fisheye model and a detailed regional view from a speed dome. The VIVOTEK The VSD1 camera has a built-in motion detection function. Users will be alerted via megapixel fisheye camera provides 180° panoramic view or 360° surround view email when the camera is armed and motion is detected. Subscription plans are without blind spots, while the VIVOTEK speed dome provides fast, precise pan/tilt/ available for cloud services such as motion detection recording and playback. zoom movement and captures details at top-notch quality. Panoramic PTZ is suitable Features include sturdy weather-proof HD and IR camera, support for multiple for any wide open areas where comprehensive surveillance and the capability for cameras and power over Ethernet camera connection. Because there is no portextreme video detail are essential. forwarding or knowledge of IP required the system is plug-and-play. n Distributor: Altech Computers Corporation n Contact: +61 2 8622 8049 n Stand: H24 n Distributor: Hills n Contact: 61 3 97670222 n Stand: H2

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Competence in Video Security Effectively manage security GEUTEBRÜCK G-SIM

GEUTEBRÜCK PACIFIC Australia Suite 8, 40 Yeo Street | NEUTRAL BAY, NSW 2089 | Phone +61 2 89696302 | E-mail: info@geutebruck.com.au | Web: www.geutebrueck.com.au


s p e ci al re p o rt

new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase / n ew p rod u

PROUDLY BROUGHT TO YOU BY

security 2014 Xandem Tomographic Motion Detection (TMD) XANDEM is a microwave motion detection technology which uses nodes to create a wireless mesh across an entire area to create a ‘mesh-sensor’ that detects intruder movements through walls and obstructions. Xandem TMD integrates with any security or automation panel and is available in 6, 10 and 15 node kits capable of securing areas from 50-500 square metres. n Distributor: Hills n Contact: 61 3 97670222 n Stand: H2

Comnet’s connectivity solution COMNET will be showcasing the latest in environmentally-hardened wireless Ethernet (Netwave) including solar for off-the-grid remote surveillance together with; RLGE2+1SMS, a substation-rated and industrially hardened 3-port self-managed switch; CL-SFP, a pluggable Ethernet extender module; CLT/RVE1COAX - utilizing SLOC, an analogue and IP video over COAX distance extender; industrial CNVETX1 video encoder/decoder; and FVT/FVR(X)MI – a fibre optic video product designed to transport HDMI high-resolution video over optical fibre. n Distributor: Allguard Consulting n Contact: +61 3 9378 2450 n Stand: F44

Panomera - 51 megapixels in real time PANOMERA is a new HD camera technology specifically developed for surveillance of large areas. It offers a unique panoramic overview with simultaneous real-time recording (up to 25 images per second). With up to 51 megapixels of effective resolution, Panomera delivers highly-detailed images of large areas, significantly reducing infrastructure requirements. Projects which previously would have required large numbers of HD cameras can now be realised with a single Panomera system. At this year’s show, C. R. Kennedy will be demonstrating the latest generation Panomera-M and SMAVIA IP recording systems. n Distributor: C R Kennedy n Contact: www.crkennedy.com.au/surveillance n Stand: B28

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uct showcas e /

n ew p ro d u ct s h owcas e / new pr o d u ct showcase / new p roduct showcase / p romotion PROUDLY BROUGHT TO YOU BY

showcase FSH EcoLine energy saving electromechanical locks FSH will show its FSH EcoLine Product Range at Security 2014. Over the past 2 years, and in a world first, FSH has engineered a range of energy saving high security electromechanical locking devices. These devices will assist in reducing carbon footprint by drastically cutting down the current draw (energy consumption) by more than 80 per cent. The flow on effect with these substantial power savings includes reduced wiring size and far more importantly, standby battery reduction capacity. This translates in substantial cost savings in tandem with a solid carbon footprint reduction. In the design of these locking innovations, FSH has taken into account the high security aspects of the devices. FSH designers enhanced the product performance in that respect by adding additional security monitoring functions. n Manufacturer: FSH n Contact: 1300 374 374 n Stand: E44

Sylo broadens range SYLO has delivered market-leading, best-of-breed, security electronic products to our integration partners for more than 6 years. This year, Sylo will showcase a diverse range of established market-leading products from Pelco and Huawei, together with a variety of new and innovative solutions from 3S Vision (CCTV), Opgal (thermal imaging) and Artec ID (3D facial recognition). In addition, Sylo will demonstrate various accessories, each carefully selected to compliment the Sylo product range. When coupled with smart design, Sylo products enhance security deployments, allowing security integration partners to deliver cost effective, market-leading solutions to their clients n Company: Sylo Pty Ltd n Contact: +61 7 3841 8882 n Stand: H20

VUpoint video-enabled intrusion from Risco Group RISCO Group is a market leader for integrated security solutions for the international market. Its new VUpoint live video verification solution provides a simply installed, costeffective alternative to standard CCTV systems, utilising plug-and-play IP cameras. VUpoint can be seamlessly integrated within all of Risco Group’s intrusion systems, upgrading them to a comprehensive video enabled intrusion solution. VUpoint is compatible with Risco Group’s LightSYS 2 hybrid intrusion system which was recently expanded to support up to 50 zones, as well as supporting the award-winning wireless Agility 3 system with visual verification PIR cameras. n Distributor: Risco Group n Contact: 1800 991 542 n Stand: B8

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n ew p ro d u ct

Paradox NVX80

Paradox NVX80 Paradox NVX80 with SeeTrue technology is a motion detector with 8 detection channels – 4 forward-looking PIR channels, including 2 quad interlock geometry sensors, 2 microwave channels and 2 dedicated creep detectors, incorporating a quad sensor with interlock geometry.

N

EW from Paradox is the NVX80 high security intrusion detector, a sensor designed to offer durability and resilience under different conditions, including extreme environments. The sensor has an integrated OLED display that assists installers during installations. NVX80 is suitable for indoor, outdoor, commercial, industrial and residential high security applications and combines active infrared, microwave, antimasking and SeeTrue technologies. This aggregation of capabilities enables high detector sensitivity while enhancing reliability by minimizing false alarms. The technology blend in the Paradox NVX80 with SeeTrue significantly improves recognition of intruders trying to avoid detection by using cloaking materials (heavy coats, cartons, umbrellas). NVX80 detects movements that are difficult for standard PIRs to identify and retains reliability, even in high temperature environments. NVX80 comes with Easy Slide mounting and fullcolour OLED display that is designed to help with quick installation, as well as 4-button, menu-driven, no-manual programming. The NVX80 is built tough and is vandal-resistant. It combines unique Paradox innovations to ensure high sensitivity in high temperature conditions. First up is SeeTrue, which improves detection of both IR (3x quad sensor) and dual-channel microwave (MW) technology, this significantly reduces false alarms and features 2 detection modes, Sterile and Secure. SeeTrue Technology was developed exclusively for the NVX80 motion detector. SeeTrue, utilizes dual technology infrared and microwave motion detection to identify camouflaged movements to ‘see through’ tricks used to breach common PIR detectors. SeeTrue offers 2 levels of security within a 12m range - Secure Mode provides excellent coverage, enhanced detection sensitivity without losing detection reliability, while Sterile Mode provides the strictest sensitivity, making it almost impossible to move undetected in the protected area. Another strong feature is Active IR Anti-Mask 56 se&n

Detection. This improves on solutions currently in the market with its enhanced sensitivity as well as higher reliability and accuracy. The NVX80 recognizes objects placed in close proximity of the lens – clear wood lacquer, aluminium foil, clear adhesive tape etc, movement within close range of the unit and degradation of the lens by dirt or dust. Confirmation of movement detection by microwave (in short ranges) increases the reliability in detecting an anti-mask event. The NVX80 offers an integrated unit with dedicated sensor and circuitry for Creep Detection that enables independent customization of creep sensitivity to secure the area directly below the detector. There’s also Pet Immunity with 2 modes that prevents pets weighing up to 20kg from triggering the detector and creating a false alarm. By filtering the movement of the pets, the detector’s reliability increases. There are no jumpers and no dipswitch settings, trimmers or complex wiring needed. The full-colour OLED menu display and 4-button interface provides an intuitive guide for installers to program and customize all settings as well as test the unit. The sensor shares detection status and notifies of possible problems. Dedicated diagnostics for PIR, MW, anti-mask and SeeTrue enable simple, accurate, one time installation. Technical specifications include 2.5-3m mounting height, dual technology sensing across multiple sensor channels, SeeTrue with a range of 12m, anti-masking surpassing EN50131 Grade 3 for all materials and liquids, and active microwave for proximity detection. Sensor coverage is 16m at 90-degrees with creep zones, consumption is 75-100mA at 12V DC, the OLED display has a resolution of 96 x 64 pixels, there’s cover and wall tamper, RF immunity from 10 V/m to 2.7GHz, and an operating temperature from -35C to 60C. Construction materials are ASA UV resistant and there’s an all-weather combined cover and swivel bracket. Weight of the NVX80 is 520g. zzz

Features of the Paradox NVX80 include: l Superior active IR antimask detection l Improved optics, 50 per cent greater than standard focal length, higher efficiency lens l Paradox Pet Immunity – recognizes animals up to 20kg (44 lbs) and minimizes false alarms l Dedicated Creep Detection that can be independently customized

l Easy, menu-driven programming – fullcolour OLED + 4-button interface drives intuitive, no-manual programming l Straightforward diagnostics dedicated to testing technologies individually (PIR, MW, anti-mask, SeeTrue) during and after installation

l 3 relay outputs enable maximum flexibility and compatibility with other security systems l Paradox Digiplex interface with remote programming capability using EVO bus l Sleek, all-weather, vandal-resistant design with tough construction.


let’s talk

Honeywell’s Tuxedo Touch™ Automation Controller NOW with Voice control When it comes to home control for everyone, Honeywell’s Tuxedo Touch is anything but basic. The State-of-the-art controller provides your customer with an affordable way to integrate security with the latest in home & business automation. Using existing wiring in the HOME – It’s ideal for retrofit and new homes alike. Consumers can now utilise groundbreaking Voice control in everyday living. By using select voice commands such as, “Leaving the House” perform tasks that let you: • Control Lighting • Adjust Air Conditioning • Lock Doors & Operate Blinds

• Arm the Security System • View Cameras

It’s intuitive, easy to learn and easy to use, all from the keypad, Smartphone or your own Voice.

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For more information call 1300 234 234 or visit www.honeywelltuxedo.com.au © 2014 Honeywell International Inc. All rights reserved. *Mention this ad when you purchase your next Tuxedo Vista12 Kit (V12TUXW1) & receive a Z-Wave plug in appliance module (DSC06106) worth $87+ gst. Offer valid until 31st July 2014


alarm m oni tori ng / segm ent

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Proudly brought to you by

BY JOHN A DAMS Your Monitoring Specialists

1300 130 515

www.bensecurity.com.au

Wireless primary M For installers contemplating monitoring solutions the choice of wireless, hardwired and hybrid communications paths can be a confusing one. But if anyone knows which comms technologies work best, it’s the monitoring providers themselves.

