Security Solutions #111 by Security Solutions

AUSTRALASIA’S LEADING SECURIT Y RESOURCE FOR BUSINESS AND GOVERNMENT SECURITY SOLUTIONS • ISSUE 111 • JAN/FEB 2018

ISSUE 111 JAN/FEB 2018

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How to Use

PSYCHOLOGY

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ISSUE 111 R I S K Y

FEATURES

B U S I N E S S

CONTENTS

COVER STORY

Melissa K Weinberg, PhD of Deakin University looks at the science of Choice Architecture. How can we use psychology to influence decision making with a view to achieving more desirable security outcomes?

26 RISKY BUSINESS

How do you manage the risks associated with a facility being used for a heinous, criminal, public act such as the recent shootings at Mandalay Bay in Las Vegas?

54 BEWARE THE WOMEN OF ISIS

This new report by Anne Speckhard, PhD and Ardian Shajkovci, PhD, from the International Center for the Study of Violent Extremism, raises frightening questions about women returning from the ‘caliphate’ – if they can return at all.

58 CYBER RANSOM

Juniper Research predicts the cost of cybercrime will climb to an estimated US $2.1 trillion by 2019, far exceeding the revenue generated by more traditional criminal activity. How can you keep your business safe from cybercrime?

74 THE CHANGING SECURITY LANDSCAPE We explore the security landscape of the past and compare it to the landscape we see today. How have we arrived at where we are? What are the current security service delivery trends? Where might those trends lead and what opportunities might they present for the security industry?

REGULARS 06 LETTER FROM THE EDITOR 08 LEADERSHIP

Jason Brown looks at the role of governance in leadership.

10 CYBER SECURITY

Jason Brown looks at the role of governance in leadership.

12 RESILIENCE

Dr Rita Parker looks at the socio-technical imperative of a resilient organisation.

14 HUMAN RESOURCES

Greg Byrne examines the obligations of employers regarding full-time employees employed under the conditions of a contract.

16 RISK MANAGEMENT

Dr Kevin Foster examines the potential for borrowing ideas from CPTED to consider ways that we might mitigate the threat of vehicle attacks at places of mass gathering and mass transport facilities.

18 COMMUNICATIONS

34 OPERATIONS

Richard Kay presents the second part in his special look at the benefits of training beyond firearms qualifications.

38 CCTV

We examine the potential of a new low cost storage method for high quality CCTV surveillance.

42 BUSINESS

78 SECURITY STUFF 80 SPOTLIGHTS 84 PROFILES 94 PRODUCT SHOWCASES 98 SHOPTALK

Company announcements from within the industry.

In the first of a four-part series, Alex Sidorenko, founder and CEO of Risk-Academy, explains how the key to managing corporate risks is often through dealing with the individual risks of decision-makers first.

52 LEGAL Q&A

Wills are an important safeguard for anyone who works in a dangerous role or owns a business. We look at the 10 most important things you need to know about wills.

62 AVIATION

What is the real value of Air Marshals?

66 ACCESS CONTROL

What are the emerging trends in smart building security?

20 THINKING ABOUT SECURITY

What are the benefits of going back to security basics?

22 EVENTS

A look at upcoming industry events.

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FROM THE EDITOR www.securitysolutionsmagazine.com

EDITORIAL

EDITOR John Bigelow EMAIL john@interactivemediasolutions.com.au SUBEDITORS Helen Sist, Ged McMahon

CONTRIBUTORS

Garry Barnes, Jason Brown, Greg Byrne, Kevin Foster, Richard Kay, Steve Lawson, Justin Lawrence, Scott O’Driscoll, Rita Parker, Don Williams, Lamie Saif, Anne Speckard, Alex Sidernko, Ardian Shajkovci, Ami Toben, Simeon Votier

oes Australia really take security

Australian’s do have a very relaxed attitude

seriously? Yes, Government claims

to security because they believe, rightly or

to, and some of the corporate

wrongly, that “it will never happen here”. This

sector demonstrate a passing

is a sentiment we can only hope remains true.

interest from time-to-time, but what of the

However, as the old axiom states, one should

average man and woman on the street? Do we

always expect the best but plan for the worst and

honestly take security seriously or do we, as a

prepare to be surprised. Of course, one should not have to rely upon

nation, just pay lip service to the idea

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ACCOUNTS

some form of devastating incident to occur in

of security? As we enter 2018, we should be thankful that

order to force people to take security seriously.

Australia has never suffered a major terrorist

There is a great deal that the security industry

incident the likes of 9/11, the Boston bombings,

can do to educate the business community about

the bombings of July 7, 2005 in London or the

the benefits of taking security seriously. In past

terrorist attacks of October 12, 2002 in Bali.

issues Security Solutions Editor-At-Large Rod

However, as a result, the Australian community

Cowan has written about how security can act as

has become somewhat complacent with regard

a differentiator for business and give companies

to security. I often hear many of our readers who

a competitive edge. If we have learned anything from tragic

PHONE 1300 300 552 EMAIL accounts@interactivemediasolutions.com.au

are security managers within large corporations comment on the differences between attitudes

events that have occurred globally in recent

PUBLISHER

to security in Australia and America, where they

years, it must be that the world has changed –

often have to travel and work. According to many

permanently – and we cannot keep pretending

security managers, Americans understand that

that it has not. 9/11 was not an isolated incident

terrorism is a clear and present danger and a

and if groups like ISIS have their way, such

fact of daily life and thus, they treat security

attacks will become much more frequent. There

and security workers with the due respect. In

is a great deal more work to be done to ensure

contrast, they believe that Australian’s have a

that we create the kind of effective security

very blasé attitude towards security and it is this

culture within organisations and the broader

attitude that makes us much more vulnerable

community that will enable Australian’s to be

to attack.

safe and secure. And the work must begin with

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DISCLAIMER

The publisher takes due care in the preparation of this magazine and takes all reasonable precautions and makes all reasonable effort to ensure the accuracy of material contained in this publication, but is not liable for any mistake, misprint or omission. The publisher does not assume any responsibility or liability for any loss or damage which may result from any inaccuracy or omission in this publication, or from the use of information contained herein. The publisher makes no warranty, express or implied with respect to any of the material contained herein.

In my opinion, having recently travelled

security professionals. Let’s make 2018 the year

through Egypt and Jordan, they are correct.

that Australia begins to take security seriously. n

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6 // SECURITY SOLUTIONS

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John Bigelow Editor

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LEADERSHIP

GOVERNANCE – THE RESPONSIBILITY OF LEADERS n recent articles, I

Although not an exhaustive

BY JASON BROWN

(known as Basel II). The governance

improvement, and the status of

talked about the role

list, it is good governance for

arrangements and metrics

efforts to improve previously

and attributes of

any organisation to establish a

suggested in the paper would have,

identified deficiencies.

leaders, managing

framework which provides for the

if not prevented, greatly mitigated

security through metrics and

following to meet organisational

the spread of the GFC.

leaders’ self-awareness. It is time to

and community expectations. There

talk about governance –

must also be a clear definition of

out the reference to banking and

must include risk profile against

accountability, responsibility,

roles and accountabilities for all

finance measures and substituted

expectations. Reporting frequencies

delegation – from the board and

decision makers and decision-

‘security’ in the governance

may vary with the significance and

chief executive officer down.

making bodies, such as committees.

section of the report. It makes a

type of information and the level of

This is especially true for the roles

useful structure for thinking about

the recipient.

the provision of good governance.

and accountabilities of leaders,

security governance.

“The concept of governance is

particularly at an executive

not new. It is as old as human

management level, which should be

civilization. Simply put, governance

articulated and documented.

All material aspects of the

A board exists to provide

security rating and estimation

to the operational level. It is the

Every leader is responsible for

means the process of decision

I have taken the liberty to take

Corporate governance (paraphrased from Basel II, p90):

Internal ratings must be an essential part of the reporting to these parties. Reporting

In summary, security is a core component of good governance

and should have appropriate attention from the board through

making and the process by which

strategic oversight of its operations,

processes must be approved by the

job of leaders at all levels to

decisions are implemented (or

while the executive management

organisation’s board of directors

ensure good governance to achieve

not implemented). Governance

is responsible for the day-to-

or a designated committee thereof

organisational goals. n

can be used in several contexts

day operations of the business.

and senior management. These

Jason Brown is the National

Managers should be assisted in their

parties must possess a general

international governance, national

work through the establishment

understanding of the security

Security Director for Thales in

governance and local governance”

of key committees, such as an

risk rating system and detailed

Australia and New Zealand. He

(United Nations Economic and

audit and risk management which

comprehension of its associated

is responsible for security liaison

Social Commission for Asia and

may address a range of issues

management reports. Senior

with government, law enforcement

the Pacific, 2007 What is good

from financial to security risks

management must provide notice

and intelligence communities to

governance?).

and compliance. Such committees

to the board of directors or a

develop cooperative arrangements

should have appropriate terms

designated committee thereof of

to minimise risk to Thales and those

ground but, most importantly, it is

of reference or charters (not

material changes or exceptions

in the community that it supports.

about making decisions and getting

just activity statements) and be

from established policies that will

He is also responsible for ensuring

things done or, in the case of

geared towards achievement

materially impact the operations of

compliance with international

security risks, getting things done

of business objectives. Such

the security system.

and Commonwealth requirements

to stop other unpleasant things

objectives and structures should be

being done!

regularly reviewed.

Senior management also must

for national security and relevant

have a good understanding of the

federal and state laws. He has served

security rating system’s design

on a number of senior boards and

Good governance has nine

It is interesting to note that

major characteristics, as follows:

many commentators suggest that

and operation, and must approve

committees, including Chair of the

• anticipatory

the global financial crisis (GFC)

material differences between

Security Professionals Australasia;

• consensus oriented

resulted from systemic failures

established procedure and actual

member of ASIS International

• accountable

of governance in the financial

practice. Management must also

Standards and Guidelines

• transparent

institutions. Ironically, in 2004, three

ensure, on an ongoing basis, that the

Commission; Chair of Australian

• responsive

years before the GFC, the Basel

rating system is operating properly.

Standards Committee for Security

• effective and efficient

Committee on Banking Supervision

Management and staff in the

and resilience. As of February 2017,

• equitable

published International Convergence

security control function must meet

Jason has been appointed Chair of the

• inclusive

of Capital Measurement and Capital

regularly to discuss the performance

International Standards Committee

• follows the rule of law

Standards - A Revised Framework

of the rating process, areas needing

for Risk Management.

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CMY

such as corporate governance,

This definition covers a lot of

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CMY

NEW!

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CYBER SECURITY

CYBERSECURITY PREDICTIONS FOR 2018 nline security is

come under attack. When one device

that requires telecommunications

determine if law enforcement

seemingly getting

is compromised, the hacker can

carriers to block users’ access to

authorities can have far-reaching

more compromised

easily overtake the whole system of

private, government unapproved

surveillance powers. Many privacy

with each passing

interconnected devices. One of the

VPNs (Virtual Private Networks) by

activists are striving to overturn

year. 2017 has witnessed some of

biggest fears is that hackers might

February 1. This would mean that

the law passed in July, which

the worst security breaches in

compromise medical IoT devices, and

lots of people in China will not be

allows government agencies to

history – such as the breach of

patients’ information can be leaked.

able to reach the global internet,

collect data from large groups of

Equifax, which impacted over 143

A connected smart home will be

as many sites – such as Google or

people at once.

million clients in the U.S. and

another popular target for hackers.

Facebook – are blocked in China.

abroad. There were also three major

What’s more, breached IoT devices

state-sponsored ransomware

can be used in vast scale DDoS

5. The EU is implementing General

How to secure your web presence in 2018

attacks, affecting hundreds of

attacks, putting down virtually any

Data Protection Regulation. GDPR,

Internet users can still take

thousands of targets around the

Internet-based service or website.

coming into force in May (2018),

matters into their own hands

is going to introduce stricter rules

and secure their own computers

2. Increase in travel data breach.

for companies on storing personal

or smart devices. It’s important

Hackers are discovering that

user data and on obtaining

not to click on strange emailed

getting increasingly dangerous,” said

travellers who book their trips

customer consent. The regulation

links, not to download from

Marty P. Kamden, CMO of NordVPN.

online share their passport and

will have global reach and force

unofficial app marketplaces, to

“Besides, system administrators are

credit card data, which can be

companies to protect user data –

always have strong passwords,

not ready to protect their networks

stolen. This marks the move

being one of the rare examples of

and to be generally cautious when

from more sophisticated breaches.

towards specific online breaches,

governments striving to actually

going online.

We believe that attacks will only

targeting groups of people – such

protect data privacy.

keep getting worse.”

as travellers, online shoppers,

world. Unfortunately, it looks like this is just the beginning. “Ransomware assaults seem to be

In addition, Internet freedom

and others.

has been on a steady decline. For

It’s also highly recommended to use online privacy tools, such

6. Digital Economy Bill in the UK.

as VPNs, which encrypt all the

The UK is planning to pass a bill

information that is being shared between the user and VPN server.

example, in the US, ISPs have the

3. New, larger ransomware attacks.

that requires age verification for

right to track customer data without

This year has shown the power of

adult site visitors. Age verification

consent and sell it to third parties,

one ransomware attack that can

is done through collecting various

security and privacy, cybersecurity

and net neutrality is under attack.

disable hundreds of thousands

data about the user, which poses

specialists will be in big demand,

Other countries are also passing

of computers around the world.

a huge risk of data leaks and

and companies will be looking

freedom-limiting laws.

Companies are not yet up to

data loss, with sensitive private

to fill new job openings for

speed with sophisticated hacker

information being stolen.

cybersecurity professionals. Those

Below are the top 7 predictions for cyber security threat in 2018.

who want to protect their own

technologies, so there is a huge risk of new, larger ransomware attacks.

1. Increase in IoT attacks. As Internet

7. Dutch referendum on

data at home need to learn simple

government surveillance

cybersecurity tricks themselves. n

of Things (IoT) devices become

4. China to ban VPNs. China’s

powers. The Netherlands will

common-use, they will continue to

government passed a regulation

hold a referendum next year to

10 // SECURITY SOLUTIONS

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With the decline in online

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RESILIENCE

DR RITA PARKER

UNDERSTANDING THE SOCIOTECHNICAL IMPERATIVE OF A RESILIENT ORGANISATION T

he organisational

In resilient organisations, this

also cause people to be distracted,

fundamental quality of all security

landscape has

has led to a management cultural

overly stressed and potentially

managers and professionals. Just as

changed rapidly since

revolution and, given these

isolated in their work environment.

a good manager should not allow

the start of the 21st

imperatives, effective security

Part of the daily work of security

a valuable machine or other asset

century, leading to more demands on

professionals today are those

professionals and managers is

to break down because of lack of

security professionals who need to

who no longer embrace parochial

to deal with problems which

maintenance, similarly, a security

have a high-level and overarching

practices, but rather international

occur during everyday business

professional should not allow

understanding of the complexities of

security management practices,

and organisational operations.

a valuable human contribution

the organisation. Increasingly, there

including understanding and

These daily problems can be

to be lost or become vulnerable

is a greater need for awareness of the

being equipped to address socio-

about tangible issues such as

because of lack of proper care and

demands, and limitations, of the

technical challenges.

infrastructure, communication

appropriate attention.

socio-technical interface within

Technological advances

equipment, supply chains and so

Levels of job satisfaction,

organisations. This is within the

have improved communications,

on. Other problems can be less

job involvement, organisational

context of a culturally diverse, highly

encouraged innovation and

tangible, such as informal networks,

commitment, absenteeism and

mobile workforce, operating in a

creativity and saved time within

interpersonal communications,

turnover, as well as poor or

global competitive environment

an organisation. Technological

human relations, employee

inadequate performance, can

against a background of new and

gains have also changed the

discontent and passive-aggressive

be early and critical signs and

increased risks from multiple sources.

way people engage and interact

disruptive behaviour. While some

potential indicators of inhibitors of

with each other, especially in the

of these types of problems can

resilience within an organisation.

influenced the way organisations

workplace. Recognising the need to

appear, at least to the superficial

These types of indicators can also

operate in this century. Some factors

optimise the relationship between

observer, to be time consuming

help identify potential weaknesses

are intrinsic to the organisation,

the technology system and the

and not directly security related,

in the security of the organisation.

while many others are beyond the

social system is one of the most

some can be more insidious and

direct control of organisations.

demanding areas and pressing

destructive to the overall integrity

managers and professionals today

Several notable influencing factors

imperatives for security managers.

and resilience of the organisation

understand the complexity of the

are the pace of change, which seems

Some technological advances have

and its future if they are not

inter-relationships within each

certain to continue to increase;

redefined socially appropriate

detected, monitored and mitigated

organisation and do not view

global competition; additional and

and acceptable behaviours in

as soon as possible.

people or technology in isolation

different risks and threats, including

the workplace, such as sending

With the socio-technical

of each other, but recognise each

disruptive digital technologies;

emails to the person in the next

imperative in mind, an integral

component as part of the overall

changing vectors; and the changing

office or work cubicle instead of

aspect of a resilient organisation

socio-technological system

relationship and expectations

speaking to them directly. Yet, some

today is good human resource

contributing to organisational

between employers and employees.

technological developments can

management and it should be a

resilience. n

Several critical aspects have

12 // SECURITY SOLUTIONS

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It is imperative that all security

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E N T E RTA I N

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SECURE

20/12/17 4:34 pm

CivSe

HUMAN RESOURCES

EMPLOYMENT CONTRACTS BY GREG BYRNE

have previously

of the employment, limitations on

the position title and reporting

could be a breach of contract

discussed the

the employee’s ability to compete

lines, along with restraint of trade

for an employer to fail to

National Employment

with the employer after they leave

(which protects the employer

take reasonable steps to

Standard and the

the company, specific grounds for

from an employee trading near to

ensure that employees are

rights and obligations of

termination, dispute resolution,

where they used to work) should

not exposed to bullying or

contractors, but I have not

terms of confidentiality and

also be built into the contract.

harassment, or to risk of

discussed the rights and obligations

rights to anything the employee

The management of contracts

of employers regarding full-time

produces while employed by the

of employment in Australia is not

employees employed under the

company. Employment contracts

without nuances and complexities,

work to certain categories of

conditions of a contract.

can also reference and rely on

about which employers should be

employees and/or in certain

other documents, including

aware. On the face of it, it would

policies and job descriptions.

seem quite a simple task to employ

An employment contract is an agreement between an employer and employee that sets out terms

Contracts offer benefits for

someone on contract and then

physical or mental injury • the employer’s duty to provide

circumstances • the employee’s duty of care and competence

and conditions of employment

both the employee and the

terminate them when the contract

or a professional relationship. A

employer, which is why they are

expires. This of course is true;

contract should be specific to the

becoming increasingly popular.

however, employers need to be

individual needs of the parties

For the employer, they offer the

aware that during the term of the

entering into the arrangement

advantage of engaging a worker

contract and at its end, they have

cooperate with the employer

and can be in writing or verbal, or

for a specific period of time, at

certain obligations. A longstanding

in the operation of the

partly in writing and partly verbal.

the end of which there are no

obligation was clarified in

The Fair Work Ombudsman advises

messy separation issues. For the

2014 when the High Court of

that an employment contract

employee, it guarantees (subject

Australia determined the case of

or the obligation of the

cannot provide for less than the

to performance, conduct and

Commonwealth Bank of Australia v

employee to desist from all

legal minimum set out in either the

competence issues) a set period

Barker [2014] CA 32 (10 September

actions causing commercial

National Employment Standards

of employment.

2014) and found there was no

detriment to an employer or to

implied mutual trust and confidence

have regard to the interests of

(NES), the associated award,

Awards do not cover such

• the employee’s duty to obey the lawful reasonable instructions of the employer • the employee’s duty to

employer’s business • the employee’s duty of fidelity

enterprise agreements or other

aspects as intellectual property,

automatically written into

registered agreements that may

confidential information,

employment contracts in Australia.

apply to particular workplaces. All

following employer’s policies or

Prior to this decision, it was assumed

there is no general implied

employees in Australia are covered

reasonable instructions, but these

that employers were not permitted

obligation to act in good faith;

by the NES, regardless of whether

can be written into employment

to breach the trust or confidence of

however, it can be imported

they have signed a contract,

contracts. Contracts should

employees. It has now been clarified

into a contract by express

are working under a workplace

contain clauses that protect

that this is not the case.

or implied provision to

agreement, or are casual workers.

confidential information and

A contract cannot make employees

intellectual property, state that

of law that everyone should be

It is important to understand that

worse off than their minimum legal

an employee is required to follow

aware of, including:

the requirements of these implied

entitlements (as established by

employer’s policies and that an

• the implied duty of care, which

terms will vary from one situation

the NES and an industrial award

employee is required to follow

requires that the employer

to another. Employers should seek

applicable to that industry).

the reasonable instructions of

take reasonable care for

out independent legal advice

The contract can include

the employer. Flexibility as to

the health and safety of its

if there is any doubt as to their

location of work, hours of work,

employees; for example, it

obligations. n

information regarding the duration

14 // SECURITY SOLUTIONS

008-025_SSM111 Regulars.indd 14

However, there are other areas

his employer • the duty of good faith –

that effect.

securitysolutionsmagazine.com

20/12/17 4:34 pm

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Human Security

Cyber Security

Law Enforcement

Border Security

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008-025_SSM111 Regulars.indd 15

20/12/17 4:34 pm

RISK MANAGEMENT

CREATIVE SECURITY NEEDED TO MITIGATE HOSTILE VEHICLE ATTACKS BY DR KEVIN J. FOSTER

n a previous article I

are sometimes used to reduce

outside a sports stadium, concert

state of CPTED might have a harder

wrote about the

the relative ‘capability’ of the

hall or convention centre.

edge, but with careful design the

‘wicked problem’ of

attacker to achieve his goal while

hostile vehicle (HV)

also achieving some degree of

designers are now considering

the intent of the attacker instead of

attacks and some of the relevant

psychological deterrent. However,

the use of hard security measures

trying to physically stop them in all

standards that might assist with the

as a general rule, the harder

like bollards and concrete blocks.

places at all times.

choice of bollards and other

the security measures the more

However, barriers that are rated to

barriers. In this article, I want to

expensive the security becomes

stop a car or a truck travelling at

designers to put forward creative

discuss the potential of borrowing

and often the uglier the built

a significant velocity can be very

ideas to solve this very dynamic

ideas from Crime Prevention

environment becomes. Perhaps it

expensive, especially if the barriers

design problem. Furthermore, risk

Through Environmental Design

is also important not to over-react

are required over significant

and security policy needs to be

(CPTED) to consider ways that we

to the terrorist threat in places

distances (e.g. around the entire

developed to encourage creative

might mitigate this threat at places

where the likelihood of an incident

perimeter of a sports stadium or

security infrastructure solutions

of mass gathering and mass

is relatively low and no greater

along the length of a purpose built

in order to subtly but effectively

transport facilities.

than at other similar places. It has

bicycle path).

protect our people as they go about

CPTED provides valuable

to be remembered that a ‘probable’

It is not surprising that many

Therefore, maybe we need

emphasis can still be on mitigating

I would like to challenge all

their business and leisure in public

design principles that can have a

threat at the national level does

to reframe CPTED to deter or

places. This security should not

mitigation effect on the ‘intent’ of

not equate to a ‘probable’ threat at

demotivate the hostile vehicle

change or hinder our way of life; it

a potential offender. These design

every place in Australia.

attacker. Sadly we might simply

should be designed to enhance it. n

principles usually emphasise ideas

However, the apparent increase

change the means that the Dr Kevin J. Foster is the

about territoriality (ownership

in the frequency of hostile vehicle

attacker uses to achieve his deadly

of the space), surveillance, and

attacks targeting pedestrians,

goals. However, we need to keep

managing director of Foster Risk

access control. CPTED designers

requires us to rethink what we

improving our security, in dynamic

Management Pty Ltd, an Australian

typically focus on softer ‘natural’

can do to protect people where

or agile ways, to counter these

company that provides independent

mitigation measures rather than

vehicles can come into close

evolving threats.

research aimed at finding better

hard structural barriers and

proximity with very large numbers

electronic security.

of people. This might be at a

could be modified to embrace ideas

public safety, and improving our

transport facility like a train or bus

of Terrorism Prevention Through

understanding of emerging threats

station, or it might be in an area

Environmental Design. This evolved

from ‘intelligent’ technologies.

