Alfa 2014 Conference & Expo Program by Argentum

CO N F ER EN CE PROGRAM & E X HI BI T OR GU I DE

The Most Important Event for Senior Living Executives

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877.670.0070

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ABM Aerohive Networks Benchmark Senior Living Best Bus Sales Brandywine Senior Living Brookdale Care and Compliance Group, Inc. Champion Bus Ciscor Contemporary Healthcare Capital, LLC Direct Supply Ecolab Inc. Emeritus Senior Living ESCO Technologies, LLC Five Star Senior Living Hamilton CapTel HD Supply Health Care REIT, Inc. Kwalu LTC Properties MartixCare from MDI Achieve McKesson Corporation Omnicare Pharmacy Services Oregon Freeze Dry Protect-A-Bed RealPage, Inc. Senior Living Communities Sharps Compliances, Inc. Sherpa CRM Silverado Spartan Chemical Company, Inc. U.S. Foods Ventas, Inc. VingCard Elsafe USE Yardi Systems, Inc.

27 7 45 55 4 40 54 39 85 66 24 23 17 89 33 13 61 Back Cover 94 70 2. 23 47 51 87 93 19, 80 15 74 34 9 14 63 3 88 20

Stop by ALFA booths #606 and #805 to learn more! Find out how MatrixCare for Assisted Living can work for your organization: Call 1-800-869-1322 or visit www.MatrixCare.com/AL to see 10 reasons why your Assisted Living community needs MatrixCare. 1

Source: TechValidate. TVID:344-254-B6C and TVID:61A-4B9-FA0.

SCHEDULE AT A GLANCE Monday | May 19 7:00 AM – 2:00 PM 7:45 AM – 5:30 PM 1:00 PM - 5:30 PM 3:00 PM – 5:30 PM 3:00 PM – 5:30 PM 5:30 PM – 6:45 PM

Wednesday | May 21

9th Annual ALFAPAC Golf Classic* Executive Director Leadership Intensive* ALFA Sales Training Boot Camp* ALFA Executive Roundtable Meetings** ALFA Board of Directors Meeting ** ALFA President’s Council Reception**

Tuesday | May 20 7:00 AM – 4:30 PM 7:45 AM – 8:30 AM 8:30 AM – 10:00 AM 10:30 AM – 11:45 AM 11:45 AM – 2:15 PM 2:15 PM – 4:45 PM 4:45 PM – 6:30 PM

Executive Director Leadership Intensive* Networking Breakfast General Session Core Conference Education Sessions Lunch @ The Expo Core Conference Education Sessions Opening Night Reception @ The Expo

7:00 AM – 8:15 AM 7:00 AM – 6:00 PM 7:45 AM – 8:30 AM 8:30 AM – 10:00 AM 10:00 AM – 1:00 PM 1:00 PM – 2:45 PM 3:15 PM – 6:00 PM 6:00 PM – 7:00 PM 7:00 PM – 10:30 PM

Core Conference Education Sessions Executive Director Leadership Intensive* Networking Breakfast General Session ALFA Expo Open ALFA Hero Awards Luncheon Core Conference Education Sessions ALFAPAC VIP Donor Reception* Closing Night Dinner & Rodeo at Corona Ranch*

Thursday | May 22 8:00 AM - 8:30 AM 8:30 AM – 10:00 AM 10:15 AM – 11:30 AM

Networking Breakfast Closing General Session Core Conference Education Sessions

*Separate Registration Required. **By Invitation only. Visit the registration center across from Hall A for more information.

Reliable, Customized Capital Solutions to Meet Your Needs Ventas, an S&P 500 company, has a well-earned reputation for bringing both creativity and financial strength to completing transactions of any size and complexity.

SE N IO R S H O US I NG

ME DI CA L O F F I CE B UI L DIN G S

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| H OS PITALS

| S K ILLED N U RS IN G FAC ILIT IES

| V EN TAS REI T.COM

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“I wanted to let you know that this ﬁrﬆ week for my mom has been amazing. You worked with us for the paﬆ 6 months, very patiently, to make this happen. Her adjuﬆment has been easy and she is happy. We had her over to our house today after Mass and by 3:00pm she said ‘I want to go home to my new apartment.’ What better recommendation of your community could there possibly be?" Sincerely, - Joanne G.

LIFE IS

B eautiful

Brandywine Senior Living has Locations throughout NJ, PA, DE, CT, NY www.Brandycare.com • 1-877-4BRANDY • Relax...We’re here. 4

WELCOME LANYARD LEGEND Name badge lanyards have been color-coded to help you identify peers of similar functional roles. Industry Partners (Supplier, Vendor, Assn.)

Dining

Human Resources

Health & Wellness/Clinical Operations (CEO/COO/Executive Director or Regional Director Finance (Purchasing & Procurement)

Legal & Compliance

Dear Senior Living Professional, Welcome to Phoenix and the ALFA 2014 Conference & Expo. We look forward to hosting you! Our conference program offers professional education, inspirational speakers, networking opportunities and an all around great place to be as we work to advance excellence in senior living. It’s an exciting time to be a part of senior living as we embrace new ideas, services, environments, technologies, research and best practices – all of which we will explore here in Phoenix. Please take advantage of the great opportunities at this year’s conference. The educational program offers top-notch talent ready to share their knowledge. The Expo Hall offers a chance to review hundreds of new products and services invaluable to your business. Don’t forget to visit ALFA’s Plaza in the middle of the Expo Hall. Meet our staff, participate in some fun events and learn how you can contribute to and benefit from your involvement in ALFA. This annual conference is just one of the many ways that ALFA works tirelessly to advance senior living, and we couldn’t do it without you. It’s your support and participation that makes us shine through our Executive Roundtables, Senior Living Executive magazine, Advocacy Day Fly-In, Senior Living Executive Forum, Online Action Center, Heroes and Champion Awards along with state affiliate and chapter conferences. Together as a team we will continue to champion choice, independence, dignity and quality of life for senior living residents across the nation. Have a great conference!

Sales & Merketing

Brenda J. Bacon Chair of the Board ALFA

Richard P. Grimes President & CEO ALFA

ALFA SENIOR LIVING ART SHOWCASE

The ALFA Senior Living Art Showcase recognizes the talents of senior living residents and resident activity programs at communities across the country. For the 2014 showcase, resident activity directors and executive directors were encouraged to bring together residents in a creative group project to demonstrate the community environment at their senior living residences. Participants in the 2014 showcase came from 33 companies and 160 communities. Grand Prize winners best celebrated this year’s theme “It’s the little things that matter most.” Fan Favorites were selected by votes via Facebook. Winners are recognized at alfa.org/art.

DOWNLOAD THE ALFA CONFERENCE & EXPO MOBILE APP Sponsored by:

Visit the ALFA Conference & Expo registration lobby to view highlights of community submissions. Sponsored by:

Sargent Art is the leading supplier of quality art materials to educational and retail markets throughout the United States. To ensure that artists of all skill levels can safely enjoy creative art and crafts activities, all products are certified non-toxic. sargentart.com

COMPLIMENTARY WI-FI AT THE PHOENIX CONVENTION CENTER Sponsored by:

TABLE OF CONTENTS

MONDAY MAY 19

TUESDAY MAY 20

WEDNESDAY MAY 21

THURSDAY MAY 22

EXHIBITORS

26 28 41 50 52 FEATURED SPEAKERS

Candy Chang

Tuesday | 8:30 - 10:00 am, Hall A

ALFA BOARD OF DIRECTORS 6

General Stanley McChrystal Tuesday | 8:30 - 10:00 am, Hall A

Sir Ken Robinson, Ph.D.

Wednesday | 8:30 - 10:00 am, Hall A

BRENDA J. BACON, Chair

BRUCE J. MACKEY JR, Treasurer

Brandywine Senior Living, President & CEO

Five Star Senior Living, President & CEO

MARK OHLENDORF, Immediate Past Chair,

CHARLES J. HERMAN JR, Secretary

Brookdale, President & CFO

Health Care REIT., EVP & CIO

LOREN B. SHOOK , Vice Chair

GRANGER COBB, Director & Former Chair

Silverado, President/CEO & Chair

Emeritus Senior Living, President & CEO

TIMOTHY J. BUCHANAN, Vice Chair

EVRETT BENTON, Director & Former Chair

Legend Senior Living, CEO

Stellar Senior Living, Co-founder & CEO

ALFA Hero Awards Luncheon with Gabrielle Giffords & Mark Kelly Wednesday | 1:00 - 2:45 pm, Hall A

JON A. DELUCA , Director Senior Lifestyle Corp, President & CEO

SUE FARROW, Director Integral Senior Living, Chairman and CEO

STEPHANIE HANDELSON, Director Benchmark Senior Living, President & COO

DAN HIRSCHFELD, Director Genesis Rehabilitation Services, EVP

KAI HSIAO, Director

Kelly McDonald

Thursday | 8:30 - 10:00 am, Hall A

PAT MULLOY, Director

Holiday Retirement, President & CEO

Elmcroft Senior Living, CEO

CHRIS HYATT, Director

TODD NOVACZYK , Director

Emeritus Senior Living, EVP & COO

New Perspective Senior Living, CEO

BRAD KLITSCH, Director

TIFFANY TOMASSO, Director & Former Chair,

Direct Supply, SVP of Market Development

Kensington Senior Living, Founding Partner

BLAIR MINTON, Director

RICHARD GRIMES

RPM Management, President & CEO

President & CEO Assisted Living Federation of America

ALFA CONFERENCE & EXPO SPONSORS as of April 18, 2014

PLATINUM LEVEL SPONSORS

GOLD LEVEL SPONSORS

SILVER LEVEL SPONSORS

BRONZE LEVEL SPONSORS

MEDIA & INDUSTRY SPONSORS

THIS IMPORTANT INDUSTRY EVENT WOULD NOT BE POSSIBLE WITHOUT THE GENEROUS SUPPORT OF OUR SPONSORS.

Benefits of hospice care to assisted living providers — a complimentary guide from Silverado

Hospice services can improve quality of life for your residents and families and enhance your reputation as a quality provider.

To learn more about how

Hospice has many benefits for your business:

hospice services can help you and your residents, visit:

• Studies have shown that hospice can help extend a person’s life and reduce hospital readmissions, which may decrease the need for your residents to relocate

silveradocare.com/ALFA and request or download

• Hospice services can remove some financial burden from your residents or responsible parties, who may otherwise need to pay out-of-pocket for medications or DME

a complimentary guide for

• Hospice providers, like Silverado Hospice, have a professional team that compliment your staff and allow them to continue their supportive roles in providing quality services in your community or facility

This guide was specifically

assisted living providers.

created for providers by Silverado, a leader in memory

• Hospice professionals are trained in having potentially difficult conversations with families and residents, including introducing hospice services and answering questions on end-of-life care

care and an exceptional hospice care resource in

• Working with a high quality provider can help you remain compliant with various state licensing requirements, which helps protect your business

many markets.

To learn more, call

(866) 522-8125 silveradocare.com/ALFA

at home | communities | hospice

ALFA PRESIDENT’S COUNCIL President’s Council members are industry partners that provide innovative products and services that improve resident quality of life, and industry best practices. President’s Council members work collaboratively with senior living professionals to match products and services to specific company challenges and objectives. The efforts, support, and contributions of ALFA’s President’s Council members help senior living providers achieve operational excellence. Visit www.alfa.org/pc or email jallmon@alfa.org for more information about the ALFA President’s Council.

A PLACE FOR MOM provides seniors and their families with resources and personalized assistance in finding senior care and housing. www.aplaceformom.com

ABM provides facility solutions including community engineering, housekeeping, laundry and linen, environmental services, landscaping, parking and security. www.abm.com

ACT ADVANCE CATASTROPHE TECHNOLOGIES knows how to plan for, respond to and recover from disasters of all sizes.

ACT minimizes resident, employee and property disruption. www.actcat.com

ALMOST FAMILY provides home health nursing, rehabilitation and personal care services. Our clinical team looks beyond the obvious needs of the patient to advocates for all dimensions of physical, mental & emotional wellbeing. www.patientcare.com

CARE AND COMPLIANCE GROUP provides training solutions and creates practical solutions to help you provide outstanding care and comply with state regulations. www.careandcompliance.com

See you in Tampa next year. Save the Date!

CARE PATROL FRANCHISE SYSTEMS, LLC offers a senior-centric model. Families choose placement agency CarePatrol for its expert, caring and in-person approach to a complex and personal life-changing decision. www.carepatrol.com

CARING.COM helps 2M+ family caregivers every month with tools, information, a supportive online community, senior care reviews and referrals to care providers in their area. www.caring.com

CORNELL COMMUNICATIONS, INC.

HANSON BRIDGETT LLP

LTC PROPERTIES, INC.

provides emergency/nurse call solutions for all levels of care. Inform, with text and voice iPod Touch handsets, provides improved staff efficiency and lower response times.

provides legal, regulatory and risk management advice to assisted living community owners, operators and developers.

www.cornell.com

www.hansonbridgett.com

is a trusted financial partner for seniors housing since 1992. LTC offers creative financing to meet our operating partners’ needs. Development, acquisition, saleleaseback.

DIRECT SUPPLY INC.

HD SUPPLY FACILITIES MAINTENANCE

www.ltcproperties.com

helps build, equip and run senior living communities through innovative solutions and rapid response to customer needs. We offer healthcare equipment, clinical, furnishings and foodservice solutions. www.directsupply.com

offers maintenance, resident care, and environmental services products. Let us be your single-source supplier so you can focus on those in your care. www.hdsupplysolutions.com

MCKESSON is the largest pharmaceutical distributor in North America, and delivers one-third of all medications used daily. Our software, distribution and services play a key role in health care organizations. www.mckesson.com

ECOLAB INC

HEALTH CARE REIT INC

delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments and improve operational efficiencies for healthcare and senior living providers.

invests across a full spectrum of health care real estate, including senior living communities, medical office buildings and inpatient and outpatient medical centers.

MATRIXCARE

www.hcreit.com

www.matrixcare.com

HEFFERNAN INSURANCE BROKERS

MODEL55

goes by “HeffCare”” brokerage and risk management services, with offices in New York, St. Louis and Portland as well as San Francisco, Los Angeles, Palo Alto, North Bay and Walnut Creek in California.

is a leader in the 55+ senior living industry, specifically in the visual merchandising of model homes and apartments. We are experts in creating a sense of home for your potential buyers.

is leading the way to person-centered care with MatrixCare, the leading certified EHR solution for the continuum of care.

www.ecolab.com

ELDERMARK SOFTWARE transforms care delivery with 10 interoperable modules: marketing, clinical, EMAR, risk management, billing, general ledger, point of care, nurse call, cloud storage, health information exchange.

www.heffins.com

www.eldermark.com

CARECONNECT BY ESCO TECHNOLOGIES provides managed technology, communication and entertainment solutions and services including wholesale telephone, high-speed Internet, e-call and TV via its CareConnect brand.

HOLSAG CANADA makes chairs exclusively from 100% European beech hardwood and are built to last. We develop all of our stains in-house and have an impressive selection of fabrics and vinyl. www.holsag.com

www.careconnectbyESCO.com

HPSI PURCHASING SERVICES

FOX REHABILITATION

is a group purchasing organization specializing in healthcare group purchasing and other forms of group purchasing.

is a entrepreneurial professional private practice of physical, occupational and speech therapists who provide evidencebased interventions to older adults in over 300 senior living communities. www.foxrehab.org

G5 provides Digital Experience Management® (DXM®) software and services in the property management sector. www.GetG5.com

GENESIS REHABILITATION SERVICES provides physical therapy, occupational therapy, speech therapy, respiratory therapy, and wellness services for the older adult population.

www.hpsionline.com

www.model55.com

MOSELEY ARCHITECTS is a full service architectural, engineering, planning, and interior design firm that is committed to making a positive difference in the communities we serve. www.moseleyarchitects.com

MY INNERVIEW BY NATIONAL RESEARCH CORPORATION offers My InnerView products by National Research Corporation, representing the voice of long-term care and senior living stakeholders with quality measurement solutions and satisfaction surveys.

INTEL-GE CARE INNOVATIONS

www.myinnerview.com

is a unique joint venture between Intel and GE aimed at solving hard problems around aging. We offer a spectrum of resident safety technologies for senior housing.

NATIONAL HEALTH INVESTORS (NHI)

www.careinnovations.com

KWALU offers furniture that’s Designed to Last® and delivers beauty and durability for a wide-array of environments in assisted living and memory care. www.kwalu.com

is a healthcare real estate investment trust (REIT) specializing in financing healthcare and senior living real estate by purchase and leaseback transactions, RIDEA transactions and by mortgage loans. www.nhinvestors.com

OMNICARE INC. is a comprehensive provider of pharmacy and related services to elder care and other specialized healthcare settings. www.omnicare.com

www.genesisrehab.com

ONSHIFT

SENIORHOMES.COM

SYSCO CORPORATION

offers senior living providers staff scheduling and labor management software to control labor costs, schedule efficiently and gain visibility into staffing across communities.

helps families through the process of finding senior care and housing via our top rated care advisor service, expert-written content, and community ratings and reviews.

offers quality healthcare solutions which include a range of valued services to complement the variety of food and beverage options, equipment and systems.

www.onshift.com

www.seniorhomes.com

PALATIUMCARE LLC

SENIORHOUSINGNET

is a technology solution provider for the senior living market with a wide range of expertise, including Wireless Nurse Call, resident wandering, security and access control.

is an online senior living directory assisting over 300,000 consumers a month in their search for senior living options. We deliver leads while promoting client websites and social media strategies.

www.palatiumcare.net

PHILIPS improves lives through innovation. Our understanding of the senior living market lets us offer solutions like CarePoint with AutoAlert. www.philipsseniorliving.com

POINTCLICKCARE delivers a cloud-based software platform that takes a person-centered approach to managing care. www.pointclickcare.com

REALPAGE SENIOR LIVING offers an integrated solution that automates care, community and marketing management for senior living communities, It enables its clients to provide better resident care through increased efficiency. www.realpage.com

RED CAPITAL GROUP is a financial institution providing bridge propriety debt, high leverage mezzanine financing and agency exit lending to include FHA and Fannie Mae products. www.redcapitalgroup.com

RELIAS LEARNING delivers comprehensive, affordable online training so your employees can provide top-quality care and support to seniors and their families. www.reliaslearning.com

www.sysco.com

VCPI

www.seniorhousingnet.com

SILVERSPHERE is dedicated to creating technology that enhances the way people and organizations care for seniors wherever they may call home. www.silversphere.com

SODEXO provides on-site services supporting our clientsâ&#x20AC;&#x2122; objectives as we contribute to individual well-being and organizational performance, enhancing the resident experience. www.sodexo.com

SOUTHWOOD CORPORATION specializes in custom signage. We design, build, install and manage the process from concept to completion. www.southwoodcorp.com

STANLEY HEALTHCARE SOLUTIONS provides 11,000 senior care organizations with innovative solutions that enhance quality, safety and efficiency to improve the outcomes of patient care. www.stanleyhealthcare.com

SURFACE LOGIC LLC provides transparent, outsourced facility management services aimed at reducing costs and providing a better living environment for residents, guests and staff. www.surfacelogic.com

offers innovative, customized and efficient technology solutions to more than 2,400 long-term and post-acute (LTPAC) health care providers nationwide. www.vcpi.com

VENTAS HEALTHCARE PROPERTIES is a leading real estate investment trust. Its diverse and high-quality portfolio of nearly 1,500 assets includes seniors housing, medical office buildings, skilled nursing facilities and hospitals. www.ventas.com

WILLIS a leading global insurance broker specializing in senior living. Representing 250,000+ units, our dedicated practice delivers solutions for owners, operators, equity sources and developers. www.willis.com

YARDI SYSTEMS INC is committed to the design and support of software for senior living providers with innovative solutions for every phase of community management and resident care. www.yardi.com

Talk about life-changing Amazingly clear phone conversations now available at no-cost*.

Since 2003, Hamilton CapTel® has made over 33 million captioned telephone conversations possible for individuals with hearing loss. Now, the Hamilton CapTel Senior Living Program ensures that your residents are connected with family, friends and caregivers through the availability of a no-cost Hamilton CapTel phone. When your residents listen and read captions of everything said on the phone – the results are amazingly clear.

Join Hamilton CapTel at the 2014 ALFA Conference – Booth #1110 Find out more about the complimentary Hamilton CapTel Senior Living Program. Call:

877-662-4144 Visit:

HamiltonCapTel.com/SeniorLiving Internet Protocol Captioned Telephone Service (IP CTS) is regulated and funded by the Federal Communications Commission (FCC) and is designed exclusively for individuals with hearing loss.

* Independent third-party professional certification required. The Hamilton CapTel phone requires telephone service and high-speed Internet access. WiFi Capable.

Federal law prohibits anyone but registered users with hearing loss from using IP Captioned telephones with the captions turned on. Copyright © 2014 Hamilton Relay. All rights reserved. • CapTel is a registered trademark of Ultratec, Inc.

022014

ALFA STATE CHAPTER & AFFILIATE EVENTS Arkansas

ARALA Annual Conference October 21, 2014

California

CALA Spring Conference Santa Clara, CA June 2-4, 2014 CALA Fall Conference Pomona, CA Oct. 27-29, 2014

Connecticut

CALA’s 19th Annual Meeting of the Membership & Awards Dinner Plantsville, CT Dec. 3, 2014

Florida

Florida ALFA Conference Palm Beach, FL September 9-11, 2014

Georgia

GSLA Conference & Trade Show Atlanta, GA Oct, 21-22, 2014

Louisiana

LALA/HCLA 2014 Annual Conference New Orleans, LA November 12-13, 2014

Maryland

LifeSpan/HFAM 2014 Joint Annual Conference Ocean City, MD Sept. 29 - Oct. 2, 2014

Massachusetts

MASS-ALFA Fall Conference Worcester, MA Oct. 10, 2014

Minnesota

Annual Meeting & Leadership Forum Brainerd, MN September 16-19, 2014 Aging Services of MN Institute St. Paul, MN Feb. 11-13, 2015

Missouri

Oregon

New Hampshire

Pennsylvania

New Jersey

Utah

MALA Fall Conference Lake of the Ozarks, MO October 12-14, 2014

NHARCH Annual Conference Concord, NH October 21-22, 2014

HCANJ Annual Convention & Expo Atlantic City, NJ October 28-30, 2014

North Carolina

NCALA Fall Conference & Trade Show Winston-Salem, NC October 14–16, 2014

Ohio

OALA Fall Conference November 3-4, 2014

OHCA Annual Convention Portland, OR September 22-23, 2014

PALA Fall Conference Lancaster, PA October 8-9, 2014

UALA Annual Conference Provo, UT June 3-4, 2014

Virginia

VALA Fall Conference Blacksburg, VA October 14-15, 2014

Wisconsin

WALA Spring Conference March 18-20, 2015

ALFA STATE CHAPTERS & AFFILIATES Alabama

Connecticut

Kentucky

Minnesota

ASSISTED LIVING ASSOCIATION OF ALABAMA

CONNECTICUT ASSISTED LIVING ASSOCIATION

AGING SERVICES OF MINNESOTA

President: Frank D. Holden Email: fholden@alaaweb.org PO Box 230968 Montgomery, AL 36123-0968 Phone: (334) 262-5523

Exec. Dir.: Christopher Carter cpcarter@ctassistedliving.com PO Box 483 Old Lyme, CT 06371 Phone: (860) 434-5760

KENTUCKY ASSISTED LIVING FACILITIES ASSOCIATION

Arizona

Florida

ARIZONA ASSISTED LIVING FEDERATION OF AMERICA

FLORIDA ALFA

Louisiana

Exec. Dir.: Gail G. Matillo gmatillo@flalfa.org 9445 Buck Haven Trail Tallahassee, FL 32312 Phone: (850) 296-2532

LOUISIANA ASSISTED LIVING ASSOCIATION

President: Karen Barno Email: ksbarno@azalfa.org 2345 E. Thomas Rd., Ste. 290 Phoenix, AZ 85016 Phone: (602) 322-0100

Arkansas ARKANSAS RESIDENTIAL ASSISTED LIVING ASSOCIATION Ex. Dir.: Kent Schroeder Kentschroeder@classicnet.net 692 Honeysuckle Ln Cabot, AR 72023-8276 Phone: (501) 941-2075

California CALIFORNIA ASSISTED LIVING ASSOCIATION President: Sally Michael sgm@caassistedliving.org 455 Capitol Mall Ste 222 Sacramento, CA 95814-4439 Phone: (916) 448-1900

Colorado LEADINGAGE COLORADO Pres. & CEO: Laura Landwirth Laura@LeadingAgeColorado.org 303 E. 17th Avenue, Suite 502 Denver, CO 80203 Phone: (303) 837-8834

Exec. Dir.: Robert White kalfa@kentuckyassistedliving.org 133 Evergreen Road, Suite 212 Louisville, KY 40243 Phone: (502) 225-5201

Georgia

Exec. Dir.: Sharla Aloisio sharla@lalaonline.org PO Box 10258 New Iberia, LA 70562 Phone: (337) 577-2024

GEORGIA SENIOR LIVING ASSOCIATION

Maryland

Pres./CEO: Genia Ryan, CAE Email: genia@gasla.org

LIFESPAN NETWORK (MARYLAND/DC)

2023 Grayson Highway, Ste. 202-A

Pres./CEO: Gayle Kvenvold gkvenvold@agingservicesmn.org 2550 University Ave W Ste 350S Saint Paul, MN 55114-1907 Phone: (651) 645-4545

Missouri MISSOURI ASSISTED LIVING ASSOCIATION (MALA) Exec. Dir.: Keith Sappington keith@malarcf.org 2407 B Hyde Park Road Jefferson City, MO 65109 Phone: (573) 635-8750

Montana MONTANA HEALTH CARE ASSOCIATION Exec. Dir.: Rose Hughes rosehughes@rmsmanagement.com

Illinois

President: Isabella Firth ifirth@lifespan-network.org 10280 Old Columbia Rd Ste 220 Columbia, MD 21046-2382 Phone: (410) 381-1176

LIFE SERVICES NETWORK OF ILLINOIS

Massachusetts

NEW HAMPSHIRE ASSOCIATION OF RESIDENTIAL CARE HOMES

Grayson, GA 30017-4139 Phone: (678) 407-2060

Interim Pres: Karen Messer Email: Kmesser@lsni.org 1001 Warrenville Rd., Ste. 150 Lisle, IL 60532 Phone: (630) 325-6284

Indiana INDIANA ASSISTED LIVING ASSOCIATION Exec. Dir.: Becky Carter exdir@INassistedliving.org P.O Box 68829 Indianapolis, IN 46268 Phone: (317) 733-2390

MASSACHUSETTS ASSISTED LIVING ASSOCIATION President: Emily Meyer Email: emeyer@massalfa.org 135 Beaver Street, Suite 202 Waltham, MA 02452 Phone: (781) 622-5999

Michigan

36 S Last Chance Gulch St Ste A Helena, MT 59601-4126 Phone: (406) 443-2876

New Hampshire

Exec. Dir.: Walter Perry wperry@cornerstoneam.com 53 Regional Dr., Suite 1 Concord, NH 03301-3520 Phone: (603) 228-1231

New Jersey

HEALTH CARE ASSOCIATION MICHIGAN ASSISTED LIVING OF NEW JERSEY Director-Division of Assisted ASSOCIATION Kathleen Murphy kmurphy@miassistedliving.org 15441 Middlebelt Rd Livonia, MI 48154-3805 Phone: (734) 525-0831

Living/Alternative Care: Kathy Fiery kathy@hcanj.org 4 Aaa Dr Ste 203 Hamilton, NJ 08691-1803 Phone: (609) 890-8700

ALFA STATE CHAPTERS & AFFILIATES New York

Oregon

South Dakota

Virginia

NEW YORK ALFA

OREGON HEALTH CARE ASSOCIATION

ASSISTED LIVING ASSOCIATION OF SOUTH DAKOTA

VIRGINIA ASSISTED LIVING ASSOCIATION

Exec. Dir.: Ginger Landy glandy@hodeslandy.com 284 State St Albany, NY 12210-2194 Phone: (518) 465-8303