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ONITORING centres are in the hot seat. They support thousands of customers across a diverse range of communications technologies and their experiences give them a unique insight into what works best for clients in the rough and tumble of the real world. Monitoring solution providers, too, have deep experience in negotiating the varying gauges of the global communications network - their input is also valuable. At Calamity Monitoring, Daniel Lewkovitz says the best monitoring comms paths to ensure high security are a combination of wireless and cable internet. “From a security standpoint, given the choice I would normally recommend a combination of wired and wireless so each path can compensate for the potential

weakness of the other,” Lewkovitz says. “Wired connections such as PSTN phone line, ADSL or cable internet can be cut or suffer occasional ISP outages. Wireless connections such as GPRS mobile are susceptible to jamming or simply unreliable network strength. Put the 2 together and there’s a much higher level of network availability.” Lewkovitz says that it is also important for end-users to consider an appropriate service level for their monitoring. “For example, the polling frequency dictated by AS2201.5 and the grading of their monitoring provider,” he explains. “The whole system needs to be evaluated from end-to-end. There’s little point in having a high security alarm connected to an A1 Graded monitoring centre where


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To find out more or arrange a demonstration: Contact Jason Hartley at Inner Range E. jason.hartley@patriotsystems.com P. +61 3 9780 4300 | M. +61 447 357 186 www.patriotsystems.com


alarm m oni tori ng / segm ent

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Proudly brought to you by

Your Monitoring Specialists

1300 130 515

www.bensecurity.com.au

the phone line can be cut with a pair of scissors. Conversely, an alarm with a wellsecured Ethernet and GPRS-polled IP monitoring system reporting back to an ungraded cowboy operation is no good either.” Lewkovitz says in his experience a wireless primary monitoring connection does not offer 100 per cent uptime. “Absolutely not,” he says. “Network carriers would only be brave enough to commit to 99.95 per cent availability. However, I’m being a little pedantic as individual outages may only be seconds in length and spaced apart, meaning no significant exposure for the monitored site. “In any case, the poll-rate of a site (how often the system sends an OK handshake) varies depending on risk. Traditional dialler alarms connected via PSTN might send a daily test signal (i.e. 24hr poll) and more security-conscious sites may be polling every 120 seconds or less. So there is a built-in margin for failure within tolerable limits. “Having said that, if a site is being jammed or goes offline, the absence of polling should indicate a problem to the monitoring provider in the same way a panel being sabotaged would be identified by a poll-fail. Or that’s the theory. “In practice many monitoring centres and end-users are still coming to terms with how to respond to poll failures. The response can be anywhere from ‘the system is being attacked, let’s roll’ to ‘the network’s gone down again, don’t worry about it’ depending on who you ask.” Lewkovitz says that older monitoring operators will recall Securitel not having some of these headaches. “If a site went down and Telstra or the end-user weren’t aware of the issue, it was a big deal. Today, an outage could easily be a number of more mundane faults,” he says. “Nevertheless, IP monitoring technology is so much better than PSTN it’s absolutely worthwhile.” Should installers insist that wireless is always supported by wired communications technology – either dialler or IP? “Despite this being my preference, you don’t always have the option,” Lewkovitz says. “A growing number of sites do not

A number of commercial premises with modern telephony have a PSTN phone line connected for nothing except their alarm system. That’s $40 or more a month they could be spending elsewhere.” have access to wired internet or telephony services. We recommend against PSTN dialler as the sole monitoring path as it is trivially defeated and faces obsolescence with the NBN rollout. “My general recommendation is for some redundancy so if wired and wireless aren’t both available, for a wireless-only path – a dual-SIM approach. If the primary carrier becomes unavailable (network outage, cell tower congestion), the device can fall-back to a secondary network. These are quite reliable, albeit slightly more costly and still susceptible to GSM jammers – which are illegal in Australia but readily purchased online. “Regarding a PSTN connection as backup, I would normally tell people to get rid of their phone line if they don’t use it,” Lewkovitz says. “A number of commercial premises with modern telephony have a PSTN phone line connected for nothing except their alarm system. That’s $40 or more a month they could be spending elsewhere.” What about video verification? Can current wireless comms solutions handle video verification and if not, what about next-gen 3G and 4G?

“Even if the networks can handle it, I’m not yet convinced all the installers can,” says Lewkovitz. “While a $200 DVR purchased on eBay can readily connect to your iPhone, connecting video back to monitoring centres seems to be way too hard for many installers in the security industry. “Calamity monitors live video at a growing number of sites. The majority of these sites are connected via an onsite internet connection, which should be quick but even that can struggle when people attempt to send fullmotion HD video to us just because their cameras can. There needs to be a bit of communication between the installer and the monitoring centre. Save the highdef for on-site. Remember, we don’t need to see the whites of their eyes, view all 200 cameras or read the number-plates. We just need to determine ‘2 legs or 4’ and ‘what are they doing?’ in the vicinity of an alarm activation, so lower resolution is perfectly adequate.” According to Lewkovitz, for that reason a number of video verification systems can happily operate solely over mobile data networks. For Security Communications Solutions’ Dale Acott, there should be a minimum of 2 comms paths reporting to the central monitoring station at all times. “Whether that be a combination of 2 wireless 3G paths or 1 wireless 3G path with wired IP backup,” he says. “Both combinations will provide extremely high uptime levels if not 100 per cent. It is also very cost effective these days to run 2 wireless 3G paths in conjunction with wired IP. This type of combination is becoming very common. Don’t waste your time or your client’s money with PSTN diallers.” According to Acott, no single mobile network provider can give 100 per cent up time and he says only a combination of 3G wireless connections can achieve this. “For this reason, SCSI choose both Telstra Next G and Optus 3G to communicate to the central monitoring station via the DirectWireless private alarm transmission network,” he says. Should wireless always be supported

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t h e i n t e rv i ew

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The Power of One Hills Ltd has been going through a process of bringing together its technology businesses in a process called One Hills. John Adams caught up with Hills COO Brad Newton to find out more about One Hills, and its ultimate goals. 62 se&n


What is the ultimate goal from the point of view of Hills’ management? What are you trying to achieve with this business? A: The goal is simple – we want to be the largest value-added supplier of building technologies across Australia and NZ. We want to be the largest value-added supplier in the areas we focus on – access control, CCTV, AV, etc. We are also going to look at other areas – we have 200 sales people but we want to grow over the next 24 months – both organically and in terms of new business. We also think there will be good growth going into adjacent market segments and distributing products we don’t currently carry. Q: Tell us about One Hills, what does that mean? A: One Hills is about taking a number of different value-added distribution business, integrating them together, integrating our sales teams, our processes and our customers, then operating as one organisation. One Hills will incorporate our antenna and television business, OPS, SVL, DAS, Pacom and Lan1. It’s not any more complicated than that – it’s a simple vision – it’s a journey of transformation. Q: Is there a time when OPS, SVL, DAS, Pacom and Lan1 will be known as Hills? A: It’s a great question and it’s not for us to decide but for our customers and integrators to tell us. We will continue to identify ourselves with our different business brands – we are putting those brands onto all our super branches. At some point in the future if our customers tell us they understand where we are going, we will look at changing. But I can’t see it happening for some time. There’s a lot of equity that has been built up in those brands and we don’t want to take that away. Q: Hills is bringing its businesses together into central locations. For instance, there’s a big new facility at Lidcombe in Sydney. Tell us what the final Hills’ footprint is going to look like. A: The idea is there will be a super branch in main states like NSW, Victoria and Queensland where we will co-locate LAN

The goal is simple – we want to be the largest value added supplier of building technologies across Australia and NZ.

1, OPS, SVL, DAS and Pacom. At these super branches there will be a trade counter, training, warehousing, tech support, warranty replacement, design, staging, and testing, etc. The idea of a single branch is obvious. When you think there was a Lan1 branch, an SVL branch, a Pacom branch, a DAS branch, an OPS branch – that’s a lot of duplication. SVL, Pacom, OPS, Lan1 are really in that projects end of the market so the super branch is going to be about support for all those businesses from a single location. Obviously, we don’t want customers to be disadvantaged by the co-location super branch so we are going to retain our DAS branch footprint and update it. This means installers will still have a geographical location near them. For instance we will still have the 3 DAS branches in NSW, plus the Lidcombe Super branch as well as a product demo and sales facility in the city at Pitt Street. And it will be the same with Melbourne – with a super branch in Port Melbourne and possibly a facility on St Kilda Rd for training and office admin functions, along with the DAS footprint in Victoria. In Brisbane we will also have a number of sites, including on the Gold Coast. These sites are also being upgraded. These DAS branches will also carry certain products from the ranges of other parts of the Hills business but they will be selected on the basis of their ability to enhance the solutions of installers. Q: Having visited the super branch at Lidcombe and seen the office where the teams from Pacom, SVL, OPS and

Crestron will be sitting, I think it’s inevitable that once everyone gets to know each other there’s going to be a lot of cross-pollination. There are network people, automation people, CCTV people, access control people, sound and video people. Very quickly the team is going to start sharing ideas and expertise. Was that part of the plan? A: With the businesses separated there was less flow on than we expect to see now they are co-located. We are already seeing a lot of opportunity. For instance, most consultants and specifiers did not know we did all these different things and many are saying they would like to talk with us about integrated solutions. They might be dealing with us on AV but also need CCTV. There’s a lot of organic opportunity. Q: What makes Hills different? What will allow it to achieve its big goal of dominating the building technologies market in Australia and New Zealand? A: That’s a large question. Fundamentally, we have a lot of resources. We have 200 sales people – that’s a point of real differentiation. I think our biggest opportunity is to optimise our sales team into functional roles. We will have some sales people who focus on our building relationships with key customers. Some sales people will be aligned by practice – CCTV, AV, etc, and their role is to be experts. For instance, they know Panasonic inside out and they are there to assist customers on anything related to Panasonic CCTV, or it will be Crestron – across the different practices there will be specialists who not only know their market segment but our particular solution. We need that deep knowledge. A third set of sales people will do pre-sales, post sales, staging and design. We are also planning to put resources into business development functions so we can help our integrators develop opportunities with their customers. We want to really focus on this. A big tender can disrupt an entire branch so we will have a big team to put tenders together for our customers. The final point of differentiation is our technical support. For me it’s the number one priority. As a value-added

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distributor you need to be able to provide the industry’s best technical support and I don’t think we are there yet. I have a project team focused on building our technical support function – there will be a core of 30 service technicians based in Lidcombe but will this expertise will also be available in NZ and in our branches. It has to be regional. It’s going to be big and it’s going to get bigger. We won’t stop until customers start telling us we have the best technical support in the industry. Q: There’s been a lot of talk over the past 12 months about the centralisation of parts of the Hills’ business. Tell us about the Hills’ national call centre – how does that work and how does it impact on customer’s ability to reach the right people at particular businesses? A: Hills’ national call centre is designed to improve the productivity of our sales team in the branches who were being disrupted by inwards traffic of phone calls, emails and foot traffic, and to improve our customer service. Rather than hindering the ability to customers to reach the people they need, it assists them by freeing those staff from administration functions. We were running into a wall in terms of our ability to service customers so we started to focus on a system that would take care of that large influx of traffic – we couldn’t just keep scaling up multiple branches – we have 50 locations in Australia and it would be cost prohibitive. The only way we could do this would be to have a centralised function. The stats have been interesting. So far the national call centre has had 70,000 interactions – it handles about 1200 purchase orders a week, 1000 phone calls a week. Very importantly, we have been able to extend our trading hours to 8am to 7pm to provide superior service. When customers really need us we are there. Ultimately as a distribution business you have to focus on best products, best price and best service. The national call centre is about better customer service, faster processing orders, faster and better advice about where stock is, and overall faster response times that improve