Hard measures like bollards and other types of vehicle barriers

16 // SECURITY SOLUTIONS

008-025_SSM111 Regulars.indd 16

Perhaps the CPTED approach

ways to manage risk for security and

securitysolutionsmagazine.com

20/12/17 4:34 pm

25 – 27 JULY 2018

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008-025_SSM111 Regulars.indd 17

MELBOURNE CONVENTION + EXHIBITION CENTRE Find out more at securityexpo.com.au

20/12/17 4:34 pm

COMMUNICATIONS

HOW TO STAND OUT FROM THE PACK BY SIIMON REYNOLDS

ecently, I went to one

Take the mobile phone industry

do any of this, you have a genuine

and brand identity stack up? Does

of the world’s biggest

as an example. Nokia and Motorola

opportunity to make your service

it shout, “Look at us, we’re really

markets. Over 2,500

were both making quite good

really shine, and thereby greatly

special!” Or does it whisper, “Hey,

vendors sell their

mobile phones. Then Apple came

increase both your sales and the

don’t take any notice of us, we’re

wares every week at the Rose Bowl

along with the iPhone, something

percentage of customers who

pretty much the same as everyone

Flea Market in Pasadena, California.

that not only transformed the entire

come back.

else”? If you don’t say something

You can buy almost anything, all of

mobile phone industry, but also

it old or used. My wife and I went

revolutionised how mobile phone

did at the last company I owned, an

remarkable, why on earth should

there expecting to walk away with a

software was developed.

advertising agency:

anyone call you?

mountain of bargains. Instead, we left with nothing. Why? Because, despite the fact there

Here are some of the things we

remarkable, or at least look

Pretend for a moment that you

How could you make your

• When clients came into our

product profoundly different from

office for meetings, they

are not the owner of your business.

that produced by your competitors?

weren’t just offered coffee or

Take a look at it as an outsider.

were over 50,000 items available

Rather than just slightly better,

tea. They were given an actual

When you peruse your website,

to buy, there was a dire shortage

as it probably now is. What could

menu of numerous coffees and

your ads, your brochures and sales

of stuff that was actually special or

you add to it, or subtract from it, to

six different teas they could

materials, do they startle you with

unique. If we are not careful, our

make it really stand out from the

choose from.

their freshness, energy, relevance

businesses will end up with the

sea of sameness in your industry?

same problem of offering plenty

Take a few minutes now to have

‘60-Second Monthly Review’,

of stuff, but nothing extraordinary;

a think about this. It will be time

where they ranked us in five

selling goods that aren’t that good;

exceedingly well spent.

different quality areas.

and presenting services that serve

• Every 30 days, they filled out a

• They were invited to boardroom

and uniqueness? No? Well maybe you should change them. Appearances count. Branding matters. Advertising can be the crucial point of difference if your

2. MAKE YOUR SERVICE REMARKABLE

lunches where interesting

product or service doesn’t stand

research was presented and, at

apart from your competition.

need another okay business.

What if, no matter how hard you

night, to concerts and movies.

Almost every industry is vastly

try, you cannot think of a way

over-catered for already. If we

to differentiate your product or

recently-published books about

to stand out from the pack. If you

are to thrive in this overcrowded

service? No matter, all is not lost.

business and marketing.

aspire to business greatness, they

marketplace, we must do

Just make amazing service your

something, anything, to stand out

point of differentiation. It is easy

beautiful cards with written

from the pack. There are three

to do – just look at every point the

messages from our team.

fundamental ways to do this:

customer comes into contact with

Were we the best advertising agency

you, and conjure up some way to

in the city? Maybe, maybe not, but

Australia’s foremost marketing

1. MAKE YOUR PRODUCT EXTRAORDINARY

make it special.

we certainly offered the finest, most

experts and coaches entrepreneurs

memorable service. And so can you.

from all over the world, increasing

Right now I’m betting you are

phone that would charm their socks

producing a reasonable product

off? How could you make their

at a reasonable price. But that is

nobody brilliantly. The truth is, the world doesn’t

What could you say on the

• They were sent important,

• On their birthdays, they received

So folks, they are the three areas to look at when evaluating how

are not just ‘nice-to-haves’, they are ‘must-haves’. n Siimon Reynolds is one of

their sales, improving their profits and helping them work more

experience at your office or store

3. MAKE YOUR MARKETING DIFFERENT

a dangerous place to be. The past

really great? What about after sales

Like it or not, potential customers

siimonreynoldscoaching.com. Siimon

10 years have shown us forcefully

service? How could you make that a

often choose who they buy from,

also offers online courses on business

that reasonably good does not cut

little more unusual and remarkable?

based on image. That being the

through The Fortune Institute. Find out

it anymore.

In a world where few companies

case, how does your marketing

more at www.thefortuneinstitute.com

18 // SECURITY SOLUTIONS

008-025_SSM111 Regulars.indd 18

effectively. To learn more, visit www.

securitysolutionsmagazine.com

20/12/17 4:34 pm

READ OUR FREE DIGITAL MAG subscribepage.com/ssm109

securitysolutionsmagazine.biz

008-025_SSM111 Regulars.indd 19

20/12/17 4:34 pm

THINKING ABOUT SECURITY

SECURITY BASICS BY DON WILLIAMS

ccasionally, there is

Additional questions:

assessment, risk assessment,

and technical terminology, but it

benefit in returning to

• What is really important to

security surveys, access control,

should not be used to befuddle

alarm monitoring and response,

the audience or to hide a lack of

cost benefit analysis, media

fundamental awareness.

the absolute basics of our knowledge set.

There are a number of reasons why this is of value: sometimes we have become so entrapped by the detail that we forget the basics, sometimes we become expert in a field and lose

our business? • Can we make it hard for villains to get to the assets? • Can we make it hard for them to move or damage the assets? • Can we know if they are doing it?

sight of the underlying principles,

• Can we record them doing it?

and sometimes we have come into

• Can we do this without

management, image protection,

Knowing the fundamentals

equipment selection, policies,

also provides a solid foundation

procedures, training, monitoring,

upon which to build our security

assurance reviews, risk transfer,

plans, processes and capabilities.

emergency and crisis management,

Without such a solid basis for what

business continuity and so on.

we do and why, there is the real

Understanding the basics not

likelihood, indeed probability,

security from another discipline and

damaging the image of

only reminds us of what we do,

that the organisation’s protective

never really comprehended the

our business?

how and why, but also allows

security will be flawed.

foundation on which protective security is built. Remember back to See Spot run? The building blocks of

• What measures do we have in place? • Is it costing, or going to cost,

us to present our case to other

Ours is a complex and multi-

managers and the executive in

faceted management discipline

simple terms. It was Einstein who

that overlaps and integrates with

the language of Shakespeare and

more to protect the asset than it

said, “If you can’t explain it to a

so many other aspects of providing

Dickens is in those books. So, if we

is worth?

six-year-old, you don’t understand

a safe and secure environment

it yourself.” While not suggesting

in which we can work, live and

that the executives are six-

play. Given the complexity and

year-olds, the principle applies.

importance of the role of the

Occasionally, there is a perception

security professional, perhaps

that the use of small words and

sometimes we should revisit the

simple concepts is somehow

basics. That way we know why Spot

• How do we recover

demeaning or uninspiring. On

is running. n

our reputation?

the other hand, the ability to

are all sitting comfortably, let us try to recapture the fundamentals. Basic questions: • Do we own anything? • Do we do anything? • Is there anyone who would want to take or damage what we have or do? (Really, is there?)

• Do we know how to respond appropriately? • Should something happen, can we repair or replace the asset? • If our functions are harmed, how do we look after our clients?

Don Williams CPP RSecP ASecM

• How could they do it?

The above are really simple

present a logical argument that

• What can we do to protect our

questions, but they reflect

is not bound up in jargon can be

is a recognised thought leader in the

everything we do: asset and

both refreshing and informative.

field of security. He can be contacted

function identification, threat

Certainly, there is a place for

at donwilliams@dswconsulting.

assessment, vulnerability

detailed, specialist knowledge

com.au

assets and functions? • How do we know the (security) measures are (really) working?

20 // SECURITY SOLUTIONS

008-025_SSM111 Regulars.indd 20

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20/12/17 4:34 pm

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EVENTS

Co Fo

ISC West

moved to the ISC West show

Held annually between

11–13 April 2018

floor in 2017! As the digital

Sydney and Melbourne, TFX is

Sands Expo Convention Center,

and physical worlds collide,

Australia’s largest learning and

Las Vegas

it is increasingly important

networking event for facilities

ISC West is the largest security

for industry professionals to

and workplace management

industry trade show in the US.

protect their organisations and

professions seeking solutions for

At ISC West you will have the

clients from both physical and

creating more efficient, sustainable

chance to meet with technical

cyber threats. CSE provides

and productive facilities

multidisciplinary professions

representatives from 1,000+

holistic solutions for today’s

and workplaces.

to have a voice and achieve

exhibitors and brands in the

connected organisations.

Total Facilities is

• bring new and leading solutions in operational efficiency to the market • deliver forefront trends for running more sustainable facilities and workplaces • foster a community of

recognition

security industry and network with

Working with SIA, ISC West also

comprehensive and efficient in

over 28,000 security professionals.

features world-class education

its delivery and provides real

industry and challenge

to learn about every facet of the

solutions to everyday operational

traditional perceptions of

security industry.

challenges by connecting buyers

In 2018, ISC West will offer attendees a host of attractions including: • new products and technologies,

Visit www.iscwest.com for more information.

encompassing everything

• redefine the future of the

facility management.

and sellers to source innovation,

Visit www.totalfacilities.com.au for

debate current issues, share

more information.

insights and create opportunities

from access control to

Total Facilities

for an invaluable community

CivSec 2018

unmanned vehicles.

18–19 April 2018

of professionals.

1–3 May 2018

• Unmanned Security Expo,

Melbourne Convention and

introduced in 2017, is an event

Exhibition Centre, Melbourne

Our vision

Exhibition Centre, Melbourne

within ISC West focusing on

Returning to Melbourne with

We champion professionals

Security, Safety and Sovereignty for

unmanned aerial vehicles

an exciting new proposition,

who support the built and work

the Indo-Asia-Pacific Region

(UAVs), unmanned ground

Total Facilities now unites

environment with a sense of

Building on the success of the

robotics and vehicles (UGVs),

both facilities and workplace

belonging and advocacy – the

inaugural CivSec event, 2018

and the various software and

professionals in the ultimate

unsung heroes and behind-the-

will bring together leaders and

applications that support them.

industry destination for the built

scenes forces. We will evolve and

decision makers, policy makers

and work environment.

grow our offer year on year to:

and advisers, managers and

• Connected Security Expo (CSE)

22 // SECURITY SOLUTIONS

008-025_SSM111 Regulars.indd 22

securitysolutionsmagazine.com

20/12/17 4:34 pm

Delivering Proven Solutions for Security & Safety We Protect People & Assets www.magneticautomation.com.au 008-025_SSM111 Regulars.indd 23

20/12/17 4:34 pm

EVENTS officials, operational professionals,

through developing a integrated

technical specialists, strategists

strategic focus. In particular, the

and academics, researchers and

conference will look at breaching

consultants, technology developers

the gap for sharing of information/

and industry suppliers.

intelligence, policy, tactics and

While focusing on the Indo-

capability. Recognising modern-

Asia-Pacific region, CivSec 2018

day thought in breaking down

will address issues of global

self-imposed barriers, allowing us

significance. The sovereignty,

to sufficiently structure to better

safety, prosperity and cohesion

secure Australia.

of societies and communities

Safeguarding Australia 2018

everywhere are threatened by

will draw on the knowledge of

natural disasters and emergencies,

domestic and international experts

by human catastrophe and civil

to contextualise the current

disorder, by criminal activity and

threat environment and look at

terrorism and by the movement

the development of Security and

of distressed populations across

Emergency Management structures.

porous frontiers.

The conference will culminate in a

This international congress

strategic snapshot looking at our

and exposition will zero-in on key

future direction and our ability to

themes, which will include:

evolve in-line with the threat posed

• human security and safety

to our way of living.

• public security, policing and protection • infrastructure, resource and environmental security

The approach of the conference

manufacturers, distributors, security

The OSPAs recognise and

is to engage and inform Security

professionals and end-users to

reward companies and individuals

and Emergency Management

connect and create unparalleled

across the security sector. They are

Leaders, Practitioners and Policy

business opportunities.

designed to be both independent

The entire team is looking

and inclusive, providing an

• cybersecurity and social media

makers at all levels of Government

• borders and sovereignty

and Industry on best practice today

forward to once again reuniting

opportunity for outstanding

• homeland security

and their thoughts for the future, so

more than 4,500 security

performers, whether buyers or

• community resilience

we may develop our shared vision

professionals with over 150

suppliers, to be recognised and for

• emergencies and disaster

and capacity to best Safeguard

leading suppliers. The 2018 show

their success to be celebrated.

Australia for our collective future.

is set to see some interesting new

management • catastrophes and humanitarian response

For more information, visit www. safeguardingaustraliasummit.org.au

are based on extensive research

new attractions.

on key factors that contribute

Make sure you put the dates

• innovation and technology.

to and characterise outstanding

in your diary. We look forward to

performance. (This research can be

Comprising an exposition of

seeing you again in Melbourne in

found at https://perpetuityresearch.

equipment, technology and

25–27 July 2018

2018 for the Security Exhibition &

com/wp-content/uploads/2014/09/

services and a congress of

Melbourne Convention and

ASIAL Conference!

Aspiring-to-Excellence.pdf)

specialist conferences, CivSec

Exhibition Centre, Melbourne

2018 will confront the complex

In 2018, the Security Exhibition

and increasingly interconnected

& Conference is heading back

security and environmental

to Melbourne.

more information.

The OSPAs are being set-up in collaboration with security associations and groups across

The 2018 Australian OSPAs

many countries.

Conference is the industry’s annual

18 October 2018

standardising the award categories

opportunity to reunite for three

Doltone House,

and criteria, the OSPAs scheme

days of quality networking and

Hyde Park, Sydney

provides an opportunity for

Safeguarding Australia 2018

unrivalled education alongside a

The Outstanding Security

countries to run their own

showcase of the most innovative

Performance Awards (OSPAs) are

evidence-based OSPAs schemes

9–10 May 2018

solutions to the Australian market.

pleased to announce the dates

while maintaining an ability to

Canberra

For over three decades, it has been

for the 2018 Australian awards.

compete on an international level

This year’s summit will address

the largest and most established

They will be working for the fourth

in the future – World OSPAs.

developments of contemporary

commercial event for the security

year in a row with the prestigious

interagency operations and focus

industry in Australia, bringing

Australian Security Industry

more information or to make a

on the friction points created

together the entire supply chain of

Association Limited (ASIAL).

nomination. n

challenges facing modern societies. Visit www.civsec.com.au/ for more information.

24 // SECURITY SOLUTIONS

008-025_SSM111 Regulars.indd 24

The Security Exhibition &

CMY

Security Exhibition & Conference 2018

Visit securityexpo.com.au for

The criteria for these awards

innovations, as well as a host of

By researching and

Visit au.theospas.com for

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FEATURE

R I S K Y

26 // SECURITY SOLUTIONS

026-029_SSM111 Article 1.indd 26

securitysolutionsmagazine.com

20/12/17 4:39 pm

B U S I N E S S BY SIMEON VOTIER Casino operators, like insurance

manage the risks associated with

companies, make their money

their facility being used for a

from the risk business. Statistics,

heinous, criminal, public act such

probabilities and the design of

as the shootings at Mandalay

games and machines all work

Bay in Las Vegas on the 1st of

to benefit them. Fraud, theft,

October 2017?

competition, card counters,

securitysolutionsmagazine.com

026-029_SSM111 Article 1.indd 27

This article does not seek

damage to reputation, gambling

to analyse or criticise the

software and disruptors â&#x20AC;&#x201C; these

preparedness or response of

are negative risks that casino

Mandalay Bay, its owner MGM,

operators recognise, analyse

or any of the local, state and

and treat in various ways, such

federal authorities involved;

as through surveillance, rules,

however, this terrible incident

market intelligence, acceptance

should serve as a reminder to

and pricing. But how do they

businesses to comprehensively

SECURITY SOLUTIONS // 27

20/12/17 4:39 pm

FEATURE consider all risks, even those so outrageous so as to defy prediction and definition. Many will be familiar with ISO 31000:2009 Risk management – Principles and guidelines or the COSO Enterprise Risk Management-Integrated Framework or other frameworks. Fundamentally, they are similar in that they contain steps or processes to: • consider the context • identify the risks • analyse the risks • evaluate the risks • treat the risks • monitor and review. All enterprises and industries face comprehensive risks. While there are some risks peculiar to individual enterprises, there is much more in common between similar businesses, industries or activities. So, in the generic framework outlined above, the context is largely shared and the risks to business as usual are common, for a given industry in a particular location. For Mandalay Bay and its competitors, their shared context is that their revenue is a function

types of risks to their business on

exploited to perpetrate a mass

risk analysis. Alternatively, the

of their venue being accessible,

a daily basis.

casualty attack on the public’.

impact may be estimated using

At some point in time, the

Assume that this risk had been

some indirect metric, such as

People go to Las Vegas for positive

owners of all similar enterprises

expressed sometime previously

consumer confidence or visitor

experiences and businesses thrive

in a location have made a decision

in a risk management context.

numbers, or something like

on their positive appeal. Of the

on a business case to build, own

Having identified the risk, it

damage to a brand or reputation.

hazards, the amount of money

and/or operate them, having

should be analysed in terms of

The likelihood is ideally expressed

floating around Las Vegas and the

considered that the potential

its likelihood and impact. The

as a probability, but this is not as

tendency for the visiting public

risks are manageable given

goal is to understand the risk

easy as calculating the payoff for

to behave with less caution are

the expected return on their

and its components which might

a roulette wheel, nor is it always

a magnet for crime. Gun laws

investment. Where one enterprise

make it increase or decrease.

possible. Often a crude descriptive

in Nevada are not strict. Mass

then becomes distinguishable

In business, the impact is

scale is all that can be applied. The

shootings occur in the US often

from another is whether and how

usually measured in financial

point here is not to be exact, but to

enough. The terrorist threat level

risks are analysed and evaluated,

terms – this may be estimated

be as consistent as possible when

in the US is ‘elevated’ – there is a

the risk appetite of its leadership,

using analogous situations. For

analysing each risk.

significant risk of terrorist attacks

its values, how risk is treated, how

example, MGM Chief Executive

– and symbols of capitalism and

effectively it monitors risks and

Officer Jim Murren has openly

account the severity of the risk,

indulgence are appealing targets

reviews and adjusts its response,

reported the impact on its

what control a business might

for would-be terrorists. Some

and its resilience should a risk

business in Las Vegas and several

have over the risk, the cost of

parts of the US are more prone

event occur.

hundred of Mandalay Bay’s 7,400

any control, potential losses and

employees will be affected. Other

potential benefits or opportunities.

visible and well patronised.

to natural disaster than others.

The Las Vegas shootings were

Evaluating the risk takes into

But, as noted at the opening of

the manifestation of a risk to

similar businesses could use

Regardless of the methods used

this article, enterprises face other

Mandalay Bay that ‘the venue is

this information for their future

to analyse and evaluate the risks,

28 // SECURITY SOLUTIONS

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evaluated such that the owner decides to do something about it and treat the risk: Can they avoid the activity? No, as it would be inconsistent with the business objectives to not operate the facility. Can they reduce the likelihood? Yes, as the operator of private premises, they have the right to decide who and what is permitted on the premises. The operator could introduce a

SOMETIMES A RISK MUST BE ACCEPTED WHEN THERE ARE NO VIABLE TREATMENT OPTIONS, BUT WHERE THE LIKELIHOOD OR IMPACT ARE STILL SUBSTANTIAL. IT IS CRITICAL FOR CONTINGENCY PLANS TO BE IN PLACE FOR SUCH RISKS AND FOR ADEQUATE RESOURCES TO BE AVAILABLE TO IMPLEMENT THOSE PLANS.

policy whereby firearms are not allowed to be brought on their

Practiced engagement and

must be accepted when there are

premises by members of the

cooperation with local law

no viable treatment options, but

public. This could be backed up

enforcement authorities shares

where the likelihood or impact are

by incentives or disincentives,

the burden of mitigation, as does

still substantial. It is critical for

or by a comprehensive security

the development and adherence to

contingency plans to be in place

checking regime, surveillance

industry codes and standardised

for such risks and for adequate

and weapons detection

policies in cooperation with

resources to be available to

equipment. Unenforced policy

other venues that make all of

implement those plans.

is inexpensive, but ineffectual.

them less appealing as a target

Strictly enforced security policy

or attack platform. In Australia,

response arrangements may not

is complex and obviously more

government seeks to transfer to

remain appropriate. Following

expensive to implement. Executed

the private sector some of the costs

the Las Vegas attack, one would

thoughtlessly, the policy could

and obligations arising from some

expect operators of hotels and

generate a new risk that the

terrorist risk through the recently

casinos in Las Vegas, as well as

‘positive experience’ that the

released document Australia’s

analogous operations elsewhere,

operator wants the guests to have

Strategy for Protecting Crowded

to have re-assessed this type of

is diminished. There is nothing

Places from Terrorism, which

risk and to have reviewed their

that a business could do to prevent

states, “Owners and operators of

response arrangements. It is the

the result is a list of risks which

a disturbed individual or terrorist

crowded places have the primary

cost of doing business, whether

can be ranked and a decision

group from deciding to carry out

responsibility for protecting their

for profit or otherwise, that

made on any treatment of the

an attack, but it is feasible that

sites, including a duty of care to

such monitoring and reviews

risks. The goal is to be able to

they could reduce the likelihood of

take steps to protect people that

be ongoing. So, while the Las

decide whether to do anything

them using their venue.

work, use, or visit their site from

Vegas tragedy reminds everyone

a range of foreseeable threats,

to comprehensively consider

about a risk and, if so, what to do?

