Security Electronics & Networks Magazine by Security Electronics & Networks Magazine

MARCH 2021 ISSUE 429

VISITORS FROM OUTER SPACE l Hills CEO And MD David Lenz To Retire l SecTech Roadshow Postponed Until May 2022 l Review: Hanwha PNO-A9081R AI 4K Bullet l Milestone, Imagus, Axis For Carina Leagues l Access: Single Entity Multiple Systems l What’s The Perfect Bureau Monitoring Service? l Special Report: Visitor Management Solutions l Special Report: Camera Settings For Moving Plates l Security Management: Hazmat Survey, Storage, Training

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Amadeus 8

Next Generation Security Software Platform

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editorial By John Adams

S E CU RI TY E L ECTR O NI C S & NETWO R KS MA R C H 2 021 ISSUE 4 2 9

ALARMS, ACCESS CONTROL & THE HYBRID FUTURE

N early 2021 it’s difficult not to wonder about the future I of alarm and access control solutions. Faced with always-up big band internet support from cabled NBN and 4G/4GX/5G wireless links, and a growing number of hub-free Wi-Fi devices, the possibilities for the segment are wide open. Will alarms and access control move to the cloud, will they remain welded to the reliability and distributed intelligence of solid-state boards, or will we see the evolution of an increasing dimorphous hybrid sector offering all things to all users? The catalyst for this sort of thinking springs from a couple of key releases in the alarm access market recently, including solutions like Ubiquiti access, the Gallagher Security For SMB solution, now available in New Zealand, and Shelly Motion, a new WiFi PIR sensor powered by a 6500mAh battery, compatible with a standard Wi-Fi router and controlled via an app with no hub. Shelly Motion is also compatible with Alexa, Home Assistant and SmartThings and can link to inputs and outputs around the home or small business. These are quite different solutions, but they highlight how digital business models are changing the way the electronic security industry meets same-old operational concerns. In the case of Gallagher SMB, that’s putting an affordable access control and alarm system into the hands of small businesses which is light on capital expense and heavy on reporting and management capability. In the case of Shelly Motion, what stands out is the concept of constellations of Wi-Fi sensors on networks

While some applications in the future will benefit from lower cost and simpler installation, these characteristics will not be universal.

federated in software, not physically aggregated by a controller. In each case, the new technology wants careful consideration. Gallagher SMB highlights a move by a pioneering access control provider to get ahead of a fundamental market trend – a hunger for lots of functionality at reduced operational expense. Taking access control into cloud is no new trend – think Salto, Eagle Eye Networks, Brivo and Risco, which has offered cloud access for longer than many realise – but its appearance in the product stacks of high end providers is new. When it comes to Shelly Motion, it’s not a reach to wonder whether the impact of Wi-Fi security devices on the SEMS market might be profound and whether that impact might be felt in the same way – not only as part of the product spreads of new cloud players – but through the expansion of the product offerings of high-end electronic security manufacturers. The trouble with speculations like these is that applications vary. An apartment or SME office, with its ubiquitous Wi-Fi and compact spaces, might be supportable with a 7.5 metre PIR like the Shelly Motion. But in many larger domestic applications, as well as bigger SMEs and industry and commercial applications, the sensor’s performance doesn’t cut it – not only in terms of detection range, but comms range, too. And we can’t leave this topic without touching on Ubiquiti Uni-Fi Dream Machine Pro, which is a hub-based

access control solution that plugs and plays with Ubiquiti’s other network devices and is powered by PoE. I want to touch on it because of the lesson of its core parts – the Dream Machine hub, which is designed to gateway all Ubiquiti’s security gear to a network – and the Uni-Fi access hub, which looks very familiar to modern access control systems. Yes, it’s got PoE in, but it’s has also got I/Os for alarm zones, door status, electric strikes, mag locks and more. It’s this acknowledgement by a network device maker of the underlaying physical fundamentals of many access control solutions that brings us to the hybrid future and underlines the importance for security integrators of incorporating new cloud solutions from trusted access control suppliers into their product offerings without fearing they’ll be white-anting existing business models. While some applications in the future will benefit from lower cost and simpler installation, these characteristics will not be universal. From the point of view of installers and integrators, finding the best solution for their customers’ applications is going to involve more choices allowing greater creativity in installation and management, without weakening the fundamental capabilities of access control and alarm systems to manage access, to report door status, to report intrusion and to always fail safe. n

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pretty much everything the respected Korean manufacturer knows about CCTV (and video analytics) into a single package. 24: MILESTONE, IMAGUS, AXIS FOR CARINA LEAGUES

MAR 21 8: HILLS CEO AND MD DAVID LENZ TO RETIRE Hills Limited has announced that David Lenz, chief executive officer and managing director, has advised the board of his intention to retire after almost 5 years in the role. 9: SECTECH ROADSHOW POSTPONED UNTIL MAY 2022 SecTech’s Monique Keatinge said event organisers had made the decision to postpone the 5-city roadshow until May 2022. 18: HANWHA PNO-A9081R 4K BULLET Hanwha’s Wisenet PNO-A9081R AI, IR, 4K day/night bullet camera is a rugged surveillance solution with an excellent specification list that synthesises

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Carina Leagues Club needed a better system for identifying individuals who had chosen to exclude themselves from licenced gaming venues to curb their gambling behaviours. They turned to systems integrator, Boss Surveillance Systems, a Milestone Platinum partner based in Queensland, to provide a sustainable solution. 28: SINGLE ENTITY MULTIPLE SYSTEMS Roger Pearce wrote this article for the July 2001 issue of Security Electronics Magazine, and was prompted to go back to it recently when talking to a SEMS organization about updating its access control systems – here’s an update on a topic that remain important, decades later! 36: VISITOR MANAGEMENT SOLUTIONS Visitor management solutions have never been more important – they’ve always acted as a filter and management tool, especially for organisations with lightweight reception teams. The latest solutions, integrated into advanced access control systems, take visitor management to a completely new level.

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44 40 24

regulars

40: CAMERA SETTINGS FOR MOVING PLATES Camera settings for moving plates are the most challenging application in the CCTV industry. It’s one thing to use expensive cameras and IR to snag fast moving plates on the freeway, but getting the same detail on the street without the support of visible light defeats all comers. 42: HAZMAT SURVEY, STORAGE, TRAINING Security managers in many Australian facilities are responsible not only for the security and protection of property, staff and clients on a site. Many also handle the fire safety role, including the vital area of storing and protecting hazardous waste.

8: NEWS Latest business, product and technical news from Australia and around the world. 32: MONITORING Bureau monitoring is undertaken by an installer or integrator on behalf of end user clients via a preferred professional monitoring service. This month, John Adams spoke with Lee Chua of monitoring provider, BENS, to discover the qualities of the perfect bureau monitoring service. 44: EDITOR’S CHOICE What’s new from our electronic security manufacturers. 48: HELPDESK Our team of electronic security experts answers your tough technical questions.

MARCH 2021 ISSUE 429

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Publisher Bridge Publishing Aust. Pty Ltd ABN 11 083 704 858 PO Box 237 Darlinghurst NSW 1300 tel 61 2 9280 4425 fax 61 2 9280 4428 email info@bridge publishing.com.au

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Design Tania Simanowsky e: tania@ taniasdesign.com.au

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LOBAL T THE G IN W WE EWLY ING

NEWS IN BRIEF MARCH 2021

HILLS CEO AND MD DAVID LENZ TO RETIRE nHILLS Limited has announced that David Lenz, chief executive officer and managing director, has advised the board of his intention to retire after almost 5 years in the role. The board thanked Lenz for his service to the company, one of Australia’s largest security distribution businesses, first as chief operating officer and then from September 2016 as CEO and managing director. Lenz will remain with the company until a new CEO is appointed

to ensure a smooth and orderly transition to a new CEO in the next financial year. “David has overseen a significant reduction in Hills cost structure, the turnaround of our health business to a profitable growth engine for the company, and the streamlining of our distribution business, which included the successful divestment of underperforming businesses,” said Hills chairman Jennifer Hill-Ling.

Until his departure, Lenz will be working with the board to maximise returns in the second half of FY21. “It has been a privilege to lead Hills over the past 5 years as we have worked to transform the company,” Lenz said. “Notwithstanding the issues and challenges the business has experienced during the COVID-19 pandemic, it is well positioned to drive future growth with a sharpened focus and a strong balance sheet.”

David Lenz

SECTECH ROADSHOW POSTPONED UNTIL MAY 2022 n SECTECH’S Monique Keatinge said event organisers had made the decision to postpone the 5-city roadshow until May 2022. “In the absence of certainty around state lockdowns, which may be applied at any time for indefinite periods, as well as in recognition of the need to keep the industry safe, organisers have decided postponing the event until after every Australian is vaccinated against COVID-19 is the only option that gives us all certainty and safety,” she said. According to Keatinge, dates are currently being locked in with venue partners in Perth, Adelaide, Melbourne,

Sydney and Brisbane, and all 2021 deposits will be rolled over to 2022. “We were extremely keen to go ahead with SecTech in 2021 – there’s a huge appetite in the market for face time – but given Australia’s cautious vaccination timetable, as well as the disconnected nature of our national health system compared to places like NZ, Israel and the UK, now is not the moment,” Keatinge said. “We will spend the next 15 months planning a SecTech Roadshow like no other and it goes without saying we can’t wait to catch up with our friends around Australia in May 2022.”

MOTOROLA SOLUTIONS ONSHORES CCTV MANUFACTURING n MOTOROLA Solutions has announced the opening of its new Video Security & Analytics (VS&A) manufacturing facility at Richardson, Texas, in the United States. Motorola Solutions said the 136,000 square foot building represents the company’s continued investment in North American manufacturing and the expansion of its production and shipping capabilities to further the growth of its video security portfolio which

serves customers around the world. “We’re proud to be building upon our commitment to provide advanced video security offerings that help our customers make better informed decisions,” said John Kedzierski, senior vice president, Video Security & Analytics at Motorola Solutions. “With this new, stateof-the-art facility we will be manufacturing critical, NDAA-compliant safety and security video solutions on the doorstep

of American public safety agencies and businesses.” Over the last few years, Motorola Solutions has made a number of significant acquisitions domestically and internationally in the video security and analytics space. Key buys include Pelco, Avigilon and IndigoVision among others. The new facility will be the central hub of production for these brands and will integrate the company’s wideranging portfolio of mobile and fixed video offerings.

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BGW Technologies Expands On Intrusion Success p.10 Inform Technology Solutions Appointed Sole ANZ LRAD Reseller p.12 Honeywell Wins Huge Port Security, Safety & Automation Contract p.13 Cross-Border Security Licensing Scheme Begins Jul 1 p.14 Global ANPR Systems Growing At 10 Per Cent, APAC Fastest p.16

COMPILED BY JOHN ADAMS

GALLAGHER NAMES KAHL BETHAM CHIEF EXECUTIVE OFFICER n GALLAGHER has announced that Kahl Betham has been appointed chief executive officer for the Group. After almost 6 transformative decades with the company, Sir William Gallagher will shift to the role of president of Gallagher Holdings Limited, with an ambassadorial focus. In November 2018, the company announced

a succession planning process was underway when Sir William outlined his intention to begin an orderly leadership transition, enabling him to eventually move away from his dayto-day responsibilities. To prepare for this shift, then deputy CEO & executive director Steve Tucker moved to executive chair of the board and then global general manager

Steve Tucker (left), Sir William Gallagher and Kahl Betham.

for Security, Kahl Betham, stepped up to Steve’s executive management and board position. In his newly expanded role, Betham will bring over 2 decades of Gallagher experience to lead the company’s efforts. which span the animal management, security, and fuel systems industries. He will continue to oversee the operations, research and development, information services, people and brand, finance, risk and responsibility, and legal functions. “Throughout their careers, Sir William and Kahl have given the Gallagher brand so much,” said Steve Tucker, Gallagher’s executive chair. “Over the past few years, the board has looked at how it builds continued strong governance and Kahl’s

YOSSI HAREL APPOINTED CEO & MD OF CONSOLIDATED SECURITY MERCHANTS n INDUSTRY stalwart, Yossi Harel, has been appointed to the dual roles of CEO and managing director of national Australian security distributor, Consolidated Security Merchants. Harel said the CSM business was growing at 30 per cent annually and the entire team was looking forward to meeting the challenges of the next decade.

Yossi Harel, CEO & MD, CSM.

“With a stable of quality brands, including DDS, Crow, IndigoVision, TVT, Aiphone, ASSA ABLOY, Honeywell, Dahua, Vesta, ARRC Systems, FSH and HID and branches in NSW, Victoria, WA, SA and Qld, Consolidated Security Merchants is one of Australia’s leading electronic security distribution businesses and I’m excited by the possibilities,” Harel said.

“Our 44 dedicated employees are intensely focused on listening to the needs of integrators and installers, and providing them costeffective, industry leading solutions. CSM is constantly innovating in all technologies and our technical support and design house offer customers outstanding levels of experience and expertise.” According to Harel, David Pettigrew has now been appointed CSM general manager, while Wayne Trethowan is manager technology and infrastructure, Casey Jobben is Qld branch manager, John Varthalis is Victorian sales manager, George Knou is NSW/ACT branch manager, Tim Sharman is WA branch manager and Daniel Orr is SA branch manager.

leadership is a great fit for the company to ensure the legacy Sir William has built over so long as leader continues for many years to come.” Kahl joined the company in 1997 and has held a number of roles, spanning engineering, business analysis, market research, product development as well as senior leadership roles. “It is the opportunity of a lifetime to lead the number one privately-owned tech exporter in New Zealand,” said Kahl. “I am looking forward to continuing this journey, and to further building on everything we stand for across our people, customers, and business partners.” Gallagher today operates from 10 key office locations around the world and has

over 1000 employees who are dedicated to delivering solutions that add real value for customers. “When my father, Bill Gallagher Senior, started the company in 1938, never did I imagine that it would grow to quite the size and scale it has,” said Sir William. “I’m immensely proud to look back on what has been an extremely rewarding career thanks to so many people, both in New Zealand and right around the world. “It’s now time for me to start moving away from the more day to day operations of the company, but I’m very much looking forward to remaining an active part of Gallagher in my new ambassadorial role and being able to travel again when borders reopen.”

CRK CELEBRATES OUTSTANDING 12 MONTHS WITH DAHUA n C.R. KENNEDY is celebrating the 1st year of its partnership with Dahua Technologies, as part of its ongoing process of expansion from a CCTVoriented business, to a broad-based electronic security distributor supporting access control, alarm systems, video intercom and more. According to CRK’s Douglas Kennedy, the renaming of CRK Surveillance to CRK Security last year reflected the company’s expanding product spread, as well as signalling the growth

intentions of the CRK team. “The rapid growth of CRK Security is partly due to the growing popularity of Dahua’s access control and intercom solutions – in fact, Dahua is now our leading supplier after just 12 months in partnership,” Kennedy said. “On behalf of CRK Security, I’d like to thank Truman Zhang and Lawrence Zhang for their great support in 2020. It was a challenging year, but we’re delighted with our initial successes and we’re looking forward to a very big year with Dahua Australia in 2021.”