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The final point of differentiation is our technical support. For me it’s the number one priority. As a value-added distributor you need to be able to provide the industry’s best technical support. accessibility. The national call centre is connected to the Sale Force Service Cloud management system we have rolled out and we have a weekly dashboard that tracks performance so very quickly we can correlate different data points and resolve technical support issues. Q: Something else Hills is working on rolling out is an e-commerce site. There aren’t many really capable e-commerce sites in the security industry. How far along is this process? A: Hills’ e-commerce will be completed in the next couple of months and while it is taking longer than we wanted it to, this has to be a great buying experience right from the start. We can’t launch e-commerce until it’s perfect. Hills’ e-commerce is about giving options. If you can’t order during the day through the national call centre or a branch, then you can do e-commerce at night. Q: You’ve talked about new products and acquisitions – where do you see opportunities for Hills? A: There are opportunities all over - we are talking to Xtralis about Vesda smoke detection – so there’s another entire market segment in fire. Xtralis is a great company and some of its products would be a good fit for us and our customers. We’ll also look at HVAC, mass evacuation, we are also going to look at expanding our IT systems capability – AV, CCTV and access are all

converging at a networked technology. We want to do an end-to-end offering, including networking and storage. Another area of growth is going to be getting better at selling across all the current segments of the business, as well as adding new areas. We are looking at acquiring competitors – we just acquired Open Platform Systems – we will continue to look at opportunities that will bolt onto our core business – we will continue to evaluate opportunities. We will also be adding new manufacturers that we don’t represent that might be a good fit – Genetec we picked up as part of the OPS acquisition – and we have also taken on Xandem – a specialised sensor manufacturer – we are also talking to Sophos – a tier-2 IT security antivirus manufacturer whose solution is appliance-based. Also Xtralis. Q: Does the One Hills process feel like it’s coming together now? A: We are not getting everything perfectly right just yet – we have a lot of change programmes going on and some are at 80/90 per cent of implementation. We need to push through to 100 per cent. Over the next few months these will be completed. The next 2 months will see some of the projects we have been working on come together – E-commerce. Sales Force, Service Cloud. Tech Support – that will start going by July – means customers will have a completely different experience. There are a number of other things – common operating model – accounts, invoices – all that’s happening in the background. But in saying that, we have made good progress. What we have been doing over the past 12 months is centralising certain duplicated functions. We’ve put the call centre in place to improve customer service. We have rolled out smart phones to the sales team so we could assist with productivity. The sales team didn’t have access to email while on the road, or other sales tools. We are now ready to bring the sales function, the product function and the tech support function together. We needed the foundation laid before we



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J o h n A dams w i th brad newton

started to integrate those. The first step was putting in place a state-based manager in each state. Last month, with all the public holidays, we still managed to exceed our budget targets. The state managers really got the business working – shows we are on the right path and it’s starting to come together. Certainly we are starting to feel the momentum in the branches, the momentum in the sales staff, the momentum in the support staff. They understand the journey, they can see the goal and it’s starting to click. Last month was the first true indication of the potential of bringing these businesses together, thinking as one team. I’m excited by what I saw last month – it will only ramp up from here. As long as we stay true to best products, best price, product availability and best service we will be highly successful. Q: We’ve talked about plans – what about the numbers? How are sales looking over the past 12 months? A: When it comes to sales we have been getting some great recognition from suppliers – we are Crestron’s fastest growing region globally for the first half of this financial year. We have put in a lot of effort with Crestron, including a new showroom here at Pitt St. Year on year we are seeing 70-80 per cent growth with Crestron – they are a great, innovative partner. Panasonic Security Systems awarded us regional distributor of the year for 2013, Motorola awarded us wireless distributor of the year for 2013 and Axis awarded us ANZ partner of the year for 2013. When you average out the growth across our top ten suppliers for the year Hills is growing at 15 per cent and if you look at the top 3, which includes companies like Interlogix, then we have seen 55 per cent growth. Broadening the view, if you look at our key customers the average year-onyear growth of those businesses is 89 per cent. So the metric is that we are doing a good job from our suppliers’ perspective, as well as from our key customers’ perspective. We are making good progress in our transition and there are good signs but the best is yet to come. zzz

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Illustra Flex 800

AD Illustra Flex 800 The Illustra Flex 800 from Tyco Security Products distributed locally by QSS, is a 3MP fixed dome day/ night camera with 15m IR, IP66-rating against weather and IK10 rating against vandalism (outdoor version).

A

MERICAN Dynamics’ Illustra Flex 800 is a capable camera that comes in indoor and outdoor versions and sports a feature set that belies its sharp price. It’s part of the Illustra Flex ranges, which Tyco Security Products’ regional sales manager ANZ, Darren Banks says is a welcome addition to Tyco’s CCTV range. “We’ve been waiting for the higher resolution versions of the Illustra Flex range and we are very happy to get them,” says Banks. “Illustra Flex is a complete range of PoE IP HD and megapixel internal and external fixed full body cameras and domes in 1 and 3MP versions. “The Illustra Flex range is not auto focus but the cameras come with alarm inputs and outputs, SD card slot, motion detection, privacy zones and 15m IR. There are all the features here installers tell us they need but not the features installers never use – that means Illustra Flex is well priced. “This Flex 800 we are looking at is a nice camera with some neat design features. The way the bubble and the housing fit together on the dome is very clever.” According to Banks, the most important thing for installers and end users after image general quality is low light performance and Illustra Flex 800 is true day/night as well as offering IR and softwaredriven wide dynamic range. We are taking a look at the Illustra Flex 800 indoor camera here and because the unit is not set up for a physical demo, this is about specifications and the general look and feel of the unit, which I’m seeing at QSS Laverton facility. For a start, the 3MP Flex 800 offers a big choice of resolutions including 3.1MP QXGA (2048x1536), 3MP (2304x1296), 1080p (1920x1080), SXGA (1280x960), 720p (1280x720), SVGA (800x600), D1 (720x480), 4CIF (704x480), VGA (640x480) and CIF (352x240). You can select 2 x H.264 or MJPEG compression (3 streams total) depending on whether image

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Illustra Flex 800

There are all the features here installers tell us they need but not the features installers never use – that means Illustra Flex is well priced.

quality or bandwidth are the key issues in a given installation. The key differences between the indoor and outdoor versions are IP66 rating against dust and water, IK10 rating against vandalism and IR illumination for night performance. All other specifications are the same for both cameras. Flex 800 has a 1/3-inch CMOS imager and a mechanical cut filter supporting its DayNight function. Minimum scene illumination is 0.3 lux @ F1.2 colour and 0.1 lux b/w for the indoor version, while the outdoor version’s integrated 850nm IR gives it monochrome performance down to 0 lux. There’s selectable backlight compensation, a 3-9mm F1.2 varifocal lens giving a field of view 98/53-degrees wide and 33/19-degrees zoom. White balance can be set to auto or set manually from 2500K~8000K. Along with alarm on motion, there’s an alarm input, an audio input and a BNC video output for a local monitor. There’s digital WDR, 3D digital noise reduction, and 4 privacy zones. On the network side there’s RJ-45 connector, while supported protocols include IPv4, HTTP, HTTPS, TCP, RTSP/RTCP/RTP, ICMP, UDP, IGMP, DNS, DHCP, ARP, NTP and SMTP. Browsing is with Windows 8, there’s multiple user access levels and an SDHC/SDXC storage card. Meanwhile, power options include 12V DC, 24V AC, PoE 802.3af Class 0 for the indoor and 24V AC, PoE 802.3af Class 0 for the outdoor – consumption for the indoor unit is 7W, while the outdoor camera takes 10.5W. When it comes to physical specifications, the indoor unit is 125 x 106mm and weighs 0.8kg, while the outdoor camera is 147 x 140.5mm and weighs 1.9kg. The outdoor unit can handle -40 to 50C temperatures while the indoor unit can cope with the same maximum temperature down to -10C. There’s a stack of mounting options for both cameras – flush mount, wall mount, gooseneck arm, corner mount and pole mount. “The Illustra Flex range gives QSS a solid mix in the affordable part of the market and we are continuing to expand the range,” explains Banks. “QSS will have an AD Illustra Flex fisheye (hemispheric) camera very soon. Hemispheric cameras with their 360-degree views give a good overview of scenes all the time and that makes them excellent in a range of applications.” zzz 70 se&n

Features of Illustra Flex 800 include: l 1MP or 3MP resolution for HD quality images l Bandwidth and storage friendly l True Day/Night (TDN) functionality for a colour image l 3DNR for sharper images, lower bandwidth in low light l 15m IR illuminators (Outdoor only) l Motion detection for instant alerts of intruders l IP66-rated against dust and water damage (Outdoor only) l IK10 vandal-resistant housing (Outdoor only) l A stack of mounting options l ONVIF 2.2 profile S compliant.


NEW FC-Series S

Don’t call security. Call FLIR for the complete picture. Compact D-Series

If your security system is all bells and whistles but can’t show you whether it’s a possum or a person climbing your perimeter fence then FLIR’s new range of thermal imaging security cameras will give you a much clearer picture. Available in a wide range of performance models including the new FC-Series S and the new Compact D-Series outdoor domes, the FLIR network-ready camera range is now more affordable than ever for your surveillance and security applications. High contrast scene with standard AGC algorithm applied.

Whatever mother nature dishes out - blinding sun, fog, smoke, pouring rain or complete darkness - FLIR fixedmount cameras deliver the sharpest thermal images known to man, day or night.

Your vision Thermal image without Wide Dynamic Range (WDR).

Here’s how: 640 Crisp Thermal Images - More pixels allow the user to see x 480 more detail in even smaller objects at a greater distance.

320 x 240

Choose which resolution of crisp image quality you

need: 640 x 480, 320 x 240 or 160 x 120 pixels. 160 x 120

DDE applied – all targets can be observed simultaneously.

Excellent Range - FLIR thermal imaging cameras can detect targets several kilometres away. Digital Detail Enhancement - Providing high contrast imagery in almost all weathers optimised for video analytics software.

Thermal image Thermal image with Wide Dynamic Range (WDR).

Wide Dynamic Range - Delivering high quality images even when full sun is in the field of view. Ideal for working with video analytics.

To find out more: www.flir.com.au/sen FLIR Systems Pty Ltd. Free Call AU: 1300 729 987 NZ: 0800 785 492 Email: info@flir.com.au The images displayed may not be representative of the actual resolution of the camera shown. Images for illustrative purpose only.


ALAR M MO N ITO R IN G / SEG M

BY J O HN A DA M S Your Monitoring Specialists

1300 130 515

alarm m oni tori ng / segm ent

1

www.bensecurity.com.au

WIRELESS PRIMARY For installers M contemplating monitoring solutions the choice of wireless, hardwired and hybrid communications paths can be a confusing one. But if anyone knows which comms technologies work best, it’s the monitoring providers themselves.

