Social Services Health Services Transportation Services Nutrition Services Housing Services
Our Mission To promote independence, preserve dignity and enhance the quality of life through the provision of services for older adults and people with disabilities.
www.sssc.org
2013 Annual Report
Message from the President of the Board and the Chief Executive Officer Dear Friends and Supporters, In the fall of 1974 a new nonprofit organization called Senior Services of Snohomish County was born. Starting with a handful of employees and volunteers and a $230,000 budget, this new organization served 1,000 people through senior nutrition, information and assistance and a monthly newspaper called The Third Age.
Alison Sing President of the Board
Forty years later with 22 programs, 178 staff, and over 200 volunteers, Senior Services now serves 38,000 people each year. While this number is impressive we have barely seen the tip of the iceberg. By the end of this decade, older adults will represent 24% of the population. Senior Services is preparing for this future – both its rewards and challenges – and is working to ensure the organization’s day to day efforts are aligned with our vision: By the end of this decade -- through our collective efforts as a community -- older adults, people with disabilities, and those who care for them will have access to all of the resources and services needed to maintain independence, promote healthy aging and live a quality life. Key to achieving this vision is the phrase “through our collective efforts as a community.” We are well aware that no one organization has the answers or the resources to achieve this worthy vision alone. This past year, Senior Services recognized one of its long time partners -- Community Transit. Senior Services has managed Community Transit’s DART paratransit service for 25 years. With 54 wheelchair accessible busses operating 6 days a week, DART provides over 187,000 rides annually.
Jim Steinruck Chief Executive Officer
In 2013 a new strategic partnership with the Verdant Health Commission made it possible for us to launch the Center for Healthy Living in Lynnwood. The Center offers information and assistance on Aging and Disability Resources (ADRhelp.org); it supports families coping with the demands of caregiving; it supports healthcare providers seeking resources; and it serves as a multicultural center serving ethnic elders. In the coming year (and over the next 40!) Senior Services will continue to develop new community collaborations and lines of business. Through our collective efforts – older adults and people with disabilities will see a brighter future in Snohomish County.
Alison Sing
Jim Steinruck
2013-2014 President of the Board
Chief Executive Officer
Board of Directors Alison Sing, President Dan Leach, Vice President Rick Resseguie, Treasurer Pam LeSesne, Secretary Marilyn Boe Van Dinh-Kuno Amy Drewel Julie Bogue-Garza
James Lee, MD Paul McConnell Dottie Piasecki Rodney Reed Donnetta Walser Rich White Don Whitfield
Senior Management Team
CEO & CFO
Darren R. Brugmann, Transportation Director
Jim Steinruck Chief Executive Officer
Janet Duncan, Development Director Mary Heneghan, Human Resources Manager Les Loja, Information Systems Director Dale Miller, Minor Home Repair Director Martha Peppones, Health and Nutrition Director
Carol Wheeler Chief Financial Officer
2013 Annual Report
2013 Year in Review
NUTRITION We reduced hunger, isolation, malnutrition and chronic disease. 127,144 Meals on Wheels delivered 91,460 Senior Dining meals served at 13 senior centers 1,482 Farmer’s Market vouchers distributed
607 ethnic seniors attended the Multicultural Senior Center
99 people participated in Chronic Disease Self Management classes
HOUSING We provided safe and affordable housing.
18 Senior Apartment communities housed 843 low income seniors 727 low income senior homeowners received Minor Home Repair
TRANSPORTATION We increased the mobility and independence of seniors and people with disabilities. 187,176 trips provided by DART (Dial-A-Ride Transportation) 18,780 trips provided by TAP (Transportation Assistance Program) 2,627 trips provided by Pay Your Pal Rural Transportation
SOCIAL & HEALTH SERVICES We helped people find support and resources that improved their health and quality of life. 45,659 requests for information answered by Senior Information & Assistance 40,000 Senior Source Resource Guides distributed 22,500 Senior Focus Newspapers distributed bi-monthly 4,143 requests for support answered by Family Caregiver Support Program
4,522 people found health insurance through Statewide Health Insurance Benefits Advisors
2,054 seniors received Mental Health Services 1,015 residents in senior housing supported through Housing Social Services
747 people attended Victims of Crime Assistance presentations
267 seniors received Depression Screening
181 people with complex health needs supported through Care Connections
119 seniors treated at the Dental Clinic
98 seniors counseled by Senior Peer Counseling volunteers
200 volunteers helped stretch our resources by contributing 17,000 hours of service valued at $357,000 in support of our mission.