Doug Kennedy, CRK.

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NEWS MARCH 2021

GALLAGHER EXPANDS AUSTRALIAN TEAM n GALLAGHER’S fastgrowing Australian team is expanding once again, welcoming Dan Butler in the newly created position of director of marketing – APAC & IMEA, and Sabrish Venugopal, as technical business development manager – New South Wales. Butler joined Gallagher, in 2014, coming from a leading stainless-steel manufacturer where he was marketing & communications manager. He worked at Gallagher’s head office in New Zealand for more than 6 years in various marketing and communications roles,

before being promoted into a strategic marketing position. As director of marketing APAC & IMEA, Butler will work with global teams to deliver outstanding solutions to Gallagher channel partners and customers. “Dan has played a significant role in developing marketing strategies to drive business growth, having a particular impact on Gallagher’s Enterprise and High Security business segments,” says Craig Schutte, general manager for APAC & IMEA. “We’re excited to see Dan step into the director of marketing

role where he is set to continue the growth of Gallagher’s solutions across APAC & IMEA.” Sabrish has a mechanical engineering degree and a diploma in business management. He brings extensive experience in the security industry to his new role, having worked for Honeywell and Axis in India with responsibilities for business development, account management, and channel management, later joining Honeywell in Australia early 2019. New South Wales is one of Gallagher’s busiest regions globally, and Sabrish will

be involved in many key projects to continue this growth with new and existing customers. “We’re thrilled to welcome Sabrish to Gallagher,” says

Craig. “With his wealth of knowledge of the security sector and unparalleled technical expertise, he is a valuable addition to our team.”

Dan Butler (left) & Sabrish Venugopal, Gallagher.

VANDERBILT JOINS DAHUA TECHNOLOGY n DAHUA Technology reports that Vanderbilt International has become the 50th member of its technology partner program through the Vanderbilt ACTpro solution with Dahua video surveillance integration. “End-users, system integrators and distributors can already feel the impact in these industries”, said Peter Pan, global technology partner alliance director at Dahua Technology. “Together with our ECO partners, we are able to provide the right solution to their demands. It is great to have Vanderbilt International by your side in industries like healthcare, education, retail, government and others. We are enthusiastic to create more value together.” ACTpro is Vanderbilt International’s awardwinning access control system that has a wealth of

features and integrations. The addition of Dahua complements an already rich set of integrations and enables users to play live video or recorded video associated with a door through the Dahua solutions. “If an event happened last week where a door was forced open, the operator can right-click on the event in ACTpro software and simply replay the video recording from the Dahua system,” said Ross Wilks, head of marketing at Vanderbilt International. “This makes for a more precise examination of the video system concerning the access control event. It also removes the operator’s need to visit the control room to retrieve the footage as it can be viewed directly within ACTpro instead. This delivers an added layer of convenience to the system’s users.”

Stanley El Komala, BGW Technologies.

BGW TECHNOLOGIES EXPANDS ON INTRUSION SUCCESS n BGW Technologies is expanding based on the success of its fast-growing intrusion business – brands in the intrusion segment, include DSC Power Series, DSC Power Series NEO, PowerG Wireless, Impassa, Qolsys, Alarm.com, Kocom analogue and IP intercoms, as well as a full range of accessories. “Due to strong growth across our intrusion business, BGW Technologies is appointing more dedicated technical sales engineers to drive

further growth and to enhance support for its South Australian and Queensland regions,” said Robert Meachem, executive general manager. “We have continued to take a very deliberate and focused approach to the intrusion segments by having dedicated product management with technical sales engineers across VIC, NSW and WA and, with that success and the growing demand in SA and QLD, it makes sense to invest in this segment, and in particular

with new people in SA and QLD.” According to Meachem, BGW Technologies has built its national business on the back of its technical expertise and value-add model, especially around high-end CCTV, with products such Panasonic, Milestone, Pelco, Dell, S2 and AT. “We are lucky to have such great products and people to be able to grow our business and support our customers across all states of Australia,” he said.

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NEWS MARCH 2021

CORSIGHT AI APPOINTS SEAN BORG TO DRIVE ANZ GROWTH n CORSIGHT AI has expanded its reach and offering throughout the Oceania market, and has appointed Sean Borg to accelerate market growth and support the regional surge in demand for facial recognition technology. Borg will be responsible for evangelising the ethical stance of Corsight’s technology and how, when used appropriately, it can

be adopted as a force for good. Based out of Sydney, he will be supported by an appropriate team of highly skilled professionals to help serve customer needs. “This is the next stage in our global growth strategy, and we are excited to expand our specialisms in core markets in Oceania, including government agencies and

Sean Borg, Corsight AI.

companies in a variety of sectors, including law enforcement, aviation, retail, entertainment, among others,” said Rob Watts, CEO of Corsight. “The biometric market in Oceania region is evolving and maturing at pace, and we are delighted that Sean will be driving our offering in the region. Sean has over 30 years’ experience in electronic security and has been responsible for facial recognition solutions being deployed in casinos, government establishments, a renowned turf club and many others. He is a trusted expert in this region, and I look forward to working with him to achieve great things.” Rated highly by NIST and The US Department for Homeland Security, Corsight’s facial recognition technology is the only one on the

INFORM TECHNOLOGY SOLUTIONS APPOINTED SOLE ANZ LRAD RESELLER n GENASYS, formerly known as LRAD Corporation, has appointed Inform Technology Solutions as its sole representative for LRAD Acoustic Hailing devices in Australia and New Zealand. Inform Technology Solutions’ Paul Thompson said the team was delighted to be distributing

LRAD emergency communications systems and was looking forward to growing the brand across ANZ. “From our Castle Hill facility, Inform will sell and support the full range of LRAD Acoustic Hailing Systems, as well as the Genasys Emergency Management (GEM) critical communications

market that allows for a more comprehensive, ethical and accurate detection of identifying individuals features, driving down false positives and enhancing accuracy for users. The technology exceeds the human brain’s ability to register and recognise faces in challenging environments – even with face masks that have become a significant part of the post Covid-19 reality. According to Watts, Corsight AI technology is being welcomed in a region that is recognised as being early biometric adopters, with ANZ having a more receptive view for ethical facial recognition. In Australia law courts, casino and other establishments have already adopted facial recognition to keep people safe from real-time threats.

CORSIGHT’S FACIAL RECOGNITION TECHNOLOGY IS THE ONLY ONE ON THE MARKET THAT ALLOWS FOR A MORE COMPREHENSIVE, ETHICAL AND ACCURATE DETECTION OF IDENTIFYING INDIVIDUALS FEATURES “I was very impressed with the Corsight product, but just as important, the values and ethics of the management team, which I plan to emulate in the Oceania region,” Borg said. “Corsight’s facial recognition technology is cutting edge and I can truly see its power as a force of good, through the many ways in which it can benefit societies across Oceania.”

WADE ANDERSON JOINS QLD INTEGRATOR, SECURCOM

LRAD SYSTEMS ENSURE WARNINGS, COMMANDS AND NOTIFICATIONS ARE CLEARLY HEARD AND UNDERSTOOD ABOVE BACKGROUND NOISE, AND INSIDE VEHICLES AND BUILDINGS.

platform,” Thompson said. “LRAD systems broadcast audible voice messages and alert tones from close range out to 3500 meters. LRAD systems ensure warnings, commands and notifications are clearly heard and understood above background noise, and inside vehicles and buildings. Rugged, portable and easy to operate, LRAD systems help resolve uncertain situations and save lives.”

n WADE Anderson, formerly of Queensland integrator, Bravis Security, has joined Securcom as group commercial manager. “Securcom has a big presence in Qld, and I came up against them several times when I was at Bravis and Fredon,” Anderson said. “Warwick Thomas, the owner of Securcom, gave me a call late last year and, after a few meetings, I made the big decision to join the team. “Since joining I have been amazed at the size and scope of what Securcom

does. With 6 brick and mortar offices spread across Qld, NSW & ACT, more than 40 inhouse technicians and looking after some serious blue-chip clients, it is a role I am enormously excited to be a part of.” A privately-owned and run business, Securcom is based in the Moreton Bay area of Queensland and provides coverage and support to all of Queensland, New South Wales and ACT, working with a diverse selection of clients across commercial, industrial and government sectors.

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HONEYWELL WINS HUGE PORT SECURITY, SAFETY & AUTOMATION CONTRACT

JAMES ROBINSON JOINS SENSATEK n JAMES Robinson has joined the team at SensaTek in the role of senior business development manager and believes the boutique distributor is a security supplier on the rise. “I am very happy with where I’ve landed,” Robinson said. “Ensuring I was working with good people was paramount, followed closely by good product. I could not believe it when I was briefed on the SensaTek product range – not one but 2 major

platforms to launch – busy times…” Robinson has previously had leadership roles with security integrator ARA, ICT/Protege, SALTO, Gorilla Technologies, KABA (now dormakaba) and Cyberlock. “Having worked with James on some previous projects I was sure he was a perfect fit for the SensaTek team – his ethics and knowledge of the APAC Security market are unrivalled,” said Dan Joseph, SensaTek’s national sales manager.

James Robinson, SensaTek.

GENETEC WINS MULTI-YEAR CHANGI AIRPORT SECURITY UPGRADE PROJECT

n GENETEC has won a 3-year deployment project that will enhance the security operations and business intelligence of Singapore’s Changi Airport Group. The project, which is expected to be completed by the end of 2023, will see Genetec Security Center, a unified security platform that blends IP security systems within a

single intuitive interface, underpinning the airport’s security operations, with a specific focus on the video surveillance system across its terminals. “Increasingly, our airport customers are understanding the deep business insights Security Center is capable of delivering, its ability to inform and create value for multiple areas of an

n Honeywell has been awarded a major contract by SEPCO Electric Power Construction Corporation (SEPCO) to supply connected control, telecommunications, safety and security systems for the King Salman International Complex for Maritime Industries and Services shipyard being developed by Aramco in Ras AlKhair, Saudi Arabia. When completed, the complex will be one of the largest shipyards in the world. It will be automated using a range of Honeywell technologies designed to make the facility’s operations safer, more efficient and secure. The suite of systems will be integrated into the complex by SEPCO, the project’s main engineering procurement and construction contractor. Honeywell will provide SEPCO with a suite of connected systems for the complex, including: • A portfolio of integrated, cyber-secure automation control systems that give facility operators complete visibility of processes across the site to reduce workload and improve efficiency. This includes Honeywell’s ControlEdge Programmable Logic Controller (PLC), Data Concentrator, Safety Manager SC and Experion Process

Knowledge System (PKS) Supervisory Control and Data Acquisition (SCADA) system • Integrated telecom and security systems, including local communications and network security systems, closed circuit television (CCTV) and access control technologies to help facility operators maximize on-site security • Fire and gas detection systems, including fire and gas controllers and automatic smoke detection systems to help isolate areas in the event of an emergency and safely minimize facility-wide shutdowns. “As one of the world’s largest contractors, we are proud to be contributing engineering excellence to the development of the world’s largest shipyard, a project that reflects our ability to deliver globalscale infrastructure and construction opportunities,” said SEPCO project manager, Zhang Zhongxiang.

IT WILL BE AUTOMATED USING A RANGE OF HONEYWELL TECHNOLOGIES DESIGNED TO MAKE THE FACILITY’S OPERATIONS SAFER, MORE EFFICIENT AND SECURE.

airport business operation and improve the overall passenger and employee experience,” said Giovanni Taccori, commercial lead transportation, APAC, at Genetec. The contract was awarded to Genetec following a rigorous competitive tender process. Changi Airport Group manages one of the most technologically advanced airports in the world.

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NEWS MARCH 2021

CRAIG MCPHERSON JOINS INNOTEC AS BDM n CRAIG McPherson has joined Innotec Security as its new business development manager where he will be based at the Melbourne office. McPherson began his long electronic security career in 1993 at Wormald Security, where he worked in the purchasing division, before moving through the business during a 9-year span. He then moved across to Honeywell Security Products selling CCTV and alarms to installers/integrators. Next, McPherson worked at Sound Security in sales and as BDM for electronic

security systems in retail environments, before the business was purchased by Diebold Security, after which he moved into a service supervisor’s role. McPherson has also worked at Signature Security as an operations manager for Victoria, South Australia, South Australia and Tasmania, after which he returned to a sales role, which enabled him to continue driving the business by implementing key strategies and a stronger focus on sales and relationship building, a focus which continues to

motivate him. “Some of the major products Craig has worked with over the years include Gallagher, Integriti, Tecom, Lenel, Milestone, Geutebrück, Axis, Panasonic and Avigilon,” said Innotec’s Rob Rosa. “We are proud to work with Craig once again, but this time as an integral part of the Innotec Security team, where he will help us to expand and grow our business through exploring new opportunities with new and existing clients.”

Craig McPherson

NICOLAS MOREL LEADS FSH INTO FUTURE OF ELECTRO-MECHANICAL SECURITY & SAFETY

NDERLYING VING FUTURE GICAL ENTS IN THE NDUSTRY

n FSH, part of the Allegion family of brands, has welcomed Nicolas Morel to lead the future development of the FSH product portfolio and brand in an increasingly changing and dynamic market in the role of national electromechanical sales manager. “With the challenges of 2020, there is an ever-increasing focus on innovative ways to protect people, property and information,” said Morel. “Our strong local product development and support team, with access to Allegion’s global knowledge and research, means the future for our FSH brand and product range is exciting. “Known throughout

Australia for its innovation, quality and expertise, the FSH local team has developed innovative products such as the patented FSS1 High Security Door Monitoring Sensors and FES112 High Security Electric Custodial Strikes. This team, in conjunction with Allegion thought leaders around the world, is continuing to develop secure and innovative solutions to meet security challenges today and in the future. “We know the security needs of tomorrow will not be the same as today,” Morel said. “Our focus right now is to ensure we invest in a portfolio of products that reflects FSH’s heritage of market-leading technology.” Nicolas Morel, FSH

CROSS-BORDER SECURITY LICENSING SCHEME BEGINS JUL 1 n THE Australian Federal Government’s crossborder licensing scheme – the Automatic Mutual Recognition legislation that allows a person who is licenced or registered for an occupation, including security, in one Australian state to use that license freely in all states – begins July 1. It’s estimated that AMR could lead to an additional $A2.4 billion in economic activity over 10 years as a result of savings to workers and businesses, productivity improvements and extra surge capacity in response to natural disasters. Over

160,000 workers would benefit, including HVAC&R technicians, electricians and security workers. The draft legislation core elements include: • No application or renewal fee will be required to work in another state under automatic deemed registration (ADR – with certain conditions) • The laws of each state/ territory will apply to any work done within that jurisdiction, even if the worker is registered elsewhere • States can exempt registrations from the scheme if they believe there

will be a significant risk to consumer protection, or the health or safety of workers or the public • The legislation is intended to only apply to those states and territories that have an occupational licence in place – other recognition schemes will not be affected • Local regulators are proposed to play a key role • Information sharing between states and territories will be expanded to allow them to confirm a person’s eligibility for automatic recognition and their authority to carry out an activity.

