2016 Argentum Conference Program

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PROGRAM SPONSORED BY

CONFERENCE PROGRAM & EXHIBITOR GUIDE CONFERENCE PROGRAM & EXHIBITOR GUIDE

CONFERENCE PREMIER SPONSORS CONFERENCE PREMIER SPONSORS

B 速 TM


Interim Leadership and Executive Search

We’re taking excellence in post-acute care staffing to new heights. Corporate Leadership • Operations • Clinical • Executive

Facility Management • Nursing Home Administrators • Nursing Home Executive Directors • Directors of Nursing • Assistant Directors of Nursing • Clinical Consultants

• Registered Nurses • Licensed Practical Nurses • Registered Dietitians • Certified Dietary Managers • Utilization Review • Case Management

• Licensed Social Workers • Directors of Rehab • Corporate & Regional Consultants • Registered Nurse Assessment Coordinators • MDS Coordinators

360healthcarestaffing.com • 877-360-STAF


YES! We Built It…

BETTER RESIDENT ACQUISITION SOLUTIONS FOR THE SENIOR CARE INDUSTRY LeadingResponse gives you EXCLUSIVE LEADS — both in person and online — to get a higher conversion rate at a drastically lower cost per move-in. We do it through two powerful channels:

3 Live Events

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Better Leads and More Move-Ins at a Lower Cost

Visit LeadingResponse at Booth #125

Daily Drawing!

1.888.978.8725 LeadingResponse.com

BETTER PROSPECTS. BETTER RESULTS.

This promotion is not sponsored, endorsed or administered by Apple, nor is Apple associated with the promotion in any way. Apple® and Apple Watch® are trademarks of Apple Inc.

We’re giving away an Apple Watch Sport every day of the Argentum Conference!

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ARGENTUM: A NEW CHAPTER IN SENIOR LIVING ALFA’s rebrand as Argentum better represents our association’s role within the dynamic senior living industry

OUR NEW NAME • Derived from the Latin word for silver, Argentum conveys strength and gravitas • Silver is a nod to the “silver generation”

OUR NEW TAGLINE • “Expanding Senior Living” enforces our objective to advance excellence in senior living

THE “A” MONOGRAM • The graphic symbolizes home • The three lines of the graphic represent our commitment to advocate, educate and communicate

OUR NEW LOOK • Gold represents intellect and optimism • Dark blue represents structure and intuition

OUR MISSION REMAINS: Exemplify the principles of choice, dignity and independence for seniors

BE A PART OF OUR STORY.


SCHEDULE AT A GLANCE MONDAY, MAY 9

REGISTRATION HOURS ARE: Monday 10 AM - 5:30 PM Tuesday/Wednesday 7:00 AM - 5:30 PM Thursday 8 AM - 10:30 AM

Registration & Badge Pickup | Convention Center Lobby D: 12:00 PM - 5:00 PM

7:00 AM – 2:00 PM

Argentum Silver PAC Golf Classic

Fossil Trace Golf Club

1:00 PM – 2:00 PM

Argentum Board of Directors & Exec. Roundtable Luncheon

Hyatt Regency

2:00 PM – 5:30 PM

Argentum Executive Roundtable Meetings

Hyatt Regency

5:30 PM – 6:45 PM

Argentum Gold Member Welcome Reception

Hyatt Regency

7:00 PM – 9:00 PM

Argentum Senior Living CEO Dinner

Guard & Grace Restaurant

TUESDAY, MAY 10 7:45 AM – 8:30 AM 8:30 AM – 10:00 AM 10:00 AM – 1:30 PM

Registration & Badge Pickup | Convention Center Lobby D: 7:30 AM - 5:00 PM

Networking Breakfast

Bellco Theater Lobby

Opening General Session

Bellco Theater

Senior Living Expo & Luncheon

Exhibit Hall D

1:30 PM – 4:30 PM

Concurrent Sessions

1:30 PM – 4:30 PM

Argentum Executive Advisory Board Meeting

Mile High Ballroom

Argentum Hero Awards Ceremony & Celebration

Bellco Theater

5:00 PM – 7:00 PM

WEDNESDAY, MAY 11

Registration & Badge Pickup | Convention Center Lobby D: 7:30 AM - 5:00 PM

7:15 AM – 8:00 AM

Networking Breakfast

8:00 AM – 10:15 AM

Concurrent Sessions

Lobby D

10:15 AM – 1:15 PM

Senior Living Expo & Luncheon

Exhibit Hall D

1:30 PM – 3:00 PM

General Session

Bellco Theater

3:30 PM – 4:45 PM

Concurrent Sessions

4:45 PM – 5:45 PM

Argentum Networking Reception

THURSDAY, MAY 12

Lobby D

Registration & Badge Pickup | Convention Center Lobby D: 7:30 AM - 10:00 AM

8:00 AM – 10:15 AM

Concurrent Sessions

10:30 AM – 11:45 AM

Closing General Session & Brunch Private Event | Invitation Required

#Argentum2016

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ARGENTUM CORPORATE PARTNERS

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Integrated Care. Better Outcomes.

The Art of

Madison House, Koelsch Senior Communities Š Karl Neumann

Fine Dining

Fine dining is more than a delicious meal. It begins with the environment; elegant Kwalu furnishings crafted to ensure enduring visual appeal that lasts. Your dining experience should be memorable, like fine art. With Kwalu, it is.

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#Argentum2016

kwalu.com 877-MY-KWALU


CONFERENCE PREMIER SPONSORS

CONFERENCE SPONSORS

SENIOR LIVING CERTIFICATION COMMISSION

MEDIA & INDUSTRY SPONSORS

SeniorCare Investor THE

www.seniorcareinvestor.com

#Argentum2016

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There’s simple.

And then there’s simply

better.

MatrixCare: the fastest route to winning results across the community of care.

✓ ✓

End-To-End Integrated Solution deliver better outcomes across the continuum of care with ✓ person-centered software ✓ designed specifically for organizations like yours.

MatrixCare Marketing drive occupancy and financial performance with ✓ leading CRM the industry’s ✓ for Senior Living.

Attend a 30 minute demo at booth #603 and receive Brookstone® Sonic Bluetooth® Headphones, free!

✓ ✓

CareAssist improve resident care and family satisfaction with point of care and eMAR in one ✓ ✓ easy to use✓ application. ✓

Mobile KPI App maximize margins with instant access to key indicators of organizational performance.

Find out what MatrixCare can do for you: Call 1-866-469-3766 or visit MatrixCare.com/MCSL to schedule a demo.

®

Integrated Care. Better Outcomes.

© 2016 MatrixCare. All rights reserved.


Visit Omnicare in Booth 803!

Today’s modern care environment

From personalized service and low-cost

requires a pharmacy partner

medications, to user-friendly technology

who is there for you all the time –

and enhanced clinical programs; Omnicare

and in real time.

delivers practical and innovative solutions to

Omnicare delivers.

help your staff deliver real care, in real time.

888-545-OMNI results@omnicare.com omnicare.com ©2016 Omnicare

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DOES YOUR STAFF LOOK LIKE THIS?

ONSHIFT & ARGENTUM

MAKE IT HAPPEN OnShift and Argentum form a 3-year partnership for workforce excellence in senior living. Visit OnShift booth #604 at the Argentum Senior Living Executive Conference to learn more. OnShift Human Capital Management Software for Senior Living

HIRE

SCHEDULE

INSIGHT

OnShift.com


SILVER PAC GOLF CLASSIC SPONSORS

Presenting Sponsor:

Formerly BMA Management, Ltd.

Integrated Care. Better Outcomes.

STELLAR SENIOR LIVING

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INTEGRAL SENIOR LIVING


Autumn Leaves’ award-winning memory care assisted living builds on each resident’s life portrait to promote cognition, calm, and moments of joy. Do you thrive on creating moments of joy for the people in your life? Are you interested in growing with an industry leader? Are you looking for So Much More™ than a job? Then consider a career with Autumn Leaves.

careers.AutumnLeaves.com 40+ locations in 7 states Autumn Leaves’ Life Engagement Manager Lindsey Hernandez, pictured here with Autumn Leaves Resident Betty, listens to residents’ hopes and dreams, and finds ways to make those a reality. It’s why she’s been promoted three times in three years and is a finalist for the Argentum 2016 Hero Award.

A Member of

Family of Businesses


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Great partnerships reveal the best in both. Relationships are our cornerstone. It’s how we build stronger results. Visionary partners, higher profitability, and the most attractive capital choice for the health care industry today.

Avery · Belmont Village · Benchmark · Brandywine · Brookdale · Chartwell Retirement Residences Chelsea Senior Living · Genesis HealthCare · Legend Senior Living · Merrill Gardens Revera · Senior Lifestyle · Senior Star · Silverado Senior Living · Sunrise Senior Living · SRG

welltower.com 15


ARGENTUM 2016 GOLD MEMBERS A Place for Mom aplaceformom.com

Country Meadows countrymeadows.com

Integral Senior Living islllc.com

Procter & Gamble Pro pgpro.com

Allegro Senior Living allegroliving.com

Dechert dechert.com

Kensington Senior Living thekensingtonal.com

ProMatura Group promatura.com

Almost Family almostfamily.com

Direct Supply, Inc. directsupply.net

Kwalu kwalu.com

Provision Living provisionliving.com

American House Senior Living Communities americanhouse.com

Elmcroft Senior Living elmcroftseniorliving.com

Legend Senior Living legendseniorliving.com

Response Care, Inc. rcareinc.com

Enlivant enlivant.com

Life Care Services lcsnet.com

ROC Senior Housing bridge-igp.com

Five Star Senior Living 5sqc.com

LTC Properties, Inc. ltcreit.com

Sagora Senior Living sagora.com

FOX Rehabilitation foxrehab.org

MatrixCare matrixcare.com

Senior Lifestyle Corp seniorlifestyle.com

Gardant Mgmt. Solutions gardant.com

MBK Senior Living mbkseniorliving.com

Senior Living Communities senior-living-communities.com

Genesis HealthCare Corp genesishcc.com

Medline Industries, Inc. medline.com

Silverado silveradocare.com

Greenfield Senior Living greenfieldseniorliving.com

Meridian Senior Living meridiansenior.com

Stellar Senior Living stellarseniorliving.com

Hanson Bridgett, LLP hansonbridgett.com

Merrill Gardens merrillgardens.com

Sunrise Senior Living sunriseseniorliving.com

Harbor Retirement Associates harborretirementassociates.com

National Health Investors nhireit.com

Surface Logic surfacelogic.com

HCP, Inc. hcpi.com

New Perspective Senior Living npseniorliving.com

The Arbor Company arborcompany.com

Hearth Management, LLC thehearth.net

Omnicare, Inc. omnicare.com

HHHunt Senior Living hhhunt.com

OnShift onshift.com

Holiday Retirement holidaytouch.com

Pathway Senior Living pathwaySL.com

Holsag Canada holsag.com

Philips philipsseniorliving.com

IntegraCare Corp integracare.com

PointClickCare pointclickcare.com

Atria Senior Living Group atriaseniorliving.com Belmont Village Senior Living belmontvillage.com Benchmark Senior Living benchmarkquality.com Bickford Senior Living enrichinghappiness.com Brandywine Living brandycare.com Brightview Senior Living brightviewseniorliving.com Brookdale brookdaleliving.com Caring.com caring.com Century Park Associates centurypa.com Chelsea Senior Living chelseaseniorliving.com Civitas Senior Living civitasseniorhealthcare.com Commonwealth Assisted Living commonwealthal.com Cornell Communications cornell.com

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The LaSalle Group autumnleavesliving.com Ventas, Inc. ventasreit.com Vi Living viliving.com Welltower, Inc. welltower.com Willis Towers Watson willistowerswatson.com Yardi Systems, Inc. yardi.com


Network with Attendees Download the Argentum Conference Mobile App.

Complimentary Wi-Fi Network Argentum2016

argentum.org/guardian Sponsored by:

Sponsored by:

Planglow USA offers unique software [LabelLogic and NutriLogic], a selection of labels and eco-friendly “Grab & Go� packaging solutions

See us at booth #448 ARGENTUM Senior

To request a sample kit contact: Jason Rhoades - Client Development 800-774-0536 #4 | 280 East Lothenbach Ave, West Saint Paul, MN 55118 www.planglow-usa.com | jason@planglow-usa.com

#Argentum2016

Living Exec Conference

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MONDAY, MAY 9

10:00 AM – 5:30 PM Registration & Badge Pickup Colorado Convention Center | Lobby D

12:00 PM – 1:00 PM Argentum Board of Directors and Executive Roundtable Luncheon Hyatt Regency at Colorado Convention Center | Denver City Terrace, Level 5 by invitation only Sponsored by

12:15 PM – 5:15 PM Executive Director Leadership Institute Colorado Convention Center | Mile High Ballroom pre-registration required

Sponsored by

1:00 PM – 5:30 PM Argentum Board of Directors and Executive Roundtable Meetings Hyatt Regency at Colorado Convention Center by invitation only

5:30 PM – 6:45 PM Argentum Gold Member Welcome Reception Hyatt Regency at Colorado Convention Center | Denver City Terrace, Level 5 by invitation only Sponsored by

7:00 PM – 9:15 PM Argentum Senior Living CEO Dinner Guard & Grace Restaurant 1801 California St, Denver, CO 80202 by invitation only

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Sponsored by


GR OWT H YOUNG. GROWING. AND LOOKING FORWARD TO TOMORROW. Whether we are focused on enriching our residents’ lives or growing our portfolio of communities, we approach both with the same core values: compassion, humility, integrity, excellence and fun. This, in turn, creates ideal conditions to thrive and grow, whether you’re in business or in your eighties.

Discover more about our company at www.enlivant.com


TUESDAY, MAY 10 7:00 AM - 5:30 PM

7:45 AM - 8:30 AM

Registration & Badge Pickup

Networking Breakfast

Colorado Convention Center | Lobby D

Colorado Convention Center | Bellco Theater Lobby Sponsored by

8:30 am - 10:30 AM OPENING GENERAL SESSION

Entrepreneurship, Breaking Cycles, and the Pursuit of Happyness Colorado Convention Center | Bellco Theater Christopher Gardner is the head of his own successful brokerage firm - but just 20 years ago, Gardner was homeless, carried all his possessions on his back, and lived-on occasion-in a bathroom at a Bay Area Rapid Transit station in Oakland, California. A true testament to the perseverance it takes to make it from “rags-to-riches.� Gardner will kick off the conference with an inspiring story of overcoming obstacles, breaking cycles, and the motivation it takes to make your own success. He will recount his fears of failure, exhaustion of pursuit, and the inspiring stories of those who helped him along the way. Sponsored by

7:30 AM - 4:30 PM Complimentary Wi-Fi at the Colorado Convention Center Network: Argentum2016

Sponsored by:

Argentum Backstage Lounge A private space exclusively for CEOs of Argentum member owner/operator companies.

Colorado Convention Center | Bellco Green Room Access from Lobby D Elevator Sponsored by

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SENIOR LIVING CERTIFICATION COMMISSION


SE NI OR S H O U S I N G

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MEDICAL O FFICE BUILDING S

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H OSPITAL S

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SKIL L ED N U RSIN G FA C IL ITIES

|

VEN TA S R E IT.C OM

Reliable, Customized Capital Solutions Ventas, an S&P 500 company, has a well-earned reputation for bringing both creativity and financial strength to completing transactions of any size and complexity.

#Argentum2016

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Standardize on a one-vendor, all-business platform for transparent and efficient community management and a lower total cost of ownership.

Software Solutions for

SENIOR LIVING YARDI Senior Living Suite

TM

Replace multiple systems with the senior living industry’s only platform with integrated solutions for each phase of community management, including marketing, leasing,

Social. Mobile. Smart.

and resident care. To learn more, call 800.866.1144 or visit www.yardi.com/seniorliving.

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TUESDAY, MAY 10 10:00 AM - 1:30 PM | ARGENTUM EXPO OPEN - HALL D Argentum Senior Living Expo Grand Opening Colorado Convention Center Hall D

Experience the Virtual Dementia Tour

Christopher Gardner Book Signing

Join Second Wind Dreams速 as we present the patented Virtual Dementia Tour速

First 150 people receive complimentary copy of "The Pursuit of Happyness..."

Lunch Served at the Expo 12:00 PM - 1:00 PM

Lunch Sponsored by:

Sponsored by:

EDUCATIONAL TRACK SPONSORS WORKFORCE DEVELOPMENT

CONSUMER CHOICE

Growing a workforce of trained professionals to serve seniors.

Promoting strategies for financing long term care services and supports.

sponsored by

sponsored by

QUALITY IMPROVEMENT

MEMORY CARE

Nurturing environments that enhance the quality of life for senior living residents.

Enhancing awareness and best practices for the care of residents with dementia.

sponsored by

sponsored by

SENIOR LIVING

Integrated Care. Better Outcomes.

OPERATIONAL EXCELLENCE Improving the senior living business through innovation and technology. sponsored by

#Argentum2016

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TUESDAY, MAY 10

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 1:30 PM - 2:45 PM MEMORY CARE

SALES & MARKETING

The Occupancy Equation: What It Really Takes to Build Stability

Innovations in Memory Care: From Incremental to Transformational

Room 607

Room 702

What if you could increase length of stay or decrease attrition rates? What if you could stop the madness of escalating acquisition costs, higher acuity, dwindling lengths of stay, and ever-increasing marketing expenses? In this session, participants will discover the occupancy formula and learn strategies to promote stable and sustainable occupancy in their communities.

Residents with cognitive impairments are the fastest growing population in senior living. Argentum & MatrixCare engaged global research firm Cognitive Solutions to conduct a study to identify evidence-based innovations in memory care environmental design, technology, programming and dining. This session will preview the preliminary findings of this research study.

Andréa Catizone, COO, Senior Living SMART Chris Guay, CEO, Senior Vitality Senior Living Deborah Howard, CEO, Senior Living SMART Carlene Motto, Exec. VP of Sales, Belmont Village Senior Living Jayne Sallerson, COO, Sherpa John Shafaee, CEO, Medtelligent, Inc.

HUMAN RESOURCES

Jennifer Carson, PhD, Chief Learning Officer, Alzheimer’s Research Center Michael Splaine, CEO, Cognitive Solutions LLC Denise Wassenaar, Chief Clinical Officer, MatrixCare

ECONOMICS & DEMOGRAPHICS

Understanding Cultural Differences – Getting the Most Out of a Diverse Workforce Room 603 The U.S. population is growing increasingly diverse. The shift in demographic is permanent and has brought with it many opportunities and challenges for employers and workers alike. Among them is the fact that values often differ between and even within cultures. This session will focus on how employers can attract, recruit, and retain the best employees by recognizing and understanding varying levels of acculturation and differences in values. It will also delve into how to increase productivity and retention when working with a diverse workforce.

Aging Trends and Patterns in the United States and the World Room 709 New data offered in the Census Bureau report “An Aging World: 2015” examines the continuing global aging trends and projected growth around the globe. Among the 7.3 billion people worldwide in 2015, an estimated 8.5 percent are age 65-plus and that number is expected to jump more than 60 percent in just 15 years. Join the U.S. Census Bureau’s lead aging researcher and author of this new report to better understand the world and nation’s aging landscape and challenges, and opportunities for international expansion. Wan He, PhD, Senior Technical Expert on Aging Research, U.S. Census Bureau

Kelly McDonald, Multicultural Marketing and Business Trends Expert

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FINANCE & INVESTMENT

THE SCIENCE OF AGING

Dying Better in America

ACOs Aren’t for Everyone. Are They Right for You?

Room 601

Room 705 Senior living will play an important role in the new qualitypayment paradigm. Is the stage being set for a new payment source revenue, or is it just a setup? This session will focus on the fundamentals of Accountable Care Organizations and of Medicare’s quality initiatives, and discuss how innovators are already involving themselves in these arrangements, and assess how your company can be affected. Kevin O’Neil, MD, FACP, CMD, Chief Medical Officer, Brookdale

″There is a saying among Gerontologists: People should all live to a ripe old age, well into our 90s, and then have it end with a quick bullet fired by a jealous lover’ – But that’s not the way most people go into the great beyond.″ – Bill Noveilli For many people dying in this country is isolating, painful, and costly. Former AARP CEO Bill Novelli will discuss the challenges the healthcare system faces in light of our country’s rapidly aging population. Bill Novelli, Professor, McDonough School of Business at Georgetown University; Founder, Coalition to Transform Advanced Care COMPLIANCE & SECURITY

RESIDENT EXPERIENCE

Cutting-Edge Procurement Strategies to Keep Dining Ops on Track

When “It” Hits the Fan: Effective Communication for Critical Times

Room 605

Room 708

During economically challenging times Dining Services decisions are critical. Changing market conditions affect food-service operations, and leadership must be armed with effective strategies to offset increasing costs and shortages. In this session, participants will learn how to analyze the current market and identify and evaluate future trends that can affect the cost of goods. We will discuss innovative ways to keep food costs down while still providing quality food to residents. The knowledge gained during this session will enable leaders within Dining Services to be good stewards, making food production and purchasing decisions that have a positive impact on both the bottom line and residents’ quality of life.

In this session, participants will learn to spot dangers before they emerge, break the cycle of decision paralysis and second-guessing, discover the communications skills needed to succeed, and unlock the truth about social media and employees during a crisis. Gerard Braud, CSP, Fellow IEC

Joska Hajdu, Senior Vice President, Dining Services, Brookdale Marjan Kodric, Vice President, Dining Services, Brookdale

ASK THE EXPERT

Ask the Expert: Antitrust Compliance for Senior Living Communities Learn about the basics of strictly prohibited behaviors surrounding issues such as price fixing, dividing geographic markets, allocating customers and wages and benefits. Leave with a better understanding of effective, good language and practices to strengthen business excellence.

Room 703

Mike Cowie, Partner, Dechert LLP

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TUESDAY, MAY 10

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 3:15 PM - 4:30 PM SALES & MARKETING

MEMORY CARE

Multi-Generational Marketing: Getting Prospective Residents and Their Families on Board

Dementia Friendly America Coming to a Community Near You Room 702

Room 607 In more than 70% of sales, the decision to make the move into senior housing is made by both prospective residents and their families. Maintaining independence is the principal requirement for prospective residents, while quality of care and services tops the list for their adult children. This session will use market data, real-world examples, and industry best practices to bridge the gap between these competing motivators. Shannon Ingram, Vice President, Sales & Marketing, Anthem Memory Care Cindy Longfellow, National Director of Sales & Marketing, Juniper Communications Katie Roper, Vice President, Sales & Marketing, Caring.com

Over 5 million people in the U.S. are living with dementia and related illnesses. It is time for our communities to support our neighbors living with this disease. Dementia Friendly America (DFA) is a new concept that not only works in theory but practice as well. This session will describe DFA’s vision and goals and give participants the opportunity to hear how two early adopters in Minnesota and Denver are working to implement DFA in their states. We will also discuss the role of senior living in this exciting new program. JJ Jordan, Community Chair, Dementia Friendly Denver Sandy Markwood, CEO, National Association of Area Agencies on Aging Maria Nadelstumph, Vice President of Organizational Development and Program Excellence, Brandywine Living Dawn Simonson, Executive Director, Metropolitan Area Agencies on Aging, representing Minnesota

HUMAN RESOURCES ECONOMICS & DEMOGRAPHICS

Mergers & Acquisitions: Human Capital as a Change Agent

Demographic Dip: An Excuse or an Imposing Reality?

Room 603 Leaders have a vast resource to leverage when it comes to mergers and acquisitions – human capital. Defining an employer’s brand and culture during the process is also guaranteed to foster a smoother transition. Learn how to tap into one of a company’s most valuable assets – people – to create business excellence in senior living. Tommy Comer, Vice President of Human Resources, Commonwealth Assisted Living

Room 709 According to the U.S. Census, there was a dip in the birthrate between 1925 and 1945; today, in parallel, there is a dip in the number of adults between the ages of 68 and 88. Often referred to as the Silent Generation, this demographic group of 52.5 million is smaller than the GI Generation that preceded it and overshadowed by the 78.2 Baby Boomers who follow. What does this demographic dip mean for senior living operators and is it affecting today’s senior living business? Or, is a smaller population simply an easy excuse to explain why occupancy may be down in a community? This session will critically evaluate “the dip” and assess how applicable it is to the products and services offered under the senior living umbrella—independent living, assisted living, and memory care. If the dip is a reality, what are it signs? What strategies can our organizations leverage to continue to thrive and ensure that future generations will have access to a plethora of senior living options? John Spooner, Co-Chief Executive Officer, Greystone Communities Irving Stackpole, President, Stackpole and Associates

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FINANCE & INVESTMENT

RESIDENT EXPERIENCE

Providing Culturally Competent Care to Diverse Populations

Market Fundamentals & Trends in Senior Housing Room 705

Room 605

Obtain the latest information regarding occupancy, rents, rent growth, and supply and demand for senior housing and care properties. This session will provide an empirical view on how senior housing properties are performing across the nation’s largest 100 markets and relative to emerging economic shifts and other asset types. Learn which markets are poised for growth in 2016 and beyond.