2013 Annual Report
Sustain our Seniors – Monthly Donor Club A special thanks to the following monthly donors who help sustain the organization through their generous and continued support. Dina Alberts *
Robert Foster
Lorri & David Jones
Eileen Robison
Colleen Aldrich *
Michael & Linda Galbraith*
Anne Kelley-Kamp
David Rodgers*
Alex Alexander
Toni Gallien
Amy Kiffe*
Larry Rystrom
Molly Barry
Cheryl Ann Ganci
Charles Knight
Ernest & Jeanne Sagel
Trish Bashaw
Susan & Matthew Gillikin
Brenda Koga
Larry Schug
Leona Bonn
Christine Gray
William Larsen*
Alison & Claudia Sing
Patrick Bowen
Ron & Tawny Griffith
Christine Lawson
Glen Singleton
Robert Brooks
Billie Grissom
Bill & Vivian Lentz
Maria Spencer
Jerry & Leann Burke
John & Pamela Guilford*
Edward Lucero*
Susie Starrfield
Louanne & Victor Bursell
Joyce Hackenmiller
Brooke & Ryan Lundquist
Sunny Sutton-Martinez
Carmelita Clarke-Howell
Rebecca Haefele*
Ralph Lutz
Sharon & Johnny Thomas
Arlene & Robert Cooley
Lola Hancock
JoAnn & Douglas Mair
Connie Trier
Allison Craggs
Cheryl & John Hanson
Joan McDonald
Miguelito Valmonte
Michael & Anne Dennis
Lindsey Heller
Dick Mercier
Sally Weyerts
Susan & William DeWald
Kim Hilby
Mary Ann Metcalfe
Sharon Young*
Emily Dimson
Shawna Hobson*
Sarah Muchinsky
Robert Douglas*
Monya & Michael Hoerner
Judy Murray
Robin Downie*
Kenneth & Pamela Hooper*
Robert Olsen
Willard & Jonnee Dormier
Phyllis Hopkins
Dale & Lorna Parnell
Dorothy Downing*
William Howald
Evelyn & Jerry Pickering
Betty & Burton Evarts
Mary Hubbard
Sharon & Wayne Rengen
Elaine Field*
Amy & Richard Ivester
Jacob Ritland*
$100,000 +
*Founding Members
If you would like more information about joining, please call Martina Aguinaldo at 425.265.2285
$20,000 - $99,999 Employees Community Fund of Boeing Puget Sound EverTrust Foundation Safeco Insurance Foundation The Boeing Company Total Outdoor Wockner Foundation
2013 Annual Report
2013 Donors $10,000 - $19,999 Bank of America Charitable Foundation Harvest Foundation Hazel Miller Foundation
Microsoft/TechSoup Global Stillaguamish Tribe of Indians
$5,000 - $9,999 The Everett Clinic Linda Foreman Cheri French Greater Everett Community Foundation HomeStreet Bank Lawrence Hughes
National Association of Nutrition & Aging Services Puget Sound Energy Wells Fargo Foundation Whidbey Island Bank Union Bank
$2,500 - $4,999 Adams & Duncan Law Firm BNSF Foundation Jeannette & Keith Brown Jerry & Leann Burke Catherine Holmes Wilkins Foundation Coast Real Estate Services Patrick Colwell Dorothy G. Elway, LLC E&H Humbly Bumbly Foundation EK Coaches Food Services of America Paul & Elizabeth Gilbert
Jeannette & Alex Golitzin Group Health Cooperative Hubbard Family Foundation William Janes Ray & Ardythe Johnson Richard Johnson Craig & Jolene Olsen Premera Blue Cross Synergy Construction Mary Vanderway Betty Width
2013 Annual Report