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SEEKING PROFESSIONAL SECURITY TECHNICIANS? Try SEN JobsMarket securityelectronicsandnetworks.com

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NEWS MARCH 2021

INSIGHT MANAGEMENT SOFTWARE RETIRING AFTER 16 YEARS’ SERVICE n FROM April 5, 2021, Inner Range Insight Software products, including Insight software licenses and software product keys for Insight Professional, Insight Express, Insight Monitor and Insight CMS, will no longer be available. Integriti Security Management System is the replacement for the Concept Insight Software – Integriti is fully backwards compatible with the Concept hardware that formerly used Insight, making migration easy

and cost effective. According to Inner Range, upgrading to Integriti can be done at a fraction of the cost of installing an entirely new system – this is because 95 per cent

of the existing Concept equipment is already compatible with Integriti, so end users have no need to replace most of their existing Concept components.

CAN IT COMPANIES LEGALLY CONSULT AND INSTALL SECURITY SOLUTIONS IN NSW? n IT integrators, as well as home automation integrators and others in NSW, should hold Class 2 licences if they are in the business of security equipment – at least Class 2C and possibly Class 2B, if they are selling and advising on security solutions. It’s tricky to show installers and integrators of electronic security systems, whoever they may be, are acting as consultants if they are offering advice on which solutions to install. At one level, security sellers and security equipment specialists also consult, but most are not required to hold a Class 2A Security Consultant licence. We’d tend to argue that a 2A Security Consultant licence should be held by those who promote their business as security consulting and who undertake comprehensive reporting of site vulnerabilities and suggest resolutions. We say this

recognising the situation is not ideal for consultants who go through the long process of being professionally licensed. Meanwhile Class 2B— authorises the licence holder to sell, and provide advice in relation to, security equipment, and to sell the services of persons to carry on any security activity, and to act as an agent for, or otherwise obtain contracts for, the supply of persons to carry on any security activity, the supply of any security equipment or the supply of any security activity, etc. Class 2C Security Equipment Specialists license allows the holder to sell, install, maintain, repair, service and provide advice in relation to security equipment. This includes electronic security equipment like CCTV cameras and alarm systems, and barrier equipment, like fencing and security roller doors. They can also

undertake locksmithing work. Of course, all the capable techs out there will realise there’s an entire ecosystem of global IT infrastructure that is not mentioned under Class 2C, but which allows a single networked security device in Australia to be monitored from anywhere in the world. It’s virtually impossible for an organisation like SLED, or any other state licensing body, to be on top of this. In NSW, the Class 2B Security Seller licence is increasingly being short circuited by big retailers selling DIY security solutions. Should DIY homeowners be licensed? It’s not going to be possible. Yet if it’s not possible, how is rapidly changing technology to be managed? And plug and play is changing the nature of security installations, especially on the home and SME front. Many responsible IT integrators do have security licences, but the majority do not. The same applies to smart home integrators. But there is something you can do to create a level playing field. There are about 60,000 licensed security people in NSW so if you find IT sellers and integrators working in the security industry while unlicensed, you and your colleagues can report them to SLED.

GLOBAL ANPR SYSTEMS GROWING AT 10 PER CENT, APAC FASTEST n THE ‘ANPR System Market with COVID-19 Impact Analysis by Type – Global Forecast to 2025’ report from ResearchandMarkets has found the automatic numberplate recognition market is growing globally at a CAGR of 10.0 per cent. The ANPR system market is expected to grow from $US2.3 billion in 2020 to $3.8 billion by 2025, with market growth attributed to several factors, such as deployment of ANPR systems in security and surveillance, and traffic enforcement applications, infrastructure growth in emerging economies, and increasing allocation of funds by various governments for ITS. However, inconsistencies in number plate design and misinterpretation of ambiguous characters on number plates are creating hurdles for the market. The recent COVID-19 pandemic is expected to impact the global ANPR system market. Due to COVID-19, the manufacturing units of major players are highly hampered due to worldwide lockdown and limited availability of labour and raw material. This has resulted in a delay in ongoing transport projects to a greater extent. Some experts argue that the governments may rethink

on their recently announced transport project plans to curb traffic congestion. However, they may come up with a revised plan in the next 6-8 months. It is likely that by 2021, the business and projects will see a smooth functioning once there is an easing of restrictions. APAC is expected to register the highest growth in the ANPR system market during the forecast period. China, Japan, India, and Rest of APAC are covered under the APAC ANPR system market analysis. The rising need for efficient traffic management is driving the growth of the market in this region. Traffic management has become crucial to support the ongoing business activities in the countries in APAC, such as India, Japan, South Korea, and China. Some of the major players in the ANPR system market include Genetec, Kapsch TrafficCom AG, Conduent, Q-Free ASA and Siemens AG. (Canada).

TRAFFIC MANAGEMENT HAS BECOME CRUCIAL TO SUPPORT THE ONGOING BUSINESS ACTIVITIES IN THE COUNTRIES IN APAC, SUCH AS INDIA, JAPAN, SOUTH KOREA, AND CHINA.

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● Product Review

Hanwha

HANWHA PNO-A9081R 4K BULLET Hanwha’s Wisenet PNO-A9081R AI, IR, 4K day/night bullet camera is a rugged surveillance solution with an excellent specification list that synthesises pretty much everything the respected Korean manufacturer knows about CCTV (and video analytics) into a single package.

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BY J O H N A D A M S

ANWHA’S Wisenet PNO-A9081R AI, IR 4K Bullet features 4K resolution, 0.05 lux minimum illumination in low light, or 0 lux with IR activated, offers H.264, H.265 or WiseStream compression options, IP66/ IP67, IK10 and NEMA4X ratings against water dust and vandalism, has a 4.5-10mm (2.2x) motorized varifocal lens with quick zoom, a 30-metre IR range, an adjustable sunshade and plenty more. Out of the box, the cast-alloy PNO-A9081R has great hand feel – this camera is built to last – and setting it up is straightforward. Typical power draw is slightly more than a dome camera at 16W but it’s well within PoE range. Weight is a touch under 2.5kg. The PNO-A9081R has a pair of SD/ SDHC/SDXC slots offering 512GB, onboard memory of 4096MB RAM and 512MB flash, operating temperature is good at -40 to 55C, and power consumption using PoE is 20W maximum, or 18W maximum using 12V DC. Taking care of imaging is a 1/1.8-inch CMOS sensor delivering 30ips and offering resolutions up to 3840 x 2160 pixels – to maximise the performance of this camera’s digital zoom, we stick with this 4K resolution for our test. The 4.5-10mm zoom offers a horizontal angle of view from 101.4 degrees at the wide end through to 45.5 degrees at the narrow – we tend to settle around 7-7mm focal length in our street tests and do so again with the PNO-A9081R. Interesting is the aperture range for the lens – it’s F1.6 at the wide end, which is not particularly fast – and it’s F2.65 at the long end, which is not particularly slow. In our test we found low light performance at the long end to be better than average. The lens has a P-iris lens with Simple Focus focus control and there’s a hyperfocal length of around half a metre. Other features of the camera include video out CVBS and Micro USB (Type B) to assist with commissioning, camera title display, auto day/ night functionality, backlight compensation BLC, WDR, SSDR, digital noise reduction (SSNR), digital image stabilization managed by an integrated gyro sensor, motion detection via 8 polygonal zones, privacy masking via 6 rectangular zones, auto gain control, white balance (ATW/AWC/ manual/indoor/outdoor), LDC support, electronic shutter speed minimum/maximum/anti-flicker (1/5~1/12,000sec), video rotation flip, mirror, and hallway view options, including 90-degree and 270-degree offset. Alarm events can be uploaded via FTP or email, notifications can be sent by email, alarm events can trigger SD/SDHC/SDXC or NAS recording, and there’s an alarm output for integration with security systems triggers. There’s audio in via inline microphone and audio out. There’s also an alarm I/O of 12V DC at 50mA, with alarm triggers including analytics, network disconnection and local sensor input.

Great WDR, depth of field on the street.

Moving plates easily.

Faces, too...

Digital zoom.

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● Product Review

Sub 4 lux at the lens.

BestShot useful at night.

Hanwha On the network side, the camera features a shielded RJ-45 connection, offers H.265/H.264 Main/High or MJPEG compressions, has audio compression options of G.711 u-law /G.726 with selectable bit rates, features a smart manual codec settable across 5 areas, has WiseStream, has CBR or VBR bitrate control of H.264 and H.265 streams, while MJPEG is managed by VBR. There are 3 streaming profiles supporting 6 users via multicasting. There’s a stack of IP protocols supported ,and security settings include HTTPS(SSL) login authentication, digest login authentication, IP address filtering, user access log, 802.1X authentication (EAP-TLS, EAP-LEAP), device certificate (Hanwha Techwin Root CA) and secure boot. When it comes to programming, there’s ONVIF Profile S/G/T, SUNAPI (HTTP API) and Wisenet open platform. Hanwha PNO-A9081R’s video analytics include classified object type – person, face, vehicle and license plate with attributes, and BestShot per object displayed. Analytics events can include things like object detection, face mask detection, directional detection, digital auto tracking, enter/exit, loitering, virtual line, as well as defocus detection, motion detection, appear/disappear, tampering, audio detection, sound classification and shock detection. There’s also business intelligence with people counting, age, gender, queue management, and a ‘heatmap’ generated by the AI engine that shows busy areas. The analytics engine meets the DORI EN626764 standard) for detect (25PPM/8PPF) with range for wide being 62.9m, while tele is 183m; observe (63PPM/19PPF) with range being 25.1m for wide and 73.3m for tele; recognize (125PPM/38PPF) with range for wide being 12.6m and 36.6m for tele; and identify (250PPM/76PPF), with range being 6.3m for wide and 18.3m for tele.

TEST DRIVING THE PNO-A9081R 4K BULLET

Static face yes, moving plate no.

It took me a bit longer than usual to wrap my head around getting the camera set up and commissioned (thanks to Nour from CSD for the help). I had a browser issue with IE, then wasn’t on top of quick zoom and focus for 10 confusing minutes, but once that was comprehended, the PNO-A9081R bullet just went on impressing. In this test, the camera is close to default, with low WDR activated and analytics turned on – perhaps the WDR setting is not perfect for my variable day, where the camera is dealing with deep shade then bright sunlight (72,000 lux), but it comes very close. In the bright moments, image quality is first class. First impressions are excellent handling of backlight, great resolution that delivers awesome digital zoom at your mouse wheel, strong resistance to blooming, very true colour rendition with excellent contrast – sharpness is a strength, too, and

BestShot again.

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the camera is particularly good with moving plates. The strong resolution is everywhere – it’s great closer up and it’s fantastic deeper into the scene – that depth of field is a huge strength. Motion blur is low, chromatic aberrations are quite well controlled and there’s some mild barrel distortion at the wide end that you zoom through at around 6mm. Something else I liked was analytics with subject classification – on the street this works well – it’s very accurate and the BestShot allows super-fast search based on clothing or hair colour – these attributes are highlighted alongside subject snaps. Importantly, BestShot objects are selectable – in this case the function is set to people and faces. It’s a neat solution that chugs away in the background snaring subjects and displaying them after subjects move through a scene. Hanwha’s AI functionality is sufficiently good that during my test I found it hard to decide whether to run the camera view in full screen or with BestShot displaying its selection of identifiable faces on the left of the viewer screen at all times – at night I found myself favouring the latter option, but I was drawn to BestShot during the day, too. I tested the camera via the browser, but Hanwha says it has deep integration with Milestone and Genetec which works very well – we can believe that – the PNO bullet is a solid performer. Driving the zoom via the browser was not as intuitive as a VMS would be, but the digital zoom almost made up for that in my application thanks to the strong resolution and the way it empowers your mouse wheel. It’s possible to pull into a scene without it costing too much detail and, in my busy application, this functionality becomes more pleasing the more optical zoom you have applied. During our test I never got tired of delving into the scene between 35-75 metres using digital zoom alongside an optical focal length of 7mm-plus. You can follow pedestrians and vehicles between branches of trees, through leaves, into cars – there are limitations at the outer edges of the envelope but it’s for great situational awareness. Starting out front in full sun late morning, I find the camera’s resolution is so strong that I have plates at full wide and that level of detail continues elsewhere in the image stream, with excellent detail of faces, attire and accessories. I have low WDR settings applied and I notice there is a difference between full sun and shade. With 72,000 lux falling on the lens and the sunshade tucked to the rear, there may be a little veiling flare but it’s hard to be certain if what I am observing is not a touch of overexposure. At wider lens settings there are CAs in high contrast areas of the image and barrel distortion looks to be around 9-10 per cent, which is stronger than I usually see. Backlight performance is strong, the image shows slightly low contrast, thanks to that low WDR setting, there’s slight warmth and excellent levels of detail.

THE STRONG RESOLUTION IS EVERYWHERE – IT’S GREAT CLOSER UP AND ITS FANTASTIC DEEPER INTO THE SCENE – THAT DEPTH OF FIELD IS A HUGE STRENGTH. At this time of the day, I am easily getting court admissible face recognition of pedestrians with the sun behind them. Winding in to about 5.5-6mm removes the distortion, eliminates the chromatic aberrations, and lets the camera take full advantage of its epic 4K resolution. At this focal length I’m able to get plates at 40 metres and loads of other detail, with excellent depth of field all the way through to Albion Street 90 metres or more from the lens. Something I do notice in shaded moments as clouds cross the sun, is that these details come with a touch less detail that’s not only down to pixel spread – there is very slight blur as the auto shutter drops back. That this effect might be down to some other aspect of camera engine or settings is suggested by the fact it also applies to static faces. At around 11am, with BestShot displaying faces as pedestrians move through the scene, I’m very happy with the camera’s ability to give me court admissible imagery to about 20 metres. Past this point, BestShot doesn’t snare images and I make an assumption this is driven by pixel counts. It’s an excellent image out here, slightly low contrast, with exceptional depth of field for a mid-focal length lens selection. At one point a tradie from a worksite up the road jogs by and there’s no drama with face recognition – even the low-res BestShot grabs are court admissible. Around this point I start playing with digital zoom via the mousewheel – the detail would be there in the recordings but it’s interesting to see just how nimble the camera is live. Obviously driving with a deep VMS integration would be ideal but the only time I feel short-changed is when I have to go into settings to zoom in, then hit simple focus, then go

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● Product Review

Hanwha THE CAMERA’S ABILITY TO GRAB RECOGNISABLE FACES AUTOMATICALLY AND TO STACK THEM ON-SCREEN WITH ATTRIBUTES AND TIMES IS A REAL SUPERPOWER.