We all know that our society is becoming increasingly diverse and that cultures are no longer necessarily “melting together” into one homogenous group as in past decades. In fact, in modern parlance, our society has moved from being a “melting pot” to a “salad bowl,” with clear distinctions between different cultural groups. Moreover, diversity comes in many forms: racial, ethnic, gender, generational, sexual preference, linguistic, life stage, and level of affluence, to name a few. In this era, the key to maximizing relationships and business opportunities is understanding differences in values among different groups. This session will focus on why diversity should be recognized as a business opportunity. We will discuss how leaders can grow their organizations by better understanding their co-workers, their customers, and the community in which they live and work, today and tomorrow.

Charles W. Harry, Jr., Managing Director and Director of Research & Analytics, National Investment Center for Seniors Housing and Care (NIC) Beth Burnham Mace, Chief Economist - Director of Capital Markets Outreach, National Investment Center for Seniors Housing and Care (NIC)

Kelly McDonald, Multicultural Marketing and Business Trends Expert

COMPLIANCE & SECURITY

Don’t Talk to the Media Until…

ASK THE EXPERT

Ask the Expert: Decision Making Authority and Resident-Family Conflict

Room 708 Every day we see people make questionable decisions when talking to the media. What they say can be embarrassing, can destroy their reputation, and can have an adverse impact on their company. In this session, participants will learn how to avoid media calamities and keep their peace of mind intact. Participants will discover why the facts don’t matter and why statements get taken out of context. We will explore what really gets left on the cutting room floor and unlock the secrets to controlling every question and every answer.

Room 703 Ask the experts how to better understand issues related to legal scenarios, decision making authority, visitation rights, protecting the resident and when state agencies and ombudsmen should become involved. Josh Davis, Partner, Lewis Brisbois Bisgaard & Smith LLP Frank Russo, Senior Vice President, Risk and Legal Affairs, Silverado

Gerard Braud, CSP, Fellow IEC

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WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

5:00 PM - 7:00 PM

CONSUMER CHOICE

MEMORY CARE

Sponsored by

Argentum Hero Awards Ceremony & Celebration Colorado Convention Center | Bellco Theater The story of senior living is written each day by thousands of talented professionals who make a difference in the lives of nearly one million residents in senior living communities across the country. Don’t miss this inspirational program where six extraordinary senior living professionals will be honored with the Argentum Hero Award.

2016 ARGENTUM HEROES

AL KUZIO

ABBI LAUSHINE EPOCH SENIOR LIVING Life Enrichment Director Bridges by EPOCH at Westford Westford, MA

FIVE STAR SENIOR LIVING Transportation Coordinator Summit Place North Myrtle Beach, SC

ELIZABETH BUCHINSKI

KATHY WEAVER

BROOKDALE Clare Bridge Program Coordinator, Bay Pines, St. Petersburg, FL

ENLIVANT Resident Care Partner, Oakley Place, Greenville, OH

DANE TAYLOR

KENSINGTON SENIOR LIVING Concierge Kensington Park Kensington, MD

LINDSEY HERNANDEZ

AUTUMN LEAVES Life Engagement Manager, Fossil Creek, Fort Worth, TX

JEB BUSH

JOHN HICKENLOOPER

DONNA LYNNE

SOLEDAD O’BRIEN

43RD GOVERNOR OF FLORIDA Featured Speaker

GOVERNOR OF COLORADO Featured Speaker

LT. GOVERNOR OF COLORADO Featured Speaker

CHAIRMAN, STARFISH MEDIA GROUP Master of Ceremonies

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WEDNESDAY, MAY 11 JOIN SOAR LIFE PRODUCTS™ ON WEDNESDAY, MAY 11TH @ 6:30AM Meet at the Blue Bear in front of convention center for a guided Run & Walk tour around historic Downtown Denver. Registered participants will receive a pedometer, canvas tote bag, sports bottle and an opportunity to win an Apple iWatch! Contact Joel Eros at joel.eros@schoolspecialty.com to register your group!

JOIN US AT THE NETWORKING BREAKFAST 7:15 AM - 8:00 AM Lobby D Sponsored by

Sponsored by

CONCURRENT SESSIONS 8:00 AM - 9:00 AM SALES & MARKETING

MEMORY CARE

The Loyalty Switch: How to Make Anyone Loyal to You, Your Organization, or Your Cause

Award Winning Memory Care Design Room 702

Room 607 Behavioral scientist James Kane will delve into the human brain, explaining the science behind true loyalty and human relationships. Building on more than 40 years of research, Kane makes the case that humans have a fundamental need to be loyal and actively seek out clues from others that tell them when they can and should be. When organizations or individuals understand and are able to demonstrate those loyalty-building behaviors, they can develop relationships that will last a lifetime and result in unwavering and unlimited support. James Kane, Renowned Loyalty Expert & Author

This moderated panel will focus on architecture and building design and its role for delivering optimum care to residents experiencing dementia. Learn from Argentum’s Senior Living by Design award winners as they share lessons learned and best practices for creating the best, most purposeful environment throughout each community. Michael McKay, AIA, ACHE, EDAC, LEED AP, Vice President & Senior Architect, ERDMAN Joseph Jasmon, CEO, Shepherd Senior Living Maria Nadelstumph, Vice President of Organizational Development and Program Excellence, Brandywine Living Michael Schonbrun, Founder and CEO, Balfour Senior Living

FINANCE & INVESTMENT

Financing and Development Opportunities in Affordable Assisted Living Room 705 The session will discuss the upcoming significant growth in the senior population along with a lack of financial preparedness in the retirement aged population. It will also illustrate the need for more accessibility and affordability in the Assisted Living sector. Various opportunities for equity and debt financing will be discussed. Examples of successful programs will be given along with a discussion of favorable and unfavorable characteristics of state Medicaid waiver program. Rod Burkett, CEO, Gardant Management Solutions Jerry Finis, CEO, Pathway Senior Living

Steve Kennedy, Managing Director, Lancaster Pollard Wayne Smallwood, Executive Director, Affordable Assisted Living Coalition #Argentum2016

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WEDNESDAY, MAY 11

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 8:00 AM - 9:00 AM RESIDENT EXPERIENCE

HUMAN RESOURCES

Focusing on Financial Health in an Aging Society

The State of the Senior Housing Workforce

Room 605

Room 603

The US is in the midst of a longevity surge. Ten thousand Americans turn 65 every day and by 2050, one in five will be 65 and older. And while a longer lifespan provides more time for work, play and family – there are challenges. Planning for later life involves focusing on physical well-being, but financial health is equally important. Financial exploitation is currently the fastest growing form of abuse in later life. Learn about elder fraud, current scams targeting seniors, and how technology can serve as a tool to prevent identity theft and exploitation in later life.

The senior living industry is facing labor challenges as more older adults need care but there are fewer caregivers. The industry is projected to need to recruit 1.2 million workers by 2025. Learn from senior living leaders as they discuss strategies for recruiting, hiring and retaining workers who view senior living as a career path to ensure residents, their families and loved ones experience a superb environment.

Elizabeth Loewy, Esq, General Counsel and Senior Vice President of Industry Relations, EverSafe Howard L. Tischler, Founder and CEO, EverSafe

Mark Heston, Senior Vice President & Chief Human Resources Officer, LCS Bill Pettit, Vice Chairman, Merrill Gardens Donald O. Thompson, CEO, Senior Living Communities Mark Woodka, CEO, OnShift ECONOMICS & DEMOGRAPHICS

THE SCIENCE OF AGING

Measures & Instruments for Quality Improvement in Senior Living: A Critical Review Room 601 This session will focus on the tools (namely, the measures and instruments) used for quality improvements in senior living. We will describe the impetus for, process behind, and results of an environmental scan to identify tools of excellence across health and long-term care settings; discuss select tools and their potential for use in quality improvement efforts in such settings; and prepare participants to make informed decisions about selecting and using the tools in their particular setting. Over the course of the session, participants will develop an understanding of the process and results of the environmental scan and the importance of using such tools for quality improvement in long-term care settings. They will learn to recognize the strengths and weaknesses of many of the tools currently being used and how to appropriately select and use tools of excellence in long-term care settings.

Strategies for Educating Consumers About Financing Long Term Care Room 709 As Americans are saving less, the senior living industry has a key role to play in educating the public about the need for more education about retirement planning for long-term care needs. Learn from two retirement planning experts who have done extensive research on the needs of women, their spouses and families when it comes to preparing for long-term care and leave with suggestions on how senior living providers can engage in the conversation. Cindy Hounsell, President, Women’s Institute for a Secure Retirement Anne Tumlinson, Founder, Daughterhood & A. Tumlinson Innovations, LLC

Maribeth Bersani, COO, Argentum Patricia Giorgio, MPS, President and CEO, Evergreen Estates Sheryl Zimmerman, PhD, MSW, Distinguished Researcher and Professor, University of North Carolina at Chapel Hill

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EMPOWERING CARE: Technology Solutions for Senior Care

At CDW Healthcare, we understand that your focus is on people, not technology. That’s why we make it our business to bring you the comprehensive and responsive technology guidance, support and services you need.

CONNECT WITH US

Call 800.500.4239

@CDW_Healthcare

CDW.com/view

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CDW.com/communIT


WEDNESDAY, MAY 11

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 8:00 AM - 9:00 AM COMPLIANCE & SECURITY

To Film or Not to Film? A Case Study on the Use of Cameras in Senior Living Communities Room: 708 This session will draw participants into the drama of an actual case brought before an administrative law judge by the presenter. The scenario: an assisted living community had filmed one of its memory-care residents because the resident had become violent with others on numerous occasions but settled down every time law enforcement arrived. The problem: feeling like they had run out of options, the community filmed the resident without consent during one of the violent outbursts to show to law enforcement. The result: the state DHS learned of the filming and cited the community for violating the resident’s right not to be filmed or recorded without consent, but the community appealed. Learn who prevailed and why.

ASK THE EXPERT

Ask the Expert: Argentum Industry Standards Room: 703 Learn how a senior living community can get involved and attest to Argentum’s new standards initiative addressing consumer and resident rights, safety, quality improvement, workforce and regulatory compliance. Guy D’Andrea, Managing Partner, Discern Health Benjamin Peck, PhD, Project Manager, Discern Health

Robert Lightfoot, RN, JD, Shareholder, Reinhart Boerner Van Deuren s.c.

CONCURRENT SESSIONS 9:15 AM - 10:15 AM MEMORY CARE

SALES & MARKETING

All for One: The Science of Cooperation, Collaboration, and Customer Interaction

Dementia Behaviors - Changing Our View and Response Room 702

Room: 607 Nothing has accelerated the advancement of the human species more than our ability to live and work with others. Yet, despite hundreds of thousands of years of practice, most people still aren’t very good at it. In this session, James Kane will share the science behind cooperative behavior and the influences that impact our human connections. The relationships are surprising, if not shocking, and critically important for any organization looking to create a more cohesive, productive, engaged, and fulfilled team. James Kane, Renowned Loyalty Expert & Author

Senior living providers are increasingly confronted with the challenges associated with dementia—repeated questions, confusion, aggression, swearing, sexually inappropriate behaviors, exit seeking, and hoarding. These behaviors can be concerning and sometimes frustrating for families, staff members, and providers. In this session, we will explain the various perspectives for understanding dementia and present a framework through which providers can better comprehend and respond to a resident’s behavioral expressions. Participants will receive instruction on how to use an empirically based systematic process to evaluate the potential cause(s) of a behavioral expression and create a treatment plan. We will end the session by describing a proactive approach to defusing problematic situations before they can begin. Rita Altman, RN, MSN, Senior Vice President of Memory Care and Program Services, Sunrise Senior Living Patrick Doyle, PhD, Corporate Director of Memory Care Services, Brightview Senior Living Juliet Holt Klinger, MA, Senior Director, Dementia Care, Brookdale

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#Argentum2016


FINANCE & INVESTMENT

HUMAN RESOURCES

Winning the Millennial Market: How to Attract & Engage Millennials in Senior Living

Addressing the Retirement Crisis Room 705 Americans are living longer but saving less and most are unfortunately unprepared for the cost of long-term care. Learn from experts who will discuss the role of long-term care insurance and other private funding sources as solutions to this growing challenge. James Balda, President & CEO, Argentum David O’Leary, President & CEO, Genworth US Life RESIDENT EXPERIENCE

Culture that Rocks: How to Amp Up Your Company Culture Room 605 If you’re open to disruptive changes within your organization, don’t miss the opportunity to learn from Jim Knight, renowned training expert, who will use several well-known hospitality brands, including Hard Rock International, as examples to discuss key strategies for transforming an organization’s culture. This session will explore heritage vs. culture, brand ambassadors, employee engagement, and hiring (and retaining) leadership rock stars. Jim Knight, Fmr. Senior Director of Training and Development, Hard Rock International THE SCIENCE OF AGING

Improving Quality Through Technology Room 601 The business of senior living increasingly is becoming an information-rich enterprise. Technology encourages the flow of information, leverages digital processes and transforms the way care is delivered and compensated. Join this session to better understand current drivers of change in senior living, and how to embrace technology to provide the highest quality of care to your residents.

Room 603 Senior living is evolving, enhanced by rapid developments in technology while staying committed to core values – key issues for millennials. Learn strategies from experts on how to market the senior living profession to millennials the right way, keys to recruiting and retention strategies, and how to build a brand and culture that will attract millennials to your organization. Aaron D'Costa, Director of Acquisitions – Senior Living, Virtus Real Estate Capital Matt Bromen, Human Resources Director, Era Living Lisa Fordyce, Chief Operating Officer, Senior Lifestyle Corporation Krystyna Keena, Communications Specialist, Senior Lifestyle Corporation Mark Woodka, CEO, OnShift ECONOMICS & DEMOGRAPHICS

The Demographics of Senior Living According to the National Study of Long-Term Care Providers Room 709 The National Center for Health Statistics, a branch of the Centers for Disease Control, produces the National Study of Long-Term Care Providers, a biennial study monitoring the major sectors of paid, regulated long-term care service providers and the users of these services. A lead researcher will share data gleaned from the 2014 survey highlighting senior living providers and resident demographics across the nation and on the state level. Manisha Sengupta, PhD, Senior Statistician, Centers for Disease Control

Murry Mercier, National Senior Living Account Manager, PointClickCare

#Argentum2016

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WEDNESDAY, MAY 11

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 9:15 AM - 10:15 AM COMPLIANCE & SECURITY

Trends in Regulation and Compliance: Data Breach and Security Room 708 Senior living companies store private data from residents and employees. It’s imperative that these businesses protect against potential hackings. Get tips from attorneys general who encourage collaboration on best practices to ensure appropriate safeguards are established and to create response plans that can be immediately implemented in the event of a data breach.

ASK THE EXPERT

Ask the Expert: Life Safety Codes Affecting Senior Living Room 703 Bring more uniformity with fewer conflicts within a state when designing and building a senior living community. Dan Purgiel, Partner, LCS Architects, Inc.

Pat Mulloy, CEO, Elmcroft Senior Living Patrick Lynch, former Rhode Island Attorney General

10:15 AM - 1:15 PM | ARGENTUM EXPO OPEN - HALL D Argentum Senior Living Expo Open

Experience the Virtual Dementia Tour

Colorado Convention Center Hall D

Join Second Wind Dreams® as we present the patented Virtual Dementia Tour®

Lunch Served at the Expo 12:00 PM - 1:00 PM Lunch Sponsored by:

Sponsored by:

Argentum Plaza Speaker Appearances

Jim Knight

11:00 AM - 11:30 AM

Diane Rehm

12:00 PM - 12:30 PM

Vendor Fast and Furious Competition The following companies will participate:

11:00 AM in the Argentum Plaza Listen and learn at the Argentum Fast & Furious competition showcasing innovative products and services in three minutes or less! Companies have three minutes on the Argentum Plaza Stage to showcase their best idea or solution to a senior living challenge. Audience members select the winner based on innovation, relevance and practicality by voting via the Argentum conference app. Download the app by accessing the App Store on your smart phone, tablet or other device and search for “Argentum Events.”

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#Argentum2016

®

Integrated Care. Better Outcomes.


1:30 PM - 3:00 PM GENERAL SESSION

On Choice in Life and Death Bellco Theatre NPR radio host Diane Rehm shares her personal and moving story about the drawn-out death (from Parkinson’s) of her husband of 54 years. His extended death culminated in his taking matters into his own hands, refusing to take water, food, and medication. His heroic actions spurred Diane to advocate for the “right to die” movement. Diane Rehm, NPR Host, Author, and Advocate; in conversation with Ann Comption, Legendary ABC News White House Correspondent

sponsored by

CONCURRENT SESSIONS 3:30 PM - 4:45 PM SALES & MARKETING

MEMORY CARE

Changing Lives Through Music and Memory

No Longer Linear: Strategic Steps to Drive Career Growth Room 607

Room 702

Senior living is evolving into a more sophisticated business while creating exponential growth opportunities. This evolution has opened opportunities for leaders at all levels to advance their careers. In this session, participants will hear from executives who propelled from entry-level positions to the C-Suite. They will learn strategies to position themselves for career advancement. Submit questions for the expert panel in advance using the hashtag #argentumcareergrowth on Twitter, Facebook, Instagram, or the conference mobile app.

Could a pair of headphones change the lives of millions of Americans living with Alzheimer’s Disease and dementia? Social worker and Music & Memory founder Dan Cohen will share his campaign to bring iPods and the therapeutic benefit of music to seniors. Cohen will be joined by Wisconsin Assisted Living Association Executive Director Jim Murphy and Kevin Coughlin of the Wisconsin Department of Health Services to share more about their plan to expand access to this program.

Chris Guay, President & CEO, Vitality Senior Living Justin Hutchens, EVP and CIO, Senior Housing and Care, HCP, Inc. Shamim Wu, President & COO, Silverado John Yedinak, President, Senior Housing News

Dan Cohen, Executive Director, Music & Memory Kevin Coughlin, Policy Initiatives Advisor - Executive, Wisconsin Department of Health Services Jim Murphy, Executive Director, Wisconsin Assisted Living Association

#Argentum2016

35


WEDNESDAY, MAY 11

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 3:30 PM - 4:45 PM RESIDENT EXPERIENCE

ECONOMICS & DEMOGRAPHICS

Empowering Front-Line Care Staff to Improve Behavioral Outcomes Room 605 Take a look at how some of the latest tech tools are empowering front-line care staff through the development of digital interventions for aging populations and their caregivers that’s happening across the nation and right in Denver. Learn from entrepreneurs at Visible Hand who are changing the trajectory of senior living through new technology for front-line workers and a look at what innovation hubs such as Denver’s Prime Health are doing to enhance the development of new products.

Preparing America for the Aging Society Room 709 The United States is unprepared to meet the needs and desires of an aging population, their families and loved ones, but senior living has the greatest potential of any platform on the horizon to effectively address this challenge. Learn about opportunities available to senior living communities and businesses today to position yourself for the aging society for the future. Anne Tumlinson, Founder, Daughterhood and Anne Tumlinson Innovations, LLC

Matt Morris, CEO, VisibleHand, Inc Jeffrey Nathanson, President, CEO, Prime Health

COMPLIANCE & SECURITY

THE SCIENCE OF AGING

Achieving Operational Efficiency Through Smart Use of Technology

The Vital Relationship Between Creative Expression and Healthy Aging Room 601

Room 708

Learn more about the vital relationship between creative expression and healthy aging through the latest research showcasing evidence-based best practices and model programs in the field of creative aging. The field of creativity and aging is expanding rapidly and senior living providers have the opportunity to stay ahead of the curve by identifying and adapting specific aging programs for their communities.

This session will look at the current state of the senior living market from a technology, operations, and investment perspective. We’ll share ways to capture additional revenue and efficiencies in the operational area with a consolidated system for CRM, financials and care. We will also discuss how one integrated platform can provide visibility of information from prospects all the way up to the investors. By matching systems and processes together, operators will learn about making more efficient decisions, reducing costs and risks and improving work environments to help drive organizational success and profitability.

Janice Blanchard, MSPH, President and Founder, Aging Better Together HUMAN RESOURCES

Performance that Rocks: Managing Your Brand Ambassadors Room 603 Jim Knight, renowned training expert and former Hard Rock executive, will share approaches to managing and measuring front-line staff performance, as well as tools that have delivered successful results in the hotel and restaurant industry. He will challenge the status quo and present strategies to improve training, new hire orientations, performance appraisals, and staff development. Jim Knight, former Senior Director of Training and Development, Hard Rock International

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Scott Tavolacci, Industry Principal for Investment Management, Yardi Systems ASK THE EXPERT

Ask the Expert: Executive Director Credentialing Room 703 The Senior Living Certification Commission will offer its first certification for assisted living executive directors beginning this fall. Get involved with this voluntary credentialing program taking existing state licensing requirements to the next level by creating a national standard of excellence for senior living. Paul Williams, VP, Professional Development & Education, Argentum

#Argentum2016


Argentum Executive Networking Reception 4:45 PM - 5:45 PM Convention Center Lobby D

Sponsored by: 速

Integrated Care. Better Outcomes.

#Argentum2016

37


THURSDAY, MAY 12

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 8:00 AM - 9:00 AM SALES & MARKETING

RESIDENT EXPERIENCE

Entrepreneurial Tech Tools to Improve Health Care Delivery

Driving Occupancy Through Operational Excellence Room 607

Room 605

Have you ever wondered why one community will have a consistent 96% occupancy while the one just across the street can barely achieve 90%? In this moderated session, our panel of experts from diverse disciplines will answer all of your questions about driving results. Participants will learn how a team approach within each role can lead to success and profits, how operational excellence and drive ultimately leads to a successful sales process, and more. Participants will be able to interact with the panel by asking questions live or submitting questions in advance through twitter, Facebook, Instagram, or the conference mobile app by tagging #argentumoccupancy.

Colorado is home to many start-up tech innovators who are making their presence known nationally. Meet three tech veterans who are bringing their entrepreneurial ideas to change the future of senior living. Top executives from Nymbl Science, Dispatch Health and CirrusMD discuss how they were inspired and how their technology can improve senior living operations and the resident experience. Mike Biselli, Health-Tech Entrepreneur, Catalyst HTI Kevin Riddleberger, Chief Strategy Officer, Dispatch Health; Chris Saxman, COO, CirrusMD; Thomas Virden, Co-Founder, Nymbl Science

Michael Levine, Vice President of Sales and Marketing, Chelsea Senior Living Alyssa Lopez, Senior Care Counselor, The Arbor Company David Reichert, Regional Director, Holiday Retirement Claudia Rodriguez, Executive Director, Sunrise Senior Living Chris Slavicek, Regional Lifestyle Director, Chelsea Senior Living

THE SCIENCE OF AGING

MEMORY CARE

Room 601

Award Winning Memory Care Program: The Science Behind Whole Brain Fitness Room 702 Researchers seek environments that inspire residents with dementia to engage in activities throughout the day. Learn about an innovative program from all the Argentum 2016 Best of the Best Award Winner, Circle of Friends, that has successfully engaged residents and cultivated purposeful days.

The Shape of Things to Come: A Centenarian in 2045 Here we see a dramatic presentation of two versions of a 100year old man in 2045: one quite gloomy, one quite hopeful. These are competing versions of the USA as an aging society over the next three decades, looking at issues such as aging Baby Boomers, prospects for regenerative medicine, retirement economics, chronic illness patterns, and the impact of population aging on the wider society. After these two dramatic presentations, there will be a discussion exploring ways the senior living industry can prepare for alternative futures. Harry R. Moody, PhD, Aging Expert

Beverly Sanborn, LCSW, VP of Program Development, Belmont Senior Living

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With celebrity chef Brad Miller, we’ve reinvented our dining experience.

Our skilled nursing programs and award-winning Bridge to Rediscovery memory care are second to none.

Our new Lifestyle 360 initiative takes a holistic approach to active community living with activities for physical, emotional, spiritual, social and intellectual wellbeing.

JUST THINK ABOUT IT FOR A MOMENT At Five Star Senior Living, something truly special is happening. Decades of experience have taught us that creating warm, loving and safe communities is both an art and a science. That’s why we always take a thoughtful, research-based approach to everything we do, whether it’s recipe development, talent acquisition or training. That’s what helps us to redefine the paradigms of senior living in ways that are always both inventive and intelligent. Innovation born from insight – that’s the Five Star difference. info@fivestarseniorliving.com 617.796.8387 fivestarseniorliving.com

Our renovation plans ensure that our communities are some of the most beautiful and modern in the country.