2013 Donors $1000 - $2,499 Barbara Abruzzo Susan Ace Tom & Linda Adams Garrett Adkins William & Teresa Allard Alexander Printing Anonymous Applied Technical Services Corp Bonaventure Senior Living Jenifer Brawner Tony & Mikki Brower Guy & Colleen Brown Jim Buckles Kristine Calawa Robyn Carey Chateau Ste. Michelle Claudette Christensen Coastal Community Bank Employees Fund Karen Cooper Rowena DeFato Ann Delvin Michael & Anne Dennis Daniel & Elizabeth Detloff Janet Duncan Joyce Eleanor Jerry & Julianne Elkington Julia Ellis Janice Emery Jerry Fireman Norm Frampton Garden Court Retirement Community John & Pam Geer Ramon Gerard Christine Gray
Karen Hedine Kenneth & Pamela Hooper Dennis & Kathy Hutton Amy Ivester William James Anne Jenkins Walter Johnson Roger Jones James & Chrystal Lanning Larriana Liew Ryan & Brooke Lundquist Arthur Mafli Chris Marl John McGibbon Gerald & Lani McKinney Dick Mercier Caroline Misener Glenna Monsen Joseph Morrison Jeanne Moulds Judith Muench Sarah Muchinsky Judy Murray North Sound Emergency Medicine James & Pat Oakley Office Interiors Simona Pearce Martha Peppones Robert & Jane Phillips John Policar William & Lucille Prenevost Providence Regional Medical Center - Everett Puget Sound Kidney Centers
Quail Park at Lynnwood Refugee & Immigrant Services NW RJ Painting Judith Robison-Katopodis Bob & Susan Roetcisoender Susan Rowell Margaret Runyan Harry Sankey Charles Saylor Shawn’s Produce Alison & Claudia Sing Deborah Sjodin Paul Skoglund Shawn Slack & Anne Rees Robert Small Soroptimist International of Everett Sound Tax & Investment Services Jim & Dawn Steinruck Rich & Paula Stetler Larry & Pam Stewart Nancy Stroud Bill Stubbs Rose Sullivan Sally Taylor J. Daniel Timmons Charli Uskoski Dennis Wackerbarth Carolyn & Gary Weikel Jeff & Judy Wilson Russell Wright Elmer Yoder
Senior Services is deeply grateful for the tremendous contributions made by our donors. This listing acknowledges those donors who gave $1000 or more in 2013. Our sincere and heartfelt thanks also goes to the 5,272 donors who gave between $5 and $999. Visit our donor page at www.sssc.org for a complete list of donors.
2013 Annual Report
Revenue by Source GOVERNMENT Community Transit Snohomish County Human Services Washington State Department of Transportation City of Everett State of Washington (Insurance Commissioner) Other Government Sources Total
5,880,356 2,899,733 295,454 180,774 91,177 469,382 9,816,876
COMMUNITY Program Service Fees Donors Client Contributions Publications Advertising United Way of Snohomish County Total
461,852 1,317,077 233,628 159,414 137,508 2,309,479
OTHER Sales to the Public Rental Income Interest on Housing Affiliate Loans Miscellaneous Total
TOTAL
389,252 469,912 37,435 35,701 932,300
$13,058,655 Social Services 16.4%
Nutrition 14.0%
Expenses by Program The information above represents agency operations that include Senior Services housing affiliates.
Transportation 46.6% Administration 6.9%
Audited financial statements prepared by Clark Nuber P.S., PLLC are available for review at Senior Services’ offices in Everett, Washington or on our website www.sssc.org
Housing Services 5.8% Housing Development .3% Fund Raising & Public Relations 5.2%
Housing 4.8%