North Carolina NORTH CAROLINA ASSISTED LIVING ASSOCIATION Exec. Dir.: Frances Messer Frances@ncala.org 3392 Six Forks Rd Raleigh, NC 27609 Phone: (919) 467-2486

Ohio OHIO ASSISTED LIVING ASSOCIATION Exec. Dir.: Jean Thompson jthompson@ohioassistedliving.org

1335 Dublin Rd Ste 221B Columbus, OH 43215-7013 Phone: (614) 481-1950

Oklahoma OKLAHOMA ASSISTED LIVING ASSOCIATION Exec. Dir.:Melissa Holland executivedirector@okala.org PO Box 18576 Oklahoma City, OK 73154 Phone: (405) 235-5000

Dir., ALF/RCF & Quality: Linda Kirschbaum lindak@ohca.com 11740 SW 68th Pkwy Ste 250 Portland, OR 97223 Phone: (503) 726-5260

Pennsylvania PENNSYLVANIA ASSISTED LIVING ASSOCIATION Exec. Dir: Jeremy Adion jadlon@pala.org 105 North Front Street, Ste. 106 Harrisburg, PA 17101 Phone: (717) 695-9734

Rhode Island RHODE ISLAND ASSISTED LIVING ASSOCIATION Exec. Dir.: Kathleen Kelly Email: kkelly@riala.org 2224 Pawtucket Ave East Providence, RI 02914 Phone: (401) 435-8888

South Carolina SOUTH CAROLINA ALFA Exec. Dir.: Lara Williams lwilliams@scalfa.org Phone: (803) 556-6771

Chairman: Barbara Szymonski bszymonski@aol.com PO Box 4261 Rapid City, SD 57709 Phone: (605) 381-0153

Tennessee TENNESSEE ALFA Exec. Dir.: Martha M. Gentry mmgentry@bellsouth.net

Exec. Dir.: Judy Hackler jhackler@valainfo.org PO Box 71266, Henrico, VA 23255 Phone: (804) 332-2111

West Virginia WEST VIRGINIA ASSISTED LIVING ASSOCIATION

Nashville, TN 37203 Phone: (615) 256-2376

Exec Dir.: Nancy Cartmill wvala@aol.com 1704 Central Ave Barboursville, WV 25504-2116 Phone: (304) 736-9594

Texas

Wisconsin

TEXAS ASSISTED LIVING ASSOCIATION

WISCONSIN ASSISTED LIVING ASSOCIATION

Exec. Dir.: Gail Harmon Gail.harmon@tala.org

Exec. Dir.: Jim Murphy Email: jmurphy@ewala.org PO Box 7730, Madison, WI 53707 Phone: (608) 288-0246

611 Commerce Street, Ste. 2702

4505 Spicewood Springs Rd., Suite 250

Austin, TX 78759 Phone: (512) 653-6604

Utah UTAH ASSISTED LIVING ASSOCIATION Exec. Dir:: Corey Fairholm coreyfairholm@comcast.net 3042 Wilkins Peak Ct South Jordan, UT 84095-8473 Phone: (801) 569-2240

COMPLIMENTARY WI-FI AT THE PHOENIX CONVENTION CENTER

DOWNLOAD THE ALFA CONFERENCE & EXPO MOBILE APP

Sponsored by:

Everything You Need to Help Your Community Flourish RealPage Senior Living’s completely integrated solution and services help you manage and grow your business. Which leaves more time to care for your residents. • Community Management • Care Management • Marketing Management • Lead Generation • Risk Management Contact us at 888-361-6957 or visit www.realpage.com/senior-living

19 ALFA-RPSeniorLivTabAd-New.indd 1

1/29/2014 9:02:45 AM

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Discover the Yardi Senior Living Suite The senior living industryâ&#x20AC;&#x2122;s only platform combining innovative solutions for every phase of community management and resident care. From mobile sales and marketing tools to revenue maximizing financial analytics and ACO-compliant electronic health records, the Yardi Senior Living Suite can streamline your business through one, real-time, cloud-based system. Contact us today for more information at 800.866.1144. www.yardi.com/SeniorLivingSuite Please visit us at booth #707. 21

9th ANNUAL ALFAPAC GOLF CLASSIC SPONSORS as of April 18, 2014

PRESENTED BY

The 2014 ALFAPAC Golf Classic is thrilled to welcome more than 120 golfers and 30 sponsoring companies to the Raven Golf Club in Phoenix. This annual event presents unique opportunities for ALFA executives to enjoy a beautiful golf course, network with peers, and to support the worthy cause of ALFA’s advocacy efforts in Washington, DC.

SENIOR LIVING SOLUTIONS

A L L T H E P L AC E S L I F E C A N G O

INTEGRAL SENIOR LIVING

Bickford

senior living 22

Expertise in food safety, laundry and housekeeping procedures. For more than 90 years, Ecolab has been a leader in creating cleaner, safer, healthier spaces.

Proactive service, sales and hands-on support. Your Ecolab Associate is your personal resource for solutions, training, and hands-on support, tailored to the unique needs of Long Term Care.

Ready to serve you 24 hours a day, 7 days a week, 365 days a year. Our emergency service coverage is available around the clock.

FOCUS ON YOUR RESIDENTS

WE’LL FOCUS ON YOU

MatrixCare for Assisted Living – Purpose Built for Senior Living Organizations.

- Steven Vick, Right Click founder and past Chairman of the Assisted Living Federation of America

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“… a new level of technical capability for Assisted Living providers.”

With the recent acquisition of Right Click Software, MatrixCare now provides the industry’s most comprehensive solution for Assisted Living providers – combining the robust clinical and care continuum PMS 166 PMS 541 C6 M81 Y100 K0 M57MatrixCare Y0 K38 management features ofC100 the EHR platform with the R225 G85 B38 R0 G70 B127 strong financial, operational and marketing features of the Right Click solution.

Stop by ALFA booths #606 and #805 to learn more – or call 1-800-869-1322 or visit www.MatrixCare.com/AL

MDI Achieve_ALFA program guide half-page ad.indd 1

Agency: indigoOne, inc Client: MDI Achieve

3/14/14 3:38 PM

ThE FUTURE of Senior Living The Senior Living landscape is constantly evolving. Reimbursement fluctuations, new care models and the baby boomer generation all demand change. Since Senior Living is all we do, Direct Supply can help you navigate this rapid change and capitalize on the best opportunities. Only Direct Supply can hELP yOU BUILD, EQUIP and RUN better Senior Living communities.

Visit us in the expo hall at Booth 501!

1-800-634-7328 / DirectSupply.com 24

BUILD We help you create transformational living environments for the next generation of seniors.

EQUIP With over 1 million products and streamlined capital project management, Direct Supply is your ideal equipment partner.

RUN Trust Direct Supplyâ&#x20AC;&#x2122;s proven TELS building management system, Local Services, and DSSI procurement system to help your organization excel.

MONDAY | MAY 19 7:00 AM - 5:30 PM EXECUTIVE DIRECTOR LEADERSHIP INTENSIVE (separate pre-registration required)

Sponsored by:

Location: Phoenix Convention Center | 120D

The ALFA Executive Director Leadership Intensive (EDLI) is an rigourous three-day educational experience at the ALFA 2014 Conference & Expo, designed specifically for executive directors of senior living communities. Produced in partnership with the USC Davis School of Gerontology, the university-level curriculum combines a rigorous academic grounding with real world application to enhance and enrich the work of the executive director in his or her leadership role in their senior living community.

Best Practices of Extraordinary Communities

Evrett Benton, CEO & Co-Founder, Stellar Senior Living

Achieving Quality of Life for Residents and Family

Loren Shook, President & CEO, Silverado

Executive Director’s Role in Growing Census Jeanine Aspen, DEI Central & Jayne Sallerson, EVP of Sales & Marketing, Emeritus Senior Living

Financial Metrics – the Business Owner Perspective Chris Hollister, Former CEO of Southern Assisted Living

Power of Listening & Non-Verbal Communication John Boone, Founder & Director, Rhythm Interactive

Leveraging Your Leadership Style Bill DeLano, Triangle Training Steve Lane, Vertical Leap Consulting

Elder Abuse & The Violent Resident Marti DeLiema, USC Davis School of Gerontology

2014 ALFA EDLI University Partner

Leading in a Litigious Environment Pat Mulloy, CEO, Elmcroft Senior Living

Problem-Solving with the C-Suite Small group discussions with more than 20 C-Suite Senior Living Executives

Emotional Agility

Linda Kohanov, Eponaquest Worldwide

Ending Well: Leveraging Hospice/ Home Health and Assisted Living

Randi Platz, Silverado Susan Enguidanos, Ph.D., MPH, Assistant Professor of Gerontology, USC Davis School of Gerontology

The Executive Director Leadership Intensive participation fee of $395 includes eight additional hours of instruction, EDLI participant workbook, a pre-conference online learning module, access to business texts, all meals during the instructional periods, and a professional certificate from the USC Davis School of Gerontology.

7:00 AM - 2:00 PM ALFAPAC GOLF CLASSIC (separate registration required) The 2014 ALFAPAC Golf Classic is thrilled to welcome more than 120 golfers and 30 sponsoring companies to the Raven Golf Club in Phoenix. This annual event presents unique opportunities for ALFA executives to enjoy a beautiful course, network with peers, and to support the worthy cause of ALFA’s advocacy efforts in Washington, DC.

1:00 PM - 5:30 PM ALFA PRE-CONFERENCE SALES TRAINING BOOT CAMP (separate registration required) Location: Sheraton Hotel | Deer Valley Room

This program is designed for all levels of the senior living industry, from sales counselors to senior executives who want to transform their sales strategy. If you aren’t meeting occupancy targets, you need to be at this seminar where you’ll learn powerful tactics to improve your sales program. Even top performers will learn innovative techniques and best practices to inspire your team, and drive up your closing ratios.

Michael Miller President & CEO, Primo Solutions, LLC

3:00 PM - 5:30 PM ALFA BOARD OF DIRECTORS MEETING (by invitation only) Location: Sheraton Hotel

ALFA EXECUTIVE ROUNDTABLE MEETINGS (by invitation only) Location: Sheraton Hotel

5:30 PM - 6:45 PM PRESIDENT’S COUNCIL RECEPTION (by invitation only) Location: Sheraton Hotel | Occulus/Valley “Terrace” Sponsored by:

Achieve the Highest Standard of Care As the demand for services and care grow, outsourcing to ABM enables you to concentrate on your core capability: resident care. Our Senior Living service delivery programs allow you to choose which services you need, with implementation tailored to your community. ABM’s offerings include: • • • • • • • •

Environmental Services Houskeeping Landscape and Grounds Facility Management Laundry and Linen Energy Solutions Security Services Parking and Transportation

TUESDAY | MAY 20 7:00 AM - 4:30 PM EXECUTIVE DIRECTOR LEADERSHIP INTENSIVE Location: 120D

EDLI is an intensive three-day educational experience designed for executive directors of senior living communities.

8:30 AM - 10:00 AM | HALL A

GENERAL SESSION

LEADERSHIP LESSONS FROM A LIFETIME LEADING AMERICA’S HEROES

Pre-registration required Sponsored by:

7:45 AM - 8:30 AM HEALTHY START NETWORKING BREAKFAST Location: Hall A Foyer

Sponsored by:

GENERAL STAN MCCHRYSTAL is a one-of-a-kind commander with a

remarkable record of achievement. He is a four-star general and the former commander of U.S. and international forces in Afghanistan and the former leader of Joint Special Operations Command, which oversees some of the military’s most sensitive forces. McChrystal is the author of best-selling leadership book “My Share of the Task,” cofounder of leadership consulting firm The McChrystal Group and senior fellow with a Yale University institute where he teaches a leadership course. Learn from this former Green Beret who is known for his candor, innovative leadership and going the distance. Called “one of America’s greatest warriors” by Secretary of Defense Robert Gates, hear McChrystal’s insight on leadership and teamwork in the ALFA Conference & Expo opening general session.

Sponsored by:

MEET CANDY CHANG

Candy Chang will sign copies of her new book “Before I Die” in the Expo Hall at the ALFA Plaza today from 11:45 am - 12:30 pm.

MEET GENERAL MCCHRYSTAL

McChrystal will sign copies of his memoir “My Share of the Task” in the Expo at the ALFA Plaza today from 11:45 am - 1:00 pm.

CANDY CHANG

Artist became internationally known after she put together a public art project asking people passing by an abandoned house to use a piece of chalk and on a wall complete this sentence: “Before I Die…” The Taiwanese American artist was inspired to create the interactive work after the death of a close friend. Since her first project, more than 400 Before I Die walls have been created in more than 60 countries.

Sponsored by:

10:30 AM - 11:45 AM

CORE CONFERENCE EDUCATION SESSIONS Changes to HIPAA: How Privacy Rules and Security Affect Your Business Location: 226BC

The Health Insurance Portability and Accountability Act of 1996 includes language protecting the privacy of individually identifiable health information, and much more. Compliance and legal experts will offer insights on the current state and history of HIPAA, discuss who needs to comply in assisted living, provide guidance on performing a risk assessment, outline enforcement and audit preparation, highlight modifications to the law and detail what’s at stake on the state and federal levels.

John DiMaggio CEO, Blue Orange Compliance

Cliff Mull Partner in Benesch Law’s Healthcare Practice

Managing with the Brain in Mind Location: 225B

How do you truly help your associates to think independently, to solve problems on their own, in a way that you have complete confidence in? Much has been written about how to be a great leader and a great manager – getting work done through other people. But do you still have

challenges? The field of NeuroLeadership has been developing in the last decade or so, and presents new ways of helping people to be successful based on how the brain really works. NeuroLeadership is a field of study connecting neuroscientific knowledge with the fields of leadership development, management training, change management, consulting and coaching. A major premise of this field is that we operate in a very noisy world and that noise prevents us from coming up with the best ideas and solutions. As leaders, we need to figure out how to create times that allow for our associates to tap into the deeper levels of their brains to access connections that can impact success on a day-to-day basis. We also need to be able to understand the basic human responses of minimizing threat and maximizing reward. This deeply rooted human system impacts our social experience at work and is something that we need to pay attention to in order to create an environment that brings out the best in our associates. Join this session and learn about NeuroLeadership, some basics on how the brain works, how to encourage more effective problem solving and decision making skills, and how to create a positive social environment that produces the results you’re looking for.

Beth Burbage VP, Organizational Development, Silverado

TUESDAY | MAY 20May 20 Day 1 | Tuesday, 10:30 AM - 11:45 AM Insights from the Executive Suite: The Future of Senior Living Location: 224AB

Getting ahead of the curve and staying there makes top executives the best in the business. Challenge your company and learn what’s ahead for the industry from the leading-edge movers and shakers with the vision to get there. Benefit from the distinguished panel’s vantage point on the future of senior living in America and map new opportunities and potential challenges facing the industry.

Tim Buchanan President & CEO, Legend Senior Living

Jon DeLuca President & CEO, Senior Lifestyle Corp.

Tana Gall President, Merrill Gardens

Pat Mulloy CEO, Elmcroft Senior Living

Andy Smith President & CEO, Brookdale

How to Make Affordable Assisted Living Work For You Location: 221C

The expanding senior population dictates that companies developing or operating senior housing are wise to prepare strategies that position them to take advantage of the growing market. Seniors are living longer and many do not have the resources to carry them through decades of retirement. They likely will need to rely on affordable housing and service options to help meet their needs. Senior housing executives should consider whether and how to incorporate affordable assisted living into their portfolios. Affordable assisted living generally has a tie-in to state affordable housing development and Medicaid reimbursement policies. Since 1999, Illinois has operated a successful affordable assisted living model called the SupportiveLiving Program. Using Illinois as a template, this session explores what it takes to be successful in the affordable assisted living business.

Rod Burkett President & CEO, BMA Management Ltd

Jerry Finis Principal & CEO, Pathway Senior Living

Wayne Smallwood Executive Director, Affordable Assisted Living Coalition

Walking the Line: Creating Great Assisted Living Experiences in Walkable Town Center Environments Location: 226A

Learn how to create successful senior communities in walkable environments that provide a mix of amenities found both within the senior

community and the surrounding neighborhood. The session will offer the perspective the owner/operator/developer (Shelter) and the architect and planner (HCM). The relevance to the Assisted Living audience is the desire to create dynamic communities that draw residents who will want to stay in their new homes as long as possible. The ability to remain in one’s home through the transition from independent living to assisted living is a key concern among consumers and their families. Both Shelter and HCM will convey their thoughts on the idea of “community integrated” senior living and its advantages as well as their opinions on why the idea has long term benefits for the broader retirement industry.

Cynthia Shonaiya Principal, Hord Coplan Macht, Inc.

Glen A. Tipton FAIA, Principal, Hord Coplan Macht, Inc.

Alan Siegfried Vice President of Project Management, Shelter Development

Blowing the Dust off the Lion and Crown: Staying Relevant in a Changing Marketplace Location: 221AB (Also on Tuesday at 2:15 PM)

How do you make your brand relevant? Bruce Himelstein, the man behind the Ritz-Carlton’s journey to the top of the luxury world, reveals the secrets behind his award-winning and groundbreaking strategies to revitalize the brand while staying true to its roots. From harnessing the talents already within your organization to embracing new ways of thinking, Himelstein reveals the secrets to brand success.

Bruce Himelstein Chief Marketing Officer, Loews Hotels

Ego vs. EQ: How Top Business Leaders Beat 8 Ego Traps with Emotional Intelligence Location: 227AB

Somewhere along the line, while climbing the corporate ladder or growing their own company, ego takes over and business owners and senior executives lose the Emotional Intelligence (EQ) that keeps them connected to their workforce and grounded in the day-to-day realities of their business. So, how can otherwise brilliant leaders keep from succumbing to self-sabotaging, ego-driven behaviors? This presentation defines and provides strategies for increasing Emotional Intelligence (EQ), particularly for executive “C-suite” leaders and company founders with high technical competence. The session explores the critical role Emotional Intelligence plays in business performance and provides the audience with practical tools for raising their own EQ—possibly the most important exercise an executive leader can do to ensure a prolonged career and catapult the business to the next level.

Jen Shirkani President & CEO, The Penumbra Group

Harness the Power of Your Peers with ALFA/Spader 20 Groups Location: 230 (Also on Tuesday at 2:15 PM)

You’re experienced, resourceful and successful, but sometimes you face problems even you can’t solve alone. So where do you turn for insight, ideas and concrete tactics to strengthen your business? ALFA/Spader 20 Groups. Since 1977, Spader has created peer group experiences revealing the secret to improved performance and profitability. In this session learn about the newly formed ALFA/Spader 20 Groups for Senior Living and how you can become part of this exclusive group.

Jim McCann Senior Facilitator/Consultant, Spader Business Management

Tim Phillips Business Development, Spader Business Management

Ending Well: A Discussion About Leveraging Hospice/Home Health and Assisted Living Location: 227C

Randy Platt SVP of Operations, Hospice & At Home, Silverado

Susan Enguidanos, Ph.D., MPH Assistant Professor of Gerontology, USC Davis School of Gerontology

DOWNLOAD THE ALFA CONFERENCE & EXPO MOBILE APP Sponsored by:

COMPLIMENTARY WI-FI AT THE PHOENIX CONVENTION CENTER Sponsored by:

TUESDAY | MAY 20 May 20 Day 1 | Tuesday, 11:45 AM - 2:15 PM | HALLS B-E

LUNCH AT THE ALFA EXPO

Sponsored by:

ALFA Expo Hall is America’s Marketplace for the senior living industry. Join more than 250 companies committed to advancing excellence in senior living who brought their expertise, tools and resources to help you improve your business.

ALFA PLAZA SCHEDULE ALFA BEST OF THE BEST STAGE Learn from the recipients of the 2014 Best of the Best Award about how you can implement their winning programs in your company. 11:45 am Outpatient Paper Based Documentation & Outpatient Electronic Documentation

(Brookdale) High quality execution of electronic documentation with innovative training approach to speed adoption and accuracy of use.

12:00 pm VIVA! Plus (Pathway Senior Living)

Carefully screened 3rd party providers serve as extensions of the Pathway clinical team, improving outcomes and enabling Pathway to become partner of choice for hospitals.

12:15 pm SARA’s eMessenger Mobile

1:00 pm Serving our Seniors, Serving Our Country

12:45 pm ERBC Cash Flow Analysis

1:30 pm Living Life on Purpose with the Lighthouse Dining Experience

(Status Solutions) New tool improves communication between staff embers on the same shift, improving care coordination, minimizing duplication of efforts, and cutting response time in half.

(Elder Resource Benefits Consulting & New Perspective Senior Living) Every new resident’s financial resources are thoroughly explored and a report is issued to the resident/family, providing valuable information on paying for care.

Candy Chang will sign copies of her new book “Before I Die” in the Expo Hall at the ALFA Plaza today from 11:45 am - 12:30 pm.

Update your headshot at the ALFA Plaza (booth #517). The headshot lounge is open to all attendees during open expo hall hours. Sponsored by:

(New Perspective Senior Living) Consulting with biochemists, neurologists, and researchers, company overhauls all of its recipes and cooking protocols for better taste and optimal nutrition for seniors.

MEET GENERAL MCCHRYSTAL

MEET CANDY CHANG

ALFA HEADSHOT LOUNGE

(Emeritus Senior Living) Commitment to attract and hire 1,000 exmilitary service members as well as military spouses over a five-year period to create a pipleline for recruitment.

McChrystal will sign copies of his memoir “My Share of the Task” in the Expo at the ALFA Plaza today from 11:45 am - 1:00 pm.

EXPO RAFFLE

VIP Dinner for 4 at Compass Arizona Grill One of Phoenix’s most exclusive restaurants. Deposit your raffle entry card signed by 5 exhibitors into the bin at the ALFA Plaza. Drawing at 2:00 at the ALFA Plaza Stage winner must be present to receive the prize.

PROUD TO OFFER INDEPENDENT LIVING

ASSISTED LIVING

AWA R D - W I N N I N G MEMORY CARE

SKILLED NURSING & REHABILITATION

REHAB & WELLNESS

EXTRAORDINARY SENIOR LIVING EXPERIENCES FIVE STAR HEALTH AND WELLNESS

Honored with multiple ALFA 'Best of the Best' and AHCA awards for outstanding clinical care.

FIVE STAR WARMTH AND HOSPITALITY

The Five Star Signature Visit and Move-in Experience creates welcoming communities where staff, visitors, residents and families discover new friendships.

FIVE STAR DINING AND NUTRITION

The Five Star Dining Experience combines flavor and flexibility to offer exciting, nutritious choices and unique experiences reimagined by celebrity chef Brad Miller. • More than 260 senior communities throughout 31 states • Five Star Senior Living is a national healthcare and senior living services provider • Founded in 2000 and based in Newton, Massachusetts • 22,000 employees and over 25,000 residents • All communities operate with a rent based, no buy-in pricing structure

Finally, a revolutionary CRM

Introducing Sherpa Designed by Senior Housing sales experts to guide your sales team and boost results

INSPIRED SALES

EXPERT GUIDANCE

MEANINGFUL METRICS

Empower sales teams to build relationships, ask better questions, make meaningful plans and generate advances.

Sherpaâ&#x20AC;&#x2122;s built-in Coaching Center offers 24/7 access to effective sales resources, ideas and best practices for success.

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sherpacrm.com

(314) 446-4111

TUESDAY | MAY 20 2:15 PM - 3:30 PM What Went Wrong (And How To Prevent a Recurrence)

Reducing Turnover through Improved Hiring Practices in Long-Term Care

This session will focus on real life examples of negative events that have occurred in assisted living communities, and offer practical insight into how serious problems can be avoided. Events that will be discussed include situations involving problem family members, allegations of abuse, employee theft and resident security issues, elopement, how to relate to residents whose perception of reality is different from the norm, emergency call response, and how to deal with state regulators when an event occurs in an assisted living community.

Location: 222AB (Also on Tuesday at 3:45 PM)

Joel Goldman

Frederick P. Morgeson, Ph.D.

Location: 226A (Also on Tuesday at 3:45 PM)

Partner, Hanson Bridgett

Thinking About New York? A Good Time to Consider the Changing Regulatory Environment Location: 225B Ten years ago assisted living was not even defined in New York State Law. Today, New York has one of the most comprehensive aging in place statutes in the country. However, the implementation of the regulations and the burdensome process of securing assisted living residence licensure and certification approvals have hampered realization of assisted livingâ&#x20AC;&#x2122;s full potential in New York. Whether you currently operate in New York, are looking to expand, or are considering new development, you will benefit from an overview and discussion with two expert industry consultants actively involved with efforts to create a more efficient, streamlined and predictable regulatory environment.

Nancy Hodes Principal, Hodes & Landy

Ginger Lynch Landy Principal, Hodes & Landy

Insights from the Executive Suite: Women in Leadership Location: 224AB

Organizations with lower turnover rates often utilize science-based, psychologically sound techniques to hire employees who are a better fit for the organization and job, which leads to higher retention rates. The objectives of this presentation are to give long-term care executives a better understanding of why employee turnover occurs and how to implement best practices around hiring that will lessen turnover.

Professor of Management, The Eli Broad Graduate School of Management, Michigan State University

Experienced Operators Share Their Secrets to Success Location: 226BC

This panel discussion will feature experienced assisted living operators who will share their secrets to success. The session will focus on how technology can support both the mission of the organization and maximize operating margins. They will also discuss managing revenues and expenses while providing high acuity clinical services and managing the expectations of residents and families.

Steven Vick CEO, Signature Senior Living

Talent Identification and Perfomance: Building a Championship Team Location: 227AB (Also on Tuesday at 3:45 PM)

Brenda Bacon

Exceptional performance is the perfect alignment of skills, rewards, feedback, management style, measurement and culture. Keeping employees engaged today requires staying in-tune with what is most important to them, finding ways to creatively match performance measures with their motivation factors. This session is designed to help leaders learn about staff performance drivers and easy to apply techniques for engaging, motivating, and developing their employees.

Lisa M. Brush

Jennifer Shirkani

Celebrate women who have climbed to the top of the industry and uncover their proven methods for success. Session participants will learn from accomplished women, discover what inspires them and harness their energy to empower growth and development. President & CEO, Brandywine Senior Living President, CEO &Founder, Symphony Senior Living

President & CEO, The Penumbra Group

Vicki Clark

Director, Vintage Senior Living

Sue Farrow

Founder, Integral Senior Living

Tiffany Tomasso

Founding Partner, Kensington Senior Living

Patricia Will

President & CEO, Belmont Village Senior Living

TUESDAY | MAY 20 May 20 Day 1 | Tuesday, 2:15 PM - 3:30 PM Blowing the Dust off the Lion and Crown: Staying Relevant in a Changing Marketplace Location: 221AB (Also on Tuesday at 10:30 AM)

Understanding the Internet Shopper

Location: 229AB (Also on Tuesday at 3:45 PM) Online shopping sales in the United States are growing at a rate of 10% per year. What’s driving this growth? Consumers report that it saves them time and money, while providing variety in product and service options. Learn from auto, travel, and mortgage executives about how the growth of Internet shopping has expanded marketing in their industries, and how their strategies could be applied to the senior living industry.

Andy Cohen

Founder, Caring.com

Josh Evans

Senior Vice President, Velocity

Bruce Himelstein Chief Marketing Officer, Loews Hotels

Harness the Power of Your Peers with ALFA/Spader 20 Groups

DJ Greenagel Director of Business Development, Directravel

3:45 PM - 4:45 PM

Location: 230 (Also on Tuesday at 10:30 AM)

Jim McCann Senior Facilitator/Consultant, Spader Business Management

Customer Service Discussion Location: 221AB

Bruce Himelstein Chief Marketing Officer, Loews Hotels

Tim Phillips Business Development, Spader Business Management

Dementia Care Training: What Should It Look Like? Location: 227C

Appropriate and meaningful dementia care training is critical for staff in assisted living. Yet providers still question how best to structure optimal training and its content. The national Alzheimer’s Association will summarize the current training landscape, suggestions for improvement, and what the National Alzheimer’s Association can do to help senior living providers care for residents with Alzheimer’s and related dementias.