WDR performance is solid.

Plates are easy.

Here’s digital zoom.

Face is harder.

back out – the process is fine for commissioning but it’s too slow for real time operations. Pulling in with digital zoom gives me the plates I already had in much larger sizes, as well as giving me details I didn’t realise were being captured – items on dashboards, tools in the back of work vehicles, greater situational awareness of what’s going on at longer ranges, I also notice that at around 20 metres with strong backlight I miss a face on the street – that’s probably down to WDR settings and could be dialled out. Regardless, BestShot has already jagged a court admissible image of the person before he walked into sunlight. Is BestShot the best feature of the PNO-A9081R – yes, I think so. Consider that when a bunch of 7 people walk by after lunch at the Exelsior, walking diagonally across the road half turned away from the lens, BestShot grabs a separate image of all of them, one after another, showing the best possible face ID. Throughout the test BestShot proves adept at presenting the best image of people moving at odd angles. It will even go so far as to choose the image of a person looking slightly to one side when their back is turned to the camera - such a great feature for hard-pressed security operators. That’s not all, when it comes to the analytics. Underneath each BestShot snap is a little icon showing hair colour, shirt/blouse/jacket colour and pants/skirt colour – the colours are displayed in a little button alongside the relevant icon with the time the image was captured underneath. It’s simple stuff that makes for very easy matching of clothing colours and times. Finding a guy with brown hair, blue jeans and a red shirt at 12.10pm is a matter of pulling down the BestShot slider and not even looking at the images scrolling by until you find your icon/time match. Hanwha’s AI is accurate, too, even with chancy colours like light grey, or seeing subtle differences between navy blue and purple. It’s very impressive. I should point out here that the camera came with analytics already tweaked – there’s way more AI functionality to chew on, covering vehicles and objects, and if performance with these subjects matches BestShot faces, then Hanwha is doing very well indeed. Something else worth noting is that as part of the camera’s set up every vehicle is highlighted with a blue border, while overall scenes with movement are surrounded by a red border and moving pedestrians have an orange border. Over a couple of days, these ‘tells’ become intuitive. As the afternoon moves along, the qualities and performance characteristics continue to display

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themselves. That 4K resolution makes swooping in on more detail with the mouse wheel very easy. As light eases from its highs I start noticing very slight blur in the plates of the fastest moving vehicles, but they are still legible. I also see some quirks of performance where the camera is viewing part deep shade and part full sun, with exposure for the dark majority of the scene leading to slight blur in the bright part of the scene. I should point out that this street work is tricky but it’s nothing some of you aren’t handling on a daily basis. As the light weakens, the resolution of this camera is so strong, I’m still able to pick out parts of fading plates – especially the closest 2-3 digits – until about 7pm. Strong levels of detail are retained elsewhere, especially with faces, attire and accessories, and at all times, BestShot is snapping the best face shots as each subject moves through the scene. This ability to grab the best possible look at every subject continues into the night and it’s always useful, though I note that the lower the light level, the less accurate the colour attribute function becomes. Regardless, if you’re not getting a face that’s near admissible, you’re still getting shots of subjects showing attire, accessories, companions and context in relation to surroundings. At the same time, I’m still getting useful information in relation to vehicles – colour, make, model, accessories, though plates are long gone. At one point, the high beams of a vehicle generate blooming in the sensor, as well as slight veiling flare and ghosting – the camera is mounted close to horizontal, remember. Next, I have a play with digital zoom and it’s definitely useful in terms of highlighting context and supporting other evidence, but you’re not getting face recognition. Instead, you’re getting association with other people, clothing colour, hair colour, accessories, shoe colour, and this detail is present in groups, even when one member is in the shade, while others are under streetlights. Again, I note tone mapping, but there’s less evidence of motion blur – pedestrians are not dragging tails. Fast moving motorcycles have lost considerable detail by this point – there’s tone mapping and slight motion blur playing into their appearance in this scene, but there’s not the long tails of trudging shutter speeds, though my minimum shutter settings are 1/30sec default. Before I bring the camera in after 9pm, it’s full dark and sub-4 lux at the lens, yet I’m still getting images that would be of interest in court, as well as admissible evidence whenever there’s any ambient light. And this is coming from a camera with far more and far smaller photo sites on its sensor than a third-incher. Taken as a whole, it’s been an impressive day from the Hanwha PNOA9081R 4K Bullet. Something I do have trouble with is getting the camera to go over into night mode – even when I

select BW in settings and click ‘apply’, the camera stubbornly stays in colour – that makes it hard to say much about monochrome performance in the print edition, though we’ll play with camera settings and add those findings to the digital version published in SEN EDM.

CONCLUSION Hanwha’s PNO-A9081R AI, IR, 4K Bullet is an impressive CCTV camera. It ticks many important boxes, including robust build and high ratings for weather and water that will guarantee longevity. Real time performance via the camera browser – think zoom and focus – were slower than they would have been with a VMS. Combined with its excellent resolution and solid performance against backlight and low light, VMS performance would be sparkling. No account of the PNO-A9081R AI, IR, 4K Bullet would be complete without highlighting that AI functionality, which offers wonderful real time support for security operators. The camera’s ability to grab recognisable faces automatically and to stack them on-screen with attributes and times is a real superpower. From an operational perspective, the future looks like this. Thanks to its intuitive AI functionality and the relative strength of its optical performance supported by mountains of resolution, the PNO-A9081R comes highly recommended. n

KEY FEATURES OF HANWHA PNO-A9081R 4K BULLET: l

Max. 4K resolution

0.05Lux@F1.6 (colour), 0Lux (B/W, IR LED on)

Day & Night (ICR), WDR (120dB)

H.265, H.264, MJPEG codec, WiseStream

Video Analytics based on AI

ompatible with Wisenet Retail Insight v2.0 for C business intelligence

Requires camera firmware v1.41.03 or later to use face mask detection

Genetec plugin v1.0 or later, Milestone plugin v1.0.2 or later.

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● Case Study

Carina Leagues Club

MILESTONE, IMAGUS, AXIS FOR CARINA LEAGUES Carina Leagues Club needed a better system for identifying individuals who had chosen to exclude themselves from licenced gaming venues to curb their gambling behaviours. They turned to systems integrator, Boss Surveillance Systems, a Milestone Platinum partner based in Queensland, to provide a sustainable solution.

ARINA Leagues Club is a unique environment, with bistro, gaming, function, food and kitchen areas. With a busy space open up to 22 hours per day and a lot of commercial activity, the Carina Leagues Club board required comprehensive CCTV coverage. According to general manager Doug Wakefield, a big reason for the deployment is the fact that staff need to be protected from legislation which requires them to recognise individuals who place themselves on the self-exclusion list for gambling. The Office of Liquor, Gaming and Racing in Queensland holds licenced clubs officially responsible for upholding the rules of

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WE NEED TO PROTECT OUR STAFF, AS WELL AS THE BEST INTERESTS OF THESE INDIVIDUALS, AND WE DECIDED THAT THE BEST WAY TO GO ABOUT THAT WAS USING FACIAL RECOGNITION AT THE FRONT DOOR. Clubs are held responsible for ensuring that individuals on the list adhere to the rules. They are required to recognise listed individuals as they enter the venue and ensure they do not breach the guidelines they have set for themselves. In some cases, an individual might be on the list for up to 5 years, which makes policing of these rules difficult for staff. “We need to protect our staff, as well as the best interests of these individuals, and we decided that the best way to go about that was using facial recognition at the front door,” said Doug Wakefield.

THE CARINA LEAGUES CLUB SOLUTION

the self-exclusion list, which in turn places the responsibility back on front-desk staff to recognise individuals as they enter the premises. Self-exclusion is a voluntary program designed to curb damaging behaviours in individuals who have trouble with excessive gambling, and to promote responsible gaming. It applies to online gambling sites and gaming venues, and offers a means for individuals to make sure they do not place themselves in situations where they are likely to lapse by overspending on gaming machines or sports gambling. As part of the free programme, individuals can also choose which venues, casinos or websites to be excluded from, then sign a deed listing the venues they agree not to enter for a minimum period. If venue staff see them in the gaming area of the venue, they will report the individual to the programme and ask them to leave. At the end of the agreed period of the deed, the individual can choose to self-exclude for another period, or apply to re-enter the gaming area of a venue.

Carina Leagues Club had previously chosen to work with Boss Surveillance Systems, after mixed experiences with other service providers. They chose Boss due to the integrator’s willingness to go the extra step, and present solutions that were possible, rather than stopping at standard security installations and trying to count every cent. Boss Surveillance Systems was also chosen as the integration partner for this project due to its specialisation and wide-ranging experience in large-scale video deployments. Boss had been working with Milestone’s XProtect solution having recognised that the open platform allowed for greater scope and flexibility with deployments and allowed successful integration of a greater number of solutions for

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● Case Study

Carina Leagues Club

THE ENTIRE SOLUTION HANGS ON THE ABILITY OF THE IMAGUS SOFTWARE TO TALK TO THE MILESTONE PLATFORM AND PROVIDE INSTANT FEEDBACK. Boss customers. Meanwhile, Imagus software was chosen as the facial recognition platform for the deployment, mainly due to the solution’s ability to pick up on lower quality images, such as when a patron is moving towards a doorway outside the club, and in low-light areas. The Imagus software platform, owned by Vix Vizion, also has a deep integration with the Milestone platform, and an extensive portfolio of successful co-deployments. In this instance, the ability to recognise an individual the moment they enter the premises is critical to giving staff an instant warning and allowing them to uphold the rules at the front desk. The solution required high-quality cameras to render the best possible images for the virtual environment. As Milestone is an open platform, Boss Surveillance selected Axis Communications cameras, due to the superior image quality they are able to provide in challenging light. “Features of the Imagus solution that really sold it to us at Boss Surveillance included the ability of the end user to enrol somebody on their own, which is a really key point, as it allows the customer to go through the data and enrol someone on the system relatively quickly and easily,” explains Tony Levitt of Boss Surveillance Systems.

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“The second key feature was the integrated alerts through the Milestone mobile client. This is handsdown the richest feature we have, as there are a lot of managers who need to know when certain individuals have arrived at the club.” The Imagus solution automatically identifies listed individuals as they enter Carina Leagues Club, sending an alert to staff via the Milestone Mobile Client, which allows them to discreetly interact with the individual to make sure they follow the rules they have set for themselves. “The integration between Imagus software and the Milestone Systems VMS is integral to the success of the deployment,” said Tony Levitt. “In particular, the way the rules engine and the notifications work. We need instantaneous alerts – staff cannot be left waiting for 5 or more seconds to know that somebody has entered, because by then they will already be in the club. The entire solution hangs on the ability of the Imagus software to talk to the Milestone platform and provide instant feedback.” Following the deployment of Imagus Facial Recognition software on the Milestone Xprotect platform coupled with high-resolution Axis Communications video cameras, Carina Leagues Club has a state-of-the-art system capable of protecting staff, helping individuals stay on their self-imposed gambling exclusion programs and generally improving the wellbeing of club patrons. “The strong level of detail that Boss Surveillance brings to any deployment is something we admire and look forward to with each and every project on which we collaborate,” said Brett Hansen, country manager South Pacific at Milestone Systems. “This particular deployment exemplifies the wideranging potential for integrating high-level software with the open Milestone platform and creating cutting-edge solutions that improve safeguards for society.” n

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Intercom

IP Camera

AX PRO Hub

433MHz 2 way wireless

CMY

Wireless Devices

Wireless Remote Controls

Wireless Outputs

AX PRO is a comprehensive security solution that connects to the Hik-Connect Mobile App to provide Security, Surveillance and Intercom monitoring all in the one connected, mobile interface.

Available from authorised Hikvision Distributors

www.hikvision.com.au Hotline +61 1300 976 305 salesau@hikvision.com Follow us on |

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Hikvision Oceania

Hikvision Oceania 24/2/21 11:16 am

● Special Report

Access Control

SINGLE ENTITY MULTIPLE SYSTEMS I wrote this article for the July 2001 issue of Security Electronics Magazine, and was prompted to go back to it recently when talking to a SEMS organization about updating their access control systems – here’s an update on a topic that remain important, decades later! HAT has changed since 2001? For one thing, few viewers of Channel 9’s renovation show The Block would have thought how remarkable that Shayna Blaze, one of the judges, entered house No.1 using a facial recognition reader on the front door, which was fitted with an electric strike. I, however, was gobsmacked. An electric strike, yes, but a facial recognition reader for a house - wow! But I need to put this in context for you, so a little history first. When I started at Chubb in 1975, we sold a standalone reader which had no intelligence, just a single code with a power supply and an electric strike for about $1600, which in today’s money, according to Google, would be $11,691.94. Can you imagine if you asked a client to pay that for a single proximity reader installation today? Even more remarkable is for less than that, you get a facial recognition reader. So how does this relate to SEMS? Well, I think it shows how much smarter the technology that is available for smaller installations has become and how the relative cost has reduced. However, the applications for access control for SEMS have not changed. Read on remember updates are in italics. The access control industry in Australia has been built on the high-rise commercial office building market. Unlike the USA, Australia did not have the large manufacturing/industrial market, which gave impetus to the industry there and helped it become the billion-dollar industry it is today. In Australia, the large manufacturing/industrial market was much smaller, and funding made available for security was on a lesser scale. The size of the market in the government sector was also small compared to the US government sector. In the USA, the high-rise commercial office market was much slower on the uptake of access control

than here. The cost of manpower was so much lower there was no real incentive to replace that security guard sitting at the front desk, even after hours. In Australia it was the commercial high rise office market that could cost justify access control more than any other market sector. It justified this expenditure as a marketing tool as much as a security benefit - the ‘my building is more secure/intelligent than your building’ syndrome. Now, access control has been established as a concept with wide acceptance almost across the board in the commercial, residential and industrial/ manufacturing markets, as well as government and corrective services. For access control system suppliers, the next trick is to find new applications and new markets. To them I say “Don’t forget the SEMS (Single Entity Multiple Site) customers. SEMS are organizations (single entity) with lots of small buildings or facilities (multiple sites) spread over a large area. This spread might cover a whole city, the whole state or even the whole country. Some examples would be utilities like the water, electricity, and telecommunications suppliers. They need small buildings, cabins or huts to secure control and processing equipment. Other SEMS would be banks, building societies, credit

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BY R O G E R P E A R C E *

THE ACCESS CONTROL INDUSTRY IN AUSTRALIA HAS BEEN BUILT ON THE HIGH-RISE COMMERCIAL OFFICE BUILDING MARKET.

unions and businesses with a branch network, like medical funds. These organizations have embraced access control for their remote sites as the small systems became as smart as the larger systems and the relative costs came down. The alarm industry has served this market for a long time, mostly using alarm diallers over the PSTN network. In the past, however, when it came to looking at access control for these customers, the applications were difficult to cost justify, because most access control systems were designed for multiple door installations. Single door standalone readers were available but were not, in dollar terms, a market that attracted much interest from companies that could make a good living selling multiple door systems. Also, the single door standalone readers lacked the features of an “online” reader which meant they did not provide sufficient advantage over conventional locking systems. The other limiting factor was the communications requirements of access control systems. Compared to an alarm system they required fairly large amounts of data, to be passed between reader and controller, from controller to controller and from controller to head end.

