The WASP On Your Phone

Puzzle Corner

The WASP on your phone is stealing your money!

Have you loaded call time onto your phone, only for it to disappear hours later? This is an infuriating occurrence that many of us have experienced. What a lot of us are unaware of though, is the existence of WASPs (Wireless Application Service Providers). These fraudulent bits of programming are generally unknowingly installed onto your mobile device, allowing them to bill you for subscriptions that you have no interest in. Fortunately there are methods of checking for, and cancelling, such devious drains on your precious airtime.

Vodacom customers can check their WASP subscriptions and cancel any content service subscriptions by following the steps outlined below: • Dial *111# • Select option 8 (Services) • Select option 11 (Next) • Select option 2 (Content Services) • Select option 1 (View and Stop

Content Services) Users on Vodacom can also stop all WASPs by SMSing “Stop All” to 31050. MTN customers can check their WASP subscriptions and cancel any content service subscriptions by following the steps outlined below: • Dial *155# • Select option 1 (View and

Unsubscribe) • Select option 1 (Cancel All) Customers can also choose to block all future content service charges.

Cell C customers can check their WASP subscriptions and cancel any content service subscriptions by dialling *133*1# to view and cancel any active subscriptions

Telkom customers can view and manage their WASP subscriptions within the Telkom Mobile app by navigating to My Product > Subscriptions > Content Services. Or navigate to My Products > Manage > Protect Your Mobile Number, and set it to “On” preventing any future WASP billing.