Randi Chapman

Engagement Squared: Using the 4 Pillars to Integrate Engagement for a Better Story Location: 224AB

All senior communities offer activities, but let’s take a deeper look at why engagement matters in order to develop an integrated system enhancing senior wellbeing. The 4 Pillars of Lighthouse Communities of New Perspective Senior Living condenses the research on successful aging into four areas: physical fitness, brain fitness, dining experience and social/spiritual enrichment. We use that integrated framework to drive our entire approach to engagement. We provide the trained team, together with the equipment, technology and design features that best support senior health, security, comfort and engagement—and the goal of living life on purpose.

Director of State Affairs, Alzheimer’s Association

Andrew McLean

Patty Mouton

Dir., Wellness Program Development, New Perspective Senior Living

Vice-President Outreach and Advocacy, Alzheimer’s Association, Orange County Chapter

Ray Oborn Senior Vice President of Operations, New Perspective Senior Living

Holly Osters Director, Memory Care Programing, New Perspective Senior Living

Cathy Pemberton Marketing and Research, New Perspective Senior Living

Reducing Turnover through Improved Hiring Practices in Long-Term Care

Recruiting, Training, & Retaining Top Memory Care Staff Location: 226BC

Location: 222AB (Also on Tuesday at 2:15 PM)

Frederick P. Morgeson, Ph.D. Professor of Management, The Eli Broad Graduate School of Management, Michigan State University

Delaying Progression of Mild Cognitive Impairment (MCI) to Dementia: Benefits to the Senior Living Community Location: 225B

The session reviews the research on factors contributing to the development of MCI and conversion of MCI to dementia. Interventions to decrease or slow progression will be discussed. Examples of studies will be cited, and followed by implications for developing programs within the senior living community to help residents maintain optimal cognitive health throughout their later years. Cost benefits as well as benefits of quality of life to senior living residents and the community will be discussed.

Bruce Brotter, Ph.D.

How do we find good team members for our memory care community? How do we make the good team members great? Once we have a great team, how can we keep them? These are age old questions, and this session will provide some clear and refreshing answers. This session is designed to assist Senior Living executives by providing them (and their leaders) with tools to bring to the all-important interview.

Kelly McCarthy Corporate Director, Memory Care Services, Senior Lifestyle Corp.

Talent Identification and Perfomance: Building a Championship Team Location: 227AB (Also on Tuesday at 2:15 PM)

Jen Shirkani President & CEO, The Penumbra Group

Director of Clinical Training, Memory Training Centers of America

Evan Kaplan Vice President of Operations, Memory Training Centers of America

Stephen Schwartz Senior Vice President, Memory Training Centers of America

What Went Wrong (And How To Prevent a Recurrence) Location: 226A (Also on Tuesday at 2:15 PM)

Joel Goldman Partner, Hanson Bridgett

Understanding the Internet Shopper

Location: 229AB (Also on Tuesday at 2:15 PM) Online shopping sales in the United States are growing at a rate of 10% per year. Whatâ&#x20AC;&#x2122;s driving this growth? Consumers report that it saves them time and money, while providing variety in product and service options. Learn from auto, travel, and mortgage executives about how the growth of Internet shopping has expanded marketing in their industries, and how their strategies could be applied to the senior living industry.

Andy Cohen Founder, Caring.com

Josh Evans Senior Vice President, Velocity

DJ Greenagel Director of Business Development, Directravel

TUESDAY | MAY 20 May 20 Day 1 | Tuesday, 3:45 PM - 4:45 PM A Better Ending to a Good Life Location: 227C

Assisted living providers strive to help residents live with dignity, independence and freedom of choice. These principles are equally if not more important when the resident needs end of life care. Collaborating with hospice has been shown to provide a tangible benefit to residents and their overall quality of life. In this session, Integral Senior Living will share their experience partnering with Hospice of Arizona to help residents receive the end of life services and supports they deserve. Participants will learn about recent changes to Hospice and Medicare Part D and the impact on payment for medications. Providers will also learn first-hand about the benefits to providers and residents by collaborating with hospice organizations.

4:45 PM -6:30 PM | HALLS B-E

OPENING NIGHT RECEPTION AT THE ALFA EXPO Enjoy live music and cold drinks. Build strong relationships and nurture existing ones at the Expo. Join more than 200 companies committed to advancing excellence in senior living.

Sponsored by:

Linda K. Mather RN, CALN Corporate Director of Resident Care, Integral Senior Living

Stephanie Templeton Executive Director, Stratford Assisted Living

Bryan Lazaro Patient Care Coordinator, Hospice of Arizona

MEET JEN SHIRKANI Jen Shirkani will sign copies of her new book â&#x20AC;&#x153;EGO vs. EQ: How Top Leaders Beat 8 Ego Traps with Emotional Intelligenceâ&#x20AC;? in the Expo Hall at the ALFA Plaza from 5:00 - 6:00 pm.

EXPO RAFFLE

Dine with Gabrielle Giffords & Capt. Mark Kelly at the ALFA Hero Award Luncheon head table. Deposit your raffle entry card signed by 5 exhibitors into the bin at the ALFA Plaza. Drawing at 6:15 pm at the ALFA Plaza Stage - winner must be present to receive the prize.

ee us in Come sh #132f ott generation o Bo uses he nex T

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FLEXBUS

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“One Bus That Does It All”

Flexible for all people... Flexible for all routes...

bus for senior living communities. Call (800) 776-4943 (ext. 300) or visit www.championlftransport.com and get your FlexBus™ today. No Steps. No Lifts. No Hard-to-Use Ramps. Exceeds all ADA Compliances Full, Automatic Air-Ride Suspension With Self-Leveling Offering The Best In Independent Passenger Accessibility Safer. More Comfortable. More Dependable. CHAMPION BUS, INC.

LF TRANSPORT

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E-450

G-4500

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THAN A COMPANY.

A CALLING.

We are Brookdale®... enriching lives with solutions for all the places life can go.

At Brookdale®, our people offer new answers to the age-old questions of aging. We value the trust our residents and their families place in us as we work to bring all the places they seek in life – to life. By listening to their needs and understanding their wants, we customize a solution, which puts that life within reach. More than a company, it’s a calling. A passion to serve others in a spirit of partnership centered on trust.

brookdale.com 40

® Reg. U.S. Patent and TM Office. ALL THE PLACES LIFE CAN GO is a Trademark of Brookdale Senior Living, Inc.,Nashville, TN, USA. KCORP-SPL02-0214-GB

WEDNESDAY | MAY 21 7:00 AM - 6:00 PM | 120D Executive Director Leadership Intensive

EDLI is an intensive three-day educational experience designed for executive directors of senior living communities. Pre-registration required

7:45 AM - 8:30 AM | HALL A FOYER Healthy Start Networking Breakfast Sponsored by:

Sponsored by:

7:00 AM - 8:15 AM Identifying the DNA of Top Sales Performers Location: 226A

The investment senior care leaders make in their human capital directly impacts all business facets. Market competition is fierce, and finding top sales performers to distinguish and differentiate critical services is essential to bottom line profitability. The recruiting process has many layers, but preconceived ideas of what top sales talent looks like often skews an organization’s ability to make the right hire. Leaders attending this session will learn to position opportunities through the proper search engines to maximize exposure and increase the talent pool, construct job advertisements which attract top sales performers and speak to their motivators, solidify an effective screening and interviewing process which identifies sales talents and abilities through the use of specific interview questions, situational scenarios and behavior assessments, and retain top talent through proper onboarding and accountability best practices.

Jennifer Saxman

Dining Programs & Food Safety: Attracting Residents and Keeping them Healthy Location: 225B (Also on Wednesday at 3:15 PM)

Studies have shown that dining programs that include choices and fresh food can be an important driver of occupancy. In an environment where weaker immune systems and shared public spaces can amplify the impacts of food borne illness, it’s more important than ever to ensure that your dining program is not only innovative, but safe. This session will draw from experience not only in the senior living industry, but in restaurants to highlight best practices that will help you to delight residents with safe and healthy options.

Carlos Villarreal Divisional Director of Dining Services, Emeritus Senior Living

Ruth Petran, Ph.D. CFS VP Food Safety and Public Health, Ecolab

Director of Recruiting, Bild & Company

Across the Advocacy Spectrum Location: 226BC

Associations and other coalitions exist, in large part, to advance certain principles. This is chiefly accomplished by advocates who share a common purpose. But, what are the strategies, intricacies, and current practices today’s advocates undertake to inspire positive legislative and regulatory outcomes? As the senior living business continues to grow it is vital that lawmakers, policymakers, regulators, and other federal and state officials understand what the senior living business is all about, what it is not about, what we do, and what we don’t do which makes senior living such a popular option among seniors and families. Join us in an important, interactive, conversation about grassroots, grasstops, and political action committees as we uncover how advocates effectively take action across the “Advocacy Spectrum”.

Getting Prospects Ready with a Prospect-Centered Selling Model Location: 227C (Also on Wednesday at 3:15 PM)

Attempting to sell the benefits of senior housing before addressing underlying emotional barriers may work well for those who are ready to move into a community due to a health crisis, but it can have the opposite effect on higher-functioning individuals and their families. Prospect-Centered Selling, on the other hand, prioritizes sales resources and predicts success based on the prospect’s readiness for change while tracking advances along a stage of change continuum. Learn key strategies to overcome emotional barriers and help higher-functioning prospective residents decide the right timing and best fit for their needs.

David A. Smith Founder & Managing Member, One on One Services to Seniors

Ian Kremer Executive Director, Leaders Engaged on Alzheimer’s Disease (LEAD)

Justin T. Worrell Director of Advocacy, ALFA

WEDNESDAY | MAYMay 21 May Day 1 2 | Tuesday, Wednesday, 20 21 8:30 AM - 10:00 AM | HALL A

GENERAL SESSION

INSPIRE PASSION AND LEAD CHANGE IN YOUR ORGANIZATION Sponsored by:

SIR KEN ROBINSON argues that it is not natural talent that drives personal success,

but rather a delicate interplay among talent, passion, attitude and opportunity that brings people to achieve their highest levels of success and lead lives of meaning and purpose. Based on his highly acclaimed book “The Element: How Finding Your Passion Changes Everything,” Robinson takes audiences on a compelling tour of what can happen in our lives when passion and talent meet. Sir Ken will explore what it takes to find “The Element” in our own lives and why age and occupation are no barrier to achievement.

MEET SIR KEN ROBINSON Ken Robinson will sign copies of his new book “Finding Your Element” in the Expo Hall at the ALFA Plaza after this session from 10:30 - 11:30 am.

Continuing Education Units (CEUS)

ALFA is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB). CEUs can be earned by attending sessions at ALFA’s conference. Conference participants will be eligible to receive up to 12.0 NHA/RCAL CEUs in 2014. ALFA is a Certified Sponsor of professional continuing education with the National Council of Certified Dementia Practitioners and International Council of Certified Dementia Practitioners for members holding certifications as CDP, CDCM and CADDCT. CEUs can be earned by attending sessions at the ALFA 2014 Conference & Expo (May 20-22, 2014 in Phoenix, Arizona). Conference participants will be eligible to receive up to 12.0 CEUs May 20-22, 2014. If you have questions about CEUs, please email mlanphier@alfa.org or call (703) 562-1189.

Receive CEUs for attending ALFA Conference Sessions

Scan your conference badge when you enter conference education sessions to receive CEUs. You don’t need to scan when you enter EDLI or General Sessions. Visit www.alfa.org/ceu after the Conference to access your CEU Report and print your attendance certificate.

10:00 AM - 1:00 PM | HALLS B-E

ALFA EXPO OPEN ALFA Expo Hall is America’s Marketplace for the senior living industry. Join more than 250 companies committed to advancing excellence in senior living who brought their expertise, tools and resources to help you improve your business.

ALFA PLAZA SCHEDULE ALFA BEST OF THE BEST STAGE Learn from the recipients of the 2014 ALFA Best of the Best Award about how you can implement their winning programs in your company.

10:15 am National Advertising Campaign & Brand Activation

(Brookdale) Effort focuses on how company meets unmet needs, increasing move-ins and educating the public about senior living.

10:45 am Lead Prospect Management System & Signature Events

(Legacy Retirement Communities) At six annual “Signature Events,” anyone and everyone is invited to sample Legacy’s “Five-Star” cooking, entertainment, and fun in the form of a town carnival, confection celebration, “chef fest,” or patio party.

11:15 am SeniorHomes.com Best Senior Living Awards Program

(SeniorHomes.com) Rating system ranks 1,000 communities in 19 major markets and assigns “best” awards. 12:00 pm The WISE Program (The Orchards at Southington) The Orchards at Southington and Central Connecticut State University partner in intergenerational learning and relationshipbuilding.

EXPO RAFFLE

2015 ALFA Conference VIP Package

• • • • • • •

One complimentary full conference registration for the ALFA 2015 Conference & Expo in Tampa, Florida. Upgrade to a suite at the Tampa Marrio Waterside Hotel & Marina Sedan pickup from Tampa International Airport Welcome Amenity $75 Gift Certificate for the Columbia Restaurant 2 Complimentary Passes to The Florida Aquarium 1 Complimentary Treatment at Spa Waterside

Deposit your raffle entry card signed by 5 exhibitors into the bin at the ALFA Plaza. Drawing at 12:30 pm at the ALFA Plaza Stage winner must be present to receive the prize.

ALFA HEADSHOT LOUNGE

Update your headshot at the ALFA Plaza (booth #517). The headshot lounge is open to all attendees during open expo hall hours. Sponsored by:

WEDNESDAY | MAY 21 1:00 PM - 2:45 PM | HALL A

ALFA 2014 HERO AWARD RECIPIENTS

ROSARIO SPIRES

Resident Assistant Legend Senior Living Windsor of Lakewood Ranch Lakewood Ranch, Florida Rosario grew up in Peru and moved to Florida where she worked at a manufacturing plant until it closed. She then obtained her certified nursing assistant license. “I like helping – for me, it’s a privilege,” she says. “My dad had dementia and…it gave me the opportunity to understand more at work by offering more compassion and patience.” In 2009 just a year after she started working at Windsor, doctors discovered she had a brain tumor, which was successfully removed. “It’s funny, I never in my life thought in my 40s I’d use a walker and have physical therapy,” she laughs. It makes me appreciate all those around me every day.”

CORRY ROBERTS

VIENNA MCCASLIN-RICE DONELL (DJ) AKERS

Specialist Holiday Retirement The Inn at Cass Lake Waterford, Michigan

Activities Coordinator IntegraCare Colonial Courtyard at Tyrone Tyrone, Pennsylvania

Dishwasher Brookdale Horizon Bay of Plano Plano, Texas

Corry is classified as head housekeeper, but she also drives the bus, helps out with marketing calls, assists with filing and other administrative tasks. She also will fill in and serve meals and assist the kitchen staff if needed. Corry cared for both of her parents and since Corry joined the Holiday staff her in-laws have become residents. “Corry just her job with a sense of importance,” says her manager. “Caring for others is her nature above her position,” he says.

Vienna was raised by her grandparents, “which automatically gave me an amazing love for seniors,” she says. When Vienna graduated high school she received her certified nursing assistant license. “I wanted to give something back to my grandparents.” Her grandfather suffered from dementia for many years. She recalls working with an Alzheimer’s patient whose speech was very distorted and some of the residents were talking about how they acted when they were kids. “Suddenly, he said clear as a bell ‘I wasn’t a very good young man, but I found God and turned my life around.” Vienna started to cry. “He hadn’t spoken a clean full sentence since he moved here. It was beautiful.”

DJ, a retired military veteran, spends his off time with memory care residents doing what ever he can “to put a smile on their faces.” When DJ takes food upstairs to memory care residents, he doesn’t drop off and go, says his supervisor. “He makes the rounds, greeting every resident and giving them hugs.” DJ also has created his own charity to help feed the homeless. Once a month, he goes to an area with a high population of homeless and feeds them a meal he has cooked himself. When he started, he worked out of the trunk of his car but has since partnered with a local church and feeds more than 500 homeless people a month.

BETH DREAS Cook BMA Management Heritage Woods of Centralia Centralia, Illinois Beth started out working as a dietician in hospitals and nursing homes. She discovered senior living when her husband’s uncle found a home there. She took a job as diet4ician in a senior living community and soon found herself doing one of her passions – cooking. She learned to cook when living in a boarding school run by nuns. The other kids would go home on the weekends, but she had no home to return to so she’d go to the kitchen and learn to cook. “Cooking brings people together,” she says. “There are so many heroes. I just want to be a little voice of happiness in the world.”

ALFA Hero Awards Luncheon Sponsor

FEATURED SPEAKERS | GABRIELLE GIFFORDS & MARK KELLY The husband and wife team of Capt. Mark Kelly and former Rep. Gabrielle Giffords are accomplished Americans who will address senior living executives at the annual ALFA Hero Awards Luncheon. Kelly is an astronaut, retired U.S. Navy captain, best-selling author and a naval aviator who flew combat missions during the Gulf War. He exemplifies leadership, teamwork and bravery. His wife Gabby is an accomplished lawmaker who drew international attention after her attempted assassination in 2011. Her remarkable road to recovery is an inspiration to people everywhere. The duo will help celebrate the achievements of the ALFA Heroes and to all who dedicate their time and energy to provide quality of life, independence, courage and hope for senior living residents. Benchmark BSL140302-ALFA_R1 3/10/14 9:46 AM Page 1

The care • The dining • The service

The Benchmark

ith 50 communities from Maine to Connecticut, Benchmark is proud to be the Northeast’s leader in senior living.

We’re setting the benchmark in senior living by: • Building new communities, designed for the health

and happiness of today’s senior • Providing award-winning dining and programs

• Offering innovative care plans and scheduling • Employing a team of talented people who love what

they do

Visit benchmarkseniorliving.com to find a community near you.

Setting the Benchmark with Pride, Passion and Purpose.

TOP PLACES TO WORK 2011

TOP PLACES TO WORK 2013

WEDNESDAY | MAYMay 21 May Day 1 20 21 2 | Tuesday, Wednesday, 3:15 PM - 4:30 PM Dining Programs & Food Safety: Attracting Residents and Keeping Them Healthy Location: 225B (Also on Wednesday at 7:00 AM)

Studies have shown that dining programs including choices and fresh food can be an important driver of occupancy. In an environment where weaker immune systems and shared public spaces can amplify the impacts of food-borne illness, it’s critically important to ensure that your dining program is not only innovative, but safe. This session will draw from experience in the senior living industry and restaurants to highlight best practices.

Ruth Petran, Ph.D. CFS

Training Your Team to Manage Challenging Behaviors Location: 221AB

Managing challenging behaviors is one of the greatest challenges facing your staff when they are caring for residents with cognitive impairments. Explore practical tips to implement effective dementia care training programs in your community, including responding to wandering, elopement, aggression, and sexual behavioral challenges.

Josh Allen, RN, C-AL President and CEO, Care and Compliance Group

Evolving Senior Living Communities to Meet Clinical Needs and Consumer Expectations Location: 226A

VP Food Safety and Public Health, Ecolab

Carlos Villarreal Divisional Director of Dining Services, Emeritus Senior Living

Redefining Business as Usual Location: 221C

It’s time to transform business as usual. Leaders attending this session will learn to expand their vision, take risks, and fight to elevate the performance of their teams. Discuss how to develop the next line of leaders who take ownership over their roles, are accountable to results and ready for promotion. We also will review model companies from Starbucks to Zappos to understand the impact forward-thinking leaders can make.

The rapidly growing senior population brings with it burgeoning expectations and increasing medical needs, meaning that senior living organizations must assess their facilities’ design and offerings— and consider how seniors will react. Explore trends in assisted and independent living facility design and offerings, highlighting what’s necessary to meet market expectations and create innovative concepts.

Jared Landis Senior Consultant, Research and Insights, The Advisory Board Company

Importance of Health Information Exchange (HIE) and Impact to Senior Housing: Is Your Community Ready? Location: 226BC

Traci Bild President & CEO, Bild & Company

The Use of Clinical Outcomes to Partner with Accountable Care Organizations Location: 222AB

View a live demonstration of a geriatric-based virtual health record. Learn how Health Information Exchange, or HIE, will change how community partners care for seniors, mitigate risks and reduce rehospitalizations by understanding the importance of an integrated Electronic Medical Record, or EMR, coupled with HIE.

The Affordable Care Act and Accountable Care Organizations are looking to partner with assisted living communities to provide a continuum of quality care for patients. Local ACOs can be a key source of referral but they request validation of quality indicators for their patients who come to reside at local AL communities. Learn how to collect clinical data and present it to potential ACO partners.

Gina D’Angelo, RN BSN MBA NHA CLNC

Anne Ellett

Location: 227C (Also on Wednesday at 7:00 AM)

General Manager, Eldermark Exchange

Getting Prospects Ready with a Prospect-Centered Selling Model

Senior Clinical Specialist, Silverado Learn about prospect-centered selling, which prioritizes sales resources and predicts success based on the prospect’s readiness for change while tracking advances along a stage of change continuum. Learn key strategies to overcome emotional barriers and help higher-functioning prospective residents decide the right timing and best fit for their needs.

David A. Smith Founder & Managing Member, One on One Services to Seniors

Medical Supply Distribution

Getting more means:

Doing More For My Residents The success of your long term care facility is driven by the health of your residents. And with the pressures of today’s health care environment, it’s important to have an ally that can help you stay focused on providing quality care. At McKesson Medical-Surgical, we work with you to develop a plan that addresses your business needs. We offer more products, business management tools, distribution services and clinical support to long term care than other medical supply distributors. We can help you reduce costs and save time, so that you can focus more on managing your facility and providing the best possible care to your residents. Because when you get more from your distributor, you can make more of an impact on your residents’ well-being.

WEDNESDAY | MAYMay 21 May Day 1 2 | Tuesday, Wednesday, 20 21 Safe Handling and Movement of Residents Location: 229AB (Also on Wednesday at 4:45 PM)

Learn about the impact of increasing resident acuity on operations related to resident and staff safety in transferring residents and facilitating resident mobility. Participants will learn how to create a comprehensive program for resident transfers and movement, participate in a demonstration of select mechanical devices and learn when and how to implement devices in the assisted living environment.

JoAnne Carlin, MSN, RN, NHA Clinical Services Consultant, Risk Specialties, Willis

Scott M. Bertulis, CSP, ARM Vice President and Senior Consultant, Willis Risk Control & Claim Advocacy Practice

Ray Miller Direct Supply, Director of Risk and Safety Solutions

If You Can Measure It - You Can Manage It! Location: 227AB

For leaders to be truly successful, they need to understand the importance of using customer satisfaction data as part of their leadership practices. Look at what data to collect, how to analyze it but most importantly, what to do with it. Evidence based data is key in the service arena and to organizational management. Practical suggestions will be provided on how to use data to strengthen leadership practices.

proper maintenance. Linear drains are the most economical way to retrofit an existing bathroom with a barrier free shower.

Josef Erlebach Vice President Tech Support, QuickDrain USA

Preventative Reassurances - A New Approach to Support Residents Living with Memory Loss Location: 221C

Examine a new proactive approach created to support residents living with memory loss in a senior living setting. In this session, a proactive approach called preventative reassurances and techniques will be reviewed. Learn from examples featuring visual, auditory and technology-based statements of reassurance that may be utilized to support a residentâ&#x20AC;&#x2122;s wellbeing throughout the day.

Rachelle Blough Vice President of Life Enrichment and Innovation, BayBridge Senior Living

Selling or Succession Planning: Preparing Senior Living Operators for the Next Generation Location: 224AB

Explore succession planning from the perspective of the senior living organization as well as the individual executive. Participants will learn how to recognize a well-executed succession plan and explore the cultural and strategic benefits that succession planning has on organizations of every size. Executives will learn the importance of financial planning and why a personal financial plan is critical.

Mary Tellis-Nayak VP Quality Initiatives, MyInnerView

Cory R. Rutledge Principal, CliftonLarsonAllen LLP

Abuse in Long-Term Care: A Discussion About Myths, Realities & Solutions

Staffing Strategies for Senior Living Executives

Location: 224AB

Location: 225B

Marguerite DeLiema

The key to success for todayâ&#x20AC;&#x2122;s provider lies in staffing and labor management, which drive far-reaching benefits including higher family and resident satisfaction, greater efficiencies, and high quality resident care and services. Key staffing issues will be explored, including recruiting, hiring and onboarding employees; achieving long-term employee retention; and controlling labor costs while improving care and service.

USC Davis School of Gerontology

4:45 - 6:00 PM Barrier-Free Showers Made Simple Location: 221AB

Mark Woodka CEO, OnShift, Inc.

Ryan Novaczyk Learn the correct way to design and build true zero entry showers using linear drains. Topics covered include design, preparation, mistakes to avoid, solutions to the most common problems, and

President & Chief Financial Officer, New Perspective Senior Living

Housing Fundamentals & Trends in Senior Housing Location: 226A

Obtain the latest information regarding occupancy, rents, rent growth, and supply and demand for senior housing and care properties. This session will provide an empirical view on how senior housing properties are performing across the nation’s largest 100 markets. Get a detailed look into how senior housing properties have been performing relative to emerging economic shifts and other asset types. Learn which markets are poised for growth in 2014 and 2015.

Charles W. Harry, Jr. Managing Director and Director of Research & Analytics,NIC

Beth Burnham Mace Chief Economist - Director of Capital Markets Outreach,NIC

Safe Handling and Movement of Residents Location: 229AB (Also on Wednesday at 3:15 PM)

JoAnne Carlin, MSN, RN, NHA Clinical Services Consultant, Risk Specialties, Willis

Scott M. Bertulis, CSP, ARM VP & Senior Consultant, Willis Risk Control & Claim Advocacy Practice

Ray Miller Director of Risk and Safety Solutions, Direct Supply

6:00 - 10:30 PM

Closing Night Rodeo & Dinner at Corona Ranch Experience Arizona with your peers in a whole new light at Corona Ranch and Rodeo Grounds, located just six miles from the Phoenix Convention Center. Enjoy authentic Mexican food, country western music, Mariachi, two-step line dancing and a rodeo. Buses to the Corona Ranch will operate in a continuous loop from the Sheraton, Renaissance, and Hotel Palomar. Entrance to both events at the Corona Ranch require a ticket. A limited number of tickets are available for purchase onsite. Please visit the conference registration desk for information about purchasing a ticket to these events. Corona Ranch reserves the right to ask for photo identification from anybody ordering alcohol.

ALFAPAC VIP DONOR RECEPTION

6:00 PM – 7:00 PM First bus departs at 5:30 pm

GENERAL ADMISSION 7:00 PM – 10:30 PM

6:30 pm

Sponsored by:

First bus departs from Sheraton, Renaissance, and Hotel Palomar

Buses will operate in a continuous loop throughout the event. 7:30 pm

ALFA Rodeo

8:00 pm

Dinner, live country western band, and dancing lessons

10:40 pm

Last bus departs the Corona Ranch for hotels

THURSDAY | MAY 22 Day 1 2 | Tuesday, Wednesday, MayMay 20 21 8:00 AM - 8:30 AM HEALTHY START NETWORKING BREAKFAST Location: Hall A Foyer

Sponsored by:

8:30 - 10:00 AM | HALL A

GENERAL SESSION

HOW TO BE A CULTURALLY READY & CULTURALLY FRIENDLY EMPLOYER: INSIGHTS TO YOUR DIVERSE WORKFORCE The U.S. population is increasingly diverse, and these changes bring unique challenges to employers and workers as values can differ between various cultures. Learning key differences in values and cultural expectations among different segments can help your business attract, recruit and retain the best employees.

Kelly McDonald Multicultural Marketing and Business Trends Expert

10:15 - 11:30 AM Crafting the Customer Experience for People Not Like You Location: 226BC

A “one-size fits all” approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers’ radical, ethnic, religious, generational, lifestyle and geographic differences in order to meet or exceed customers service expectations. This session will show how companies, brands and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and customized customer service.

Kelly McDonald Multicultural Marketing and Business Trends Expert

Labor Update & Strategies To Combat Organizing Activity Location: 226A

The advent of new rules and regulations being adopted by the National Labor Relations Board and the U.S. Department of Labor have allowed unions to more easily organize businesses, including senior living communities. Unions are no longer just setting their sites on large providers necessitating all senior living operators to be prepared for new tactics that organized labor is employing to organize senior living communities. This session will focus on the Specialty Healthcare Decision (micro-unions), the newly proposed and soon to be adopted Ambush Election Rule and other labor regulations and decisions that will impact the senior living industry. Attendees will learn about key vulnerabilities and strategies to protect senior living providers from what is sure to be increased organizing activities.