Now data rates and volumes are not the big deal they were in 2001. A lot of factors have changed to adjust the equation in favour of access control for SEMS. Some of these factors would be: l The increase in the “intelligence” of standalone reader. l More communications options available in the access control systems. l The implementation of communications links to remote sites. l The dramatic changes in the cost of and availability of communications between sites. l The reduction in cost of readers and associated communications hardware. l The reduction in cost the necessary communications hardware such as modems, which are now in-panel. Let’s look at a typical example from each of the markets I mentioned above, say a telecommunications company and a medical fund with a national branch network. The phone company will have communications cabins scattered across the country in which will be housed some very valuable equipment. It is not just the equipment that is valuable, but the service it provides. The risk of having the equipment stolen is probably less important than the loss of the network itself. The company just cannot afford to have a part of the system go out of service. For this reason, the company should be able to monitor and/or control at all times, back at head office a number of critical factors. These factors would include: For Access Control l Who has valid access to the site l Report on all access, who has accessed the site? l Time Zone control of doors l Remote release of doors l Ability to validate and invalidate access For Alarms these would include: l Monitor if the status of doors, for instance, the door

locked or open l Detect if there has been a forced entry l Remotely arm/disarm of alarms l Report on all alarms.

For mechanical services these would include: l Monitor temperature alarms l Monitor air conditioning malfunction l Monitor power failure l Monitor UPS failure l Remotely control equipment l Adjust temperature settings.

For each of these applications, the method of communications will be a significant determining factor on both the establishment and running costs of the system. This is a topic all on its own, which I

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● Case Study

Access Control FOR ACCESS CONTROL SYSTEM SUPPLIERS, THE NEXT TRICK IS TO FIND NEW APPLICATIONS AND NEW MARKETS.

are using. Now with NBN, 4G and soon 5G, cloud services, mobile apps and more, there are lots of secure options for communications between head office and the branches, as well as with staff working remotely.

CRITERIA FOR CHOOSING A NETWORKED SYSTEM There are a number of criteria for choosing a networked security solution in a SEMs application and which one a user selects will depend on the application.

may discuss in a future article, but for now I will summarize as follows. Dial-up Old school now, but probably the most economical if the frequency of connection to the remote site is not high. Most probably a situation where you dial in occasionally to make programming changes and download transaction history and the system dials out only in the event of an alarm. The install cost associated with this is the installation of a phone line and the running cost is the cost of the phone calls. Direct Link If more frequent communications is required or the remote site has to be on line at all times then a direct link would be required. The installation cost will be the cost of a leased line and modems. The running costs will be the rental of the line. Piggy Back Link The Dial up and Direct line can both be a significant ongoing cost. This can be reduced by piggy backing the communications over the organizations own communication network. This network might already be in place courtesy of, in the case of the utilities, their communications network and in the case of an organization with a branch network like the medical fund, their computer network. This method will require the permission of the IT department, since they are very protective of their network, and rightly so. It may also require some development of software and/or hardware to be compatible with the network. This may add to the initial install cost, but reduce the running costs significantly. The change in technology and relative cost of remote connections is probably more significant for SEMS than the improvement in the design and capabilities of the access control system they

1. The system must have been designed as a networking system with communication and expansion capabilities to allow a portfolio of buildings of varying size to be linked. 2. The system design should be modular so that the same hardware is used in all buildings regardless of their size. This means the same equipment can be used in the smallest and the largest buildings in the portfolio. 3. Both the hardware and the software should be designed by the one manufacturer, not a system packaged together from OEM components and a software house. 4. The system should allow upgrades and new applications in both the hardware and software to be added without having to replace previously installed hardware and software. 5. The system should be designed locally so that local support is available for both hardware and software. A good quality system will now allow download of software updates remotely which saves the cost of hardware replacement or visits to site. 6. The supplier should have sufficient resources to properly support both hardware and software at all locations in the network. 7. Parts and service should be available locally at all locations in the network. 8. The supplier should have a proven track record in supply, installation, commissioning and service of these systems. SEMS are everywhere, so remember, don’t forget the SEMS! I expect with the change COVID-19 has wrought, this market will be more active than the commercial high rise market under the new normal. n

*Roger Pearce is managing director at Sydney Building Technology Brokers – you can contact him at rogerofwwwt@people.net.au

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SEN EDM FACTS, NOT FAKE

NEWS

REVIEWS

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What’s The Perfect Bureau Monitoring Service? Bureau monitoring is undertaken by an installer or integrator on behalf of end user clients via a preferred professional monitoring service. John Adams spoke with Lee Chua of monitoring provider, BENS, to discover the qualities of the perfect bureau monitoring service.

JA: What are the qualities and capabilities of the perfect bureau monitoring service, in your opinion? What sets the best providers apart from the rest? LC: IT! We are big on IT. Our skills range from C, C++, perl, python, javascript, jQuery, php, SQL, encryption etc. We use it to enhance our operations and provide our bureaus services that are unsurpassed. Other qualities include having a suite of services on the Internet to aid the bureau in managing its clients, having an inhouse IT team of engineers to maintain equipment, develop services to aid operations, develop interfaces to connect to new IP devices, and to develop web services for bureaus for their internet presence for their clients. Also important is monitoring of the situation in the control room, to pinpoint issues affecting the service - bad installs, bad programming of panels, user recalcitrance, having a deep understanding of all things ContactID.

A GOOD PROVIDER NEEDS TO BE CAPABLE OF HANDLING OF CONTACT ID ‘SYSTEMS SIGNALS’ THAT MOST INSTALLERS ARE NOT FAMILIAR WITH AND ARE OFTEN UNAWARE OF.

Unfortunately, this seems to be the de facto preferred protocol for alarm signalling. A good provider needs to be capable of handling of Contact ID ‘systems signals’ that most installers are not familiar with and are often unaware of. Then there’s panel offline management. As more alarm panels move to IP, panel offline can become an issue if not managed. We cannot be handling offlines like the Securitel days. Offline must be handled with the highest priority. This is only possible if offlines are managed, for instance, check clients do not report offlines more than 6 times in a year. Good providers must have equipment with redundancy and must be looking ahead to move to cloud redundancy. They also need to be able to handle independent IP alarm systems, for instance, IP communications from alarm panels not tied to 3rd party proprietary systems, which require hardware equipment. JA: What’s the single most important aspect of bureau service when it comes to supporting installers and integrators? LC: Providing bureaus with easy access to information online. We provide various up-to-date reports, live feeds and newsfeeds to the bureaus.

JA: How important is your team when it comes to monitoring on behalf of bureaus? LC: Very important. Our frontline operators are supported by many levels of support, training/reviews from management and IT. We are proud of our IT support – it’s unsurpassed in the industry! JA: What challenges are installers and integrators with monitored clients facing in 2021? How can they future proof their monitoring business model? LC: Self-monitoring – video and alarm. Embrace it and sell the need for having monitoring done professionally. It is harder to sell compared to the old days when ‘self’ monitoring was neighbourhood monitoring. The app paradigm now is a real challenge, especially for residential markets. JA: What about the challenges facing bureau service providers like BENS? LC: Again, pure self-monitoring services, as well as alarm panel manufacturers, and manufacturers of IP bridges for dialler panels, providing self-monitoring services. JA: How big is video verification as a service? LC: We are still of the opinion that video verification is not scalable, given the price point clients are willing to pay. We find that video verification requires new thinking by installers. They need to be aware that the cameras must be placed strategically and with no false alarms (pedestrian traffic, rain, weather, etc), or else this traffic can hamstring the monitoring centre. Many installers have the mindset of a CCTV installer and couldn’t care less about requirements to minimise false alarms. We are also aware of video monitoring reluctance,

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LEE CHUA WITH JOHN ADAMS

especially if there is cloud storage outside an Australian jurisdiction. JA: What are the trends in monitoring from your perspective – is there more home automation, more video verification? LC: It is still a lot of talk and little successful penetration. What is holding

the industry up is the lack of a standard communication protocol to marry alarms, home automation and video verification. In the old PSTN days, we had Ademco protocol and all its variants (and all its faults) as a de facto standard that paved the way for the development of alarm services. The industry now needs an open protocol to cater for and merge

the 3 services of home automation, alarm monitoring and video verification/ monitoring before we can see any real scale penetration. JA: Do you see any change for professional businesses which need professional monitoring? Are these businesses expanding their systems as

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new technologies, new sensors become available? LC: Yes, we are seeing businesses that want more services over the Internet. They are keen in having some video monitoring but baulk at the price. Most use alarm monitoring and have selfmonitored video. JA: When it comes to technologies like IoT and 5G, where does BENS stand in terms of its planning for the future?

LC: It is fairly stable. There are issues with false alarms and bad installs. The issue is uptake and installers are still more like CCTV installers – couldn’t care less with false activations. Better camera edge technologies may solve this, but the issue is cost. We hold hope for the costs to come down and for RTSP to be more integrable to alarm monitoring requirements. We need the camera manufacturers to talk to the alarm security industry and to have more open

protocols for integrators. JA: How far along is Australia in terms of switching from 3G to 4G, in BENS’ experience? LC: Slow, but it was expected. Not surprised that panel manufacturers were slow to move. We are of the opinion that households and businesses will change in time and will see/realise that an Internet service is an indispensable utility, much like power and water (but

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to a lesser degree). There will soon be more products in the market where the Internet connection is on multiple links – wired and xG backup for the whole premises, and not just for the alarm panel or any IoT devices. IoT and alarm panels then will just have an Ethernet or Wi-Fi connection...relying on the router to have more reliable multiwan uplink connections… JA: What’s the penetration of cabled IP into monitoring stations – or do you mostly see wireless? LC: We have more IP on xG than Ethernet but this will change when the recognition of Internet being an important utility filters through and with more routers with multi uplinks - multiwan. Panel manufacturers are slowly seeing IP uptake using open protocols like SIA ADM-CID and CSVIP. They can ditch the DAA (for either ethernet or Wi-Fi chipsets which are both cheaper) and not rely on 3rd party IP bridges to convert DTMF signals to proprietary protocols over IP. Alarm panels can then communicate directly to monitoring centre servers without intervening 3rd party IP-conversion systems. JA: BENS is privately owned and has a long history in the industry – when was the business founded – what have been its key milestones? LC: We started in 1980 in industrial computers, producing our own computer boards for industrial controls competing with PLC implementations, etc. In the mid 1980s we entered the security industry when SNP had issues in its control room. We designed a receiver using our industrial computers to replace the Larse Corporation (leased line) system with a wall of flashing lights. After that success we tendered with SNP as principal and won the contract with NSW State Rail Authority in the late 1980s. We designed SRA a radial network of leased lines to all its stations that was multi-dropped which they used to support their operations centre until 2016 after about 30 years of service well over EOL for some components. They are still using the BENS Alarm Management Suite.

In 2000 we moved our systems to using Internet technologies and provided bureaus services online. Our benchmark online service was iLog, on which bureaus can view a live feed from their clients...it’s very useful for installing new clients. We house and make available historical records from 2000 online. JA: Would you argue that privatelyowned monitoring providers have an advantage in the evolving alarm monitoring market thanks to be lightfooted and fast to react? LC: Yes, but they must have the proper engineering skills. JA: How important are technology partnerships for bureau service providers like BENS? LC: Very important, especially now with IP, and especially in not having an industry wide open protocol for communications. We are pressing IP gateway providers like Permacon, Multipath, Emizon and Direct Wireless to provide open communications over IP, rather than needing to have their receivers in our equipment room. COVID has forced us to start thinking about replacing hardware receivers with cloud services. JA: What will the future of the monitoring industry look like – lots of automation, lateral monitoring services from security to healthcare to environmental – something else? LC: We are seeing signs of resurgence of SIA protocol…the only published industry standard available that is IPfriendly. We are seeing some panels manufactured by panel manufacturers that can communicate directly using SIAADM-CID over IP direct to us. This trickle will soon grow, and independent alarm panel manufacturers will take this path. Panels will strip out their DAA section and save a few bucks and replace it with an ethernet or Wi-Fi chipset. Panels will emerge like the old days, where they need not provide a (proprietary) receiver, and ‘anyone’ can make one to sell. Another technology to watch is Bluetooth mesh and Wi-Fi 6 mesh… but is less ubiquitous than ethernet.

WE NEED THE CAMERA MANUFACTURERS TO TALK TO THE ALARM SECURITY INDUSTRY AND TO HAVE MORE OPEN PROTOCOLS FOR INTEGRATORS.

More panels will soon be in the market with SIA/IP/Ethernet-Wi-Fi bypassing the need for a DTMF/PSTN to IP conversion devices. It is unfortunate that the ContactID is still in use in the SIA ADM-CID. It is, however, open (and unfortunately very much butchered). SIA can be extended to allow for video and home automation as it is an extensible protocol for instance: A. To allow for home automation signals – temp, etc B. For video packets C. Position (for health workers, etc). Or perhaps ASIAL could form a body to extend the SIA protocol, or come up with a protocal itself. JA: Is BENS working on any interesting services you could tease SEN readers with? LC: We intend to have a one-stop APP independent of panel manufacturers and to bridge the gap between selfmonitoring and professional monitoring, which will make professional monitoring a necessary add-on/safety-net. The 2 services need not be mutually exclusive and competing. JA: What message would BENS like to give security installers looking for a quality bureau monitoring service? LC: Look for a provider with an inhouse IT department that can give bureaus an Internet presence for their clients to oversee their service themselves; that offers historical reports, service status, etc; that has the knowledge of all available IP systems (xG, Ethernet) and how to connect/commission; that can help with the transition from DTMF communications over voice services (xG or PSTN) to IP systems; and that has a full suite of management reports of all their clients online - battery, offline, 3rd-party despatch, etc. n

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● Special Report

Access Control

VISITOR MANAGEMENT SOLUTIONS Visitor management solutions have always acted as a filter and management tool, especially for organisations with lightweight reception teams. The latest solutions, integrated into advanced access control systems, take visitor management to a completely new level.