Can they reduce the

Risks are not static and

Emerging from this process is a

impact? Yes. Physical response

including terrorism”, while

all risks, especially those that

list of risks to be treated.

arrangements and effective

encouraging and promoting

do not promise to deliver a

training and coordination of staff,

information sharing, guidance and

tangible, positive business benefit,

as well as cooperation with law

strong partnerships between the

operators should ensure that risk

enforcement agencies, can reduce

private and public sectors.

management is built into business

Risks can be treated by: • avoiding the activity that generates the risk • mitigating the risk by reducing its impact or likelihood • transferring the risk through

the physical impact. Business

Should they accept the risk?

continuity and contingency

Risks whose severity is low, whose

processes rather than bolted on. n Simeon Votier worked in

plans can reduce the financial

likelihood is remote or where

insurance, outsourcing

and operational impact on the

the cost of mitigation or transfer

public service for over 25 years,

or sharing, such as in a

business. It may even be possible

outweighs the impact, are usually

providing risk advice on a variety

partnership

to offset the cost of mitigation

accepted. This is different from

of domestic and international

• accepting the risk.

by attracting patronage due to it

ignoring the risks altogether, as

topics affecting both the private

Looking again at a hotel/casino

being a safer facility.

some degree of monitoring and

and public sector. He has had

Can they transfer (some of)

review should be ongoing. After

posts overseas in high-risk

where the risk that the venue is

the risk? Yes. Diversification of

mitigating a risk, it probably still

countries and is a member of the

exploited to perpetrate a mass

investment is an obvious strategy.

exists at a reduced level and is

Risk Management Institution of

casualty attack on the public is

Insurance may be worthwhile.

then accepted. Sometimes a risk

Australasia (RMIA).

operator on the Las Vegas strip

securitysolutionsmagazine.com

026-029_SSM111 Article 1.indd 29

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20/12/17 4:39 pm

ALARMS

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believes he could get something

security systems from cyber attack

of value and get away with it.

cannot be understated. There is

Remember, he is looking for a

no system anywhere in the world

‘payday’ and not just a challenge.

that is safe from hackers. No one

He then notices a home close by is

will ever be able to completely

in the dark, has its front door open

stop attackers, but they can make

and it is obvious that nobody is

it harder.

home. Which one will the burglar

Imagine a burglar is walking

030-033_SSM111 Alarms.indd 31

enter? The point is, everyone

down a suburban street looking

should have security and it is no

for a ‘payday’ and comes across

different online and with an IP-

a standard home with lights on,

based security solution.

a high fence with a locked gate,

securitysolutionsmagazine.com

BY EMANUEL STAFILIDIS

VULNERABILITIES TRUSTED OF PARTNERS The importance of protecting

Security system designers,

cameras, an alarm, and so on. He

administrators and operators

could break in; he is capable and

must carefully consider and

SECURITY SOLUTIONS // 31

20/12/17 4:50 pm

ALARMS

protect against threats to the

To protect against the

Even if the network is

as if the system is open to the

physical security network. It is

internal and external threats,

completely separate and not

conceivable that a vulnerable

some organisations are

connected to the outside world,

security system could be the

physically separating their IT

the trusted insider still has access

to consider who will have access

opening needed to breach the

infrastructure by creating a

and can facilitate remote access

to the security network, who

facility. The vulnerability could

network for physical security

through open ports or access

will administer the network

allow the perpetrator to access the

applications that is separate

points. Equipment lockdown is an

and whether it is separate or

security network to compromise

from all other network use.

important aspect of controlling

connected with other networks.

the security system or use it as the

However, this may not be

general user access to functions

Will the security installation

bridge to the corporate and other

practical because infrastructure

and software that can lead to

contractor or the end-userâ&#x20AC;&#x2122;s

networks. Security managers must

and workstations on alternative

unauthorised system changes or

preferred IT contractor be

ask what can be done to minimise

networks are utilised for the

interactions. Network security

authorised to access the security

the impact of a breach.

security application.

must be thoroughly implemented

network? Who is trusted and

32 // SECURITY SOLUTIONS

030-033_SSM111 Alarms.indd 32

outside world. The security manager needs

securitysolutionsmagazine.com

20/12/17 4:50 pm

SECURITY SYSTEM DESIGNERS, ADMINISTRATORS AND OPERATORS MUST CAREFULLY CONSIDER AND PROTECT AGAINST THREATS TO THE PHYSICAL SECURITY NETWORK. IT IS CONCEIVABLE THAT A VULNERABLE SECURITY SYSTEM COULD BE THE OPENING NEEDED TO BREACH THE FACILITY.

to protect the security system?

That begs the question, who was

cybersecurity and research

This form of login is single-factor

speaking about security matters

companies, discovered they had

authentication in that it only relies

at board meetings?

been under attack. They found

on something the user knows. If

It is reported that 40 million

malware in their networks

the user passes this single bit of

credit and debit card records

information to someone else, then

were stolen and over 70 million

that person is able to login. This

total records of Target shoppers

has in place a range of

policy is insufficient, particularly

stolen. Total records included

measures, including the Cyber

when protecting against the

name, address, email address and

Security Operation Centre

trusted insider.

phone number. Target suffered a

within the Defence Signals

46 percent drop in profits for the

Directorate and a dedicated

is still one of the best methods

fourth quarter of 2013 compared

cyber investigations unit

of protection – something the

with the year before as a result

within the Australian Security

user knows and something

of the breach. They also spent

Intelligence Organisation

the user has or, even better,

$100 million on upgrading their

(ASIO). The Daily Telegraph

something he is, like a biometric.

payment terminals. The estimated

reported in 2011 that the

A second factor, such as a card

cost to banks and credit unions to

Central Intelligence Agency

or biometric, greatly assists

re-issue cards was $200 million.

(CIA) and Federal Bureau of

Two-factor authentication

with the protection of the

A class action lawsuit against

designed to spy on them. The Australian Government

Investigation (FBI) advised the

security network. HID Global

Target has resulted in a further

Australian Government that

are promoting the use of tap

$10 million proposed settlement

at least 10 federal ministers’

authentication, where it is

with affected consumers.

emails had been hacked and

how do managers know they

possible to use an access control

The settlement also required

the compromise occurred over

are capable of always following

card to login to workstations and

Target to appoint a CISO and

a one-month period. Chinese

procedures? It may be better to

all other devices, such as mobiles

maintain a written information

intelligence agencies were

utilise the end-user’s existing

and tablets.

security program.

among a list of foreign hackers

IT department to conduct

Recent reports have shown

Wikipedia reports, “The Sony

that were/are under suspicion.

administrative services, including

that once in, the hacker can

Pictures Entertainment hack

security of the network, because

cause immense damage. A quick

was a release of confidential

has also documented that a

they are internal staff and are

Google search will discover

data belonging to Sony Pictures

CCTV system installed within

already responsible for securing

recent breaches at JP Morgan

Entertainment on November 24,

a significant site has suffered

the existing corporate network.

Chase, Sony, UPS, The Home

2014. The data included personal

failures in the past due to

The security applied to

Depot, Target (US), the citizens of

information about Sony Pictures

“external influences”.

the network must ensure that

New York City, Kaspersky and the

employees and their families,

perpetrators are caught before

Australian Government; the list

emails between employees,

network-based security systems

they achieve their goal. If a

goes on and on.

The Australian Government

It is very clear that all

information about executive

must be fully protected. Network

The majority of breaches

salaries at the company, copies

security must be thoroughly

security network, they must be

reported appear to be debit and

of (previously) unreleased Sony

implemented as if the system is

quarantined before they steal,

credit card data related. The news

films, and other information.”

open to the outside world. The

tamper, alter or deposit data. They

reports concentrate on breaches

must be restricted so they cannot

that impact large members of

were that the breach was a

must ensure that perpetrators

turn on/off items that could render

the general public, such as debit

super-sophisticated attack,

are caught before they

the physical and/or IT security

and credit card holders. This may

but Joseph Steinberg of Forbes

achieve their goal. Two-factor

systems useless.

give security managers of critical

magazine believes that this seems

authentication is still one of the

infrastructure a false sense of

to be an over-exaggeration. The

best methods of protection and

penetrate a network is with the

security. Further investigations

lesson from the Sony 2014 hack

should be implemented to login

use of someone’s login details.

reveal that every industry is

is that organisations without a

to the physical security system. n

The management of user details,

being breached.

security solution that can limit

perpetrator does access the

A very easy way a hacker can

including login information,

Target’s US CEO stepped down

Reports on the Sony hack

damage internally are taking

security applied to the network

Emanuel Stafilidis has worked

is a very important task. The

after the massive data breach at

remarkable risks and being

in the electronic security industry

security manager must analyse

the end of 2013. It was reported

extraordinarily naive about the

since 1988 as a security systems

his organisation’s policy and

at the time that Target did not

advanced capabilities of today’s

integrator and a security consultant.

procedures relating to logging

have either a chief information

cyber attackers.

Emanuel is an independent security

in to the network. Is entering a

security officer (CISO) or a chief

username and password sufficient

security officer (CSO) in place.

securitysolutionsmagazine.com

030-033_SSM111 Alarms.indd 33

In June 2015, Kaspersky, one of the world’s leading

adviser and can be contacted at manuelst2@gmail.com

SECURITY SOLUTIONS // 33

20/12/17 4:50 pm

OPERATIONS BY RICHARD KAY

ALTERNATE OPTIONS: FIREARMS BEYOND QUALIFICATION TRAINING

PART2 Part 1 of this article in the

sight alignment and be prepared

who poses a threat to life whilst

previous issue of Security Solutions

to fire once a new sight picture is

moving and officers need to

Magazine introduced readers to

acquired. Looking first and then

track the firearm horizontally to

the importance of officers who

moving the firearm may be safer

maintain a sight picture.

carry a lethal force option on the

in regard to an unintentional

job receiving training in combat

discharge, but it may be

of moving the firearm up or down

shooting and began to discuss

dangerous in terms of reactive

on a vertical plane. A possible

some of the options available,

shooting to stop the threat. Quick

situation may be when the subject

beyond qualification training,

and proper assessment, accurate

has been shot, but he continues

that can assist officers in the

firing and safe handling are all

to pose a threat to life due to body

operational use of firearms. The

key aspects of tracking.

armour, enhanced physiology

discussion continues below.

34 // SECURITY SOLUTIONS

034-037_SSM111 Operations.indd 34

Horizontal tracking is the

Vertical tracking is the process

(alcohol/drugs), or strong goal

process of moving the firearm

orientation despite severe trauma,

Tracking

from side to side on a horizontal

such that further shots at his torso

Tracking means moving the

plane. Possible situations include

may not effectively gain control.

firearm to acquire a new sight

when engaging multiple subjects

Tracking down to the pelvic girdle

picture, most commonly vertical

who pose a threat to life and,

increases the chances of shots

or horizontal, depending on the

after firing at the most immediate

hitting and limits the subjectâ&#x20AC;&#x2122;s

circumstances. When tracking,

threat, officers have to track to

mobility, whilst tracking up to the

move the eyes and firearm

the next most impending threat,

head is a more difficult shot but

together to maintain consistent

or when engaging a single subject

offers a high potential of control.

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034-037_SSM111 Operations.indd 35

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OPERATIONS

Another situation is when the

Static drills are important

should move only as fast as they

include turning with the whole

subject is shot and he diminishes

for marksmanship, but once

can effectively engage, with trigger

body and/or simply rotating the

in height, by bending, kneeling or

proficient, officers should

discipline until ready to shoot.

upper body only.

falling, but he continues to pose

progress to dynamic drills that

a threat to life. Vertical tracking

involve tactical decisions, such as

with balance, whilst maintaining

movement uses suppressive fire

in this case may not necessarily

movement, cover, multiple threats,

operational capability and

to decrease a subjectâ&#x20AC;&#x2122;s ability

involve firing more rounds, but

malfunctions and officer down.

attaining accurate sight pictures,

to engage officers. It involves

may be used to cover the subject

Movement should be smooth and

is an important skill to master.

organised, coordinated movement

before taking further action.

balanced to minimise the effect

Officers may be required to

in the safety afforded by the

of body motion on the front sight.

identify and engage targets from

suppressive fire laid down on

Movement Dynamics

Keep the knees bent and posture

a variety of directions â&#x20AC;&#x201C; forwards,

the subject, keeping him pinned

Movement is a critical aspect of

over the feet and transfer weight

backwards, left, right and

down and forcing him to take

operational skill development.

smoothly across the feet. Officers

diagonally. Options for turning

cover until flanking officers engage

36 // SECURITY SOLUTIONS

034-037_SSM111 Operations.indd 36

The ability to turn smoothly

The concept of fire and

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20/12/17 4:55 pm

him. Trigger and muzzle discipline

so suppressed that they lose sight

not likely to notice other officers

should be maintained when

of the subject. Whilst cover is the

moving off to the side where they

moving between cover positions,

best protection, officers can use

can get control. Distracting the

and officers should maintain

concealment when moving or

subject with covering fire may

good balance so they can move

taking cover to mask their actions

give officers more time to aim or

and react quickly to a threat in

from the subject.

get closer.

Tactical Options

control subjects, as they do not

disengagement, where officers

If officers come under fire, they

want to be harmed any more than

use fire and movement to cover

may all take cover until they decide

officers do. The rate of fire is also

each other and allow officers

they are not the ones being shot

important. Greater incoming fire

to tactically disengage to a safe

at. However, even once they know

is more intimidating, but if officers

distance, where they can cordon

they are not a target, they may still

run out of ammunition they are

and contain the situation and wait

be reluctant to move out of cover

not going to suppress the subject

for responding assistance.

unless required to do so. Self-

for long. By controlling the rate of

preservation is a powerful instinct

fire and firing consistently, officers

harder for the subject to track

and, under stress, officers are in

can keep from running out of

officers, giving him less of a target

pure survival mode and under

ammunition at the wrong time.

to shoot and possibly causing

control of the mid-brain.

any direction. It can also be used for tactical

Countermeasures make it

confusion. Countermeasures

Accuracy is a key factor to

Covering fire is used to

Officers should use teamwork to cooperate with each other to

MOVEMENT IS A CRITICAL ASPECT OF OPERATIONAL SKILL DEVELOPMENT. STATIC DRILLS ARE IMPORTANT FOR MARKSMANSHIP, BUT ONCE PROFICIENT, OFFICERS SHOULD PROGRESS TO DYNAMIC DRILLS THAT INVOLVE TACTICAL DECISIONS.

do not work if officers remain

decrease subject accuracy and can

locate and suppress the subject,

stationary, so they should move

play an important role to control

make sure they do not run out

tactically in an evasive manner.

a deadly force encounter because

of ammunition at the same time

On the range, targets do not shoot

Be unpredictable. Officers should

it can deny the subject specific

and not get out-manoeuvred.

back. Shooting is a physical and

move from cover to cover and

firing requirements, such as officer

Everyone should have an area of

mental discipline that requires

return fire from a different place

location, target area and aim

responsibility they have to cover

practice in order to maintain

to where they entered. When firing

point. If the subject cannot shoot

(arcs of fire). Officers should

proficiency. Much of survival

from behind cover, change firing

accurately, it decreases the chance

know their designated arcs of fire

depends on mental preparation

positions and places. When moving

of officers getting shot. Incoming

and maintain muzzle discipline

prior to an actual situation.

under fire, zig-zag randomly.

fire tends to encourage people to

when working with other officers

Without the will to prevail,

take cover first and worry about

to ensure fellow officers are

practising tactical skills may not

accuracy second.

covered and everyone is safe from

help officers survive.

When firing around the right side of cover, brace the body on the right side, and vice versa

Preventing the subject from

indiscriminate fire. It also ensures

Firearms training should

for left, for balance and to avoid

firing is the ultimate goal of

economy of fire, as officers only

prepare officers for a critical

unnecessary body exposure. Avoid

covering fire. If the subject is

have to cover their designated

incident, but to put the odds in

creating a silhouette and look

intimidated by officer fire, then

arc, trusting that colleagues do

their favour they must prepare

around objects, not over them.

officers can move with relative

likewise. Before engaging in

properly for such an event. Train

Reload only behind full cover;

safety. Suppression means to

multiple-officer drills, officers must

beyond the simplistic qualification

if proper cover is not available,

discourage the subject from firing

learn to control their arc and rate

skills of static marksmanship and

then be mobile. If officers

accurately. It takes time to acquire

of fire.

create a plan so the event can be

remain stationary for too long,

a target and aim and, if bullets are

Combat is chaotic, so good

subjects may employ their own

hitting near him, he might not be

communication is critical. Officers

Using alternate options and simple

countermeasures, so endeavour to

willing to take that time. Accurate

should be constantly talking back

first responder guidelines can save

keep moving. Moving and firing at

fire is what prevails in a deadly

and forth, telling each other where

lives. Be prepared. n

the same time can be inaccurate

force encounter, which is why

the subject is, who is doing what,

and slow down movement whilst

marksmanship is important.

who is reloading, who is firing

being exposed. Maintain smooth,

Covering fire can force the

practiced before it even occurs.

Richard Kay is an

at who and so on. Any subject

internationally certified tactical

stable balance to give a consistent

subject to move in a certain

movement should draw counter-

instructor-trainer, Director

sight picture at all times.

way, allowing officers to deliver

fire â&#x20AC;&#x201C; if the subject sticks his head

and Senior Trainer of Modern

Flanking is effective because

accurate shots, or forcing them to

up, he is shot at; if he tries to fire

Combatives, a provider of

of tunnel vision, so officers should

retreat to a position that is more

at officers, he is shot at; if he does

operational safety training for the

continue scanning all around

exposed. It can also confuse or

anything but cower, he is shot at.

public safety sector. Visit www.

to avoid this. Officers should

distract the subject from officer

maintain constant awareness of a

activity. If the subject is too busy

there may not be time for the

subjectâ&#x20AC;&#x2122;s location and avoid getting

cowering from officer fire they are

nuances of precision shooting.

securitysolutionsmagazine.com

034-037_SSM111 Operations.indd 37

During a violent confrontation,

moderncombatives.com.au for more information.

SECURITY SOLUTIONS // 37

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CCTV

38 // SECURITY SOLUTIONS

038-041_SSM111 CCTV.indd 38

securitysolutionsmagazine.com

20/12/17 5:02 pm

A NEW LOW-COST STORAGE METHOD FOR

HIGH-QUALITY

CCTV SURVEILLANCE BY LAMIE SAIF

The most difficult part in

• the scene scenario

with 3MP resolution and a

high resolution CCTV camera

• the compression level.

retention period of 30 days. The

surveillance used in critical

configuration parameters, chosen

infrastructure projects is the

The following provides examples

to provide the best monitoring

storage of incoming data from

of storage requirements when

quality, are:

cameras, especially when a long

using AXIS Design Tool and

• frame rate: 30fps

retention period is needed. The

provides a preferred design

• video encoding: H.264

size of the storage can be very high,

solution that fulfils the need

• compression: 10 percent

even for a low number of CCTV

for storage of high-quality

• recording: 24 hours per day

cameras. The storage of such data

CCTV images.

The monitoring condition for this

depends on the following factors:

The camera chosen for this

example is the Station monitoring

• the camera resolution

example is the AXIS M3106-L

scenario from AXIS Design Tool,

• the number of frames per

network camera. A total of 24

which produces the highest

cameras are used in the example,

amount of streaming data.

second (fps)

Figure 1: AXIS Design Tool – storage needed for 24 cameras at 3MP resolution and 30-day retention

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038-041_SSM111 CCTV.indd 39

SECURITY SOLUTIONS // 39

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CCTV According to AXIS Design Tool,

enough. The reliability can be

the required storage using 3MP

increased partially for the 24

resolution and 30-day retention is

cameras by implementing one of

one set of 3MP cameras and

another server as a safe

156TB, as shown in Figure 1. This

these arrangements:

one set of VGA cameras. The

redundant solution.

amount of data (36 hard drives

1. The cameras should be

cameras are mounted in

safe redundant solution. 2. Use two sets of cameras –

The VGA resolution data stream can be stored on

x 5TB) needs to be arranged in

configurable multi-streaming

twins and each pair consists

Using the same configuration

three RAID 5 sets, with each RAID

cameras, with one stream

of one 3MP camera and one

parameters as above, according

set consisting of 12 hard drives.

for 3MP configuration

VGA camera side by side,

to AXIS Design Tool, the required

and one stream for VGA

with the same lens and

storage for 24 cameras using

infrastructure requires a higher

configuration. The VGA

sensor characteristics so

VGA resolution and 30-day

level of reliability, so one

resolution data stream can be

the same area is monitored,

retention is 15.2TB, as shown in

CCTV data stream may not be

stored on another server as a

but at different resolutions.

Figure 2.

Dealing with critical

Figure 2: AXIS Design Tool – storage needed for 24 cameras with VGA resolution and 30-day retention

The number of hard disks

data storage. The reason for

Storage Procedure

(SSD RAID) and the tape should

required for the 156TB, 3MP

choosing SSD is the high read/

The success of this method is

be ejected and replaced with a

option is 36 (5MB) arranged in

write speeds.

related to the configuration of

new one.

• In the case of low-budget

the backup software, which

RAID 5 stores 11 x 5 = 55TB. The

conditions, one LTO-6

is the most important part in

The New Scenario

number of hard disks required for

tape drive.

implementing this method.

If the same parameters as above

The backup should start after

are used again, but the retention

conditions, one LTO-6 tape

midnight by one or two hours, but

period is changed to one day,

library that covers the

this timing can be changed after

according to AXIS Design Tool, the

retention period.

testing. It should be configured

required storage for 24 cameras

to backup only the files that have

using 3MP resolution is 5.19TB,

been created and completed

as shown in Figure 3. This is well

before the current date. For

covered by SSD hard disks 9–10TB RAID 5.

three RAID 5 sets, where each

the 15.2TB, VGA option is 5 (4MB) arranged as RAID 5, 4 x 4 = 16TB.