ONITORING centres are in the hot seat. They support thousands of customers across a diverse range of communications technologies and their experiences give them a unique insight into what works best for clients in the rough and tumble of the real world. Monitoring solution providers, too, have deep experience in negotiating the varying gauges of the global communications network - their input is also valuable. At Calamity Monitoring, Daniel Lewkovitz says the best monitoring comms paths to ensure high security are a combination of wireless and cable internet. “From a security standpoint, given the choice I would normally recommend a combination of wired and wireless so each path can compensate for the potential

weakness of the other,” Lewkovitz says. “Wired connections such as PSTN phone line, ADSL or cable internet can be cut or suffer occasional ISP outages. Wireless connections such as GPRS Mobile are susceptible to jamming or simply unreliable network strength. Put the 2 together and there’s a much higher level of network availability.” Lewkovitz says that as well as the network pathway it is important for end-users to consider an appropriate service level for their monitoring. “For example, the polling frequency dictated by AS2201.5 and the grading of their monitoring provider,” he explains. “The whole system needs to be evaluated from end-to-end. There’s little point in having a high security alarm connected to

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f ro m pag e 6 0 by wired technology – either dialler or IP? “This really depends on site requirements but the short answer is no,” Acott says. “A combination of 2 wireless 3G paths will be an extremely reliable solution. In saying that, if the site is equipped with wired IP then it is a smart option to utilize it as it offers another path at little or no expense.” And Acott says wireless can handle video verification just fine. “SCSI has no issues in handling both video verification and live video streaming via the wireless 3G networks…so watch this space,” he says. “But there is not much hope in achieving video verification on GPRS as these days it is not supported to handle tiny alarm signals let alone video.” Over at BENS, Lee Chua says his team discourages the use of mobile networks as the primary connection to the monitoring centre. Instead, BENS recommends 2 different comms paths supporting each other. “Over the years we have discovered that mobile networks do not transfer dtmf signals over voice channels efficiently or accurately,” he explains. “Voice channels are meant for voice communications and humans can guess missing transmissions of a few milliseconds and still make out a word. “Alarm receivers, however, do not have that capability. Most alarm panels transmit with a cadence of 50ms (tone on/off). This means a drop-off of even 10ms can make that tone undecipherable – it will be treated as noise and rejected - dtmf signal discarded. According to Chua, the BENS’ team suspects that for voice encoding, mobile networks use lossy encoding techniques knowing the adeptness of humans. “We have also recently seen ‘dtmf-data’ communications using voice channels seem to be suffering more from missing tones,” he says. “We guess that this may be because service providers are allocating more air time slices to data channels as more and more users are using data communications on their (smart) phones.” Chua says that from the point of view of a monitoring centre, the consequences of missing tones include repeat transmissions that hog receivers. It’s such a problem he

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Most alarm panels transmit with a cadence of 50ms (tone on/off). This means a drop off of even 10ms can make that tone undecipherable – it will be treated as noise and rejected dtmf signal discarded. says BENS will be quarantining all panels that use mobile networks as their primary communication channel to a receiver reserved specifically for it so there’s no effect on other panels using traditional communication media. “As well as repeat transmissions, we have found communications morph from one protocol to the next,” he explains. “Ademco is a very archaic and loose protocol. The difference between one format and the next is the size of the transmission; so a Contact ID (of 15 tones) can at times morph to 4+2 (6 tones), etc. We have seen some really strange morphs. “For instance, communications can jump client IDs. We have had events that we have traced from the caller ID in order to show that this was indeed happening. We are taking steps to solve this problem besides discouraging the use of wireless as a primary.” Luke Kavanagh, general manager at Suretek, says questions surrounding best comms paths need to be carefully considered. “Answers are not always black and white and the conscientious security professional must delve deeper to gain a true understanding of the benefits and risks of IP communication for security applications,” he explains. “The days of relying on the public switched telephone network (PSTN) for security applications are becoming rarer. Today, we are faced with new

considerations, many of which most monitoring centres or alarm installers have never previously had to consider. These include quality of service, service level agreements, contention ratio’s, bandwidth, national round trip times, public versus private networks, network availability, packet loss ratio, network jitter, encryption and the list goes on. “An end-to-end managed service is the best way to ensure reliability, service continuity and security in today’s world of IP communication. Although no single path or combination of paths will ever be perfect, each path on its own or in combination has the potential to perform its core function. But there is far too much reliance on a set and forget mentality and there is simply no place for it in today’s ever-evolving environment.” Kavanagh says securing data sent through the transmission system requires an holistic approach as not one method is effective alone. “However, there are multiple facets to security across IP, all of which need to be considered and addressed,” he explains. “They include security of information from the alarm system, security of the network and security at the termination point within the monitoring centre. “Furthermore, network and service support is greatly understated when it comes to IP alarm communication. The security industry operates mission critical 24x7,” he says. “This means it’s vital that the products and services installers sell are supported during these times. You would be surprised how many service providers only operate between the hours of 9am to 5pm, or provide a mobile phone contact number for after hours. “A major concern for me is the number of IP products/solutions focusing on multiple path alarm delivery from the client premises, yet delivering to the monitoring centre on a single path,” he says. “In the majority of cases it’s a single Ethernet link. “This is a major risk factor and a serious step backwards from the current options for PSTN diallers which use 1345/1300 services with multiple fixed/wireless paths to receive alarms at the monitoring centre.” zzz


Satisfaction.

The Yarra Honda four-story dealership in Melbourne, Australia focuses on customer service with help from Milestone XProtect® Enterprise. Staff use the video surveillance software to identify showroom customers who need help and receptionists monitor if employees are at their desks before transferring incoming calls. Proving again Milestone can solve problems that are more than security.

Milestone XProtect® is the world’s leading IP video surveillance management software and is reliable, future proof and easy to use. It supports the widest choice in cameras and seamlessly integrates with business and security solutions such as video analytics. Which means your possibilities are unlimited and you can keep your security options open. See our new products and the new ways to use XProtect at: www.milestonesys.com and at Security 2014, booth: D14.

Milestone Systems Australia Теl: +61 3 9016 7877


cas e st u dy

Strand High School

Hikvision secures Strand A Hikvision surveillance system, including PTZ cameras with 20x optical zoom and 150 metres of IR range, installed by integrator Cam Live Vision, is securing Strand High School in Western Cape Province in South Africa.

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NOWN for its beautiful, safe beaches, the town of Strand in South Africa’s Western Cape Province also has excellent academic facilities, with one of these being Strand High School. Strand High School offers a peaceful learning environment to provide an excellent Afrikaans school education for its student body. Recently, however, as a proactive measure, school administrators drew up plans for a security solution that would ensure that school rules and regulations are adhered to, occurrences of bullying decrease, offer clear video surveillance of school entrances and exits, monitor any individual entering or leaving school property and offer clear video surveillance over athletic fields and general school grounds. To design and install a solution that addresses these security demands, Hikvision’s official South African distributer, Sensor, and South African security installer Cam Live Vision, joined forces. “It became clear in the initial stages that the

specifications of the client, combined with school budget concerns, required that very specific cameras were used,” says Ben Bekker, director of Cam Live Vision. “We had to be very intelligent about designing a solution that addressed these often disparate goals.” Cam Live Vision opted for a PTZ model to cover surrounding school grounds, including playing fields, outdoor cafeteria, and parking garage, as well as providing optimal viewing of school entrances and exits. Specifically, Hikvision’s Smart PTZ — DS-2DF7284 Series 2MP Network IR PTZ dome camera was chosen. With units placed on the front and back of the school building, PT functionality offers a full 360-degrees of coverage. However, this PT functionality was only one piece of the puzzle. Another was a 20x optical zoom that provides the coverage needed for the school in its entirety. “It’s the DS-2DF7284’s 2MP resolution (and 20x zoom) that allows the school principal and vice principal to accurately identify an individual, regardless of whether they are at the main front entrance or behind the rugby field,” explains Bekker. An additional bonus is the camera’s Smart IR capability and its monster IR range of 150m, a tool “that is definitely of use during the night to give us security even if students are not present,” Mr. Bekker added. Hikvision box cameras were chosen for indoor locations and specific outdoor areas. The DS2CD864F-E(W) 1.3MP camera was combined with Hikvision’s TV0309D-MPIR lens to view indoor school hallways, indoor cafeteria, and outdoor courtyard space. As this courtyard is largely covered, weatherproofing was not an issue. As with the previous speed dome, great megapixel resolution was also a must. However, with the addition of the TV0309D-MPIRlens,

An additional bonus is the camera’s Smart IR capability and its monster IR range of 150m, a tool “that is definitely of use during the night to give us security even if students are not present”

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In chaos find clarity.

Security threats can occur any time, anywhere. When they do, keep track and get the answers you need now. The powerful Illustra PTZ IP camera provides pinpoint accuracy for real-time information and quicker enforcement. Learn more with our webinar - www.americandynamics.com/clarity Clarity provided by one of the fastest HD PTZ cameras with ultra-low latency.

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© 2014 Tyco Security Products. All Rights Reserved.

F r o m Ty c o S e c u r i t y P r o d u c t s

Available from your local Q Security Systems Branch


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spaces that experience difficult lighting are properly addressed. This is due to the lens’ varifocal IR function and auto iris providing clear images in quickly-changing lighting environment. “One example is Strand High School’s interior hallways,” says Bekker. “These hallway doors open directly to the outside so when a door is suddenly opened, normally dark areas are immediately saturated with bright sunlight, requiring this Hikvision lens...and IR functionality when returning back to the dark.” Since Strand High School’s principal and vice principal use their PCs to conveniently monitor this IP solution, Hikvision’s iVMS Software was combined with the DS-9632NI-ST Embedded NVR. As this NVR supports 32 IP camera channels,

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Strand High School

“It’s the DS-2DF7284’s 2MP resolution (and 20x zoom) that allows the school principal and vice principal to accurately identify an individual, regardless if they are at the main front entrance or behind the rugby field

it is an excellent tool to allow administrators access to whichever camera that is currently needed. This comes in particularly handy during peak hours, such as the morning with students arriving and the afternoon with students leaving for the day. And the results are already in. After only one week instances of bullying decreased. Bekker noted this was confirmed by both students and Strand’s principal. Furthermore, teachers can now review high-quality video to easily identify students who break school rules, such leaving school grounds during breaks. Importantly, everyone entering and exiting school premises is closely monitored - bringing Strand High School both security and a sense of confidence. zzz


WE’VE RaISED tHE baR...agaIN The new Panasonic 6 Series range offers a newly developed MOS sensor and Enhanced UniPhier platform for sharp image quality and low light performance. Enhanced Super Dynamic delivers a 133dB wider dynamic range and the 4x H.264 (High profile) streams and up to 6x JPEG outputs provide outstanding simultaneous real-time recording.

• Enhanced Super Dynamic and ABS (Adaptive Black Stretch) technologies deliver 133dB wider dynamic range compared to conventional cameras • High Sensitivity Image Recording produced with MNR (Multi-process Noise Reduction) and 3DNR (3D Noise Reduction), so both bright areas and dark areas are faithfully reproduced with minimum noise*. • Infrared LED Equipped makes it possible to take pictures at zero lx • Dual SD card slots for manual recording, alarm recording and backup upon network failure • Captures 60 frames per seconds in 1080p Full-HD / 720p* HD images

Indoor Camera

Vandal-Resistant Indoor Camera

Water & Vandal-Resistant Camera

WV-SFN631L / SFN611L

WV-SFR631L / SFR611L

WV-SFV631L / SFV611L

• 1080p / 720p* HD images up to 60fps • Enhanced Super Dynamic • VIQS Technology • Infared LED Equipped • 2x SDXC/SDHC/SD Memory Card slots

• 1080p / 720p* HD images up to 60fps • Enhanced Super Dynamic • Vandal-Resistant • VIQS Technology • 2x SDXC/SDHC/SD Memory Card slots

• 1080p / 720p* HD images up to 60fps • Enhanced Super Dynamic • Water, Dust & Vandal-Resistant • 2x SDXC/SDHC/SD Memory Card slots • VIQS Technology

*WV-SFN611L, WV-SFR611L & WV-SFV611L models Increase in frames per second compared to previous Panasonic models

Panasonic Security Systems available from:


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Bosch DIVAR IP

divar ip 7000

Bosch DIVAR IP A new DIVAR IP recorder family with integrated Dynamic Transcoding Technology has been released by Bosch. DIVAR IP is an all-in-one VMS and storage solution, with scalable recording and HD image quality from any location, even with limited bandwidth.

