Track: Operations - Innovative Service Models and Medicare Reimbursement

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Innovative Service Models and Medicare Reimbursement


Speakers

Adam Brooks, MPT BAYADA Home Health Care

Meredith Mills, MHA, PCHA Country Meadows

John Hopkin, DO CCS Healthcare

Sarah Walmsley, PT BAYADA Senior Living Solutions


BAYADA Home Health Care • 10 service lines • 330 offices in 23 States; 6 countries • Over 25,000 Home Health Care professionals • 900,000+ clients/year


Drivers for Change in Medicare •

US healthcare system is the most costly in the world (17% of GDP)

Aging US population

Medicare funds are not unlimited


Health Care Triple Aim 2007


Affordable Care Act 2010


The Affordable Care Act shifts payments from…

VOLUME • • • •

Payments made for Volume of Services No uniform quality measures Demand for services/ tests/ procedures increasing Fragmented communication between providers

to…

VALUE • Payments made for thoughtful utilization of services/ tests/ procedures • Analysis of financial and clinical data to determine quality • Creates accountability and collaboration between providers


Meredith Mills, MHA Sr. VP & COO

Residents

Locations in PA and MD with IL/AL/MC

Family owned and operated


Becoming the Solution Discharge Patterns Q4 2018 Metric

Provider 1 (SNF)

Provider 2 (SNF)

Provider 3 (SNF)

Provider 4 (SNF)

Provider 5 (SNF)

AVERAGE

Proposed Alternative

Receiver CCN

396134

395560

395347

395437

395846

Receiver Name

PENN STATE HERSHEY TRANSITIONAL CARE

MASONIC VILLAGE AT ELIZABETHTO WN

FREY VILLAGE

LEBANON VALLEY BRETHREN HOME

GARDENS AT CAMPBELLTOWN

AVERAGE OF TOP 5 SNF PROVIDERS

COUNTRY MEADOWS

Vol. Received from Hospital

90

79

56

37

37

60

30-day Readm. Rate

25.6%

N/A 12.7%

12.7%

17.1%

37.8%

21.2%

9.9% (non-risk adj.)

Identify Provider’s Pain Points

90-day Readm. Rate

40.0%

21.5%

25.5%

ALOS (days)

12.2

14.7

23.4

Spend per case ($)

$4,696.15

$6,414.11

$385.63

$436.45

Daily cost ($)

51.4%

34.6%

15.2

19.6

17.0

$10,018.50

$5,221.88

$7,094.69

$6,689.07

$5,525.00

$428.60

$343.18

$362.57

$393.47

$325.00

17


Becoming the Solution

Assess ability to meet provider’s needs


Becoming the Solution

Assess ability to meet provider’s needs


Becoming the Solution

Progressions Program

Pinpoint Highest Value Solution Source: Advisory.com


Solution

Results Patients Referred since 2017

Conversion rate to permanent status

Opportunities to support MA Plans

Progressions Program


Hospitality is what we do. Care has to be an important piece of that hospitality, because it is the right thing to do, and it is allowing our residents what they want— to stay in their home.


CCS Healthcare Physician founded medical group serving Senior Living Operating since 2016 Currently serving 16 communities in PA and NJ Mission: Leverage CMS Value Based Initiatives to: • • • •

Increase access to care Improve Care Coordination Decrease hospital utilization Decrease overall cost of care


Tectonic Shift The Healthcare of tomorrow will move away from

Hospital

Home


CMS Quality Strategy Goals


The Opportunity ALs/ILs well poised to BENEFIT from value based models:

• The demographics of the population served • The residents are in a controllable, condensed uniform environment • Less Federal regulation than skilled setting

Systems can be built to support the residents in an effort to:

• Increase overall access to care • Improve care coordination • Decrease hospital utilization

Resulting in:

• More care in place • Increased patient satisfaction • Increased overall Length of Stay


The CCS Healthcare Integrated Model 24/7 Telehealth Coverage

On Site Primary Care

xx Integrated Behavioral Health

Remote Care Coordination


Results of Integrated Care Initial Analysis Video visits analyzed from January 2017 to June 2017 within 2 Senior Living communities • 107 Visits performed during that time period • 7 % transfer rate of that subset

March 2019 Performance 28 Video Visits performed across 12 Communities • Out of this subset only 4 patients were sent to the Emergency Department

On the Horizon • Beginning in the Summer of 2019, CCS Healthcare will be work with a prominent academic institution to analyze the overall economic impact of our model


Strategic Partnerships Preferred partners are critical Reorganization may be necessary

Medical Team Therapy

Hospice

Home Health

Senior Living Community

Pharmacy


BAYADA Senior Living Solutions LAUNCHED IN 2012

Health Services Provided:

Home Health, Outpatient Rehab, Wellness, Fitness and Hospice

Residents currently under BAYADA Senior Living Care

Communities across the US

States where BAYADA offers the full suite of services


Conventional Network SNF

HOSPITAL


Innovative Network

ASSISTED LIVING

HOSPITAL


Rehab / Respite Model

Hospital has agreed to rent 2 rooms in AL

ASSISTED LIVING

Win.

Win.

Win. Provider of choice agency supports nursing and therapy needs

HOSPITAL

Home Health / Rehab Agency


From Theory to Reality

Identify Pain Points

Quantify Costs

Partner Collaboration

Build the Solution

Engage Stakeholder s

Contract


Financial Savings SNF

ASSISTED LIVING HOSPITAL

1,270 / Day

$365 / Day

ALF LOS: 75 days; $95,000 in Hospital

$200 - $250 / Day $78,750 savings


Lessons Learned Identify the Decision Makers

Present a Developed Solution to Customize

Work with Established Partners

Prepare the Legal Team

Patience and Persistence wins

“Part of me thinks that innovation, real innovation in healthcare delivery, needs to happen from the bottom to the top” ―Malcolm Gladwell


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