Paul J. Williams, CAE, IOM Senior Director of Government Relations, ALFA

Evidence Supporting Functional Expectations of the Older Adult in Senior Living - Discovering What is Possible Location: 227AB

The pathological effects of aging can be profound and have a significant impact on function, mobility and quality of life thus affecting resident acuity in Senior Living. The session is aimed to educate the Senior Living Executive on what they should expect from a professional rehabilitation provider as it relates to residents’ quality of life and functional performance. Learn what an appropriate exercise prescription for the older adult should consist of in order to prevent such changes and allow them to age in place. A general review of the latest evidence supporting the presentation will be discussed along with practical demonstrations and active audience participation in various geriatric functional outcome measures.

Tim Fox, PT, DPT, GCS Founder & CEO, Fox Rehabilitation

Studying Quality of Life in Senior Living Location: 227C

ALFA recently commissioned a study to quantify the difference in quality of life between seniors who remain in their homes as compared to those who choose to live in senior living communities. The research team from George Mason University will discuss the results of the first phase of the research and provide an analysis of the outcomes of the study.

Andrew Carle Executive-in-Residence Program in Senior Housing Administration, George Mason University

Real Care. In Real Time.

Today’s modern care

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environment requires a

time is of the essence. Omnicare helps expedite care

pharmacy partner who

delivery through real-time innovations like OmniviewDr,

is there for you all the time - and in real time.

Omnicare delivers.

our e-prescribing technology for controlled substances, including C-IIs. Within minutes, prescriber orders are sent to the pharmacy, ensuring meds are delivered timely to those in need. To learn more about how our comprehensive solutions, including e-prescribing, deliver real results to your business, visit www.omnicare.com/realtime for downloads and video.

Exhibitor Guide

Training for YOU

Training for YOUR ENTIRE TEAM

For 30 years Care and Compliance

manage team training and need

content provided under CCG Direct,

Group has provided practical,

to ensure that staffs’ continuing

CCG Complete offers additional

compliant and current training

education credits and certifications

reporting tools that will be valuable

tools to keep you up-to-date with

are being met. In addition to the

in tracking staff training.

changing regulations and seniors’ needs. Today, to keep you one step ahead, we are pleased to introduce two “schools” at CCG Online Campus – CCG Direct and CCG Complete. CCG Direct is designed for individuals who are responsible for their continuing education

CCG Direct

CCG Complete



Online, On-Demand Access



Self-Paced Courses



Webinars



Video on Demand



Affordable Annual Fees

Curriculum That Meets Your Needs



Course Approvals to Ensure Compliance



Friendly technical support



Mobile Access



Certificates of Completion



and certifications specific to their

NAB and State-Approved CEUs



positions within an Assisted Living

Access to Our New Higher Acuity Courses



community.

Customized Learning Management System



Manage Users



Manage Courses



Run Reports



Access to Library of Policies and Procedures



CCG Complete is advantageous to providers with more than one community and Administrators who

Take an interactive tour today! • (800) 321-1727 • careandcompliance.com • Visit us at ALFA in booth #603

Do your shuttle buses remind Seniors of their limited mobility or give them relief? Low Floor Buses provide an unintimidating passenger experience for Seniors and those with limited mobility. Please visit us at 2014 ALFA Expo booth #1301

Boarding Low Floor Buses is so Easy— and Fast!

With accommodations for up to 21 passengers, the entire carriage of the low floor bus gently kneels to safely board & debark passengers.

The All-New KSIR 230 Great Deals—Great Value! Seating from 14 to 25 passengers, with rear luggage and overhead storage options.

Glaval Universal— Steel Cage Workhorse!

Seating for up to 25 passengers, bonded windows, available with BraunAbility or Ricon wheelchair lift.

For attractive lease options, call Best Bus Sales today!

866-BUS-SALE

(866) 287‑7253 sales@bestbussales.com

www.bestbussales.com Also: Great pricing on offlease, low-mileage buses! Ask about our Nationwide Fleet Mgmt. program.

Sales • Service • Leasing • Graphics Bus Refurbishing • Fleet Management

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NEW PRODUCTS AT THE EXPO Easy Meal/Oregon Freeze Dry, Inc.

Ecolab, Inc.

Primo Solutions, LLC

Easy Meal Deluxe Kit Emergency Food Plan

Antimicrobial Fruit and Vegetable Treatment

Digital Comment Cards / Online Surveys

Booth #325

Booth #1125

Booth #412

Reduce 99.9% of E. coli, Listeria and Salmonella in produce wash water* Water alone does not kill pathogens. Ecolab’s Antimicrobial Fruit & Vegetable Treatment works in just 90 seconds with no rinse required. Cleared by both the EPA and FDA, it is effective on both whole and further processed produce, cleans off waxes and residues, and reduces spoilage organisms on the surface of processed fruit and vegetables and in wash water. To learn more, visit: www.whycleanmatters.com/AFVT

Our Digital Comment Cards (DCC) and Online Surveys can give you unlimited and real-time data direct from your actual prospects, residents, family members, and employees at a fraction of the cost of paper-based surveys. Deploy your surveys via email, embedded on your website, kiosk mode (through iPad), custom web links, social media, and many more. Collecting real time data will afford you the opportunity to act immediately. Our most requested DCC is the “New Tour” survey which consists of questions given to the prospect before or after leaving the community. Stop by Booth 412 for the opportunity to receive a year of unlimited New Tour DCCs for free.

Introducing our new Easy Meal Deluxe Kit Emergency Food Plan from Oregon Freeze Dry. This plan provides a cost effective solution to the Emergency Food Mandate. A complete nutritious food plan, great tasting fully-cooked meals, with a proven 10 year shelf life. Packages are convenient 25-serving pouches, with just add water prep, and serve right out of the package. No pots or pans needed. Emergency Food Compliance has never been easier. For more information, please visit Easy Meal/Oregon Freeze Dry in Booth 325, call 888-641-2933, or visit www. easymealfoodservice.com.

*Pathogens: Escherichia coli O157:H7, Listeria monocytogenes and Salmonella enterica. For fruit and vegetable raw agricultural commodities (RACs) when used according to label instructions.

Stop by the expo to learn more about these innovative products and services. U.S. Foods

Protect-A-Bed

Metro Deli

AllerZip Smooth Mattress or Box Spring Encasement

AllerZip Smooth Pillow Protector

Booth #217

Booth #220

Metro Deli, a stand-out performer within in US Foods’ new Scoop product line, leads in innovation. This all natural line of deli meats offer a great eating experience. Metro Deli meats are gluten free, lower in sodium and do not contain preservatives or additives. The Result: Pure, delicious tenderness. All of the Scoop products are designed for performance, profitability and applause.

• • • • • • •

Ultimate allergen protection Laboratory tested to be Bed Bug entry, escape and bite proof Superior protection against incontinence Dust mite barrier and allergen protection Protects against bacteria, human skin cells, dust and pet dander Air vapor porous, waterproof and absorbent Cool and comfortable to sleep on

For more information, please visit Protect-A-Bed in Booth #220 or contact Sandra DiVito at 847-856-7918 or Sandra.divito@protectabed.com

• • • • • •

AllerZip Smooth Pillow Protector Absorbent, air vapor porous and waterproof Protects pillow from all liquid stains Dust mite barrier & allergen protection Cool and comfortable to sleep on Easy to install zippered style pillow protector

For more information, please visit Protect-A-Bed in Booth #220 or contact Sandra DiVito at 847-856-7918 or Sandra.divito@protectabed.com.

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 234 3RDTHIRD MARKETING 911 Western Ave., Ste. 509 Seattle, WA 98104 P: (206) 262-1999 cynthiac@3rdThirdMarketing.com www.3rdThirdMarketing.com

A full-service consulting and marketing agency specializing in helping communities connect with people in their 3rd third of life. Our deep experience and award-winning work in senior living is unmatched. Results oriented marketing, sales, operations and compliance consulting. Full suite of marketing & communications services. Booth: 1227 A CLOSER LOOK 460 S Peachtree St Norcross, GA 30071 P: (888) 446-5665 lisa.taliercio@a-closer-look.com www.a-closer-look.com

A Closer Look provides the senior living industry valuable, objective assessments of the services and standards that drive new business and improve your operations. Our professional field force provides an in-depth report on every aspect of your business including: digitally recorded telephone interactions, sales processes, interpersonal skills of staff, physical surroundings and much more. Booth: 739 A. O. SMITH NATIONAL ACCOUNTS 500 Tennessee Waltz Pkwy. Ashland City, TN 37015 P: (615) 804- 8696 plawson@hotwater.com www.hotwater.com

The A. O. Smith National Accounts Team provides full service solutions for all of your hot water needs. We offer nationwide service and product around the clock, 24/7/365. Booth: 1204 ACCELERATED CARE PLUS 4850 Joule St Suite A-1 Reno NV 89502 P: (800) 350-1100 jcummings@hanger.com www.acplus.com

ACP is the nation’s leading provider of modality-based clinical programs for physical rehabilitation providers. ACP combines advanced medical technology, evidence-based clinical programs, CEU-approved therapist training, and on-site program implementation and support to help rehabilitation providers raise standards of care, improve treatment outcomes and enhance quality of life for aging adults. Booth: 1218 ACT-ADVANCE CATASTROPHE TECHNOLOGIES 3835 N. Hillcrest #4 Wichita, KS 67220 P: (888) 747-1515 jchester@actact.com www.actcat.com

Advance Catastrophe Technologies is your partner for total disaster planning and recovery. Coast to coast ACT is the single source solution for 24/7 disaster response and reconstruction. Booth: 1025 ADOLFSON & PETERSON CONSTRUCTION 6701 W 23rd Strreet Minneapolis, MN 55426 P: (952) 544-1561 cbuescher@a-p.com, www.a-p.com

A&P brings years of experience to each senior living project we build, from independent-living communities to full-service continuing care retirement communities that include assisted-living, skilled-nursing and memory care. Our project teams draw on a wealth of knowledge to create attractive communities that meet the varied needs of today’s active seniors. Booth: 1216 ADVANCED HEALTHSTYLES 861 SouthPark Drive Suite 100 Littleton, CO 80120 P: (855) 326-6765 info@advancedhealthstyles.com www.advancedhealthstyles.com

Advanced Healthstyles provides quality of life solutions that support the 6 Dimensions of wellness for IL, AL, CCRC’s and Physical Therapy. We specialize NEW EXHIBITOR

in balance assessment/training tools, cognitive/social games and fitness/wellness equipment. Re - evaluate aging in place products for your community and residents. Movement is Medicine. Booth: 1213 AEROHIVE NETWORKS 330 Gibraltar Drive Sunnyvale, CA 94089 P: (408) 510-6100 info@aerohive.com www.aerohive.com

One-third of the provider magazine 2013 - Top 50 long term care organizations are Aerohive Customers. Aerohive Networks is a cloud networking company that provides comprehensive wireless network solution to address influx of mobile devices and benefit from cloud computing services. Aerohive provides enterprise-class access to every site with maximum security. Booth: 204 AFTER 55 8222 S. 48th Street, Suite 250 Phoenix, AZ 85044 P: (888) 252-0431 Robyn.Epps@forrent.com, www.after55.com

After55.com is an all-inclusive senior housing and care search platform designed to connect seniors, family members and caregivers to tools, options and resources to assist in the senior housing and care search. After55. com is the online component of After55.com™ housing & resource guide, a senior housing and care magazine that appears in select print markets. Booth: 1226 ALZHEIMER’S ASSOCIATION 225 North Michigan Ave., 17th Fl. Chicago, IL 60601 P: (800) 272-3900 www.alz.org

The Alzheimer’s Association is the world’s leading voluntary health organization in Alzheimer’s care, support and research. The Association works on a global, national and local level to enhance care and support for all those affected by Alzheimer’s ALFA PRESIDENT’S COUNCIL MEMBER

and related dementias and is the largest non-profit funder of Alzheimer’s research. Booth: 218 THE ALZHEIMER’S STORE 1936 Hempstead Tpke., Ste. 252 East Meadow, NY 11554 P: (646) 872-2690 Barnet@alzstore.com, www.alzstore.com

The Alzheimer’s Store provides patient focused products to caregivers and institutions. Our products are aimed to alleviate stress in the lives of the dementia patient and caregivers. We are the exclusive United States distributor of ‘find”who design and manufacture daily living aids and environmental enhancements for the dementia audience. Booth: 1229 AMERICAN ASSISTED LIVING NURSES ASSOCIATION 25220 Hancock Ave. Suite 420 Murrieta, CA 92562 P: (951) 677-8596 azimmerman@alnursing.org www.alnursing.org

The American Assisted Living Nurses Association is the only national non-profit association dedicated exclusively to nursing in assisted living. Operated by nurses, for nurses. AALNA’s mission is to promote effective nursing practice in assisted living such that nurses as well as residents benefit. Booth: 1103 AMERICAN HEALTHCARE SUPPLY 100 S Milwaukee Ave Vernon Hills, IL 60061 P: (800) 677-7180 nmikels@americanhotel.com www.americanhealthcaresupply.com

American Healthcare Supply brings hospitality – and more than 20 years of expertise – to the healthcare market, serving senior and assisted living residences, substance abuse centers, acute care communities and more. The company provides 50,000 items,1,600 national brands, over 2,500 incomparable-value registry® products and a portfolio of eco-friendly products. PREMIER SPONSOR

150 MORE THAN

D E D I C AT E D

Healthcare Representatives

WEâ&#x20AC;&#x2122;RE HERE (AND THERE) FOR YOU! Count on our dedicated network of sales reps, account managers, and customer care associates to help you find what you need for your residents. Let us be your single source, and take advantage of free, next-day delivery on thousands of maintenance, resident care, and environmental services supplies.

Trust HD Supply to deliver what you need, when you need it. Visit us at ALFA Booth #712.

Visit hdsupplysolutions.com for more information.

ADV 14-9131

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 1029 AMERIVAP SYSTEMS, INC. 31 Successful Way Dawsonville, GA 30534 P: (404) 891- 5359 gerry.carmichael@amerivap.com www.amerivap.com

AmeriVap Systems, Inc. markets a portfolio of commercial and industrial steamers. These products clean, deodorize, sanitize and disinfect surfaces without chemicals. Products feature low moisture (5%), low pressure (65 PSI), high temperature (220 degrees F), and multiple attachments for multiple applications. Products pass black light and swab tests. Booth: 803 ANGELS CONSULTING GROUP/ PATRIOT ANGELS 88 New Shackle Island Rd Suite B Hendersonville, TN 37075 P: (615) 757-3047 suzette@patriot-Angels.com www.Patriot-Angels.com

Angels Consulting Group specializes in senior strategic planning. Through careful analysis of the client’s financial situation we are able to assist with the often difficult process of moving to a community. We are the one stop shop for VA benefits, community placement, assistance in personal property sales and deferments. Booth: 341 AOD SOFTWARE 11575 Heron Bay Blvd Coral Springs, FL 33076 P: (954) 724-9809 sales@AODsoftware.com www.AODsoftware.com

AOD Software is the first fully CCHIT Certified® 2011 LTPAC EHR in long term care. AOD offers the only comprehensive and truly integrated solution for core financials, billing, electronic health records, operations, facility management, home health, assisted living, rehab services, point of sale, and much more.

Booth: 1116 AQUA BLOX EMERGENCY DRINKING WATER SOLUTIONS 2253 Vista Parkway West Palm Beach, Florida 33411 P: (866) 500 -2782 c.schooley@aquablox.com www.aquablox.com

Aqua Blox emergency drinking water solutions manufactures and nationally distributes Aqua Literz 5-year shelf-life emergency drinking water products designed for emergency preparedness. Aqua Literz reduces the cost of storing bottle water by eliminating the need to purchase new, and rotating old bottled water, two and a half times over a five year period. Booth: 1219 ASCOM US, INC. 300 Perimeter Park Drive Morrisville, NC P: (803) 447-5669 Sandralee.spigner@ascom.com www.ascom.us

Ascom’s broad product portfolio includes solutions for the acute, sub-acute and long term care markets. Ascom teleCARE IP emergency call system is a senior living solution designed to help streamline communication, improve quality of service, enhance resident satisfaction and boost caregiver productivity. Booth: 207 AUFDERWORLD CORPORATION 2750 Niagara Lane N. Plymouth, MN 55447 P: (763) 233-7720 wnorton@aufderworld.com www.aufderworld.com

Leading provider of cost effective DirecTV services for senior communities nationwide including customizable programming, HD and DVR capabilities. Additional services include common area and theater audio/video systems, community information and specialty channels. Ask about our innovative solutions to minimize capital outlay, reduce operating costs and turn amenities into revenue streams.

Booth: 126 BASIC AMERICAN MEDICAL PRODUCTS 2935 Northeast Pkwy Atlanta, GA 30360 P: (800) 554-9215 ltc@grahamfield.com www.grahamfield.com

Basic American Medical Products (a division of GF Health Products, Inc.) is a leading manufacturer of US-made beds, furniture, and mattresses for the long term care industry. We also offer a full “turn key” program, which includes complimentary interior design services by our experienced Healthcare design team. Booth: 1301 BEST BUS SALES 1216 Rand Road Des Plaines, IL 60016 P: (866) 287- 7253 sales@bestbussales.com www.bestbussales.com

Best Bus Sales is a full-service facility that sells, leases and services shuttle buses and vans, along with providing a complete line of parts, accessories and extended warranties. Our facility employs ASE-certified mechanics and body shop technicians. Signs plus is our in-house graphics department to detail anything from signage to vehicles. Booth: 639 BEST HEALTHCARE COMMUNICATIONS 302 East Street Parkville, MO 64152 P: (816) 421-1311 besthcus@aol.com www.bestgroup.com

Best Healthcare is an international manufacturer of advanced communication systems for the healthcare industry. We have U.L. Nurse call systems for large hospital application, several assisted living systems, RFID tracking systems, wireless systems and wandering alert systems. Booth: 240 BLUE ORANGE COMPLIANCE 5131 Post Rd. Suite 240 Dublin, OH 43017 P: (614) 270-9623

Blue Orange Compliance simplifies privacy and security for healthcare. With deep long term and postacute care experience and a broad array of senior care clients, Blue Orange Compliance provides an innovative, customized and costeffective approach to help you meet regulations and protect your information every step of the way. Booth: 941 BRAVELEAF, LLC 430 Boston Street Topsfield, MA, 01983 P: (617) 797-6782 eugene@braveleaf.com www.braveleaf.com

BraveLeaf provides software for assisted living communities that enables them to take better care of their residents. We designed our product around the day-to-day needs of real nurses and caregivers by embedding technology experts on the front lines of care. The result is easy-to-learn software, happy caregivers, and better care. Booth: 201 BRIGGS HEALTHCARE 7300 Westown Parkway, Ste. 100 Des Moines, IA 50266 P: (800) 247-2343 www.BriggsCorp.com

Trusted by more than 50,000 customers, Briggs Healthcare has been helping health care providers improve clinical and financial performance through a wide array of products for more than 65 years. Booth: 609 BROOKDALE 6737 W Washington, Suite 2300 Milwaukee, WI 53214 P: (414) 918-5000 rsandri@brookdaleliving www.brookdaleliving.com

Brookdale is a leading owner and operator of senior living communities throughout the U.S., providing senior living solutions in a variety of settings for all the places life can go.

john.dimaggio@blueorangecompliance.com www.blueorangecompliance.com

NEW EXHIBITOR

ALFA PRESIDENT’S COUNCIL MEMBER

PREMIER SPONSOR

Looking for opportunities to lower costs, increase revenue and improve customer satisfaction?

SIMPLIFY. IMPROVE. CONTROL COSTS. Over the past 16 years, we have delivered $455mm in savings to single, multi-facility systems and integrated delivery networks (IDNs) throughout the United States. Let US Foods速 help you maximize productivity, reduce costs and improve patient satisfaction.

For more information about our programs, services and cost management tools, email legacy@usfoods.com. 63

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 913 BULK TV & INTERNET 4030 Wake Forest Road, Suite 300 Raleigh, NC 27609 P: (877) 285-5881 sales@bulktv.com, www.bulktv.com

Bulk TV & Internet is leading provider of television and Internet solutions designed to meet the unique needs of longterm care and assisted living communities. Bulk TV & Internet serves upwards of 300,000 units nationwide with television programming services, digital satellite TV systems and highspeed Internet access services. Booth: 135 C.A. SHORT 4205 E Dixon Blvd Shelby, NC 28152 P: (800) 535-5690 info@cashort.com, www.cashort.com

C.A. Short implements strategic employee recognition programs designed around your organization’s goals and budgets. We develop engaging employee recognition programs for years of service awards, safety awareness, retirement, new hire, wellness, performance, leadership, peer to peer, and on-the-spot. Programs can be stand-alone or part of a total recognition solution. Booth: 219 CABOT WRENN PO Box 1767 405 Rink Dam Road Hickory, NC 28603 P: (828) 495-4607

Care and Compliance Group, Inc is the leading provider of assisted living and residential care training and compliance solutions. Since founding the company in 1984, Care and Compliance Group has assisted more than 100,000 administrators and healthcare professionals in acquiring their licensing and certification. Booth: 326 CARE TECHNOLOGY SYSTEMS 2920 Berry Hill Drive Nashville, TN 37204 P: (855) 855-3665 janderson@caretechsys.com www.caretechsys.com

Care Technology Systems provides remote monitoring services that improve the safety of seniors in the comfort of their residence while creating quantifiable, actionable data that will maximize the efficiency of staff and caregivers. Booth: 907 & 339 CARECONNECT BY ESCO TECHNOLOGIES 7372 Liberty One Drive Liberty Township, OH 45044 P: (513) 674-8999 Marketing@esco-tech.net www.CareConnectbyESCO.com

The Nation’s only income producing quadruple play in the senior living industry. TV, Phone, Internet & Nurse-Call. Booth: 1012 CARELIKE Two Concourse Parkway, Suite 300 Atlanta, GA 30328 P: (404) 250-8370

service@cabotwrenn.com, www.cabotwrenn.com

KWeisbrodt@CareLike.com www.CareLike.com

We, at Cabot Wrenn, pride ourselves in exploring, developing and manufacturing furniture that focuses on senior living environments and bridges the gap between healthcare and hospitality furniture.

CareLike has developed a healthcare resources database that is designed to improve individualized care coordination for patient needs at the local level. CareLike licenses the database to healthcare customers such as insurance companies, EAP organizations, Healthcare IT companies and non-profit organizations to assist with the transition of care process.

Booth: 603 CARE AND COMPLIANCE GROUP 25220 Hancock Avenue, Suite 420 Murrieta, CA 92562 P: (800) 321-1727

Booth: 734 CAREMERGE 222 West Merchandise Mart Plaza Floor 12 Chicago, IL 60654 P: (888) 996-6993 info@caremerge.com www.caremerge.com

Caremerge forges meaningful connections between providers, families and seniors seeking to improve communication in today’s complex healthcare environment. With a revolutionary, easy-to-use coordination platform, Caremerge keeps the team informed and cohesive through an intuitive interface that enables realtime staff interaction, provides families with peace of mind and improves senior wellness. Booth: 1106 CAREPATROL FRANCHISE SYSTEMS, LLC 428 S Gilbert Rd. Ste. 112 Gilbert, AZ 85296 P: (866) 560-5656 info@carepatrol.com www.carepatrol.com

With 130+ offices nationwide, CarePatrol Franchise Systems is the largest senior care placement agency - placing over 1,000 seniors/month by the end of 2014. Unlike low referral agency odds, you can expect a 33%+ move-in rate from CarePatrol scheduled tours. Be smart. Improve your odds. Partner with CarePatrol now! Booth: 402 CAREWEAR FASHIONS, LLC. 18100 Cashell Rd - Ste. 200 Rockville, MD 20853 P: (301) 590- 0717 alfredhouse@aol.com www.carewearfashions.com

CareWear Fashions offers sensible solutions with easy-on, easyoff garments. Our product is a one-piece, machine-washable garment that opens down the back with a zipper. This style inhibits the wearer’s ability to remove it independently yet looks dignified.

mgray@careandcompliance.com www.careandcompliance.com

NEW EXHIBITOR

ALFA PRESIDENT’S COUNCIL MEMBER

Booth: 229 CAREXTECH, INC. 1400 East Angela Blvd South Bend, IN 46617 P: (574) 876-1233 jhahn@carextech.com www.carextech.com

Recognized as a pioneer in healthcare communication and family engagement, CarexTech partners with assisted living organizations nationwide to create and sustain a higher level of communication and engagement between families, residents, and caregivers. CarexTech’s solutions help drive efficiency and reduce costs, ensuring that we are linking healthcare and touching lives. Booth: 1028 CARESUITE BY QUICKMAR 1017 S. Arbor Island Way Eagle, ID 83616 P: (208) 938-4845 sales@quickmar.com www.quickmar.com

CareSuite by QuickMAR allows you to customize and track resident care including medications, care plans, treatments, vitals, ADLs, behaviors, and nurses notes. With QuickMAR’s industry leading unified workflow, you can easily manage the entire medication lifecycle: new order entry by the pharmacy, order and delivery of medication, MAR updates, recording medication passes, completing scheduled cycle fills, and communicating with customers. Booth: 1220 CARF INTERNATIONAL 1730 Rhode Island Ave. NW Suite 410 Washington, DC 20036 P: (888) 281-6531 as@carf.org www.carf.org

CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of the persons served. Founded in 1966 as the Commission on PREMIER SPONSOR

Accreditation of Rehabilitation Communities, and now known as CARF International, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services.

wall-mounted touch screens and portable devices. The system identifies residents’ changes in condition and leading indicators of changes. It also manages the delivery of care, management of staff, and communication with families.

Booth: 919 CARING.COM 2600 South El Camino Real Suite 300 San Mateo, CA 94403 P: (650) 312-7117

Booth: 132 CHAMPION BUS, INC 331 Graham Rd. Imlay City, MI 48444 P: (800) 776-4943

mauricio@caring.com, www.caring.com

With nearly 2 million visitors a month, Caring.com is the leading online destination for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We provide thousands of original articles, helpful tools, a comprehensive directory of local eldercare services, and a vibrant community eager to share their wisdom. Booth: 534 CAWLEY COMPANY 1544 N. 8th Street Manitowoc, WI 54220 P: (800) 822-9539 info@thecawleyco.com www.thecawleyco.com

Cawley has been in the recognition and identification industry for over 60 years, specializing in name badges, photo identification, awards, signage, lapel pins and custom identification. Cawley supplies products to some of the world’s most respected companies. We aren’t happy until the customer is, pride ourselves on complete customer satisfaction and guarantee our products 100%! We are always improving existing and creating new products to keep up with the ever-changing needs of our customers. Booth: 418 CERNER CORPORATION 140 S. Friendship Drive New Concord, OH 43762 P: (800) 338-3681 www.cerner.com/extendedcare

Cerner Extended Care provides CareTracker, an innovative documentation system using

sales@championbus.com www.championlftransport.com

Introducing the LF Transport FlexBus™ built by Champion Bus. The FlexBus™ Line of vehicles represents the next generation of innovative vehicles that are designed to exceed the expectations of today’s passengers and operators. The Champion LF Transport FlexBus™ Low Floor provides the very best in vehicle accessibility without compromising reliability and safety. The FlexBus™ combination of patent and patentpending technologies eliminates the need for hazardous interior steps and cumbersome lifts, producing equal access and a positive experience for all riders. Booth: 226 CHEM-DRY (A DIVISION OF HARRIS RESEARCH, INC.) 124 12th Ave., South Suite 300 Nashville, TN 37203 P: (615) 806-8121 bill.may@hrisupport.com, www.chemdry.com

Chem-Dry is the world’s largest carpet cleaning network. ChemDry’s patented hot carbonation extraction process utilizes very little water, resulting in cleaned carpeting that dries in 1 to 2 hours. The all natural cleaning solution contains no soaps or detergents leaving behind no sticky residue. Booth: 1132 CINTAS 6800 Cintas Blvd. Mason, OH 45040 P: (860) 985-4323 banalettij@cintas.com www.cintas.com/healthcare

Cintas Corporation provides highly specialized services to thousands of healthcare

customers throughout North America. Cintas assists healthcare customers through innovative programs dedicated to improving infection control, safety, security, confidentiality and image. We deliver the most relevant, contemporary products with the most professional service organization in the industry. Booth: 833 CISCOR 126 W Main St,Norman, OK 73069 P: (800) 462-0191 angela@ciscor.com www.ciscor.com

Since 1982, CISCOR has provided innovative wireless and hardwired emergency call, and wander management solutions. Our 24/7/365 service and support sets the industry standard. Annunciation of alarms to two-way radios improves communication and response time and ensures staff accountability. Integrates with and monitors other community equipment and generates intuitive management reports. Booth: 1026 COASTAL RECONSTRUCTION GROUP 3660 Howell Branch Ct. Winter Park, FL 32792 P: (407) 644-1800

shower and tub shower with design guidance from Ron Mace, AIA, one of the countries leading proponents of universal design and accessibility. For over thirty years, Aquarius has been specified in leading healthcare communities across the nation. Comfort Designs was developed in 1999 to focus primarily on senior living and aging-in-place. Booth: 533 COMFORTEK SEATING 1410 - 39 Street North Lethbridge, AB T1H 5M8 Canada P: (888) 678-2060 randy@comfortekseating.com www.comfortekseating.com

Comfor Tek Seating manufactures dining and resident chairs designed specifically to accommodate the needs of assisted living and long term care communities. Most chairs include a mobility options such as the ROYAL-EZ, a patented lever devise enabling a caregiver to move a seated person up to a table with ease. Booth: 1206 CONNECTED LIVING INC. 400 Crown Colony Suite 102 Quincy, MA 02169 P: (617) 328-1600

info@coastalreconstruction.com www.coastalreconstruction.com

info@connectedliving.com www.connectedliving.com

Coastal Reconstruction Group is a general contracting firm specializing in fire, wind, and water restoration with more than 27 years of experience working in and around Senior Living Residences. Coastal is on standby 24/7/365 with our Rapid Response Program to jump into action during any property emergency.