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IVAR IP from Bosch is the next generation of Bosch recorders and brings together the best of Bosch’s video recording and management technologies in one family. There are 4 recorders in the Divar IP range, the IP 2000, IP 3000, IP 6000 and IP 7000. In this review we’re looking at the IP 3000 and IP 7000.

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DIVAR IP 3000/7000 recorders are equipped with Bosch Video Management Software and offer advanced alarm processing, integrated support for Forensic Search and Instant Detail Enhancement displaying paused images in full HD quality. The core functionalities of Divar IP include recording, viewing, and export of high definition and standard definition resolution image streams. You view and manage image streams via a remote operating client or an integrated operating client, or you can use a built-in web application. An important aspect of IP 7000 is Bosch’s Dynamic Transcoding Technology which delivers high-resolution video streaming and live playback over limited bandwidth connections to mobile devices. The technology manages this by adapting the image quality to the available bandwidth and works with 3G and WiFi connections. Meanwhile, the Bosch Video Security app allows HD video from Divar IP installations to be viewed on an iPad/iPhone from any location. According to Bosch Security Systems’ Steve Malesevic, Divar IP 3000 is geared to the entry and mid-level market with up to 32 cameras and


by john adam s

Something that’s very Bosch is that both units are opeended in terms of expansion capability. This is unusual. Most systems like this would be a hassle to integrate into an enterprise environment.

a very competitive price. Given it can support 32 cameras and 8TB of storage there’s a lot of power here and plenty of room for expansion. Same as the 7000, the 3000 can live in an enterprise environment and supports multiple authorised workstations. We take a look at the 3000 hardware in Bosch’s Huntingwood demo room. In physical appearance, the 3000 is a NAS-style server unit with 4 HDD bays. It’s a clean-looking box with a nice case and a group of LEDs on the front that indicate power, recording, the presence of the network and trouble. You drive the IP 3000 using Windows Storage server software that’s easy for users to handle via kiosk mode and there’s a wizard that takes care of camera setup. “The 3000 really simplifies installation,” explains Malesevic. “There’s management software and licenses included – you simply port this unit to a PoE network switch on one network cable and then point cameras towards it. It’s very easy. A smaller installation using the IP 3000 with a PoE switch and IP cameras would be well within the means of installers with basic IP understanding.” Meanwhile, Divar IP 7000 supports up to 128 cameras with inbuilt 24TB iSCSI RAID 5 storage

with all the features of BVMS 4.5 in a single rackmounted box. This is a powerful solution and it’s not just the muscular storage that’s appealing. The ability to support 128 cameras makes Divar IP 7000 capable of handling medium and larger installations while retaining the intrinsic simplicity of its younger sibling. According to Malesevic, the IP 7000 comes with 32 camera licenses standard and users can upgrade as they need. Importantly, it’s a one-off fee. Again, the 7000 gets onto the network via dual Ethernet ports, and cameras are installed across a subnet and accessed by multiple remote authorised workstations. “The rack-mounted Divar IP 7000 has its own storage and you can add additional storage using the Divar IP 6000 storage solution,” Malesevic explains. “The 7000 is powerful enough to handle up to 128 cameras as well as any additional storage required for higher frame rates and longer retention rates.” Something that’s very Bosch is that both units are open-ended in terms of expansion capability. This is unusual. Most systems like this would be a hassle to integrate into an enterprise environment. “You might have multiple Divar IP units installed across a campus environment with the enterprise sitting over the top,” Malesevic says. “You can also have additional workstations attached to either system - you are not limited to just one user sitting beside the unit. There can be up to 5 remote users on the 3000 and 10 remote users on the 7000. These users are able to log into all the cameras in the entire system from authorised remote locations. In that way Divar IP lends itself to being highly expandable.”

Bosch Video Management System (BVMS) Version 4.5.9 No account of the IP 7000 would be complete without mentioning Bosch’s Video Management System (BVMS) Version 4.5.9, the included VMS that offers distributed IP architecture for enterprise applications, transcoding support

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for mobile devices, an SDK and full support for ONVIF’s Profile S. Fully expanded, BVMS can manage more than 10,000 cameras and up to 100 operator client connections and the system allows authorized users access to cameras at any connected sites using workstations or mobile clients. Importantly, while BVMS 4.5.9 is designed to work with all Bosch surveillance products, it supports all ONVIF Profile S conformant devices, including HD and megapixel cameras, too. That

Bosch IP3000 DIVAR

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Bosch DIVAR IP

means BVMS is not a proprietary solution and having it loaded onto the Divar IP 7000 takes this solution to the enterprise level. Local control of a video wall with BVMS is very intuitive – it’s drag and drop allowing the operator to design the layout of the video wall to meet changing needs on the fly. There is a range of screen layouts available and there’s a slider control on the top right of the screen allowing selection of the most common options. If you need to make an image larger, you can select a screen config that makes a scene bigger. Other controls include timelines, snapshot functions, video export, print images and all the usual Jog/Shuttle type functionality we expect in a solution like this. Something I liked was CPU and RAM tachometers in the top right of the screen. These allow operators to check system load at a glance – especially if they notice a performance lag – allowing them to confirm cause. Important, too, live and playback video can be shared between geographically distributed sites within one large entity or between installations belonging to different operational entities. That’s a neat feature that allows operational redundancy or sharing of operations with emergency services. Nice too, if you are doing a digital zoom, the system crops the un-zoomed part of the scene from the image stream and this reduces the bandwidth. The result is reduced bandwidth demand, higher resolution images on zoom, or faster performance on zoom. Another BVMS feature I like is integrated alarm management that routes critical events to selected user groups. Supporting this feature is a map that’s positioned automatically in accordance with a selected camera. In terms of wider operation, BVMS links authorized remote sites allowing what Bosch calls collaborative operations. This means there’s single sign-on for authorized operators that can include any combination of sites and systems. Once you’re authorised, off you go. Management is via a directory on the left hand side of the screen and you drill into the directory, then multisite root directory, select a site, then folders of camera group in a tree and then the remote site camera tree. “BVMS is now a full enterprise solution and we’ve got access through iPad and iPhone with transcoding to manage different link bandwidths – that’s terrific for low bandwidth situations and it’s controllable with the mobile application. And all this is available with Divar IP 7000. “Our transcoding is a great feature,” says Malesevic. “When the mobile device connects to the system, the system asks the mobile client how much bandwidth is available and then advises the optimum video stream it can transmit – that’s dynamic transcoding. The system is always asking


what it is sending data to – you don’t have to set a hard limit, the system does this for you. “We’ve also got access via remote connection – instead of a VPN we can get in over a routed network via a NAT – so just standard port forwarding – which is ideal for sites without a VPN. There’s also a video streaming gateway which allows us to record third party cameras that are ONVIF S compliant.” “If there are multiple sites covering different time zones you can select a server and then choose to display the local time at the remote server or set it to time at the control room. This is important if images are going to be used as evidence,” Malesevic tells me.

Installing Divar IP From the point of view of installers, the networked nature of Divar IP 3000 and IP 7000 means techs need some basic IP and networking knowledge but they are also designed to be as intuitive as possible. “You don’t have to be a network administrator to get these solutions working,” says Malesevic. “Driving setup is a configuration wizard that appears on screen when the unit is powered up – it’s a simple 10-step process. “The wizard asks questions like: ‘What is the IP address of this device going to be? ‘What computer name do you want to use?’ ‘Please select the cameras we have found during the automated network scan,’ ‘Using checkboxes, what recording profile do you want to apply to those cameras – motion only, continuous, continuous plus motion?’, ‘Add users to the system and at what level of authorisation?’. “Once that’s done, you just hit go and the machine will save the config, reboot, restart and begin recording.” While many of the processes are simple, Malesevic says that depending on the nature of the installation and the overall infrastructure, installers are still going to need the services of the local IT administrator or their own IT people – especially if they need to program switches and/ or create LANs with a small number of authorised workstations. “You can’t do those things if you really only know the basics of IP,” he explains. “But for a standalone network environment with dedicated switches, you could do it yourself. And once you have your security subnet set up, you can then get the IT team to create a VLAN or subnet to the data network that makes the CCTV system available to authorised users via LAN or WAN using a gateway or router.” “Installers like things to be simple,” Malesevic says. “If you have to get a pencil out and draw a topology for a system of less than 100 cameras, that’s going to be challenging for installers yet to

Steve Malesevic

“Installers like things to be simple...If you have to get a pencil out and draw a topology for a system of less 100 cameras, that’s going to be challenging for some installers yet to make the transition to IP. And that’s where Divar IP comes in. make the transition to IP. And that’s where Divar IP comes in. “The setup wizard combined with big storage in the box so you don’t need to set up connectivity between server and an iSCSI unit, means these are relatively simple solutions conceptually and in terms of topology. You get 24TB in one box with the 7000 (3TB HDD) and 8TB with the 3000 – that’s a lot of storage. “You also have the operator client sitting in the box as well. Used standalone, the Divar IP family members feel like very powerful DVRs for IP cameras (or analogue cameras with encoders) that can expand or integrate into enterprise solutions if required. And thanks to BVMS with the IP 7000, you get all the features of a world class video management solution along with it.” zzz

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WideBody Enclosure

Wide load Inner Range’s new WideBody enclosure is a step forward for the company in a number of ways. Fundamentally, it allows the installation of 8 doors and 16 readers in a single housing with plenty of expansion and lashings of onboard battery backup. 82 se&n

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ANDERING around the engineering department at Inner Range in Melbourne with CEO Vin Lopes is an enjoyable experience. All around us team members are working on new products that expand the company’s thoroughly proven technology suite. As well as taking a look at Inner Range’s cloudbased Webtegriti, a new 8-zone expander module and a project about which I’m sworn to deepest secrecy, I get a look at the new Integriti WideBody enclosure. It’s a simple piece of kit in some ways but it has to be seen in context – as an extension of costeffective applications of Integriti. This unit is designed to support small or large scale access control solutions. With everything


by john adam s

WideBody enclosure showing hinged mounting plate.

necessary for up to 8 doors housed in a single enclosure, the need for additional hardware is greatly reduced. WideBody is a facilitator that makes cost-effective access control solutions…more cost effective. Yes, it sounds simple and that’s because it is simple conceptually, but virtually no other access control manufacturers do this. Typical small access control systems with attendant alarm zone expanders and LAN boards demand multiple power supplies and multiple enclosures causing techs multiple headaches. Physically, the WideBody is 580mm long, 510mm wide and 95mm deep. At this size the unit is big