WEDNESDAY, MAY 6 THURSDAY, MAY 12

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

3:45 PM - 4:00 PM CONCURRENT SESSIONS

8:00 AM Coffee Break-

9:00 AM

Innovation in Social Programming: It’s Time for Change

HUMAN RESOURCES Sponsored by

Strategic Applications of Emotional Intelligence

4:00603 PM Room

Maximizing Your Quality Investment: Health Information Technology Adaption

- 5:15 PM

People with high Emotional Intelligence (EI) demonstrate various Decision Making and their emotional characteristics, includingAuthority the ability to manage impulses, communicate effectively with Resident-Family Conflict others, handle change well, problem solve, use humor to build rapport, have empathy ROOM 15 towards others, and remain optimistic even in the face of Assisted living providers must be prepared should a family conflict adversity. Studies show a direct correlation between high EI and occur concerning a resident. Presenters will discuss legal scenarios, all job success. Progressive organizations are including EI decision in their the hierarchy of decision makers and related legal documents, talent strategy, and protecting selection the to makingmanagement authority, the impact on from higherinterviewing acuity residents, retention and leadership development. This session describes resident, government investigations, visitation rights, related public the correlation between EI and effectiveness. Participants relations issues, and when andleadership why state agencies and ombudsmen will develop an understanding of the skills associated with EI, should become involved. Participants will learn how to better learn to diagnose performance issues related to low EI, and learn understand these issues through examples. techniques to develop EI in themselves and others. Frank Russo Vice President of RiskCEO/President, Management, Silverado Jennifer Shirkani, Penumbra Group Josh Davis Partner - Healthcare Practice Leader, Lewis Brisbois Bisgaard & Smith LLP ECONOMICS & DEMOGRAPHICS MichaelAnalysis Pochowski of

the Impact of the 2016 Presidential Election on the Senior Living Industry

Manager, Government Relations and Legal Operations, Brookdale

Best Practices Room 709

for HIPAA Compliance and Data

Protection for Senior Living Operators Learn from a veteran journalist who has covered the White ROOM House 18 for decades about how this year’s race could impact the senior industry business operations in general. Senior livingliving communities faceand many challenges when serving older Get ready for a with whole newtoWhite House. adults, particularly regard protecting the privacy and security of

seniors themselves and their personal information. This session will discuss Ann Compton, ABC News WhiteFirst, House key aspects to achieving those goals. it willCorrespondent provide practical tips for creating an effective, efficient and documented training program to create staff awareness and ensure compliance. The session also will cover critical legal risks and practical issues concerning various approaches to monitoring, including video, smarthome, geofencing, and related technologies that communities should consider when implementing and maintaining a monitoring program. Finally, the session will provide communities with strategies for data breach preparedness and response.

CONCURRENT SESSIONS 9:15 AM - 10:15 AM

ROOM 24 COMPLIANCE & SECURITY Does your social engagement program feel stale and boring? Are your residents doing the same thing every day? Explore how to assess your program, ignite innovation, and make change. Share ideas like a successful writing workshop, outdoors club, exercise class, photography Room 708 project, or other innovative and successful initiative. Don’t get stuck in aAssisted rut. Breathe life and backlong-term into your programs. Institutionalize living care communities areinnovation. using Residents andtofamilies will notice. technology align quality initiatives. By adopting a Health

Information Technology, senior-living organizations can reduce Maria Nadelstumph cost and time spent educating staff, upgrading systems, Vice President of Organizational Development & Program Excellence, and onboarding Brandywine Senior new Livinghires. This session focuses on how senior living organizations can maximize their investments. Joel Kroft the differences between implementation and We examine ED of Memory Care Programs, Meadows adoption, identify the most Country common challenges of adoption and review strategies for overcoming them.

Residents Helping Residents: Heather Haugen, Managing Director, CEO, Care A Dynamic Shift in Psychosocial

The Breakaway Group ROOM 19 To help address challenges presented by older adults experiencing loneliness and depression, Holiday Retirement introduced a pilot mutual support group program called the Java Music Club™ in communities including a mix of independent living, assisted living, and memory care homes. For those living with dementia, these issues become more acute as the capacity to understand information deteriorates, yet the need for meaningful social engagement remains. Loneliness and depression are associated with numerous negative health outcomes and a significant increase in hospitalizations and health care costs. Using video and interactive learning, presenters will review the theory and structure of mutual support groups, share results and the implementation processes, program effectiveness and lessons learned. Tess Aiello Resident Enrichment Manager, Holiday Retirement

Kristine Theurer Founder, Java Music Club

The Other Talk: Residents and Their Families Discuss the Rest of Their Life Together

ROOM 13 The Other Talk is designed to help residents get past the emotional barriers that can exist between them and their families before having an open, honest dialogue about the essentials for the rest of life: financing an uncertain future, SALES MARKETING Joseph&Lazzarotti, Esq. selecting the best living arrangements, getting the necessary medical care, CIPP., Shareholder, Jackson Lewis P.C. and taking charge at the end of life. This presentation provides attendees with concepts and techniques to help residents navigate the intricacies of starting the elder care and end-of-life conversations that most residents and Room 607 their families don’t want to have, including overcoming the feeling of losing Too often, marketing leaders think an effective digital marketing program large budgets big teams. take car, control requires over the things they’ve spentand a lifetime building Learn such asto a house, control of your digital strategy, build value for your audiences and create anrelationships, integratedself-esteem marketingand plan that aligns your sales and finances, self-worth.

Secrets of Digital Marketing Success (Hint: It Has Nothing to Do With the Budget)

marketing efforts, budget and team skillset. Participants will learn how to assess their digital marketing ROI, ask vendors the right Tim Prosch questions before spending a dime, and how to plan out content that can fuel an entire year’s worth of digital engagement. Author, The Other Talk

Beth Abbott, Vice President, Marketing and Communications, Silverado

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#Argentum2016


Talk about independence

Hamilton CapTel® 2400i

Many older adults with hearing loss just won’t use the phone – it’s too frustrating. The resulting separation from family, friends and caregivers often leads to feelings of isolation and even depression. Fortunately, the no-cost* Hamilton CapTel® phone makes it possible to listen and read word-for-word captions of everything said to you on the phone. The result is life-changing when the confidence to use the phone turns isolation back into independence. To learn more about Hamilton CapTel and for a chance to win a $100 Visa gift card, visit us at Booth #220.

Call: 877-662-4144 Visit: HamiltonCapTel.com/seniorcare * Independent third-party professional certification required. The Hamilton CapTel 2400i requires telephone service and high-speed Internet access. WiFi Capable. One entry per conference attendee. Duplicate entries will not be included. Winner will be informed via e-mail.

Internet Protocol Captioned Telephone Service (IP CTS) is regulated and funded by the Federal Communications Commission (FCC) and is designed exclusively for individuals with hearing loss. To learn more, visit www.fcc.gov.

Copyright © 2016 Hamilton Relay. All rights reserved. CapTel is a registered trademark of Ultratec, Inc.

The Visa Gift Card is issued by Pinnacle Bank pursuant to license from Visa U.S.A. Inc. Pinnacle Bank is a member of the FDIC.

022916

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THURSDAY, MAY 12

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 9:15 AM - 10:15 AM FINANCE & INVESTMENT

RESIDENT EXPERIENCE

Exploring the Landscape of International Senior Living Development and Expansion

How Start Up Tech Innovators Are Changing the Senior Living Landscape Room 605

Room 705 Senior living businesses in the U.S. are branching into international markets. Learn from experts who’ve established highly successful operations in China, the United Kingdom and Canada who will discuss best practices in business and brand expansion. Lisa Brush, CEO, Symphony Senior Living Sharon Cohen, Editor, Argentum Dan Hirschfeld, President, Genesis Rehabilitation Services Kelly Singleton Myers, Senior Vice President of Sales, Sunrise Senior Living

In the second part of this discussion with Colorado-based technology entrepreneurs, learn how digital innovators are creating new ways to improve lives of caregivers and residents through identifying and creating new ways to deliver health services. Mike Biselli, Health-Tech Entrepreneur, Catalyst HTI Kevin Riddleberger, Chief Strategy Officer, Dispatch Health; Chris Saxman, COO, CirrusMD Thomas Virden, Co-Founder, Nymbl Science

What if your combination appliance helps prevent unnecessary fire alarms from going off?* Placing safety first is a courageous, inspiring and a professional choice. We are dedicated to making your residents’ small space living conditions safe and enjoyable by leading the way in innovation and durability. We are MicroFridge with patented Safe Plug™ and NEW 1st Defense Smoke Sensor™ technology, and we love designing the industry’s safest combination appliance.

Safety Comes First™ We’d love to tell you more: 1.800.637.7567 www.microfridge.com/seniorliving *Intirion Corporation and its affiliates are not responsible for false and / or actual fire alarms caused by the proper or in-proper use of MicroFridge products. “MicroFridge” and the MicroFridge logo and “Safe Plug” and the Safe Plug logo, 1st Defense Smoke Sensor and 1st Defense Smoke Sensor logo are registered trademarks of Intirion Corporation. © Intirion Corporation 2015 Safety Comes FirstTM

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EDUCATION SESSIONS

“The greatest thing about PointClickCare is that my job is made easy. I don’t have to worry about what’s going on within my community because I’m able to find all the information I need in one click.” Karen Decker Executive Director, Spring Hills Hunter’s Creek 2015 Administrator of the Year, Florida Assisted Living Association

Advancing senior care. Together. Elevate your level of care services. Deliver on promises made to residents & their families. Increase visibility across your community. Improve your bottom line.

We’ll be at Booth #715 Stop by to meet our team, and learn why PointClickCare is the leading technology platform, used by more than 12,000 providers each day.

And, don’t miss the chance to enter to win exciting prizes!

After the conference, speak with a member of our team at: 1-800-277-5889 (Press’1’)info@pointclickcare.comLive Chat at: www.PointClickCare.com

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Copyright 2016 PointClickCare®. PointClickCare® is a registered trademark.

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www.PointClickCare.com 45


THURSDAY, MAY 12

WORKFORCE QUALITY OPERATIONAL DEVELOPMENT IMPROVEMENT EXCELLENCE

CONSUMER CHOICE

MEMORY CARE

CONCURRENT SESSIONS 9:15 AM - 10:15 AM THE SCIENCE OF AGING

HUMAN RESOURCES

“I’m Not Ready for That Yet”: Identifying the Customers of Senior Living

Talent Identification & Performance: Building a Championship Team

Room 601

Room: 603

Peter Drucker’s key questions for all management inspires this session. What is our business? and Who is our customer? 90% of our customers insist on “aging in place.” Here We explore why senior living struggles to present a credible version of “positive aging”. We look at successful aging, productive aging.

Exceptional performance is the perfect alignment of skills, reward, feedback, management style, measurement, and culture. Engaging employees requires staying in-tune with what is most important to them, finding ways to creatively match performance measures with their motivation factors. This session will help leaders learn about staff performance drivers and easy-to-apply techniques

Harry R. Moody, PhD, Aging Expert

Jennifer Shirkani, CEO/President, Penumbra Group

10:30 AM - 11:45 AM GENERAL SESSION

Insights from the C-Suite on the Future of Senior Living Mile High Ballroom

Getting ahead of the curve and staying there makes top executives the best in the business. Challenge your company and learn what’s ahead for the industry from the leading-edge movers and shakers with the vision to get there. Benefit from this distinguished panel’s vantage point on the future of senior living and map new opportunities and potential changes facing the industry. Brenda J. Bacon, President & CEO, Brandywine Living Loren Shook, Chairman & CEO - Silverado Pat Mulloy, CEO, Elmcroft Senior Living John A. Moore, CEO, Atria Senior Living Moderated by Ann Compton, ABC News White House Correspondent sponsored by

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#Argentum2016 #Argentum 2016


Executive Director Certification

T

he Senior Living Certification Commission, an independent, non-profit organization, formed by Argentum, has made a long-term investment to establish credentialing programs for professionals working in senior living. Credentialing contributes to the qualification and competency of senior living leaders as well as an increased positive public perception of the industry.

Addressing the needs of a rapidly growing population requires leaders providing quality management and ensuring quality care in assisted living communities. Voluntary certification takes existing state licensing requirements to the next level. Executive Directors who meet the appropriate education and experience may sit for the fall 2016 exam. Argentum members receive discounts on Executive Director study material and testing fees.

BENEFITS OF EXECUTIVE DIRECTOR CERTIFICATION Executive Director Certification provides valuable benefits to Executive Directors, employers, the assisted living community team and, most importantly, residents and their families.

PUBLIC BENEFITS

EMPLOYER BENEFITS

EMPLOYEE BENEFITS

PROTECTION

VALIDATION

COMMITMENT

Certification serves as a mechanism to demonstrate competence in a job role.

Credentialing provides employers with a tool to validate knowledge and skill level.

Credentials demonstrate commitment to a chosen career and to lifelong learning.

COMPETITIVE EDGE

DISTINCTION

Employers who embrace and support certification are often better positioned to thrive in a highly competitive market.

Earning a certification sets you apart in a crowded job market.

CONFIDENCE Professionals who hold credentials increase public confidence. EXCELLENCE Creates a national standard of excellence.

JOB SATISFACTION & RETENTION Employer support of certification helps individuals meet their personal and professional goals, producing engaged and satisfied employees.

OPPORTUNITY Credentials are portable, opening up new job and professional development opportunities.

LEARN MORE ABOUT HOW YOUR TEAM CAN EARN THEIR CREDENTIALS AT ARGENTUM.ORG/CERTIFICATION

#Argentum2016

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Do you need a

solution for CMS 3178P?

If your community were to be struck by a disaster– you may not have access to fresh food, water or electricity for days. Therefore, it is vital to make a plan and have emergency supplies on hand.

Easy to Store Kits have a 10-yr shelf life & come in easy to store boxes.

Easy to Prepare Just add water & our kits are ready to serve.

Easy to Love

Emergency Meal Compliance Never Tasted So Good.

Our kits have universal taste appeal to deliver enjoyment.

Easy to Approve Prepare for Federal Mandate CMS-3178P.

Easy to Plan

Turn Key Solutions. Easy as “ABC, 123.”

888.641.2933 | easymealfoodservice.com | easymeal@ofd.com

BOOTH #341

Spic and Span Disinfecting All Purpose Spray and Glass Cleaner earned the inaugural “Seal of Approval” from IEHA!

• Cleans and disinfects hard surfaces in a single step • Requires no pre-cleaning step for general disinfection To learn more or contact a distributor, please call 1-800-817-6710

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IEHA field testers across the US incorporated Spic and Span into their existing cleaning routines. ü 100% agree it is an effective cleaner & disinfectant ü 100% agree it improved their productivity ü 100% would recommend it to others

#Argentum 2016

© 2016 P&G


Bringing new life to senior living. Just by listening.

Elizabeth B., Clare Bridge Program Coordinator

At Brookdale, we listen to our residents, and we use their insights to create innovations that enrich senior living. Visit Booth 709. We’re all ears. ©2016 Brookdale Senior Living, Inc. All rights reserved. BROOKDALE SENIOR LIVING and BRINGING NEW LIFE TO SENIOR LIVING are the registered trademarks of Brookdale Senior Living, Inc.

Bringing New Life to Senior Living™ Argentum Ad_vs7.indd 1

KWCORP-P41-0316-ROP

brookdale.com 3/29/16 4:55 PM


EXHIBITORS 360 Healthcare Staffing BOOTH: 650

5401 W. Kennedy Blvd, Suite 830 Tampa, FL 33609 (813) 313-4222 kenitra.odom@360healthcarestaffing.com 360healthcarestaffing.com

Academy Fire Protection BOOTH: 851

5829 Maspeth Ave Maspeth, NY 11378 (347) 473-7222 Tom Ackerman tackerman@academyfire.com academyfire.com

Academy Fire Life Safety is the leader in fire and life safety inspections and service. Specializing in fire alarms, fire sprinklers, fire extinguishers, kitchen suppression. We also offer fire containment services which include fire & smoke damper, barrier survey with firestop, fire and smoke door inspections, service and deficiencies.

Accelerated Care Plus BOOTH: 449

4999 Air Center Circle Reno, NV 89502 (800) 356-1100 lbenson@hanger.com acplus.com

ACP is the nation’s leading provider of modality-based clinical programs for physical rehabilitation providers. ACP combines advanced medical technology, evidence-based clinical programs, CEU-approved therapist training, and on-site program implementation and support to help rehabilitation providers raise standards of care, improve treatment outcomes and enhance quality of life for aging adults.

Accessibility Professionals Inc. BOOTH: 847

123-4 Alliance Blvd Barrie, ON L4M 7G3, Canada (877) 947-7769 marie@accessibilitypro.com freedomshowers.com

Accessibility Professionals presents Freedom Showers & Lift Systems for Senior Living. Freedom Showers are designed for wheelchair accessibility and adaptability and offer the most efficient bathtub to barrier free shower conversions. Freedom Lift Systems provide wheelchair access to buildings and cabinet & counter lifts make kitchens accessible to all users.

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Accushield

Advanced Healthstyles

After55.com

861 South Park Drive, Suite 100 Littleton, CO 80120 (720) 383-3230

8222 S. 48th Street, Suite 250 Phoenix, AZ 85044 (602) 437-6122

frank@advancedhealthstyles.com advancedhealthstyles.com

joan.klein@forrent.com after55.com

BOOTH: 1008

BOOTH: 237 2030 Powers Ferry Rd SE, Suite 170 Atlanta, GA 30339 (214) 616-6944 charles@accushield.com accushield.com

Accushield replaces the paper sign-in log at the front of Senior Living Communities and in its place utilizes a touchscreen, badge printing kiosk to sign-in families and friends and confirm receipt of required credentials from third-party healthcare providers and other vendors working in senior living communities.

Advanced Healthstyles provides quality of life solutions that support the 6 Dimensions of wellness for IL, AL, CCRC’s and Physical Therapy. We specialize in balance assessment/ training tools, cognitive/social games and fitness/wellness equipment. Re - evaluate aging in place products for your community and residents. Movement is Medicine.

ACT Advance Catastrophe Technologies

Advanced Wireless Communications

3835 N. Hillcrest #4 Bel Aire, KS 67220 (888) 747-1515

20809 Kensington Blvd Lakeville, MN 55044 (952) 469-0154

BOOTH: 837

BOOTH: 855

jchester@actcat.com actcat.com

sgroth@advancedwireless.com advancedwireless.com

Advance Catastrophe Technologies is your partner for total disaster planning and recovery. Coast to coast ACT is the single source solution for 24/7 disaster response and reconstruction.

Advanced Healthstyles provides quality of life solutions that support the 6 Dimensions of wellness for IL, AL, CCRC’s and Physical Therapy. We specialize in balance assessment/ training tools, cognitive/social games and fitness/wellness equipment. Re - evaluate aging in place products for your community and residents. Movement is Medicine.

Adams Keegan BOOTH: 1120

6750 Poplar Ave, Suite 400 Memphis, TN 38138 (901) 820-0451

Aegis Therapies BOOTH: 557

jeff.elrod@adamskeegan.com adamskeegan.com

At Adams Keegan, we know that success in service industries comes from focusing on people, culture, and providing great service. We are a national HR and employer services firm that works with business owners, CEOs, CFOs, and CHROs, providing smart solutions for human capital management - everything from recruitment to retirement and all points between. We are committed to providing unmatched stewardship of the administrative burdens that distract our clients from focusing on their people.

7160 Dallas Pkwy Plano, TX 75024 (262) 646-1760 cindy.kasson@aegistherapies.com aegistherapies.com

Aegis Therapies® is a nationally recognized leader in rehabilitation and wellness services in skilled nursing, assisted living and independent living facilities, with an additional host of products and services within the hospital, hospice and home health sectors.

Adhi Software BOOTH: 757

12/B-35 7th Cross Road, SIPCOT IT Park, Siruseri Chennai, TN 00060-3103 (732) 661 8294 dhanasingh@adhisoftware.co.in adhisoftware.co.in

#Argentum2016

BOOTH: 840

After55.com is an all-inclusive senior housing and care search platform designed to connect seniors, family members and caregivers to tools, options and resources to assist in the senior housing and care search. After55.com is the online component of After55.com housing & resource guide, a senior housing and care magazine that appears in select print markets.

Alere Toxicology BOOTH: 921

1111 Newton St. Gretna, LA 70053 (910) 208-4798 stuart.ireland@alere.com aleretoxicology.com

Alere Toxicology is committed to delivering exceptional testing solutions and connected access to toxicology results, thus helping organizations detect, monitor and deter abuse of drugs and alcohol. Our comprehensive programs include laboratory services, rapid drug screening devices, complete IT integration, data management tools, customized training, and more.

Altro

BOOTH: 937 80 Industrial Way Willimington, MA 1887 (978) 642-0151 nsloma@altro.com altro.com

We think big at Altro - and we’re globally big in premium flooring and wall cladding systems for construction and transport. We love inventing things. Safety flooring and hygienic wall cladding systems are two of our most famous innovations. We really enjoy working in partnership with you, pioneering new technologies and products. You’ve told us you enjoy it too. We are devoted to sustainability, recycling and reusing our products. Explore altro.com.


Argentum Professional Quality Standards A model for accountability in senior living Argentum has made a key first step in defining a model for quality and accountability in senior living by introducing a first generation of quality standards. The standards address consumer and resident rights, safety, quality improvement, workforce and regulatory compliance. These are designed to complement state laws and regulations governing the operations of senior living communities. Over time, the standards will include a collection of key quality indicators to benchmark and track a community’s quality improvement. “The creation of these standards have encouraged a robust discussion among our members about how to measure and promote quality in senior living,” said Argentum Standards Committee Chairman Pat Mulloy, who also serves as chairman

& CEO of Elmcroft Senior Living. “We look forward to continuing the dialogue, and plan to work with the senior living industry, residents and regulators to further develop standards as we continue to raise the bar for quality.” The submission period opened in February, enabling both Argentum member and non-member senior living communities to attest they meet this first generation of standards, which lay out basic requirements for quality, safety and accountability. Argentum welcomes all industry members that conform to the standards to display the Argentum Quality in Senior Living Certificate. “The approval by Argentum’s board for these foundational standards is an acknowledgement that professionally

managed senior living communities should be accountable for improving the health and quality of life of their residents,” said Argentum President & CEO James Balda. “Standards compliance is a meaningful symbol that a senior living community meets demanding quality expectations.”

Earn Recognition Participation in the Argentum Phase 1 Standards recognition program is complimentary for both Argentum member and non-member senior living communities. Learn more at www.argentum.org/standards.

COMMITMENT TO QUALITY Argentum would like to thank the following companies who have successfully attested to Argentum Phase 1 Standards for High Quality Senior Living. Congratulations.

Atria Senior Living Belmont Village Senior Living Benchmark Senior Living Brandywine Living Brightview Senior Living Brookdale Century Park Associates Commonwealth Assisted Living Edenton Retirement Community

Elmcroft Senior Living Era Living Five Star Senior Living Garlands of Barrington HHHunt Integral Senior Living Kensington Senior Living Legend Senior Living Life Care Services

#Argentum2016

Meridian Senior Living New Perspective Senior Living Pathway Senior Living Senior Lifestyle Corp Senior Living Communities Silverado The Arbor Company Vi

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EXHIBITORS Alzheimer’s Association

BOOTH: 558 225 N. Michigan Ave., 17th Floor Chicago, IL 60601 (312) 335-8700 jsipchen@alz.org alz.com

The Alzheimer’s Association essentiALZ® certification program combines HealthCare Interactive, Inc® CARES® online dementia care training with online certification exams covering basic dementia care practices as well as in-depth knowledge of Alzheimer’s care techniques and specialties. The CARES® Complete Catalog offers professional care providers over 32 hours of interactive dementia care training and 5 essentiALZ certifications. Learn more at alz.org/essentiALZ.

American Healthcare Supply BOOTH: 523

100 S Milwaukee Ave Vernon Hills, IL 60061 (8000 677-7180 nmikels@americanhotel.com americanhealthcaresupply.com

American Healthcare Supply brings hospitality and more than 20 years of expertise to the healthcare market, serving senior and assisted living residences, substance abuse centers, acute care communities and more. The company provides 50,000 items,1,600 national brands, over 2,500 incomparable-value Registry products and a portfolio of eco-friendly products.

Apollo Corporation BOOTH: 946

450 Main Street Somerset, WI 54025 (715) 247-5625 mgraham@apollobath.com apollobath.com

Apollo provides you peace of mind in skin care and bathing. Designedin quality, superior infection control through our patented UV water purification system, as well as worldclass delivery, service and support make Apollo the right choice for your bathing and skin care needs.

Ascom

BOOTH: 447 300 Perimeter Park Drive Morrisville, NC 27560 (803) 447-5669 sandralee.spigner@ascom.com ascom.com

Ascom teleCARE IP Emergency Call System is a senior living solution designed to streamline communication, improve quality of service, enhanced resident satisfaction and boost caregiver productivity.

ASSA ABLOY Hospitality BOOTH: 942

631 International Pkwy - Ste 100 Richardson, TX 75081 (972) 907-2273 riise.walker@assaabloy.com assaabloyhospitality.com

BOOTH: 1016

136 Walton Ferry Rd Hendersonville, TN 37075 (615) 757-3047

Aufderworld Corporation

cherishg@patriotangels.com patriot-angels.com

Angels Consulting Group specializes in senior strategic planning. Through careful analysis of the client's financial situation we are able to assist with the often difficult process of moving to a community. We are the one stop shop for VA benefits, community placement, assistance in personal property sales and deferments.

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Basic American Medical Products

Aureon

2935 Northeast Parkway Atlanta, GA 30360 (800) 554-9215

BOOTH: 859 7760 Office Plaza Drive South West Des Moines, IA 50266 (515) 278-1931 lisa.welshhons@meritresources.com meritseniorliving.com

Aureon, the new name for Merit Senior Living and Alliance Technologies, is a business solutions provider who connects possibilities by providing unique and scalable business support services for organizations. Aureon offers a comprehensive suite of support solutions, with a focus on Technology, HR and Contact Center services. Aureons unique combination of talent, technology and tools enable clients to focus on their core business.