ConnectedLiving is the senior living industry’s leading resident, family and staff engagement solution. ConnectedLiving offers a unique combination of technology, training and support with proven success in getting older adults online in an easy, secure and social way.

Booth: 640 COMFORT DESIGNS 435 Industrial Road Savannah, TN 38372 P: (800) 443-7269 www.comfortdesignsbathware.com

Comfort Designs comes from a proud heritage, its roots from a proud name- Aquarius. Aquarius manufactured the first ANSI compliant accessible

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21

A Driven Leader in Capital Solutions.

Proud to Support the Fight Against Alzheimer’s. Contemporary Healthcare Capital is a proud partner with Highway To Help and FiftyPlus Racing, in the fight against Alzheimer’s disease. Through our sponsorship, we are committed to raising money and awareness for Alzheimer’s and to support the goal toward better treatments, care, and eventually a cure. With over 20 years of developing healthcare financing solutions for small and medium sized businesses, we go above and beyond to help get your capital on the right track.

ContemporaryCapital.com 732-578-0533 (Main)

fiftyplusracing.com

For more information, please contact: Doug Korey at: 732-704-7947 (Direct) dkorey@contemporarycapital.com

Dan Contardi at: 732-704-7946 (Direct) dcontardi@contemporarycapital.com

NEW EXHIBITOR

ALFA PRESIDENT’S COUNCIL MEMBER

PREMIER SPONSOR

Booth: 433 CONSOLIDATED FIRE PROTECTION 17461 Derian Ave, Suite 114 Irvine, CA 92692 P: (949) 866-4501 info@cfpfire.com www.cfpfire.com

Consolidated Fire Protection performs fire and life safety design, install, retrofit, service, inspection and central station monitoring for all fire and life safety systems (fire alarm, sprinkler, nurse call, kitchen hoods, extinguishers, backflow, e-lights, etc.) throughout the entire United States, Canada, Puerto Rico and Guam. Booth: 1133 CONTEMPORARY HEALTHCARE CAPITAL, LLC 1040 Broad Street, Suite 103 Shrewsbury, NJ 07702 P: (732)578-0533 dkorey@contemporarycapital.com www.contemporarycapital.com

Contemporary Healthcare Capital LLC (“CHC”) is a specialized finance company that provides senior mortgages, mezzanine debt, and equity to small and mid-sized companies in the healthcare services industry. CHC provides a broad spectrum of financial products to meet the specific needs of their clients, including financing for acquisition, renovations, partnership buyouts, working capital, cashout, and construction. CHC is a direct lender and investor that originates, underwrites, closes and services its own products, allowing for a seamless program for each borrower. Booth: 917 CORNELL COMMUNICATIONS, INC. 7915 North 81 Street Milwaukee, WI 53223 P: (414) 351-4660 alf@cornell.com, www.cornell.com

Cornell, the expert in Nurse Call, provides systems for Independent, Assisted and Skilled Care. Interested in reducing call response time and increasing resident and family satisfaction? inform, our new Touchscreen, handset based product adds

text and talk communication, locates mobile residents and allows you to tabulate the actual services provided. Booth: 320 CRANDALL CORPORATE DIETICIANS 1930 North Arboleda Suite 101 Mesa, AZ 85213 P: (888) 546-3273 info@consultingrd.com www.consultingrd.com

For consistent, high-quality, dining services systems in your communities look to Crandall Corporate Dietitians. We are the nation’s leader, providing comprehensive consulting services using your systems or ours. We have world-class menus that are respected in the industry. Let us show you the Crandall Difference. Booth: 635 DEMENTIA CARE SPECIALISTS, A CPI SPECIALIZED OFFERING 10850 West Park Place Suite 600 Milwaukee, WI 53224 P: (877) 816-4524 dcs@crisisprevention.com www.crisisprevention.com

Dementia Care Specialists (DCS) is a total dementia care solutions provider. With nearly 60 years of cumulative experience, DCS provides state-of-the-art dementia training and program consultation. As a result, persons with dementia experience a higher quality of life, caregivers find more job satisfaction, and providers improve their business results.

Booth: 501 DIRECT SUPPLY, INC. 6767 N. Industrial Rd. Milwaukee, WI 53223 P: (800) 634-7328 info@directsupply.com www.directsupply.com

Direct Supply helps build, equip and run senior living communities through innovative solutions and unexcelled response to customer needs. For almost 30 years, our employee-owned company’s mission has been to enhance the lives of millions of America’s seniors through our commitment to senior living. Booth: 325 EASY MEAL / OREGON FREEZE DRY, INC. 525 SW 25th Avenue Albany, OR 97321 P: (541) 967-6418 pam.bentley@ofd.com www.easymealfoodservice.com

Easy Meal is a cost effective solution to your Emergency Food Mandate. Complete nutritious, great tasting meals, with a proven 10 year shelf life. The prep is easy, minimal staff required, just add water. New deluxe and core kits are specially designed for assisted living residents. Booth: 1125 ECOLAB, INC. 370 N. Wabasha St. St. Paul, MN 55102 P: (800) 352-5326

Your Residents’ One Stop Shop for Financial Guidance – our financial resource call center will walk them through and connect them with resources for LTC Insurance, VA benefits, loans, accessing their fife insurance and more – all without financial product sales. You only have to remember one name – Elder Resource Benefits Consulting. Booth: 1108 ELDERLIFE FINANCIAL SERVICES, LLC. 7529 Standish Place Suite 300 Rockville, MD 20855 P: (888) 228-4500 bduber@elderlifefinancial.com www.elderlifefinancial.com

Elderlife is the only national company that provides a solution to bridge the cost of senior housing and care allowing the senior to make your community home today. Booth: 912 ELDERMARK SOFTWARE & EMAR 5610 Rowland Road Suite 130 Minnetonka MN 55343 P: (952) 931-9660 greg@eldermark.com www.eldermark.com

Eldermark is transforming care delivery in Senior Housing with 10 interoperable modules including marketing, clinical, EMAR, risk management, billing, general ledger, point of care, nurse call, cloud storage, HIE Health Information Exchange. Driving care from bedside to billing.

www.ecolab.com

Booth: 1134 DIGITAL CARE SYSTEMS, INC 2000 C Hartel Street Levitown, PA 19057 P: (215) 946-7700 jkelley@mydigitalcare.com www.digitalcare.com

We have a wireless emergency call system with two-way voice communication without the need for resident telephone service. Site wide coverage, self testing, in-room paging and much more including our safe-t-net hot spot technology.

Ecolab is the global leader in water, hygiene and energy technologies and services that provide and protect clean water, safe food, abundant energy and healthy environments. Ecolab delivers comprehensive programs and services to the food, healthcare, and hospitality markets. Booth: 741 ELDER RESOURCE BENEFITS CONSULTING 365 Boston Post Rd #390 Sudbury, MA 01776 P: (508) 270-7556

Booth: 202 EMPLOYEE AND FAMILY RESOURCES 505 Fifth Avenue Suite 600 Des Moines, IA 50309 P: (877) 833-1387 lutter@efr.org www.efr.org/myeap

Employee & Family Resources offers a valuable Employee Assistance Program along with innovative and comprehensive health and wellness services to bring wellbeing solutions to your workplace

mike@elderbenefitsconsulting.com www.elderbenefitsconsulting.com

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 333 ENQUIRE SOLUTIONS 6855 S. Havana Street Suite 645 Centennial, CO 80112 P: (720) 428-5800

Booth: 1304 FIDELITY BANK 5401 Kirkman Rd. Suite 310 Orlando, FL 32819 P: (407) 690-8292

info@enquiresolutions.com www.enquiresolutions.com

joseph.arie@lionbank.com www.lionbank.com/joseph.arie

Enquire Solutions offers customized call centers and CRM software. Our call center solutions help increase census and improve customer service for your communities by ensuring that every lead is promptly captured, responded to and followed-up with. Our CRM solution, EnquireLEADS™ is a recognized leader for cloud software in senior living.

Fidelity Bank announces an expanded lending program for owners of assisted living communities and skilled nursing communities. Our expanded lending program offers owners the ability to access long term financing for purchases, refinances, renovations and expansion for your senior housing business.

Booth: 317 ENVIRONMENTAL SPECIALTY PRODUCTS PO Box 77806 Corona, CA 92877 P: (951) 371-5792 environmentalsp@sbcglobal.net www.EnvironmentalSpecialtyProducts.com

Manufacturer and distributor of the finest in outdoor furniture. 35 year warranty, No painting ever made in the USA, LEED certified materials — benches, tables and chairs, rockers and more. Booth: 1101 EXTENDED CARE PRO P.O. Box 113 East Troy, WI, 53120 P: (262) 684-5600 victor@ecp123.com www.extendedcarepro.com

ECP is a web-based care and medication management software for assisted communities. ECP has many unique features including eMAR that interfaces with pharmacies to sync med orders. It also has a complete care management program including integrated assessments, care plan wizard, point of care charting, alerts/reminders including emails & text messages, state mandated reports, marketing and billing.

Booth: 239 THE FINE ART & FRAME COMPANY 119 W. Oak Fort Collins, CO 80524 P: (970) 490-1001 wendy@thefineartandframecompany.com www.thefineartandframecompany.com

The Fine Art and Frame Company is an art consulting firm that specializes creating unique interior spaces and diverse art selections. Since 1992, our staff with over 60 years of combined experience has transformed senior living communities, health care communities, and hospital venues into vibrant and inviting environments. All framing is within our facility and never outsourced. Booth: 1201 FIRST QUALITY PRODUCTS 80 Cuttermill Rd Great Neck, NY 11021 P: (800) 227-2551 fqpsales@firstquality.com www.prevail.com

First Quality Products, Inc brand name Prevail, manufactures high quality disposable adult incontinence products and washcloths. By focusing on innovation, Prevail brings innovative products such as new prevail Per-Fit underwear for men and women. Contact us to discuss Marketing Programs and Products including Prevail Per-Fit underwear for men and women.

NEW EXHIBITOR

Booth: 119 FLOOR PLAN IMAGING 5022 Creek Shadows Drive Kingwood, TX 77339 P: (602) 370-1197 info@floorplanimaging.com www.floorplanimaging.com

Floor Plan Imaging creates trueto-life 3D floor plans which is a great sales and marketing tool for resident recruitment. All of your apartment features are exactly matched. Each 3D floor plan is built true-to-scale and can be fully furnished. Great to use in all of your sales and marketing materials. Booth: 638 FORBO FLOORING SYSTEMS 8 Maplewood Drive Hazleton, PA 18202 P: (800) 842-7839 info.na@fobo.com www.forboflooringna.com

Forbo Flooring Systems manufacture the most technically superior performance textile and linoleum floor coverings available that are engineered for a life time of use. Forbo’s textile products include Entrance Systems and an alternative to traditional tufted carpets that have a proven performance history for over 40 years. Forbo’s linoleum products have been satisfying customer needs for the last 150 years. Booth: 925 FULMEDIA INTERACTIVE PO Box 778 Lititz, PA 17543 P: (717) 626-0154 info@fulmediainteractive.com www.fulmediainteractive.com

Exceptional interactive 360° Virtual Tours for your website that motivate your prospects to schedule personal visits and become new residents. Our mobile device option delivers your 360° virtual tour experience on iPads, iPhones and other mobile devices, and showcases your communities to prospective residents and their on-the-go family members.

Booth: 513 G5 550 NW Franklin, Suite 200 Bend, OR 97701 P: (541) 306-3374 info@getg5.com www.getg5.com

G5 is the leading provider of Digital Experience Management® (DXM®) software and services in the Senior Living industry. The G5 DXM Platform singularly connects every digital experience to drive traffic, move-ins and revenue. Products and services include responsive design websites, SEO, social SEO, SEM, reputation management, business intelligence, and client performance management. Booth: 203 GC3, LLC 1025 Ashworth Road #201 West Des Moines, Iowa 50265 P: (515) 267-2490 paul.nilles@gc3builders.com www.gc3builders.com

When catastrophe strikes — fire, flood, storm, earthquake — we are there to help. We are GC3, reconstruction experts, and we believe that catastrophe response is as much about rebuilding communities as it is about rebuilding structures. Our long experience constructing and reconstructing organizational facilities and other businesses has given us the confidence and the knowledge to build quickly, and the compassion to provide comfort and relief every step of the way. We help organizations, businesses and insurance adjusters see the path forward. We don’t simply rebuild facilities; we rebuild people’s worlds. Booth: 810 GENESIS REHABILITATION SERVICES 101 E. State Street Kennett Square, PA 19348 P: (800) 728-8808 GRSBusDev@Genesishcc.com www.Genesisrehab.com

Genesis Rehab Services (GRS) is the leading provider of physical therapy, occupational therapy, speech therapy, respiratory therapy and wellness services for the older adult population. ALFA PRESIDENT’S COUNCIL MEMBER

PREMIER SPONSOR

As one of the largest and strongest rehab organizations in the country, GRS partners with skilled nursing communities, assisted living communities, independent living communities, hospitals, home health companies, adult day care programs and outpatient clinics to provide comprehensive therapy services. Booth: 1128 GENTIVA HEALTH SERVICES, INC. 3350 Riverwood Pkwy., Ste. 1200 Atlanta, GA 30339 P: (770) 951-6037 chris.macinnis@gentiva.com www.gentiva.com

Booth: 113 GLOBAL CASH CARD 7 Corporate Park Irvine, CA 92606 P: (949) 751-0360 ext. 202 jfp@globalcashcard.com www.globalcashcard.com

Global Cash Card is the proven specialist in customized paycard solutions that are simple to implement and easy to use. We are a no cost and fully in-house solution. Our state-of-the-art proprietary technology, 24x7x365 free-live customer service, and full implementation and field support services provide you the best payroll card solution in the industry.

GuideOne Insurance is one of America’s leading insurers of nursing homes, assisted living, and independent living communities. In addition to specialized and comprehensive insurance protection, our experienced claims team provides fast and efficient service while the GuideOne Center for Risk Management provides customers valuable resources to help avoid a loss. Booth: 1110 HAMILTON CAPTEL 1006 12th Street Aurora, NE 68818 P: (877) 662-4144 www.hamiltoncaptel.com/seniorliving

Gentiva Home Health, Hospice & Community Care has been bringing great healthcare home for 40 years. As the nation’s largest provider of Home Health and Hospice Services, our nurses, therapists and other healthcare professionals are dedicated to carrying out the company mission: to improve quality of life for those we serve through the delivery of clinical excellence, extraordinary service and compassionate care, while being recognized as the leader in home health and hospice services. Each year, Gentiva provides home health and hospice services to more than 350,000 patients from more than 420 community locations nationwide. Booth: 129 GERMBLOC WILLSPEED TECHNOLOGIES 2121 East Plaza Loop Boise, ID 83687 P: (208) 608-9658 roger@willspeedtech.com www.germblocpro.com

GermBloc introduces a health and wellness system for assisted living centers, providing health and wellness products for the elderly with low immune systems and sensitive skin. Products include a revolutionary alcohol-free hand that build sanitizer lotion. Ultra hand health soap, Antimicrobial cleaner for high touch areas and fabric reducing bacteria and odor.

Booth: 808 GORDON FOOD SERVICE 1300 Gezon Parkway Wyoming, MI 49509 P: (800) 968-7500 www.gfs.com

Gordon Food Service® is North America’s largest familyowned broadline foodservice distributor. We offer an extensive line of products, services, and technology designed specifically for effective and efficient foodservice, environmental services, and laundry operations. Booth: 1120 GUARDIAN PHARMACY 1776 Peachtree Road NW, Suite 500 Atlanta, GA 30309 P: (404) 554-1629 rich.eakins@guardianpharmacy.net www.guardianpharmacy.net

Service and quality-focused, Guardian Pharmacy is one of the largest and fastest-growing institutional and long-term care pharmacy companies in the U.S. Our unique business model allows us to create value for each of our customers. Booth: 205 GUIDEONE INSURANCE 1111 Ashworth Road West Des Moines, IA 50265 P: (515)267-5193 jbonney@guideone.com www.guideone.com

The Hamilton CapTel senior living program ensures that your residents are connected with family, friends and caregivers through the availability of a no-cost (requires independent third-party certification) Hamilton CapTel phone. When your residents listen while reading captions of everything said on the phone – the results are amazingly clear. Booth: 518 HAMILTON INSURANCE AGENCY 4100 Monument Corner Dr, Ste 500 Fairfax, VA 22030 P: (800) 275-6087 jmoyer@hamiltoninsurance.com www.hamiltoninsurance.com

Hamilton Insurance Agency is a nationally recognized insurance brokerage specializing in commercial lines, health & welfare benefits, workers’ compensation, claims administration, risk management, employee benefits administration, and customer service call center solutions. Booth: 1217 THE HARLOFF COMPANY 650 Ford Street Colorado Springs, CO 80915 P: (719) 434-5927 lcrosby@harloff.com www.harloff.com

Harloff manufactures a complete line of medication furniture. Our wood look medication carts and in room medication cabinets are designed to support

culture change initiatives that want a homelike look. Our wall cabinets feature slam locks to ensure security and work space for medication preparation. Booth: 1016 HCAREERS 400 - 4789 Kingsway Burnaby, BC V5H 0A3 Canada P: (800) 832-3738 events@hcareers.com www.hcareers.com

Hcareers has been the leading career site for the hospitality and foodservice industries for 15 years. With over 200,000 unique visitors per month and over 55,000 searchable resumes in our candidate database, Hcareers enables Canadian senior living employers to reach the largest available audience of hospitality job seekers. Booth: 712 HD SUPPLY 10641 Scripps Summit Ct. San Diego, CA 92131 P: (858) 831-2127 Patrice.Pagano@hdsupply.com www.hdsupplysolutions.com

HD Supply Facilities Maintenance is the only distributor to stock facility maintenance, healthcare maintenance, housekeeping, and resident care parts, supplies, and equipment. We offer free, next-day delivery on most orders to most areas. Use us as your single-source supplier and you’ll save time and money in your procurement process. Booth: 1211 HEALTHCAP 201 S Main Street, Suite 200 Ann Arbor, MI 48104 P: (734) 996-2700 info@HealthCapUSA.com www.HealthCapUSA.com

HealthCap is a member-owned insurance company dedicated to providing liability insurance and risk management services to long term and post-acute care providers throughout the United States. We are a community of insurance professionals and

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 service providers working together to deliver effective and affordable risk management solutions to nonprofit and for-profit skilled nursing, assisted community, developmentally-disabled, and sub-acute care providers.

management of ancillary services to a diverse mix of satisfied clients.

Booth: 103 HEALTHCARE SERVICES GROUP, INC. 3220 Tillman Drive Suite 300 Bensalem, PA 19020

mikekelly@healthcaresigns.com www.healthcaresigns.com

P: (215) 639-4274 www.hcsgcorp.com

Since 1976, Healthcare Services Group has delivered exceptional housekeeping/laundry and dining/ nutrition services to an everchanging healthcare industry. Headquartered in Bensalem, PA with strategically-located regional and district operations around the county, we provide professional

HealthcareSource is the only vendor that delivers complete talent management software, services, and content exclusively for healthcare. Our solutions help you transform talent acquisition, performance management and learning to align your staff with core challenges, such as improving the resident experience.

hospitals physicians and payers to address readmission management and care coordination challenges. HealthMEDX Vision is both CCHIT and ONC-ATCB Certified.

HealthcareSigns.com is in the business of providing long term care communities, medical practices, and hospitals the very best code compliant, easy to order, healthcare signs available today.

Booth: 110 HEALTHMEDX, LLC 5100 N. Towne Centre Drive Ozark, MO 65721 P: (877) 875-1200

info@healthsense.com www.healthsense.com

Booth: 434 HEALTHCARESOURCE 100 Sylvan Road, Suite 100 Woburn, MA 01801 P: (800) 869-5200

The HealthMEDX Vision solution provides an integrated, clinical and financial EMR and CRM across the entire LTPAC care continuum. The SaaS based architecture supports interoperability with

Booth: 410 HEALTHCARE SIGNS, INC. 2156 Amnicola Hwy Chattanooga, TN 37406 P: (877) 714-6588

events@healthcaresource.com www.healthcaresource.com

www.healthmedx.com

Booth: 321 HEALTHSENSE, INC. 1191 Northland Drive, Suite 100 Mendota Heights, MN 55120 P: (800) 576-1779

Healthsense, the fastest growing provider of aging services technology, provides technologyenabled care solutions for the entire senior care continuum. With a full range of remote monitoring, emergency response, and wellness management solutions, Healthsense helps senior care providers reduce costs, increase independence, and enhance caregiver and senior experiences

A Trusted Financial Partner to Senior Living Companies since 1992

For more information:

2829 Townsgate Road, Suite 350 Westlake Village, CA 91361 805-981-8655 Phone | 805-981-8663 Fax

NEW EXHIBITOR

Clint Malin - EVP and CIO clint.malin@LTCREIT.com Mark Hemingway - VP of Marketing mark.hemingway@LTCREIT.com

ALFA PRESIDENTâ&#x20AC;&#x2122;S COUNCIL MEMBER

PREMIER SPONSOR

Booth: 416 HEKMAN CONTRACT 860 E Main Ave Zeeland, MI 49464 P: (616) 748-2660 mmickey@hekman.com www.hekmancontract.com

Hekman Contracts senior living furnishings have been developed, designed and engineered to meet the specific needs of seniors and other residents of assisted living and healthcare communities. Booth: 411 HERITAGE MEDCALL 202 E Virginia Ave Tampa, FL 33603 P: (800) 396-6157 THeselton@heritagemedc www.heritagemedcall.com

Heritage MedCall provides affordable and reliable communication solutions for virtually any type of healthcare facility. With 20 years of experience in the healthcare field Heritage MedCall distinguishes itself from our competition by our solid products and our commitment to outstanding service. This commitment extends to our nationwide dealer network as well as their customers, the people who make the important decisions to choose systems they can depend on every day. Booth: 1118 HI HEALTHINNOVATIONS 12125 Technology Drive Eden Prairie, MN 55344 P: (855) 523-9355 www.hihealthinnovations.com

As part of UnitedHealth Group, an organization that serves more than 75 million people and is dedicated to helping people live healthier lives, hi HealthInnovations is addressing the important consumer health need of hearing loss by increasing access to hearing testing and high-tech, affordable hearing aids with robust customer support.

Booth: 509 HOLSAG CANADA 164 Needham St Lindsay, ON K9V 5R7 Canada P: (888) 745-0721 info@holsag.com www.holsag.com

Holsag is a privately owned business that has been operating in Europe and North America for over 50 years. Holsag Canada services the North American market and has shipped more than one million chairs worldwide. Holsag chairs are made exclusively from 100% European beech hardwood, and are truly built to last. Booth: 428 HORST CONSTRUCTION 320 Granite Run Drive Lancaster, PA 17601 P: (717) 581-9900 bmack@horstgroup.com www.horstconstruction.com

Horst Construction provides design/build, construction management and general contracting services to senior living providers throughout the mid-atlantic region. For more than 120 years, our experience, integrity and craftsmanship have enabled Horst to build exceptional environments for our clients. Booth: 507 HPSI PURCHASING SERVICES 5740 Windmill Way #11 Carmichael, CA 95608 P: (800) 223-4774 dickm@hpsionline.com www.hspionline.com

HPSI, a Group Purchasing Organization with health care membership over 10,000 and over 200 loyal vendors, provides members with substantial volume discounts and low prices on a wide range of products, services, technology and equipment. Booth: 316 HUR HEALTH AND FITNESS EQUIPMENT 3019 Commercial Avenue Northbrook, IL 60026 P: (847) 729 2636 sales@hurusa.com, www.hurusa.com

The HUR computerized Smart Card exercise machines and HUR iBalance testing systems provide a comprehensive solution to implement active aging and medical fitness programs and to measure the outcomes. Booth: 1304 ILLUSTRATUS 8455 Lenexa Drive Overland Park, KS 66214 P: (866) 881-8900 customersupport@illustratus.com www.illustratus.com

For years, Illustratus has provided powerful online editing software to create the nation’s best resident communications. These tools are available to create completely customized newsletters, activity calendars, marketing materials and more. Our platform includes an integrated approach to reach residents and families in both print and digital formats. Booth: 232 IMPACTACTIVE HIP PROTECTORS 233 Richmond Street Providence RI 02903 P: (401) 441- 6525 info@impactwear.com www.impactactive.com

Impactactive™ Hip Protectors – high quality underwear designed to help prevent hip fractures in a fall. Incorporating SoftShield Technology™, a soft, thin, lightweight material that hardens on impact to attenuate high levels of force, Impactactive™ garments are launderable (washing machine and dryer) and deliver the most comfortable, cuttingedge hip protection available. Booth: 1205 INNOVATIX, LLC 555 West 57th Street New York, NY 10019 P: (888) 258-3273 www.innovatix.com

Innovatix, LLC is a dynamic, full-service group purchasing organization serving alternate site providers nationwide. Innovatix offers substantial savings to members through an expanding portfolio of pharmaceuticals, medical and office supplies,

and support services. Our commitment to outstanding customer service and unique, added-value programs continues to make us an industry leader. Booth: 1124 INSIGHT WORLDWIDE, INC. 670 Hawthorne Ave SE Ste 240 Salem, OR 97301 P: (888) 314-8908 info@insightww.com, www.insightww.com

Insight Worldwide helps in identifying job candidates with the will to provide excellent care to your residents in the positions of: general care, memory care, skilled nursing and administration/support positions With premium care selection from insight worldwide you can make your communities thrive. Booth: 1107 INTEL - GE CARE INNOVATIONS 3721 Douglas Boulevard, Suite 100 Roseville, CA 95661 P: (800) 450-0970 bryce.porter@careinnovations.com www.careinnovations.com

Intel-GE Care InnovationsTM creates technology-based solutions that give people confidence to live independently, wherever they are. We feature a full portfolio of resident safety technology for senior living including pull cords and pendants, wander and fall management and smart sensor solutions. Booth: 934 INTERSTATE RESTORATION 3401 Quorum Drive, Suite 300 Fort Worth, TX 76137 P: (800) 622-6433 waynem@interstaterestoration.com www.interstaterestoration.com

Interstate is an emergency restoration and general contractor specializing in restoring hospitals, medical facilities and senior care properties nationwide. Whether it’s damage from water, fire, or storms – Interstate makes coping with a disaster more manageable by providing one place for all of your emergency restoration, reconstruction, and property damage consulting needs.