WideBody is an enclosure with enough power onboard to handle 8 doors supporting 16 readers (read-in and readout), with long backup times, as well as supplementing fire alarm egress switching, all in one low-profile box. enough to allow plenty of onboard expansion yet small enough to be compact while doing so. That slim profile is useful, too. Control panels always get shoe-horned into silly spaces and access controllers are no exception. You find them in risers, in network or comms cupboards, lathered onto mounting boards, screwed to walls behind racks in dusty network rooms. What I like about WideBody is that it tucks considerable capability into a comparatively small footprint. I’ve seen plenty of sprawling access control installations over the years. Integrators bolt banks of controllers over large sections of wall because the density of module carrying capacity is not available and because each enclosure has a limited power supply. If you want more doors, you have to have another controller or power supply to support them. It means more expense, more wall space and longer installation times. Inner Range’s WideBody Enclosure resolves those issues. It’s big enough to hold the access controller, Unibus access expanders, plus additional LAN modules and all the power supply you could want. The unit we’re looking at has 4 modules installed – 2 flush and 2 high-mounted. And while we’re poking around, Quenten Knoll reaches over and attaches a hinged mounting plate with an additional 3 modules on it. This sits over the top of the other boards, held up by a pair of special props. Facilitating WideBody is power – lots of it. There’s a hulking 8-Amp 13.75V DC smart power supply inside this enclosure capable of supporting a pair of 18-Amp hour batteries. That’s 36-Amp hours of battery backup – plenty enough to support small and medium access control and intrusion alarm applications for a very long time. “We’ve never had a product like this before,” Lopes explains. “WideBody has enough power onboard to support 8 doors with 16 readers (read-in and readout unlike our competitors), while giving very long backup times as well as fused power distribution and switching, in one low-profile box. “If you look at this particular setup, that’s an intelligent LAN access module there and those are Unibus modules that go on after it. You can add

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WideBody Enclosure

Quenten Knoll (l) with Vin Lopes

“The design of the relay allows you to throw open all your exit doors – no programming whatever. You run a wire, you set the input dipswitch and bang, you’re done.” zones and relays and expand the system and at all times there is sufficient power to handle your needs without using additional enclosures - that keeps installation simpler and less expensive.” Something else Lopes is pleased about is the fact WideBody can handle a fused power distribution/ switching board. WideBody manages this important function in an elegant and dependable way, which is great news for installers. “See this little board,” Lopes says, pointing. “Power comes in here and then goes out in 4 different ways.” This power splitting and switching is important because it allows power to doors to be removed so they fail open as they are required to do in certain circumstances, yet the ability to power other parts of the system is retained. “The Australian Fire standard says all doors have to be unlocked to allow free egress from a

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building in the event of fire,” Knoll tells me. “That means when a fire alarm activates, all the exit doors must release. And it has to be done by low-level DC switching of power. “The fire system usually has direct override of egress doors to ensure they are opened in an emergency situation. A Wide Body fitted with our fused power distribution and switching board can supplement the fire system by allowing you to cut power to doors directly from the access control system,” he explains. “You bring the fire alarm input to the switching relay board, which allows the access control system to monitor the status of the fire system, and upon alarm - the relay can cut the power to the door locks without cutting the power you need to support other functions. “The design of the switching relay hub allows you to supplement the emergency egress function of the fire system, it can throw open all your emergency exit doors – no programming whatsoever. You run a wire, you set the input dipswitch and bang, you’re done.” Inner Range’s Wide Body enclosure is a nice piece of kit. It’s well made, well thought out, has good ventilation, plenty of accommodation and is secured with a key-lockable front cover with front and rear tamper monitoring. Its ability to compartmentalise small, medium or very large access control solutions while offering power and space for expansion makes it a winner. zzz


EcoLine

be part of a greener future

MELBOURNE CONVENTION & EXHIBITION CENTRE 4-6 JUNE 2014

See the EcoLine products at the

FSH Stand E44 at Security 2014

WALKING GENTLY ON OUR PLANET


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xandem

Running in Xandem Hills has released the Xandem Tomographic Motion Detection system, capable of monitoring spaces from 50 to 500 square metres without line of sight. And because Xandem uses microwave detection, it can be discretely installed behind walls.

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GET a look at the Xandem TMD solution at the Hills’ office in Pitt St, Sydney. Hills’ Fei Lee and Tony Le have set up a group of 6 Xandem TMD (Tomographic Motion Detection) nodes around the Crestron Showroom before I arrive. When they ask me to find the sensors, my eyes fly to the cornices, upper walls and display racks but I see nothing. Hidden behind the displays are the Xandem nodes – grey plastic boxes with dimensions of 3.8cm x 7.6cm x 1.3cm managed by an identicallysized red control node. They are much smaller than PIRs and apart from a frontal LED, there’s no indication of their purpose. Xandem’s TMD kits include sensing nodes, which are the devices mounted around the perimeter of the area being protected, the processing unit, which is the same size as the


by john adam s

nodes, and mounting hardware. The Xandem processing unit has integrated adjustment for configurable global parameters like sensitivity. The devices are not waterproof so you techs will need to keep your Xandem installs indoors and away from moisture. The devices look to me like they would be very easy to harden for challenging internal environments. You could conformal coat the boards, seal the housings; or perhaps better still, button them up in a moisture-proof housing preinstall. According to Lee, Xandem is not a new solution – it’s been available in the U.S. for many years. And it’s not new to Australia – Xandem already has customers locally - but from now on Hills will carry the product and handle support. “Xandem is a company based in Salt Lake City in Utah and the technology was designed by

Xandem control unit showing programming buttons

engineers,” Lee tells me. “It’s a technology unlike any other we have seen. It’s actually a simple concept. You have nodes around a defined space in groups of 6, 10 and 15. “A communications mesh links all the nodes to each other and to the PU and actually forms the sensor,” Lee explains. “It’s a very complete coverage – if one node does not see an intruder, another node will see them, so detection covers the entire protected area, not just the perimeter.” The detection area is 50 metres square with a 6-node Xandem solution and 500 metres square for a 15-node solution. Supply is 12V DC for nodes and processing units, and current draw is a measly 34-50mA. There are 16 selectable Xandem channels between 2.403GHz and 2.480HGz which installers can select from if they want to move away from factory default. According to Lee, the advantage of Xandem over a PIR is that it is not subject to false alarms caused by temperature variations and is not masked by dust and dirt. PIRs have a limited range that gets smaller in hot weather and they are not discrete. “Masking is a problem with PIRs – but Xandem is meant to be masked, it’s meant to be hidden,” says Lee. “Installers can locate the nodes behind walls - they can see through glass, timber, plasterboard. Perfect applications for Xandem are shop floors or a warehouse or art gallery where stock is moving or displays are changing in ways that would mask a PIR or a dual technology sensor. With Xandem you don’t have to worry about this – you install a Xandem mesh and you are done. It saves money and improves security.”

Installing Xandem Ok – you’re an installer and you want a Xandem mesh in the warehouse of an existing client in which you already have a 16-zone alarm panel. What do you do? The first thing to do is plan your install - you test the nodes pre-install to make sure there’s adequate signal – this is easy to do with a couple of double-A batteries on nodes and PU. Installing Xandem involves a power supply connected in a daisy chain to a group of TMD nodes. Because communication between nodes and PU is

Masking is a problem with PIRs – but Xandem is meant to be masked, it’s meant to be hidden. Installers can locate the nodes behind walls - they can see through glass, timber, plasterboard.

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xandem

Xandem is a very powerful tool with many applications and we are working closely with Xandem on ways this solution can be improved even further.

Control unit with tablet app

by wireless, installation is simplified. The Connect Processing Unit is powered separately and does not need to be connected to the TMD group. The connection between the processing unit and an alarm panel is a normally-closed relay. When an alarm is triggered by the Xandem mesh sensor, it simply opens a relay on the processing unit and this triggers an alarm condition on a single zone on the alarm panel. According to Lee, you can set a bigger Xandem solution up as multi-zone but you need to install 3 PUs to drive 3 possible zones. You position Xandem nodes 0.5 to 1 m above the ground on a stable mounting point around the perimeter of the protected area. When powered up, each node links to each other node and to the controller. Fundamentally, nodes are not a sensor, the RF connection lines between all the nodes and the PU form a ‘mesh-sensor’. It’s attenuation of these signals that is interpreted as intrusion by the PU. The more nodes, the more lines in an area, the higher the level of security because there are fewer voids in the

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Fei Lee

sensing pattern. “The most important device is the red-coloured control unit and it needs to be near the greycoloured nodes as it is in constant communication with them,” explains Lee. Because the mesh-sensor is microwave, sensitivity it can be an issue if your protected area’s perimeter is glass, plasterboard or timber. The idea is to walk-test the verges of the protected area during installation. Taking plenty of time to walk the area is the secret to avoiding false alarms while retaining optimum sensitivity. Double brick, concrete, metal or masonry will form a solid barrier to the signals and will not need to be walk-tested. “In smaller applications you may need to turn the sensitivity down, while in a bigger room with fewer nodes per square metre you would turn the sensitivity up.” Lee says. “Importantly, you can tune the mesh to ignore small animals, insects and other environmental disturbances. But because it’s microwave, Xandem TMD will detect things like bushes, leaves and rain, so it’s not suitable for outdoor applications.” Setting the mesh away from default is handled by one of 2 buttons under the PU housing. You pop the bonnet and click Button 1 the number of times required to reach a function – motion threshold, channel shift, factory reset, etc. This requires counting in your head but is not complicated. Having reached the function you want to set, you click button 2 to make a setting selection. Verification of selected settings is by LED - all very simple.


A Xandem mesh kit comes pre-programmed with a selected channel so you can’t interchange nodes from one Xandem kit to another after purchase. But you can change the wireless channel so if 2 Xandem meshes are adjacent you can shift the frequency to avoid interference. The process is the same as for sensitivity. Click Button 1 to get to channel selection, click Button 2 to select a channel. Trouble shooting is easy, too. Because Xandem is a mesh of nodes in constant communication, they all know if a node has disappeared. The meshsensor will continue to function but node trouble will be reported. “There’s a tablet app for troubleshooting that tells you which node is out, as well as giving you information on readings, settings and health,” Lee explains. “The app will also tell you that the network is 100 per cent and during commissioning when you walk test the protected area you can see the quality of the detection signal.” According to Lee, prices are sharp given Xandem offers complete coverage in changing environments using sensors that are absolutely discrete. Cost is around $A800 to the installer for a Xandem kit able to cover 50 square metres (5m x 10m area). But Xandem TMD is silly cost-effective in larger applications. A Xandem mesh-sensor capable of covering 500 square metres (10m x 50m area or 25m x 25m area, etc) is around $A1600 – twice the price for 10x the coverage. This is a good deal. There’s no creeping around or under Xandem anywhere in the protected area. If you move in mesh-sensor, you will be detected. And the system is not effected by a changing environment, which in many applications is a real godsend. Because it drives a relay, Xandem is not just a security solution. In the future the technology will be even more powerful. Because Xandem TMD technology is a mesh, it can triangulate location and direction of movement in real time. This means that using advanced software analysis currently under development, it will track intruders in real time across a floor plan on a monitor – a bit like the

Xandem node

Marauder’s Map in Harry Potter – though minus the disappearing footprints. As an observer of industry trends, it’s always nice to see new sensor technology – it’s a very rare thing in an alarm industry that’s too often motivated by lowest price. “We think Xandem fills a gap in the market and we have approached a number of potential customers who are very interested,” says Lee. “Xandem meets a real need. It’s a very powerful tool with many applications and we are working closely with Xandem’s engineers on ways this solution can be improved even further.” zzz

Features of Xandem TMD technology

6 node Xandem family

l Coverage from 50 square metres to 500 square metres l Senses through obstructions in the protected area l Installs behind walls – impossible to scope l Complete coverage: TMD senses motion over areas, not perimeters l TMD is not triggered by changes in temperature, light, small animals, smoke, insects or dust l TMD connects with normally-closed contacts on any alarm panel.

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husky series

Milestone Husky “W Milestone Systems has released its Milestone Husky Series, a family of Linuxbased NVR appliances with Milestone’s advanced VMS pre-installed on highperformance hardware. The release is a serious move into the appliance business.