Avanir Pharmaceuticals, Inc. BOOTH: 1036 &1128

30 Enterprise, Suite 400 Aliso Viejo, CA 92656 (949) 389-6700 hnovotny@avanir.com avanir.com

ASSA ABLOY Hospitality specializes in locking systems and access control technology, as well as in-room safes and mobile access solutions. Our purpose is not simply to lock and unlock more doors - it is to unlock the feeling of safety, security and belonging for more people, wherever they are.

Angels Consulting Group/Patriot Angels

to minimize capital outlay, reduce operating costs and turn amenities into revenue streams.

A’Viands

BOOTH: 846 1751 Country Road B West Roseville, MN 55113 (651) 631-0940 mhiggins@aviands.com aviands.com

A’viands provides food-focused, flexible management solutions to healthcare facilities that enhance client satisfaction and retail dining programs. We take the time to know our clients personally - working together to build a relationship that delivers real results.

AvKARE, Inc. BOOTH: 1130

BOOTH: 337

615 N. First St. Pulaski, TN 38478 (931) 292-6222

2750 Niagara Lane N. Plymouth, MN 55447 (763) 233-7727

jroberts@avkare.com avkare.com

ncroce@aufderworld.com aufderworld.com

Leading provider of cost effective DirecTV services for senior communities nationwide including customizable programming, HD and DVR capabilities. Additional services include common area and theater audio/video systems, community information and specialty channels. Ask about our innovative solutions

AvKARE is a wholesale distributor of disposable medical surgical supplies, capital equipment and pharmaceutical items.

#Argentum2016

BOOTH: 428

nprossick@grahamfield.com grahamfield.com

Basic American Medical Products (a division of GF Health Products, Inc.) is a leading manufacturer of US-made beds, furniture, and mattresses in the Long Term Care Industry. We also offer a full Turn Key program, which includes complimentary Interior Design Services by our experienced Senior Living Healthcare Design Team. Ask us about visiting our 10,000 square foot showroom and Design Center in Atlanta, Georgia.

BAYADA Home Healthcare BOOTH: 1117

1 Executive Drive, Suite 8 Moorestown, NJ 8057 (215) 962-3897 jpatel@bayada.com bayada.com

BAYADA has developed a premier population management program for Senior Living, focusing on the unique needs of senior living communities and their residents. BAYADA will open your front door by acquainting your community with referral partners of BAYADA. And once a resident becomes part of your home, our partnership with your community works to ensure that they stay with you!

Best Bath Systems BOOTH: 648

723 Garber Street Caldwell, ID 83605 (800) 727-9407 shanel@best-bath.com bestbath.com

Best Bath Systems is committed to providing innovative and safe bathing solutions for long-term care and assisted living facilities nationwide. Compliant, durable, low maintenance, barrier free showers provide a dignified bath for patients and a safe environment for staff. Best Bath Systems bestbath.com

Best Bus Sales BOOTH: 240

1216 Rand Road Des Plaines, IL 60016 (847) 297-3177 cathy@bestbussales.com bestbussales.com


Biodex Medical Systems, Inc.

BluSky Restoration Contractors, LLC

20 Ramsay Rd Shirley, NY 11967 (631) 924-9000

9767 E. Easter Ave Centennial, CO 80112 (303) 789-4258

pcasimano@biodex.com biodex.com

tberns@goblusky.com goblusky.com

Designed to improve balance, increase agility & develop muscle tone, the Biodex Balance System SD treats a variety of pathologies. A versatile testing/training tool, this system is the backbone of a Fall Risk program. Incorporate the NEW VibroTactile System to offer a form of sensory feedback to enhance postural sway. The NEW Sit2Stand Trainer reinforces seated to standing movement. Provides a safe, progressive environment for patients to exercise independently or with minimal supervision.

BluSky Restoration provides commercial, industrial, multifamily and healthcare/assisted living restoration, renovation, environmental and roofing services across the continental US. With an emphasis on large projects, we don’t build things, we restore and rebuild them.

Blue Team Restoration

banks.kim@briggscorp.com briggscorp.com

BOOTH: 1020

BOOTH: 934

1395 N.W. 17th Avenue, Suite 113 Delray Beach, FL 33445 (954) 928-3870 dgonzalez@bbmkcontracting.com blueteamrestoration.com

Blue Team Restoration is a fullservice emergency services and reconstruction firm specializing in commercial property damage. Our services include emergency water extraction, water damage restoration, fire/smoke/soot clean up, wind/hurricane/tornado recovery, moisture control and dehumidification, mold & microbial remediation, document and media recovery, emergency power/air, HVAC decontamination, document and art restoration, capital expense renovations, and full reconstruction.

Bluespire Marketing BOOTH: 646

7650 Edinborugh Way, Suite 500 Minneapolis, MN 55435 (800) 727-6397 kathy.meyer@ bluespiremarketing.com bluespiremarketing.com

Bluespire Senior Living’s innovative occupancy solutions help senior living organizations Aspire to More. Formerly Martino & Binzer, Bluespire delivers more through a unique approach to marketing that generates more qualified leads, a sales consulting philosophy that results in more move-ins and technology that allows organizations to track, measure and report.

BOOTH: 509

CaptionCall BOOTH: 104

4215 S. Riverboat Road Salt Lake City, UT 84123 (801) 293-6569 stefanie@captioncall.com captioncall.com

Briggs Healthcare BOOTH: 614

7300 Westown Pkwy, Suite 100 West Des Moines, IA 50266 (515) 327-6400

Trusted by more than 50,000 customers, Briggs Healthcare has been helping health care providers improve clinical and financial performance through a wide array of products for more than 65 years.

Brookdale

CaptionCall is a revolutionary telephone for anyone who has difficulty hearing on the phone. CaptionCall offers smooth scrolling captions of what callers say on a large, easy-to-read screen along with exceptional audio quality. To learn more about the CaptionCall phone and free red-carpet services, please visit CaptionCall.com or call 1-877-557-2227.

CareLike BOOTH: 551

2 Concourse Pkwy, Suite 300 Atlanta, GA 30328 (404) 250-8377 sjackson@carelike.com carelike.com

Caremerge BOOTH: 205

560 Washington Blvd, Suite 200 Chicago, IL 60661 (773) 505-8315 olga.jewusiak@caremerge.com caremerge.com

BOOTH: 709

6737 W Washington St, Suite 2300 Milwaukee, WI 53214 (414) 918-5334 rsandri@brookdaleliving.com brookdaleliving.com

CarePatrol Franchise Systems BOOTH: 841

Brookdale is a leading operator of senior living communities throughout the U.S., providing senior living solutions in a variety of settings, including a wide range of healthcare services.

Bulk TV & Internet BOOTH: 331

8537 Six Forks Rd, Suite 100 Raleigh, NC 27615 (919) 792-3525 hevans@bulktv.com bulktv.com

Bulk TV & Internet is the leading provider of DIRECTV television solutions designed to meet the unique needs of senior living communities, healthcare centers and hospitals nationwide. Bulk TV’s turnkey solutions include design and fulfillment, project management, professional installation, 24/7 x 365 technical support and a comprehensive, onsite service warranty.

428 S. Gilbert Rd. #113 Gilber, AZ 85296 (480) 498-3362 drussell@carepatrol.com carepatrol.com

With 130+ offices nationwide, CarePatrol Franchise Systems is the largest senior care placement agency placing over 1,000 seniors/ month by the end of 2014. Unlike low referral agency odds, you can expect a 33%+ move-in rate from CarePatrol scheduled tours. Be smart. Improve your odds.

activity and wellness programs, track resident participation, create calendars while generating reports and analytics that help in managing branded activities programs. Staff and families can stay connected using a fully secure HIPAA compliant platform.

Caring.com BOOTH: 528

2600 S. El Camino Real, Suite 300 San Mateo, CA 94403 (650) 312-7117 katie@caring.com caring.com

Caring.com is the best way for senior care providers to present their brand to over 3 million Family caregivers each month. Our web site features professionally-written content covers all aspects of senior care, our online forums provide a safe place for caregivers to support each other, our comprehensive directory lists all local senior care resources (not just those who pay us) and our 80,000 reviews provide real insight into what it’s like to live in a senior community.

Cawley Company BOOTH: 424

1544 N 8th St Manitowoc, WI 54220 (800) 822-9539 darlap@thecawleyco.com thecawleyco.com

Cawley Company has been in the recognition and identification industry for over 60 years. Specializing in name badges, photo identification, awards, signage, lapel pins and custom identification. We supply products to some of the world’s most respected companies. We aren’t happy until the customer is. We guarantee our products 100% and pride ourselves on complete customer satisfaction. We are always improving and creating new products to keep up with the ever-changing needs of our customers.

CarexTech BOOTH: 225

1400 East Angela Blvd South Bend, IN 46617 dglassman@carextech.com caring.com

CarexTech Inc. is the premier provider of cloud-based solutions which integrate life enrichment activities with family engagement for all types of senior living communities. CarexTech flagship product, SMILETM provides extensive tools to manage

#Argentum2016

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EXHIBITORS CDW

BOOTH: 554 300 N. Milwaukee Vernon Hills, IL 60061 (847) 371-3164 karejen@cdw.com cdw.com/healthcare

CDW is a leading provider of technology solutions to healthcare customers. The company features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company’s solutions architects and engineers offer expertise in designing customized solutions, while its advanced technology engineers assist customers with the implementation and long-term management of those solutions. For more information, visit cdw.com/healthcare.

Cerner Corporation BOOTH: 223

140 S. Friendship Drive (740) 261-5669 jodie.franklin@cerner.com cerner.com/extendedcare

Tens of thousands of organizations rely on Cerner to help provide care. Assisted Living providers benefit from Cerners user-friendly touchscreen applications that eliminate the undesirable effects of paper documentation and continuously assess residents to find changes in condition to help identify when acuity levels alter and decrease.

Christopher & Dana Reeve Foundation BOOTH: 923

636 Morris Tnpk, Suite 3A Short Hills, NJ 7078

Christopher & Dana Reeve Foundation Paralysis Resource Center offers educational information, peer support and Quality of Life grants to help those with paralysis and their families.

ComfiHips® by Worldwide Ortho, LLC

Ciscor

126 W. Main Street Norman, OK 73069 (405) 447-4955 sam@ciscor.com ciscor.com

Since 1982 CISCOR has provided innovative wireless and hardwired Nurse Call and Wander Management solutions. Annunciation of alarms to smart devices, radios or pagers. Generates intuitive individual staff and resident management reports. Integrates with fire panels, smoke detectors and other community equipment.

BOOTH: 955

ComfiHips is the leading hip fracture prevention product on the market today. Our undergarments bring DIGNITY to our residents and the pads are so lightweight (weighing less than 25 potato chips- yet absorbing up to 87.2% of impact)that people forget they are wearing them! Highly impact absorbent, user compliant and totally affordable. ComfiHips is helping to save lives...one hip at a time! Stop by our booth #666.

Comfort Design BOOTH: 459

jgrotz@praxiscompanies.com comfortdesignbathware.com

150 Eglinton Ave. East Toronto, On 00M4P- 1E8 (416) 482-2252

Commercial Fire, Inc BOOTH: 435

2465 St. Johns Bluff Road South Jacksonville, FL 32246 (904) 570-3725

CO West

bill.dayton@commercialfire.com commercialservices.com

7920 East 88th Ave Henderson, CO 80640 (810) 724-1753 mikal.krummel@revgroup.com REVgroup.com

Coastal Reconstruction Group BOOTH: 322

744B Industry Road Longwood, FL 32750 (407) 644-1800 amyjames@coastalreconstruction.com coastalreconstruction.com

A general contracting firm specializing in fire, wind and water restoration, Coastal Reconstruction Group has more than 28 years of experience working in and around senior living residences. With offices strategically placed throughout Florida, Coastal is on standby 24/7/365 with our Rapid Response Program to jump into action during any property emergency.

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10611 Montrose Bay Avenue Boynton Beach, FL 33473 (877) 200-5744

435 Industrial Drive Savannah, TN 38372 (731) 925-7656

Clearfit

BOOTH: 1141

BOOTH: 666

iris@worldwideortho.com comfihips.com

BOOTH: 524

67 Barcelona Ave San Francisco, CA 94115 (505) 366-4856

KidsThatKare is incorporated to improve senior healthcare selling The KidsThatKare IoT Elderly Care Platform (KIP) to remediate critical events in facilities and households. We connect devices, collect, analyze, and monitor critical resident and facility events to ensure effective levels of performance and care.

5420 Felti Road Minnetonka, MN 55343 (952) 426-6140 ronda.hess@cogentixmedical.com cogentixmedical.com

sydney@clearfit.com clearfit.com

pregenie@chimeraiot.com kidsthatkare.com

BOOTH: 209

angelapro@gmail.com paralysis.com

Chimera IOT, Inc. as KidsThatKare BOOTH: 1124

Cogentix Medical

Commercial Fire is the leading National Fire Protection and Hood Cleaning company in the United States. We provide inspection and maintenance of all manufactures of portable fire extinguishers, sprinkler/back flow systems, Fire Alarm, Kitchen Suppression systems, emergency/exit lights, security monitoring and kitchen exhaust cleaning. Our proprietary customer dashboard provides you with over 60 Key Performance indicators for you to receive data on. Come by booth 435.

#Argentum2016

Common CENTS Solutions BOOTH: 456

6360 I-55 North St., 160 Jackson, MS 39211 (336) 245-8471 sschudmak@computrition.com ccents.com

Residents continue to expect higher levels of service and more options relative to how they dine at their community. Common CENTS allows you to connect with your residents while lowering operating costs with a new concept for Senior Living _ GEMliving. GEMliving will increase operating accountability, and improve the community’s atmosphere.

Connected Living Inc. BOOTH: 1114

400 Crown Colony Drive, Suite 102 Quiney, 2168 (327) 328-1600 marketing@connectedliving.com connectedliving.com

Connected Living is the only global technology company that inspires an aging population to connect, contribute, and live a healthier life. Through a combination of cloud technology, lifelong learning content, and highly skilled engagement consulting, Connected Living connects communities, home and mobile health to revolutionize the aging experience.

Cornell Communications, Inc. BOOTH: 903

7915 N. 81st St. Milwaukee, WI 53223 (414) 351-4660 phyllis@cornell.com cornell.com

CORNELL, Your High Performance Partner for Resident Safety, Staff Communications and Operational Efficiency provides improved outcomes for Seniors. With solutions for Independent, Assisted, Skilled, Memory Care and Rehabilitation Centers, our 40+ year focus allows utilizing the latest technology to improve safety and efficiency without having to replace your existing equipment.


Extending care for you and your residents OptumCare™ CarePlus works with assisted living communities to provide an added layer of care for your residents. OptumCare CarePlus is offered through the UnitedHealthcare® Assisted Living Plan and provides: • Help coordinating and managing care for eligible residents in your community • Personalized care coordination delivered by a highly trained nurse practitioner or physician assistant • Support to help enhance the quality of care in your community

Learn more at optum.com/careplus or call 1-877-314-7683.

© 2016 Optum, Inc. All rights reserved. WF93653 02/16

#Argentum2016

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EXHIBITORS Cornerstone Bus Leasing & Rentals

Creative Strategies US

7182 Reynolds Drive Sedalia, CO 80135 (720) 881-3971

5650 Bardstown Road Louisville, KY 40291

BOOTH: 664

karac@cornerstonebusleasing.com cornerstonebusleasing.com

Cornerstone Bus Leasing and Rentals offers buses and shuttles for rent, lease, and seasonal leasing. We offer customizable options in capacity, storage, accessories, accessibility, entertainment, graphics and more, including no-CDL required and ADA compliant models. Cornerstone has a large variety of vehicles in stock, how and when you need them.

Corporate Imaging Concepts, LLC BOOTH: 357

308 Wainwright Dr. Northbrook, IL 60062 (847) 504-1243 nancyr@corp-imaging.com corp-imaging.com

Celebrating its 20th year in business, Corporate Imaging Concepts, LLC (CIC) is a technologydriven, branded merchandise agency focused on managing online uniform programs and promotional products for senior living communities. CIC warehouses and fulfills online company store programs for its clients from six strategically located warehouses in the United States, EU, and Asia.

CPT Network Solutions, Inc. BOOTH: 658

1062 Thorndale Ave. Bensenville, IL 60106 (630) 735-7015 ccary@cptnetworks.com cptnetworks.com

CPT Network Solutions provides technology deployment and maintenance services to Senior Living Organizations nationwide. CPT specializes in managing and installing technology across multi-site organizations. From development through execution, no project is too large for our national reach. CPT is the industry leader in Technical Project Management.

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DaVinci Roofscapes

Dementia Wise

13890 W. 101st Street Lenexa, KS 66215 (913) 599-0766

2520 S. Telegraph St, Suite 201 Bloomfiled Hills, MI 48302 (248) 745-9700

jhumphreys@creativestrategiesus.com creativestrategiesus.com

sosborn@davinciroofscapes.com davinciroofscapes.com

jcadovich@comforcare.com ComforCare.com

We are an innovator of medication and care management software solutions to optimize and error proof the shared process between caregivers and pharmacists in the senior care, senior living, and corrections markets. Our eMAR solutions are widely adopted by some of the most well respected senior living and skilled nursing communities and correctional facilities across the country to ensure the highest levels of clinical excellence for their residents.

DaVinci Roofscapes develops and manufactures superior polymer roofing system products paired with unparalleled customer service. It’s a unique approach that allows DaVinci to deliver a degree of luxury, performance, and satisfaction that continues to make us the preferred choice for owners, installers, and designers alike.

DementiaWiseis based on habilitation therapy and includes care techniques that encourage the use of a clients remaining skills and abilities. Joyful MemoriesSM is an interactive music program our caregivers use to engage with clients, especially those who may be withdrawn. dementiawise.com joyfulmemories.com 800-886-4044

DeAngelis Diamond Construction

DeVore Recruiting

CreativEnergy

6635 Willow Park Drive Naples, FL 34109 (239) 571-2499

BOOTH: 908

BOOTH: 864

13900 Nicklaus Drive Overland Park, KS 66223 (913) 498-8795

BOOTH: 843

BOOTH: 342

kaisas@deangelisdiamond.com deangelisdiamond.com

brad.lewis@creativenergy.org creativenergy.org

CreativEnergy is based in Overland Park, Kansas and assists 6000 commercial customers nationwide with their competitive electric and gas contracts. Most all of our current customers already had contracts, but eventually found us to be more experienced, have lower fees, and provide greater value.

DATIS HR Cloud, Inc. BOOTH: 966

401 E. Jackson Street, Suite 1550 Tampa, FL 33602 (617) 599-3753 cdonovan@datis.com datis.com

Davey Coach Sales BOOTH: 229

7182 Reynolds Drive Sedalia, CO 80135 (303) 683-9500 michellea@daveycoach.com daveycoach.com

Since 1992 Davey Coach Sales has offered small and mid-sized buses for sale, rent and lease.Offering vehicles from 15-45 passengers both new and pre-owned available immediately, wheelchair accessible models, graphic design for the exterior and short term leasing options, we do it all and make it easy!

DeAngelis Diamond Construction takes pride in consistently bringing satisfaction to every clients building experience. This is achieved by fostering teamwork and communication between all parties, proactive planning, meeting or exceeding schedules, and delivering excellent quality, all while maintaining the highest levels of safety and cleanliness within the industry.

BOOTH: 1056

BOOTH: 324

5517 Columbus Ave Sherman Oaks, CA 91411 (877) 411-4358 sean@devorerecruiting.com devorerecruiting.com

De Vore Recruiting is a staffing firm, that specializes in senior living housing. We seek out passive candidates, looking not just for the right experience but the soft skills, culture fit, and personality that are critical to making a long lasting match. Our placements service offers 100% money back guarantee within 120 days of hiring our applicants.

Dementia Care Specialists, a CPI specialized offer

Dining Alliance

10850 West Park Place, Suite 600 Milwaukee, WI 53224 (414) 979-7013

michele.schlieger@diningalliance.com diningalliance.com

BOOTH: 323

kherriges@crisisprevention.com crisisprevention.com

Dementia Care Specialists (DCS) is a total dementia care solutions provider. With nearly 60 years of cumulative experience, DCS provides state-of-the-art dementia training and program consultation. As a result, persons with dementia experience a higher quality of life, caregivers find more job satisfaction, and providers improve their business results.

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BOOTH: 235

307 Waverly Oaks Road, Suite 401 Waltham, MA 2452 (617) 275-8430

Dining Alliance members save on food, equipment, medical supplies, pharmacy and linen service through the nation’s largest food service partnership. We offer Healthcare Procurement Expertise, Vendor Negotiations, Bid Process Management, Price Auditing, Produce Management and Tractability, and Spend Management and Reporting Tools. You attend to your residents... Let Dining Alliance attend to your budget.


Direct Supply, Inc. BOOTH: 703

6767 N. Industrial Rd. Milwaukee, WI 53223 (414) 758-6377 bwaters@directsupply.com directsupply.com

Direct Supply helps build, equip and run Senior Living communities through innovative solutions and unexcelled response to customer needs. For almost 30 years, our employee-owned company’s mission has been to enhance the lives of millions of Americas seniors through our commitment to Senior Living. Learn more at DirectSupply.com.

DISH Network BOOTH: 302

9601 S. Meridan Blvd Englewood, CO 80112 (720) 514-5069 kellie.collins@dish.com dish.com/business

Simplify how your residents watch TV! DISH eliminates set top boxes and complex remotes with flexible technology options that are easy for residents to use. DISH will provide the best solution that uniquely fits your property while delivering highquality programming with the most choices and the best value.

Dreamscape Marketing BOOTH: 856

6716 Alexander Bell Dr, Suite 225 Columbia, MD 21046 (609) 364-2280 wcamacho@dreamscapemail.com dreamscapemarketing.com

Dreamscape Marketing is a full service digital marketing company. We thrive on providing creative, unique and results-oriented marketing campaigns for our clients via trackable, measurable, and repeatable marketing solutions. We are at the forefront of marketing trends backed by leading edge technology and methodology in order to increase lead generation, brand recognition and business development while delivering critical data to executive-level decision makers for growth.

Dual Path WiFi and Internet

Ecolab delivers comprehensive programs and services to the food, healthcare, and hospitality markets.

1725 E. Evans Dr. Phoenix, AZ 85022 (718) 517-0061

ECP (Extended Care Professional)

BOOTH: 1136

BOOTH: 129

david@dualpath.net dualpath.com

Residents seek state-of-the-art services such as WiFi Internet. Dual Path offers WiFi systems for senior living communities that enhance the community’s appeal. Dual Path provides direct, ongoing support for residents and their devices. All of Dual Paths WiFi systems are installed, and managed by experts. Does your community measure up?

Ear Gear

BOOTH: 1035 11651 McGowan Rd. Lake Country, BC V4V 1J2 (250) 766-1838 mitch@gearforears.com gearforears.com

Ear Gear protects Hearing Aids from Damage and Loss. Our “REST EASY” program helps: • Build Better Relationships • Ensures Higher Quality of Life • Reduces Costs and Stress If Lost or Misplaced Hearing Aids happen at your facility, We’ll help everyone Rest Easy! Come visit us at Booth #1035 to get started!

Easy Meal BOOTH: 341

PO Box 1048 Albany, OR 97321 (541) 967-6418 pam.bentley@ofd.com ofd.com

Easy Meal provides a cost effective solution to your state’s emergency food compliance. A complete nutritious meal plan with great tasting fully cooked meals with a 10 year proven shelf life. Packages are convenient 25-serving pouches and cans, with just add water prep. Emergency Food Compliance has never been easier!

Ecolab Inc. BOOTH: 503

4855 International Blvd, Suite 103 Fredrick, MO 21703 (651) 293-2943 barbara.kane@ecolab.com ecolab.com

Ecolab is the global leader in water, hygiene and energy technologies and services that provide and protect clean water, safe food, abundant energy and healthy environments.

2096 Church St. East Troy, WI 53120 (262) 684-5600 ben@ecp123.com extendedcarepro.com

ECP is one of the nation’s top web-based eMAR & EHR solutions exclusively for Assisted Living. ECP has the ability to chart issued medications and produce MAR history reports. ECP also provides additional services for communities including automated care plans based on assessment. The ECP eMAR connects with hundreds of pharmacies for the synchronization of your resident’s medication orders. Stop by to view our new developments such as mobile and web-based offline capabilities.

Elder Resource Benefits Consulting BOOTH: 950

365 Boston Post Rd #390 Sudbury, MA 1776 (508) 270-7556 mike@elderbenefitsconsulting.com elderbenefitsconsulting.com

Elder Resource Benefits Consulting provides assistance in obtaining VA benefits for veterans and their surviving spouses. We sell no financial products designed to reduce asset basis. Marketing and sales can utilize our service to assist with facility census.

Elderlife Financial Services, LLC BOOTH: 915

7529 Standish Place Rockville, MD 20855 (888) 643-2272 bduber@elderlifefinancial.com elderlifefinancial.com

Elderlife is the only national company that provides a solution to bridge the cost of senior housing and care allowing the senior to make your community home today.