Preferred Method The second arrangement – using one 3MP resolution camera and

• In the case of high-budget

• The LTO-6 tape storage capacity is 6.25TB compressed.

one VGA resolution camera in each pair – is the best option for a

Required Software:

example, if the backup starts at

better redundancy level.

• A backup program, such as

2am on 20/9/17, files up to 19/9/17

Required Hardware:

• The server that is used for VGA

Arcserve from CA. • A server with 10–11 SSD (1TB) arranged in RAID 5 for

40 // SECURITY SOLUTIONS

038-041_SSM111 CCTV.indd 40

should be included in the backup; any file that is still open should

resolution data storage can be

not be included. The backup files

used for the backup program.

should be deleted from the server

securitysolutionsmagazine.com

20/12/17 5:02 pm

Figure 3: AXIS Design Tool – storage needed for 24 cameras with 3MP resolution and 1-day retention At the beginning of the day, after

The benefits of this method:

the data has been stored in the

1. Less hard disks are required,

5. The number of CCTV cameras can easily be doubled and

backup program, process the

which means lower probability

what is required is a new SSD

backup of the stored data into the

of a hard disk crash and lower

RAID 5 set and another LTO-6

LTO-6 tape 6.25TB compressed;

power consumption.

drive with LTO-6 tape set plus

the size of this data in the SSD RAID is about 5.19TB (the daily stored data). The backup program

2. A safe copy of the tape can be created and kept in another location.

then deletes all the original files

3. It is easier to restore the data

from the SSD RAID and enough

information from any day

storage space is ready for the new

for forensic requirements

incoming data from the cameras.

without affecting the data

To cover the storing of streamed data for the whole retention period, there should

maximum frame rate and low compression. n Lamie Saif is a communication engineer, expert in CCTV

resolution server.

surveillance and computer

4. The retention period can be easily extended by increasing

retention period; in case of a 30-

the number of LTO tapes and

day retention period, 30–31 tapes

the VGA resolution server

are required.

storage capacity.

038-041_SSM111 CCTV.indd 41

data is at the highest level,

streaming into the high-end

be enough tapes to cover the

securitysolutionsmagazine.com

a new 5 HD x 4 TB RAID 5 set. 6. The quality of the stored

“The most difficult part in high resolution CCTV camera surveillance used in critical infrastructure projects is the storage of incoming data from cameras, especially when a long retention period is needed.”

networks and an inventor with two patents.

SECURITY SOLUTIONS // 41

20/12/17 5:02 pm

BUSINESS

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OPINION

securitysolutionsmagazine.com

21/12/17 3:58 pm

Individual And Corporate Risks Are Not The Same In the first of a four-part series, Alex Sidorenko, founder and CEO of Risk-Academy, explains how the key to managing corporate risks is often through dealing with the individual risks of decision makers first.

securitysolutionsmagazine.com

042-045_SSM111 Business.indd 43

BY ALEX SIDORENKO

SECURITY SOLUTIONS // 43

21/12/17 3:58 pm

BUSINESS If there is one thing I learned

impact the achievement of

these challenges, I aim to do

into account. This will help

in my previous role as head

strategic objectives as somewhat

the following:

to cement the message

of risk at a multibillion-dollar

remote or distant.

• Demonstrate how proactive

that risk management

sovereign investment fund, it is

The important lesson is that if

risk management can benefit

is a part of normal

that risk management is not about

risk managers want management

individuals within the firm

managing risks. It is about helping

to pay serious attention to

and solve their personal

management make strategic,

corporate risks, they should

risks. Even basic things like

corporate objectives and

operational and investment

first help them deal with their

creating a paper trail for key

KPIs are also set based on the

decisions while keeping the risks

individual or personal risks.

decisions and risks taken

outcomes of risk analysis to

in mind.

Personal risks include things

by management can protect

help make the targets more

like maintaining their area

against any future enquiries.

It sounds simple enough,

performance management. • Work with strategy to ensure

realistic and achievable.

but it is anything but. Over four

of influence, building a solid

columns, I will share four valuable

reputation, advancing their career,

policies and find out how the

roles and responsibilities

lessons about integrating risk

not losing their job and protecting

bonus payments are calculated

into existing job descriptions,

management principles and

themselves from investigations

to understand whether it

policies, procedures and

methodologies into day-to-day

or prosecution.

drives any excessively risky

committee charters to reinforce

decision making. There is a big difference

Another aspect that has a

• Review existing remuneration

behaviour and what periods

• Include risk management

ownership and accountability.

huge impact on the quality of

are particularly vulnerable. For

Risk managers need to be

between the risks that the board

decision making, and hence the

example, employees usually

prepared that some managers will

is concerned about, such as

quality of risk management,

make much riskier decisions

ignore risks and take uncalculated

corporate risks, and the risks

is remuneration policy. Many

just before bonus entitlements

risks for a reason. Therefore, it

that individual managers worry

people are driven by their

are calculated.

is critical to understand what

about – often their personal risks.

financial self-interest much

It is quite natural for humans to

more than any corporate values

resources to ensure existing

consider risks that can potentially

or best practices. This has a

individual objectives and

some practical suggestions on how

impact them personally as

huge implication on the work

key performance indicators

to overcome cognitive biases when

significant and the risks that

of risk managers. To address

(KPIs) adequately take risks

managing risks. n

44 // SECURITY SOLUTIONS

042-045_SSM111 Business.indd 44

• Work with human

motivates each individual. In my next column, I will share

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042-045_SSM111 Business.indd 45

21/12/17 3:58 pm

COVER STORY

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046-051_SSM111 Cover Story.indd 46

securitysolutionsmagazine.com

21/12/17 3:37 pm

CHOICE ARCHITECTURE BY MELISSA K WEINBERG

Economist Richard Thaler and

Tversky, flipped this whole idea

simple changes, called “nudges”,

that the motivation to avoid loss

psychology professor Daniel

on its head. Through a series of

can make huge differences when

is often twice as strong as the

Kahneman have something very

research studies, they showed

it comes to purchasing behaviour.

motivation to gain a reward.

unique in common. Besides both

that consumers are mere humans,

They cited an example from a

In the new method, exercisers

being authors of best-selling

who do not always behave in ways

school canteen seeking to address

commit to hand over a sum

books, they are both recipients

that reflect a rational, considered

the unhealthy food choices

of money (for example, $100)

of the Nobel Prize in Economic

decision-making process. Rather,

typically made by students.

if they do not adhere to their

Sciences, reflecting their

they often make decisions that are

contributions to the advancement

specifically irrational with regard

their customers to make better

specified amount of weight. Since

of the field. It makes sense that

to their longer term economic,

meal choices for the sake of their

the motivation to avoid losing

an esteemed economist could be

financial or security interests.

longer term health, a hard sell

the money is so strong, people

recognised in this way, but how on

They are susceptible to making

to hungry teenagers in any case,

are more likely to comply with

earth does a psychology professor

errors based on cognitive or

canteen staff took a different

their exercise programs under

win a Nobel prize in economics

emotional responses. The good

approach. They made subtle

these conditions.

and what could either of these

news is that we are not just stupid

changes to the way the food

From the Nudge Unit that

people have to do with security?

when it comes to decision making;

options were presented, like

was initially set up as part of

we are predictably stupid.

varying the order of the menu, or

the Cabinet Office in the UK

rearranging the display so that

government, to creative marketing

Their contribution to the field of economics comes down, most

It was Kahneman and Tversky

Rather than trying to convince

exercise regime and lose a

simply, to consumer decision

who introduced us to the term

healthier options were positioned

agencies applying the principles

making. Traditionally, economists

“behavioural economics”, setting

at eye level, to nudge customers

of behavioural economics to sell

went about their field of study

the stage for a huge paradigm shift

toward making healthier choices.

more products, nudge tactics

working to the theoretical

and changing the way economists

In another example, Thaler

assumption that consumers make

thought about economics. Thaler

and Sunstein applied Kahneman

to affect the way that people

decisions by carefully weighing

took the concept a step further

and Tversky’s concept of loss

make decisions.

the pros and cons, the costs

and coined the term “choice

aversion (described later)

and benefits of each decision,

architecture” to describe the

to propose a better solution

architecture is fancy and you

and choosing to maximise their

process by which designers can

for weight loss than positive

are looking for extra titles to add

chances of success. Decision

influence decision makers by

reinforcement. Rather than

to your CV, you too can quite

making was thought to be a

manipulating the way that choices

rewarding exercisers for

easily become a choice architect.

rational, considered process.

are presented to them.

adherence to their routine and

According to Thaler, “If anything

kilograms lost per week, they

you do influences the way people

And then along came Daniel

In his best-selling book Nudge,

are being used across the globe

If you think the term choice

Kahneman who, together with

Thaler, together with co-author

devised an alternate intervention

choose, then you are a choice

his late research partner Amos

Cass Sunstein, explained how

based on the understanding

architect.”

securitysolutionsmagazine.com

046-051_SSM111 Cover Story.indd 47

SECURITY SOLUTIONS // 47

21/12/17 3:37 pm

COVER STORY Why does our Brain do Dumb things? The simple answer to why our brain makes mistakes is because it is trying to help us. It is trying to make our lives easier by taking the quickest, most efficient path to finding a solution. Unfortunately, this comes at a cost of our more composed and calculated cognitive processes, so we make errors. It is the equivalent of when we say something offensive or unintentional in the heat of the moment, and then when we are calm we say, “I can’t believe I said that”. We make mistakes because we are operating on a different system, and when our slower rational system kicks in, we cannot believe how dumb we have been. In Kahneman’s 2011 book Thinking Fast and Slow, he described the two systems of decision making. System 1 is the fast, impulsive system and System 2 is the slower, more deliberative system. From a neuroscientific perspective, these systems reflect different operations of the brain. When information first enters the brain, it does so via the limbic system. The thalamus receives sensory information from the nervous system and its job is to classify it as either safe or threatening, with the help of another brain structure called the hippocampus, which has the task of applying memory and context to identify the incoming information. When the sensory information is perceived as threatening, System 1 is activated. We go into survival mode and blood flows to the parts of our brain responsible for rational thinking and problem solving; decision making is compromised. We are more susceptible to making errors because we are simply not working to our full cognitive capacity. Our brain is focused on

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21/12/17 3:37 pm

COVER STORY doing what it was designed to do –

happening to us in the air are

protect us from harm. In its search

greater than they are, because it

for any information that will help

just happened it is more readily

to reach a solution as quickly as

available in our mind. If a close

possible, we resort to heuristics.

friend or colleague’s computer

These are shortcuts that our

contracts a virus, we are more

brains take to solving a problem,

likely to take action to mitigate

but they are not particularly

the risk ourselves, because we

trustworthy. The more uncertain

can easily recall an instance of a

the situation, the more likely

security breach close to home.

we are to engage in this style of thinking. On the other hand, once our

Social proof Social proof draws on our innate

hippocampus is able to apply

human desire to connect to

context and mitigate any threat,

others. We are more likely to

we are free to engage in System

make a choice if we have seen

2 thinking. Blood flows to the

all our friends do it – it is the

prefrontal cortex and we can think

herd mentality. In the absence

clearly, logically and carefully to

of adequate information about a

make smarter decisions.

product or problem, we will likely

With this knowledge, designers

default to whatever our friends,

can apply the principles and

or people like us, are doing,

theories of choice architecture

because we figure they either

to not only change the way they

must know something we do not,

present their product to the

or if it turns out we are wrong,

consumer, but also to understand

we can share the blame.

why people make decisions that are, in the term given to us by

Temporal discounting

Duke University Professor of

We tend to overvalue things that

Behavioural Economics Dan

present an immediate solution

Ariely, “predictably irrational”.

and discount the value of things that present a reward further into

How Irrational are We?

the future. Superannuation is a

In our everyday lives, we succumb

the problem of temporal

to a range of heuristics, or

discounting – it is very hard to

cognitive biases, that inform our

convince people to put money

decision-making process. The list

away for their retirement when

of heuristics is constantly growing,

they are 30 years old and they

but here are a few of the most

would really like to spend their

common ones we hear talked

money on a relaxing vacation.

about in this space.

We figure everything will be

good example that counteracts

alright when we are older, so Availability bias

we would prefer to reap the

This refers to the tendency to

benefits now even at the sacrifice

believe that the more easily we

of our future wellbeing. Anyone

can think of something happening,

who has seen the famous

the more frequent it must be.

marshmallow experiment has

After the Malaysian Airlines Flight

seen the dilemma we face when

370 went missing, airline concerns

presented with one marshmallow

and flight phobias were at an

now, or the potential to earn two

all-time high because people could

marshmallows if we can wait 15

easily recall an instance of flying

minutes. The struggle that we

gone wrong. We quickly believe

go through to choose rationally

that the chances of something

over emotionally is evidently

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securitysolutionsmagazine.com

21/12/17 3:37 pm

SECURITY, AS ESSENTIALLY A FEAR-BASED INDUSTRY, DRIVES US TOWARD MAKING MORE EMOTIONAL, LESS RATIONAL DECISIONS.

displayed through this example.

Application to Security

gets plenty of media attention,

Taking shortcuts to ensure

In what may seem like a major

so it is easily recallable and

our immediate security at the

contradiction, a signal of a

prominent in our minds in

expense of our future security

healthy functioning brain is

the days that follow. That is

is common.

its ability to deceive us, or to

availability bias.

maintain what are referred to as “cognitive illusions”. These

person into your building via

This refers to the fact that even

illusions serve to motivate us by

the secret backdoor so they can

though we like to feel that we

encouraging us to believe that we

help you fix an IT issue, without

have the right to express our

are in control of things we are

considering the impact of a

freedom of choice when it comes

really not in control of, and that

possible future security breach –

to making a decision, by being

we are all generally happier than

that is temporal discounting.

exposed to every option available,

most other people.

it is actually really distressing to

Using the same password for all your accounts because you

are disproportionately affected

figure the chances of it being

up less likely to make a decision

by one major cognitive error:

uncovered and used against

and less satisfied with our

unrealistic optimism. This is

you are very slim – that is

choice if we do end up making

the belief that more good things

unrealistic optimism.

one. Consumers need to feel

are likely to happen to us in the

that they have the opportunity

future than bad, and that bad

we are humans. And we will

to see everything on offer, but

things are more likely to happen

fall victim to cognitive biases

narrowing the selection for them

to other people than to us.

and heuristics, often at the

that a decision will be made.

So, when it comes to being

We are not rational actors,

times when we are under most

robbed, having our passwords

pressure to make the ‘correct’

hacked, or having our identity

decision. So, what do you do

Loss aversion

stolen, we are all driven to do

about it? Armed with this

Even though we really like to win

little by way of prevention by

knowledge, how can you become

things, not losing is actually better.

insisting that these things will

an architect of choice to improve

This is best illustrated in a study

only happen to everyone else.

the security and wellbeing of

by Kahneman and Tversky where

Security, as essentially a fear-

those around you? n

they showed that if a person

based industry, drives us toward

loses $10, giving them back $10

making more emotional, less

Want to learn more? Download

does not equalise their emotional

rational decisions – to System

the Bad Decisions podcast from the

state, even if their bank balance is

1 thinking.

iTunes store, where Dr Weinberg

neutralised. Experiments showed

046-051_SSM111 Cover Story.indd 51

When it comes to security, we

have too much choice and we end

makes it a whole lot more likely

securitysolutionsmagazine.com

Letting an unauthorised

Choice paradox

Everyone thinks the likelihood

and her co-host, Dan Monheit,

that after losing $10, it took a gain

of a terrorist attack occurring is

explore why we choose what we

of $20 to recover the emotional

stronger immediately following

choose, why we think what we

loss and restore a person’s mood

another terrorist attack – it is an

think, and how to exploit this stuff

to where it was before the loss.

emotionally charged event that

for fun and commercial gains.

SECURITY SOLUTIONS // 51

21/12/17 3:37 pm

LEGAL Q&A

THE TOP 10 THINGS YOU NEED TO KNOW ABOUT WILLS BY ANNA RICHARDS

Many people involved in the

only has effect or is enforceable

maker with a certificate stating

lack capacity another day due to

security industry face greater risks

upon the death of the will maker.

that it is his opinion that the will

the course of his illness, his level

maker does or does not have the

of medication, his exposure to a

requisite capacity to validly make

particular medical treatment and

seemed relevant to write an article

Point 2 – Who Cannot Make a Will?

a will.

other matters.

about how a person can plan for

Generally speaking, a will cannot

If the will maker lacks such

the distribution and allocation

be made by:

capacity, it is not lawful for him

is that the will maker has

of assets, liabilities and financial

• a minor (person under the age

to make a will. That is, if he

capacity both:

proceeded to make a will, it could

• at the time of providing

of premature death than people who work in other industries, so it

resources upon his or her death. To provide readers with a basic understanding about wills

of 18 years); or • a person who lacks the capacity to make a will.

and issues to look out for, I will address some major points of interest, as they relate to Victoria, that tend to come up in repeat enquiries from clients.

Point 3 – How is a Person’s Capacity Relevant to Making a Will?

Hence, what is important

be challenged as being invalid

instructions about how he

due to his incapacity at the time of

wishes his will to dispose of

making it.

his assets and liabilities (and

In addition to medical evidence, lawyers are required to make their own assessment as to

hence how the will should be drafted); and • at the time of signing the will

whether a will maker does or does

and hence giving effect to

Where there is some concern

not have the capacity to make

those wishes.

into two parts; part 2 will be

about a will maker’s ‘capacity’ to

a will. In some cases, a medical

published in the next issue of

provide instructions about how

certificate may be provided

Security Solutions Magazine.

his will should be drafted and to

(which states that the will maker

Let’s get started with

understand the consequences of

had capacity at the time of the

Point 4 – Signing and Witnessing Requirements

those instructions, it is prudent

medical assessment), but the

Normally, for a will to be valid

to obtain some medical evidence

lawyer nevertheless assesses the

it has to comply with various

about the will maker’s capacity to

client as lacking capacity at the

statutory requirements pertinent

validly make a will.

particular time that the client

to the state in which it is made. In

attempts to provide instructions

Victoria, it must be:

The article has been divided

discussing what a will actually is.

Point 1 – What is a Will? A will is a document that sets

The starting point should be

out instructions about how the

for the will maker to have his GP

about what he wants to happen

• in writing; and

will maker wishes to dispose of

make that assessment (if the will

with his estate.

• signed by the will maker or

his assets (items of property),

maker clearly has full capacity) or

liabilities (debts) and financial

otherwise for the GP to refer the

uncommon because there are

resources (right to receive a

person to a specialist doctor, such

various degrees of incapacity

benefit which is not yet property,

as a geriatrician, to carry out an

and degrees of capacity can also

such as superannuation, pensions

assessment. The relevant doctor

change over time. A will maker

and the like) upon his death. A will

should then provide the will

may be lucid one day and then

52 // SECURITY SOLUTIONS

052-053_SSM111 Legal Q and A.indd 52

This situation is not that

someone on his behalf; and • signed by the person with the will maker’s intention of executing a will; and • signed by or on behalf of the will maker in the presence of

securitysolutionsmagazine.com

21/12/17 10:30 am

two or more witnesses, who

Secondly, that same exception

must be present at the same

also applies to a clause under an

time (hence, there needs to be

existing pre-marriage will which

at least three people present at

appoints the future spouse as an

the same time, including the

executor under the existing pre-

will maker); and

marriage will. The marriage of

• attested and signed in the

the will maker and executor will

presence of the will maker by

not then revoke the clause which

at least two of the witnesses,

appointed the future spouse as

but not necessarily in the

an executor.

presence of each other.

Also, if a new will is

NORMALLY, FOR A WILL TO BE VALID IT HAS TO COMPLY WITH VARIOUS STATUTORY REQUIREMENTS PERTINENT TO THE STATE IN WHICH IT IS MADE.

It is easy for any one of the

established to have been made

above requirements to be

in contemplation of marriage

or in his or her favour a power

the will, it is clear that it was the

overlooked and to result in a will

and hence in the context that the

of appointment, except where

will maker’s intention at the time

inadvertently being invalid.

will maker will be marrying a

the power of appointment can

of making his will that the act of

particular person, then the actual

be used by the divorced spouse

divorce should not affect those

marriage, in those circumstances,

in favour of children of the will

clauses of his will which relate to

would not have the effect of

maker and the divorced spouse;

his former spouse.

revoking the will.

and

Point 5 – What Effect does Marriage have on a Will? The general rule under Victorian

The best way of guarding

• it revokes any clause which

In the next issue, we will look at issues around the consequences

legislation is that an existing

against the risk of a pre-marriage

appoints the divorced spouse as

of an invalid will, why some wills

will is revoked by the marriage

will being revoked by marriage

an executor, trustee, advisory

get challenged, how to prevent a

of the will maker. For example,

is to include a clause in the will

trustee or guardian, except

will being challenged and why such

if the will maker (person A)

which states that the will is made

where it appoints the divorced

challeges are often settled out of

made a will prior to marriage

in contemplation of the future

spouse to be the trustee of

court. n

which appointed his siblings as

marriage of the will maker to the

property which is to be held

his executors and beneficiaries

particular person. That way, it is

upon trust for beneficiaries

under the pre-marriage will,

clear on the face of the existing

which include children

director and a lawyer from

then upon marrying his spouse

pre-marriage will that the will

of the will maker and the

Victorian Legal Solutions Pty Ltd.

(person B), the existing pre-

maker had fully considered the

divorced spouse.

