Developing a Mentoring Culture to Create Leadership Advantage

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Creating a Mentoring Culture Bill Sibbers - District Manager Ray Torres, Vice President Sodexo Senior living

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Introduction

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Ray Torres

Bill Sibbers

VP Business Dev

District Manager


Agenda

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What is Mentoring?

Benefits of Mentoring

Building a Mentoring Culture   Ten-­‐Year Journey   Metrics and Outcomes   The Future of Mentoring

Discussion

Speed Mentoring


What is Mentoring? People helping people that want to be helped Personal Development tool to help progress with work and life goals Partnership between two people in similar fields or experience Relationship based on trust and respect

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Benefits of Mentoring (People)

LEARNERS/ MENTEES

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ADVISORS/ MENTORS


Benefits of Mentoring (People)

Enjoy a greater sense of connec8on

Gain valuable insights from advisors

LEARNERS/ Text MENTEES

Build new rela8onships across the organiza8on

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Develop skills and competencies


Benefits of Mentoring (People)

Engage in a mutual learning exchange

Share experiences and offer guidance

ADVISORS/ Text MENTORS Enhance communica8on skills

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Become a more effec8ve leader


Benefits of Mentoring (Organization)

Saves money

Fosters diversity and inclusion

ORGANIZATION

Creates a compe88ve advantage through our people

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Builds a diverse pipeline and bench strength

Drives organiza8onal culture and creates connec8ons

Closely aligns with our strategic impera8ves


Sodexo’s Diversity & Inclusion Global

Deeper Pipeline Development

Leveraging D&I, Sustainability, Wellness Leadership

Culture Change for Diversity & Inclusion

Integra8on

Reinforcing for Talent & Business Excellence

Leveraging Diversity for Business Breakthroughs

Compliance Infrastructure and Posi8oning

Leveraging Diversity for Business Growth

Embedding Deeper in Our Organiza8on

Furthering Our Global Reach

Aligning With Invent 2020 and The BeYer Tomorrow Plan

2003-­‐2005

2006-­‐2008

2009-­‐2011

2012-­‐2014

2015

External Rela8ons

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Mentoring Vision Culture Why/Values

Diversity & Inclusion

Overarching Strategy

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Charter What/Metrics

Talent Development


Spirit of Mentoring Objectives Talent Management

Business

Strategies

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IMPACT – Formal Mentoring 125

10TH COHORT 2014

CROSS-

CULTURAL/DIVISIONAL

CONNECTIONS

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PARTNERSHIPS PER YEAR


IMPACT Return on Investment

TANGIBLES

Benefit to Cost Ratio $2 : $1

Strong retention and promotion ratios for women and minorities NON-TANGIBLES

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GAINS


Formal Mentoring ROI – Intangible MENTEES

MENTORS

80%

69%

69% 64%

63%

60%

54%

60%

50%

50%

50%

40% 40%

20%

20%

0%

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Strategic Thinking

Enhanced Leadership

Leading Change

Networking

0% Interpersonal Rela8ons

B&I Knowledge

Employee Networking Development


‹#›


Informal Mentoring – Expertise in Action

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Interact

Exchange Knowledge

Transfer Learning

Share

Collaborate

Practice

Learn

Relate 2

Apply 3


LIFT Frontline Mentoring

Leveraging Internal Frontline Talent

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Lessons Learned

Expand Gradually

Communicate

Align With Strategies

Measure Outcomes

Leverage Key Stakeholders

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Discussion

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Speed Mentoring Exercise

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Mentoring Roles Mentors: •  Often times a pivotal question

Mentees: •  Clearly state the problem

•  Always try to ask a question

•  Why is this important to you? •  What is your goal? •  Ask questions.

is more powerful than individual instruction, leading to deeper understanding. before giving advice.

•  Asking questions stimulates creativity.

•  The mentor will learn more by asking than by telling.

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you are trying to solve.


Mentoring Format •  Present •  Ask •  Document

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The Value of Networking

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Closing

Giving connects two people – the giver and the receiver, and this connec8on gives birth to a new sense of belonging. Deepak Chopra, M.D., F.A.C.P. Author, Public Speaker 24 –


Contact Information

Ray Torres - 516 313-0272 ray.torres@sodexo.com Bill Sibbers – 206 669-5747 bill.sibbers@sodexo.com

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