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e have listened to customers in the video surveillance market – and now match their needs for a pre-configured, integrated solution with reliable Milestone quality,” says Lars Nordenlund, VP of incubation and ventures at Milestone Systems. “The Milestone Husky series is a serious move from the world VMS leader into the appliance business. “Milestone Husky is a new family of performanceoptimized solutions for out-of-the-box video surveillance,” he says. “When designing the Husky appliance series, we thought big and created a range of products to meet a wide variety of needs, with robust products that are plug-and-play yet configurable and scalable. “These are powerful appliances with reliable, highquality components and superior feature sets that drive faster processing and better quality video and analytics.”


The Husky Series will also be offered in custombuild versions with more than 40 individual combinations of pre-matched software and suitable hardware. The boxes provide fast processing power of i3/i5/i7, high storage capacity of 1 to 24TB, RAM options from 4GB to 16GB, and dual network interface cards. Easy and fast to install according to Milestone, these Husky NVRs have automatic device discovery with wizards for configuring the entire system, and the device license keys are pre-activated. The Milestone open platform supports more than 2000 camera models from over 100 manufacturers, as well as compatibility with ONVIF and PSIA compliant devices. Third-party integrations with video analytics and access control add even more value. Customers will get instant and remote access to live and recorded video through a flexible choice of client interfaces, including Milestone XProtect Smart Client, XProtect Web Client or Milestone Mobile. Intuitive management hinges on the quality of the operating system and Husky M30 and Husky M50 are pre-installed with professional grade, full-featured Milestone VMS with maps and an Alarm Manager function that gives immediate visual verifications, while camera carousels do virtual patrolling. Workloads are minimized through a video timeline, Sequence Explorer and Smart Search - advanced investigation tools with easy evidence sharing and export options.

Husky NVRs The ready-to-use Milestone Husky Series will include a 3-year software upgrade plan and hardware warranty, available in 3 form factors designed for different surveillance requirements. The first is the Husky M10, a sleek, compact, fan-less device. Next is the Husky M30, which is a high-performance desktop appliance. Finally, there’s the Husky M50 rackmounted high-power unit. The Husky M10 has a video management software (VMS) preloaded and configured for efficient performance and reliability. It’s designed to plug in and operate within minutes thanks to automatic camera discovery of up to 8 connected cameras. There’s live video from all cameras in one viewing interface, simple view and playback, easily export for forensic evidence and investigation, pan-tiltzoom (PTZ) controls, user management capability, built-in motion detection and support for Milestone Customer Dashboard. The Husky M10 is 200(W) x 200(D) x 45(H)mm, runs an i3 Atom processor and has 4GB of RAM and 1TB of storage. There’s a 3-year warranty and a streamlined web user interface which enables view, play back and sharing of video from web browsers. Milestone Husky M10 is supported by Milestone Interconnect, a system concept that allows all Milestone Husky NVRs, Milestone Arcus appliances and all XProtect VMS to be linked with XProtect Corporate. Milestone Interconnect provides a costefficient and flexible way to gain central surveillance operation across geographically dispersed sites.

Easy and fast to install according to Milestone, these Husky NVRs have automatic device discovery with wizards for configuring the entire system, and the device license keys are preactivated.

Next comes Husky M30, a customizable workstation appliance running an i5 processor and embedded with XProtect video management software (VMS). It’s designed for workstation installations with comprehensive surveillance needs. This includes interactive and multi-layered maps for a graphical overview of the surveillance installation for prompt response. Alarm Manager is integrated with the map function for a consolidated overview of security and system alarms and advanced video search tools quickly locate recordings for use as high-quality evidence. Multichannel, 2-way audio handles message broadcasts or direct communications. M30 is easy to deploy and expand thanks to automated installation procedures that are completed with a few mouse clicks. Automatic camera discovery detects and configures any newly added cameras and unlimited servers maintain system performance as additional devices are added to the installation. Milestone Husky M30 and M50s can be connected making them scalable. There’s also the ability to access video remotely for faster response to incidents, built-in motion detection and dual, independent, configurable video streams to optimize servers and network infrastructure. Husky M30 supports 10 camera channels, is 30(W)x30(D)x9(H) cm in size, has 4GB of RAM and 2TB of HDD storage, expandable to 4TB. The big boy is Husky M50, a premium, customizable, rack-mounted solution running an i7 CPU that combines high-performance, robust, industrial-grade hardware and XProtect video management software (VMS) for advanced installations with sophisticated surveillance needs. Husky M50 also has Milestone’s advanced interactive monitoring and graphical overview with multi-layered maps and integrated Alarm Manager for consolidation of security and system alarms. Advanced video search tools quickly locate recordings for use as high-quality evidence and there’s multi-channel, 2-way audio for message broadcasts or direct communications. Installation is automated, there’s auto camera detection and unlimited servers maintain system performance as additional devices are added to the installation. It scales with additional M30 and M50 NVRs able to be connected. You get remote access, motion detection; dual, independent, configurable video streams to optimize servers and network infrastructure; a 3-year software upgrade plan (SUP), support from the Milestone Customer Dashboard and optional RAID storage. The i7-powered M50 is available in a number of specifications. The first supports 10 cameras, is 43(W) x40(D)x8,8(H) cm in size, has 8GB of RAM and and 4TB of storage. The next supports 20 cameras with 8GB of RAM and 8TB of storage. Another handles 40 cameras with 16GB of RAM and 16TB of storage, while an 80-camera M50 has 16GB of RAM and 24TB of storage. zzz

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new pr o d u ct s h owcase / new p roduct showcase / new p roduct showcase /

editor’s choice

What’s new in the industry

VIVOTEK MD8531H

New Sifer reader by Inner Range

l VIVOTEK’S MD8531H is a compact, 1.2MP network camera geared toward transportation applications such as buses, trains, and other vehicles. With full EN50155 compliance and IP66-rated design, the camera can withstand shock, vibration, humidity, dust, and temperature fluctuations, maintaining stable and reliable video during vehicle movement. Furthermore, the vandal-proof metal housing effectively provides robust protection from vandalism. Featuring the Wide Dynamic Range Technology WDR Pro, it provides improved visibility in extremely dark and light environments. Combined with 3D Noise Reduction Technology, which enables the MD8531H to capture clear, polished video under low-light conditions and reduce bandwidth from sensor noise, users can identify an increased level of image details in very bright as well as dark environments.

l SIFER smart card reader from Inner Range is a multi-drop RS-485 reader for use with MiFare based cards, including the new high security Inner Range DESfire EV1 cards. SIFER readers and cards deliver AES encryption right through to the access module, offering far superior security than traditional Wiegand based readers. As SIFER readers utilise a superset of the OSDP protocol, the readers may also be deployed on any system capable of using OSDP. Up to 16 SIFER readers may be connected in series to the dedicated RS-485 reader port on the Integriti Intelligent LAN Access Module (ILAM) or the new Integriti Access Controller (IAC) for full Reader-In and Reader-Out operation. Up to 4 SIFER readers may be connected to the Integriti Simple LAN Access Module (SLAM). SIFER readers are IP64-rated and available with sitespecific encryption keys. Sifer is expected to be available from Q3-2014.

Distributor: Vivotek Distributors Contact: +886-2-8245-5282

Avigilon’s Rialto video analytics l RIALTO A4 and I4 analytic appliances provide a cost-effective way to easily add video analytics to analogue or IP video surveillance systems. Analyse and record up to 4 security cameras per unit with intelligent analytics technology that will continuously self-learn and improve performance over time. Additionally, the high density, small footprint makes it easy to deploy and scale, and there are no complicated per-camera license fees or registration processes. With options available for both analogue and IP systems the Rialto video analytics appliances are a fast and easy way to add real-time response capabilities to any video surveillance system. Distributor: Central Security Distribution Contact: 1300 319 499

Distributor: Central Security Distribution Contact: Contact: 1300 319 499

Hikvision battles low light with DarkFighter camera l HIKVISION is setting new standards for ultra low-light surveillance with the launch of the DS-2CD6026FHWD DarkFighter network camera. This cutting edge camera utilises an industry-leading, ultra lowlight MP lens and is designed specifically to capture sharp colour and monochrome images in extreme, low-light conditions. The result is crystal-clear colour images down to 0.002 Lux and B/W to 0.0002 Lux. The DarkFighter’s ultra low-light performance delivers full colour images day and night that would defeat conventional monochrome IP cameras and competing low-light cameras. As well as opening up new opportunities for 24-hour CCTV surveillance, it is the ideal replacement for conventional network cameras. Distributor: Central Security Distribution Contact: 1300 319 499

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n ew p rod


duct showcase / n ew p ro d u ct s h owcas e / new pr o d u ct showcase / new p roduct showcase / new p roduct showcase /

Feel the Serenity

Elvox video door entry has 1200m cable range

l SERENITY by Crow is a 2-way Wireless 32-zone alarm panel that offers an exciting experience in security, convenience and control. Features include video verification by way of wireless PIR camera with built-in IR LEDs, advanced solution for alarm transmission and visual verification to CMS by TCP/IP & GSM/ GPRS. There’s MMS picture and video stream transmission to end user via internet/GSM, web access offers the user the ability to completely control the security system remotely over the internet. SERENITY is also powerful enough for any residential application, including alarm, home automation and personal care via any of the many reporting communication options available.

l EUROPEAN style and innovation is being installed at door entrances across Australia in the form of classy Italian-made Elvox video door entry systems. Due Fili Plus by Elvox is the latest innovative technology for video and audio door entry systems. It provides efficient, high-performance communication for up to 6400 units at distances of up to 1200m. Due Fili Plus carries not only data, voice, and video, but also power over one pair of cables, making it unique in the intercom world. The practicality of Due Fili Plus resolves all major cabling issues as it eliminates hassle when installing large intercom systems. It can be installed in both modern buildings or used for retrofits with front door stations and handsets.

Distributor: Mainline Security Products Contact: Vic: +613 9596 6688 / Qld: +617 3891 2222 / WA: +618 9344 2555

Distributor: Seadan Security & Electronics Contact: +61 3 9263 0111

FLIR Systems launches A310 ex

WatchOUT DT eXtreme

l FLIR A310 ex is an ATEX compliant solution, with a thermal imaging camera mounted in an enclosure, making it possible to monitor critical and other valuable assets in explosive atmospheres. Process monitoring, quality control and fire detection in potentially explosive locations are typical applications for the A310 ex. The FLIR A310 ex is ATEX certified (Verification Certificate ZELM 12 ATEX 0485 X) and can be installed in classification zones 1, 2, 21 and 22. The certification comprises the whole system, which includes the enclosure as well as all components inside, such as the thermal imaging camera, heater and integrated controller. The flame-proof enclosure “d” prevents any explosion transmission from the inside of the enclosure to the outside. The camera automatically sends analysis results, IR images and more as an e-mail on schedule or an alarm, acting as an FTP- or SMTP-client. MPEG-4 streamed video output over Ethernet shows live images on a PC at 640x480 with overlay up to 30 Hz, system-dependent. With a thermal sensitivity of <50 mK, the FLIR A310 captures the finest image details and temperature difference information.

l WATCHOUT DT eXtreme is Risco Group’s award winning detector designed for outdoor use. Providing reliable detection against intruders in outdoor environments is always a challenge; but the WatchOUT DT eXtreme includes 2 microwave and 2 PIR channels for optimum reliability in addition to several of Risco Group’s unique outdoor detection technologies; Sway Recognition and Digital Correlation. These help to ensure that false alarms from swaying trees and the wind are kept to a minimum. WatchOUT also includes active IR anti-mask and proximity alerts to provide 24-hour protection against vandalism of the detector. Distributor: Risco Group Australia Contact: 1800 991 542

Distributor: Flir Systems Contact: +61 3 9550 2800

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editor’s choice

What’s new in the industry

Visual Tools AX-TV

Genetec Security Center Mobile 3.2

l AX-TV is a small video decoder that displays live footage of up to 16 AXIS network cameras, including encoders and 360-degree views, directly to the monitor. There is no need for a PC and the setup is incredibly easy; just connect to the television via HDMI output and either connecting to the LAN via network cable or WiFi. Once all connections are completed, you simply use the remote control to configure the desired view settings. AX-TV broadcasts the cameras to the monitor and can show up to 4 cameras on the screen simultaneously.

l SECURITY Center Mobile is a feature of Genetec’s unified platform that lets you remotely connect to your Security Center system over a wireless IP network. Supported mobile client components include a platformindependent, unified web client, as well as various mobile apps for smartphones and tablets. Security Center Mobile 3.2 includes many new features and enhancements: Communication ports encrypted by default, video stream encryption, camera blocking support, threat level support, access denied reasons support, PTZ enhancements, playback video support – from alarms or doors (mobile enhancement) and unlocking (web enhancement).