She practises in commercial law,

marriage will would be revoked

consequences of marriage and had

Again, there is an exception to

including commercial litigation and

and hence not operate as a valid

made decisions about who were to

this general rule if it is clear that

other areas. Anna and Victorian

will. Therefore, if person A died

be the executors and beneficiaries

the will maker did not wish for

Legal Solutions can be contacted

after marriage but before making

under the pre-marriage will with

clauses in a pre-divorce will which

by telephone on (03) 9872 4381 or

a new will (a post-marriage or ‘in

that in mind. This removes the

related to the divorced spouse to

0419 229 142 or by email at info@

contemplation of marriage’ will),

potential argument that the will

be revoked.

victorianlegalsolutions.com

then person A would potentially

maker in fact wanted to benefit

die intestate. The consequences of

other people and not those stated

the will maker (person A) intended

taken to ensure its accuracy, the

dying intestate will be discussed

in his latest will, but just failed to

to divorce person B, person A

information contained in this

later in this article.

get around to formally changing

nevertheless wished to either

article is intended to be used as a

his will.

appoint person B as an executor

general guide only and should not

and/or trustee under the will and/or

be interpreted as being specific

as a beneficiary under the will. In

advice, legal or otherwise. The

such a case, the mere act of divorce

reader should seek professional

possible. However, there are

Point 6 – What Effect does Divorce have on a Will?

would not revoke those clauses of

advice from a suitably qualified

some exceptions to that general

Generally speaking, under

the will which relate to person B.

practitioner before relying upon

rule. Firstly, if a will made prior

Victorian law, the divorce of the

However, the best way of

any of the information contained

to marriage contains a clause

will maker has the following

guarding against the risk of divorce

herein. This article and the opinions

which states that the future

consequences on a will made by

affecting clauses of an existing will

contained in it represent the

spouse is a beneficiary under the

the will maker prior to the divorce:

which relate to the will maker’s

opinions of the author and do not

existing pre-marriage will, then

• it revokes any clause which

former spouse is to state, at the

necessarily represent the views

This means that upon marrying, a person with an existing will should generally make a new will as soon as

By way of example, even though

Anna Richards is the legal

Whilst every effort has been

that particular clause will not

benefits the divorced spouse;

time of making the will, that it is

or opinions of Interactive Media

be revoked upon the will maker

and

contemplated at that time that

Solutions Pty Ltd or any advertiser

the will maker and spouse may

or other contributor to Security

divorce. That way, on the face of

Solutions Magazine.

and beneficiary/future spouse getting married.

securitysolutionsmagazine.com

052-053_SSM111 Legal Q and A.indd 53

• it revokes any clause which grants to the divorced spouse

SECURITY SOLUTIONS // 53

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FEATURE

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There Are Many, and They May Be More Dangerous Than the Men BY ANNE SPECKHARD, PH.D. & ARDIAN SHAJKOVCI, PH.D. / FROM DAILY BEAST

This report from the International Center for the Study of Violent Extremism raises frightening questions about women returning from the ‘caliphate’ – if they can return at all.

BRUSSELS – When she was

with their male counterparts, was

Laura Passoni was abandoned

have been beheaded, and she

rooted in grave concern about al-

by the father of her young son.

would have been returned to

Assad’s sheer brutality in Syria,

Determined to deepen her

Raqqa, then forced into marriage

and in response to the political

expression of faith and in hopes of

with another fighter. Other

impasse in the country.

attracting a man who would keep

women who have tried to escape

his commitments to marital and

have been raped and in some

by ISIS’s, and before that al-

family life, Laura responded by

cases murdered by smugglers,

Qaeda’s, narrative that Islam,

putting up a more devout Facebook

according to the accounts of eye

Muslim people, and Muslim lands

profile, and very quickly she was

witnesses in our ISIS Defectors

are under attack by Western

contacted by an ISIS recruiter.

Interview Project.

powers and that a defensive jihad

Passoni’s story follows

Others were already incited

is necessary.

would never leave her, a home

patterns similar to those of

in Syria, training as a nurse, and

many women who join ISIS. The

by graphic YouTube videos of

a good school for her toddler.

path to violence almost always

real suffering and injustices

Broken-hearted and wanting to

involves the classic interaction of

perpetrated against Muslims

believe, Passoni agreed to embark

four important factors: a group,

worldwide under dictators

on a journey to the Islamic State.

its ideology, social support,

propped up by Western powers.

and personal motivations and

The psychological impact of

State was far from what she had

vulnerabilities. But there are also,

images of wars prosecuted by

envisioned, however. She ended

commonly, more specific reasons.

Westerners combined with

Her induction into the Islamic

up staying in a “sisters’ house”

One is political outrage. Many

These women were lured

civilian casualties may have

while her husband went off

Muslim women as well as men

played an important role in their

to receive sharia training and

around the globe witnessed

decision to try to help defend

become a fighter. Passoni became

the whole of Syria collapse into

the weak.

deeply disappointed as she found

anarchy and violence under

herself confined at home while

Bashar al-Assad. They grew

judgment, women and girls

her husband was away battling

furious watching al-Assad’s

often make their assessments

for the group. None of the ISIS

scorched earth policy towards

more relationally than men, and

recruitment promises materialised

not only opposing combatants

may judge what might normally

– no nurse training and no riches.

but also against Syrian civilians.

be defined as an immoral act

That these atrocities continue

to be moral if it saves a life,

to convince her husband to join

to this day and often are just as

particularly the life of someone

her in an effort to flee, and with

brutal as what ISIS does to local

to whom a woman is related to.

the help of smugglers the little

populations that defy its rule is

family of three found its way back

not lost on potential recruits. The

successful at garnering loyalties

to Belgium.

motivation for some women who

in support of a transnational

Eventually, Passoni managed

054-057_SSM111 Article 2.indd 55

joined early in the conflict, as

her husband most likely would

He promised her a man who

securitysolutionsmagazine.com

If they had been caught,

just 19, and a convert to Islam,

In fact, in studies of moral

ISIS and al-Qaeda have been

SECURITY SOLUTIONS // 55

20/12/17 5:23 pm

FEATURE ummah (Muslim community) and building up the idea of a greater family (fictive kin, in the jargon of social science) through the formation of the so-called Islamic Caliphate. They have been successful tapping into various dimensions of populism and promote a doctrine that not only attempts to play on Muslim sentiments worldwide but also unifies Muslim demands against a common enemy – the West. Add to the mix the complex discourse on marginalisation and discrimination of Muslim women in the West. Women in Europe who want to wear headscarves or niqab (full-face covering), or a burkini for that matter, may find themselves on the wrong side of the law in some countries. They also may be sidelined in the workplace or passed over for jobs. Some may be harassed on the streets. Recruiters who are promising female empowerment and emancipation, both political and economic, can be very persuasive to women who are feeling disillusioned and distressed by living in the West. They are told of a utopian state where all Muslims are included and where being a Muslim is an advantage versus a disadvantage; where personal dignity, honour, purpose, significance, and the material benefits of free housing, job training, free health care, matchmaking and salaries are promised to all who join. For many women who join ISIS, the geographical relocation to Syria and Iraq serves as an attractive escape from personal and emotional problems – for example an overbearing, violent, and drunk father or husband – or the inability to attract a man considered a proper mate. Until very recently, when it started losing significant swaths of territories in Iraq and Syria,

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20/12/17 5:23 pm

ISIS claimed to embody the

her child and nurse it, for, as

actualisation of Islamic ideals.

they texted, “The baby is ours.”

Women were invited to join in

She eventually made it out with

hopes they could win forgiveness

the child.

Anne Speckhard, Ph.D.

who has seriously “sinned” could

ICSVE researchers have been

redeem him or herself by joining

able to compile, foreign women

the Islamic State and, best of all,

who join ISIS return at a much

WOMEN WHO HAVE BORNE CHILDREN INSIDE ISIS TERRITORY HAVE ENCOUNTERED DIFFICULTIES ESCAPING WITH THEIR CHILDREN, WHO LACK OFFICIALLY RECOGNISED IDENTITY DOCUMENTS.

by volunteering for a suicide

lower rate than men. It is

ISIS internet recruiters such as

Defectors: Inside Stories of the

mission. There is nothing like

unlikely that’s because they

Umm Laith and Bird of Janna

Terrorist Caliphate; Undercover

“martyrdom” to guarantee to the

want to remain with the group.

[Paradis], they likely believed

Jihadi; and Warrior Princess.

person who comes to believe in it

It probably reflects the fact that

they were embarking on a

Dr. Speckhard has interviewed

an immediate place in paradise.

it is difficult for a woman to

romantic and heroic venture

nearly 500 terrorists, their

escape ISIS with no money of

to better the world and find

family members and supporters

to be coerced, or even forced,

her own, living constantly under

unconditional love, trust and

in various parts of the world

into following their men into

the control of men, going outside

loyalty. Promises of an Islamic

including Gaza, West Bank,

Islamic State. In some cases, fears

the house only with difficulty,

life, riches, and torrid love affairs

Chechnya, Iraq, Jordan, Turkey

of abandonment, loyalty, and

then facing the depredations

are common fare among male

and many countries in Europe.

coercion do play a role.

of smugglers once they are on

and female Internet recruiters.

In 2007, she was responsible

for their sins and thus attain

Laila, fortunately, did not face

paradise when they pass into the

the fate of many women who are

next life.

smuggled alone back to safety –

According to the caliphate’s preaching, any man or woman

Women are often believed

Such is the case of a European we’ll call Laila. When her fiancé

rape and coercion by criminals. According to the statistics

their way. Women who have borne

French journalist Anna Erelle,

is Adjunct Associate Professor of Psychiatry at Georgetown University in the School of Medicine and Director of the International Center for the Study of Violent Extremism (ICSVE) where she heads the Breaking the ISIS Brand – ISIS Defectors Interviews Project. She is the author of: Talking to Terrorists, Bride of ISIS and coauthor of ISIS

for designing the psychological

posing as a younger vulnerable

and Islamic challenge aspects

first flew to Istanbul to join the

children inside ISIS territory

teen, was contacted by a French

of the Detainee Rehabilitation

Islamic State, she turned him

have encountered difficulties

fighter the same day she posted

Program in Iraq to be applied to

in to police. Laila thought she

escaping with their children,

his video on her fake Facebook

over 20,000 detainees and 800

had saved him from going to

who lack officially recognised

profile. Internet relationships

juveniles. Her publications are

ISIS, only to find out after her

identity documents. A Belgian

can easily provide frequent

found here:https://georgetown.

marriage that he had not given

ISIS mother, for instance,

contact and convey caring and

academia.edu/AnneSpeckhard

up his dream.

contacted her consulate in

real intimacy. Her recruiter

Website:http://www.icsve.org

Turkey before attempting to

dogged her constantly, Skyping,

her with the difficult choice

escape ISIS territory, only to

texting and talking with her

the Director of Research and a

of divorce if she refused to let

be told that her husband, the

multiple times a day. To a lonely

Senior Research Fellow at the

him join ISIS, or, as he told her,

father of her babies, would

and confused young woman, this

International Center for the Study

“being a good Muslim wife who

also need to be present to

can be an intoxicating amount

of Violent Extremism (ICSVE). He

supports and follows the lead

apply for and receive papers

of attention. Internet recruiters

has been collecting interviews

of her husband.” Hoping that it

for her children. She decided

often talk to them more than

with ISIS defectors and studying

would be all he believed it could

to stay put rather than attempt

their own family members,

their trajectories into and out of

be, she followed him.

escape with no certainty of

honing in on vulnerabilities

terrorism, as well as training key

ensuring her children’s eventual

and needs.

stakeholders in law enforcement,

Laila’s husband presented

Laila’s husband was killed,

Ardian Shajkovci, Ph.D. is

leaving her pregnant and

documentation according to

fearing she would be forced,

interviews we conducted in

at some of the other motivating

countering violent extremism

like other ISIS widows, to marry

Belgium last year.

factors that lead women to join

professionals on the use of

ISIS as well as what can and

counter-narrative messaging

another fighter. Laila’s father

ISIS has managed to attract

In the next issue, we will look

intelligence, educators, and other

courageously struggled to hire a

both adults and teen girls.

should be done with returning

materials produced by ICSVE both

series of smugglers to get her out

Schoolgirls from London to

female recruits. n

locally and internationally. He is

before her baby was born inside

Scotland to the Netherlands to

the Islamic State, and she agreed.

Kyrgyzstan have run away to

The full article is available

holds a doctorate in Public Policy

But as she began her perilous

ISIS. Some were enamored of

from Daily Beast http://www.

and Administration, with a focus

road to freedom, ISIS, realising

adventure and excited by men

thedailybeast.com/beware-

on Homeland Security Policy,

she was on the run, messaged

who lured them with promises

the-women-of-isis-there-are-

from Walden University. He is

her parents demanding that she

of romance.

many-and-they-may-be-more-

also an adjunct professor teaching

dangerous-than-the-men

counterterrorism courses.

return to the group to first bear

securitysolutionsmagazine.com

054-057_SSM111 Article 2.indd 57

Turning to the blog posts of

fluent in several languages. He

SECURITY SOLUTIONS // 57

20/12/17 5:23 pm

FEATURE

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21/12/17 10:34 am

HELD AT RANSOM How To Keep You And Your Business Safe From A Ransomware Attack BY GARRY BARNES

cybercrime. Juniper Research

What is Cyberextortion and Ransomware?

(2015) estimates the cost of

Cyberextortion is an attack or

cybercrime will climb to an

threat that is tied to a demand

estimated US $2.1 trillion by

for money to prevent or stop the

2019, far exceeding the revenue

attack. Cybercriminals implement

generated by more traditional

ransomware that encrypts data

criminal activity, such as the drug

on files, preventing users from

trade, estimated at US $600 billion

gaining access. The ransomware

(James, 2015).

contains a demand for payment

Every day, people are bombarded with more news about

According to Kaspersky

to unlock the system. These

ransomware attacks targeting

payments are routed through

organisations tripled from

untraceable digital currencies, via

January to September 2016,

SMS, Bitcoin or simply using cash

affecting one in every five

transfer systems.

businesses worldwide. They

securitysolutionsmagazine.com

058-061_SSM111 Article 3.indd 59

to obtain the decryption key

Lab (2016), the number of

Surprisingly, many enterprises

estimated a ransomware attack on

and individuals pay the

businesses occurred once every

ransom, finding it cheaper and

40 seconds, and for consumers

timelier than trying to break

once every 10 seconds.

the encryption, only to find out

SECURITY SOLUTIONS // 59

21/12/17 10:34 am

FEATURE

that payment of the ransom

Cybercriminals use a variety

does not always guarantee the

of techniques, including social

cybercriminals will provide the

engineering, email and web pop-

decryption key. The IBM X-Force

ups. The CTB-Locker, discovered

Ransomware report issued in

by McAfee in 2015, led to a rise

December 2016 found 70 percent

in attacks, using malware as a

of US businesses paid hackers

common distribution method,

to regain access to their files.

as well as enabling it to be easily

The majority of these businesses

added to phishing campaigns.

paid more than US $10,000 and

Recently, ransomware has been

20 percent paid more than US

detected in content management

$40,000.

systems, such as Joomla! and

Currently, ransomware

WordPress. And the SynoLocker

cybercriminals are targeting

strain of ransomware targets

the desktop and Android phone

network storage devices.

devices of both individuals and

being paid. But do not be fooled

Protecting your Business from becoming a Victim of Cyberextortion

that this is not happening on

There are a number of

Australian shores. In 2016,

requirements businesses and IT

TrendMicro reported more than

professionals should consider and

1.1 million ransomware threats

understand in order to protect

were detected in Australia from

the most valuable assets and data

January to June.

from being stolen. Education

organisations in North America and Europe, where there is a higher likelihood of the ransom

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21/12/17 10:34 am

and security awareness training

regularly – patch on a regular,

Keeping current with the

is also needed throughout the

organisationally defined basis.

latest threats and updating the

organisation so that employees are

8. Apply distributed denial of

incident response plan and

vigilant and cautious with links

service (DDoS) armour – invest

security awareness training is

and attachments in unsolicited

in DDoS attack protection

just as important as updating

emails, and avoid clicking on pop-

to be able to absorb DDoS

quarterly sales forecasts and

ups on websites.

attacks without significant

business plans. n

In conjunction with ISACA’s Cybercrime: Defending Your

system degradation. 9. Develop an enterprise incident

For a full list of

Enterprise white paper released

response plan – create a plan

references, email admin@

earlier this year, here is a top 10

and exercise it regularly across

interactivemediasolutions.com.au

list to minimise the risk:

all departments to ensure

1. Know what constitutes your

effective communication and

lead, Governance Advisory at

enterprise data – understand

maintain basic continuity

Vital Interacts (Australia). He has

the data that you own and

of operations.

more than 20 years of experience

what is at risk. 2. Back up enterprise data – then back it up again. Create

10. Use a web pop-up blocker

in information and IT security, IT

to prevent clicking on

audit and risk management and

infected ads.

governance, having worked in a number of New South Wales public

data backups regularly. After

storage device until backing

What to do if your Business has been Attacked

up again, or consider using the

Hopefully, with the processes

cloud to backup data.

and protocols in place, your

successfully backing up the data, disconnect the backup

3. Conduct re-occurring

another statistic or make headline

– implement brief quarterly

news. However, if an employee

blocks of training that focus

at your business is successfully

on preventing phishing,

targeted, a quick response is

waterholing and other social

needed by the employee, hence

engineering attacks.

the value of security awareness

4. Restrict network access

training. Your organisation will

according to the principle of

need to activate its incident

least privilege – ensure that

response plan, including alerting

administrators and employees

the service desk so it can contain

only have access and privileges

the impact and prevent others in

on the network that are

your business from falling victim.

necessary for them to perform

The IT professionals will also need

their jobs.

to initiate recovery of data from backup and restoration of the

technical tools to mitigate

operation system and applications

intrusions – ensure the use

from a reliable copy, once the

of robust firewalls, intrusion

attack has been isolated and

detection systems, end-

thoroughly cleansed.

point protection and antivirus technology. 6. Evaluate security settings

Over the last 25 years, cybercrime silently evolved from an abstract idea into tangible,

of web browsers and email

real threats to corporations. Until

software to ensure that they

global cooperation from both

provide an appropriate level

public and private sectors can

of security to meet business

adequately combat cybercrime,

requirements (e.g. auto

just as businesses capitalise

scanning of all attachments

and use technology to enhance

and whitelisting websites).

services and remain competitive,

7. Update software patches

securitysolutionsmagazine.com

058-061_SSM111 Article 3.indd 61

sector agencies and in banking and consulting.

organisation will not become

security awareness training

5. Employ the appropriate

Garry Barnes is practice

KEEPING CURRENT WITH THE LATEST THREATS AND UPDATING THE INCIDENT RESPONSE PLAN AND SECURITY AWARENESS TRAINING IS JUST AS IMPORTANT AS UPDATING QUARTERLY SALES FORECASTS AND BUSINESS PLANS.

so too will cybercriminals.

SECURITY SOLUTIONS // 61

21/12/17 10:34 am

AVIATION

BY STEVE LAWSON

AIR MARSHALS A WORTHWHILE PROGRAM?

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securitysolutionsmagazine.com

21/12/17 11:21 am

I have been in the interesting

aircraft to Tunis, but the Tunisian

position of going to both the US

authorities refused permission to

and Israeli air marshal schools,

land and the aircraft eventually

not as a student but as a member

returned to Beirut where the

of the team sent by the Australian

terrorists released the passengers

Government to assess the training

and destroyed the aircraft.

provided. It was not long after

So, why is this an interesting

September 11 and other countries

incident in a discussion about

also sent teams to look at these

air marshals? I cannot recall the

organisations, especially Israel’s

number of Jordanian air marshals

program. We met up with teams

on the aircraft, but I think there

from Europe and Asia, so I got

were about eight of them. They

quite a cross-section of the air

were quickly identified, captured

marshal community. Our hosts

and tortured to surrender the

were more than happy to show off

location of automatic weapons

their programs and facilities. I am

onboard the aircraft.

not going to give any confidential

Another incident of interest is

information, but I want to

El Al Flight 219 from Schiphol to

discuss the effectiveness of air

New York on 6 September 1970.

marshal programs.

That aircraft had armed Israeli

On 11 June 1985, Fawaz

security officers on board and

Younis, a Shiite Muslim, hijacked

an ‘interesting’ aircraft captain,

Royal Jordanian Airlines Flight

Uri Bar-Lev. Israeli airport

402 at Beirut Airport. In 1985,

security were suspicious of four

the presence of Palestinians in

passengers – two Senegalese

Lebanon was the cause of some

and two Honduran. The two

tension. At a meeting in Tunis that

Senegalese were barred from the

week, the Arab League passed a

aircraft and the two Honduran

resolution calling for a ceasefire

were to be subjected to additional

in and around Palestinian districts

inspection, but that did not

besieged by Shiite militiamen on

happen. Captain Bar-Lev was still

the outskirts of Beirut and for

suspicious and told one of the

the withdrawal of the Shiites. In

security officers that he wanted

protest, Younis intended to fly the

him on the flight deck rather

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21/12/17 11:21 am

AVIATION

ON AVERAGE, US FAMS MAKE A LITTLE OVER FOUR ARRESTS EACH YEAR – THAT IS NOT EACH FAM MAKES FOUR ARRESTS; COMBINED THEY ONLY MAKE FOUR ARRESTS!

than sitting in first class. The

be taken, so he told the security

his return to Israel – apart from

would have been successful even if

security officer objected that this

officer to strap himself in and put

diverging from standard operating

no security officers were present.

was contrary to normal operating

the aircraft into a negative g dive

procedures (SOPs) and disobeying

procedures, or maybe he was not

and, when he pulled out of the dive,

a direct order from Israeli

happened so long ago as

keen on giving up his comfy seat

the security officer rushed into

authorities, his diversion to London

examples? To be honest, it is

for an uncomfortable jump seat. As

the main cabin, killed the terrorist

meant that a very high-value

because there have not been

the aircraft climbed from Schiphol,

with the handgun and arrested

terrorist was surrendered to the UK

many worthy examples since

the Honduran passengers, armed

the other – Leila Khaled, a famous

authorities and they released her

then – and that is not because of

with hand grenades and a pistol,

Palestinian terrorist, who had

within days as part of their own

successful air marshal programs.

demanded access to the flight

passed out. Unfortunately, the head

hostage negotiations.

You could argue that Israel’s

deck. Standard procedure for most

flight attendant had charged the

airlines at that time was to obey

hijackers and been shot multiple

story and, on the face of it, a

there is no evidence that others

hijackers so that the pilot did not

times. Captain Bar-Lev then

successful air marshal operation.

are. The US Federal Aviation

further endanger the passengers.

disobeyed instructions from Israel

However, if you think about it,

Administration (FAA) say that

As I said, Captain Bar-Lev was an

and took his aircraft to London to

the air marshal was incidental

within the US there are about

interesting captain and he decided

save the life of his flight attendant.

to the success of the operation. It

5,000 aircraft in the sky at any

that he would not let his aircraft

Captain Bar-Lev was censured on

is arguable that Captain Bar-Lev

given time and an average of

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Again, reasonably interesting

Why pick incidents that

program is successful, but

securitysolutionsmagazine.com

21/12/17 11:21 am

that, within the US, they could

marshals are worth the effort, but

we were given quite a lot of

only cover a few hundred flights

for others I am not so sure. I am of

souvenirs, including badges. We

each day.

the school that says you should put

went to Washington and were to

all your efforts into not allowing

depart from there. My souvenirs,

arrests? Well, no. On average,

weapons onto the aircraft. A

including the FAM badge, were

US FAMs make a little over four

report by the US Transport

in my carry-on baggage and a

arrests each year – that is not each

Security Administration (TSA) on

screening agent opened my bag,

FAM makes four arrests; combined

6 December 2017 indicated that

looked inside and quickly closed

they only make four arrests!

the TSA, screening passengers

it. When I could not find my

nationwide, had found 3,733 guns

passport in my pocket and said

each year is not bad? Well, no.

this year, well above 2016’s total

to the other guy travelling with

Most of the people arrested are

of 3,391.

me that I could not find it, the

Even so, they make plenty of

Stopping four terrorist attacks

unruly passengers and one wag

Between 80 and 90 percent of

screening agent, in a voice loud

indicated that there are more

those weapons were loaded and

enough for those around me to

FAMs arrested each year for

the most common excuse was,

hear, said, “It’s next to your piece!”

various offences. According to

“Oops, I forgot it was in my bag.”

