Technology Innovations in Senior Living

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Technology Innovations in Senior LIving Panel of Speakers: Ginna Baik, Greg Swope, Moulay Elalamy, Charles Turner, Dennis Lally


Ginna Baik, Senior Care Business Strategist, CDW Healthcare Ginna Baik is the Senior Care Strategist for CDW Healthcare, a leading provider of technology solutions for healthcare organizations nationwide. Baik is responsible for leading CDW Healthcare’s strategic business development initiatives in the senior care market, helping to define the necessary technology solutions for senior care organizations while strengthening and expanding industry partner relationships. Download eBook http://www.cdwcommunit.com/seniorcare/senior-care/ CDW Healthcare’s online community

Senior Care Technology Group http://bit.ly/SClinkedinGr CDW-Healthcare linkedin.com/company/CDW-Healthcare

@CDW_Healthcare twitter.com/CDW_Healthcare

Senior Security: Protecting Your Resident’s Digital Care


Greg Swope, VP of IT, Chief Information Officer, Five Star Senior Living

Five Star operates over 280 high quality senior living communities with over 31,000 units in 28 states. Five Star operates across the full spectrum of Senior Living: Independent Living, Assisted Living, Memory Care, CCRC and free standing SNF. Additionally, Five Star operates Ageility, an ancillary company providing comprehensive physical rehabilitation and wellness services in Senior Living communities.


Moulay Elalamy, Vice President of Information Technology, Benchmark Senior Living

Moulay Elalamy oversees the infrastructure, applications and business intelligence teams. He transitioned into senior living from the hospitality industry and holds an MBA in International Business from Bentley College near Benchmark’s home office in Waltham, Massachusetts.


Benchmark Senior Living Largest Senior Living Provider in the Northeast Home Office, Waltham, MA Founded in 1997 by Tom Grape (an Argentum founder)

• 53 communities in 7 states: CT, MA, ME, NH, RI, PA and VT • Opening first New York state community in 2018 • 5,700 associates serving nearly 5,000 residents

Mission: “Elevating Human Connection” Recognition Includes:

• 6 time Boston Business Journal “Best Places to Work” • 9 time Boston Globe “Top 100 Best Places to Work” • CALA Culinary Competition Top Honors • CALA Excellence in Service Award • Argentum Best of the Best Award


Charles Turner-President, LifeWell Senior Living

Developed 13 communities across Texas, Florida, Georgia and New Mexico Created LifeWell Senior Living in order to drive innovation and wellness initiatives in the Senior Housing industry Charles prior career was built driving strategic initiatives in the Enterprise Software industry, as well as working for several Big 4 Consulting Firms


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Virtual Reality for Older Adults

An MIT, research-based VR platform • Improves resident engagement • Promotes community innovation • Strengthens family engagement • Enhances the caregiver experience

Dennis Lally CEO, Rendever


What is the Definition of Innovation? Merriam Webster says… innovation noun in·no·va·tion \ˌi-nə-ˈvā-shən\ Definition of INNOVATION 1: the introduction of something new 2: a new idea, method, or device : NOVELTY


“Best Definition of Innovation” per Scott Berkun “Innovation is significant positive change. It’s a result. It’s an outcome. It’s something you work towards achieving on a project. If you are successful at solving important problems, peers you respect will call your work innovative and you an innovator.” “What does significant mean? I’d start with the invention of the light bulb, constitutional governments, wireless radio and the Internet. Perhaps you could say significant is a 30% or more improvement in something, like the speed of an engine or the power of a battery.” http://scottberkun.com/2013/the-best-definition-of-innovation/


Objections to Innovation


Prioritizing Innovation


Implementing Innovation


Any Questions? THANK YOU!


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