Eldermark Exchange BOOTH: 920

5610 Rowland Road, Suite 130 Minnetonka, MN 55343 (952) 931-2219 jpitsenbarger@eldermark.com eldermark.com

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Eldermark Software BOOTH: 922

5610 Rowland Rd, Suite 130 Minnetonka, MN 55343 (866) 833-2270 manderson@eldermark.com eldermark.com

Eldermark is transforming care delivery in Senior Housing with 10 interoperable modules including marketing, clinical, EMAR, risk management, billing, general ledger, point of care, nurse call, cloud storage, HIE Health Information Exchange. Driving care from bedside to billing.

Electric Mirror BOOTH: 1046

11831 Beverly Park Rd, Building D Everett, WA 98223 (425) 776-4946 l.miller@electricmirror.com electricmirror.com

Electric Mirror is the premier US manufacturer of Lighted Mirrors and Mirror TVs, Kitchen TVs, Mirrored Cabinets, Makeup Mirrors, and In-Shower Fog Free Mirrors. Electric Mirror has been serving the hospitality, healthcare, commercial, and residential markets for over 18 years, and has developed a reputation for exceptional products and unsurpassed customer service.

Empire Today BOOTH: 1043

333 Northwest Ave Northlake, IL 60164 (847) 583-3000 ksokolova@empiretoday.com empiretoday.com

Empire Today is one of the fastest growing providers of installed commercial flooring in the United States. We deliver fully-integrated flooring solutions to businesses of all sizes. By leveraging longstanding manufacturer relationships and a national footprint, we provide you with the products you want, the quality you demand, professionally installed all with exceptional value. Thats how Empire makes flooring replacement easy!

Energy Advisory Service BOOTH: 359

5151 Headquarters, #145 Plano, TX 75024 972-7918367 nhovind@energyeas.com energyeas.com

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EXHIBITORS Enquire Solutions BOOTH: 515

5600 S. Quebec Street, Suite 305D Greenwood Village, CO 80111 (855) 212-7262 erin.hayes@enquiresolutions.com enquiresolutions.com

Enquire Solutions offers customized call centers and CRM software. Our call center solutions help increase census and improve customer service for your communities by ensuring that every lead is promptly captured, responded to and followed-up with. Our CRM solution, EnquireLEADS? is a recognized leader for cloud software in senior living.

Enterprise Risk Control BOOTH: 641

1800 Preston Park Blvd, #200 Plano, TX 75093 lderen@enterpriserc.com enterpriserc.com

ERDMAN BOOTH: 234

1 Erdman Place Madison, WI 53717 (608) 410-8000 jmeyer@erdman.com erdman.com

Eversound Inc. BOOTH: 1041

175 Lincoln Street, Suite 202 Manchester, NH 3103 (617) 645-5362 peter@eversoundhq.com eversoundhq.com

Eversound provides Group Listening Systems based on wireless headphone technology that has been specifically developed for the unique ergonomic and auditory requirements of older adult users. The system features: Comfortable, wireless headphones that can be worn with or without hearing aids\n-Compact, portable transmitter that connects to almost any source, with a signal range of 300 feet Individual volume control on each headset to allow adjustment to the unique needs of each user.

FlexCart LLC. BOOTH: 351

5868 Kitzmiller Rd. New Albany, OH 43054 (614) 348-2517 eguirlinger@flexcartllc.com flexcartllc.com

The FlexCart Engineering Cart is the result of a two year partnership with three major facilities companies to develop the most

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efficient engineering maintenance cart possible. Now in service with thousands of maintenance professionals, FlexCart’s Six Sigma design has been proven to deliver valuable benefits to the facilities using it.

Gallagher Senior Living BOOTH: 930

Two Pierce Place Itasca, IL 60413 (630) 694-5182

brian_erickson@ajg.com ajg.com

Forbo Flooring Systems

Genesis Rehab Services

BOOTH: 243

8 Maplewood Drive Hazleton, PA 18202 570-4500329

BOOTH: 721

101 E State St Kennett Square, PA 19348 (800) 708-8808

jennifer.farkus@forbo.com forboflooringna.com

Forbo Flooring Systems manufacture the most technically superior performance textile and linoleum floor coverings available that are engineered for a life time of use. Forbo’s textile products include Entrance Systems and an alternative to traditional tufted carpets that have a proven performance history for over 40 years. Forbo’s linoleum products have been satisfying customer needs for the last 150 years.

Fox Rehabilitation BOOTH: 505

7 Carnegie Plaza Cherry Hill, NJ 8003 (856) 705-2127

grsbusdev@genesishcc.com genesisrehab.com

Genesis Rehabilitation Services is the leading provider of physical therapy, occupational therapy, speech therapy, respiratory therapy and wellness services for the older adult population. As one of the largest and strongest rehab organizations in the country, GRS partners with skilled nursing communities, assisted living communities, independent living communities, hospitals, home health companies, adult day care programs and outpatient clinics to provide comprehensive therapy services.

Genworth Financial Inc.

jessica.semidey@foxrehab.org foxrehab.org

FOX Rehabilitation is a high growth entrepreneurial professional private practice of Physical, Occupational and Speech Therapists, with a mission of rehabilitating lives. 800 full-time clinically excellent practitioners, provide evidence based care to an older adult population with the goal of supporting optimal aging.

G5

BOOTH: 460 550 NW Franklin Ave, Suite 200 Bend, 97701 (541) 241-0494 jessica.crouch@getg5.com getg5.com

BOOTH: 1135

6620 W. Broad St - Bldg 2 Richmond, VA 23230 (804) 484-3844 jerry.larkin@genworth.com genworth.com

A new way to help pay for care… Genworth understands that paying for care later in life can be challenging. We have a solution which creates a stream of income that cannot be outlived and can be used to help pay for care, living expenses, or any purpose. Ask about IncomeAssuranceSM.

Global Cash Card BOOTH: 842

G5 is the leading provider of Digital Experience Management® (DXM®) software and services in the Senior Living industry. The G5 DXM® Marketing Cloud enables owners and operators to drive the customer experience across key digital touchpoints - from awareness to advocacy - to increase demand, revenue and net operating income.

7 Corporate Park, Suite 260 Irvine, CA 92606 (949) 751-0360 diana@globalcashcard.com globalcashcard.com

Global Cash Card is the proven specialist in customized pay card solutions that are simple to implement and easy to use. We are a no cost and fully in-house solution. Our stateof-the-art proprietary technology, 24x7x365 free-live customer service, and full implementation and field support services provide you the best payroll card solution in the industry.

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Glynn Devins BOOTH: 211

11230 College Blvd. Overland Park, KS 66210 (913) 491-0600 jdevins@glynndevins.com glynndevins.com

GlynnDevins is the nation’s premier marketing and advertising agency serving senior living communities and their development and management partners. Our extensive experience in senior living has given us the proficiency to create our own metrics-based planning process. We design marketing and communications programs proven to build a community’s lead base while supporting sales.

Grainger

BOOTH: 241 100 Grainger Parkway Lake Forest, IL 60045 (847) 535-5284 kathy.stachura@grainger.com grainger.com

Grainger is a leading distributor of emergency preparedness, response and recovery equipment for the healthcare industry. We provide solutions for most aspects of medical surge capacity, communications, evacuation, fatality management, decontamination, personnel protective equipment, emergency water and power. More than 4,500 key manufacturers supply Grainger with 1.4 million products made available to customers through Grainger_\200\231s branches and distribution centers or sourced through a network of suppliers.

Guardian Pharmacy BOOTH: 948

1776 Peachtree Road NW, Suite 500 Atlanta, GA 30309 (864) 385-0454 rich.eakins@guardianpharmacy.net guardianpharmacy.net

H Contract Furniture BOOTH: 429

440 Commonwealth Boulevard Martinsville, VA 24115 (276) 670-3215 djarrett@hcontractfurniture.com hcontractfurniture.com

H Contract, a Hooker Furniture Company, is a new and innovative contract brand with deep roots in the furniture industry. We deliver exquisitely tailored furniture to provide an “at home” feel while serving the functional needs of the senior living community. H Contract


www.IPCed.com/lp/argentum (877) 843-8374


EXHIBITORS allows you to accomplish more for less by offering timeless design without great expense.

Hamilton CapTel BOOTH: 220

1001 12th Street Aurora, NE 68818 (402) 694-5101 christa.stange@hamiltontel.com hamiltoncaptel.com

The Hamilton CapTel Senior Living Program ensures that your residents are connected with family, friends and caregivers through the availability of a no-cost Hamilton CapTel phone. When your residents listen and read captions of everything said on the phone - the results are amazingly clear.

HCP, Inc

BOOTH: 567 190 Main Street, Suite 1200 Irvine, CA 92614 (949) 407-0314 swilson@hcpi.com hcpi.com

HCP, Inc. (NYSE: HCP) is a healthcare REIT headquartered in Irvine, California with a proven track record of structuring complex transactions with our partners across the entire healthcare spectrum, with investments in senior housing, post-acute/skilled nursing, medical office, hospital, and life science properties. Please visit hcpi.com for additional information.

HD Supply Facilities Maintenance BOOTH: 825

101 Riverview Pkway Santee, CA 92071 (858) 831-2787 charlene.hitosis@hdsupply.com hdsupplysolutions.com

HD Supply Facilities Maintenance is the only distributor to stock facility maintenance, healthcare maintenance, housekeeping, and resident care parts, supplies, and equipment. We offer free, next-day delivery on most orders to most areas. Use us as your single-source supplier and you?ll save time and money in your procurement process.

Health Signals BOOTH: 940

1002 W. 9th Ave. King of Prussia, PA 19406 (484) 620-4717 bspitaleri@healthsignals.net healthsignals.com

HealthSignals, LLC is the leading provider of Medical Grade Wi-Fi for

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CCRCs and LTPACS. Our unique offerings: 1. A technology guarantee with a 7-year contract and, 2. The industry’s only performance guarantee for Wi-Fi. We not only provide you the solution but deliver a future proof, end to end solution for your residents. Our integrated hosted VoIP and TV solutions allow you to deal with one partner for all your Telecommunications Platform needs. We also provide financing for your project!

HealthcareSigns.com BOOTH: 810

2156 Amnicola Highway Chattanooga, TN 37406 (877) 714-6588 tradeshows@healthcaresigns.com healthcaresigns.com

HealthcareSigns.com is dedicated to providing Senior Living Facilities with the highest quality, ADA-compliant healthcare signage on the market. Our signs are durable, attractive, and backed with guarantees you can feel good about. Visit healthcaresigns. com and customize, preview, and order your signage online today!

Healthsense BOOTH: 547

1191 Northland Dr Mendota Heights, MN 55120 (800) 576-1779 bfuhr@healthsense.com healthsense.com

Healthsense, the fastest growing provider of aging services technology, provides technology-enabled care solutions for the entire senior care continuum. With a full range of remote monitoring, emergency response, and wellness management solutions, Healthsense helps senior care providers reduce costs, increase independence, and enhance caregiver and senior experiences.

HealthStream BOOTH: 1103

HeartLegacy BOOTH: 1024

9037 Independance Daphone, AZ 26526 (251) 210-1682 chartitym@heartlegacy.com heartlegacy.com

HeartLegacy is an amenity that captures and preserves resident’s stories, while allowing them to connect daily with their loved ones through shared video messages and a family network. HeartLegacy will modernize and differentiate your community, enhance your video marketing efforts, and improve occupancy rates - visit heartlegacy.com or call 855-474-2744.

Hello Nurse Medical Innovations Inc. BOOTH: 1134

47 Peters Canyon Irving, CA 92606 (949) 341-0888 doug@hellonursemed.com

Hello Nurse Medical Innovations, Inc., is a leading provider of wireless patient monitoring technology. Our system is designed to help nursing homes and hospitals significantly reduce the most common occurrences among residents or patients - falls and bedsores or incontinence related dermatitis. There is no other system that wirelessly provides fall management, alerts for repositioning of bed-bound residents and incontinence monitoring while electronically capturing the data.

Heritage Healthcare & HealthPRO BOOTH: 565

536 Old Howell Rd. Greenville, SC 29615 (864) 244-3626 egregory@heritage-healthcare.com

209 10th Ave S. #450 Nashville, TN 37203 (615) 843-6137

heritage-healthcare.com/healthpro-rehab.com

beth.thompson@healthstream.com healthstream.com

BOOTH: 1014

Heritage MedCall

HealthStream enables over 1/2 of U.S. hospitals to improve their clinical and business outcomes through assessment and development. Our healthcarespecific tools allow people to solve problems, through HealthStreams learning management system, 6200+ e-learning courses, and simulation training, as well as talent management and research solutions. Visit healthstream.com.

202 E Virginia Ave Tampa, FL 33603 (813) 221-1000 theselton@heritagemedcall.com heritagemedcall.com

Heritage MedCall is a leading provider of wireless emergency call and wired nurse call systems for the senior housing market and healthcare industry. Sentry Freedom Wireless is based on Inovonics technology, an industry leader in wireless

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infrastructure. We can grow with a community up to 8000 wireless devices and provide FREE software upgrades for life.

Hillyard, Inc BOOTH: 1122

302 N. 4th Street St. Joseph, MO 64501 (803) 322-1307 bmorabito@hillyard.com hillyard.com

Founded in 1907, Hillyard is a leading manufacturer and distributor of cleaning and hygiene solutions. Helping people deliver clean, safe and healthy facilities is our purpose, passion and focus. We have the cleaning expertise and know-how that matters. It’s how we help to reduce the spread of infection, lower cleaning costs, and deliver results that your stakeholders demand. We strive to earn the right to be your cleaning resource!

Hobart

BOOTH: 555 701 S Ridge Ave Troy, OH 45374 (937) 332-3000 lisa.addison@hobartcorp.com hobartcorp.com

Hobart is the world leader in commercial food equipment and service for the foodservice industry. Hobart manufactures products for warewashing and waste handling; food preparation; Baxter bakery; cooking; weighing, wrapping and labeling systems; and Traulsen refrigeration. Hobart equipment is supported by a national network of factory-trained service representatives.

Holsag Canada BOOTH: 708

164 Needham St Lindsay, ON Kav 5R7 (705) 878- 1970 vanessa@holsag.com holsag.com

Holsag Canada is a privately owned business that has been operating in Europe and North America for over 50 years. Holsag chairs are made exclusively from 100% European beech and are truly built to last! We develop all of our stains in-house and can custom match to your surroundings.


Hord Coplan Macht BOOTH: 336

133119th Street Denver, CO 80202 (581) 388-7761 spula@hcm2.com hcm2.com

Hord Coplan Macht is an architecture, landscape architecture, planning and interior design firm. Designing senior living environments is a full-time commitment. The entire premise of our design is one which creates a thoughtful, functional and attractive community that exemplifies our clients’ mission and ideals. The firm has offices in Baltimore, MD, Alexandria, VA, and Denver, CO.

Horizon Software International BOOTH: 808

2915 Premier Pkwy, Suite 300 Duluth, GA 30097 (800) 741-7100

HPSI Purchasing Services

Impactactive Hip Protectors

1 Ada, Suite 150 Irvine, CA 92618 (949) 250-4774

16 Elbow Street Providence, RI 2903 (888) 375-4890

paulag@hpsionline.com hpsionline.com

chris@impactwear.com impactactive.com

HPSI, a Group Purchasing Organization with health care membership over 10,000 and over 200 loyal vendors, provides members with substantial volume discounts and low prices on a wide range of products, services, technology and equipment.

Impactactive Hip Protectors quality underwear designed to reduce the risk of injury to the hip in a fall. Incorporating SoftShield Technology, a soft, thin, lightweight material that hardens momentarily on impact, Impactactive garments have sewn-in shields, are launderable, and have 4 styles to suit any life stage and continence level.

BOOTH: 522

BOOTH: 458

HUR- For Lifelong Strength BOOTH: 1009

Independa, Inc. BOOTH: 602

3019 Commercial Ave Northbrook, IL 60062 (847) 729-2636

4225 Executive Square, Suite 450 San Diego, CA 92037 (858) 699-9675

sydney.goldberg@hurusa.com hurusa.com

mmyers@independa.com independa.com

Train and track customers on the go. Manage your clinic or wellness center whenever you want and wherever you are with HUR SmartTouch. You can monitor how frequently machines are used, how training programs implemented, and most importantly, how your customers are improving their health and their lives. This data can then be utilized in the development of your facility’s operations. Stop by Booth #1009 to learn how.

Independa provides the only community engagement platform across health, safety, environment, activity and social concerns and devices. Combining cloud-based software with the simplicity of a solution uniquely embedded in the TV, Independa offers organizations all-in-one Social Engagement, Resident Engagement, and Integrated Remote Care. Independa’s solution promotes the wellbeing of care recipients because it enables them to connect remotely with their caregivers, families and friends.

bmack@horstgroup.com horstconstruction.com

Illustratus

BOOTH: 1149

Horst Construction, a fifthgeneration family owned designbuild construction company, specializes in construction of active living communities throughout the eastern United States. Our team offers the technical experience, leadership and strong communication skills to ensure you receive an exceptional environment that exceeds your expectations and your residents are treated with the highest level of respect throughout the project.

8455 Lenexa Dr. Overland Park, KS 66214 (913) 725-3030

nvestal@horizonsoftware.com horizonsoftware.com

Horizon Software offers point-ofsale technology solutions that help Senior Living communities provide the level of service today’s residents are seeking and meet changing demands. Horizon’s proven solutions help communities improve efficiency, cut costs, and increase revenue.

Horst Construction BOOTH: 215

P.O. Box 3310 Lancaster, PA 17604 (717) 581-9981

Innovation In Motion 201 Growth Parkway Angola, IN 46703 (260) 665-2769

BOOTH: 541

ashley@mobility-usa.com mobility-usa.com

adavid@illustratus.com illustratus.com

Illustratus provides powerful online editing software to create the nation’s best resident communications. These tools are available to create completely customized newsletters, activity calendars, marketing materials and more. Our platform includes an integrated approach to reach residents and families in both print and digital formats.

Innovation In Motion distributes the X8 Extreme and Frontier V6 power wheelchairs and Ormesa pediatric products. The X8 and V6 are for the active lifestyles which demonstrate versatility by going places inside and out that standard wheelchairs cannot go. The Ormesa line includes strollers, gait trainers, and upright/ prone standers.

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Innovatix, LLC. BOOTH: 315

555 West 57th St. New York, NY 10019 (888) 258-3273 ronzo@gnyha.org innovatix.com

Innovatix, LLC is a dynamic, full-service group purchasing organization serving alternate site providers nationwide . Innovatix offers substantial savings to members through an expanding portfolio of pharmaceuticals, medical and office supplies, and support services . Our commitment to outstanding customer service and unique, added-value programs continues to make us an industry leader.

Insight Worldwide, Inc. BOOTH: 446

P.O Box 4108 Salem, OR 97302 (888) 314-8908 sara@insightww.com insightww.com

Insight Worldwide’s Premium Care Selection assessment helps you ensure the safety and security of your senior living communities by identifying which job candidates are most likely to excel your open positions. We can help you increase retention, improve employee productivity and morale, and decrease insurance premiums and professional liability.

Institute for Professional Care Education BOOTH: 654

5109 NE 82nd Ave. Suite 201 Vancouver, WA 98662 (877) 843-8374 mreed@ipced.com ipced.com

Care and Compliance Group and its parent company, IPCed, have assisted more than 100,000 administrators and healthcare professionals in acquiring their licensing and certification. The combined companies offer over 800 educational resources including online, live, and DVD training for the senior care industry. For more information, visit IPCeds website: ipced.com/lp/argentum.

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EXHIBITORS Integrated Access Controls BOOTH: 1148

171 17th St. NW, Suite 1500 Atlanta, GA 30363 404-697-4036 leigh@integratedaccesscontrols.com integratedaccesscontrols.com

Our mission is to improve the lives of senior living residents by creating an optimally secure, safer, and easier way to open doors. The way we do that is to work with owners, developers, general contractors and operators of senior living communities to design and install cutting-edge RFID locks, access control solutions and security systems.

Intel-GE Care Innovations BOOTH: 546

3721 Douglas Blvd, Suite 100 Roseville, CA 95661 (310) 508-0888 trein.schiffelbian@careinnovations.com careinnovations.com

Interactive FitnessCyberCycle BOOTH: 764

2225 Martin Ave, Suite 1 Santa Clara, CA 95050 (888) 528-8589 nblaze@ifholdings.com

The CyberCycle is a new interactive wellness program built on the principal of having FUN that delivers cutting-edge benefits to the mind and body with the goals of delaying Alzheimer’s and dementia, and helping older adults stay independent longer.

Interstate Restoration BOOTH: 321

3401 Quorum Dr. #300 Forth Worth, TX 76137 v (888) 822-9500 sprice@interstaterestoration.com interstaterestoration.com

It’s Never 2 Late BOOTH: 746

7330 S. Alton Way, Suite O Centennial, CO 80112 (303) 806-0797 dale@in2l.com in2l.com

It’s Never 2 Late builds computers residents enjoy. These intuitive systems inspire potential at any age regardless of physical or cognitive disabilities. Our unique combination of adaptive hardware and software

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delivers person-centered therapy and engagement activities only todays technology can provide; empowering individuals to connect, engage and enjoy life more fully.

Kronos Incorporated

Jamber

nicci.kaber@kronos.com kronos.com

BOOTH: 1034 PO Box 728 Hingham, MA 2043 (617) 259-7471 diana@nelsaproducts.com nelsaproducts.com

Jamber makes products that make life easier for seniors. Jambers first products are ergonomic mugs and teacups that put a users hand in an anatomically neutral position and are extremely comfortable to hold, even with swollen or arthritic hands. These ceramic cups are designed for seamless integration into senior living.

Java Group Programs Inc.

BOOTH: 1015

297 Billerica Road Chelmsford, MA 1824 (800) 225-1561

Kronos for long term care is the industry leading software suite that helps healthcare providers manage their most expensive asset: their workforce. The Kronos for long term care suite includes hiring, HRMS, scheduling, time & attendance and payroll and is use in over 6,000 LTC communities across North America.

Kwalu

BOOTH: 615 1835 Savoy Dr, Suite 200 Atlanta, GA 30341 (678) 690-5651 mperry@kwalu.com kwalu.com

BOOTH: 540

1316 129A-St. Surrey, BC V4A 346 (855) 470-5282 cmackay@javamusicclub.com javamusicclub.com

Java Group Programs provides standardized, evidence-based peer support programs that target loneliness and depression in all types of senior living environments, including memory care. With easy to follow guidelines, quality group discussion materials, custom recorded music, and training DVDs, staff or volunteers can help residents engage with and support each other. Join over 600 organizations that are successfully targeting the loneliness epidemic with Java Group Programs!

Kaba Access & Data Systems Americas BOOTH: 411

2941 Indiana Ave Winston-Salem, NC 27105 (336) 464-1356 bruce.robertson@kaba.com kaba-adsamericas.com

Kaba Access & Data Systems Americas offers comprehensive security solutions for access points into buildings and containers, as well as for recording personal and enterprise data. Our solutions include embedded access control systems with biometrics, electronic access control systems, multihousing systems, hotel locks, physical access systems, and highsecurity locks.

Kwalus Designed to Last furniture delivers beauty and durability to any environment and carries our unique 10-year, performance warranty on both construction and finish. Kwalus vast range of furniture allows you to layer and provide visual depth in every room including dining, activity, resident rooms, common areas and more.

Lane Valente BOOTH: 454

20 Keyland Court Bohemia, NY 11716 (631) 454-9100 jspensieri@lviusa.com lviusa.com

Lane Valente Industries is a full service Facility Management company providing nationwide coverage in the following categories: HVAC & Refrigeration, Electrical and Lighting, General Maintenance and Repair, Energy Services and Exterior Maintenance Services. We also offer extensive remodel and construction services to assist our clients in their rebranding efforts.

Lansdale Group BOOTH: 763

6801 Whittier Ave, Suite 201 McLean, VA 22101 (703) 288-0242 doug.ricks@lansdalegroup.com lansdalegroup.com

Lansdale Group helps Senior Living operators get the most out of Salesforce.com. Our Senior Living quick-start implementation template for Salesforce provides a smooth path to CRM success for Senior

#Argentum2016

Living operators. Lansdale Group also supports other Salesforce products including the Pardot marketing automation platform, Force.com development platform, and Service Cloud

Lantz-Boggio Architects, P.C. BOOTH: 314

5650 DTC Pkwy, Suite 200 Englewood, CO 80111 (303) 773-0436 knilges@lantz-boggio.com lantz-boggio.com

Lantz-Boggio Architects is a nationally-recognized architectural and interior design firm that specializes in the design and renovation of Senior Living and Care Environments. The firm has received continuous recognition and numerous awards for its work throughout the United States. Lantz-Boggio provides the most comprehensive programs for its clients including Visioning, Financial Consulting, Programming, Master Planning, along with Full Scope, Architectural, and Interior Design Services.