Now apart from not carrying a

US Homeland Security, the only

My view is that taking a weapon

‘piece’, if I were trying to be covert

time FAMs have fired weapons

on the aircraft is to provide a

that certainly ended!

was to shoot Rigoberto Alpizar, a

resource for potential terrorists

Costa Rican born US citizen, in an

(remember the Royal Jordanian

that I am not a fan of air marshal

aerobridge at Miami International

example). But, I hear you say,

programs. I am a fan of the people

Airport. The FAM agents said that

“Training and procedures will

involved and their training,

Alpizar stated he was carrying

mitigate that.” If training and SOPs

but I do not see it as either cost

a bomb and he was shot when

were followed, I wonder how my

effective or operationally effective,

he refused to put his bag down

second example, El Al, would have

although it is a nice policy concept

and made a movement towards

fared? Remember, I did not use the

that resonates with the public.

it. Subsequently, no explosives

singular when I said there were

were found.

armed security on the aircraft;

Do other countries have

I guess readers can tell by now

As a final observation, it is also the most boring job in the world! n

there were two officers – one was Steve Lawson has over 20

successful air marshal programs?

at the rear of the aircraft and

Well, no. There are professional,

nothing much is mentioned about

years’ experience in aviation

well-meaning air marshal

that officer. Yes, he was at the back

security. As a Security Executive

programs, but I would argue

of the aircraft and it went into a

with Qantas Airways, Steve

they are not successful. There is

dive and from beginning to end

held a number of senior

not much in the way of publicly

the whole incident took about two

management roles covering all

available information about any

minutes 30 seconds so, by the time

aspects of aviation security from

incidents involving air marshals,

he got to the front, the incident

policy development to airport

but you would expect that the

would have been over. But I

operations. He was sent to New

42,700 flights handled per day.

involvement of air marshals would

think it would have been quite a

York immediately following

I would suggest that between

be included in court records and,

different result if Captain Bar-Lev

the 9/11 attacks to manage the

a third and half of those flights

given the interest in air marshals,

had not been so unorthodox.

Qantas response and undertook

are US registered and not all are

any court attendances would be

passenger aircraft but, even so,

reported in the media – and those

cover. Well, not really. Yes,

Bali Bombings. On his return

it is rather a large number. At a

reports just do not exist.

passengers are not supposed to

to Australia, he was appointed

know, and some countries only tell

Security Manager Freight for

guess, it would be between 5,000

None of this is to say that any

But, air marshals fly under

a similar role following the 2002

and 10,000 each day and that does

air marshal is not well trained

the captain that there are armed

the Qantas Group. Since 2007

not include US-registered aircraft

or professional. The training

security officers on the aircraft

he has been a Director of AvSec

outside of the US.

that I am aware of is very good.

but do not provide any further

Consulting in partnership with

Israel’s training and processes

information. For others, the

Bill Dent, a fellow former Qantas

air marshal (FAM) on each of

especially are pragmatic, but are

security officers provide briefings

Security Exec. Today Avsec

those aircraft? Well, no. There are

air marshals worth the effort?

to crew before they board. But

Consulting provides consultants

about 4,000 FAMs and, according

Well, no.

many crew become quite good at

from the US, NZ, ME, Israel and

picking out air marshals.

Europe. Steve can be contacted

So, should there be a federal

to open source information,

If you are an Israeli and your

they operate in teams of two to

national airline only has about

Then there is the terminal.

four, so at best I would suggest

44 aircraft, then yes, armed air

When we left the US FAM school

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on 0404 685 103 or slawson@ avsecconsulting.com.

SECURITY SOLUTIONS // 65

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ACCESS CONTROL

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securitysolutionsmagazine.com

16/2/18 10:30 am

THE FUTURE ACCESS CONTROL While at the ASIAL Security Expo

to security professionals. A

all about integration, and how a

the liveability, security, safety and

in Sydney’s Darling Harbour in

consensus was formed that while

flexible security solution blends

general functionality of a building

June, HID Global conducted a

smart buildings as a separate

seamlessly across all levels of an

or space.

high-level roundtable discussion

entity was a fairly recent term,

automated, connected building.

with some of Australia’s top

intelligent buildings has been

security consultants, in an effort

around since the 1990s when the

in order to achieve a seamless

better manage their business,

to better understand the top-line

need arose for greater levels of

integration, Levi Chayboub of WSP

better manage their building,

issues facing our rapidly-evolving

automation - and the subsequent

suggested:

manage their tenants. All those

industry. Hosted by John Bigelow

means to achieve it.

from Security Solutions, the forum

Shane Norton from ARUP

On what needs to take place

“What we need to see is

“That information is seen as an asset to help building owners

things come from having that

systems being able to integrate

information available within those

covered a wide range of current

states: “Now we are using that

with other systems, being open

systems out there. Probably in

topics in an attempt to harness the

term ‘Smart’ ubiquitously with

and being at the cutting edge of

the past it didn’t really interrelate

group’s critical thinking on pain

most buildings that we’re coming

integration. They have to be able

in any way, so we find it’s just a

points, solutions and proactive

across. The design requirements

to provide whatever security

natural evolution of the systems

approaches to cutting-edge issues

that we see these days requested

events occur in a format that is

being able to interoperate.”

in the security world.

by clients are all smart and

clear and understandable to a

innovative ideas, and it’s just a

building management system that

highlights the issue of open

discussion points, talk kept

matter of how do we actually

is also capable of achieving those

platforms not being adopted by

coming back to the drive towards

progress that thinking further in

energy reductions.”

customers due to members of the

smart buildings and cities, and

this day and age.”

Among a host of valuable

the need to be proactive rather

As to what is driving the

This in turn plays into the

Paul Graves from Jacobs

security industry being locked into

hands of the Internet of Things

proprietary systems which need

than reactive towards emerging

growth of the modern smart

(IoT) as Chayboub explains, with

to be maintained and serviced by

technologies driven by big data.

building, the equation turns to

a rapidly increasing number

their own company.

environmental factors, such as

of elements in building design

of Smart Buildings, discussion

a reduced energy requirement

able to ‘talk’ to one another,

the operation of smart, integrated,

focused initially on the definition

and smaller environmental

share data across platforms and

truly open platform buildings

of the term “Smart Building”, and

footprint. From the perspective of

departments, and build up a much

and systems,” suggests Graves.

what this phenomenon means

a security professional, the role is

larger, more focused picture on

“Customers want to implement

Looking first at the emergence

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“This has been a roadblock for

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ACCESS CONTROL

THE CONCEPT OF ADDING VALUE TO A BUILDING – WHETHER THAT IS BY REDUCING THE ENVIRONMENTAL FOOTPRINT, MONETISING CERTAIN PARTS OF THE BUILDING’S FUNCTIONALITY OR BY SAVING MONEY THROUGH PREDICTIVE MAINTENANCE AND SO FORTH, IS NOT NEW.

need this? Because people are

systems being interconnected,

we’re discussing about security

looking for a service. And why

providing that benefit to the asset

needing to integrate with itself

do we need service? Because the

owners.”

with different subsystems, and

building owners have realised

Looking back to the nineteen

needing to integrate with other

that they could get more out of

nineties when the concept of

building management systems.

the building rather than just

smart buildings first began to

It will already be intrinsic to the

having the building and renting

emerge as a biproduct of the

design that we embark upon,”

it out. Can I get more asset

telecommunications industry,

said Chayboub.

value out of what I have, and be

Shane Norton from ARUP recalls

more attractive to my tenants

that circumstances, including the

that increased profits are not

because I have a connected

Global Financial Crisis, conspired

necessarily driving the rise of

system that can work for them,

to transform the smart building

connected buildings: “I also think

like booking their parking place,

into a smart city, then focus in

that with security, it’s difficult

booking their room, finding out

more detail on the smart occupant

to put a figure on what it can

if they are able to order food or

concept instead.

save you sometimes because it’s

Afiz Jabbar of NDY agrees

whatever in advance. Now we

“My observation is that the

basically an essential business

see new people coming in with

vendors that were able to keep up

function for some businesses. I

their applications, plugging into

with it saw some benefit, but as

think that’s where some of the

building management systems

the market continued to develop

change is coming through. We’ve

with services around that.”

you now have a scenario where

seen security as a service through

those vendors must become a

cloud, where we start moving

an interesting challenge to the

vendor that sits halfway between

away from cap ex investment to

security industry however, which

telecommunications and the

security becoming op ex expense.

is really still a long way behind

security space. I think the ones

I do see security as something

the IT industry in terms of its

that can breach that are the

that does pay for itself over time.

new innovative platforms that can

evolution. Security is still very

ones that are going to be around

It reduces risk, and if you put a

do things that their old systems

much working off proprietary

in the next ten years. The ones

dollar figure on the risk that it

can’t do, but they have to make

systems, which makes a truly

that don’t breach that and react

reduces then, depending on the

a big decision financially to

smart building difficult to

to what’s happening in the

organisation’s protocols, security

basically rip out those existing

achieve. Unless the lift controls

telecommunications industry will

has a finite value.”

systems and put in open platform

are talking to the security system,

probably be left behind.”

systems, which is where us, as

which in turn is talking to the

independent consultants, can say,

environmental HVAC system,

to a building – whether that is

contributing to the sophistication

‘well here are the advantages of

which is talking to the access

by reducing the environmental

and complexity of a security

maintaining a fully proprietary

control system, functionality is

footprint, monetising certain parts

design brief, there is still an

system, and on the other hand

going to be impaired. An open

of the building’s functionality

overriding understanding that

here are the advantages of

platform is necessary, one that

or by saving money through

security’s role is to act as the

opening it up, and here’s a list

allows other diverse systems

predictive maintenance and

buffer between a building’s

of products which you can get

to not just connect, but really

so forth, is not new. Saving

integrity and the business

multiple companies to install,

work in as part of a sophisticated

money on certain aspects of a

objectives of the management and

service, and maintain’.”

technology stack with each piece

tenant’s occupancy or simply by

tenants within.

of the solution working in tandem,

streamlining essential services

Shane Norton concludes:

the ways in which systems

sharing data and driving proper

can increase the profit margins

“Security remains an ingredient

can call on statistics and learn

‘smart’, connected outcomes.

that a building is able to provide.

in the bigger business resilience

However, there are more complex

and business continuity that we

issues at play as well.

contribute to in a small part. It’s

Big data continues to expand

from the various hardware

Interoperability remains

Levi Chayboub of WSP agrees:

The concept of adding value

While IoT, connected devices and smart buildings are

touchpoints inside a building

“The data, especially in the past,

to draw out better, safer, more

has generally been more reactive,

environmentally efficient ways of

then as things have evolved it

in an intelligent building or

security. It’s about ensuring that

managing a building. As described

allows us to become proactive.

a smart building, whatever

those organisations that are

by Serra Luck from HID Global,

And I think with more data you

you’d like to call it, will just

carrying out business legitimately

having a connected building adds

can actually become predictive

become an integrated piece of

are able to do so and continue

value for the building owner as

and really get a feel for what

the architecture - of the systems

under a whole range of different

well as the tenants.

might be happening in the future

that are embedded throughout

disruptions, not just from security

based on trends for data. I think

the building core. It won’t be

threats, but a number of different

that’s where you’ll see those

talked about in this way where

threat sources.” n

“Now what we are looking for is connection. Why do we

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“I think the security function

not just about providing protective

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PROFESSIONAL DEVELOPMENT

Tips And Suggestions For

COVERT OPERATORS

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securitysolutionsmagazine.com

21/12/17 4:00 pm

BY AMI TOBIN The intention of this two-part

start with a good cover, and

movement attracts more attention

3. SIT DOWN!

article is to give some tips and

then work your way towards a

than non-movement; standing

The two main advantages that

suggestions for covert operators

good cover story. This order is

attracts more attention than

sitting down will give you are

and to point out some of the

important because the main idea

sitting. Bland and lazy are your

a less noticeable appearance,

more common, and therefore

is to visually embed yourself into

best friends here.

combined with the ability to

predictable – and therefore

the environment in such a bland

In my experience, most

see and notice more yourself.

detectable – indicators and

and boring way that no one ever

people who gravitate towards

That sitting will make you less

mistakes that many operators

pays any attention to you, much

covert operations tend to have

noticeable was already mentioned

tend to make. These indicators

less tries to question or talk to you.

backgrounds in military, law

in the category above, but I cannot

and mistakes apply to most types

A common mistake I have seen

enforcement, security or all of the

tell you how many times I have

of covert operations, from hostile

many people make when trying

above. The reason why I mention

heard myself repeat this simple

surveillance to surveillance

to establish a cover is to invest

this is because serious people

instruction during trainings. And

detection, covert security and

too much energy in appearing

with these types of backgrounds

though it might seem strange

protective surveillance. This

as harmless as they can, while

naturally move and posture

that such a basic idea would

article will cover many of the

forgetting that a cover that is

themselves in ways that are the

be so difficult to follow, this is

problems and mistakes you will

interesting, fun or attractive is

opposite of bland and lazy. For

precisely why field exercises

want to look for in others, while

almost always a bad one, since it

the exact same reasons that

are so crucial – to show you that

avoiding yourself. Though these

fails the boring test.

standing and moving around are

simple ideas in theory feel very

good military, law enforcement

different and are much more

insights come from my own

I have also seen many people

operational and instructional

spin elaborate stories about what

and security habits (allowing

difficult in practice. There are

experience, I want to make it clear

their cover story is, and then fail

the officer to project more of

relatively few reasons for being

that I am in no way an absolute

to fit a boring enough cover to go

a deterring presence, while

in a fixed position without sitting

authority on the subject (mostly

with it. Again, start with a cover

extending visual control), they are

down, and most of those reasons

because there is no such thing).

– make it boring – and then add a

bad habits for covert operations.

not only fail the boring cover

cover story to it. As for the cover

The tendency to maintain a

test, but keep you from being as

1. Cover and cover story

story itself, keep it simple, try to

command presence, and to want to

observant as you could otherwise

keep it within the boundaries of

visually control your environment,

be. Find somewhere to sit down,

Let us go over the basics first.

things you actually know from

will usually make you stick out;

get comfortable and relax.

A cover is the visual projection

experience (so you can talk about

as will any sudden movements,

of what a covert operator wants

it naturally and even elaborate, if

abrupt stops and quick head turns.

people to see, and therefore think

– and only if – you are asked to do

At the very least, these actions

4. No changing fixed positions

of him/her. For example, if you

so), while staying far enough away

will make you look interesting,

So you sat down. Great. Now, stay

want people to think you are a

from information that can actually

suggesting that there is something

there! It is often the case that only

homeless person, you dress and

lead to who you really are. Do

going on. As a covert operator, you

after you have already assumed

look the part, so that even from a

not volunteer too many details,

should want the exact opposite –

a vantage point (hopefully sitting

distance anyone looking your way

and keep it bland and boring so

bland, lazy and boring. You should

down), you notice an even better

should conclude – just by sight –

that the person you are talking to

also keep in mind that it will be

vantage point you could have

that you are a homeless person. A

will forget you as soon as he/she

difficult to look bland and lazy

picked. There is nothing ironic

cover story, as its name suggests,

walks away.

if you do not look comfortable.

about this – you will always be

And since it is hard to look

able to see and understand more

comfortable if you are not, make

after you stop moving and sit

what and how you might have

2. Posture and movement

sure you actually get physically

down (which is one of the main

to verbally explain who you are

There is a celebrated quote by

comfortable. A person that is

reasons you sit down in the first

and/or what you are doing. For

Winston Churchill who, after

physically uncomfortable probably

place). But as tempting as it is to

obvious reasons, the cover story

being asked to what he attributed

looks uncomfortable, and looking

move to that other position, do

has to fit, and even strengthen,

his success in life, answered,

uncomfortable can attract interest,

not do it. There might be many

the cover, otherwise it would

“Economy of effort. Never stand

curiosity and suspicion.

legitimate reasons for normal

seem suspicious or curious if

up when you can sit down, and

the person who looks homeless,

never sit down when you can

useful expression here is, “If

spot to another, but even in the

for example, talks like a law

lie down.” This little tongue-in-

you’re bored, you’re boring.” Sit

best-case scenario, doing this will

enforcement officer.

cheek answer does actually make

down, calm down, get comfortable

make you stick out more than if

a good point when applied to

and try to get bored. Which leads

you just stay at your original spot,

covert operations. In most cases,

us to the next point.

and in the worst-case scenario,

is the verbal representation of your cover. In other words,

One of the keys to the cover / cover story dynamic is to always

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As for looking boring, another

people to move from one nearby

SECURITY SOLUTIONS // 71

21/12/17 4:00 pm

PROFESSIONAL DEVELOPMENT your movement from one vantage

on a bus. Either spending a long

point to a better one will be

period of time at a bus stop, or

picked up as a classic surveillance

walking away from a bus stop

indicator/mistake by someone

without having boarded a bus, can

who knows what to look for. You

get you detected by someone who

have made your bed, now lie in

knows what to look for.

it. Next time, try to find the better

Finally, if you absolutely

vantage point to begin with, but

have to use a bus stop (for a

for now – stay put.

relatively short amount of time, until you actually get on a bus),

5. The bus stop

pay attention to where the bus is

This one comes up a lot. You get

coming from. The other people

to a new location and quickly

at the bus stop will almost always

is facing away from the target) is

look for a good vantage point. As

look that way, and you do not

jotting down the information.

is often the case in urban areas,

want to enact the old surveillance

a bus stop just so happens to be

cliché of the single person looking

advantages of working together,

that is having a meal there), make

perfectly positioned for this. It

the wrong way.

let us consider what might get

sure to pay for your meal as soon

you in trouble. Perhaps the

as it arrives. You will not want to

even has a number of people

Now that we have covered the

As an aside, if you must take position in a restaurant (maybe in order to closely surveil a target

standing and sitting there – all the

6. Working with others

main thing to avoid is any type

frantically wave over your server

better for you to blend into. Good

From my experience, when most

of meeting or splitting up. If you

for the bill if your target begins

vantage point, right? Wrong! Or at

people consider what a covert

come alone, you leave alone,

to leave unexpectedly. Conversely

least almost always wrong (there

operator might look like, they

and if you come together, you

– from the SD or protective

are some exceptions, as usual).

tend to think of a single individual

leave together. Watching people

surveillance perspective – look

(usually male). When instructing

meet up or split up is much more

out for restaurant patrons who

logical justification for standing

a surveillance detection (SD)

interesting/memorable than

pay for their meals as soon as

(or hopefully sitting) in very

course, it usually takes trainees

seeing people arrive together and

they get them.

central locations, but this

a few days to come up with the

leave together. The absolute worst

justification only makes sense

idea that it might be beneficial

thing you could do – a classic

next issue of Security Solutions

if the bus stop is used for its

to work in pairs (or even groups

mistake – is arrive in the area

Magazine will continue the

intended purpose – to get on a

in some cases) – and indeed it is.

together and then split up to take

discussion of indicators and

bus. Using this vantage point for

The archetypal covert operator

different positions.

mistakes that apply to most types

an extended period of time will

is the lone male, and this should

not make sense because everyone

give you all the more reason to try

7. Coffee shops

else in the bus stop will eventually

to work together with someone

You have probably noticed how

get on a bus, leaving the covert

if possible and appropriate.

often coffee shops come up when

of the #1 Amazon best seller,

operator looking out of place. You

Few things are more innocuous

I discuss covert operations. This is

Surveillance Zone, and the

might be able to justify a good

looking than a man and a woman

because coffee shops often provide

director of consulting, training

20–30 minutes at a bus stop, but

sitting together in a coffee shop

some of the best vantage points.

and special operations for

eventually you will have to board

or walking down the street. What

For starters, there are quite a few

HighCom Security Services. He is

one of the buses that stops there.

are the man and the woman doing

of them around, and they tend to

one of the pioneer developers of

over there? They are sitting and

be even more prevalent in many

the terrorist activity prevention,

when conducting mobile

talking, right? Moreover, a couple

areas that might be of special

surveillance detection and

surveillance on foot. It is

can often take this innocuous

interest to potential surveillance

covert protection fields in Silicon

important to keep in mind that

appearance with them from one

entities. Part of what makes coffee

Valley. Trained in Israel, Japan

mobile surveillance will almost

location to another, pretty much

shops so ideal for surveillance

and the United States, Ami has

always contain stops, many of

bringing their own self-generated

and SD is that, unlike most other

over 15 years of military (IDF)

which will be short ones (traffic

covers with them.

businesses, they will let you spend

and private sector security

pretty much all day in them, more

experience. Currently based in

Bus stops do indeed provide a

The same principle applies

lights and so on). Blending into a

Yet another obvious advantage

Part two of this article in the

of covert operations. Ami Toben is the author

small group of people standing at

that working together can provide

or less unharassed. The closest

the San Francisco Bay Area,

a bus stop for some 30–40 seconds

is teamwork. Two people can sit

thing to a coffee shop situation

Ami has been providing special

until the target starts moving

facing each other, for example,

might be a restaurant, but those

protective services to Fortune

again might seem very inviting,

pretending to have a casual

usually have servers who will

500 corporations, foreign

but, once again, remember, there

conversation, as one is focusing on

keep checking on you, and who

governments, foundations,

is only one logical justification for

the target and describing what he

will eventually expect you to pay

political organisations and

standing at a bus stop – getting

sees and the other (the one who

for your meal and go on your way.

wealthy individuals.