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 225 ISENIORSOLUTIONS 2807 Kings Crossing Drive Kingwood, TX 77345 P: (832) 947-3798 amcvicker@iseniorsolutions.com www.iseniorsolutions.com

iSeniorSolutions produces highquality leads for senior living, health care and funeral homes across the United States and Canada. Whether you own a nursing home, provide in home care or off¬er funeral services, we can help you grow. Booth: 211 ITACIT HEALTHCARE INC One Boston Place Boston, MA 02108 P: (855) 246-5196 info@itacit.com www.itacit.com

Itacit Healthcare is a provider of cloud software specializing in workforce optimization. Over 75,000 employees use Itacit every day to learn, train, communicate, recruit, and manage compliance which leads to the reduction of staff management costs. Itacit creates better resident care through better staff care. Booth: 541 IT’S NEVER 2 LATE 7330 S Alton Way, Suite O Centennial, CO 80112 P: (303) 806-0797 dale@in2l.com www.in2l.com

It’s Never 2 Late builds computers residents enjoy. These intuitive systems inspire potential at any age – regardless of physical or cognitive disabilities. Our unique combination of adaptive hardware and software delivers personcentered therapy and engagement activities only today’s technology can provide; empowering individuals to connect, engage and enjoy life more fully.

Booth: 432 JAVA MUSIC CLUB 1316 129A Street Surrey, BC V4A 346 Canada P: (855) 470-5282 info@javamusicclub.com www.javamusicclub.com

A unique evidence-based activity program that supports the mental and emotional health of seniors. It specifically targets loneliness and depression by emotionally engaging participants in helping each other. It can be facilitated by existing staff and it works at all levels of senior care, including memory care. Booth: 441 JUST IN TIME COMMUNICATIONS 1485 Andrew Dr. Unit K Claremont, CA 91711 P: (888) 985-3777 josh@justintime.tv, www.justintime.tv

Just In Time Communications has been a valued dealer for DirecTV for over 15 years. We have provided standard definition, high definition, as well as digital solutions for hotels, universities, and healthcare communities. We look forward to providing outstanding satellite solutions as well as customer service to all our potential clients. Booth: 910 KABA ACCESS AND DATA SYSTEMS AMERICAS 2941 Indiana Avenue Winston-Salem, NC 27105 P: (800) 849-8324 dale.mathias@kaba.com www.kaba-adsamericas.com

Kaba Access & Data Systems Americas offers a diverse and costeffective product line of access control systems designed for your resident’s safety. Our products are made in the USA and comply with the Buy American Act. Booth: 105 KIST INDUSTRIES, LLC 720 W. Cheyenne Ave., #60 North Las Vegas, NV 89084 P: (702) 826-4700 Service@BestOverBedTable.com www.BestOverBedTable.com

NEW EXHIBITOR

The KIST Best Over Bed Table™ is designed for ease of use, stability and durability. Although intended primarily to bring a new level of quality to home environments, it is rugged enough for hospitals and offices as well. Booth: 1310 KODAK ALARIS 2400 Mt. Read Blvd. Rochester, NY 14615 P: (585) 726-5116 megan.alekson@kodakalaris.com www.kodakalaris.com/go/di

Efficient health information exchange begins with Kodak Alaris’ ConnectCare Solutions. Achieve provider interoperability by capturing, creating, and exchanging vital, structured, standards-based patient information. Transform your healthcare communications with direct messaging, a secure fax alternative method enabling providers to comply with government mandates and meaningful use requirements. Connect your continuum of patient-centered care with a foundation of worldrenowned imaging hardware, software and solutions. Booth: 307 KRONOS INCORPORATED 297 Billerica Road Chelmsford, MA 01824 P: (800) 225-1561 www.kronos.com/healthcare/long-term-care

Kronos for long term care is the industry leading software suite that helps healthcare providers manage their most expensive asset: their workforce. The Kronos for long term care suite includes hiring, HRMS, scheduling, time & attendance and payroll and is use in over 6,000 LTC communities across North America. Booth: 711 KWALU 6160 Peachtree Dunwoody Rd Bldg. C Atlanta GA 30328 P: (678) 690-5600 info@kwalu.com www.kwalu.com ALFA PRESIDENT’S COUNCIL MEMBER

Kwalu’s Designed to Last® furniture delivers beauty and durability to any environment and carries our unique 10-year, performance warranty on both construction and finish. Our products are well suited for dining and activity, resident rooms, treatment rooms, common areas, bariatric and more. Kwalu offers complete collections ranging from traditional to transitional and we customize to fit your space. Booth: 1233 LG CNS 501 S. Austin Avenue, Suite 1260 Georgetown, TX 78626 P: (446) 635-6990 candrews@quantum-age.com www.chr.lgcns.com

LG CNS delivers state-ofthe-art smart technology with innovative EHR, point-of-care and telemedicine solutions. Providers benefit from the system’s mobility, accuracy, real-time documentation and staff communication at the point-of-care. Booth: 1127 LANSDALE GROUP 6801 Whittier Avenue, Suite 201 McLean, VA 22101 P: (703) 288-0242 doug.ricks@lansdalegroup.com www.lansdalegroup.com

Lansdale Group’s senior living CRM template for salesforce. com provides a comprehensive, modern suite of sales and marketing automation tools to help grow your lead base, increase conversion ratios, and maximize occupancy. Lansdale Group also provides complimentary care and billing modules as part of a completely integrated, customer centric business system. Booth: 632 LEADERSTAT 1322B Manning Parkway Powell, OH 43065 P: (877) 699-7828 jobs@leaderstat.com www.LeaderStat.com

LeaderStat is a national healthcare recruiting and consulting firm dedicated to the senior living and PREMIER SPONSOR

acute-care industries. We place top performers in key roles on an interim, retained and contingency basis. Our consulting division assists clients in a variety of operational areas including clinical reimbursement, financial and operational analysis, and more. Booth: 840 LIFE CARE FUNDING 47 Portland Street Portland, ME 04101 P: (888) 670-7773 dpoole@lifecarefunding.com www.lifecarefunding.com

Life Care Funding allows a senior to use a life insurance policy to pay for assisted living by converting the policy into a long term care benefit plan that is paid directly to the care provider of their choice while preserving a death benefit of the family. Booth: 328 LIFECYCLE GARDENS 2780 Leslie Rd Santa Rosa, CA, 95404 P: (707) 888-0436 justin@lifecyclegardens.com www.lifecyclegardens.com

The Garden on Wheelz™ separates itself from other garden products with: mobilityIncrease your growing season by 2+ months, use indoors or out. adjustable height: choose to sit or stand; adaptable to any gardener’s needs. recycling system: recycle nutrient rich run-off water for reuse. Saves water and provides more nutrients to the soil. Booth: 125 LIMBKEEPERS 25 Joshuatown Rd Lyme, CT 06371 P: (860) 304-3250 dvezan@limbkeepers.com www.limbkeepers.com

Limbkeepers are a new preventative solution to help protect adults with fragile skin on arms, hands, and legs. These non compression unisex, latex free, knit sleeves provide padded comfort without added bulk. They are made to look like clothing while giving confidence and dignity to the wearer.

Booth: 1306 LIVE ROOF LLC P.O. Box 533 Spring Lake, MI 49456 P: (800) 875-1392 mikeh@LiveRoof.com www.liveroof.com

Designed with a healthy regard for plants, LiveWall® is a planted wall system that achieves simplicity and sustainability in harmony with nature. Exceptional in design and function, the LiveRoof® Hybrid Green Roof System is the most refined horticultural solution. Booth: 1283 LIVESENTINEL 4100 East Baldwin Road Holly, MI 48442 P: (978) 374-9561 kmoroz@livesentinel.com www.livesentinel.com

LiveSentinel is a manufacturer of voice enabled nurse call systems for Assisted and Independent Living facilities. We purchased IgeaCare last year and we continue to support the product. The miAlert system consists of table top and wall mount units with wireless and wired peripherals. Please visit our booth to see the complete product line. Booth: 438 LOGICMARK 10106 Bluegrass Parkway Louisville, KY 40299 P: (800) 519-2419

Long-Term Living provides practical, in-depth, businessbuilding, and resident care coverage on the latest technological, managerial, and design developments facing the senior living industry. Long-Term Living features expert coverage and commentary as well as educational conferences and webinars to deliver authoritative and timely content that informs, engages, and shapes the industry. Booth: 1207 MAINTENANCE CARE 19 Lardner Street Cambridge, ON N3C 4K6 Canada P: (888) 222-0206 gnxcor@me.com www.maintenancecare.com

Manage work orders, preventive maintenance and all of the assets in your community in our easy to use online interface. Complete tasks on-the-fly by using our mobile app to make your maintenance team more efficient. Booth: 404 MARCHESE PARTNERS INTERNATIONAL PTY LTD. Level 1, 53 Walker Street North Sydney, NSW 2060 Australia P: (612) 992-24375 info@marchesepartners.com.au www.marchesepartners.com

LogicMark offers medical alert systems with no monthly fees. With a focus on innovation, LogicMark was the first to incorporate two-way voice communication directly through the pendant allowing users to live independently. We understand the need to comfort the aging population as more people are choosing to stay in their homes.

Marchese Partners enjoys an award winning reputation as a world leader in designing the next generation for seniors’ lifestyle living. They have developed a revolutionary approach, “Esprit de Vie” that delivers a new paradigm in the field. “Esprit de Vie” provides the world’s best practice to create an environment that will stimulate fulfilling lifestyles – where seniors of all standing can live with respect and dignity and truly enjoy the spirit of life.

Booth: 1126 LONG TERM LIVING 6 E. 32 Street Suite 802 New York, NY 10016 P: (603) 836-0330

Booth: 1002 MARKEL PO Box 440549 Kennesaw, GA 30160 P: (678) 290-2217

katanasiou@vendomegrp.com www.vendomegrp.com

SJChastain@MarkelCorp.com www.InsuringSeniorLiving.com

communications@logicmark.com www.logicmark.com

Serving a variety of senior living communities, Markel is the industry leader for stable coverage and risk management resources. We provide specialty insurance for assisted living communities, continuing care retirement communities (CCRC), independent living communities, and memory care (Alzheimer’s/ dementia) communities. Booth: 139 MARTINO & BINZER 270 Farmington Avenue, Suite 128 Farmington, CT 06032 P: (860) 678-4300 sweston@goobait.com www.goodbait.com

Martino & Binzer provides comprehensive sales training, effective lead generation and a suite of technology solutions to the senior living industry. From lead prospecting to move-ins, our client communities take advantage of a single-source solution with 100-percent accountability and the reporting tools to illustrate the best utilization of their budgets. Booth: 1129 MASCO CABINETRY 4600 Arrowhead Drive Ann Arbor, MI 48105 P: (865) 310-2329 kyle.laska@mascocabinetry.com www.mascocabinetry.com

Masco Cabinetry manufactures three nationally recognized brands, Kraftmaid, Merillat and Quality Cabinets, offering an unmatched selection of stylish, high quality products at a variety of price levels. Booth: 206 MASTERCARE PATIENT EQUIPMENT 2071 14th Ave Columbus, NE 68601 P: (800) 798-5867 mastercare@frontier.com www.mastercarebath.net

Treat your residents to the luxurious entrée spa from MasterCare. Enjoy warm air, soothing hydro massage, and relaxing aroma therapy all in a high end granite coat finish.

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21

NEW EXHIBITOR

ALFA PRESIDENT’S COUNCIL MEMBER

PREMIER SPONSOR

Booth: 300 MASTERPIECE LIVING, LLC. 11360 N Jog Rd - Ste 102 Palm Beach Gardens, FL 33418 P: (561) 624-1225 robin@mymasterpieceliving.com www.mymasterpieceliving.com

Masterpiece Living® (MPL) partners with communities maximizing successful aging by providing exclusive researchdriven tools necessary to build environments that nourish and stimulate lifestyles. We have demonstrated, that older adults empowered by MPL continue to grow physically, intellectually, socially and spiritually. Booth: 606 & 805 MATRIXCARE 10900 Hampshire Avenue South, Suite 100 Bloomington, MN 55438 P: (866) 469-3766 info@mdiachieve.com www.matrixcare.com

MatrixCare is the leading certified, cloud-based EHR solution designed to help LTPAC and senior living communities maximize reimbursements, reduce readmissions, maintain high occupancy, facilitate interoperability within ACOs, and support executive decision making. Booth: 424 MCKESSON MEDICAL-SURGICAL 8741 Landmark Road Richmond, VA 23228 P: (919) 413-6919 Mark.Snodgrass@mckesson.com www.mckesson.com

At McKesson Medical-Surgical, we know you got into this business for one important reason: to care for residents. That’s why we offer you a wide range of products, services and solutions, so you can do more for the health of your residents and your business. Booth: 938 MCKNIGHT’S LONG-TERM CARE NEWS 900 Skokie Blvd Suite 114 Northbrook, IL 60062 P: (847) 559-2884 www.mcknights.com

McKnight’s Long-Term Care News is a business news magazine serving the institutional long-term care field. It reports on the events that affect the way care is delivered across the entire long-term care spectrum, ranging from the lower acuity assisted living setting, to the high acuity skilled nursing setting. Booth: 1027 MEDBEST RECRUITING AND CONSULTING 2907 West Bay to Bay Blvd. Suite 314 Tampa, FL 33629 P: (727) 526-1294 jrupenski@medbest.com www.medbest.com

MedBest Recruiting is a recognized provider of executive search and leadership consulting services to the senior care industry. Our team of former operators have the insight needed to navigate a search for the candidate who will assure your company’s success. MedBest Recruiting’s achievements in senior care are unmatched. Booth: 127 MEDICAID-GENIUS.COM 58 School Street, Suite 205 Glen Cove, NY 11542 P: (516) 200-9214 sbobley@gmail.com www.medicaid-genius.com

Medicaid-Genius.com revolutionizes the Medicaid application process by automatically finding an applicant’s reportable transactions. Instead of looking through hundreds of financial statements by hand, simply scan them and sit back as our web application automates and expedites the otherwise laborious process, saving elder care professionals vast amounts of time. Booth: 801 MEDICAL PROTECTION TECHNOLOGIES 45 Hawthorne Lane Friday Harbor, WA 98250 P: (360) 370-5757 admin@medprotech.com www.medprotech.com

Medical Protection Technologies is the provider of Fall-safe® Hip Protectors made from the patented D3O® technology. Fall-safe hip protectors offer

the ideal combination of high impact protection and wearing comfort—even when sleeping—thereby enhancing compliance with hip protection protocols. As a result, they offer significant fracture-prevention and cost-saving potential. Booth: 932 MEDTELLIGENT INC. 213 W. Institute Place, Suite 411 Chicago, IL 60610 P: (888) 404-2547 sales@medtelligent.com www.medtelligent.com

Medtelligent brings you ALIS - a comprehensive and affordable web-based assisted living software that enables you to go paperless at your own pace. Through intuitive interfaces, ALIS helps manage all aspects of your community, minimizing paperwork and allowing you to focus on what’s most important – your residents’ care. Booth: 409 MICROFRIDGE 2 Annette Rd, Suite 3 Foxboro, MA 02035 P: (941) 359-0757 mclupper@Microfridge.com www.microfridge.com

MicroFridge supplies combination two-door refrigerators with separate, zero-degree freezers and microwaves. Refrigerators have handles designed for Seniors, easy-to-operate microwave control panels, reversible hinging and require only one electrical outlet. 10-year warranty and on-site service. Also supply Snackmate and Danby compact appliances, as well as ColdTech Commercial Refrigeration. Booth: 121 MIDFIRST BANK 501 NW Grand Blvd Oklahoma City, OK 73118 P: (888) 668-3849 hal.fudge@midfirst.com www.midfirst.com

MidFirst Bank has a dedicated team of lenders, underwriters, and relationship managers all focused on providing services catered to the healthcare and senior housing industries. We

understand the regulatory, licensure and feasibility aspects of your Senior Living projects. Booth: 235 MIRACLE METHOD SURFACE REFINISHING 4310 Arrowswest Drive Colorado Springs, CO 80907 P: (800) 444-8827 sales@miraclemethod.com www.miraclemethod.com/commercial

Miracle Method is the nation’s largest surface refinishing company. The company’s proprietary refinishing process virtually eliminates the need for costly replacement of leaking shower pans, ugly tile, laminate countertops and bathtubs. With 135 offices, Miracle Method is the time and money saving solution for the growing number of senior housing communities. Booth: 111 MIWA RFID LOCK CO LTD 9272 Jeronimo Road, Suite 119 Irvine, CA 92618 P: (702) 822- 0729 chris@miwalock.com www.miwalock.com

ALV2 RFID Locks, latest in a long line of electronic locking solutions from Miwa Lock. Designed specifically for ease of use, incorporating the latest RFID technology. Booth: 303 MODEL55 2 Central St. Framingham, MA 01701 P: (508) 405-0355 EXT.214 info@model55.com www.Model55.com

Model55 is a nationally recognized leader in the visual merchandising of model homes, apartments, and common space areas. We are experts in creating a sense of home for your potential buyers and as a result, are able to increase occupancy and revenue for our clients through our affordable corporate programs.

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 210 MOHAWK GROUP 160 S. Industrial Blvd. Calhoun, GA 30701 P: (800) 554-6637 samples_commercial@mohawkind.com www.mohawkgroup.com

Mohawk Group, the world’s leading producer and distributor of quality commercial flooring, delivers industry-leading style, cutting-edge innovation, unmatched service and superior sustainability. As the commercial division of Mohawk Industries, Mohawk Group has a heritage of craftsmanship that spans more than 130 years. Booth: 302 MOMENTUM HEALTHWARE 308-131 Provencher Blvd Winnipeg, Manitoba MB R2H 0G2 Canada P: (204) 231-5836 F: (204) 231-8238 rkamins@momentumhealthware.com www.momentumhealthware.com

Momentum Healthware has been providing technology solution since 1995. Momentum’s real-time location System (RTLS) improves operational performance by providing you with a single system capable of locating residents, staff and equipment via information derived from wireless technologies. Additional functionality managed by the system includes wireless nurse call, resident elopement, etc. Booth: 1232 MOSAIC DESIGN STUDIO 232 N Third Street, Suite 400 Columbus, OH 43215 P: (614) 429-6800 gcini@mosaicdesignstudio.com www.emailending.com

Mosaic is a national recognized professional interior design firm that interior design, space planning and turn-key procurement & renovation services. Mosaic’s in-house experience, proven design process and longstanding industry relationships save clients time and money.

Booth: 634 MOSELEY ARCHITECTS 8001 Braddock Road, Suite 400 Springfield, VA 22151 P: (703) 426-9057

Booth: 835 MUNO SUMMERS & ASSOCIATES PO Box 882 Oldsmar, FL 34677 P: (813) 925-8410

sruiz@moseleyarchitects.com www.moseleyarchitects.com

debbie@munosummers.com www.munosummers.com

wlucht@enasco.com www.enasco.com

Moseley Architects has designed over 250 independent living, assisted living, and adult day care projects, as well as active adult communities, altogether totaling over 30,000 units. These projects range from one-story, 15-unit residences to 200-unit high rise communities. Our experience has provided us with extensive expertise concerning the unique physical, emotional, and aesthetic needs of seniors.

Muno, Summers & Associates is an employee assessment firm with extensive experience throughout the United States and Canada. The ability to hire, manage and promote employees with strengths matched to specific positions is paramount in maximizing organizational success. Our customized talent acquisition and management system enables you to reduce employee turnover, increase employee productivity and develop managers into leaders.

Our senior activities catalog is filled with all the resources you’ll need to conduct an outstanding activity program in your community whether you have five or 205 residents. Nasco has the right equipment and resources to meet the activity needs of the more active independent residents, later-stage Alzheimer’s/dementia residents, and all of those in between.

Booth: 133 MOUNTAIN LAND REHABILITATION 1952 E 7000 S Suite 100 Salt Lake City, UT 84171 P: (801) 942-3311

Booth: 311 MURDOCK 1000 W. Wilshire Blvd Suite 123A Oklahoma City, OK 73116 P: (405) 253-4100

teea@mlrehab.com www.mlrehab.com

mwilson@murdockteam.com www.murdockteam.com

Mountain Land Rehabilitation is a premier provider of physical, occupational, and speech therapy throughout the Western US, offering the highest quality rehabilitation through a comprehensive continuum of care. Mountain Land is a full spectrum provider in inpatient and outpatient settings, and within the comfort of the home and community.

Murdock is a leading consultant to the senior living industry. We have advised more than 200 organizations on a wide range of issues including strategic planning, market research and planning, sales & marketing consulting, creative services, telemarketing and operational consulting. The senior living industry looks to Murdock to provide experience, insight and results.

Booth: 901 MOVE-N SOFTWARE INC. 2700-3 Brown Trail Bedford, TX 76021 P: (817) 282-7300

Booth: 1203 MW BUILDERS 10955 Lowell Suite 300 Overland Park, KS 66210 P: (913) 317-3725

rita@move-n.com www.move-n.com

mhoffey@mwbuilders.com www.mwbuilders.com

Move-N-Software is designed to increase census and revenues while improving resident care. Internet access to seamlessly integrated marketing, resident care, and billing and accounts receivable software you can mix and match however you like.

NEW EXHIBITOR

MW Builders is a national general contractor specializing in the construction of senior living communities. With office in Kansas City and Temple, TX, MW Builders has built over 60 senior living projects in 21 States, including ILU, ALU, skilled nursing and memory care communities.

ALFA PRESIDENT’S COUNCIL MEMBER

Booth: 440 NASCO 901 Janesville Ave Fort Atkinson, WI 53538 P: (800) 558-9595

Booth: 1035 NATIONAL CENTER FOR HEALTH STATISTICS Long-Term Care Statistics Branch 3311 Toledo Road, Hyattsville, MD 20782 P: (301) 458-4747 ltcsbfeedback@cdc.gov www.cdc.gov/nchs

The National Center for Health Statistics is the Nation’s principal health statistics agency leading the way with accurate, relevant, and timely data. Booth: 107 NATIONAL INVESTMENT CENTER FOR THE SENIORS HOUSING & CARE INDUSTRY (NIC) 1997 Annapolis Exchange Parkway, Suite 480 Annapolis, MD 21401 P: (410) 267-0504 www.nic.org

NIC Map® is the premier provider of data and analytics on independent living, assisted living, memory care, nursing care and CCRC properties. Operators, capital providers, developers, appraisers and consultants rely on NIC Map® to conduct market research, perform due diligence, underwrite, monitor portfolio performance and track industry and market trends.

PREMIER SPONSOR

Booth: 512 NATIONAL RESEARCH CORPORATION (MY INNERVIEW) 1245 Q. St. Lincoln, NE 68508 P: (800) 388-4264 klounsbery@nationalresearch.com www.nationalresearch.com

My InnerView is committed to representing the true voice of nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the postacute continuum of care. Knowing what matters most and where to focus quality improvement leads to more positive outcomes. Booth: 1001 NATIONWIDE BUS SALES/ MIDWEST TRANSIT 146 W. Issert Drive Kankakee, IL 60901 P: (815) 933-2412

Booth: 710 NEW LIFESTYLES 4144 N Central Expr, Suite 1000 Dallas, TX 75204 P: (800) 869-9549

to fill a last-minute shift, or send a just-in-time reminder to residents regarding an activity. There’s no hardware or software to install.

Booth: 425 PENNER MANUFACTURING 102 Grant St Aurora, NE 68818 P: (800) 732-0717

doug@newlifestyles.com www.newlifestyles.com

Booth: 708 ONSHIFT 1621 Euclid Avenue, Suite 1500 Cleveland, OH 44115 P: (216) 333-1353

pennersys@hamilton.net www.pennerpatientcare.com

New LifeStyles provides turn-key marketing solutions for the assisted living industry, included widely distributed guides to senior living and care, a high traffic searchable web site, mobile site and iPhone app, digital guide and web site and mobile site design, hosting and search engine optimization. Booth: 406 OCCUPANCY ADVANTAGE 2714 Oak Ridge Court Suite 603 Fort Myers, FL 33901 P: (239) 337-2667 mono@genesisgt.com www.occupancyadvantage.com

bob.anderson@midwesttransit.com www.midwesttransit.com

We create simple and ingenious sales, marketing and follow up automation solutions driven by technology.

We are the Nations’ leading bus experts offering a large inventory of buses and vans of all sizes (including Para transit) that are ready for quick delivery. Our experienced sales staff can also help to design a bus that meets your specific requirements.

Booth: 701 OMNICARE PHARMACY SERVICES 201 East 4th Street 900 Omnicare Center Cincinnati, OH 45202 P: (888) 545-6664

Booth: 1319 NEUROGYM TECHNOLOGIES 1644 Bank Street Ottawa, ON K1V7Y6 Canada kevin@neurogymtech.com www.neurogymtech.com

Neurogym Technologies Inc. offers a unique line of mobility training equipment that can enable improved functional independence. The equipment targets and improves the underlying motor skills critical for day to day functions such as transfers, standing and walking. The tools allow for safe dynamic balance training for falls prevention, as well as transfer training to improve someone’s ability to transfer more safely, and in many cases transfer to the toilet independently.

www.omnicare.com

From comprehensive pharmacy services and electronic solutions that simplify medication management, to cost-saving programs designed to manage your drug spend, Omnicare Pharmacy delivers a wide range of practical, innovative solutions to meet your unique needs. Booth: 332 ONE CALL NOW 726 Grant Street Troy, OH 45373 P: (937) 573-2332 ann.holtzapple@onecallnow.com wwww.onecallnow.com

One Call Now enables you to record or type a message and have it delivered to staff members or residents immediately via phone, text, or email. Send a message

info@onshift.com www.onshift.com

Senior living providers rely on OnShift staff scheduling and shift management software to control labor costs and gain visibility into staffing across communities. OnShift predicts and prevents overtime and dramatically reduces time spent on scheduling. Providers choose OnShift because it’s the easiest-touse scheduling solution delivering fast ROI and gives executives insight into labor management. Booth: 906 PALATIUMCARE 1406 N 11th Street Sheboygan, WI 53081 P: (888) 725-2848 sales@palatiumcare.com www.palatiumcare.com

PalatiumCare is a complete telecommunication and security solution provider for the senior living industry. PalatiumCare specializes in wireless nurse call systems, wandering, egress, staff communication, and more. Booth: 233 PARAGON HOSPITALITY 195 Paragon Drive Albertville, AL 35950 P: (256) 593-4700 shanners@paragonpg.com www.paragonpg.com

Paragon Hospitality is a family owned manufacturer specializing in wall decor (artwork & mirrors). For over 39 years Paragon has manufactured and supplied superior art and mirrors for the hospitality and residential industry. We take pride in manufacturing 90% of our products here in the USA.

Penner Manufacturing offers you the opportunity to design your new spa with the revolutions cascade premier. You can choose your spa’s color, design and style. The features include TV, DVD, CD and stereo-sound. Also available are the cascade side-entry spa, cascade end-opening spa and cascade all-over spa for senior and assisted living communities. Booth: 238 PENROSE SENIOR CARE AUDITORS 6224 Penrose Avenue 75214 Dallas, TX 75214 P: (866) 894- 8848 info@penrosesca.com www.penroseseniorcareauditors.com

Penrose Senior Care Auditors checks on seniors in private homes and senior care facilities, completes a thorough living condition audit, and uploads the audit in a realtime private online report center. Our clients are generally adult children of the senior, senior care facilities, and state agencies. Booth: 902 PHARMERICA 1901 Campus Place Louisville, KY 40299 P: (800) 564-1640 www.pharmerica.com

At PharMerica, we redefine the way our healthcare clients manage pharmacy services. Through innovative solutions and superior service, PharMerica provides the capabilities for customers to control pharmacy-related costs, ensure accurate and easy access to medications, and provides professional assistance to ensure customers remain in compliance with state and federal regulations.

