S E R V E C E N T E R at T H E U N I V E R S I T Y of N O R T H C A R O L I N A at G R E E N S B O R O
We offer research and evaluation services that deliver affordable, actionable insights for education leaders.
OUR FOCUS
SERVE gives those leading critical school or district improvement initiatives the information they need when they need it. We work collaboratively with clients to articulate and then answer key questions. Through research, data, and evaluation, we provide our clients with the valuable insights they need to make strategic decisions.
WE SUPPORT YOUR CONTINUOUS PROGRESS.
RESEARCH
plan
EVALUATION
DATA
act
reflect
improve
DO YOU HAVE QUESTIONS ABOUT YOUR EFFORTS TO IMPLEMENT OR IMPROVE... …Common Core State Standards? …college and career readiness? …teacher effectiveness? …professional learning communities? …formative assessment? …academic rigor? …student engagement?
We can help.
OUR COLLABORATIVE APPROACH
As educational leaders you may have some of the information you need to manage improvement initiatives, but let us supplement what you have with what you need when you need it. When you come to SERVE for answers to questions, we customize a project plan to fit your context, budget, and timeline.
PHASE 1: EXPLORATION
PHASE 2: CONTRACTED SERVICES
FIRST , we listen. We take the time to learn about your organization, context, and informational needs. Listening and asking questions allow us to customize a project to meet your needs.
THIRD , we deliver. We complete the work in as collaborative a fashion as you desire to achieve actionable insights.
SECOND, we plan. We work with you to develop a scope of work that includes project goals, methods, deliverables, and timelines that are aligned with your needs.
FOURTH , we support. We don’t just leave you with a final product; rather, we share results, tools and insights in ways that help you move your improvement efforts forward.
OUR SERVICES
We provide a range of research and evaluation services with a focus on meeting the key informational needs of education leaders. Through collaboration, we develop a customized approach to answering our clients’ key questions in ways that result in improved programs and outcomes.
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Assess the quality or fidelity of implementation of a program or initiative. Conduct surveys, interviews, or focus groups of stakeholders. Collect benchmarking information about what other districts or schools are doing to address a key issue or problem. Develop easy-to-digest summaries of research or data for specific audiences. Find or adapt an instrument or assessment to provide needed data. Evaluate program impact or effectiveness. Enhance your organization’s internal capacity for using research, data, and evaluation.
OUR RECORD
SERVE has more than 20 years of experience at the intersection of research and practice. We have worked with hundreds of districts and schools in the Southeast. We offer clients a deep and broad base of content expertise gained through our work on over 200 research and evaluation projects.
OUR EXPERIENCE INCLUDES: •
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Standards and assessment Services for migrant, English Language Learner, and homeless students
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High school reforms
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Literacy initiatives
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STEM programs
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Technology initiatives
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Turning around low performing schools
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Professional development for teachers and administrators
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Early childhood programs and school readiness
Please view examples of past and current projects and clients at
W W W. S E R V E . O R G / S P O N S O R E D - P R O J E C T S . A S P X
SERVE provides research and evaluation services to meet your information needs. •
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A clear synthesis of the research on a topic for upcoming deliberations Just-in-time information on how other organizations have handled an issue Help in assessing the fidelity or extent of implementation A formative appraisal of the initial implementation and impact of a new intervention or initiative A rigorous evaluation of program or intervention effectiveness that will meet What Works Clearinghouse standards Support in building your organization’s capacity for doing program evaluation Processes for engaging teams in evidence-based decision making
Contact us. 3 3 6 . 3 1 5 . 74 3 9 / r e q u e s t _ i n f o @ s e r v e . o r g
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S E R V E C E N T E R at T H E U N I V E R S I T Y of N O R T H C A R O L I N A at G R E E N S B O R O 5900 Summit Avenue, Dixon Building, Browns Summit, NC 27214