HEN you’re thinking about visitor management solutions, there’s plenty to consider – touchless check-in with QR, face mask detection, GDPR compliance, host notification, badge printing, event management, pre-registration, affordability, cloud-based services, scalability, contractor management and plenty more. Vital, too, is the way visitor management solutions work with access control solutions to implement procedures. According to Jason Allan, product marketing manager at Nirovision, the COVID-19 pandemic has led to a trend towards touchless access control to prevent the spread of germs in the workplace. “The best way to achieve this is linking with a visitor management system where self-sign-in and facial recognition allow for touchless entry,” Allan says. “Most access control systems rely on a pin code or password to verify access, but visitor management systems add a layer of security by collecting more details about the individual. This additional data enables a workplace to set up unauthorised visitor alerts, manage access credentials remotely if needed, capture detailed logs of visitors, easily check-in visitors, and enhance access control with 2FA and more. “Facial recognition is the most important core feature of visitor management systems as this makes the worker and visitor sign-in process more efficient and accurate, not to mention touchless, which is more important than ever.” Has the COVID-19 pandemic increased the importance of visitor management systems and which functionalities – say, mask detection – offer the most seamless management of visitor and staff safety, in Allan’s opinion? “Knowing who is entering the workplace at any given time and being able to easily pull reports of logged visits is critical to contact tracing, which has

proven effective in the fight against COVID-19,” Allan explains. “Some visitor management solutions have also provided a way for workers and visitors to checkin without touching anything, which greatly helps limit the spread of germs. “Facial recognition plays an important role in providing touchless visitor management. While static QR codes are contactless, without facial recognition it’s easier for individuals to evade check-in and/or log incorrect details. Any visitor management system is only as good as the data it captures, and facial recognition can greatly help with this.” According to Allan, simplicity of operation is key. “Users of visitor management solutions can span many roles from HR managers, receptionists, health and safety officers, and security personnel, so ease of use across different devices and platforms is really important,” he says. “This also means there is a need for different access levels for different roles. For example, a security guard may only need access to visitor alerts, while the HR manager may need full admin access.” Gallagher’s national technical manager, Mike Margrain, agrees visitor management solutions are vital. “Visitors are often the greatest risk on a site, given they don’t tend to have much knowledge of the risks or the emergency procedures to follow in the event of an emergency,” Margrain explains. “On some sites, this can cause productivity issues, or worse — injury and even death. “Visitor management solutions can help reduce this risk and ensure safe practices can be followed in emergencies — while demonstrating duty of care and making visitors feel safe. This is most commonly achieved through conditions of entry and induction requirements, escort requirements for access, and automatic system notifications.” Can a visitor management system work independently of an access control solution, in Margrain’s opinion, or are they more effective when integrated? “Visitor Management solutions can be independent of an access control system, however, there are many benefits to having them tightly integrated,” argues Margrain. “Systems can be interfaced to share this information when not part of a core access control system, however, this does introduce reliance on additional products and requires robust interfacing to ensure the data is accurate and always available when needed. “Gallagher’s offering is an intrinsic part of the Command Centre platform, which means seamless

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BY J O H N A D A M S

pre-registration; shared IDs and credentials; centralised reporting alongside employees and contractors; and association of escorts in evacuation reporting and dashboards. Guards can view alarms, such as when visitors are late to depart, in the same way they manage other site alarms. Furthermore, in many cases visitors may later end up as contractors and even staff members—meaning they can exist as a single entity for reporting purposes over time.” What are the most important functions/features of visitor management systems in Margrain’s opinion? “Being able to associate visitors with hosts (be those employees or contractors) with broadcast messaging, can provide business continuity and even save lives during serious emergencies,” he explains. “The ability to quickly identify where people are, who is responsible for them, and advise them what to do— can be lifesaving. “This should be possible within single dashboards/ reports/mobile devices - with employees, contractors, and visitors displayed on a single screen. To ensure people can be located easily this information should identify the visitor’s host/escort and provide contact information of those persons. “In the event of an emergency, it should be possible for centralised notifications to be broadcast to those on site via email/SMS/mobile push—where different messages might be sent to different people based on what kind of user they are in the system. For instance, a visitor might require different instructions to an employee, and safety personnel (such as fire wardens

THE ABILITY TO QUICKLY IDENTIFY WHERE PEOPLE ARE, WHO IS RESPONSIBLE FOR THEM, AND ADVISE THEM WHAT TO DO— CAN BE LIFESAVING.

or those with first aid training), may receive specific instructions.” Has the COVID-19 pandemic increased the importanance of visitor management systems and which functionalities – say, mask detection – offer the most seamless management of visitor and staff safety, in Margrain’s opinion? “The COVID-19 pandemic has certainly increased interest in personnel safety—be that for employees, contractors, or visitors,” he says. “Gallagher has seen heightened interest in visitor management to provide centralised reporting for proximity and contact tracing, as well as temperature & face mask detection on entry. In some cases, temperature detection policies have utilised random selection or using rules to enforce selection at least once every ‘n’ days — streamlining site entry for those recently tested. “We have also seen the pandemic increase market interest in touchless access control mechanisms — be that through facial/hand wave biometrics, or via the use of mobile credentials where a user only needs to interact with their own mobile device. QR Codes are still fairly common, however, lack security and do still require consumables, so there is a growing market trend toward mobile credentials. Gallagher’s Mobile Connect solution also provides other benefits, such as push notification support with emergency broadcast messaging and digital IDs on the user’s smartphone.” What about securing visitor management systems

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● Special Report

Access Control

– the best solutions have pre-registration and host notification, evacuation management, demanding multi-network connectivity – how important is cyber security? “Cybersecurity is of utmost importance in the world today, including data privacy with PII (Personally Identifiable Information)— especially with legislation such as GDPR,” Margrain says. “If site managers wish to ensure data is stored and exchanged securely, they should challenge vendors on their approach to cybersecurity across the entire platform. “The use of best practice and open standards with authentication and encryption should be well documented and the vendor should have a responsible disclosure policy and publish CVEs in the event of any security vulnerabilities. This information should be readily available to any enduser looking to assess their options. These risks are typically reduced if there is a single platform, as there are less endpoints to rely on. Maintaining a system with major updates and security patches, should also form part of any security system and IT maintenance. How important is simplicity of operation, in Margrain’s opinion, given the depth of many visitor management solutions from the point of view of pre-registration, registration, notification, event reporting, badge creation and printing, etc? “Users love simplicity,” he explains. “At Gallagher, we strive for ‘brilliant simplicity’ as a design ethos. That is, making highly secure and flexible systems

available in simple and intuitive ways to the endusers operating them. If the pre-registration and on-site sign-in and sign-out experience is simple, people are going to think more positively about that organisation and be more inclined to return or promote it to others. The process should be easy and fast, without sacrificing the outcomes that the system is there for. When a solution is built well, the complexity and advanced functionality behind it becomes transparent to the users in front of it.” “Gallagher’s visitor management solution is an optional feature that becomes part of a Command Centre security management system. The entire platform can be hosted on-premise or within cloud infrastructure to suit the customer’s needs. Virtualisation is therefore supported in both environments, without reliance on any specific hypervisor technology. Gallagher can provide advice and support to customers alongside Gallagher channel partners to tailor a deployment that best suits the client.” Some visitor management solutions incorporate app management and from the point of view of security teams it can be hard to decide what sort of functionalities they should be looking for and what sort of cutting-edge features offer high value. “Gallagher Visitor Management bakes in emergency management functionality for quick handling when most needed,” Margrain says. “This includes visitor and escort association, evacuation reporting (ad-hoc and event based), and live dashboards for on-site movements. For the collected location data to be useful in emergency scenarios, it is important to ensure it is accessible by those who need it. “With Gallagher, this live location data is also accessible by privileged mobile users for use during evacuation. These users can utilise mobile devices at muster points to quickly tag building users into safe locations — by reading cards, other mobiles, or via manual swipe. This process allows safety personnel to quickly identify who remains in unsafe areas — displaying thumbnail photos and contact details for easy location.” There are a number of things Margrain says integrators should be paying attention to when installing and integrating visitor management solutions. “As with all solution design, this should start with a clear understanding of customer requirements,” he says. “For instance, what risks or problems is the customer looking to solve? What differences might there be for different locations or types of users (visitors vs travelling employees vs contractors)? According to Hills’ Sarah Armitage, the HillsTrak visitor management system uses a variety of technologies, including computer vision, to validate and authenticate an individual’s identity as it relates to access control. “Visitor management and access control systems can work independently, but there are several benefits realised by integrating the 2,” says Armitage.

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“For instance, the HillsTrak system is designed to complement legacy access control systems. Using our facial recognition technology, HillsTrak can provide instruction to an access control system in relation to an individual’s security credentials, or simply validate that the individual is who they say they are. “Dependence on access control hardware only can be a security concern, as traditional and legacy access control systems, such as swipe pass or pin number, are not infallible. The HillsTrak solution provides increased security using facial recognition to enhance an existing solution, without the need to replace the access control system.” What are the most important functions/features of visitor management systems in Armitage’s opinion? “The visitor management system is often the first experience a visitor has with a business,” she explains. “User experience, ease-of-use and automation are key. In the event of an emergency, ease of data access is very important, working in conjunction with pre-defined workflows and procedures.” According to Armitage, the requirements of a visitor management system expanded during the COVID-19 pandemic. “Organisations are now often required by law to keep accurate records of visitor movement on site,” she explains. “Hills has also seen demand for this type of solution for organisations who have traditionally not required visitor registration. Savvy businesses are not only automating but looking for efficiencies and ways to enhance safety of their staff and visitors. “HillsTrak provides an opportunity to screen for masks and PPE, interfacing to the access control system as part of workflow management. Understanding business needs versus budget has been key to our approach. We have a range of hardware solutions suited to the needs of all types of businesses and organisations. With low-cost, highly effective Android-based screening tools available, smaller businesses can provide this safety and peace of mind to their staff and clients.” Armitage says facial recognition and QR technologies can have a part to play for visitor management in the COVID-19 environment. “QR is widely available and is known to be very cost-effective for any type of business,” she explains. “Facial recognition has traditionally been a solution that is considered to be out of reach for some business types, due to hardware requirements and costs. Our HillsTrak facial recognition can be run be off any Android device with photographic capabilities, making it a viable option for costsensitive businesses. HillsTrak can provide a range of specialised camera solutions, including thermal technology, to suit more demanding environments.” Armitage agrees with the others when it comes to cyber security. “Data security is paramount, with a host of associated laws and regulations,” Armitage says.

SAVVY BUSINESSES ARE NOT ONLY AUTOMATING BUT LOOKING FOR EFFICIENCIES AND WAYS TO ENHANCE SAFETY OF THEIR STAFF AND VISITORS.

“Data theft is of increasing concern with visitor data collected by many businesses. Theft of personal data may have a financial implication for a business, but the reputational damage associated with mismanagement of securing personal data can break a business. All HillsTrak data is encrypted and stored securely on Amazon Web Services Australia, providing peace of mind to our clients and their customers alike.” Simplicity of operation is vital, too. “The visitor management system is often the first experience a visitor has with a business,” she explains. “Ease of use is central to this user experience. To ensure accuracy of data captured, the visitor management system must be intuitive and straightforward for the user. The HillsTrak solution is designed to work seamlessly in high traffic facilities during peak times, eliminating the need for queuing and high levels of staff and administrative overhead. QR codes are a well-utilised example of how to streamline the registration process via mobile phone. When it comes to integration, Armitage points out that visitor management systems must be backward compatible with legacy systems on site. “Although these systems are often procured independently, the integration tools are extremely important to ensure businesses don’t need to replace existing systems to enhance functionality on site,” she explains. “HillsTrak facial recognition provides a range of APIs and interfaces to allow integration with a site’s existing third-party access control system. “HillsTrak is able to interface with active directory and other databases to validate data real time and, because HillsTrak is delivered as a SaaS platform, there are significant commercial and support benefits. This approach is highly secure and is our recommended approach. HillsTrak deployment is also available on premises where absolutely required.” Another strong feature of the system are its app functionalities. “The HillsTrak app will provide real time location of staff, which can be used as or cross-referenced with visitor management data,” Armitage says. “Deployed as a standalone solution, using GPS on mobile phones, or integrated with Bluetooth beacons, workflows can be configured for time sheets, evacuation management and other specific use cases relating to location.” When it comes to integrators, what is most important to them with it comes to deploying visitor management systems, according to Armitage? “One of the keys to a successful project is keeping integration costs to a minimum,” she explains. “HillsTrak provides multiple interface options, as well as providing a number of tools to assist in the appropriate formatting of data. The HillsTrak platform is easy to use, and in the event that technical support is required, the HillsTrak development and support team is based in Australia.” n

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● Special Report

CCTV

CAMERA SETTINGS FOR MOVING PLATES Imaging moving plates is the most challenging application in the CCTV industry. It’s one thing to use expensive cameras and IR to snag fast moving plates on the freeway, but getting the same detail on the street without the support of visible light defeats all comers. E test quite a few cameras at SEN, usually top end devices. A weakness of our application is that it never changes. But it’s a strength, too, in that it allows us to say, with many years experience, that getting moving plates on the street in 4-10 lux is too much of a challenge for an unassisted standard CCTV camera. You can tweak whatever you like on a standard camera but it’s unlikely to help. It’s easy to say that the issue is down to slow shutter speeds causing motion blur but there’s more going on than just shutter speed. Things like slower zoomed apertures, the use of slimmer H.264 and H.265 compressions instead of MJPEG, which can do better with motion, the presence of amplification noise, poor management of tone mapping, sensors that are prone to blooming with fast apertures and plenty more. It’s worth pointing out that engineering teams build CCTV camera engines for a mid-point – many installers put them in at near default – even live control rooms aren’t always tweaking camera settings in real time. Mid-point camera settings simply aren’t extreme enough for moving plates. For that you need big sensors, specialised compression protocols; longer, faster fixed lenses – and something that’s probably not

considered often enough, the combination of capable cameras carefully set up, supported by visible light and traffic calming strategies that slow vehicle speed down to 5-15kmph. In some applications where plates are the key, the management team needs to invest in dedicated camera technologies. According to Oshana Jouna of Axis with the right camera, settings can make a large difference when it comes to license plate capture. “Specialized license plate cameras are delivered with suitable default settings and require a minimum of tuning,” Jouna explains. For other cameras, the following settings might need to be changed including the following: 1. Max shutter time: Vehicles which are moving through the image will cause motion blur, as below, if the shutter time of the camera is too long. The maximum shutter time depends on the alignment of the camera as well as the speed of the vehicles. A car moving at high speed is imaged with an exposure time of 1/30 s – the recommended max shutter time depending on the angle between the camera and the car travel direction, and on the speed of the vehicles. Recommended max shutter time depending on camera angle and car speed. 1 ms = 1/1000s. 2. Max gain: Since the license plate is made of reflective material it will shine up brightly when exposed to intense IR light. The surroundings will be much darker since other objects reflect much less light. The result can be that the license plate gets overexposed and is impossible to read. The max gain setting will determine how the license plate is exposed at night. Exactly how to set max gain depends on the available IR intensity, the distance to the vehicles, and the light sensitivity of the camera. Somewhere between 9 dB and 21 dB gives reasonable results when using the built-in IR of an Axis camera. 3. WDR: Wide dynamic range (WDR) comprises different techniques to increase the dynamic range of an image. WDR is very useful to bring out details which would otherwise hide in shadows, or to prevent the camera getting blinded by strong light. WDR can cause motion artefacts in images of moving vehicles, depending on how WDR is implemented in a specific camera. If the camera specification does not say otherwise, we recommend

