Business App Features and Tips for Supporting Owners
Amie Seisay CEO/Founder Seisay IT Solutions
@AmieSeisay www.seisayitsolutions.com
Level Set Expectations Topics are related to GCC features released *recently* within the past few weeks or months. Topics will also include features that have been around, but worth mentioning and gotchas I’ve discovered. Considerations for government agency features and usage. These perspectives are my own. Please share your perspectives in chat as well throughout the presentation. Any screenshots or demos will be from a commercial tenant not GCC.
Teams – User Engagement Features Hosting an Online Training? Define Rules of Engagement using Features: Questions or comments in Chat Emojis for feedback Raise Your Hand – New Feature!
TEAMS APPLICATION Join and Share Screens from Desktop App
OUTLOOK CALENDAR
Options for Joining Teams Meeting and Sharing Screens
Launches Browser/App Options for Joining
BROWSER Join and Share Screens in Chrome but not in Internet Explorer!
Teams – Language Translation Translation feature allows you to communicate through language barriers in the chat. This is available via Teams application, browser, and should be available via mobile app.
Don’t see the Translate option? Check the Teams Admin Center - Messaging Policy
Teams Retention Policy Retention policies allow you to comply with your organization's internal policies, industry regulations, or legal needs. These policies allow to delete data that's considered a liability, that is no longer required to keep, or has no business/legal value.
Things to Consider‌ Teams retention policies for chat and conversations are set up independent from other locations, such as SharePoint.
Also Consider‌ Private channel messages aren't supported. It may take up to three to seven days to clean up these messages and permanently delete them. Chat and channel messages will be searchable with eDiscovery tools between the time after the retention period expires and when messages are permanently deleted.
Teams App: Shifts – New Feature! Schedule management tool connected to a Team. Shares the membership (Members and Owners) of the Team. Members can submit leave requests. Owners can approve leave requests.
SCHEDULES Work shifts can be assigned to and shared with team members. CLOCK IN Clocking in and out, pausing for breaks via mobile app and in the desktop application soon!
TIME OFF REQUESTS Request and approval decisions in one place.
Shifts Feature s
Let’s Shift Gears and Talk About SharePoint
SharePoint – New Feature! Create a list from Excel replaces Import Spreadsheet app functionality with a better user experience.
SharePoint List from Excel Your spreadsheet should have a table. Table should not have empty cells because required Title column will not let you import. Title column must be associated with at least one column of data.
SharePoint List from Excel The import process does not work in Internet Explorer.
SharePoint – Improved Feature Column Formatting - Basic formatting existed, but now there is Conditional Formatting with Rules. Available options: Row formatting Conditional column formatting with rules Column Type will display different formatting options
Original Column Formatting Option
New Column Formatting Options
SharePoint List Formatting Applying formatting does not work in Internet Explorer.
SharePoint – New Feature? Create a list from an existing list – Not sure how new this feature is but worth mentioning. Copies views, columns, and formatting. Does not retain list items.
SharePoint - Create a list from an existing list
Available sites are SharePoint Modern, Classic, and Group connected sites.
SharePoint Spaces SharePoint spaces introduces mixed reality experiences using 2D and 3D web parts. Space Design options include structures, backgrounds, and sound. Web parts are then added to the space: 3D objects, 360° images and videos, 2D images, files, and organization charts.
Tips for Supporting App Owners
What is the Support Process? The Support Process Should Be Clearly Outlined
TEAM MEMBERS Your team should contact app owners first for support. APP OWNER The app owner works with team members to resolve issues. HELP DESK/SELF HELP The app owners can then reach out to the Help Desk or if there is no Help Desk support, review resources to
Are Your App Owners Building Solutions? There are options‌. Enterprise Solutions should be vetted and supported by IT (OCIO) Requirements for support could include: Business Process Documentation Permissions Matrix Documentation
Team Solutions could be supported within the Team
What is Constant in Office 365 is‌.
Features Are Released on a Regular Basis Customize According to Microsoft Guidance – Build Today with Tomorrow in Mind
Where Can Owners Learn How to Use Apps? Build a Sandbox!
Self Help Resources
Microsoft 365 Learning Pathways SharePoint site with YouTube videos/links to LinkedIn Learning Upload training videos in Stream Q&A in a dedicated Teams channel
Resources Roadmap for GCC: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=GCC Microsoft Teams – Shifts Deep Dive: https://www.youtube.com/watch?v=VP6m7KMzKjs Microsoft Teams – Retention Policies: https://docs.microsoft.com/en-us/microsoftteams/retention-policies Microsoft 365 Learning Pathways https://docs.microsoft.com/en-us/office365/customlearning/ Adoption Resources: https://resources.techcommunity.microsoft.com/adoption/