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FEATURE

THE

CHANGING SECURITY LANDSCAPE BY SCOTT Oâ&#x20AC;&#x2122;DRISCOLL

74 // SECURITY SOLUTIONS

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21/12/17 11:41 am

nightclub or pub. For most of

procedures designed to manage

those engaged in this sector of the

the risks associated with criminal

industry, security would more

activity. Now, this is great news for

than likely have been a second

the security industry, but why is

job, something they did on the

this happening?

weekends or at night to bring in some extra cash. Many of these

Perceptions of Crime

people would have been employed

Statistics tell us that incidents of

directly by the venue and paid cash

crime are, in fact, decreasing. So, is

in hand. As for physical security,

it just a matter of the general public

go back a little further and nobody

having an incorrect perception of

bothered to lock their back door.

the threat of crime? Perceptions

Windows would have been left

that are perhaps being clouded by,

wide open to let in the fresh air

to quote a not-so-popular American

and the Internet had not even been

leader who shall remain nameless,

invented, so obviously there was

“false news”.

no requirement for cybersecurity. How times have changed. Now we live in a world where the threat

by the Director of the NSW Bureau

of a terror attack is very real, albeit

of Crime Statistics and Research

very rare, for the vast majority

(BOSCAR) and Adjunct Professor,

of us, and crime and crime

School of Social Science, UNSW,

prevention are now huge revenue-

Don Weatherburn in June 2016. In

generating beasts. There now

the article, Don refers to a claim

seems to be a general acceptance

made by Pauline Hanson whilst

that no matter where you go, you

she was campaigning for a senate

are likely to be captured by some

seat in Queensland in May 2016.

form of CCTV surveillance, and

During the campaign, Ms Hanson

that security officers are a common

stated the following, “I’ve spoken

In this article I will explore the

sight in our day-to-day lives. In fact,

to a lot of Australians who don’t

security landscape of the past

if you work in a city, odds are you

believe they are safe on the streets

and compare it to the landscape

will see more than one security

anymore… We’ve had bombs

we see today. The focus of the

officer just walking from your

and stabbings, it is happening.

article will be to discuss how we

local train station or bus stop to

You see murders every night on

have arrived at where we are,

the office.

our TV. The situation is growing

and to examine current security

securitysolutionsmagazine.com

074-077_SSM111 Article 4.indd 75

A classic example is documented in an article penned

Doors and windows to our

worse and I know in Sydney and

service delivery trends, where

homes are secured by key-

Melbourne the police won’t go into

those trends might lead, the

operated locks and are more

certain suburbs.”

opportunities they may present for

than likely locked even when our

our industry and the challenges

homes are occupied. Now, more

showed that, statistically, Ms

associated with the changes we are

than ever before, we see homes

Hanson’s claims were unfounded.

currently experiencing.

being secured by sophisticated

The article closed with the

back-to-base monitored security

following statement, “Research

Simpler Times

systems and standalone CCTV

shows that Australians’ perceptions

Wind back the hands of time

surveillance systems. Businesses

of crime and justice aren’t always

three or four decades to simpler

and governments are engaging

in line with what crime statistics

times and you would find that

security professionals to design

show. But rather than basing

the manpower discipline of

elaborate integrated security

judgements about crime trends

the security industry primarily

systems incorporating access

on a particular incident or spate

consisted of large intimidating men

control, intruder detection and

of incidents, or on how crime

and sometimes women, standing

CCTV, all of which are enforced by

is portrayed in the news, it’s

outside the door of your favourite

detailed policies, processes and

important to look at the trends for

The article emphatically

SECURITY SOLUTIONS // 75

21/12/17 11:41 am

FEATURE all crime – or, at the very least, all

effect is that these crimes are

reported crime.”

reported by the media, shared

Based on Don’s article, it would

on social media and, when

seem that the general public and

convenient, used for political

even Ms Hanson’s perception

gain by politicians, which in turn

of the occurrence of crime is

clouds the public’s perception

misguided. Is this a result of media

of the occurrence of crime. This

beat-up or false news, or is it that

is what is creating a consistent

we now, at the press of a button,

and increasing demand for

have access to information that

security, whether it be physical

was never available until the

security, manpower services

invention of the Internet and that

or cybersecurity.

STATISTICS TELL US THAT INCIDENTS OF CRIME ARE, IN FACT, DECREASING. SO, IS IT JUST A MATTER OF THE GENERAL PUBLIC HAVING AN INCORRECT PERCEPTION OF THE THREAT OF CRIME?

this information can be rapidly

M S

Service providers and the industry are not the only ones likely to benefit. The change also creates opportunities for security officers. More training equates to an increased skill set. An increased skill set makes an individual more employable, not only in the security industry but also in other service-related industries. It is a win/win scenario for all concerned, but there will be challenges.

disseminated via social media?

The Catalyst for Change

Whatever the reason, crime

Perhaps as a result of society’s

to be the first staff that guests and

Challenges

does and will occur and must be

misguided perception of crime,

clients will interact with when

The challenge for existing

managed as would any other social

the security industry is growing

they enter premises, this approach

providers and their employees is to

condition. Which raises another

at a rate of roughly 17 percent per

makes perfect sense. The end-user

not only upskill to enable them to

question, why do people still

annum globally. Therefore, it is not

sees this as value add and are

deliver in another service industry,

engage in criminal activity when

surprising to see large national and

only too happy to engage with

but to excel and succeed in another

the odds of being caught have

multi-national companies starting

providers to assist in facilitating

service industry. To do this, there

greatly increased?

security divisions or acquiring

these services. More importantly

will be a need for research and

existing security companies in an

for the industry, it raises the profile

a deep commitment to gain an

appears that the jury is still out on

attempt to capitalise on a growth

of security officers, elevating them

understanding of service delivery

the precise reasons why people

industry. This puts pressure

to what may be better described as

requirements in an unfamiliar

commit crimes. A Crime and

on those already operating

a security service officer.

market – not an easy task, but

Justice Bulletin written in February

in the sector to try to remain

2001 and posted on the BOSCAR

competitive. In a market which

Opportunities

website states the following, “It is

generally operates on the business

This change opens opportunities

considerable exposure to risk,

difficult to find a succinct, broad

model of high volume – low

for existing service providers.

particularly financial, in this type

non-technical discussion of the

margin, this can prove to be very

The demand for a higher multi-

of venture. On the other hand,

causes of crime.” It would be fair

challenging. So, what can existing

faceted service delivery should

there are risks associated with

to say that there are a number

service providers offer to remain

command increased rates for

not diversifying – you may be left

of broad socio-economic factors

competitive? The simple answer

services rendered. For those with

behind in the wake of those who

which influence people to commit

is to increase service levels. This

an entrepreneurial flare, this could

did not place all their eggs in one

criminal acts. At a high level, these

is commonly referred to in the

allow them to diversify into other

basket, those that took the leap

may include, but not be restricted

industry as ‘value add’.

sectors of the service industry

of faith, committed and worked

which dovetail into the security

through the challenges. These

Please pardon the pun, but it

to, the following:

Recently, we have witnessed

Given that security are likely

certainly not unachievable. There is also likely to be

• unemployment and poverty

the industry gradually drift away

sector. This may include health

are the winners, these are the

• substance (legal or illegal)

from the typical stereotypical

safety and environment, facilities

ones who will, through their own

availability and abuse

doorman to a more customer

management, concierge and

hard work and entrepreneurial

service focused model. Customer

reception, functions and events to

enterprise, succeed and be

service has now become as

name but a few. The challenge will

remembered as those that changed

important, if not equally as

be for the providers to deliver on

the security landscape. n

willingness of society as a

important, as asset protection.

promises made in an environment

whole to enforce discipline,

Many security officers now

they would not typically be used

report offences and levy

complete customer service

to operating in. Perhaps the best

security professional with over 35

appropriate and consistent

training programs to enhance the

approach in this instance would

years’ experience in the industry. He

punishment for those who

end-user experience. Furthermore,

be to head hunt expertise from the

is a licenced security consultant and

commit crime

at least in the corporate

service sector in which they intend

private investigator. Scott currently

environment, front-line guards are

to diversify. This will have the

holds the position of Global Security

perception that they will be the

now more likely to be deployed

knock-on effect of bringing new

Operations and Risk Manager for

one to get away with it.

wearing business attire and be

blood into the security industry,

one of the world’s largest financial

Regardless of the reasons people

required to perform duties similar

which can only be beneficial for

banking institutions. Scott can be

commit criminal acts, the flow-on

to that of a building concierge.

all concerned.

contacted on 0437 618 812.

• political ideologies and or religious beliefs • a general decline in the

• greed and a misguided

76 // SECURITY SOLUTIONS

074-077_SSM111 Article 4.indd 76

Scott O’Driscoll CPP, JP is a

securitysolutionsmagazine.com

21/12/17 11:41 am

MULTIPLE CAPABILITIES SUPERIOR SOLUTION

Volvo Group Governmental Sales Oceania

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superior solutions, providing exceptional protected mobility www.governmentalsalesoceania.com 074-077_SSM111 Article 4.indd 77

21/12/17 11:41 am

SECURITY STUFF C O N T E N T S

SPOTLIGHT Dahua

PROFILE 080

SAAB

PRODUCT SHOWCASES

SHOP TALK

084

Altronix

094

Boon Edam

098

Stentofon

088

Dormakaba

094

Dahua

100

STid

090

CMPS

095

Ezi Security

095

FLIR

096

LSC Security

096

Magnetic Access 097 PathMinder 78 // SECURITY SOLUTIONS

078-079_SSM111 Security Stuff.indd 78

097 securitysolutionsmagazine.com

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SECURITY SOLUTIONS // 79

21/12/17 11:46 am

SPOTLIGHT

DAHUA CAMERAS: TOUGH TEST STANDARDS FOR ULTIMATE RELIABILITY

80 // SECURITY SOLUTIONS

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21/12/17 11:54 am

A Dahua Dome in Qomolangma National Park looking at Mount Everest

securitysolutionsmagazine.com

080-083_SSM111 Product Spotlight.indd 81

idely used in over 180 countries and regions around the world, Dahuaâ&#x20AC;&#x2122;s

Toughness: Withstanding Most Physical Impact whether Natural or Man Made

products and solutions must be

Dahua video surveillance solutions,

able to meet the demands of tough

such as Smart City and Intelligent

environments such as snowy

Building, are widely applied

mountains, plateaus, deserts,

in many countries worldwide.

wetlands, rainforests and coastal

Installed everywhere in our life,

regions. In order to achieve robust

Dahua cameras may be exposed to

performance in the environment for

physical impact. For example, when

which they were designed, Dahuaâ&#x20AC;&#x2122;s

installed outdoors, the cameras are

products have undergone rigorous

exposed to numerous risks, ranging

tests to meet very tough standards

from being hit by a basketball,

which in most cases exceed the

small stones blowing in strong

normal industry practice and the

wind, to getting scratched by tree

datasheet specifications. The

branches. Indoor cameras may be

purpose is to provide sufficient

damaged by daily use or people

margins to ensure the product

intentionally throwing things at

provides the utmost reliability

them. As shown by the test results,

expected of Dahua products when

Dahua vandal proof cameras

performing in the field.

withstand the challenges in these

SECURITY SOLUTIONS // 81

21/12/17 11:54 am

SPOTLIGHT A Dahua Dome Camera Working Perfectly in Hobq Desert

scenarios, thereby reducing the cost of maintenance. Product Validation: Outdoor cameras have passed IK10 test (standard IEC62262) in which a steel ball weighing 5 kg is dropped from 40 cm above generating 20 joules of impact energy on five separated spots on every exposed surface (including 3 impacts to the lens). For indoor cameras, the test level ranges from IK06 to IK10 (both standard IEC62262), which covers most possible scenarios.

Vibration: Life Span is Unaffected In some cases, Dahua cameras are required to work somewhere with high frequency vibration. For instance, places near railways, bridges with fast driving cars and strong crosswinds, or construction sites with piling. Dahua cameras not only guarantee smooth operation, but are also able to maintain the same lifespan. Even in extreme circumstances such as car accidents, earthquakes or hurricanes, cameras will remain safely attached to the poles. Due to their strong structures, the possibility of accidents caused by falling cameras is eliminated. Product Validation: All cameras are tested against a frequency of up to 200 Hz with 1G acceleration from X, Y, Z axes for 4.5 hours, ensuring they can function as usual. When it comes to hanging dome cameras, in order to make sure they wonâ&#x20AC;&#x2122;t fall down in even some extreme cases, an extra test which triples the vibration rate is conducted whereby Dahuaâ&#x20AC;&#x2122;s cameras can endure several times longer than the standard average.

Temperature: Reliability 10 Degrees Beyond the Standard Range Inevitably, Dahua cameras are sometimes installed in extreme

82 // SECURITY SOLUTIONS

080-083_SSM111 Product Spotlight.indd 82

securitysolutionsmagazine.com

21/12/17 11:54 am

heat and freezing environments,

not the case for Dahua cameras.

be it factories that are hot during

Even when they are installed in

processing, or chilled-storage

the most extreme environments

warehouses that are maintained

imaginable, a snow mountain like

cold, or deserts that are scorching

Mount Everest, a tropic rainforest

hot during the day and freezing

like the Amazon Rainforest, or a

cold at night. Coldness and heat

desert like the Hobq Desert, where

will cause shrinkage, which may

there are dramatic weather shifts,

very likely shorten a camera’s

exacerbating humidity issues,

lifespan. In addition to long hours

they bring along smooth and

of usage, the cameras are also

condensation-free operation.

designed to enjoy long working

Product Validation: For fully

“In some cases, Dahua cameras are required to work somewhere with high frequency vibration.”

lifespans against these tough

enclosed cameras such as PTZ

temperatures, saving the costs

cameras, Eye Ball cameras, and

of repairing and replacing. One

Bullet cameras, Alternating

case is a Dahua dome camera

Temperature and Humidity

DHI-SD6AE230F-HNI that operates

Tests (Damp heat cyclic) with

water for three minutes. It is

then a 400C and 93% damp heat

smoothly on Mount Everest 5000m

temperatures varying between

worth mentioning that Dahua

test for 166 hours per cycle for

above sea level.

250C and 550C and relative

cameras are tested for at least 10

four cycles over a period of 28

humidity reaching a maximum

minutes in the same conditions,

days, a remarkable performance

cameras have been through Low

of 100% (camera surface allow

three times tougher than the

of quadruple the International

and High Temperature continuous

condensation) were conducted

standard one.

IEC Standards. It was in an effort

operation test for no less than 16

for two cycles lasting a total of

In addition, Dahua has

hours (standard IEC62599-1) with

48 hours. For cameras not fully

developed its own standards

environment in coastal cities and

spec temperature to guarantee

enclosed, Steady Damp-heat Tests

which include tests where, 5±0.5

to identify the likelihood of a

product performance. Besides, all

at 400C and 93% humidity (no

L/min of water (equivalent of

camera falling following possible

Dahua cameras have gone through

condensation) were conducted

middle rain in plum rain season)

metal corrosion.

intensified HALT (High Accelerated

for 96 hours. Both tests have

was sprayed to cameras for 192

Life Test) and ALT (Accelerated

been developed on the basis

hours from above. On top of the

Conclusion

Life Test) tests, to ensure that

of International IEC Standards,

water ingress tests, every Dahua

In addition to the tests above,

the cameras can properly work

ensuring that all cameras are

camera needs to go through an

Dahua cameras have also passed

in -500C to 800C, 10 degrees

capable of working with the

airtightness test, too, to make sure

a Drop Test that decreases

beyond the standard range (-400C

humidity varying from 0 to 100%.

that it is sufficiently water-proof.

the risks of damage during

improve the weaknesses and

Working in regions and countries

Corrosion Protection: Quadruple of International IEC Standards

that promises a life of at least four

stress, helping to locate and

Waterproof, be it Natural Rain or Man Made Spray

identify potential defects of our

like northeast India, Burma and

Dahua Port Solution and airport

dust. Together, all of these tests

cameras at the earliest possible

Sierra Leone which are known for

solution require the cameras

ensure Dahua delivers lasting

stage. No less than three cold

abundant rainfall, or Asian cities

to be installed in seaports and

performance for customers all

starts were required in each of

that experience weeklong plum

airports where it’s highly likely to

over the globe. Demonstrating the

the tests. Via these unique tests,

rains, Dahua cameras are able to

be wet and salty. Salt spray and

mission to enable a Safer Society

Dahua’s cameras come out as extra

resist long time waterfall as well

electrochemical effects may result

and Smarter Living, Dahua will

tough when used in practice.

as intentional or accidental man

in serious corrosion on metal

continue to focus on “Innovation,

made sprays.

surfaces, which may cause the fall

Quality and Service” to serve

of the cameras. However, Dahua

partners and customers around the world. n

Product Validation: All Dahua

transportation; a Life-span Test

to 700C). This aims to trigger potential product failures from increased extreme environmental

to simulate the cyclic salt spray

years in normal conditions; and a Dust Resistance Test ensuring a performance undisturbed by

Humidity Isn’t a Hindrance

cameras are required to go

cameras won’t be bothered by

Extreme temperature and

through IPX6 or IPX7 tests.

this problem.

humidity are major threats to the

Standard IEC62262 IPX6 test

smooth day-to-day functioning

requires camera surface to be

solution of 5% NaCl and pH 6.5

www.dahuasecurity.com or follow

of intricate devices. But this is

sprayed by 100±5 L/min of

to 7.2 was sprayed for two hours,

us on Facebook and LinkedIn.

securitysolutionsmagazine.com

080-083_SSM111 Product Spotlight.indd 83

Product Validation: Outdoor

Product Validation: A salt water

For more information visit

SECURITY SOLUTIONS // 83

21/12/17 11:54 am

PROFILE

ARE YOU PREPARED FOR A CYBER ATTACK?

Over the past few decades, digital

the associated risks to an acceptable

from the enormity of a cyber breach,

technology has transformed the

level without impacting upon the

only a combination of products,

scope, scale and potential for

organisation’s objectives.

services and activities can keep

business. Organisations have moved

Australian businesses don’t have

professional services to cover this

processes online to connect, share

the scale or resources for in-house

protection will look something like

and access data. Whilst this has

cyber security management teams.

the following:

created priceless efficiencies and

Further, there is a global shortage of

• PENETRATION TESTING

opportunities, it has also exposed

these skills. As of February 2018, the

Testing infrastructure,

organisations to some major

Privacy Amendment (Notifiable Data

operating systems, services

vulnerabilities.

Breaches) Act 2017 will come into

and applications to identify

force where all organisations must

vulnerabilities and assess risk

intellectual property theft and

report breaches of personal data to

financial fraud are just a few threats

the individual and the Australian

we face today. Information security

Information Commissioner. Is your

Similar to penetration

is not an ‘IT’ problem, its is a

company prepared?

testing without vulnerability

business risk and all business areas

084-093_SSM111 Profiles.indd 84

them safe. A comprehensive suite of

their systems, information and

The proliferation of ransomware,

84 // SECURITY SOLUTIONS

Ninety-five percent of all

Cyber security has progressed

through exploitation. • VULNERABILITY ASSESSMENTS

exploitation. A preliminary

are part of the solution. The key is to

well beyond firewalls and

exercise to identify

identify what is important, what are

virus protection software. For

vulnerabilities without

the threats, and how you can reduce

organisations to protect themselves

confirming their exploitability.

securitysolutionsmagazine.com

21/12/17 4:01 pm

084-093_SSM111 Profiles.indd 85

21/12/17 4:01 pm

PROFILE

• SOCIAL ENGINEERING

with IRAP (Information Security

people and processes by

NETWORK ACCESS REVIEW

Registered Assessors Program)

identifying staff awareness and

Assess appropriate technical

certified security assessors. IRAP

resilience to the most successful

controls and protection to

assessors (certified through

and commonly-used attack

handle information and services

the Australian Department of

vector today.

that meet current business and

Defence’s Australian Signals

regulatory requirements.

Directorate) conform to the

ARCHITECTURE REVIEWS

• GOVERNANCE, RISK AND

Australian Government’s stringent

Determine whether

COMPLIANCE REVIEWS

protocols, are highly qualified, and

controls within a network/

Measure organisations

endorsed to make independent

communications environment

commitment to standards (e.g.

information security assessments.

are effective and appropriate

ISO 27001 and the Department

Assessments that will help you

for current business

of Defence Information

understand, identify and manage

requirements, and aligned

Security Manual), policies

information security threats and

with vendor and industry best

and procedures to review an

the associated risks.

practice recommendations.

organisation’s maturity and

• SYSTEM CONFIGURATION & SECURITY REVIEWS

ability to manage risk. • RECOVERY SOLUTIONS

Saab Australia offers comprehensive information security advisory services to help

Assess server and IT system

A workflow management

you identify risk and safeguard

configurations against industry

system to guide organisations

your business from a devastating

and vendor best practise.

through crisis or emergency

information security breach. n

Typically cover security

situations. These systems can

configuration, password

be tailored to manage your

strength testing, software

unique tasks, resources and

Marc Tapping, Security and Risk

actions to restore.

Program Manager, Saab Australia

maintenance, firewalls, network

084-093_SSM111 Profiles.indd 86

a few reputable organisations

DATA ACQUISITION (SCADA)

• NETWORK DESIGN & SECURITY

86 // SECURITY SOLUTIONS

• SUPERVISORY CONTROL AND

Tests security controls through

For more information contact

infrastructure etc; tailored to

Do you think your organisation

(08) 8343 3800 or visit www.saab.

your needs.

is prepared? If not, there are

com.au

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21/12/17 4:01 pm

084-093_SSM111 Profiles.indd 87

HÉE D’ OP

21/12/17 4:01 pm

PROFILE

TKIS-2 VOIP INTERCOM MODULE

STENTOFON Turbine Station

speakers while upgrading to

INTEGRATED SECURITY

drawn from either the spare line or

Series intercoms are specifically

Vingtor-Stentofon IP Intercom

Reliable communication between

signal line. If PoE is not available,

designed to provide intelligible

Technology. Our VoIP Interface

different systems is equally

the Turbine Compact Station can

hands-free audio. Every single

kits come with six programmable

important. Vingtor-Stentofon share

be connected to a 24 VDC local

Turbine station has a powerful

IOs, a built-in relay, a Class-D

information through common

power supply.

acoustic noise reduction feature

10W amplifier and support for an

protocols or dedicated drivers

Network Connection: There is a

built-in that eliminates interfering

induction loop.

with other parts of the security

RJ-45 port located on the TKIS-2

system like access control and

that is used for PoE/LAN Ethernet

background noise. The TKIS-2 VoIP Intercom Module utilises the latest

RETROFITTING?

video cameras to enable automated

connection to the network.

technology to create unparalleled

If you have a site that needs HD

processes. This makes it easier

Inputs & Outputs: There are six

audio quality, customised to

audio, this can be mounted behind

for the security team to work a

I/O connection options for the

your needs.

existing surfaces providing crystal

lot more efficiently in case of a

Turbine Compact Station. These

clear audio with no change to

critical event.

connections can be used to

The TKIS-2 VoIP Intercom Module is ideal for use in such

external aesthetics.

situations as:

interface with external I/O devices. The device includes:

The connections are typically used

INTELLIGIBLE AUDIO

Power/Relay Inputs: Programmable

as digital input (e.g. form a closing

IP PA INTERFACE

The core need is to be understood,

relay. Max: 250VAC/220VDC, 2A,

contact), digital output (5V), or LED

Upgrade an existing Public

loud and clear. Crystal-clear audio

60W

driving (20mA max) for connecting

Address system to IP whilst

is essential to this, especially in

I/O Interface: Interface for control

sensors, indicators or integration

utilising existing amplifiers.

a critical situation where every

inputs, control outputs and

to other systems. The TKIS-2 also

Create a Wide Area Notification

second counts.

analogue audio line out.

includes connections that can be

External Audio: Connection for

used for external audio such as a microphone or a loudspeaker. n

(WAN) system that spans multiple campuses or simply connect

INTEGRATED COMMUNICATION

microphone and loudspeaker.

zones using your existing

Efficient communication requires a

Ethernet Port: Ethernet connection

network infrastructure.

single integrated communication

with Power over Ethernet.

platform. Vingtor-Stentofon

DIN Mounting Clips: Plastic clips for

please contact STENTOFON

CAR PARK COMMUNICATIONS /

support open protocols such as SIP

mounting the device to a DIN rail.