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that you always switch WDR off for license plate capture. In summary, fine tuning a camera for LPR applications can be a time consuming and overwhelming task. Axis cameras that are suitable for LPR come with AXIS Traffic Wizard. AXIS Traffic Wizard is an application that optimizes the image settings based on the positioning of the camera and the light conditions at the scene. These settings will then be used in the Traffic overview Scene profile. According to Andrew Cho of EOS Australia, the best camera settings for plates on the basis of using 1/2.8inch sensor at a location with no lighting include a minimum shutter speed of 1/1500sec with AGC low, and IR lighting set to its maximum performance. “Best to set medium level for the noise reduction,” Cho says. Meanwhile, Ryan Shi of Hikvision says that if he had to select the perfect camera settings for a low light application – where face ID unassisted was also required – there would be a number of considerations. “For facial and number plate application minimum pixels need to be ensured for analysis,” Shi explains. “So, vari-focal lens, minimum 2MP resolution, 1/1.8inch sensor and aperture of F1.4, or larger, would be important to achieve the goal. Moreover, on-board analysis also helps improve the efficiency and cost.” “Fast shutter speeds are very important to freeze the image for number plates. It would be much better

MID-POINT CAMERA SETTINGS SIMPLY AREN’T EXTREME ENOUGH FOR MOVING PLATES.

to choose a low-light camera to ensure the image both during the day and the night. Appropriate focal length and installation are also important to ensure number plate recognition.” Meanwhile, Hills’ Anitha Bellary says that camera performance is important. “A ½-inch image sensor is a must,” Bellary says. “For LPR, strong IR and AE control are also a must.” What are the best camera settings for moving plates, in Bellary’s opinion? “Franking speaking, it is highly dependent on the LPR engine you use,” she says. “LPR software is designed to calibrate the camera settings that work best for LPR automatically – this should be done by software automatically, not by user settings.”

CONCLUSION It goes without saying that there’s nothing easy about capturing moving plates on the street. Our experience with standard CCTV cameras is that head-on angles, directional light and slower speeds are the trick. For instance, the only non LPR CCTV camera that has ever delivered reliable plates in a SEN test in our sub-2 lux back lane application is Sony’s SNC-VB642D, a bullet camera that’s assisted by motion-activated white light. We think the Bosch MIC7000i supported by its white light array would do the same, but in our test, the camera location wasn’t ideal for that application. n

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● Special Report

Hazmat

HAZMAT SURVEY, STORAGE, TRAINING Security managers in many Australian facilities are responsible not only for the security and protection of property, staff and clients on a site. Many also handle the fire safety role, including the vital area of storing and protecting hazardous waste. ECURITY managers already handling a broad portfolio of duties must also consider the management of hazardous materials at their sites. Such materials can be loosely defined as any toxic and/or flammable material, gas or fluid, from diesel fuel and natural gas, through to hydrochloric acid. Alternatively, the security manager could be responsible for a facility that manufactures PVC or other plastic materials – once alight, PVC burns furiously, releasing a huge amount of toxic fumes. In many big sites, poor funding or past slackness has meant a hazardous materials survey was

never carried out, but such a survey must be undertaken as a matter of priority. Once the survey is completed, software-based graphic maps should be incorporated into the alarm/access system’s display, allowing operators to be aware of the potential danger of events that might occur near storage sheds that would otherwise be considered low priority.

HAZMAT SURVEY Consider this scenario. A fire breaks out in an inconspicuous out-building which has been locked for years. Security staff clear the immediate area and the fire brigade is called. Moments later 2 big gas cylinders explode, tearing the shed apart and rupturing 6 old drums of powdered chlorine stored behind it. In the resulting conflagration, toxic gas pours into nearby buildings, crosses the site and envelops a neighbouring school, a local shopping centre and adjacent residences. On the day after the disaster, senior management may agree there was nothing more the security manager could have done. But in a courtroom when the company is millions of dollars poorer and after

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several lives have been lost, this generous position will be cold comfort for the security department that failed to order a hazmat survey. If September 11 and the resultant sacking of security management at the terrorist’s primary airport of embarkation showed the industry one thing, it was that proactive protection is the obligation of security managers. This means you must look at all threats in their worst-case scenarios when planning the management of every situation, including management of hazardous materials. Plan for worst case and train for it, remembering that the security department has a responsibility to control a situation until the appropriate authorities arrive. In all cases, it’s essential for security managers to know if potentially dangerous materials are on their site, where they are in relation to each other and what sort of threat they pose to surrounding areas. Bear in mind that whatever threat they pose won’t just apply to your own people. Regardless of its direction on the day, the plume blown from any fire or chemical leak will stream downwind. That means your neighbours in all directions are also your responsibility. Find out about the hazardous materials. Do they burn? Will their vapours kill? Should they leak, will local waterways and ecosystems be damaged? There are a number of ways to ascertain all this. In all cases, suppliers of hazardous materials will freely supply information about a product, its dangers and the methods that can be used to control it. In many cases, basic information will be supplied on the side of the drum or canister in which the material is contained. The information will indicate whether the material is flammable, whether it’s corrosive and the type of extinguisher that should be used to control a fire involving it. You can also talk to your fire systems provider, or to the hazmat division of local fire services.

HAZMAT STORAGE Once the nature of each material has been established you need to liaise with the site’s facilities manager about where it should be stored, taking into account which materials can be stored together. If the materials won’t react with each other, a single storage facility allows easier monitoring using CCTV and management using access control. You need a strong, hazardous material storage shed, complete with provision for the external and internal mounting of fire extinguishers and incorporating spilltrays and a high level of physical security. Another essential is to ensure that the site’s internal fire control system has detectors and relevant suppression systems inside the storage shed. Close to the shed, but not too close, additional fire extinguishers should be located that are able to control the material/s in the hazmat shed should they ignite. Another consideration is that correct safety clothing and breathing apparatus be provided to those individuals who will be expected to try to control a spill, leak or blaze in the first instance. If

ANOTHER ESSENTIAL IS TO ENSURE THAT THE SITE’S INTERNAL FIRE CONTROL SYSTEM HAS DETECTORS AND RELEVANT SUPPRESSION SYSTEMS INSIDE THE STORAGE SHED.

possible, such clothing and equipment should be kept in close proximity to the hazardous materials against which it protects. If the cost of duplication makes this impossible, the equipment needs to be housed in a central and accessible location. As the security manager formulates procedures in relation to hazardous materials, as many scenarios as possible should be mapped out and procedures written to counter them. Training is an important consideration. Even if the operation of the security department only calls for the monitoring of fire alarms, general admin and manpower support for fire prevention professionals, some form of training for security officers is still essential. At many large industrial sites accross Australia highly trained response teams (drawn from the ranks of security staff) engage in mock first-control of hazardous materials. One week it might be controlling leaking gas from a pipe located close to a foundry, the next week a mock oil or paint spill must be stopped from entering a nearby creek. The importance of these dummy runs can’t be overemphasized. A security department, from management down to the newest security officer, must build up smoothness of operation if a hazmat role is taken on.

HAZMAT TRAINING In all facilities, security management should ensure that at the very least, security staff are fully trained in the use of fire extinguishers, fire blankets and other fire protection agents. Security staff should also be fully aware of which locations or building materials on a site pose a hazmat threat and require special consideration. If security staff are to get involved in first response fire control, then training has to be done properly. Security officers should experience fire control firsthand through attendance at training courses run by local fire services, or with one of the specialist fire control training agencies operating in Australia or NZ. Actual disposal of hazardous materials, except where special training, equipment and liability insurance have been provided for operations on a limited scale; should be left to professionals. Security managers should resist attempts to have their security officers involved in the physical handling and disposal of hazmats, past initial spill management and first response fire control. Instead, find out who the local hazmat disposal experts are, make them familiar with your site and with the materials that are stored or manufactured there, and work with them to make your site safer. From the outset, security managers need to discuss with senior management and fire control specialists the level of involvement security staff will have in first response situations. In most cases, this response should be to evacuate the facility, cordon off the area and keep a blaze or spill from spreading to surrounding buildings or areas through a process of containment. n

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● Regulars

Products

Editor’s choice

What’s new in the industry.

TACTICAL RELEASES AUSSIE-MADE TPS133.5DC SWITCHMODE POWER SUPPLY

AXIS RELEASES I8016-LVE NETWORK VIDEO INTERCOM

l Tactical Power Products has released the Australian-made TPS13-3.5DC 13.5Vdc 3.5A switchmode power supply, which is specifically suited for access control and alarm installations. Featuring heavy duty aluminium construction, which offers excellent heatsinking, the power supply is equipped with features that include 13.5vdc 3.5A Continuous output, a battery charger delivering 13-5vdc at 300mA, AC present signal via green LED, AC fail via an SPDT relay, and low battery signal via SPDT relay and red LED indication. There’s red LED for reverse battery, fuse failure signalled by red LED, current limit and short circuit protection and operating temperature between 0-40C. This power supply has been tested by Austest Laboratories a leading Australian A2LA accredited laboratory and fully complies with AS/NZS60950.1:2015 electrical safety and AS/ NZSCISPR32:2015 EMC, with a certificate of compliance issued by SAA Approvals: SAA 203368-EA

l Axis Communications has announced the release of a highly robust, vandal-resistant network video intercom. Designed for 2-way communication, video identification, and remote entry control, and featuring IR support, AXIS I8016LVE network video intercom delivers surveillance in complete darkness and demanding situations. With a 5MP security camera and high audio quality with echo and noise cancellation, the intercom ensures reliable identification in demanding situations. Additionally, this robust, vandal-resistant IK10-rated network intercom offers easy installation and fits into standard installation boxes. Based on open standards and interfaces, this reliable device offers great integration possibilities and is a perfect complement to any video surveillance system. It’s possible to integrate with other systems and solutions such as video management, access control, and VoIP communication.

Manufacturer: Tactical Power Products Contact: 1300 822 769

Contact: Axis Distributors

GALLAGHER SECURITY FOR SMB AVAILABLE IN NZ

DDS DEVELOPS INTEGRATED SECURITY PLATFORM

l Gallagher’s security solution for small and medium business that uses a cloud-based architecture designed for quick and easy installations is available in NZ. The system is plug and play – once powered on, the controller will automatically assign an IP address using DHCP, and update itself with the latest firmware, cyber security, and functionality. According to the Gallagher team, configuring Gallagher security for SMB is simple, and can be done on-site or remotely using an installer app. For customers, the system offers a fully integrated security solution with intruder alarm, access control and video. Gallagher security for SMB gives customers peace of mind by allowing them to control their security from anywhere, at any time. NZ installers interested in becoming a Gallagher Security for SMB Install Partner, should contact Gallagher BDM Matt McKinley.

l DDS, distributed in Australia by CSM, has developed the new DDS Integrated Security Platform. On the DDS Integrated Security Platform video surveillance, access control and alarm monitoring are seamlessly integrated into a reliable, easy to use and reliable solution based on the powerful Amadeus software and the new module video V+. DDS is a leading manufacturer of global security solutions, based on advanced access control and alarm monitoring systems. DDS manufactures the latest cutting-edge hardware teamed with the development of high-performance programming software. There’s a wide range of features addresses customers’ requirements, but software and hardware are kept simple to operate and maintain. According to CSM, DDS is constantly expanding partnerships with leading developers of supervision software (Scada), building management systems (BMS), human resources software, alarm panels, biometric readers, DVR, IP cameras, etc.

Manufacturer: Gallagher Contact: +64 7 838 9800

Distributor: Consolidated Security Merchants Contact: 1300 663 904

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2N UPDATES RESIDENTIAL INTERCOMS l 2N, distributed locally by Hills, has made significant updates to

its range of intercoms which make them even more desirable to consumers. According to Hills’ Jeff Corr, the 2N range has gained popularity in the residential market due to its sleek design, easy installation, and intuitive controls. “The 2N range has enjoyed popularity amongst installers and their customers,” said Corr. “These updates are sure to make the 2N range even more popular.” The main update comes in the form of superior security. Now the answering unit supports secured SIP protocol for encrypted calling. On top of encrypted calling, 2N supports 802.1x network security, ensuring 2N intercoms have the highest security by limiting access to authenticated devices only. The update for 2N indoor view and compact units also allows for the external camera feed to be viewed, even when there are no visitors. Distributor: Hills Contact: 1800 685 487

ARITECH RELEASES LATEST WMS FOR CHALLENGER l The Web Management System is a web-based system that allows the operator to generate reports, control devices and manage users from Challenger10 and ChallengerPlus panels. ChallengerPlus supports 32 standard doors + 96 intelligent doors and 2 Lifts across 10 floors, along with 16 alarm inputs expandable to 1008 in 99 areas. But even in basic form, this system has plenty enough for most SME applications. The idea with ChallengerPlus is to ensure integrators don’t need to upsell endlessly to get the job done. Everything required for most applications is already there and in the latest version there are some neat capabilities to make management, installation and maintenance easier. These include UltraSync connectivity integrated into the panel, Twin Trip detection, stay mode app and software arming, remote PIN change function, DHCP config, console warnings at the RAS for entry/exit times (that’s a thoughtful addition), as well as support for standard doors and standard lifts built in. There’s OSDP for reader comms and you can use Tecom smart cards, while Aperio and Salto Sallis are integrated into the ecosystem. Manufacturer: Aritech Contact: 1300 361 479

UNIVIEW RELEASES COLORHUNTER 5MP BULLET, TURRET

CENTAMAN ADDS BULLET-RESISTANT GLASS TO EASYGATE SPT

l Uniview has launched a 5MP colour bullet and turret camera series called Colorhunter, which can provide video monitoring, smart intrusion detection to reduce false alarms, and 5MP resolution with 16:9 image ratio. Colorhunter series adopts a fast aperture F1.0 lens, which ensures abundant light input of full-colour IPC. Meanwhile, warm LED lighting is used for supplementary lighting, mild and not dazzling, really achieves the colour image under 0 Lux. High image quality enhances the intelligent functions of Colorhunter, delivering a more accurate smart intrusion prevention algorithm to detect humans, vehicles and non-motor vehicles, which further improves the accuracy of intelligent application under low illumination. According to Uniview, the new Colorhunter series is suitable for all kinds of various scenarios under low light environment, including carparks, alleyways, colleges, parks and many more. For more information, contact Uniview distributors.

l Centaman Entrance Control is offering bullet-resistant glass as an optional extra for its high-security EasyGate SPT model speedgate. “With increased concerns about gun violence, robberies and break-ins, we have had requests from some of our customers for a product that can withstand impact from ballistic rounds,” said Centaman Entrance Control general manager, Michael Bystram. “We are pleased to have found a solution for high-security sites,” According to Bystram, government and defence buildings can boost their security with Centaman’s strongest and most durable barrier yet. He said the thick layered glass and a steel panel inside the cabinet work to stop bullets by absorbing their energy on impact. “With a resistance class rating of BR3, the glass offers protection from up to a .357 magnum handgun,” Bystram said. “A custommade inner frame holds the gate’s heavier wings and the addition of hinge capping helps to strengthen the glass. The gates are driven by a powerful magnetic direct drive motor.”