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 738 PHILIPS 111 Lawrence St Framingham, MA 01702 P: (508) 988-1000 salesseniorliving@philips.com www.philipsseniorliving.com

Philips is a diversified technology company improving lives through innovation in healthcare, consumer lifestyle, and lighting. Our technology expertise and keen understanding of the senior living market lets us offer a strong portfolio of solutions to the aging services industry. Our senior living business customers benefit from our technology-based solutions that enhance long-term care and empower the seniors they serve. Booth: 1111 POINTCLICKCARE 6975 Creditview Rd, Unit 4 Mississauga, ON L5N 8E9 Canada P: (513) 831-1207 michael.hengehold@pointclickcare.com www.pointclickcare.com

PointClickCare helps healthcare providers meet the global challenges of senior care by enabling them to achieve the business results that matter – enriching the lives of their residents, improving financial and operational health, and mitigating risk. PointClickCare’s cloud-based software platform connects healthcare providers across the senior care continuum, providing easy to use, regulatory compliant solutions that support a coordinated, person-centered approach to care delivery. Over 9,000 long term and post-acute care homes use PointClickCare today, making it the North American market leader and electronic health record platform of choice for the senior care industry. Booth: 417 POLY CONCEPTS LLC 792 Jim Lachey Drive St. Henry, OH 45883 P: (419) 678-3300 smagoteaux@polyconceptsllc.com www.polyconceptsllc.com

Durable outdoor furniture that is beautifully designed and manufactured in USA from Andure® a polypropylene/ titanium alloy resin that is unbreakable, substantial in weight, UV resistant, stain resistant, chemical resistant, mildew resistant and recyclable. Out-performs other products virtually maintenance free won’t crack, pit, peel or yellow.

Print Time provides on-demand digital print solutions on time every time. We look beyond the printed page, recommending & implementing healthcare strategic solutions that are focused on helping you increase sales, recruit clinicians, increase efficiency and reduce operating costs. It’s time to expect more from your print partner.

Booth: 911 PRIME CARE TECHNOLOGIES, INC. 6650 Sugarloaf Parkway, #400 Duluth, GA 30097 P: (877) 644-2306

Booth: 1202 PRIORITY ONE FINANCIAL SERVICES 742 2nd Ave. S. St. Petersburg FL 33701 P: (800) 419-0952

Info@PrimeCareTech.com www.PrimeCareTech.com

equipmentfinance@p1fs.com www.p1fs.com

PCT delivers scalable and on-demand managed cloud computing and data center services to help providers reduce costs, improve cash flow, and insure compliance. Services include managed hosting and support; realtime Business Intelligence; automated procurement services; claims automation; hosted recruiting, applicant tracking, onboarding, T&A, payroll, and HR solutions and more.

Priority One Financial Services is a Berkshire Hathaway company that specializes in lease and loans for transportation vehicles. Most approvals are zero down with no upfront fees. We do have programs for start ups as well.

Booth: 412 PRIMO SOLUTIONS, LLC 26205 N. 54th Ave. Phoenix, AZ 85083 P: (623) 547-7992 info@primosolutionsllc.com www.primosolutionsllc.com

Primo Solutions, LLC is a full service mystery shopping, training, and consulting company, providing quality follow-up and follow-through measurement tools to evaluate your sales, customer service, and other team members. Some of the services we offer are: mystery shopping, sales training, digital comment cards/online surveys, speaking, and staffing and recruiting. Booth: 224 PRINT TIME 1105 W 24th Street Kansas City, MO 64108 P: (913) 642-1700 awatts@printtime.com www.printtime.com

NEW EXHIBITOR

Booth: 420 PROCTER & GAMBLE 2 P&G Plaza Cincinnati, OH 45201 P: (972) 800-7151 thornquist.ec@pg.com www.pgpro.com

At P&G Professional, we understand the importance of professionally cleaned spaces. Because first impressions and lasting experiences are so critical, we help our business partners apply innovative technology to the science of commercial cleaning. We understand what people want, and our products and services help businesses meet people’s needs. It’s a proven fact that customers notice, enjoy, and are heartened by clean, fresh-smelling environments. Thanks to P&G Professional, experiences are positive, people benefit, and not surprisingly, businesses thrive. Booth: 1038 PROMATURA GROUP 19 CR 168 Oxford, MS 38655 P: (662) 243-0158 edie@promatura.com www.promatura.com

ALFA PRESIDENT’S COUNCIL MEMBER

ProMatura Group, LLC is a full-service market research and advisory firm dedicated to the age-qualified industry. For more than 25 years, ProMatura has provided an array of services including feasibility studies, competitive analysis studies, development planning, consumer research, marketing and sales assessments, lead database cleanups and mystery shops Booth: 335 PROPAC IMAGES 1292 Wagner Drive Albertville, AL 35950 P: (256) 593-1505 propac@propacimages.com www.propacimages.com

Designers: stop working so hard and let Propac hospitality team do the work for you. Propac Images has been a USA based wholesale manufacturer for over 22 years. We provide low prices on quality wall décor. Propac can manage the complete process for any assisted living/ hospitality project. Propac’s experienced in new constructions as well as renovation of assisted living communities/ retirement, hotels, resorts, timeshare and condominiums. Booth: 633 PROTEAM 12438 E. Bridger St. Boise, ID 83713 P: (208) 377-9555 customerservice.proteam@emerson.com www.pro-team.com

ProTeam® became a phenomenon in the commercial cleaning world after introducing a game-changing design, the lightweight backpack vacuum. Scientific studies and maintenance crews find ProTeam vacuums save time, money and resources while improving indoor air quality. Today ProTeam offers a full range of innovative vacuums, including the new GoFree Pro™. Booth: 220 PROTECT-A-BED 1500 S Wolf Rd Wheeling, IL 60090 P: (847) 998-6901 PREMIER SPONSOR

sandra.divito@protectabed.com www.protectabed.com

Protect-A-BedÂŽ is the leading manufacturer of best-in-class waterproof, air vapor porous mattress and pillow protection products that enable communities to offer a healthy, comfortable sleep environment to their residents. As awareness of sleep hygiene grows, marketing /operations are becoming increasingly cognisant of the need to protect mattresses and pillows against human and pest contamination. Booth: 921 PROTECT-ALERT EMERGENCY RESPONSE SYSTEMS P.O. Box 160035 Altamonte Springs, FL 32716-0035 P: (800) 862-1288 info@Protect-Alert.com www.Protect-Alert.com

Truly wireless emergency call systems. No wiring. campuswide coverage. Alerts to alpha pagers, cell phones, e-mail. Small waterproof pendant & wrist-style transmitters, wireless pull stations, window & door transmitters, smoke detector monitoring, bed pad & incontinent pad transmitters, resident daily check-In, staff bedcheck monitoring, management software with extensive reporting. Booth: 1020 PROXIMITY SYSTEMS PO Box 690371 Houston, TX 77269 P: (281) 469-1110 sreeves@proximitysystems.com www.proximitysystems.com

Proximity Systems develops affordable custom, wall-mounted, retractable Workstations. Communities throughout the country rely on our high-quality, innovative and attractive designs, which improve workflow, enhance efficiency and optimize floor space. With design, engineering and manufacturing in the US, we partner with you from needs assessment through deployment to ensure all your requirements are met.

Booth: 1112 QUICK DRAIN USA P.O. Box 1358 Frisco, CO 80443 P: (970) 389-6582 josef@quickdrainusa.com www.quickdrainusa.com

Quick Drain USA is a premier manufacturer of stainless steel, low profile channel drainage systems for showers and wet areas. Booth: 811 REALPAGE SENIOR LIVING 4000 International Pkwy Carrollton, TX 75007 P: (888) 361-6957 greg.demski@realpage.com www.realpage.com/senior-living

RealPage Senior Living is an integrated solution that automates care, community and marketing management for senior living communities, and includes a network of care advisors powered by SeniorLiving.net. It enables clients to provide better resident care through increased efficiency while optimizing revenue. Booth: 927 REDILEARNING CORP. 4800 North Federal Highway Suite 300 B Boca Raton, FL 33431 P: (561) 235-5623 omaravila@redilearning.com www.redilearning.com

Redilearning partners with senior care providers to comply, engage teams, and grow returns in a challenging healthcare environment with education technology, advanced communication tools, and strategic guidance to achieve organizational goals. Coast to coast, clients of Redilearning depend on fully automated compliance and accelerate high-performing teams by getting the right resources to the right people at the right time. Booth: 426 REES ASSOCIATES, INC. 1025 N. Stemmons Freeway, Suite 737 Dallas, Texas 75207 P: (214) 522-7337 mclark@rees.com www.rees.com

REES has a 39 year history of providing quality senior living architectural design, planning and interiors for our clients nationally and internationally.

Healthcare-specific expertise, advice and training, and the latest technology that helps you control costs, enhance facility image and build resident satisfaction.

Booth: 200 REGENCY DKI 35240 Forton Court Clinton Township, MI 48035 P: (586) 741-8000 mark@regencydki.com www.regencydki.com

Booth: 524 RELIAS LEARNING 111 Corning Rd, Suite 250 Cary, NC 27518 P: (919) 655-1814

Full service disaster restoration specialists. Disaster planning, water damage mitigation, mold remediation, fire andsmoke damage, disinfection/sterilization specialists, catastrophe response, contents restoration, complete reconstruction.

Relias Learning delivers comprehensive, affordable online training so your employees can provide top-quality care and support to seniors and their families. Relevant, up-to-date content includes accredited and approved online courses for assisted living, long-term care, home healthcare, and continuing care retirement communities.

Booth: 318 REHABCARE 680 South 4th Street Louisville, KY 40202 P: (502) 596-7640 jen.humphrey@rehabcare.com www.rehabcare.com

RehabCare is the leading and premier provider of physical, occupational and speech-language rehabilitation services in 46 states. We provide therapy throughout the full continuum of care, including long-term acute care hospitals, nursing and rehabilitation centers, inpatient acute rehab units, skilled rehabilitation communities, CCRC, Assisted Living, Independent Living as well as hospice and home care locations. RehabCare is a division of Kindred Healthcare, a Fortune magazine most admired company for the last 5 years in a row. Booth: 535 REINHART FOODSERVICE 6250 N. River Road Rosemont, IL 60018 P: (847) 916-9392 smcneill@rfsdelivers.com www.rfsdelivers.com

Reinhart Foodservice Reinhartâ&#x20AC;&#x2122;s long-standing experience in Healthcare allows us to deliver exceptional value across your entire foodservice operation. You get quality products and service,

solutions@reliaslearning.com www.reliaslearning.com

Booth: 841 RENOVIA 5151 N. Shadeland Ave Indianapolis, IN 46226 P: (615) 295-5513 jwilley@renoviaservices.com www.renoviaservices.com

At Renovia, we care about both you and your residents. When working with Renovia, you and your residents will have the peace of mind knowing you have partnered with a professional painting company with a direct focus in senior care. Renovia consistently provides outstanding quality, service, and communication to their partners. Booth: 532 RESPONSE CARE, INC. 1450 East Ridge Rd, Rochester, NY 14621 P: (888)724-1911 info@rcareinc.com www.rcareinc.com

Response Care is your provider of UL 1069 tested wireless nurse call and personal emergency systems for the entire spectrum of eldercare and senior living. Our components integrate into a variety of healthcare communication systems to facilitate efficient and verifiable responses to medical

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 emergencies. We work with our care partners to build individualized systems that get the job done like no other system on the market. Booth: 117 RESTORATION AFFILIATES 7745 Carondelet Ave #308 St. Louis, MO 63105 P: (800) 500-2399 sperkins@purofirst.net www.resorationaffiliates.com

Restoration Affiliates (RA) is a national network of independent, full-service disaster restoration companies. RA members provide complete mitigation, restoration, remediation and repair services for healthcare, commercial, industrial and multifamily property owners and insurance professionals. RA offers local resources with national coverage and is your single-

source solution for all fire, water and storm-related emergencies. Booth: 324 RETIREMENTHOMETV 10020 Lima Road Suite B Fort Wayne, IN 46818 P: (877) 477-3474 kurt@retirementhometv.com www.retirementhometv.com

RetirementHomeTV specializes in an alternative to Cable TV in senior living communities nationwide. Our systems provide a 30% to 70% savings over cable, do not require a set-top box, allow the property to choose their own channel lineup, and include a free community channel. Request a quote today.

Booth: 1010 RETIRING BY DESIGN & SOLUTIONS ADVISORS 125 Village Blvd Suite 304 Princeton NJ 08540 P: (609) 285-2920 DWilson@solutions-advisors.com www.solutions-advisors.com

Working together, Solutions Advisors and Retiring by Design give you the analytic and creative synergy to develop unique solutions and achieve optimum results for your senior living community, providing management, operations, marketing, and sales consulting services.

Booth: 1007 RF TECHNOLOGIES 3125 N 126th Street Brookfield WI 53305 P: (800) 669-9946 moreinfo@rft.com www.rft.com

RF Technologies provides integrated RFID safety and security solutions for senior living communities. Our radio frequency experts engineer, manufacture, configure and install systems including code alert wireless call, wandering management, and sensate fall management solutions. We have a nationwide network of service managers, and provide 24/7 technical phone support.

NEW EXHIBITOR

ALFA PRESIDENT’S COUNCIL MEMBER

PREMIER SPONSOR

Booth: 1006 ROBYCROSS PO Box 221416 Charlotte, NC 28222 P: (704) 401.0770

Booth: 520 SAGE AGE STRATEGIES 112 Cardinal Crest Lane Fripp Island, SC 29920 P: (215) 275-0555

Booth: 1105 SATELLITE OPERATIONS, LLC 1230 W. 23rd Street Tempe, AZ 85282 P: (480) 426-0463

Booth: 935 SEDGWICK 1100 Ridgeway Loop Memphis, TN 38120 P: (866) 225-9951

chloe.kesler@andrewroby.com www.robycross.com

faith@sageagestrategies.com www.sageagestrategies.com

lmaloney@satopsonline.com www.satopsonline.com

professional.liability@sedgwickcms.com www.sedgwick.com

Robycross specializes in retirement community and healthcare communities renovations and new construction. With a stellar record of near zero callbacks, Robycross fuses quality craftsmanship and impeccable service. Robycross team members pride themselves on their ability to work around the residents, patients and staff with minimal interruption to their daily routines.

Sage Age Strategies focuses on the strategic growth of our clients by providing comprehensive marketing, sales and operational consulting services to senior living providers throughout country including strategic planning, market feasibility, branding and creative, media management, website design and development, social media and online marketing, census enhancement, and sales consultation services.

Satellite Operations, LLC is a leading provider of highspeed Internet and DIRECTV Entertainment solutions to the assisted living industry. Whether you need to add services, upgrade existing systems, or would simply like to discuss options for your property, Satellite Operations can tailor a solution specific to your property.

Sedgwick professional liability delivers high quality, highly customized claims and risk management services to clients who value personalized service and superior results. Sedgwick’s professional liability division has the most offices and claims professionals of any TPA in the country. Our clients include some of the largest governmental, academic, and multi-state health care systems in the country, as well as small community and rural hospitals. We provide national strength with local expertise and customer service.

Booth: 1019 S&D COFFEE & TEA 300 Concord Parkway South Concord, NC 28027 P: (704) 782-3121 solikj@sndcoffee.com www.sndcoffee.com

Since 1927, S&D Coffee has meant more than just fine coffees and teas, its uncompromised quality, innovation, commitment and service. Today S&D is one of the largest coffee roasters in the nation offering high quality coffees and teas, innovative products and marketing expertise. Booth: 1033 SAFETYCARE TECHNOLOGIES 2503 Kutztown Road Reading, PA 19605 P: (866) 693-7233 mott@safetycare.net www.safetycare.net

SafetyCare Technologies is a comprehensive, customized communication and emergency call system provider for the senior housing community. Our wireless integration system saves past investment dollars on existing hard-wired systems. Our turnkey, state-of-the-art systems provide rapid and safe communication between residents and caregivers used by assisted, independent, and skilled communities.

Booth: 1017 SALON PS LLC 15 1/2 North Franklin Street Chagrin Falls, OH 44022 P: (440) 600-1599 johnpolatz@salonps.com www.salonps.com

Salon PS is a professional operator of Salons and Spas in senior communities across the US, and our service, amenity marketing and online gift certificate innovations are resonating throughout the industry. Since 2008, we have elevated over 550,000 beauty & wellness experiences for more than 150,000 residents in 250 communities. Booth: 1302 SARGENT ART 100 East Diamond Ave. Hazleton, PA 18201 P: (570) 454-3596 Bhakti.oza@sargentart.com www.sargentart.com

Sargent Art based in Hazleton, PA is a manufacturer and supplier of fine quality scholastic and artist grade art supplies. Our range includes paints, pastels, clays, markers, pencils and more. We also offer lesson plans and online art contests on our website for students, teachers and seniors ages 55 plus.

Booth: 1024 SCHEDULEANYWHERE 3330 Fiechtner Drive SW Fargo, ND 58103 P: (701) 235-5226 paul@scheduleanywhere.com www.scheduleanywhere.com

ScheduleAnywhere is nurse scheduling software that is easy to use and easy to implement. It includes everything you’ll need to schedule your nurse staff quickly and efficiently, plus your department, community or organization can be up and running in days, not months. Booth: 733 SCHETKY BUS AND VAN SALES 8430 NE Killingsworth Street Portland, OR 97220 P: (800) 287-2931 davids@schetkynw.com www.schetky.com

Schetky Bus and Van Sales was the #1 Health Care bus dealer in 2013, and we look forward to supporting our incredible customers for years to come. Founded in 1942, we have worked with customers to take on projects big and small, and have the experience and know-how to provide support quickly and correctly.

Booth: 304 SELECT REHABILITATION, INC. 550 N Frontage Rd, Suite 2415 Northfield, IL 60093 P: (847) 441-5593 selectrehab@selectrehab.com www.selectrehab.com

Select Rehabilitation provides rehabilitation services to patients in skilled nursing, acute and outpatient settings. Cost and time efficient systems designed to operate under PPS, allow Select Rehabilitation to form clinical and financial partnerships with each client. Booth: 1228 SENIOR LIVING SMART PO Box 720 Sandwich, MA 02563 P: (888) 620-9832 info@seniorlivingsmart.com www.seniorlivingsmart.com

Senior Living SMART connects Independent Operators with bestin-class resources representing every area of operations. With years of industry experience and an in-depth understanding of daily community operations, Senior Living SMART has become the “go to” trusted advisor, giving Members access to solutions and savings typically reserved for national chains.

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 1004 SENIOR RISK P.O. Box 238 Rowlett, TX 75087 P: (214) 287-9827 jstowers@srrisk.com www.srrisk.com

Senior Risk is the premiere provider of risk management services to the AL industry. Senior Risk provides consultation to over 1400 communities nationwide. We provide onsite reviews for insurance companies to clearly identify acuity levels and assess risk management programs. We also cover the risk management function for small to large providers. Booth: 429 SENIOR TV 975 E Tallmadge Ave. Akron, OH 44310 P: (800) 890-7770 info@seniortv.com www.seniortv.com

of each individual community before connecting the inquiry. Booth: 903 SENIORHOUSINGNET, PART OF MOVE.COM 5401 N Pima Rd., #100 Scottsdale, AZ 85250 P: (480) 315-6301 brad.fuqua@move.com www.seniorhousingnet.com

SeniorHousingNet.com is the leading online senior living directory assisting over 300,000 consumers a month in their search for senior living options. SeniorHousingNet delivers cost effective leads while extending the reach of your company website and social media strategies. Booth: 933 SENIORITY, INC. 6120 Stoneridge Mall Road #300 Pleasanton, CA 94588 P: (925) 924 7187 info@seniorityinc.com, www.seniorityinc.com

Senior TV is America’s largest provider of discount cable TV for retirement communities and long term care communities. Offering low cost analog and digital solutions including satellite/ cable TV, LED healthcare TVs, custom community channels, automated DVD Playback and licensing, Internet service, and complete wiring installation and repairs. Impress residents, reduce costs and save energy with Senior TV’s custom designed products. Solutions today, technology for tomorrow. Booth: 301 SENIORHOMES.COM 2722 Eastlake Ave E Suite 300 Seattle, WA 98102 P: (206) 905-8774 sales@seniorhomes.com www.seniorhomes.com

SeniorHomes.com provides high quality inquiries for communities through our proprietary filtering system. We provide valuable information to families who selfselect the best matches for their needs. We qualify consumers to ensure they are a strong match based on the key criteria

Seniority provides expertise in sales, marketing, management and development consulting for the senior living industry. The seniority team of nationally known experts have pre-sold, opened and managed successful communities throughout the United States for over fifteen years. Seniority delivers clear results through individualized, strategic and hands-on approach. Booth: 1135 SENIORS HOUSING BUSINESS 3500 Piedmont Road Suite 415 Atlanta, GA 30305 P: (404) 832-8262 maden@francemediainc.com www.seniorshousingbusiness.com

SHB is the magazine for the seniors housing industry. Read by the top industry executives, the magazine combines coverage of both real estate issues and operational trends. Booth: 306 SERVICETRAC LIVE 8502 E Via De Ventura Suite 105 Scottsdale, AZ 85258 P: (480) 941-3121 brock.nowell@practicemax.com www.servicetraclive.com NEW EXHIBITOR

ServiceTrac LIVE is the leading provider of satisfaction survey research in the senior housing industry. building on 18 years of experience, ServiceTrac specializes in delivering Industry high response rates, real-time survey collection & actionable reporting delivered through our online dashboard. ServiceTrac is the only all-in-one solution for senior housing providers focused on improving satisfaction, decreasing employee turnover and maximizing referral opportunities. Booth: 939 SHARPS COMPLIANCE 9220 Kirby Drive, Suite 500 Houston, TX 77054 P: (713) 432-0300 dhalligan@sharpsinc.com www.sharpsinc.com

Sharps Compliance is a leading full-service provider of costeffective, convenient and environmentally-sensitive solutions for the proper management of medical waste and used healthcare products; as well as unused and expired patientdispensed pharmaceuticals and over-the-counter medications. Booth: 538 SHAW CONTRACT GROUP 410 Old Mill Road Cartersville, GA 30120 P: (877) 502-7429 shawcontractgroup@shawinc.com www.shawcontractgroup.com

At Shaw Contract Group, design defines how we view flooring – from conception to production to installation. The result is high performance cradle-to-cradle recyclable carpet to inspire and enhance commercial spaces. Booth: 732 SHERWIN-WILLIAMS 101 Prospect Avenue Cleveland, OH 44115 P: (800) 524-5979 sherwin@ultlead.com www.sherwin-williams.com

Sherwin-Williams offers high performance coatings for every area in your healthcare community. Coatings that meet the most stringent VOC regulations ALFA PRESIDENT’S COUNCIL MEMBER

include harmony® paint with odor eliminating technology to reduce common indoor odors. Booth: 305 SHOES FOR CREWS 250 S Australian Ave West Palm Beach, FL. 33401 P: (800) 550-9832 bobh@shoesforcrews.com www.shoesforcrews.com

Shoes For Crews designs and manufactures the most slipresistant shoes in the country. We provide great customer service 24/7 and the highest quality slipresistant footwear at the very best value. Plus, we guarantee your complete satisfaction with our 60-day wear-&-compare guarantee and our $5,000 slip-&-fall warranty. Booth: 641 SHOWERSTART, LLC 15354 N. 83rd Way, Suite 102 Scottsdale, AZ 85260 P: (480) 496-2294 orders@showerstart.com www.showerstart.com

ShowerStart is the manufacturer of the most innovative and eco-friendly showerheads available and is the inventor of ShowerStart technology. ShowerStart technology does not restrict shower head pressure or flow and delivers savings incremental to the efficiencies of low flow showerheads. Rather than reducing flow while showering, ShowerStart technology saves the energy-filled warm and hot water that’s wasted during the shower warm-up process. Booth: 1225 SIGMACARE 575 Eighth Avenue, 15th floor New York, NY 10018 P: (877) 432-5858 sales@sigmacare.com www.sigmacare.com

SigmaCare’s electronic health record platform is designed to meet the distinct needs of LTPAC organizations. SigmaCare’s solution integrates clinical decision support, improves resource utilization, and supports community collaboration. The company is fully committed to PREMIER SPONSOR

ensuring client success before, serving as a responsive partner dedicated to meeting care and business objectives. Booth: 435 SIGNATURE CARPETS 2222 S Hamilton Street Dalton, GA 30721 P: (800) 809-7086 sroels@signaturecarpets.com www.signaturecarpets.com

World class flooring manufacturer combine style with performance to create dynamic living environments for seniors. Booth: 904 SILENTALERT RESIDENT MONITOR SYSTEM P.O. Box 769 Warrendale, PA 15095 P: (412) 455-6888 sales@newcaresolutions.com www.silentalertmonitor.com

NewCare Solutions designs, manufactures and sells the SilentAlert Resident Monitor System which is the only monitoring system designed to generate profits while it helps improve resident care and lower the cost of care delivered for assisted living, memory care and independent living communities. Booth: 806 SILVERSPHERE 2570 W International Parkway Suite 200 Daytona Beach, FL 32114 P: (386) 255-1921 sales@silversphere.com www.silversphere.com

Silversphere is dedicated to enhancing the way people and organizations care for seniors wherever they may call home. By using our software platform, sensor network, and predictive health technology our clients are able to provide personal health monitoring, safety and security, and care accountability to seniors anywhere in the world.

Booth: 516 SOUTHWOOD CORPORATION PO Box 38900 Charlotte, NC 28277 P: (704) 588-5000 elaineferguson@southwoodcorp.com www.southwoodcorp.com

Specializing in the creation and implementation of imageconscious custom signage, we design, build, install and manage the process from concept to completion. Having branded companies with hundreds of communities nationwide, we’ve created solutions for existing properties as well as newly constructed ones which can help reinforce a property’s identity. Booth: 1018 SPARTAN CHEMICAL COMPANY, INC. 1110 Spartan Drive Maumee, OH 43537 P: (800) 537.8990 dreed@spartanchemical.com www.spartanchemical.com

Spartan Chemical Company has been a recognized leader in the formulation and manufacture of sustainable cleaning and sanitation solutions for the industrial and institutional market since 1956. A proud US employer, Spartan manufactures high quality products from its state-of-the-art manufacturing community in Maumee, OH and sells both domestically and internationally through a selective network of distribution. Booth: 216 SPIRITAS SENIOR SERVICES 333 Lee Drive, Baton Rouge, LA 70808 P: (225) 767-1555 bzimmerman@spiritas-services.org www.spiritas-services.org

Spiritas, a not-for-profit, faithbased organization, is the culmination of years of success in development, management and governance of seniors housing communities and services for seniors. Offerings include community management, consulting, the excellence inventory and training workshops. Our ultimate goal is assisting clients in achieving excellence and success.

Booth: 1039 SPOT ON NETWORKS 55 Church Street New Haven, CT 06510 P: (202) 523-5210 msherwin@spotonnetworks.com www.spotonnetworks.com

Spot On Networks (“SON”) is a wireless internet service provider (WISP) providing managed UserSafe® WiFi networks to multitenant properties, hotels and commercial spaces. SON is the leading provider of managed WiFi networks to the U.S. multitenant housing market and a trusted leader in hotel WiFi since 2004. SON also develops wireless energy management, building automation and security monitoring solutions (WiFiPlus+®) that help properties to save money on utilities, earn LEED credits and reduce their carbon footprint. Booth: 839 SRMAX SLIP RESISTANT SHOES 119 E Lewis Street Greensboro, NC 27406 P: (877) 776-2933 bhaines@srmax.com www.srmax.com

Style. Comfort. Performance. Founded in 2007, SR Max stands for Slip Resistance to the Max. We offer over 150 styles of slip resistant shoes from top brands including Skechers, Crocs, Reebok, New Balance, Dr. Martens and Dansko. We have over 150 national accounts and offer our service at over 25,000 work locations in the United States. Our leading comfort technologies keep customers feeling - and looking - good all day long. Booth: 401 STANLEY HEALTHCARE 4600 Vine Street Lincoln, NE 68503 P: (402) 475 4002 stanleyhealthcare@sbdinc.com www.stanleyhealthcare.com

Stanley Healthcare is the leader in safety and security systems for senior care. We bring unmatched knowledge and expertise to your safety initiative, based on more than 30 years of serving the senior care industry.