LeaderStat BOOTH: 831

1332 B Manning Parkway Powell, OH 43065 (614) 839-7828 mdarwish@leaderstat.com leaderstat.com

LeaderStat specializes in interim management, executive recruiting and consulting for post-acute and senior care organizations. We offer an extensive network of experienced professionals who are available for interim and permanent leadership positions nationwide.

LeadingResponse BOOTH: 125

4805 Independence Parkway Suite 250 Tampa, FL 33634 (813) 885-8278 shannon.jennings@rme360.com rme360.com

LeadingResponse generates EXCLUSIVE LEADS for independent living, assisted living, memory care, and in-home care providers — both in person and online — to get a higher conversion rate at a drastically lower cost per move-in. We do it through two powerful channels: Live events and exclusive online leads.


Seniors Are Proud to Call Us Home No one champions quality of life for seniors like Sunrise. We’ve devoted more than 30 years to refining our resident-centered care. Visit one of our local communities and discover the Sunrise Signature Experience. As Sunrise, you can always expect: • Exceptional, relationship-based care • Designated Care Managers for each resident • Beautifully appointed living spaces and delicious home-cooked meals • Vibrant social activities designed to engage mind, body and spirit • Safe, secure and comfortable neighborhoods for seniors experiencing memory loss • Peace of mind in knowing that we can meet your changing needs • Our communities offer assisted living, memory care, independent living, skilled nursing and hospice relationships.

Visit SunriseSeniorLiving.com for more information.


EXHIBITORS LG CNS

BOOTH: 655 501 S. Austin Avenue, Suite 1260 Georgetown, TX 78626 (888) 501-4118 thartsoe@collain.com healthcare.lgcns.com

The LG CNS Post-Acute Care Solutions leverage 15 years of experience in healthcare IT. LG delivers state-of-the-art smart technology with innovative EHR, point-of-care and telemedicine applications. Providers benefit from the systems mobility, accuracy, real-time documentation and staff communication at the point-ofcare. Improve the bottom line by increasing the accuracy and timeliness of documentation; and the efficiency of labor.

Life Care Funding BOOTH: 1116

47 Portland Street Portland, ME 4101 (888) 670-7773 dpoole@lifecarefunding.com lifecarefunding.com

Life Care Funding allows a senior to use a life insurance policy to pay for assisted living by converting the policy into a long term care benefit plan that is paid directly to the care provider of their choice while preserving a death benefit of the family.

LifeLoop

BOOTH: 455 2508 S 186th Circle Omaha, NE 68130 (402) 915-3680 amy.johnson@ourlifeloop.com ourlifeloop.com

LifeLoop is an intuitive platform for senior living communities that connects residents, families, and staff. Streamline Operations. Connect Families. Enhance Lives. Features include: Resident Engagement Tracker, Activity Calendar Designer, Community Marketing Tool, Family and Staff communication platform, personalized resident reports, transportation, and maintenance.

LifeShare Technologies, LLC BOOTH: 651

2177 Intelliplex Drive, Suite 150 Shelbyville, IN 96176 (317) 825-0320 chip.muston@lifesharetech.com lifesharetech.com

LifeShare partners with senior care providers to craft technology using

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existing tools and in turn enhance quality of life for residents and those who care for and support them.

Linkmedia 360 BOOTH: 457

2 Summit Park Dr. Independence, OH 44131 (216) 447-9400

MatrixCare

Medtelligent, Inc.

10900 Hampshire Avenue South Suite 100 Bloomington, MN 55438 (952) 995-9091

213 W. Institute Place, Suite 411 Chicago, IL 60610 (888) 404-2547

BOOTH: 603

erin.hummel@matrixcare.com matrixcare.com

psmith@linkmedia360.com linkmedia360.com

Linkmedia 360 creates integrated digital marketing solutions for senior living resident acquisition. Our team helps connect residents to communities. Linkmedia drives measurable ROI as an extension of your internal team. Let’s explore the opportunities together! Speak with our senior living team today at 216.447.9414

MasterCare Patient Equipment BOOTH: 308

2071 14th Ave Columbus, NE 68601 (402) 564-5867

MatrixCare solutions have powered the long-term care continuum for over 30 years. MatrixCare is the industry leading, cloud-based EHR across the continuum of care, helping long-term care and senior living communities deliver person-centered care while maintaining high occupancy rates, maximizing revenues, reducing readmissions, and integrating with partners and physicians across the continuum of care.

McKnight’s Senior Living BOOTH: 848

900 Skokie Blvd, Suite 114 Northbrook, IL 60062 (847) 899-0279 kathryn.fallucco@mcknights.com mcknights.com

mnovotne@mastercarebath.com mastercarebath.com

MasterCare: USA made, Veteran owned, manufacturer of hygienic and elite bathing systems for seniors and other individuals? daily hygiene care. MasterCare is the innovator of BathAire closed loop aeration system and The Entree side entry spa tub now with heated seat. MasterCare is leading the Transformation with unique innovative products.

Matrix Fitness BOOTH: 956

melanie.swanson@johnsonfit.com matrixfitness.com

Matrix Fitness offers a robust suite of cardio and strength products to help seniors maintain the endurance, strength and mobility required to perform the activities of daily living. Our ergonomically sound designs will help you minimize the effects of injury, prolong independence and preserve dignity at all ages and stages of life. We’ll also work with you to make sure you get the ideal mix for your needs, including integrated progress tracking technology that’s as intuitive as it is accurate. At Matrix, we believe that seniors should keep doing the things they love.

abby.boler@medtelligent.com medtelligent.com

Medtelligent brings you ALIS - a comprehensive and affordable web-based assisted living software that enables you to go paperless at your own pace. Through intuitive interfaces, ALIS helps manage all aspects of your community, minimizing paperwork and allowing you to focus on what’s most important -- your residents’ care.

Medtronic--Formerly Covidien BOOTH: 750

15 Hampshire St. Mansfield, MA 2048 (508) 261-8000 debbie.mcdermott@covidien.com coviden.com

McKnight’s Senior Living News is a business news magazine serving the institutional long-term care field. It reports on the events that affect the way care is delivered across the entire long-term care spectrum, ranging from the lower acuity assisted living setting, to the high acuity skilled nursing setting.

As a global leader in medical technology, services and solutions, Medtronic improves the lives and health of millions of people each year. We use our deep clinical, therapeutic, and economic expertise to address the complex challenges faced by healthcare systems today. Let’s take healthcare Further, Together. Learn more at Medtronic.com.

MedBest Recruiting

Micro Bird Commercial

2907 W. Bay to Bay Blvd, Suite 314 Tampa, FL 33629 (727) 526-1294

3000 Girardin St. J2E 0A1 Drummondville, Qu 000J2-E0A1 (819) 477-8222

BOOTH: 928

hadona@medbest.com medbest.com

1600 Landmark Drive Cottage Grove, WI 53527 (608) 839-5288

BOOTH: 829

MedBest is a national executive search firm that provides leadership solutions to the senior care industry by focusing on quality, not quantity. We accurately match mid-level to C-suite management with our client’s company, and its culture, to create long-term success. We help owners and operators of healthcare facilities.

Medline Industries BOOTH: 931

One Medline Place Mundelein, IL 60060 (847) 970-4023 mfleisher@medline.com medline.com

Medicine’s Resident Care Program Delivers Right To Your Door. • Easy ordering • Discreet, individualized packaging • Best-in-class, quality products • Opportunity for ancillary revenue

#Argentum2016

BOOTH: 1055

sabrina.diamond@microbird.com mbcbus.com

Micro Bird Commercial designs and manufactures a complete line of commercial buses that deliver exceptional safety, efficiency and stability making these vehicles the best choice for your special needs applications. Since 1966, Micro Bird has continued to set industry standards with its innovative design, quality and comfort.


MicroFridge

Miwa Lock RDIF

MonarqRC

Moving Station

2 Annette Road, Suite 3 Foxboro, MA 2035 (800) 637-7567

9272 Jeronimo Rd, Suite 119 Irvine, CA 92618 (702) 822-0729

8521 Fallbrook Avenue, Suite 100 Washington, IL 61571 (855) 836-4717

135 S. Lasalle Street, Suite 2000 Chicago, IL 60603 (312) 377-3792

lphan@danby.com microfridge.com

chris@miwalock.com mialock.com

ddecker@monarqrc.com monarqrc.com

kglagola@movingstation.com movingstation.com

RFID locks for residents, common, office and storage doors. Complete control with audit features in the locks on the staff cards and in the software.

MonarqRC is a foodservice automation software provider whose focus is on resident care communities and smaller regional and community hospitals. Our software systems are cloud-based and provides you resident, recipe, menu and production functionality that helps you control food waste, decrease overhead, and increase productivity. Learn more at monarqrc.com.

Providing real estate and relocation solutions allowing senior communities to exceed occupancy goals.

Mosaic Design

500 Third St Wausau, WI 54403 (715) 848-2713

BOOTH: 520

MicroFridge supplies combination two-door refrigerators with separate, zero-degree freezers and microwaves. Refrigerators have handles designed for Seniors, easy-to-operate microwave control panels, reversible hinging and require only one electrical outlet. 10-year warranty and on-site service. Also supply Snackmate and Danby compact appliances, as well as ColdTech Commercial Refrigeration.

MidFirst Bank Healthcare Lending BOOTH: 663

501 NW Grand Blvd Oklahoma City, OK 73118 (405) 767-7355 hal.fudge@midfirst.com midfirst.com

MidFirst Bank’s new Healthcare Lending Group offers more than 100 years of combined experience in providing financial solutions to fit the unique (specific) needs of the healthcare industry. Call us today at 888-668-3849 and let us put our professionals to work for you.

Midwest Transit Equipment, Inc. BOOTH: 451

146 W. Issert Dr. Kankakee, IL 60901 (800) 933-2412 diane.hoekstra@midwesttransit.com nationwidebussales.com

BOOTH: 656

BOOTH: 348

Mobile-Shop Co. BOOTH: 1029

30 Temple St, Suite 400 Nashua, NH 3060 614-882868030 mzogopoulos@mobile-shop.com mobile-shop.com

BOOTH: 835

The Mobile-Shop® System was developed by industry professionals to conform to lean design principles (5S and LeanSigma). Our complete facility maintenance system is proven to dramatically reduce time wasted searching for or retrieving the tools and parts needed to properly complete any maintenance task.

Model55

BOOTH: 208 321 Central Street Hudson, MA 1749 (508) 405-0355 michelle@model55.com model55.com

Model55 is a nationally recognized leader in the visual merchandising of model homes, apartments, and common space areas. We are experts in creating a sense of home for your potential buyers and as a result, are able to increase occupancy and revenue for our clients through our affordable corporate programs.

Momentum Healthware

1340 Satellite Blvd Suwanee, GA 30024 (800) 433-4822

308-131 Provencher Blvd Winnipeg, MB MB R2H 0G2 (204) 231-5836

BOOTH: 747

tvarga@hvac.mea.com mehvac.com

msinclair@momentumhealthware.com momentumhealthware.com

Mitsubishi Electric Cooling & Heating enhances peoples lives by improving comfort, conserving energy, and promoting environmental sustainability. Mitsubishi Electric introduced its state-of-the-art, ductless air conditioners and heat pumps in North America. The expanded product line includes VRF heat pump systems using INVERTER technology to offer simultaneous cooling and heating capabilities.

Momentum Healthware is an innovative software company that builds solutions for the healthcare industry: an advanced RTLS/Nurse Call System, and interRAI licensed care management software. Since 1995, we have successfully deployed our products across Regional and National health systems.

My InnerView by National Research Corporation BOOTH: 624

cmerry@nationalresearch.com myinnerview.com

Mosaic is a national recognized professional interior design firm that interior design, space planning and turn-key procurement & renovation services. Mosaic’s inhouse experience, proven design process and long-standing industry relationships save clients time and money.

My InnerView by National Research Corporation represents the voice of long term care and senior living stakeholders with insightful quality measurement solutions and satisfaction surveys. My InnerView programs improve quality, resident and family experiences, and employee engagement for skilled nursing homes, assisted living, continuing care retirement, and independent living communities.

Moseley Architects

MyCNAjobs

3200 Norforlk Street Richmond, VA 23230 (804) 794-7555

100 N. LaSalle, Suite #900 Chicago, IL 60602

gcini@mosaicdesignstudio.com emailending.com

BOOTH: 1002

Mitsubishi Electric US Cooling and Heating BOOTH: 951

232 N Third Street, Suite 400 Columbus, OH 43215 (614) 429-6800

BOOTH: 525

ldemmel@moseleyarchitects.com moseleyarchitects.com

As one of the nation’s leading architectural firms in the field, Moseley Architects has designed over 300 independent living, assisted living, and memory care projects. Relying on this experience, we design solutions that not only meet or exceed regulatory requirements, but that residents are proud to call home.

Move-N Software BOOTH: 743

2700-3 Brown Trail Bedford, TX 76021 (817) 282-7300 linda@move-n.com move-n.com

Move-N-Software is designed to increase census and revenues while improving resident care. Internet access to seamlessly integrated marketing, resident care, and billing and accounts receivable software you can mix and match however you like.

#Argentum2016

BOOTH: 1030

brandi@mycnajobs.com mycnajobs.com

myCNAjobs & HealthHire offer a suite of Caregiver, CNA, and home health aide recruitment tools built for the senior care industry. Services include a marketplace attracting thousands of daily applicants, job postings, career fairs events, interview booking, and recruitment analytics and consulting services to streamline recruitment. By partnering with executive teams, we help companies transform caregiver recruitment.

NASCO

BOOTH: 422 901 Janesville Ave Fort Atkinson, WI (920) 563-2446 wlucht@enasco.com enasco.com

Nasco’s Senior Activities catalog is filled with supplies and resources to conduct an outstanding activity program in your community whether you have five or 205 residents. Look to Nasco to assist you in providing meaningful activities for seniors, from those who are more

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EXHIBITORS independent to persons with laterstage Alzheimer’s/dementia. Nasco is celebrating 75 years as a company and has been providing quality activity products for seniors since 1992. See what we have to offer!

National Center for Health Statistics BOOTH: 550

3311 Toledo Road Hyattsville, MD 20782 (301) 458-4754 msengupta@cdc.gov cdc.gov/nchs/nsltcp.htm

National Datacare Corporation BOOTH: 556

14155 Newbrook Drive, Suite 200 Chantilly, VA 20832 (800) 632-7367 pete@nationaldatacare.com nationaldatacare.com

Nestle Professional Beverages BOOTH: 854

400 N. Tampa Street Tampa, FL 33602 (813) 299-4110 stephanie.parker@us.nestle.com nestleprofessional.com

Nestle Professional Beverages has a full spectrum of hot and cold noncarbonated beverages including NESCAFÉ Alegria and NESCAFÉ Milano coffee and specialty coffee products, COFFEE-MATE® creamers, NESTEA® iced tea, NESTLE® Hot Cocoa and NESTLE VITALITY® juices and drinks. These leading, trusted consumer brands add value and quality to any menu.

Nexus Systems BOOTH: 334

6400 Arlington Blvd, Suite 100 Falls Church, VA 22042 (703) 524-9101 lcohen@nexussystems.com nexussystems.com

Nexus Systems is a leading provider of automated accounts payable (AP) and procure-to-pay (P2P) applications. Our web-based applications are proven to increase business process efficiency, and improve visibility, accountability and control. Nexus Systems’ flagship product, NexusPayables, completely automates the AP process and is recognized as the best-in-class paperless solution.

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NIC Map Data Service (NIC Map) BOOTH: 304

1997 Annapolis Exchange Pkwy Suite 480 Annapolis, MD 21401 (410) 267-0504 rbihy@nic.org nicmap.org

NIC MAP Data Service is the seniors housing and care sector’s most comprehensive research and analytics tool. With 10+ years of market performance data within the primary markets, NIC MAP tracks and reports on more than 13,000 properties across 99 U.S. metropolitan markets. To learn more call 410.267.0504 or visit nic.org/nic-map.

NJ Hospitality Supply LLC BOOTH: 1023

50 Lincoln Ave Seaside Heights, NJ 8751 njhospitalitysupply@yahoo.com bedbug-mattressencasements.com

NJ Hospitality Supply have a wide variety or Mattress/Box Spring/ Pillow/Sleeper Sofa Encasement which is made of Polyester material with NO Vinyl and have three side zipper technology with Velcro enclosure at the end. This prevents bedbugs from entering or escaping the encasement. We also offer Mattress Pads with extra filling to make it extra soft. Give our sales staff the opportunity to assist you in with items you need to make your business comfortable, luxurious and unique for your guests.

Notify by Eldermark BOOTH: 924

5610 Rowland Road, Suite 130 Minnetonka, MN 55343 (952) 931-2219 grobertson@eldermark.com eldermark.com

NOTIFY is an innovative mobile nurse call, communication and alert system uniquely designed for senior living communities. Focused on integration within all of your low-voltage systems, NOTIFY encompasses Wi-Fi, alert systems, security systems, resident elopement monitoring systems, fire and smoke detection systems, and more. NOTIFY’s monitoring console provides real-time data reports and dashboards for accountability.

NTT Data

Optum

8383 158th Ave NE #100 (425) 307-2255

11000 Optum Circle Eden Prairie, MN 55344 (715) 531-1604

BOOTH: 1037 natalya.chennobieff@nttdata.com nttdataltc.com

Oasis Senior Advisors Franchise Systems, LLC BOOTH: 1049

24870 Burnt Pine Dr. Bonita Springs, FL 34134 (443) 253-4560

BOOTH: 608

kathy.williams@optum.com optum.com/careplus

Orbio Technologies BOOTH: 1125

4232 Park Glen Road Minneapolis, MN 55416 (763) 513-1859

tim@oasissenioradvisors.com oasissenioradvisors.com

kerry.oday@tennantco.com orbio.com

Oasis Senior Advisors is franchise organization that helps families find the right assisted living for their loved ones. Our referral service is a much more personalized approach in helping families in need. It’s a free service for families and our proprietary software helps match the senior to the perfect assisted living community.

Orbio Technologies, a Tennant Company Group, is a leading innovator in sustainable technologies that provide effective cleaning without the use of conventional daily-use chemicals. The Orbio portfolio of electrically activated water technologies enables facilities to clean without the odors, residues or environmental footprint associated with traditional daily-use packaged chemicals.

Omnicare Pharmacy Services BOOTH: 803

201 East Fourth Street 900 Omnicare Center Cincinnati, OH 45202 (513) 719-0782 jodi.dreyer@omnicare.com omnicare.com

From comprehensive pharmacy services and electronic solutions that simplify medication management, to cost-saving programs designed to manage your drug spend, Omnicare, a CVS Health company, delivers a wide range of practical, innovative solutions to meet your unique needs.

OnShift

BOOTH: 604 1621 Euclid Ave.- Ste 1500 Cleveland, OH 44115 (216) 920-5038 akosnik@onshift.com onshift.com

OnShift delivers cloud-based software and proactive services to solve everyday workforce challenges in senior care. Our suite of products for hiring, scheduling and workforce analysis drives quality care, lower costs and higher performance by empowering providers to staff consistently and efficiently. Intuitive design, predictive analytics and customer success management are why thousands of organizations rely on OnShift.

#Argentum2016

PalatiumCare BOOTH: 203

1119 Superior Ave Sheboygan, WI 53081 (888) 725-2848 sredeker@palatiumcare.com palatiumcare.com

PalatiumCare is a complete telecommunication and security solution provider for the senior living industry. PalatiumCare specializes in wireless nurse call systems, wandering, egress, staff communication, and more.

Paragon Home Resources BOOTH: 1022

633 E. State Hwy 121 South Coppell, TX 75034 (972) 819-5244 bmorabito@paragonrelocation.com paragongri.com

Paragon Home Resources, Inc. assists seniors and others with home-related services, including: property management, sorting and moving household belongings, estate-sales, homesale and moving into assisted living. Paragon Home Resources, Inc. assists families with life decisions and provides a single point of contact for all family members. For information, visit paragonhomeresources.com.


Pegged Software BOOTH: 1140

Penner Manufacturing BOOTH: 440

102 Grant St Aurora, NE 68818 (800) 732-0717 pennersys@hamilton.net pennerpatientcare.com

Penner Manufacturing offers you the opportunity to design your new spa with the revolutions cascade premier. You can choose your spa’s color, design and style. The features include TV, DVD, CD and stereo-sound. Also available are the cascade side-entry spa, cascade end-opening spa and cascade all-over spa for senior and assisted living communities.

PharMerica BOOTH: 621

295 Seven Farms Drive Box C-261 Charleston, SC (502) 627-7858 tara.stepro@pharmerica.com pharmerica.com

At PharMerica, we redefine the way our healthcare clients manage pharmacy services. Through innovative solutions and superior service, PharMerica provides the capabilities for customers to control pharmacy-related costs, ensure accurate and easy access to medications, and provides professional assistance to ensure customers remain in compliance with state and federal regulations.

PharmRight Corporation BOOTH: 935

295 Seven Farms Drive Box C-261 Charleston, SC 29492 (619) 993-3352 chris.buckley@pharmright.com liviathome.com

Philips

BOOTH: 905 111 Lawrence St Framingham, MA 1702 (508) 988-1000 dawn.mccafferty@philips.com philipsseniorliving.com

Philips introduces a new resident safety and wander management solution that delivers UL 2560-Certified safety features with sleek Philips design that

enables future integration with breakthrough wearable devices, predictive analytics and more. Philips is proud to offer technology expertise and keen understanding of the senior living market enabling us to offer the only resident safety and wander management platform with AutoAlert, the most proven fall detection system, with over 300,000 users.

Pi Architects BOOTH: 917

3500 Jefferson St, Suite 303 Austin, TX 78731 (512) 231-1910 aschroer@piarch.com piarch.com

Pi Architects is a multi-discipline firm specializing in senior living. We integrate architecture, interior design and landscape architecture into comprehensive design. Our team has the experience to assess opportunities and challenges that will accompany every project, and perseverance to see each client’s vision reflected in the final product. The result is communities that foster meaningful life for residents and meet marketing and financial goals for operators.

Planet Cellular, Inc. BOOTH: 1129

13909 Bettencourt St. Cerritos, CA 90703 (562) 802-1380

PointClickCare

Primo Solutions, LLC

6975 Creditview Rd, Unit 4 Mississauga, ON L5N 8E9 (905) 858-8885

26205 N. 54th Ave. Phoenix, AZ 85083 (623) 476-7238

BOOTH: 715

sarah.s@pointclickcare.com pointclickcare.com

PointClickCare helps healthcare providers meet the global challenges of senior care by enabling them to achieve the business results that matter enriching the lives of their residents, improving financial and operational health, and mitigating risk. PointClickCares cloud-based software platform connects healthcare providers across the senior care continuum, providing easy to use, regulatory compliant solutions that support a coordinated, person-centered approach to care delivery.

Polar Hospitality BOOTH: 517

2046 Castor Avenue Philiadelphia, PA 19134 (215) 535-6940 bradk@the-polar.com the-polar.com

Poly Concepts LLC BOOTH: 303

P.O. Box 452 Saint Henry, OH 45883 (419) 678-3300

smagoteaux@polyconcepts.com polyconcepts.com

j.reynolds@planetcellinc.com planetcellinc.com

Planet Cellular has distributed consumer electronics since 2002. Headquartered in Cerritos, CA, Planet has facilities in multiple countries making Planet one of the strongest consumer electronics distributors in the world. With direct OEM partnerships, Planet is leading the pack in quality product and time sensitive order processing. Learn more by visiting planetcellinc.com.

Durable outdoor furniture that is beautifully designed and manufactured in USA from Andure,a polypropylene/ titanium alloy resin that is unbreakable, substantial in weight, UV resistant, stain resistant, chemical resistant, mildew resistant and recyclable. Out-performs other products, virtually maintenance free, won’t crack, pit, peel or yellow!

POS Partners Inc. BOOTH: 340

Planglow USA

454 Hancock Ave, Suite 200 South Elgin, IL 60177 (888) 477-7711

BOOTH: 448

899 Montreal Circle Saint Paul, MN 55102 (800) 774-0526

jcurs@we-are-pos.com we-are-pos.com

jason@planglow-usa.com planglow-usa.com

Products & ServicesPlanglow USA supply a range of eco food boxes, cups and containers for the to-go market. Planglow USA also offer a selection of foodservice specific labels accompanied by its own market-leading labeling software programs: LabelLogic and NutriLogic.

BOOTH: 751

mike.miller@primosolutionsllc.com primosolutionsllc.com

Primo Solutions, LLC is a full service Mystery Shopping, Training, and Satisfaction Survey company, providing quality follow-up and follow-through measurement tools to evaluate your sales, customer service, and other team members. We enable our clients to fully leverage their customer service and sales in a specific, measurable and profound way.

Procter & Gamble Professional BOOTH: 425

2 P&G Plaza TE6-PGP Cincinnati, OH 45202 (513) 983-1100 thornquist.ec@pg.com pgpro.com

P&G Professional Healthcare is YOUR ONE STOP EXHIBIT for Hard Surface Cleaner Disinfectants, Floor, Carpet Care, Odor Elimination, Laundry, and Manual Kitchen Cleaning Solutions. Products and solutions that are Caregiver Preferred and provide a "Home Like" Environment for Residents. Simple, Safe and Effective Products for overall staff and resident satisfaction.