Distributor: OPS at Hills Contact: +61 3 9646 9004

IndigoVision BX100 4-channel encoder l INDIGOVISION’S BX100 4-channel encoder is the gateway for mid-range installations to an HD ready, future-proofed security system. The BX100 is perfectly priced for the mid-range market. It may have a lower price, but there’s no compromise on performance. Every camera input gives full frame rate, full resolution and better quality video than a DVR. Other manufacturers focus on either encoding and recording hardware, or management software. IndigoVision develops all of these, and each is optimised to work together, giving a security system that’s HD ready and future-proofed. Distributor: Integrated Products Contact: 1300 055 164

Distributor: OPS at Hills Contact: +613 9646 9004

Dahua Launches N7-Series New Generation NVR l Dahua Technology has released N7-series NVR with 8/16/32/64-channels. The series is based on an upgraded platform, bringing enhanced functionality with optimized interfaces. N7-series NVR supports up to 256Mbps input bandwidth and 192Mbps for recording; maximum support is 32 channel@1080p real-time recording and transmission. Enhanced “motion detection” provides colors for zone setting and 2 adjustable dimensions (“sensitivity”& “threshold”) in order to better categorize surveillance objects. Other new functions such as network testing and sniffer make maintenance easier. N7-series has multiple models for selection, including standard versions as well as ones with PoE ports. Dahua NVRs support a wide range of a third party camera brands. Distributor: Dahua Contact: overseas@dahuatech.com

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re g u lars help desk

helpdesk

Q: Would you recommend preamplication or post-amplification in a fibre optic LAN supporting a CCTV solution? A: Both pre and post-amp have benefits. Consider first that when you’re working on fibre optic runs and you need amplification you need to think carefully the sort of amplification required – it may be very little. For example, it’s a mistake to just crank up amplification of a low power transmitter if signals are too weak to give expected performance - the result is likely to be signal attenuation at the transmitter output. It’s smarter to locate an amp after the low power transmitter in order to buffer up a clean signal. This post amplification allows signal power to be significantly increased in order to allow low powered transmission hardware to support applications they weren’t designed to handle. You’d use post amp techniques if it was found that a particular piece of equipment in the system induced significant loss into a video stream. It’s always vital to offset any attenuation if there’s optical coupling of a signal path. Should a signal be ported to 10 inputs, it would be reduced by 6.5dB in total (each split signal takes an output signal 3dB below the original input signal). In such cases, the idea is to strengthen the signal with preamping before the couplers, then

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Our panel of experts answers your questions.

buffer the output signal after the coupling equipment with post-amplification. Pre-amplification of a feeble signal as it arrives at the receiver is also useful technique. Pre-amplification can be applied if it’s found that system expansion has weakened original signal strength. Depending on the nature of system topology, it may also be easier to house and power amplification equipment in a control room, rather than breaking fibres and installing amps in the field where there may be no room to house amps or insufficient power to drive them. Another strategy is to employ in-line amplifiers that buffer signals passing through very long fibre runs. These are most common in telco applications but the video surveillance installer might use in-lines if a single mode fibre is being broken into many branch points to allow monitoring along its length.

frequency waves generated by switching supplies often escape through output wiring and will sneak back through the raw supply to disrupt mains. Just as unhelpful is the fact that the high change rate of switching supplies generates radiating RFI at switching harmonics frequencies. On top of this, cabling serving the supply and leading from it will often radiate strong EMI levels that are guaranteed to upset the tiny 1 volt peak-to-peak signals that are traversing your coax. If you have to run coax near a switched power supply you need a higher grade of RG coaxial cable, or you could use triaxial cable, or try shielding your coaxial cable in light steel conduit. If these fail and you have a hybrid DVR, CAT6e is resistant to EMI. In extremis, you’d need to use fibre. It depends on budget.

Q: We’re installing an analogue CCTV system near a switched power supply – there’s no choice thanks to site layout. Could you give us an idea of the risks of running cabling in this area?

A: Before you do anything else, check the fuses and bear in mind another possibility - voltage drop that can starve the load of operating voltage. When you’re troubleshooting 12 volts make sure all relevant switches are on. Get your DMM to DC volts and measure the voltage across the load with the red probe on the positive connection of the load and the black probe on the negative connection.

A: You need to keep your coax CCTV cable plants well away from switching power supplies. Of all electrical devices these are among the worst offenders when it comes to electrical interference. The high

Q: What does Help Desk think is the quickest way to find a break in an open circuit 12-volt control panel?


to draw one, even if it does nothing more than illustrate a process of elimination as you search for the fault. Q: Wireless versus wired alarm panels – what’s best? Can we install wireless and expect the same reliability? There are some really nice RF alarm solutions currently available but we’re not certain of reliability and then there’s the issue of batteries. It’s not such a big issue for a single homeowner but when you install dozens of systems a month you need to be sure. What do you think?

Before you do anything else, check the fuses and bear in mind another possibility - voltage drop that can starve the load of operating voltage. If you read 12 volts across the load, then the problem is inside the load. To confirm this, disconnect the load wires then check panel fuses to see if there are any load switches relating to the panel – ensure they’re on. Set the DMM to ohms and then measure the resistance of the load. You’re looking for an infinite resistance and if you find one you’ve confirmed the problem is the load. You can recheck your reading by reversing the probes. Bear in mind that should the voltage be 0 at the load, then no power is reaching the panel and you have a circuit problem. To check for this, set your DMM to DC volts and check across components, including bus bars and switches looking for breaks in the signal path. You’ll find this easier if you employ a jumper wire that allows you to check whole segments of the circuit at a time. A circuit diagram is invaluable and if one is not provided you should endeavour

A: We are going to assume you mean domestic wireless solutions. Modern wireless systems can struggle with some types of commercial and apartment building construction. This usually relates to use of steel-reinforced concrete between transmitters and the receiver – we’re talking about the creation of environmental Faraday shields. If you’re installing in timber and plaster houses and office spaces there should be no problems unless there are powerful RF frequencies disturbing the 433MHz band. The latest RF sensors are very good with long ranges and clever designs and they should be a good option with the caveat that systems must be installed that suit the given application. A key aspect of any wireless installation is ensuring there is a good signal during commissioning – a signal strong enough to build in a buffer in the event of any interference from wireless transmitters used in the building – WiFi, Bluetooth, ZigBee, etc.

A key thing with wireless installations is to get the polar axis of the transmitter’s antenna nearly identical to the polar axis of the receiver. Getting polarization right means greater numbers of electromagnetic lines are getting from the transmitters to the antenna of the receiver - that means improved reception and improved reliability. Avoid nulls – spots in the environment where the transmitter’s signal is at its weakest. The nulls are located at points where the signal crosses and re-crosses the x-axis of its waveform. Any sensor with dual antennas is pretty much assured of having one of its antennas located at a point on either side of an X-axis null, so think about standardising on dual antenna units. Batteries – yes. They are a real pain – like shaving razors they never drop in price and improved performance comes at much greater cost. That’s one of the issues with wireless, in my opinion. If you get a couple of years out of a battery that’s great but some sensors will need batteries replaced every 6-9 months. Q: I installed an alarm panel last year with a dry cell battery from our own stores and it lasted about 8 months. What sort of failure could have caused such a short lifespan? We usually get 4-5 years. A: We would not hold stock of dry cell beyond what was needed for the current few jobs. It’s impossible to tell how old a battery is when you buy it. It’s smart practice to only buy quality batteries from a supplier that sells big battery volumes. Some batteries have dates on their labels that will allow you to check their age, but many don’t. Another problem is that a battery that has partly consumed itself will still appear normal if you measure its voltage under load. zzz

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events

june 2014 – october 2014 May 2014 Issue 354

THE BIG PICTURE l Garmin’s magic integration l Thermal is so hot right now l DSC releases PowerSeries NEO l Axxon Next from AxxonSoft l ISC West: Expo snapshot l Freedom Surveillance VMS l Don’t fear the Megapixel l HikVision Super Embedded NVR l Security 2014 pre-show report l Exploring QSS’ service centre

SEM514_1cover.indd 1

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Security 2014

29/04/14 4:11 PM

Date: June 4-6, 2014 Venue: Melbourne Convention & Exhibition Centre Contact: Kylie McRorie kmcrorie@divcom.net.au +61 3 9261 4504 Security 2013 brought together more than 4500 security professionals and 150 leading brands in its busiest and most successful show in years. Visitors and exhibitors alike celebrated in the largest annual event for the industry to seek out the latest security solutions, share ideas and extend their professional networks. The Security Exhibition & Conference returns to Melbourne for the first time in 14 years from 4 – 6 June 2014, we look forward to seeing you there.

Secutech Thailand

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Date: 3 – 5 July, 2014 Venue: Bangkok / Thailand Contact: 886 2 2659 9080 Ext. 665 Secutech Thailand is a dynamic trading platform for security, fire and safety that helps spearhead security businesses into Pan Asia. Technology includes CCTV, access control, biometrics, RFID, smart cards, gate/fence, intrusion alarms, intercoms and networking solutions.

Security in Government Conference 2014 Date: September, 1-3 Venue: National Convention Centre, Canberra Contact: 61 2 6141 2987 The SIG Conference targets senior executives responsible for managing security in agencies; officers from all levels of government who contribute to the development of security capability and response; security practitioners from the public and private sectors who contribute to the provision of services to government and critical infrastructure providers

Security China

= DAILY, WEEKLY, MONTHLY.

Date: 28 - 31 October, 2014 Venue: New China International Exhibition Center, China Contact: Tel: 86 010-51920615 Fax: 86 010-51920049 Security China in Beijing is located in the biggest security distribution and procurement center in China and provides a major platform for exhibitors to meet government level buyers and senior management.



NEW IP CAMERAS Ranging 1.3MP to 5MP

NVR Box IP Camera 8Ch NVR with 4 PoE Ports

16Ch NVR with 8 PoE Ports www.mainline.com.au VIC 221 Nepean Hwy Gardenvale Ph: 03 9596 6688

WA Unit 8 / 14 Halley Rd Balcatta, 6021 Ph: 08 9344 2555

QLD 54 Caswell St East Brisbane, 4101 Ph: 07 3891 2222 www.facebook.com/MainlineWA


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