Contact: Uniview Distributors

Manufacturer: Centreman Contact: +61 2 9906 7522

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● Regulars

Products

Editor’s choice

What’s new in the industry.

DSC DUAL TECHNOLOGY MOTION DETECTORS WITH PET IMMUNITY

HIKVISION LAUNCHES CONVERGENT CLOUDBASED SECURITY SERVICE, HIK-PROCONNECT

l DSC’S LC-103-PIMSK, LC-104-PIMW and LC-124-PIMW are dualtechnology motion detectors that combine passive infrared and microwave detection with pet immunity. The LC-103-PIMSK also supports anti-masking, which prevents intruders from defeating the detector by covering its field of view. Other features of the sensor range, which is distributed locally by BGW Technologies, include Form A or C alarm contact and tamper switch, digital signal analysis, pet immunity up to 55 lb (25 kg), DSC Quad Linear imaging technology for sharp analysis of body dimensions and differentiation from backgrounds and pets, and microwave detection based on the Doppler concept. There’s a unique microwave motion sensor module with microstrip patch antenna, advanced ASIC-based electronics, height installation calibration free, 2-way PIR/microwave sensitivity adjustment, and user-friendly installation with or without swivelmount bracket available separately.

l Hikvision, an IoT solution provider with video as its core competency, reports it has launched Hik-ProConnect, a convergent, cloud-based security service solution with a suite of signature features and benefits. Hik-ProConnect delivers numerous benefits to users, including: • Reduced costs – Because the system is cloud-based, it can be deployed on-demand, with no server or local VMS needed, which means no large upfront investment. Through the HikProConnect’s unified web portal, devices can be added in batches and configured quickly, reducing installation time and costs. • Continuous system up-time – Users who incorporate and authorise Remote System Management and Health Monitoring will enjoy an always-on system supported by their professional security advisors. The Hik-ProConnect portal can identify and resolve device failures, communications loss, and other issues remotely and efficiently; users are automatically notified of the latest updates on their mobile devices.

Distributor: BGW Technologies Contact: +61 2 9674 4255

Contact: Hikvision Distributors

HANWHA TECHWIN LAUNCHES 6 NEW PTZ PLUS CAMERAS

LENELS2 RELEASES BLUEDIAMOND MOBILEREADY READERS

l Hanwha Techwin, distributed locally by EOS, has launched 6 new PTZ PLUS cameras (XNP-9250/9250R/8250/8250R/6400/6 400R) in compact designs that are 65 per cent lighter in weight. The new PTZ PLUS cameras feature Hanwha Techwin’s proprietary chipset Wisenet7, as well as its unique 4K 25x lens and platforms. The cameras are available in 4K/6MP/2MP resolutions and 25x/40x zoom. The lighter weight has increased the pan/tilt speed, while reducing the operator’s burden during installation. The cameras require engineers to simply match 3 points and twist for fastening between camera mounts. The installation convenience is also improved with a simple cable connection through a single RJ45 cable. The cameras support Wise IR technology which adjusts the angle of the camera’s IR LEDs to match the level of zoom, providing a 200m night vision. The powerful PTZ achieves a pre-set accuracy of ±0.1 degrees, allowing the cameras to move within 1 second to the correct position, while precise PTZ control offers close monitoring of objects.

l LenelS2 has released a new line of cost-effective mobile-ready readers for the BlueDiamond open platform. According to LenelS2 the readers are access control system agnostic and include support for the standard output protocols including supervised F/2F (SF/2F), Wiegand, OSDP and OSDP V2. BlueDiamond supports an array of non-proprietary credentials with simultaneous support for a range of card technologies including standard proximity, HID iCLASS, MIFARE and DESFire EV1 and EV2. LenelS2 said the new readers simplify the migration from less secure credential technology, such as traditional proximity cards, to more secure technology using the industry’s open standard, DESFire EV2 using 128-bit AES encryption. “Access control needs are dynamic, and with BlueDiamond mobile-ready readers, users have a single platform that can meet their needs today, tomorrow and into the future,” said Jeff Stanek, president, LenelS2. “These new readers allow organizations to easily transition to mobile credentials at their own pace.”

Distributor: EOS Australia Pty Ltd Contact: +61 2 9749 5888

Distributor: BGW Technologies Contact: +61 2 9674 4255

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NEW FLEXIDOME IP MICRO 3000I l Bosch FLEXIDOME IP micro 3000i is a new a fixed micro dome

(and turret) priced competitively with built-in Bosch Essential Video Analytics – a form of artificial intelligence (AI) – as standard to help users react before a potential situation occurs. Bosch Essential Video Analytics uses metadata to add sense and structure to video footage, enabling the FLEXIDOME IP micro 3000i and IP turret 3000i IR cameras to understand what they are seeing and gives customers a smart choice to know what is next. Because situations fluctuate, it is necessary to capture vital information under any circumstance. Essential Video Analytics can be used for advanced intrusion detection, such as alerts to loitering or a person or object entering a pre-defined field. Additionally, it can also help to enforce health and safety regulations such as no-parking zones and blocked emergency exits. The FLEXIDOME IP micro 3000i is compact in design and built for high-quality, round the clock performance and easy installation. The FLEXIDOME IP turret 3000i IR has built-in infrared imaging to enable high-quality images even in complete darkness.

DAHUA EMPOWERS WIZMIND WITH 5-YEAR WARRANTY l Dahua Technology’s WizMind, a portfolio of solutions composed of project-oriented products including IPC, NVR, PTZ, XVR, thermal and software platform, now has a 5-year warranty. WizMind solutions are powered by an advanced AI chip and deep learning algorithms to provide comprehensive humanoriented solutions, including face recognition, privacy protection, human video metadata, people counting, stereo analysis, etc., enabling rapid and precise reaction on what matters to you. In addition, it provides more precise and effective AI search to locate key targets, generating extensive situational data for business analysis. To protect people’s personal data, WizMind provides privacy protection and supports real-time mosaic masking of human faces or human bodies detected in the monitoring area, which is needed in courtroom scenario and valuable to retailers alike who can optimize their business through intelligent analysis of customer flow recorded without violating privacy. Contact: Dahua Distributors

Contact: Bosch Distributors

INNER RANGE INTEGRATES INTEGRITI WITH TRAKA KEY CABINETS AND LOCKERS l Inner Range has integrated Integriti with Traka key cabinets

and lockers, an integration that gives Integriti the ability to create and edit users within Traka as well as monitor the activities of those users. By using these features, Integriti system administrators can realise benefits, such as reduced administration costs, central management of user information, as well as a recorded history of a user’s interaction with Traka key safes and lockers. When giving an Integriti user permission to use the Traka Key Safe or Locker it is possible to send the following Integriti information to Traka: • First name • Last name • First date the user is able to use the key safe or locker • Last date the user is able to use the key safe or locker • If the user’s access has been cancelled • Pin number for unlocking without a card, or to be used for 2-factor authentication. Manufacturer: Inner Range Contact: +61 3 9780 4300

ORCHID VMS AVAILABLE FROM SENSATEK l Orchid VMS provides local and remote access to live and recorded video through an intuitive web browser interface, with the same user experience on both workstations and mobile devices. The Orchid web interface is hosted by one or more Orchid servers running on traditional Windows or Linux systems, NAS storage devices, or on supported embedded hardware. Orchid supports over 4500 IP cameras through the ONVIF Profile S specification. This cross-platform flexibility adapts to your existing infrastructure and reduces IT, hardware, and licensing costs. Orchid boasts a simple, sophisticated interface that offers a rich, engaging user experience. In addition to camera auto-discovery and configuration. Orchid also features an advanced capture engine that provides redundant edge- and rules-based alarm recording. Supported browsers include Chrome, Safari, IE, and Firefox, there are unlimited user accounts with fixed roles, server OS options include Linux, and Windows. Distributor: SensaTek Contact: 1300 791 426

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● Regulars

Help desk

Our panel of experts answers your questions.

try to avoid abrasive cleaning products, even when trying to remove difficult to shift accumulations. Always remember plain water is the greatest solvent in the universe.

Q: Has SEN heard of an issue with some dome camera bubbles relating to IR light being reflected back towards the sensor from a scratched bubble after routine cleaning? A: We have heard of this issue but have not observed it in the field. Apparently using typical cleaning materials – this might include polymerbased cleaning cloths – dome bubble coatings can be scratched, and the accumulation of these tiny scratches may cause IR light to scatter back towards the camera sensor leading to IR blooming. While we have not seen this in practise, the effect can be sufficiently bad that cameras are functionally blinded. Using cleaning methods like low pressure water nozzles (if IP66 housings) or cloth made of softer materials, including natural fibres, may help, but there’s no guarantee there won’t be some impact over time. Apparently, the damage is a similar to using cotton to clean expensive sunglasses – the coatings will wear away. Hydrophilic titanium dioxide coatings, which shed water and accumulated dust when sprayed with water are likely to eliminate the issue. Microfibre camera lenses cloths may help but cleaning external poly housings is not their usual forte, so there will need to be some experimentation. Obviously,

Q: We are looking to use a mobile CCTV trailer to provide surveillance around multiple sites we manage and find that the available units are highly customised – what are the key features of mobile surveillance trailers in SEN’s opinion? A: In no particular order and throwing everything as well as the kitchen sink at your question, we’d be looking for redundant communications paths, such as 4G and 4GX with a signal booster, tamper alarms, capable CCTV cameras – fixed and PTZ optical and possibly fixed thermal cameras for long range perimeter detection, with a telescoping or folding mast to allow greater camera range and enhanced vandal resistance. Look for battery support – LiFePo is probably the best balance of weight, size and performance, but quality AGMs like LifeLine or Fullriver are excellent, too. Opt for more solar panels than you think you need, managed by an MPPT solar controller, supported by a diesel generator. Look for considerable video storage capacity, multiple light sources,

including visible floodlights, infrared flood and spotlights, duplex audio, a video help point/integrated PA system, siren, strobe, access control of trailer systems, long range Wi-Fi, an alarm panel with 360 PIR detection of attempts to approach the trailer. The unit will also need an integrated CCTV management solution so operators can position cameras once the trailer is onsite. Depending on requirements, the system will need to transmit live video streams, or store them locally, while transmitting alarm events. A CCTV solution that incorporates analytics will help with managing bandwidth. The unit needs to be weather and vandal proof, have decent ground clearance so it can be towed over rough ground, and should feature a full-sized spare wheel. If you go with a passive 4G signal booster you’ll want the antenna to be as high as possible without getting in the way of camera views. The antenna mount will need to be stainless, a base plate is better than one of the adjustable types and use plumber’s tape to ensure wind vibration and thermal expansion don’t loosen the antenna thread. Passive boosters work, especially in areas where signal is miserable. If you can’t get 4G, try 3G – it’s slower but the range is much greater, allowing you to get notifications

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of events, as well as low-res video, with high-res stored onboard. Q: What’s the best way to handle very long zone loops? Would you recommend using a large AWG cable, or other there other techniques that would be more effective? A: If you’re installing long cable runs in zone loops there are going to be issues of voltage loss. Given most security cables have a resistance of 16.4 ohms per 100m across a 2-wire circuit, and a PIR taking 20mA will have a voltage drop of 0.33V per 100m, you’ve got plenty of scope in domestic and SME situations. On big installs with enormous cable runs you’ll run into trouble, especially if instead of using star configuration you add multiple sensors to some of your loops. There’s a degree of customisation in the field required to uncover what works best on your site. Larger diameter cables will assist and, in some cases, they may double your reach. In other installations you should consider BUS-based systems and/or remote controllers to support farflung sensors. Long range wireless is another option and, depending on the environment, you may get reliable performance of 300 metres or more, though this will require on-site testing and will need to be managed to ensure range is not attenuated over time. Manufacturers are reluctant to make claims about wireless sensor range because conditions will impact on performance, but these devices can have more reach than you’d expect, especially if installed line of sight. If we needed very long range wireless we’d talk to BGWT about DSC PowerG, which has a full range of sensors offering 2000 metres line of sight – that’s very strong performance. It may also be worth considering Wi-Fi sensors that leverage existing networks to deal with extreme long ranges. If you choose this path physical security, including tamper, cyber security and power redundancy considerations apply to blue cable and any network devices involved. Something you need to remember with V DC runs from the controller to the sensor, is that the signal needs to go both ways

and the maximum length of the cable run is for the round trip. Q: Recently SEN posted a piece on capacitive field effect sensors for perimeter solutions, which operate on the basis of tuned circuits that create resonant frequencies broken by intruders to trigger alarm events. Is it true that filters are needed to ensure such solutions function reliably? A: Yes – we pointed out in that article that when installing capacitive field effect sensors in external environments the system must include at least 3 band pass filters. You need a lower frequency filter to reject vibrations as a result of low-mass, slow moving items like paper, leaves or plastic being blown by the wind. You should also have a high frequency filter to stave off the vibrations of wind in field wires, while the last filter will be a lightning protection surge arrester. Making sure these 3 filters are in place during installation will save time later on when techs are running around chasing the instigators of false alarms.

WHEN INSTALLING PIEZOELECTIC GLASS BREAK SENSORS MAKE SURE YOU PUT THEM AS CLOSE AS POSSIBLE TO THE WINDOWPANE AND IN DIRECT LINE OF SIGHT. past the window frame as a mounting point for these units because if they’re not fixed to a solid structure, they’ll give false Doppler shift amplification. Bear in mind that glass break sensors are not always useable with all types of glass. In most applications you’d have to support a glass break with an internal sensor – reed, PIR or dual technology sensor – given entry might still be gained without breaking glass. It can be tricky testing glass breaks during commissioning – you need a dedicated tool for the job. Bosch makes one, DSC makes one and Hills carries a Sentrol glassbreak tester.n

Q: What’s the best location for a glass break sensor and can you advise on test methods during commissioning – walk testing is not really an option. A: When installing piezoelectic glass break sensors make sure you put them as close as possible to the windowpane and in direct line of sight. You can’t go se&n 49

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