Protect-A-Bed BOOTH: 409

1500 S Wolf Road Wheeling, IL 60090 (847) 856-7918 sandra.divito@protectabed.com protectabed.com

Residents are aware of the need to protect their mattress against accidents, odors, incontinence, allergens, bed bugs which result in bed contamination and premature attrition. Protect-A-Bed manufactures comprehensive line of cloth, waterproof mattress and pillow protection products that enable senior living communities to offer a healthy, cool, quiet sleep environment.

POS Partners, is the leader in innovative senior living technology solutions that increase team member engagement and resident satisfaction. Tableside ordering turns your dining rooms from cafeterias into profit-generating bistros and fine dining venues. Our systems capture revenue throughout your entire community and integrate with accounting and resident management systems.

#Argentum2016

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EXHIBITORS Protect-Alert

PS Lifestyle

Quickdrain USA

RATH Communications

PO Box 160035 Altamonte Springs, FL 32716 (407) 862-1288

55 Public Square, Suite 1180 Cleveland, OH 44113 (440) 600-0020

P.O. Box 1358 Frisco, CO 80443 (970) 389-6582

N56W24720 N Corporate Circle Sussex, WI 53089 (262) 246-8845

joanie@protect-alert.com protect-alert.com

shelleykondas@salonps.com salonps.com

josef@quickdrainusa.com quickdrainusa.com

robt@bmgmail.com rathcommunications.com

Truly wireless emergency call systems. No wiring. campuswide coverage. Alerts to alpha pagers, cell phones, e-mail. Small waterproof pendant & wrist-style transmitters, wireless pull stations, window & door transmitters, smoke detector monitoring, bed pad & incontinent pad transmitters, resident daily check-In, staff bedcheck monitoring, management software with extensive reporting.

PS Lifestyle provides exceptional amenity service and lifestyle solutions for seniors, families and caregivers. Our innovative portfolio of Salon and Spa, Magazine, Shop and Entertainment operations cater to all three audiences and energize the physical, intellectual and emotional wellness experiences of our customers, giving our Senior Community partners an unparalleled edge in the marketplace.

QuickDrain USA is a premier manufacturer of stainless steel, low-profile linear drain systems and shower pans for the residential, hospitality and healthcare industries. Recognized for superior, innovative, total solutions our systems are easy to install and cost effective including Showerline, Proline, Retrofit and the award winning Walldrain.

ProviNET Solutions

Quake Kare / Emergency Ready

BOOTH: 420

BOOTH: 1031 18645 West Creek Drive Tinley Park, IL 60477 (708) 468-2000 nweber@provinet.com provinetsolutions.com

ProviNET Solutions is a full-service Information Technology consulting company offering a vast array of products and services. Born from a long-term care provider, ProviNET is familiar with the strict demands and urgent needs of long-term care. ProviNET places a high emphasis on utilizing technology, streamlining operations and providing premium solutions.

Provista

BOOTH: 964 250 E. John Carpenter Hwy Irving, TX 75062 (888) 538-4662 awaldrip@provistaco.com provistaco.com

With more than 20 years of experience, Provista is a leader in the supply chain industry. Our extensive product coverage and billions in purchasing power connect customers to the best contracts from the most soughtafter suppliers in the nation. But we go beyond contracts. We provide customized purchasing solutions Data and Analytics, Contract Implementation, Management Tools, Savings Programs and Business Reviews and Reports to a multitude of industries including health care, education, government and businesses of all sizes.

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BOOTH: 1003

BOOTH: 954

BOOTH: 957

10440 Trenton Ave St. Louis, MO 63132 (314) 423-4333

QuickMar BOOTH: 222

1017 Arbor Island Way Eagle, ID 83616 (888) 340-9866 reed@quickmar.com quickmar.com

bbettonville@quakekare.com quakekare.com

Quake Kare/Emergency Ready is a leading supplier of ER— Emergency Ready Disaster Preparedness Kits, survival supplies and first aid kits designed to prepare Assisted & Senior Living Facilities for any natural or man-made disaster. Quake Kares line of emergency products satisfy immediate needs for food, water, shelter, lighting, communication, sanitation, first aid and search/rescue operations.

QuickMAR revolutionizes resident care, safety and LTC staff efficiency through simple and reliable software solutions, CareSuite and CareSuite Manager. These products comprise a comprehensive solution, specifically designed to help manage resident care, from the point of inquiry to end of stay. Modules help manage each step in the process, beginning with an initial assessment, developing a care plan, then organizing, tracking and continuously evaluating the delivery of quality care.

QubicaAMF Worldwide

Rainbow International Restoration

8100 AMF Drive Mechanicsville, VA 23111 (804) 730-4000

1010 N University Parks Dr. Waco, TX 76707 (254) 537-0689

jphillips@qubicaamf.us

brianne.rechy@rainbowintl.com rainbowintl.com

BOOTH: 106

QubicaAMF Bowling: MINI-BOWLING LANES: World leader in BOWLING EQUIPMENT since 1947. Now bring the sights, sounds & fun of full-size bowling to a 400 sq ft area. Perfect for seniors, mini-bowling’s lively party atmosphere can be enjoyed by men & women, day or night, in any weather, with friends or visitors. Increase the social interaction and the physical activity of your residents with mini-bowling! Bonus - park visiting grandchildren here on the weekends for a longer, relaxed family visit.

BOOTH: 1123

Rainbow International is a leading residential and commercial restoration and cleaning service provider with over 400 locations worldwide. Our restoration services cover water, fire, & smoke damage as well as floor cleaning and deodorization services. Visit us at booth 1123 to discuss putting a disaster preparedness plan in place before your next disaster strikes to minimize disruption!

#Argentum2016

BOOTH: 1021

RealPage Senior Living BOOTH: 809

4000 International Parkway Carrollton, TX 75230 (972) 820-3905 kathy.raissifar@realpage.com realpage.com

RealPage Senior Living is an end-toend property management solution that works as a fully-integrated, comprehensive platform or as individual solutions covering all aspects of running a successful community, benefiting residents and staff. Learn how our senior living referral service, electronic resident record, document management, marketing, accounting and budgeting solutions can help you increase revenue, improve quality of care, and maximize census. Call 1-888-361-6957 or visit our website.

Rees Associates BOOTH: 1004

1025 North Stemmons Freeway Suite 737 Dallas, TX 75207 (210) 859-8776 mrc@rees.com rees.com

REES has a 39 year history of providing quality senior living architectural design, planning and interiors for our clients nationally and internationally.

Relias Learning BOOTH: 534

111 Corning Rd, Suite 250 Cary, NC 27518 (919) 655-1810 jmartin@reliaslearning.com reliaslearning.com

With Relias Learning, relevant, up-to-date courses improve compliance and performance while minimizing travel, overtime, and hours spent away from work. By offering content in a userfriendly learning management system, Relias removes barriers to learning, making it easy to save money, improve compliance, boost productivity, and increase workplace safety.


Benchmark Senior Living celebrates Assisted Living Heroes everywhere If you can better the life of one senior, for a moment, for a day, for a lifetime, that’s the

true mark of a hero.

Benchmark Senior Living is honored to celebrate the 2016 Argentum Award winners, the nominees, and all of the unsung heroes at every senior living community across the country. Together, we’re helping seniors and families lead happier, healthier lives, every day.

Healthy Living • ALFA “Best of the Best” Award, Benchmark Emerging Leaders Program, 2015

• Long-Term Living Magazine OPTIMA Award, recognizing Live Now, Live Engaged® as a best practices program, 2014

Happy Associates • Boston Business Journal Best Places to Work, 2010, 2011, 2013, 2014 • Boston Globe Top 100 Places To Work, 2008-2016

• Boston Business Journal's Healthiest Employers, 2014, 2016

Green Building • Platinum LEED Certified Senior Living Community, 2012, Bedford Falls

• Gold LEED Certified Senior Living Community, 2014, Benchmark Senior Living at Split Rock • Recycling, Water and Energy Conservation Efforts at every community

Taking care of today’s generations & preserving the future for generations to come.

888-374-6700 W W W. B E N C H M A R K S E N I O R L I V I N G . C O M

#Argentum2016

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EXHIBITORS Response Care, Inc.

RF Technologies, Inc.

S&D Coffee & Tea

Samsung HVAC

1450 East Ridge Rd Rochester, NY 14621 (585) 671-4144

3125 N. 126th St. Brookfield, WI 53005 (800) 669-9946

300 Concord Parkway South Concord, NC 28027 (704) 782-3121

776 Henrietta Creek Rd. Roanoke, TX 76262 (682) 209-9072

katyak@rcareinc.com rcareinc.com

kvick@rft.com rft.com

solikj@sndcoffee.com sdcoffeetea.com

sg.gerlikovski@samsunghvac.com samsunghvac.com

Response Care is your provider of UL 1069 Tested wireless nurse call and personal emergency systems for the entire spectrum of eldercare and senior living. Our components integrate into a variety of healthcare communication systems to create efficient and verifiable responses to medical emergencies. With our partners, we build individualized systems that get the job done like no other system on the market.

RF Technologies is a leading provider of Integrated RFID Safety and Security Solutions for Senior Living Communities. Our team of radio frequency experts engineer, manufacture, configure and install UL certified and compliant wireless systems, including Code Alert Wander Management and Quick Response Wireless Call. We have a nationwide network of service managers, and provide 24/7 technical phone support.

BOOTH: 408

Responsiv Disaster Recovery BOOTH: 355

3372 E. Hwy 175 Kaufman, TX 75142 (404) 973-9080 nkolsch@responsivdr.com cranerenovationgroup.com

Restoration Affiliates BOOTH: 434

3012 Patterson Street Greensboro, NC 27407 (855) 727-8254 mriek@disasterone.com resorationaffiliates.com

Restoration Affiliates (RA) is a national network of independent, full-service disaster restoration companies. RA provides mitigation, restoration, remediation and repair services for commercial, industrial and multifamily property owners and insurance markets. This is done by leveraging a vast national network of resources, relationships and technological capabilities. The result is the highest service, communication and ethical standards in the industry.

RetirementHomeTV BOOTH: 320

10020 Lima Road, Suite B Fort Wayne, IN 46818 (877) 477-3474 kurt@retirementhometv.com retirementhometv.com

RetirementHomeTV specializes in an alternative to Cable television in all types of senior living communities, Nationwide. Our systems include a FREE Community Channel and the ability to customize your channel line-up in analog, digital, and/or full 1080p HD, all delivered without a set-top box.

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BOOTH: 620

BOOTH: 414

S&D Coffee & Tea is the nation's largest custom coffee roaster and supplier of iced tea to the foodservice industry. S&D is also a leading producer of liquid extracts. In continuous operation since 1927, the company serves over 100,000 customers through national distribution and direct store delivery. For more information about S&D Coffee & Tea, go to sdcoffeetea.com.

Sage

BOOTH: 441

Right at Home BOOTH: 335

6464 Center Street, Suite 150 Omaha, NE 68106 (402) 697-7537 bhowell@rightathome.net rightathome.net

Right at Home is a national organization dedicated to improving the quality of life for those they serve. It fulfills that mission through a dedicated network of locallyowned franchises which provide in home care and healthcare staffing services to seniors and disabled adults who want to continue to live independently.

Rosemann & Associates BOOTH: 1137

17 Pierce Lane Mantoursville, PA (215) 275-0555 eileen@sageagestrategies.com sageagestrategies.com

Sage Age Strategies focuses on the strategic growth of our clients by providing comprehensive marketing, sales and operational consulting services to senior living providers throughout country including strategic planning, market feasibility, branding and creative, media management, website design and development, social media and online marketing, census enhancement, and sales consultation services.

Sagely

1526 Grand Ave. Kansas City, MO 64108 (816) 472-1448

BOOTH: 850 1585 Kapiolani Blvd, Suite 1800 Honolulu, HI 96814 (808) 429-7025

ksorkin@rosemann.com rosemann.com

Since Don Rosemann founded the firm in 1987, Rosemann & Associates, P.C. has focused on designing the backdrop for life by actively studying how people live in built environments. The result is smart design, strict budget control and on-time performance. With over 29 years of success, Rosemann is active in 22 states and specializes in Senior Living, Multi-FamilyMarket Rate & Affordable, Historic Renovation, Student Housing, Commercial/Specialty/Interior Design, and Structural Engineering.

tfunasaki@gosagely.com gosagely.com

Sagely makes calendar management, resident activity participation trending and family engagement easy for senior communities. Our web and mobile solutions and apps are secure (HIPAA compliant) and simple for Activities and Wellness program teams to use (no training required). Inquire about a live demo of Sagely and our free pilot program at GoSagely.com, or email us at contact@gosagely.com.

#Argentum2016

BOOTH: 862

Discover the finest heating and air-conditioning products from a worldwide reputable corporation, Samsung. The strength of the Samsung brand is reflected in the quality and innovation for which Samsung is globally acclaimed. Innovation in cooling and heating means: dependability, advanced technology, exceptional performance, and higher efficiency.

Scent Air BOOTH: 765

3810 Shutterfly Rd, Suite 900 Charlotte, NC 28217 (704) 963-4335 x3810 turquizu@scentair.com scentair.com

ScentAir, the largest and most experienced scent marketing firm in the world, helps transform environments using the power of scent. With access to over 2,400 fragrances, we help create memorable first impressions and add more welcome to the resident experience.

ScheduleAnywhere BOOTH: 762 3330 Fiechtner Drive S Fargo, ND 58103 (701) 235-5226 paul@scheduleanywhere.com scheduleanywhere.com

Scheduling 24/7 staff in assisted living facilities is demanding. Making sure you have the right mix of staff to provide proper care for patients and clients can be time consuming and difficult, but not anymore. ScheduleAnywhere is the easy, affordable and proven way to schedule nursing and support staff in today’s patient-care driven organization.


VISION

Building Healthy Partnerships L I F E SC I E N C E

“FOR BOTH OPERATORS AND INVESTORS, HCP IS YOUR TRUSTED CAPITAL PARTNER IN A DYNAMIC HEALTHCARE ENVIRONMENT”

R E S E A RC H

SENIOR HOUSING

M E D I CA L OFFICE SENIOR HOUSING

$ 24 B

P R E V E N TAT I V E MEDICINE

INVESTMENT

PORTFOLIO

SENIOR CA R E

H OS P I TA L I Z AT I O N

R EC OV E RY

P OST-AC U T E + H OS P I TA LS

Execution & Investment Insights for Customers

Long-term Performance for Investors

Value our relationships with healthcare operators

Deliver long-term growth through market cycles

Focus on operations with market insights that deliver more than just capital

Add and build upon leading healthcare relationships with sector-focused professionals

Understand that operations drive the value of real estate

Provide diversified capital allocation across the large, growing healthcare real estate segment

Invest for the long-term Deliver quickly without surprises Committed to sustainability in our facilities Provide a consistent source of capital at a competitive cost

Dividend Aristocrat


EXHIBITORS Schetky Bus and Van Sales

Senior Living Chaplains

8430 NE Killingsworth Street Portland, OR 97220 (503) 382-3122

2001 W. Plano Parkway, Suite 3200 Plano, 75075 (214) 797-9765

davids@schetkynw.com schetky.com

jasonbrown@mchapusa.com seniorlivingchaplains.com

Schetky Bus and Van Sales was the #1 Health Care bus dealer in 2013, and we look forward to supporting our incredible customers for years to come. Founded in 1942, we have worked with customers to take on projects big and small, and have the experience and knowhow to provide support quickly and correctly.

BOOTH: 759

Senior Living Chaplains provide dedicated support and are on a comprehensive basis to employees, residents, patients, staff and their families through Chaplain Care Teams. These trained and qualified male/female and ethnically diverse Chaplains build relationships of trust and confidence through regularly scheduled community visits. They are also available for crisis events or emergency situations 24/7, nationwide. They improve morale/teamwork while decreasing employee absenteeism and turnover.

8978 Glebe Park Drive Easton, MD 21601 (410) 819-8523

Senior Living SMART

BOOTH: 941

Sea Watch International

pat@seaclam.com seawatch.com

Over the past 38 years, Sea Watch has become the largest harvester and processor of clam products in the world. Offering an extensive line of clam products, such as: clam strips, chopped clams, and juice. We also make over 80 different soups, sauces, bisques and chowders, USDA and Kosher approved.

Security Door Controls BOOTH: 309

P.O. Box 3670 Camarillo, CA 93011 (805) 494-0622 rhonda@sdcsecurity.com sdcsecurity.com

As a U.S. manufacturer of premium grade access control hardware specified by security consultants for prominent facilities worldwide, recipient of 24 SIA Awards and Recognition for innovative products, SDC is popular among integrators and manufactures for Private Labeling and Custom Product Design Services, from controllers to hardware electrification.

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BOOTH: 1028

BOOTH: 755

PO Box 720 Sandwich, MA 2563 (617) 997-1369 acatizone@seniorlivingsmart.com seniorlivingsmart.com

Senior Living SMART is a community that connects Senior Living Operators with best-in-class resources representing every area of operations to improve profitability, service delivery and overall operating excellence. We are the “go to” trusted advisor with years of industry experience and we understand daily community operations.

Senior TV BOOTH: 421

SeniorHousingNet, part of the realtor.com network BOOTH: 402

5401 N. Pima Rd #100 Scottsdale, AZ 85250 (805) 557-2942

bhunt@seniortv.com seniortv.com

Senior TV is America’s largest provider of discount cable TV for retirement communities and long term care communities. Offering low cost analog and digital solutions including satellite/cable TV, LED healthcare TVs, custom community channels, automated DVD Playback and licensing, Internet service, and complete wiring installation and repairs. Impress residents, reduce costs and save energy with Senior TV's custom designed products. Solutions today, technology for tomorrow.

BOOTH: 820

410 Old Mill Road Cartersville, GA 30120 (615) 618-0477 carrie.schubert@shawinc.com shawcontractgroup.com

SeniorHousingNet.com, part of the realtor.com network, has been serving the senior living industry for over 15 years. We deliver cost effective leads and extend the online reach of our advertisers’ websites and social media strategies.

At Shaw Contract Group, design defines our perspective on flooring from conception to production to installation. The result is high performance cradle-to-cradle recyclable carpet to inspire and enhance commercial spaces. Shaw Contract Group is a division of Shaw Industries, a Berkshire Hathaway subsidiary.

Seniority

Sherpa

emily.kaplan@realtor.com seniorhousingnet.com

BOOTH: 741

6120 Stoneridge Mall Rd.- # 300 Pleasanton, CA 94588 (925) 924-7187

BOOTH: 217

dhall@seniorityinc.com namari@seniorityinc.com seniorityinc.com

One McKnight Place Saint Louis, MO 63124 (321) 662-4290 jayne@sherpacrm.com sherpacrm.com

Seniority provides expertise in sales, marketing, development, operating systems and full service management for senior living. The Seniority team of nationally recognized experts have pre-sold, opened and managed successful communities throughout the United States for over twenty-five years. Seniority delivers strong returns through an individualized, strategic and hand-on approach.

Sherpa is a CRM Sales Conversion Tool built by Senior Housing Professionals who have over 20 years of experience selling senior housing. It’s unique design and functionality makes it different than any CRM available to the senior housing industry today. Sherpa is the first in the industry that coaches and guides sales rather than simply counting tasks, measuring quotas and gathering facts.

ServiceTrac

Shoes for Crews

BOOTH: 1017

BOOTH: 423

9382 E. Bahia Drive Suite B 202 Scottsdale, AZ 85260 (480) 374-7314

250 S. Australian Ave West Palm Beach, FL 33401 (561) 683-5090 brennal@shoesforcrews.com shoesforcrews.com

luke.morris@servicetrac.com servicetrac.com

975 E Tallmadge Ave. Akron, OH 44310 (330) 633-7770

Shaw Contract Group

ServiceTrac’s Resident, Family Member and Employee Satisfaction Research will allow you to truly understand the values of your stakeholders by measuring what matters most, when it matters most. We value the opportunity to become a partner in increasing customer satisfaction, creating greater transparency, quality assurance and offering 24/7 survey readiness.

#Argentum2016

Shoes For Crews designs and manufactures the most trusted slipresistant footwear! We provide 24/7 customer service and high quality safety footwear at a great value and guarantee satisfaction with a 60-Day Wear and Compare Guarantee. We also offer a $5,000 Slip & Fall Warranty.

SIB Fixed Cost Reduction BOOTH: 616

796 Meeting Street Charleston, SC 29403 (843) 576-3642 egypt@aboutsib.com aboutsib.com


SAVE THE DATE UPCOMING MEMBER EVENTS

ARGENTUM SENIOR LIVING POLICY INSTITUTE In collaboration with its State Partners, Argentum will host the Advocacy Fly-In, Sept. 20-21, for influential community leaders and senior management professionals who are empowered to advance the industry’s mission to best serve older adults. The event also includes the Federal Public Policy Institute and a series of symposia where top thought leaders, industry experts, and advocates meet to explore industry imperatives including workforce, operations, and consumer choice. Gold and Silver member companies receive 3 complimentary registrations to the Senior Living Policy Institute. Bronze members receive registration discounts. Registration, program and attendee eligibility criteria will be available at www.argentum.org/institute in July.

SEPTEMBER

19-22

WASHINGTON, D.C | 2016

ARGENTUM CHIEF EXECUTIVE SUMMIT

NOVEMBER

9-10

GOLD MEMBERS ONLY

The Chief Executive Summit is an annual retreat for the Executive Advisory Board featuring top thought leaders discussing the most significant business issues affecting the future of the industry. Registration for this event will open July 1. Contact rmontgomery@argentum.org for more information.

MIAMI, FL | 2016

ARGENTUM SENIOR LIVING EXECUTIVE CONFERENCE We hope that you enjoy this year’s conference. Join us next year in Nashville as we continue our collaboration to advance excellence through education, strong relationships and business intelligence. Speaker proposal criteria, program, and registration will be available at www.argentum.org/conference as details become available.

MAY

1-4

NASHVILLE, TN | 2017

Continue to follow event updates at argentum.org/events. #Argentum2016

WWW.ARGENTUM.ORG

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EXHIBITORS Silversphere

SoftVu LLC

together to share a meal, to share their time, to share their lives.

2570 W International Parkway Suite 200 Daytona Beach, FL 32114 386-2142296

7381 W. 133rd Street, Suite 402 Overland Park, KS 66213 913-2198308

Spartan Chemical Company, Inc.

BOOTH: 821

kaleb@silversphere.com silversphere.com

Silversphere is dedicated to enhancing the way people and organizations care for seniors wherever they may call home. By using our software platform, sensor network, and predictive health technology our clients are able to provide personal health monitoring, safety and security, and care accountability to seniors anywhere in the world.

SimplyWork BOOTH: 443

132 W. Wisconsin Ave Neenah, WI 54956 (920) 967-4000 amberh@simplywork.com simplywork.com

Simplify workforce management with SimplyTime. Our cloud-based workforce management solution provides clean, simple and effective tools for timekeeping, attendance, scheduling and leave management, including support for biometric timeclocks, self-service and mobile. From scheduling employees to calculating time and managing exceptions, SimplyTime takes the complexity out of workforce management.

Smart Step Flooring BOOTH: 1131

3290 W. Big Beaver Rd, Suite 509 Troy, MI 48084 (248) 740-0713 jennie@wellnessmats.com smartstepflooring.com

Smart Step Senior Care mats are perfect for every area within your senior living community. Fall injury prevention matting for the bedroom. Anti-fatigue matting for kitchen and laundry comfort. Back end solutions for labs, salons, hospitality and more. Stop by to learn more today!

SOAR Life Products BOOTH: 1025

W6316 Design Dr. Greensville, WI 54942 (800) 772-7573 joel.eros@schoolspecialty.com SOARLifeProducts.com

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BOOTH: 756

tim.donnelly@softvu.com softvu.com

BOOTH: 316

SoftVu is now providing a new and extremely innovative, patent-pending solution that will revolutionize the method for matching future Senior residents to their ideal community, at a fraction of today’s move-in costs. This new solution coupled with SoftVu’s award-winning marketing automation platform changes the game. No software to load, no systems to integrate, no consultants needed. Find out NOW who your future residents will be.

Solutions Advisors BOOTH: 521

125 Village Boulevard, Suite 304 Princeton, NJ 8540 (609) 285-2920 claforge@solutions-advisors.com retiringbydesign.com

110 Spartan Drive Maumee, OH 43537 (419) 531-5551 klisk@spartanchemical.com spartanchemical.com

Spartan Chemical Company has been a recognized leader in the formulation and manufacture of sustainable cleaning and sanitation solutions for the industrial and institutional market since 1956. Spartans chemical products and services are used in building service contractor, education, healthcare, food service and processing, lodging/hospitality, and industrial markets.

Sponge-Cushion Inc., (A Leggett & Platt Company) BOOTH: 925

Working together, Solutions Advisors and Retiring by Design give you the analytic and creative synergy to develop unique solutions and achieve optimum results for your senior living community, providing management, operations, marketing and sales consulting services.