When you choose Stanley Healthcare, you’re choosing a company that serves over 11,000 senior care organizations worldwide, and counting. Booth: 102 STARCRAFT BUS SALES 13385 Yorba Avenue Chino, CA 91710 P: (888) 993-5032 sales@starcraftbussales www.starcraftbussales.com

Starcraft Bus Sales specializes in providing ADA & wheelchair equipped buses and minivans for retirement communities, assisted living communities and long term care communities. Count on Starcraft for the highest level of quality, construction and durability. Booth: 228 STOVETOP FIRESTOP 200 Greenleaf Street FortWorth, TX 76107 P: (817) 872-1500 stfs@stovetopfirestop.com www.stovetopfirestop.com

StoveTop FireStop is the industry leader in cost-effective and easy to install automatic stovetop fire suppressors. Since 1972, StoveTop FireStop’s products have been providing 24/7 protection against property loss and fire injuries by extinguishing residential cooking fires. StoveTop FireStop is activated by direct, sustained contact with a flame, providing automatic fire suppression. Booth: 421 STRATEGIC DINING SERVICES 220 South Cook Street, Suite 203 Barrington, IL 60010 P: (888) 406-1902 ronnda.peters@strategicdining.com www.strategicdining.com

Dining service and hospitality management – culinary expertise, training, education and dining excellence brought to your community for your employees. Our focus is on scratch cooking, culinary and service training, reduced department costs. Our restaurant and culinary backgrounds bring a new level of excellence to dining quality and the dining experience.

EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 1302 TEKTONE SOUND & SIGNAL 277 Industrial Park Rd. Franklin, NC 28734 P: (800) 327-8466

Booth: 419 TNS 65 Oakwood Road Lake Zurich, IL 60047 P: (888) 726-8686

pvillella@sundrella.com www.sundrella.com

bhyder@tektone.net www.tektone.com

christy.kessler@tnsglobal.com www.tnsei.com

Since 1956 Sundrella has manufactured outdoor furnishings for commercial properties worldwide. Our product line includes several lines of aluminum deep seating, woven synthetic wicker, cast aluminum, pool furniture, umbrellas and accessories. We offer many color combinations and fabric selections.

For 40 years, TekTone® has designed and manufactured UL® listed Tek-CARE® nurse call, wireless nurse/emergency call, Tek-SAFE™ area of rescue assistance systems, and TekALERT™ alert integration systems. TekTone® serves these markets both nationally and internationally.

TNS is the world’s leading provider of customized research services, including resident satisfaction and employee engagement. We deliver innovative thinking and excellent service across a network of 80 countries. Working in partnership with clients, TNS provides high-quality information, analysis and insights that improve understanding of employee and consumer behavior.

Booth: 338 SUNDRELLA OUTDOOR FURNISHINGS 707 SW 20 Street Ocala, FL 34471 P: (800) 825-5222

Booth: 313 SYSCO CORPORATION 1390 Enclave Parkway Houston, TX 77077 P: (281) 584-1390 www.sysco.com

Sysco is North America’s leading foodservice distributor and your single-source provider for quality healthcare solutions. Sysco takes pride in partnering with healthcare communities to offer the unique products and services you need to succeed in an industry that necessitates cost effectiveness and enhanced efficiency. Meet with us to discover how Sysco’s resources can help you meet your operation’s unique mission, vision, and goals. Booth: 1234 TESCO- TRANSPORTATION EQUIPMENT SALES CORP. 6401 Seaman Road Oregon, OH 43616 P: (419) 720-7459 bpalmer@tescobus.com www.tescobus.com

With over 75 years of experience and dedication, TESCO has given its customers the service and expertise they deserve. With state of the art facilities and over 300 buses in stock, TESCO is built to last. An experienced leadership team parlayed with the hardest working sales staff in the country, TESCO is here for you and your transportation needs.

Booth: 439 THOMA-HOLEC DESIGN, LLC 7255 East Hampton Ave Suite 112 Mesa, AZ 85209 P: (480) 671-9307 luann@thoma-holecdesign.com www.thoma-holecdesign.com

Thoma-Holec Design understands the psychological, physical, sociological and spiritual aspects of aging which are incorporated into designs within every remodel, repositioning, or new construction community. Our attention to detail and innovative design targets the region and resident demographics, increasing marketability, owners return on investment, and provides seniors with dignity, respect, and security. Booth: 1224 THRIVE FROZEN NUTRITION 513 Main Street Windermere, FL 34786 P: (401) 662-1542 feverett@thriveicecream.com www.thriveicecream.com

Thrive is a 6oz Cup of premium ice cream with the exact same nutrition as the leading liquid nutritional supplements, however, with the addition of fiber and probiotics plus, the taste of premium ice cream. Thrive has been extremely successful providing nutrition in memory care, oncology and wound care and to any resident who may be difficult to feed.

NEW EXHIBITOR

Booth: 227 TRI ACTIVE AMERICA 178 South 48th Street Suite 101 Grouper Beach, CA 93433 P: (800) 587-4228 bcarlson@triactiveamerica.com www.triactiveamerica.com

For over 10 years, TriActive America has designed the highest quality outdoor exercise equipment available in the United States. The ergonomically correct fitness equipment uses one’s own bodyweight for progressive resistance. People of all ages can use this durable and fun equipment to get and stay in good physical health. Booth: 1318 TRÜCUP COFFEE 1601 5th Ave #1900 Seattle, WA 98101 P: (206) 498-8144 mperine@trucup.com www.trucup.com

trücup is a whole new category of coffee. Using a patented, all-natural process, we remove acids that can damage the lining of the stomach and create a bitter taste – but leave in all the flavor, aroma and caffeine.

ALFA PRESIDENT’S COUNCIL MEMBER

Booth: 217 U.S. FOODS 9399 W. Higgins Road 8th Floor Rosemont, IL 60018 P: (847) 430-8552 dominique.murray@usfoods.com www.usfoods.com

With over $20 billion in annual revenue, US Foods is one of America’s leading distributors. US Foods is making life easier for more than 250,000 customers. The company employs approximately 25,000 people nationwide. Booth: 101 ULTRASITE 1675 Locust Street Red Bud, IL 62278 P: (800) 458-5872 info@ultra-site.com www.ultra-site.com

Introducing Actionfit; outdoor fitness equipment that is positively impacting the health and mobility of active seniors. Exercising regularly strengthens key core muscles to promote balance and flexibility that allow mastery of everyday tasks. ActionFit is the perfect solution for encouraging socialization and healthier lifestyles. Booth: 1117 USC DAVIS SCHOOL OF GERONTOLOGY 3715 McClintock Ave. Los Angeles, CA 90089-0191 P: (213) 740-1728 saemson@usc.edu www.gero.usc.edu

Founded in 1975, the USC Davis School of Gerontology is the oldest and largest school of its type in the world. We offer the most comprehensive selection of gerontology degree programs found anywhere, a variety of outstanding research opportunities and a challenging yet supportive academic environment.

PREMIER SPONSOR

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Top 3 reasons to choose CISCOR Emergency Call Systems.

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CISCOR has the highest independent /3rd party customer service rating in the industry.

We believe that outstanding service starts with an uncompromising commitment to producing the highest quality products.

CISCOR does not “farm out” service responsibilities; all our products are serviced by our own employees. Plus, our ”manufacturer direct” structure eliminates costly middlemen. See what a difference CISCOR service can make. Visit www.ciscor.com or call 1-800-462-0191 today.

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EXHIBITORS Day 2 | Tuesday, 1 Wednesday, MayMay 20 21 Booth: 900 VCPI 111 W Michigan St Milwaukee, WI 53203 P: (877) 908-8274 info@vcpi.com www.vcpi.com

VCPI is the premier post-acute healthcare technology services provider. We host all of your software applications, including any financial and clinical applications, deploy messaging (email) software, professional services, and support any technology issue you have with a 24x7x365 service desk. We focus on technology so you can focus on care. Booth: 610 VIGIL HEALTH SOLUTIONS INC. 2102-4464 Markham St Victoria, BC V8Z7X8, Canada P: (877) 850-1122 sales@vigil.com www.vigil.com

Vigil provides emergency response and monitoring solutions for every budget and care continuum. Systems include nurse call, wireless emergency call, bed monitoring, resident check-in and an award-winning monitoring system for residents with dementia. Vigil’s systems operate on a software platform and annunciate to caregivers through pagers or wireless phones.

Booth: 528 VINGCARD ELSAFE 631 International Pkwy - Ste 100 Richardson, TX 75081 P: (972) 907-2273 noram@vcegroup.com www.vingcardelsafe.com

VingCard Elsafe is the world leader in security technology. With products installed in more than 42,000 properties worldwide, VingCard provides electronic locking system solutions. Elsafe provides the only UL-listed (1037) hotel safe series in keypad and card-based models. Orion is our energy management solution that reduces energy consumption, ensures resident comfort and contributes to green initiatives. Booth: 508 VITALS SOFTWARE 12001 W. 148th Street Suite 100 Olathe, KS 66062 P: (800) 395-0132 robert.mann@vitalsware.com www.vitalsware.com

Vitals Software developed the first complete web-based software solution specifically designed for assisted living operators. Today, Vitals supports hundreds of communities nationwide with a complete set of robust, yet user friendly software solutions including inquiry tracking, census, resident care, eMAR, billing and more.

NEW EXHIBITOR

Booth: 1200 VITAS INNOVATIVE HOSPICE CARE 100 S. Biscayne Blvd., Suite 1300 Miami, FL 33131 P: (800) 938-4827 www.vitas.com

VITAS Innovative Hospice Care®, the nation’s leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive comfort careSM, after-hours telecare to speak with clinicians, specialized offerings for veterans, educational in-services, grief/ loss programs, and more. Booth: 334 WELCAMP, FITNESS WHERE YOU LIVE 4420 Valley View Road, Suite 201 Edina, MN 55424 P: (952) 873-7900 heidi.elliott@welcamp.com www.welcamp.com

Welcamp is a turnkey fitness franchise for senior communities. Our difference is how we staff and equip our clubs and personalize workouts. The franchise includes start-up, layout/design, equipment selection, fitness coach training, marketing, exercise protocols, operations model, results, and ongoing support. Residents experience improved strength and independence.

ALFA PRESIDENT’S COUNCIL MEMBER

Booth: 539 WHISPERGLIDE SWING CO 10051 Kerry Ct Hugo, MN 55038 P: (800) 944-7737 swings@whisperglide.com www.whisperglideswingco.com

The WhisperGLIDE®: therapeutic recreation. A unique glider swing two-bench and wheelchairaccessible models. Calms agitated, dementia residents. Reduces loneliness and boredom. Encourages light exercise. Increases rapport between staff and residents. An intergenerational social activity which dramatically increases the quality of life for residents and their families. Booth: 613 WILLIS 233 S. Wacker Drive, Suite 2000 Chicago, IL 60606 P: (312) 288-7350 rodger.lederer@willis.com www.willis.com

Willis, a leading global insurance broker endorsed by ALFA, specializes in senior living. Representing 250,000+ units, our dedicated practice delivers solutions for owners, operators, equity sources and developers. We deliver improved NOI, through specialized programs for GLPL, workers compensation, property insurance and innovative solutions to employee benefits in the ACA world.

PREMIER SPONSOR

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Cost-effective solution Come see us at the ALFA Conference and Expo 2014, or call 888.641.2933 easymealfoodservice.com Easy meal ALFA HP ad.indd 1

Booth: 1119 WINDMILL SOFTWARE/THEWORXHUB 365 Evans Ave #504 Toronto, ON M8Z1K2, Canada P: (877) 363-9679 josh.malbogat@TheWorxHub.com www.TheWorxHub.com

TheWorxHub is a web-based senior living operations software used in over 700 locations to manage maintenance, housekeeping, transportation and more, improving resident satisfaction, increasing revenues, reducing costs and mitigating risks. Booth: 1326 WINDSTREAM 2755 E. Cottonwood Parkway, Suite 120 Salt Lake City, UT 84121 P: (801) 993- 5830 alexis.blackner@windstream.com www.windstream.com

Windstream delivers enterpriseclass data, voice, network and cloud solutions with superior performance, enhanced security

and exceptional reliability to businesses nationwide through a single point of contact. Booth: 838 WIRELESS NURSECALL SYSTEMS, INC. 102 South 54th Street Suite 1 Chandler, AZ 85226 P: (480) 940-8900 bwilliams@wnsusa.com www.wirelessnursecallsystems.com

Wireless Nursecall Systems (WNS) manufactures and installs wireless nursecall systems throughout the U.S. and Canada. Currently WNS supports systems in fortyfive states and Canada. Areas of wireless protection include, nurse call, security, wander control, and total integration with existing systems. Currently WNS is replacing home free systems throughout the U.S. and Canada. WNS guarantees total backwards compatibility as new technology is added to existing products.

Booth #325

Booth: 116 XCCENT FITNESS 5240 257th Street Wyoming, MN 55092 P: (651) 462-9200 gchaham@xccent.biz www.xccentfitness.com

Xccent’s Motion Wellness System is a breakthrough play structure for seniors. The structure can be installed outdoors or indoors and was developed after 6years of research in Finland. The structure main purpose is to help nursing homes, assisted living communities and rehab clinics to train and improve senior’s general mobility, cognitive motion and balance and therefore reduce seniors’ fallrelated injuries. The system can also be used by physicians, nurses and physiotherapist as a mobility and motion assessment tool.

3/20/14 3:19 PM

Booth: 707 YARDI SYSTEMS, INC. 430 S. Fairview Avenue Santa Barbara, CA 93117 P: (805) 699-2040 www.yardi.com

Now in its fourth decade, Yardi is committed to the design and support of software for senior living providers. The Yardi Senior Living Suite™ combines innovative solutions for every phase of community management and resident care, including mobile sales tools, financials, electronic health records, and more, in one cloud-based system.

VISIT US at EXHIBITORS BOOTH Day 2 | Tuesday, 1 Wednesday, MayMay 20 21

# 528

Stay Caring

Senior Living Access Solutions The world leader in security technology, VingCard Elsafe has products installed in more than 42,000 properties worldwide, and is part of the ASSA ABLOY Group, a publicly listed company. For over three decades, VingCard Elsafe has been a leader in electronic security solutions in the hospitality industry and where people sleep away from home, including Health Care properties. Today, all our customers around the globe trust us to provide the most advanced, secure and reliable locking solutions, safes, and automated energy management systems. Our products are designed to meet your needs for operational efficiency, convenience and peace of mind, with industryleading technology, sleek designs and user-friendly features. With a comprehensive customer service network, we’re here to help…and here to stay.

NEW EXHIBITOR

ALFA PRESIDENT’S COUNCIL MEMBER

PREMIER SPONSOR

CARECONNECT by ESCO Technologies, LLC

TELEVISION RESIDENT TELEVISION SERVICE FOR SENIOR LIVING COMMUNITIES

The Next BIG Thing in Television!

INTERACTV by ESCO Technologies, LLC

Booth 907 & 339

Stop by our booth to experience the industry’s first Interactive Television Service for seniors & register to win a 60” Smart TV CARECONNECT™ - TECHNOLOGY FOR TOMORROW’S SENIOR LIVING www.esco-tech.net 1-800-281-4816 89

EXHIBITORS BY CATEGORY Ancillary Services

Accelerated Care Plus (1204) Alzheimer’s Association (1226) Briggs Healthcare (201) Fox Rehabilitation (1017) Gentiva Health Services, Inc. (1128) Germ Bloc Willspeed Technologies (129) Holsag Canada (509) Impactactive Hip Protectors (232) MedBest Recruiting (1027) Reinhart FoodService (535) Satellite Operations, LLC (1105) Shaw Contract Group (538) SRmax Slip Resistant Shoes (839) VITAS Innovative Hospice Care (1200) Welcamp, Fitness Where You Live (334)

Business Services

3rdThird Marketing (234) A Closer Look (1227) Angels Consulting Group/Patriot Angels (803) Braveleaf, LLC (941) Care and Compliance Group (603) CareLike LLC (1012) CarePatrol Franchise Systems (1106) CARF International (1220) Caring.com (919) Dementia Care Specialists (635) Direct Supply, Inc. (501) Gentiva Health Services, Inc. (1128) Germ Bloc Willspeed Technologies (129) HD Supply (712) iSeniorSolutions (225) Kronos Incorporated (307) Medical Protection Technologies (801) MicroFridge (409) Murdock (311) National Investment Center for the Seniors Housing and Care Industry(NIC) (107) National Research Corporation (My InnerView) (512) Nationwide Bus Sales/Midwest Transit (1001) New Lifestyles Media Solutions (710)

One Call Now (332) Print Time (224) Priority One Financial Services (1202) Rees Associates (426) Senior Living Smart (1228) Senior TV (429) Seniors Housing Business (1135) Sharps Compliance (939) Spartan Chemical Company, Inc. (1018) U.S. Foods (217) USC Davis School of Gerntology (1117) VCPI (900)

Design/Development

Adolfson & Peterson Construction (1025) Advanced Healthstyles (1216) Coastal Reconstruction Group (1026) Comfort Designs* (640) Dementia Care Specialists (635) Forbo Flooring Systems (638) Hamilton CapTel (1110) Horst Construction (428) HPSI Purchasing Services (507) Kaba ADS Americas (910) Markel (1002) Masco Cabinetry LLC (1129) MasterCare Patient Equipment (206) MIWA Lock Co. LTD (111) Model55 (303) Mountain Land Rehabilitation (133) Nasco (440) Penner Manufacturing (425) Priority One Financial Services (1202) Propac Images (335) ProTeam (633) Regency DKI (200) S&D Coffee & Tea (1019) Silversphere (806) Spiritas Senior Services (216) Spot On Networks (1039) The Fine Art & Frame Company (239) Thoma-Holec Design LLC (439) Welcamp, Fitness Where You Live (334)

Dining

AmeriVap Systems, Inc. (1029) Crandall Corporate Dieticians* (320) Easy Meal (325) Extended Care Pro (1101) Guardian Pharmacy (1120) Healthcare Signs, Inc. (410) HUR Health and Fitness Equipment (316) Relias Learning (524) SafetyCare Technologies (1033) Sundrella Furniture LLC (338) Sysco Corporation (313) The Alzheimer’s Store (218) Thrive Frozen Nutrition (1224) trucup coffee (1318) U.S. Foods (217)

Entertainment/Leisure

Aufderworld Corporation (207) Bulk TV & Internet (913) CareConnect by Esco Technologies, LLC (907 & 339) Connected Living, Inc. (1206) Extended Care Pro (1101) Limbkeepers (125) LogicMark (438) Masco Cabinetry LLC (1129) Retiring By Design & Solutions Advisors (1010) SeniorHomes.com (301) Tri Active America (227)

Equipment/Appliances A.O. Smith Water Heaters (739) Advanced Healthstyles (1216) Basic American Medical Products (126) Best Healthcare Communications (639) Ecolab Inc. (1125) HealthcareSource (434) HUR Health & Fitness Equipment (316) Illustratus (1034) Kronos Incorporated (307) LiveSentinel (1283) Masterpiece Living, LLC. (300)

Exhibitor List | By Category MidFirst Bank Healthcare Lending (121) Penrose Senior Care Auditors (238) Quick Drain USA (1112) SigmaCare (1225) The Alzheimer’s Store (218) The Harloff Company (1217) Tri Active America (227) VITAS Innovative Hospice Care (1200) Xccent Fitness (116)

Finance / Real Estate Services

Contemporary Healthcare Capital (1133) Elder Resource Benefits Consulting (741) Elderlife Financial Services, LLC (1108) First Quality Products (1201) LifeCycle Gardens (328) Mature and Senior Living Choices (1339) MW Builders (1203) National Investment Center for the Seniors Housing and Care Industry(NIC) (107) Nationwide Bus Sales/Midwest Transit (1001) Procter & Gamble Professional (420) RF Technologies, Inc. (1007)

Furnishings / Interiors

American Health Care Supply (1103) Angels Consulting Group/Patriot Angels (803) Basic American Medical Products (126) Cabot Wrenn (219) ComforTek Seating (533) Direct Supply, Inc. (501) Fulmedia Interactive (925) Hamilton CapTel (1110) HD Supply Interior Solutions (1284) HealthcareSource (434) Heritage MedCall (411) Horst Construction (428) Kaba ADS Americas (910) Lansdale Group (1127) LogicMark (438) MasterCare Patient Equipment (206) MIWA Lock Co. LTD (111) Model55 (303) Mohawk Group (210)

Moseley Architects (634) Penner Manufacturing (425) Prime Care Technologies, Inc. (911) ProTeam (633) Regency DKI (200) Shannon Specialty Floors (1311) Sherwin-Williams (732) Silversphere (806) The Fine Art & Frame Company (239) The Harloff Company (1217) Thoma-Holec Design LLC (439) UltraSite (101)

Human Resources

C.A. Short (135) Enquire Solutions (333) HD Supply (712) HealthMEDX, LLC (110) Intel - GE Care Innovations (1107) iTacit Healthcare , Inc. (211) Kwalu (711) MedBest Recruiting (1027) Medicaid-genius.com, LLC (127) Murdock (311) One Call Now (332) TNS Employee Insights (419) USC Davis School of Gerntology (1117)

Insurance/Risk Management

ACT Advance Catastrophe Technologies (1218) Easy Meal (325) Enquire Solutions (333) Genesis Rehab Services (810) Hcareers (1016) Healthcare Services Group, Inc. (103) Intel - GE Care Innovations (1107) Martino & Binzer (139) Sedgwick (935) Select Rehabilitation (304) Senior Risk (1004) Willis (613)

IT Hardware/Software/ Systems

Aerohive Networks (1213) AOD Software (341) Aufderworld Corporation (207) Braveleaf, LLC (941) Bulk TV & Internet (913) Care Technology Systems (326) CareConnect by Esco Technologies, LLC (907 & 339) caremerge (734) CareSuite by QuickMAR (1028) CarexTech, Inc. (229) Cerner Extended Care (418) Connected Living, Inc. (1206) Crandall Corporate Dieticians* (320) Eldermark Software & EMAR (912) Employee and Family Resources (202) Environmental Specialty Products (317) Fidelity Bank (1304) GC3, LLC* (203) Hamilton Insurance Agency (518) HealthMEDX, LLC (110) Healthsense (321) Hekman Contract (416) Insight Worldwide Inc (1124) Interstate Restoration (934) iTacit Healthcare , Inc. (211) It’s Never 2 Late (541) Java Music Club (432) Kwalu (711) LG CNS (1233) Life Care Funding (840) LiveSentinel (1283) LivWell Health (1017) Marchese Partners (404) MatrixCare (606 & 805) McKesson Medical Surgical (424) Medical Protection Technologies (801) Medtelligent, Inc. (932) MicroFridge (409) Move-N Software Inc. (901)

EXHIBITORS BY CATEGORY IT Hardware/Software/ Systems (cont.) Muno Summers & Associates (835) Occupancy Advantage (406) Omnicare Pharmacy Services (701) OnShift (708) Palatium Care (906) Paragon Hospitality (233) Poly Concepts LLC (417) POS Partners Inc (1335) Primo Solutions, LLC (412) RealPage Senior Living (811) Redilearning Corp. (927) Rees Associates (426) Response Care, Inc. (532) Retiring By Design & Solutions Advisors (1010) Sage Age Strategies (520) ScheduleAnywhere (1024) Schetky Bus and Van Sales (733) Signature Accord (435) Sysco Corporation (313) VCPI (900) VingCard Elsafe (528) Vitals Software (508) Windmill Software/ TheWorxHub (1119) Wireless NurseCall Systems, Inc. (838) Yardi Systems, Inc. (707)

Maintenance/ Housekeeping

Academy Fire Protection (1221) ACT Advance Catastrophe Technologies (1218) American Health Care Supply (1103) AmeriVap Systems, Inc. (1029) Chem-Dry (a division of Harris Research, Inc.) (226) Cintas (1132) Ecolab Inc. (1125) Gordon Food Service (808) Guardian Pharmacy (1120) HealthCap (1211) Healthcare Signs, Inc. (410)

Marchese Partners (404) ProMatura Group (1038) Protect-A-Bed (220) PROTECT-ALERT Emergency Response Systems, Inc (921) Spartan Chemical Company, Inc. (1018)

Marketing and Sales Services

3rdThird Marketing (234) A Closer Look (1227) After 55 Housing & Resource Guide (204) CarePatrol Franchise Systems (1106) Elder Resource Benefits Consulting (741) Environmental Specialty Products (317) Forbo Flooring Systems (638) Fox Rehabilitation (1017) G5 (513) Impactactive Hip Protectors (232) iSeniorSolutions (225) Life Care Funding (840) MatrixCare (606 & 805) McKesson Medical Surgical (424) MW Builders (1203) New Lifestyles Media Solutions (710) Omnicare Pharmacy Services (701) Print Time (224) Propac Images (335) RF Technologies, Inc. (1007) Salon PS LLC (1011) SeniorHousingNet, part of Move.com (903) Seniority, Inc (933) Seniors Housing Business (1135) ServiceTrac LIVE (306) Sharps Compliance (939) SouthWood Corporation (516) Spot On Networks (1039) TNS Employee Insights (419)

Mobility Systems It’s Never 2 Late (541) Davey Coach (1138 & 1139) Xccent Fitness (116)

Other

American Assisted Living Nurses Association (1229) Blue Orange Compliance (240) Brookdale (609) Global Cash Card (113) GuideOne Insurance (205) Justin Time Communications (441) Kodak Alaris (1310) LeaderStat (632) Maintenance Care (1207) McKnight’s Long-Term Care News (938) Miracle Method Surface Refinishing (235) Momentum Healthware (302) Mosaic Design Studio (1232) National Center for Health Statistics (1035) Navigator Group Purchasing, Inc (1337) PharMerica (902) Philips (738) RehabCare (318) RetirementHomeTV (324) Sargent Art (1302) SilentAlert Resident Monitor System (904) Terminix Commericial (138) Windstream (1326)

Personal Products Briggs Healthcare (201) CareWear Fashions, LLC. (402) Floor Plan Imaging (119) Gordon Food Service (808) Grace Home Fashions (1239) Innovatix, LLC. (1205) Limbkeepers (125) Live Roof LLC (1306) Satellite Operations, LLC (1105) Senior Living Smart (1228) Shoes For Crews (305) ShowerStart,LLC (641)

Safety/Security

Academy Fire Protection (1221) Alzheimer’s Association (1226) Aqua Blox Emergency Drinking Water Solutions (1116) Ascom US, Inc. (1219)

EXHIBITORS BY CATEGORY Safety/Security (cont.) C.A. Short (135) Care Technology Systems (326) CareSuite by QuickMAR (1028) Cawley (534) Cintas (1132) CISCOR (833) Consolidated Fire Protection* (433) Cornell Communications, Inc. (917) Digital Care Systems, Inc. (1134) Interstate Restoration (934) KIST Industries, LLC (105) Occupancy Advantage (406) Point Click Care (1111) PROTECT-ALERT Emergency Response Systems, Inc (921) Proximity Systems (1020) Restoration Affiliates (117) Robycross Retirement & Healthcare Renovations (1006) Sage Age Strategies (520) Shoes For Crews (305)

Enchanting Enticing

Enna

ShowerStart,LLC (641) SRmax Slip Resistant Shoes (839) Stanley Healthcare Solutions (401) StoveTop FireStop* (228) Strategic Dining Services (421) TekTone Sound & Signal (1032) The United Group, hi HealthInnovations (1118) Vigil Health Solutions Inc. (610) VingCard Elsafe (528)

Transportation

Best Bus Sales (1301) Champion Bus, Inc. (132) Davey Coach (1138 & 1139) Neurogym Technologies Inc. (1319) Procter & Gamble Professional (420) Starcraft Bus Sales (102) TESCO- Transportation Equipment Sales Corp. (1234)

From the enchanting oval back and beautifully arched arms to the tapered legs and optional crisscrossed under frame, this is classic dining done right. If you can fall in love with a chair, let the Enna entice you.

877-MY-KWALU kwalu.com