Communications Australia on (03)

ELEVATOR CAR INTERCOM

that makes it simple and easy to

Power Supply: The TKIS-2 supports

9729-6600 or sales@stentofon.

Keep your existing communication

do all your communication from

Power over Ethernet (PoE, IEEE

com.au, or visit us on the web at

panel, buttons, microphone and

one central console.

802.3 a-f) where power can be

www.stentofon.com.au

88 // SECURITY SOLUTIONS

084-093_SSM111 Profiles.indd 88

For a demonstration,

securitysolutionsmagazine.com

21/12/17 4:01 pm

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21/12/17 4:01 pm

PROFILE

Vincent Dupart, CEO of STid

STid: THE FRENCH RISING STAR STANDING UP TO THE GIANTS

As the leader on the French market,

we experienced 30% growth on

The manufacturer is reaping

this little phenomenon is playing in

a market that grew by 4.2% ,”

the benefits of its decision to

the big leagues with record growth

says Vincent Dupart, Managing

create a department dedicated to

in 2017. STid is now establishing

Director of STid. To support this

innovation a year ago. “Our quick

itself outside France with strategic

growth, STid is expanding its

reaction to changes in the sector

partnerships and cutting-edge

teams, opening up new support

and the user experience are what

access control solutions that are

and sales positions to ensure that

make us stand out on the market,”

eliciting unanimous praise.

quality and service levels remain

explains Dupart. Organisations may

on par with the aspirations of the

see access control as a necessary

Managing Director.

evil, but STid wanted to make

A key player STid is making a name for itself on

90 // SECURITY SOLUTIONS

084-093_SSM111 Profiles.indd 90

identification instinctive for users by creating STid Mobile ID®.

up prestigious clients, including

User-friendly innovations

the Airbus Group, Thalès Alenia

By placing innovation at the

of traditional access control, our

Space, LVMH, Caisse d’Epargne,

heart of its strategy, the French

solutions help all employees get on

Algiers Airport, the Ryadh Metro,

company has worked to respond

board with the company’s security

Umm Lulu refinery, ADECO, and

quickly on its market and offer

policy. Imagine no longer needing

CDBC in Abu Dhabi. “In 2017,

the most user-friendly solutions.

to take your telephone out of your

the international stage by racking

“By eliminating the constraints

securitysolutionsmagazine.com

21/12/17 4:01 pm

www.securitysolutionsmagazine.biz/newsletter

084-093_SSM111 Profiles.indd 91

21/12/17 4:01 pm

PROFILE

“OUR QUICK REACTION TO CHANGES IN THE SECTOR AND THE USER EXPERIENCE ARE WHAT MAKE US STAND OUT ON THE MARKET.”

issue, ACTU-CCI, France’s network

smartphone becomes your access

Two questions for Vincent Dupart, Managing Director of STid

key is the now the most secure

Your new strategic partnerships

security one of its priorities for

and acclaimed solution out there,

are opening up the doors to the

2017 and 2018. Each user and

garnering seven awards across

North American market…

each business has increasingly

the world.

STid is in a great position to

specific and changing needs. Our

penetrate the North American

secure solutions, the use of open

Shifting away from proprietary technologies

market with strategic partners

technologies and our user-friendly

like Genetec. Clients are looking

systems convinced the 126

One of the challenges for Chief

for secure, open, user-friendly

chambers of commerce in France

Security Officers is to maintain as

solutions… three key success

and 115 abroad to choose STid as

much independence as possible in

factors which make STid

their security consultant.

managing their company’s security.

solutions stand-out. It is also

A Snapshot of 2017

72% of the time they are dependent

important to remember that

STid performance:

on a third party, which complicates

our development isn’t limited

• €10 million in sales

the ability to manage information

to the North American market.

• 30% growth in sales

exchanges within an organisation.

We’re also making a name for

• 50 employees

“Since STid’s creation in 1996, it has

ourselves on the French, UK and

• Offices in the UK, Australia,

continued to offer open solutions

Australian markets.

pocket or bag to identify yourself,” says Dupart. This solution where your

of Chambers of Commerce and Industry, has decided to make industrial and business

Mexico and the United States. n

that enable its clients to shift away

92 // SECURITY SOLUTIONS

084-093_SSM111 Profiles.indd 92

from proprietary technologies that

ACTU-CCI chooses STid as its

technologically and commercially

Security consultant

www.stid-security.com or email

block clients,” concludes Dupart.

With security becoming a major

info@stid.com

For more information, visit

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KeyWatcher is a reliable and extremely easy to use electronic key management system, designed to prevent mismanaged, misplaced, or stolen keys. KeyWatcher eliminates outdated metal boxes, unreliable manual logs and messy key identification tags utilising a computerised storage cabinet. The system releases keys only to the individuals with correct authorisation, recording each user transaction and providing total system accountability.

KEYWATCHER SYSTEM OFFERS l Up to 14,400 keys and 10,000 user per site l “Site” concept uses a common database l Numerous high level interfaces for access control, contractor management and vehicle fleet systems l Longer user IDs can be up to any 6 digits, plus a 4 digit PIN l Bright 7” full colour, touch screen l “Key Anywhere” allows keys to be returned to any KeyWatcher Touch within a site l On-screen guides for users, along with voice commands

Available in Australia through: AST Pty Ltd T: +61 2 8020 5555 | T: 1300 539 928 | F: +61 2 9624 7194 E: sales@astpl.com.au | www.astpl.com.au

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PRODUCT SHOWCASES

NETWAY SPECTRUM 8-PORT ETHERNET TO FIBER PoE SWITCH

Altronix’s NetWaySP8WPX Hardened PoE Switch with Dual SFP (Fiber) Ports is the latest addition to the company’s recently introduced NetWay Spectrum Series. Designed for long distance applications, the NetWaySP8WP is a highly cost-effective all-in-one solution that includes an 8-Port hardened PoE switch, 115W power supply/charger with an enclosure that accommodates batteries. The unit features 2-SFP ports allowing you to connect multiple units and create a fiber ring. Each port is rated at 30W (PoE/PoE+), 2-ports are configurable for 60W (Hi-PoE) and embedded LINQ™ Network Communications Technology provides remote diagnostic monitoring, control and reporting. Proudly made in the U.S.A. and backed by a lifetime warranty. n For more information visit www.altronix.com

ARGUS SPEED BARRIERS AND GATES

Argus speed barriers and gates provide a sensor-controlled passage with automatic door elements in various configurations. They provide contactless passage, even with bags or luggage. Access is granted via the presentation of authorised media, for example, an access control card. Whether you choose

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a speed barrier or gate version will depend on how you want the door wings to open.

Argus HSB (Half-height speed barrier) The ever popular HSB speed barriers are equipped with door leaves which swing open in the

direction of passage to allow authorised access. HSB speed barriers are highly customisable, thanks to the wide range of materials and finishes. You can choose between a stainless-steel housing or transparent side walls and configure either in a slender or wide profile, ensuring a design match to your existing entrance area. Moreover, the speed barriers are available in three different lengths, depending on the system used and the level of security desired. Argus HSBs provide a high throughput rate (up to 30 per minute) while maintaining a high level of personal safety. If unauthorised access is attempted, the gate will not open and an acoustic alarm will sound.

Designed for Disabled Access

Argus HSG (Half-height speed gate)

Part of a wider system

The HSG speed gates are equipped with door leaves that retract back into the side panels of the unit. HSG speed gates come standard with a stainless steel, satin finish housing and two barrier elements made of toughened glass. During

passage, the HSG’s sliding panels move swiftly into the housing. Like the Argus HSB, the HSG provides a high throughput rate (up to 30 per minute) while maintaining a high level of personal safety and can be configured to meet the desired level of security.

Argus HSB and HSG speed barriers and gates are available in a 900mm width to suit disabled users. These additional versions allow you to match the design of the speed barriers and gates, giving a seamless appearance to the entrance, whilst maintaining a convenient and secure access point for those with a disability.

Argus HSB and HSG speed barriers and gates can be programmed onto the same card as your existing access control system, making for a truly convenient solution. n For more information visit www.dormakaba.com/au

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CARBINE MULTI PADLOCK SOLUTION (CMPS)

Padlock daisy chaining is a common problem where someone cuts a link in a chain (usually securing a gate) and inserts another padlock in series, so that they can gain easy, continuous access to the property. It is often used by utilities to gain permissible entry to private property without having to bother the landholder or between different utilities, so that they each manage their own key system.

The problem comes when someone does this without permission. In of itself, a gate and chain typically does not present a high barrier to entry, gates and fences can be scaled and a determined criminal will simply angle-grind or cut the chain or padlock shackle. The issue is one of what an ordinary person might feel is ‘acceptable’ forced entry. Whereby a person feels by destroying a link and then ‘fixing’ it with their padlock to secure the chain is ‘acceptable’. A typical example of this is dirt-bike riders who wish to gain regular access to a secured parcel of land. The landowner then has to deal with all the attendant damage and liability issues this produces.

This then creates a control problem insofar as there is no sign of forced entry and confusion as to which padlocks are authorised. A simple solution would be to install a single padlock, but the logistics of key control for multiple utilities or other entities can quickly spiral out of control. The Carbine Multi Padlock Solution (CMPS) has been designed specifically to address the issue of padlock daisy chaining. While the CMPS can be designed to cater for many padlocks, the standard design accomodates seven padlocks. It is not a high security device, but is a very effective solution to counter daisy chaining. It allows the owner to control who adds a padlock. It has a simple control device to make unused

padlock eyes redundant. The chain used is high grade but not highly resistant to bolt cutters for good reason. The chain can be replaced more easily and cost effectively than a high security padlock. The idea is that attackers cut the chain and not the expensive padlocks. The owner can then see that there has been a forced entry and decide the next course of action. The CMPS is made from galvanised steel and can be welded or bolted to gates or posts. The chain is then fixed to the gate or post as required and the padlocks can be added by each authorised user. Recommended retail is $389.71 including GST. n For more information visit www.carbine.com.au

SAFETYFLEX PAS68 AND IWA14 CRASH TESTED SPRING TECHNOLOGY BOLLARDS Spectacular Breakthrough in Extreme Performance Hostile Vehicle Barriers Unlike standard steel tube bollards, which require massive foundations, Safetyflex’s unique bollards are manufactured using a special composition of spring steel specifically designed to absorb extreme levels of impact energy thanks to its flex technology. On impact, the spring steel bollard can move around the five Cartesian coordinates (x, y and z axis), in addition to being able to rotate on each axis. In an attack, a large proportion of kinetic energy is transferred from the attacking vehicle into the mitigation technology; arresting the attacking vehicle.

Safetyflex’s in house testing facility provides customers with a guarantee that the product they install is the same as the product that was actually tested at MIRA engineering’s research facilities in the UK. Each and every bollard is individually load tested before leaving the factory. Key features and benefits of the SafetyFlex Barrier include: • PAS 68, 69 and IWA 14 test certifications across 30, 40 and 50mph categories, up to 7,500kg • Spectacular reduction in foundation depths necessary compared to conventional steel tube technology; 200mm and 400mm versions available • Obvious reduction in consequence to underground services / utilities • Lower cost and time expended in installation • Vast and growing range of systems, fixed, removable and retractable (horizontal, shallow mount innovation requiring no power or manual lifting – battery drill operated) • An aesthetically pleasing design • Planters, street furniture and imaginative bespoke adaptations available • Capable of sustaining an attack without needing replacement of spring assembly or foundation in many cases. n For more information visit www.ezisecurity.com.au or call 1300 558 304.

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PRODUCT SHOWCASES FLIR FB-SERIES ID THERMAL FIXED BULLET CAMERA WITH BUILT-IN HUMAN AND VEHICLE RECOGNITION ANALYTICS FLIR Systems, Inc. recently introduced the FB-Series ID, the latest fixed bullet thermal security camera in the FB-Series family. Combining best-in-class thermal image detail and highperformance onboard analytics, the FB-Series ID is ideal for narrow to wide area perimeter detection and sterile-zone monitoring. The FB-Series ID features accurate video analytics that are capable of classifying human or vehicular intrusions. Combined with FLIR’s custom Automatic Gain Control (AGC) and Digital Detail Enhancement (DDE), the FB-Series ID provides unmatched image contrast and sharpness, which improves analytic performance, resulting in fewer false alarms.

The FB-Series ID is certified for integration with major third-party video management systems (VMS), as well as FLIR’s United VMS. Outfitted to act as a standalone security system, the FB-Series-ID can also handoff classified intrusions to FLIR pan-tilt-zoom cameras for autonomous tracking of intruders. Featuring FLIR’s superior 320x240 resolution thermal imaging sensor, the FB-Series ID can detect potential intruders in total darkness, and through sun glare, smoke, dust, and light fog. Five lens options – 93, 49, 24, 12 and 9-degree field of views – offer wide to narrow coverage and reduce the number of cameras needed to monitor fence lines, perimeters, and open areas.

“As the first FB-Series camera with built-in analytics, the FB-Series ID provides an all-in-one intrusion detection system that classifies human or vehicular intrusions with low false alarm rates,” said John Distelzweig, Vice President and General Manager of FLIR’s Security segment. “The FB-Series ID solidifies FLIRs initiative to

expand artificial intelligence and bring thermal imaging to more customers.” The FLIR FB-Series ID comes with FLIR’s industry-leading 10-year warranty on the thermal sensor and a three-year warranty on the camera. n For more information visit www. flir.com/security.

STORE UP TO 56 DEVICES ON THE NEW K-RADIO 900 KEYPAD FROM AMC The K-Radio 900 Keypad features an integrated radio receiver operating in the 916MHz band and the ability to store up to 56 two-way radio devices onboard (32 devices such as reed switches and PIRs, 20 remote controls and four sirens). The 128-bit AES encryption (Advanced Encryption Standard) ensures maximum protection against attempts at both signal cloning and masking. Communication between the control panel and its associated devices is bi-directional for each type of transmission, which must be confirmed by the receiver, allowing users to obtain the highest levels of safety concerning the outcome of communication while also avoiding congestion of radio signals. Installation and maintenance are made easy thanks to a total lack of switches and potentiometers hardware. All devices are configurable via the control panel while learning new devices into the control panel can achieved through the use of either an automated self-learning mode or manually coded into the system. n For more information contact LSC Security Supplies on 1300 646 269 or visit www.lscsecuritysupplies.com.au

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F O L L O W U S O N I N S TA G R A M

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FAAC J Series Bollard Range 1. Tested according to PAS 68:2013 and IWA 141:2013 Standards. 2. Impact resistance class N3 7.500-80 in SINGLE CONFIGURATION. 3. Able to stop a 7,500 kg lorry travelling at 80Km/h (=50M/h). 4. Raised position lock guaranteed even in the event of a power cut. 5. Also available in EFO (Emergency Fast Operation) version for very rapid rising. 6. Integrated hydraulic unit.

Increasing traffic levels and the associated lack of parking, especially in urban built up areas, lead to constant traffic management challenges. Even the protection of public, open spaces and highly accessed buildings are becoming more and more important to protect the safety of the general public. The new J Series Bollard range from

FAAC are the ideal supplement to the already extensive range of perimeter access control products available through Magnetic Automation, especially in cases where a particularly effective and preventive safety solution is required. Four models are available in different versions, including crash rated bollards tested to international

standards. Typical applications include building entrances, sports stadiums, universities, residential areas, inner cities, parking zones with restricted areas, high security perimeter areas, and so on. The FAAC J355 HA M50 is crash tested hydraulic, automatic retractable, high security bollard. Its features include:

Applications for this high security bollard include security sensitive areas such as government sites, airports, embassies, banks, port zones, prisons, industrial sites or wherever a high level of security is deemed necessary in terms of perimeter protection. n For further information visit www.magnetic-access.com.au or call 1300 364 864

PathMinder Launch The New HPJ Security Portal PathMinder are launching the HPJ Security Portal in Australia. The unique HPJ Security Portal is a half security portal designed to â&#x20AC;&#x2DC;capâ&#x20AC;&#x2122; any existing access controlled door that needs to increase its security level to stop any tailgating or unauthorised entry attempts through that doorway. The HPJ portal is an easy to deploy system that will turn any standard access controlled door into a high security door interlock. Following an authorised user through a door is known as tailgating and it is very easy to do. We have all been told that it is good manners to hold doors open for other people and often good manners win over the good security practice. Intruders may therefore be willingly let into a secure area thereby rendering the access control system redundant. PathMinder portals solves this problem by ensuring everyone who passes through a doorway must present their access control card. The HPJ Security Portal is made up of a curved set of doors that cap the

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exiting door and use the existing door to create a set of interlocking doors. The intelligent controller in the portal makes sure only one door is open at a time, thereby restricting access and a sophisticated ultra-sonic tailgate detection system to ensure access is limited to authorised people only. The HPJ140 features a 900mm opening for DDA compliance and is one of our few security portals that is fail safe in the event of power fail. The HPJ140 is the ideal solution to retrofit to an access control door where tailgating has become a problem. As standard, the units are designed to be burglary resistant and are certified as P1A. Options for each model include vandal, attack and bullet resistant solutions up to BR5 in certain models. Other customisations include metal detector to stop weapons being brought onto a premise. n For further information call 1300 750 740 or visit www.pathminder.com.au

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STOPTALK

circlelock architectural revolving doors from boon edam show how high security entrances can be harmoniously elegant

An architectural revolving door that harmoniously combines elegant good looks with the highest-level security features available from global entrance specialist Royal Boon Edam is being introduced to Australia and New Zealand. The softly arched Boon Edam Circlelock series incorporates two bullet resistant curved glass sliding doors governing access to and egress from a glass portal that offers a spacious and comfortable entrance for the user, while the integrated security systems operating within it ensure only authorised people can pass through to the building or facility being protected. “Circlelock is used where it is imperative that only the right person enters an area of your building,” says Boon Edam Australia Managing Director Mr Michael Fisher. “The design blends beautifully with the décor of modern and classic buildings around the world, proving that

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beautiful form can be combined with efficient function. Because of its good looks and high security combination, it is now proven in use globally in applications such as government and diplomatic buildings, banks, airports, prestige jewellery and high value retail outlets, computer and data server rooms and corporate offices and headquarters.”

Access control • Comprising a circular portal with two curved sliding doors, Circlelock opens the outside door upon authorisation of an access control system. • Once the user has entered the portal, a weight system or StereoVision system integrated into the door determines whether the user is alone in the door, providing an efficient antipiggybanking system. • After sensing the presence of the person in the Circlelock, and if there is no alarm

situation, the first door will close and lock after which the second door will automatically open. • When the person has left the Circlelock, the second door will close and lock again. • The Circlelock is now in rest position and ready (stand by) to start a new cycle. • A red/green LED indication on the end stiles shows the status of each door wing at each side of the Circlelock. An additional biometrics identification system can match the biometric data of the user to a database to ensure the right person is entering the area. Only when both security systems give a clear signal, will the second door open and can the secured area be entered. Circlelock can optionally incorporate StereoVision time of flight camera systems to create extremely accurate 3D images of the person in the door to determine whether they

are alone. StereoVision is even capable of discerning between a person and a briefcase or bag. The Circlelock system – available in stock internal diameters from 1000-15000mm and height under canopy of 2200mm – is one of the comprehensive product groups of the global Boon Edam group, which operates in 27 countries. Circlelock is also one of a suite of security entrance and revolving doors systems already in service in Australasia. For security reasons, these companies cannot be named, but Boon Edam can arrange a private visit to demonstrate its security entrance technologies in operation locally. n For further information, please contact: Michael Fisher Managing Director T +61 1300 689 905 M: +61 (0)415671884 E: michael.fisher@boonedam.com W: www.boonedam.com.au

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STOPTALK

Dahua Technology Ranked Top 3 Globally by a&s Security 50 is one of the most comprehensive and influential reports in the industry that ranks the top security manufacturers in the world. The annual Security 50 ranking is based upon product sales revenue, gross profit, and profit margin during the previous fiscal year. With a sales revenue of CNY13.33 billion (US$1.93 billion) and 32.26% annual growth from 2015, Dahua jumped to the top 3 this year and moved one position higher than last year’s ranking. “It is a great honor to be recognised once again by the 2017 Security 50 and we are delighted to become one of the top three companies in the security industry,” said Fu Liquan, chairman of Dahua Technology. “This outstanding performance demonstrates Dahua’s continuing dedication to innovation in the application of video surveillance.”

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In 2016, Dahua put forth new value propositions comprising innovation, quality and services, to create value for city management, business operations, and consumer living. Dahua’s continued high investment in R&D, which reached 10.69% of sales revenue this year, has culminated in a full series of innovative smart products based on deep learning technology, including front-end and backend products that support facial recognition, electronic police video check points, and structured video servers. The year also experienced rapid development within the security industry, which has led distributors and integrators to enhance business value by transforming their strategy from product sales to the construction of complete security systems. To meet changing and diverse customer needs around

the world, Dahua has released a series of customisable end-to-end security solutions. To better serve its customers and partners in over 180 countries and territories, Dahua has established 35 subsidiaries around the globe, covering the Asia & Pacific region, North America, South America, Europe, and Africa. To enhance localisation, Dahua overseas subsidiaries have recruited local talents to provide better sales, marketing, and technical support to local customers and partners. In 2017, the global security industry is facing an unprecedented opportunity presented by the era of AI, and Dahua has been strengthening its core capabilities, exploring adjacent technologies and business sectors, and integrating its business value

chain. Dahua is pragmatically driving the implementation of new technologies to help customers take advantage of this market transition. Dahua’s core strategy is globalisation. AI and IoT are the main themes of 2017. Dahua will continue its investment in globalisation and R&D to become a world leading video-centric smart IoT solution and service provider. With a mission of “Enabling a safer society and smarter living”, Dahua will continue to focus on “Innovation, Quality and Service”, to serve its partners and customers around the world. n Visit www.dahuasecurity.com to learn more and follow us on Facebook and LinkedIn. Media Contact: Vivid Gu, (Gu_Jun1@dahuatech.com) Tel:+86-571-28069750

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