SouthWood Corporation BOOTH: 530

PO Box 38900 Charlotte, NC 28278 (704) 588-5000 elaineferguson@southwoodcorp.com southwoodcorp.com

Specializing in the creation and implementation of image-conscious custom signage, we design, build, install and manage the process from concept to completion. Having branded companies with hundreds of communities nationwide, we’ve created solutions for existing properties as well as newly constructed ones which can help reinforce a property’s identity.

Space Tables, Inc. BOOTH: 909

11511 95th Ave N Maple Grove, MN 55369 (763) 494-6969 levi@spacetables.com spacetables.com

Were a family-owned company, and to us, the table is the heart of the home - Whether thats a private residence or a hundred-bed nursing facility. Its where people come

902 Armstrong Street Morris, IL 60450 (800) 435-4062 chuck.lampert@sponge-cushion.com sponge-cushion.com

Sponge Cushion has been manufacturing residential, commercial, and hospitality carpet cushion for over 60 years. Our plant, located in Morris IL., produces a wide range of specialty sponge rubber carpet cushions for retail, residential, commercial, health care, and assisted living applications.

SRmax Slip Resistant Shoes BOOTH: 325

2222 Hessler Blvd New Castle, DE (302) 654-1090 bhaines@srmax.com;tdavidson@safgard.com srmax.com

SR Max offers over 125 styles of slip resistant shoes from 10 top brands, including Skechers, Reebok, Dansko, Rockport and Timberland just to name a few. We’ve been providing our wide selection of slip resistant work shoes to the foodservice, restaurant, grocery, healthcare and hospitality industries long enough to know what matters to you – quality, comfort, selection and affordability. Our priority is your complete satisfaction, so choose SR Max slip resistant shoes to be your work shoe provider. You’ll be glad you did!

#Argentum2016

Standard Textile BOOTH: 121

One Knollcrest Drive Cincinnati, OH 45237 csherman@standardtextile.com standardtextile.com

Founded in 1940, Standard Textile has developed a culture of innovation, quality and service. With more than 70 patents, our products are engineered to deliver durability, longevity and value. We go far beyond just providing on-time, quality products to our clients. We partner with you to drive out excess operational costs from your laundry and linen system. A vertically integrated company, were a leading global provider of end-to-end solutions for the institutional textile and apparel markets.

STANLEY Healthcare BOOTH: 115

P.O. Box 80238 Lincoln, NE 68501 (402) 742-9346 nancy.myers@sbdinc.com stanleyhealthcare.com

Stanley Healthcare is the leader in safety and security systems for senior care. We bring unmatched knowledge and expertise to your safety initiative, based on more than 30 years of serving the senior care industry. When you choose Stanley Healthcare, you’re choosing a company that serves over 11,000 senior care organizations worldwide, and counting.

Starcraft Bus Sales BOOTH: 415 13501 Benson Ave Chino, CA 91710 (909) 465-5528

ashleighk@creativebussales.com starcraftbussales.com

Starcraft Bus Sales provides buses, which meet the needs of the assisted living industry. Specializing in ADA & wheelchair equipped buses and vans for retirement and assisted living facilities. We also offer in-house financing, service facilities throughout the US and warranty for all assisted living vehicles.


Strategic Dining Services BOOTH: 450

27099 Kensington Court Barrington, IL 60010 (888) 406-1902 ronnda.peters@strategicdining.com strategicdining.com

Dining Service and Hospitality Management – a partnership of culinary expertise, training, education and dining excellence brought to your community for your employees. Scratch cooking, culinary and service training, reduced department costs, increased efficiencies. Our restaurant and culinary backgrounds bring a new level of excellence to dining quality and dining experiences.

Sunset Vans Inc. BOOTH: 1109

8851 Lakewood Blvd. Downey, CA 90240 (909) 964-4264 derek@sunsetvans.com sunsetvans.com

Sunset Vans designs & builds commercial wheelchair vans, gurney vans, shuttle vans, non-emergency medical transportation vans, rear entry minivans, shuttle and passenger vehicles with configurations from 1-6 wheelchairs and/or 2-18 passengers. We stock over 200 vans for immediate conversion and delivery within 3-4 weeks. All of our vans are compliant and come with full factory warranty. Contact Bill Kugel at 562385-4565 for details, pictures and a quote today.

SupplyWorks BOOTH: 221

204 Marina Drive Council Bluffs, IA 51503 (402) 214-7792 lannie.lohnes@supplyworks.com supplyworks.com

Supplyworks is one of the nation's largest distributors of Jan/San and MRO supplies focused on serving the Healthcare market on a national scale. With more people and products in more places than any other distribution channel, Supplyworks provides the scale and leverage to reduce acquisition costs, provide product standardization and rationalization as well as vendor consolidation.

SwiftAlarm!

Telgian Corporation

The Harloff Company

10230 S. 50th Place Phoenix, AZ 85044 (877) 835-4426

650 Ford Street Colorado Springs, CO 80915 (719) 434-5927

schneeloch@swiftalarm.com bit.ly/SwiftAlarm

mtaft@telgian.com telgian.com

lcrosby@harloff.com harloff.com 

SwimEx Inc

Telgian is a worldwide provider of comprehensive fire, security, life safety consulting and engineering/ design services. We partner with our clients to produce innovative solutions that reduce exposure to loss from fire and disasters. The result is productive, profitable environments that keep businesses safe and compliant.

Harloff manufactures a complete line of Medication Furniture to support culture change initiatives. Our wood look medication carts look like dressers but are designed to meet the security and durability needs of Long Term Care. We offer a variety of in room medication cabinets that come standard with a work space for staff and a slam lock for security.

Terminix Commercial

The Passions Project by Heidi Wagner Photography

BOOTH: 959 8549 Wilshire Blvd, Suite 1084 Beverly Hills, CA 90211 (310) 456-4315

BOOTH: 548

390 Airport Road Fall River, MA 2720 (508) 689-2202 dcox@swimex.com swimex.com

SwimEx is a world leader in the design and manufacturing of resistance pools and plunge tanks. Crafted in the USA, SwimEx features durable fiberglass construction, technologically advanced water current systems, an easy-tomaintain gelcoat finish, multiple workstations, treadmills and zero entry level lifts. SwimEx products deliver beneficial outcomes and positive results.

Sysco Corporation BOOTH: 725

390 Airport Road Houston, TX (281) 584-4102 sysco.com/health

"Sysco's mission is to be our customers' most valued and trusted business partner. Sysco offers quality healthcare solutions which include a range of valued services to complement the variety of food and beverage options, equipment and systems that our customers have come to expect.

TekTone Sound & Signal BOOTH: 542

277 Industrial Park Rd. Franklin, NC 28734 (828) 524-9967 bhyder@tektone.net tektone.com

For 40 years, TekTone? has designed and manufactured UL? listed Tek-CARE? nurse call, wireless nurse/emergency call, Tek-SAFE? area of rescue assistance systems, and Tek-ALERT? alert integration systems. TekTone? serves these markets both nationally and internationally.

BOOTH: 249

BOOTH: 123

860 Ridge Lake Blvd Memphis, TN 38120 (901) 597-8329 dprice2@terminix.com terminixcommercial.com

BOOTH: 1121

BOOTH: 1115

PO Box 3521 Boulder, CO 80307 (720) 933-1567 heidi@thepassionsproject.com thepassionproject.wordpress.com

Rodents, cockroaches and other pests have no business in your place of business. Terminix Commercial brings over 85 years of experience to every office park, shopping mall, and skyscraper we serve. We provide fast, discreet treatments to maximize tenant satisfaction. And we implement proven strategies to protect your properties and your reputation for the long term.

The Passions Project is a compelling photographic portrait series commissioned by resident-focused communities who want to showcase their most important feature: the dynamic and interesting people who live there! The beautiful portraits create a sense of family, highlight vitality and wellness, engage residents, and enhance marketing.

Terralux

BOOTH: 248

BOOTH: 559 1830 Lefthand Circle, Suite B Langment, CO 80501 (303) 442-4960 lloukonen@terralux.com terralux.com

Terralux designs and manufactures LED lighting and building intelligence solutions. Terralux technology can be found in: multifamily, hospitality, education, office, municipal and retail buildings. Terralux true retrofit solutions are easy to install, highly reliable, and economical. Terralux holds 30 patents across the most critical aspects of LED technology.

TESCO Bus BOOTH: 863

6401 Seaman Road Oregon, OH 43616 (800) 227-3572 rgraham@tescobus.com tescobus.com

#Argentum2016

TheWorxHub 11000 Regency Pkwy, Suite 110 Cary, NC 27518 (866) 455-3833 lauren.horton@dudesolutions.com theworxhub.com

TheWorxHub by Dude Solutions provides simple, affordable online tools for senior living communities to manage all your frontline service delivery and operations including maintenance, housekeeping, transportation and more!

TridentUSA Health Service BOOTH: 749

101 Rock Rd. Horsham, PA 19044 (215) 442-0660 patricia.locco@tridentusahealth.com mobilexusa.com

MobilexUSA and Diagnostic Laboratories (TridentUSAHealth companies) are Americas leading providers of mobile imaging services, traveling to more than

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EXHIBITORS 9,000 facilities and homes located throughout the United States. Our highly qualified personnel and advanced technological capabilities allow us to deliver high quality, portable x-ray, electrocardiogram, ultrasound, laboratory and other services 24/7.

UltraSite

BOOTH: 437 401 Chestnut St, Suite 410 Chattanooga, TN 37402 (618) 282-8200 amiller@playcore.com ultra-site.com

Introducing Actionfit; outdoor fitness equipment that is positively impacting the health and mobility of active seniors. Exercising regularly strengthens key core muscles to promote balance and flexibility that allow mastery of everyday tasks. ActionFit is the perfect solution for encouraging socialization and healthier lifestyles.

USC Davis School of Gerontology BOOTH: 317

3715 McClintock Ave Los Angeles, CA 90089-0191 (213) 740-1728 saemson@usc.edu gero.usc.edu

Founded in 1975, the USC Davis School of Gerontology is the oldest and largest school of its type in the world. We offer the most comprehensive selection of gerontology degree programs found anywhere, a variety of outstanding research opportunities and a challenging yet supportive academic environment.

VCPI

BOOTH: 609 111 W. Michigan St. Milwaukee, WI 53203 (414) 908-8819 mdalton@vcpi.com vcpi.com

VCPI is the premier post-acute healthcare technology services provider. We host all of your software applications, including any financial and clinical applications, deploy messaging (email) software, professional services, and support any technology issue you have with a 24x7x365 service desk. We focus on technology so you can focus on care.

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Vigil Health Solutions Inc BOOTH: 508

2102-4464 Markham St. Victoria, BC V8Z 7X8 (250) 383-6900

Yardi Systems, Inc. BOOTH: 403

430 S. Fairview Ave. Goleta, CA 93117 (800) 866-1144 jillian.hall@yardi.com yardi.com

kmahon@vigil.com vigil.com

Vigil provides emergency response and monitoring solutions for every budget and care continuum. Systems include nurse call, wireless emergency call, bed monitoring, resident check-in and an awardwinning monitoring system for residents with dementia. Vigils systems operate on a software platform and annunciate to caregivers through pagers or wireless phones.

VoiceFriend

Yardi Senior Living Suiteª works with a company’s entire portfolio to reduce costs, limit liability, improve staff retention and increase resident satisfaction. The single-stack platform provides solutions designed for senior living management, including ERP, CRM, EHR, eMAR, family/resident portals, and full business analytics.

You’ve Got Leads (A Division of A Place for Mom) BOOTH: 857

BOOTH: 754

361 Albemarle Rd, Suite 300 Newton, MA 2460 (781) 996-3123 bruce.baron@voicefriend.net voicefriend.net

VoiceFriend has helped senior living communities increase staff productivity and improve family and resident engagement and satisfaction. VoiceFriend has quick to learn and easy to use tools such as activity reminders, daily wellness check-ins, staff coverage for open shifts and even family notifications. VoiceFriend has been impactful at large and small communities such as Five Star, Brightview, Benchmark and Harvard Medical School’s affiliate - Hebrew Senior Life.

701 5th Ave, Suite 3200 Seattle, WA 98104 (206) 285-4666 barrym@aplaceformom.com youvegotleads.com

You’ve Got Leads delivers webbased customer relationship management solutions to senior living communities. The easyto-use and affordable YGL application provides senior care marketers with the technology necessary to increase occupancy through efficient lead, referral source, and task management.

Willis Towers Watson BOOTH: 824

233 S. Wacker Dr, Suite 2000 Chicago, IL 60606 (312) 288-7350 rodger.lederer@willis.com willis.com

Willis, a leading risk advisor, insurance and reinsurance broker. Willis has been endorsed by Argentum as its recommended partner to Argentum members. The Argentum Willis team specializes in developing insurance, risk management and human capital programs for Senior Living Owners and Operators. The Willis Senior Living Practice is a dedicated team with solutions for owners, operators, equity sources and developers. We help our clients achieve their business goals, through cutting edge risk management program.

#Argentum2016


Make your cable problems VANISH! Customized Property Line-ups • Community Message Channels • HD / DVR Solutions Internet / Wi-Fi Solutions • TV Sales and Installation • Wiring Infrastructure Consultation National/Corporate Account Management • 24/7 Support

seniortv.com

800-890-7770

To access DIRECTV HD programming, HD Access fee and HD equipment are required. Number of HD channels varies by package. DIRECTV programming, pricing, terms and conditions subject to change at any time. Taxes not included. Receipt of DIRECTV programming subject to terms of DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. ©2016 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo and DIRECTV are registered trademarks of AT&T Intellectual Property and/ or AT&T affiliated companies. All other marks are the property of their#Argentum2016 respective owners.

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EXHIBITORS BY CATEGORY BUSINESS/ LEGAL SERVICES

DINING

Mitsubishi Electric US Cooling and Heating - 951

American Healthcare Supply - 523

360 Healthcare Staffing - 650

Momentum Healthware - 747

A’Viands - 846

SwimEx Inc - 548

Avanir Pharmaceuticals, Inc.

Dining Alliance - 235

ClearFit - 955

Sysco Corporation - 725

Easy Meal - 341

Dining Alliance - 235

Terralux - 559

MonarqRC - 348

UltraSite - 437

Energy Advisory Service Innovatix, LLC. - 315

Nestle Professional Beverages - 854

Institute for Professional Care Education - 654

Poly Concepts LLC - 303

Paragon Home Resources - 1022 Restoration Affiliates - 434

Planglow USA - 448

FINANCE/REAL ESTATE SERVICES

Strategic Dining Services - 450

Blue Team Restoration - 934

Sysco Corporation - 725

Elderlife Financial Services, LLC - 915 Gallagher Senior Living - 930

ServiceTrac - 1017

HCP, Inc - 567

SIB Fixed Cost Reduction - 616

ENTERTAINMENT/ LEISURE

DESIGN/DEVELOPMENT

American Healthcare Supply - 523

Moving Station - 525

Aufderworld Corporation - 337

Nexus Systems - 334

Bulk TV & Internet - 331

NIC Map Data Service (NIC Map) - 304

Basic American Medical Products - 428 BluSky Restoration Contractors, LLC - 509

DISH Network - 302

Coastal Reconstruction Group - 322

Java Group Programs Inc - 540

DaVinci Roofscapes - 843 Dementia Care Specialists, a CPI specialized offer - 323 Forbo Flooring Systems - 243 Hobart - 555 Hord Coplan Macht - 336 Horst Construction - 215

Eversound Inc. - 1041 NASCO - 422 Poly Concepts LLC - 303 QubicaAMF Worldwide - 106 RetirementHomeTV - 320 Senior TV - 421

Lantz-Boggio Architects, P.C. - 314 Moseley Architects - 1002

American Healthcare Supply - 523

Pi Architects - 917 Proximity Systems

Apollo Corporation - 946

PS Lifestyle - 1003

BluSky Restoration Contractors, LLC - 509

Rees Associates - 1004

Briggs Healthcare - 614

Rosemann & Associates - 1137

Eversound Inc. - 1041

Seniority - 741

Hamilton CapTel - 220

SouthWood Corporation - 530

HD Supply Facilities Maintenance - 825

Standard Textile - 121

Healthsense - 547

FURNISHINGS/INTERIORS Altro - 937 American Healthcare Supply - 523 Basic American Medical Products -

428

Empire Today - 1043 Forbo Flooring Systems - 243 Grainger - 241 H Contract Furniture - 429 HD Supply Facilities Maintenance - 825 HealthcareSigns.com - 810 Holsag Canada - 708 Lantz-Boggio Architects, P.C. - 314 Model55 - 208 Paragon Home Resources - 1022 Poly Concepts LLC - 303

Hobart - 555

Rees Associates - 1004

Interactive Fitness-CyberCycle - 764

Sponge-Cushion Inc., (A Leggett & Platt Company) - 925

MasterCare Patient Equipment - 308 MicroFridge - 520 78

Paragon Home Resources - 1022

Electric Mirror - 1046

EQUIPMENT/ APPLIANCES

Integrated Access Controls

MidFirst Bank Healthcare Lending - 663

#Argentum2016

Standard Textile - 121


HEALTH & WELLNESS

HUMAN RESOURCES

Alzheimer’s Association - 558

Adams Keegan - 1120

A’Viands - 846

Alere Toxicology - 921

BAYADA Home Healthcare - 1117

ClearFit - 955

CaptainCall - 104

DeVore Recruiting - 324

Chimera IOT, Inc. as KidsThatKare - 1124

Gallagher Senior Living - 930

Christopher & Dana Reeve Foundation - 923

LeaderStat - 831

Comfi-Hips - 666 Connected Living Inc. - 1114 Energy Advisory Service Fox Rehabilitation - 505 Guardian Pharmacy - 948 Hello Nurse Medical Innovations Inc. - 1134 Heritage MedCall - 1014 Hobart - 555 HUR Health & Fitness Equipment - 1009 Impactactive Hip Protectors - 458 Interactive Fitness-CyberCycle - 764 Java Group Programs Inc - 540 Medtronic--Formerly Covidien - 750

Insight Worldwide, Inc. - 446 MedBest Recruiting - 928 Merit Senior Living MyCNAjobs - 1030 Paragon Home Resources - 1022 Right at Home - 335

Protect-A-Bed - 409 PS Lifestyle - 1003 Response Care, Inc. - 408 Right at Home - 335 Senior Living Chaplains - 1028 SwimEx Inc - 548 TridentUSA Health Service - 749 UltraSite - 437 USC Davis School of Gerontology - 317 VoiceFriend - 754

Extended Care Pro - 129 Hamilton CapTel - 220 Health Signals - 940 HealthStream - 1103 Horizon Software International - 808 Illustratus - 541 Independa, Inc. - 602 Integrated Access Controls - 1148 Lansdale Group - 763 LG CNS - 655 MatrixCare - 603 Medline Industries - 931 Medtelligent, Inc. - 829 Momentum Healthware - 747

INSURANCE/RISK MANAGEMENT

MonarqRC - 348

Adams Keegan - 1120

National Datacare Corporation - 556

Move-N Software - 743

Alere Toxicology - 921

Notify by Eldermark - 924

BluSky Restoration Contractors, LLC - 509

OnShift - 604

NTT Data - 1037

Gallagher Senior Living - 930

Optum - 608

Willis Towers Watson - 824

PointClickCare - 715 Primo Solutions, LLC - 751

NJ Hospitality Supply LLC - 1023 Omnicare Pharmacy Services - 803

Enquire Solutions - 515

IT HARDWARE/ SOFTWARE/SYSTEMS

ProviNET Solutions - 1031 RealPage Senior Living - 809 SimplyWork - 443

Adhi Software - 757

Terralux - 559

ASSA ABLOY Hospitality - 942

TheWorxHub - 248

Aufderworld Corporation - 337

VCPI - 609

Aurenon - 859

VoiceFriend - 754

Bluespire Marketing - 646

Yardi Systems, Inc. - 403

Bulk TV & Internet - 331

You’ve Got Leads ( A Division of A Place for Mom) - 857

CarexTech - 225 CDW - 554 Cerner Corporation - 223 Chimera IOT, Inc. as KidsThatKare - 1124 ClearFit - 955 Common CENTS Solutions - 456 Connected Living Inc. - 1114 Creative Strategies US - 908 Eldermark Exchange - 920 Eldermark Software - 922 #Argentum2016

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Nurses on site... all day, all night Escapades...for Life! All Day Dining Transportation Reflections award winning memory care program Beautiful grounds and interior Recognition for quality care and services Friends and fun

“It is not at all what I expected! Everything is right here. Music, history classes, educational programs, entertainment...I am still learning! There's a beautiful menu! I love the cocktail hour, the fresh popcorn made daily and that the programs are “high level educational” not “gamey.” And I can mess my room up every day and by the time I get back it's all tidy! My daughter is sick of listening to how happy I am. Me being here took a load off of her mind. She is busy with two kids and she is a full time social worker. I am so proud of her and I am so glad she doesn't need to worry about me any more. Who would have thought at my age I would be this happy!” ~ Lois moved into a Brandywine community 8 months ago

Brandywine...this is home

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Brandywine Living has locations throughout NJ, PA, DE, CT, NY #Argentum2016 www.Brandycare.com • 1-877-4BRANDY • Relax...We’re here.


Planglow USA - 448

Right at Home - 335

Primo Solutions, LLC - 751

Security Door Controls - 309

Sage - 441

Silversphere - 821

Senior Living SMART - 755

STANLEY Healthcare - 115

American Healthcare Supply - 523

Seniority - 741

Telgian Corporation - 249

Commercial Fire, Inc - 435

ServiceTrac - 1017

Vigil Health Solutions Inc - 508

Dining Alliance - 235

SoftVu LLC - 756

VoiceFriend - 754

FlexCart LLC. - 351

Solutions Advisors - 521

Grainger - 241

The Passions Project by Heidi Wagner Photography - 1115

MAINTENANCE/ HOUSEKEEPING ACT Advance Catastrophe Technologies - 837

HD Supply Facilities Maintenance - 825

TRANSPORTATION Davey Coach Sales - 229

Hillyard, Inc - 1122 Lane Valente - 454 Mobile-Shop Co. - 1029 Orbio Technologies - 1125

MOBILITY SYSTEMS

Paragon Home Resources - 1022

Grainger - 241

Starcraft Bus Sales - 415

TridentUSA Health Service - 749

Sunset Vans Inc. - 1109

Procter & Gamble Professional - 425 Protect-A-Bed - 409 Rainbow International Restoration - 425 Right at Home - 335 Spartan Chemical Company, Inc. - 316 SupplyWorks - 221 Terminix Commercial - 123

MARKETING/SALES SERVICES After55.com - 840 Bluespire Marketing - 646 Caring.com - 528 Connected Living Inc. - 1114 Corporate Imaging Concepts, LLC - 357 Dreamscape Marketing - 856 Elderlife Financial Services, LLC - 915

Biodex Medical Systems, Inc. - 1020 Chimera IOT, Inc. as KidsThatKare - 1124

Ascom - 447 Cawley Company - 424 Chimera IOT, Inc. as KidsThatKare - 1124 Comfi-Hips - 666 Commericial Fire, Inc - 435 Connected Living Inc. - 1114 Cornell Communications, Inc. - 903 Extended Care Pro - 129 Grainger - 241 Healthsense - 547 Hello Nurse Medical Innovations Inc. - 1134 Heritage MedCall - 1014 Kaba Access & Data Systems Americas - 411

McKnight’s Senior Living - 848 My InnerView by National Research Corporation - 624

Schetky Bus and Van Sales - 941

American Healthcare Supply - 523

Illustratus - 541

Linkmedia 360 - 457

Right at Home - 335

Academy Fire Protection - 851

Integrated Access Controls - 1148

LeadingResponse - 125

Midwest Transit Equipment, Inc. - 451

Safety/Security

Genworth Financial Inc. - 1135 Lansdale Group - 763

Micro Bird Commercial - 1055

Momentum Healthware - 747 Philips - 905 Protect-A-Bed - 409 Quake Kare / Emergency Ready - 957 RF Technologies, Inc. - 620

#Argentum2016

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Memory loss... shouldn’t take away purpose and passion in life

20 years of leading the way in dementia care. Call and see what can happen when clinical excellence and compassion meet.

(866) 928-5262 silveradocare.com/argentum

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#Argentum2016


helping you focus on what matters most Learn more about the many ways Direct Supply can help you Build, Equip and Run better Senior Living communities at DirectSupply.com.

come visit us in booth 703.

Š 2016 Direct Supply, Inc. All rights reserved.

#Argentum2016

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Infectious enthusiasm sparks passion. At CLS, we know that great things grow out of great relationships. Let our talent build on yours, igniting new ideas, transforming current paradigms and providing excellence in retirement living. Put our more than 40 years of experience to work for you and together we’ll expand the possibilities of aging.

Call now to schedule a personal visit or tour while in Denver! We’re fired up and anxious to share more with you about: • Redevelopment • Blue-Sky Development • Management & Operations

• • • • •

Financial Modeling Concepts Design Sales & Marketing Clinical Excellence

Our team members are flexible – grab a cup of coffee before the conference or take a little detour and experience one of our Denver Life Plan Retirement Communities. We want to enliven your time in Denver with a meaningful, face-to-face experience. Partnering with you to grow the possibilities of aging. Call 720.684.4600 or find us at DiscoverCLS.com.


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