What makes LDCM different

We constantly reflect how we can evolve to offer a truly bespoke and client centred service.

We have over 20 years of experience between our small yet highly skilled team so we can offer everything and more in a truly personal and cost effective way.

Our ethos has always been to provide an individualised and family centred service to our clients with a personal touch.

Our case managers work with children and adults who have experienced brain or complex injuries. Complimenting the case management service is an HR generalist and a logistics assistant.

Our HR Generalist helps our clients to manage the employment of their support team and our logistic assistant, with his background in the building industry, supports our clients with ensuring they are managing their home environments and equipment to an optimum level.

With this skill set we can provide a cost-effective service to the client and ensure that they receive advice and support from specialists in their own field.

The case manager can focus on doing what they do best – supporting our clients to achieve their goals.

CASE STUDY

A client was referred with a team of 5 support workers already in place. Case management hours were spent on staff management, supporting their needs with training, appraisal supervision, payroll, and administration. The client lives in her own home and with the repairs and maintenance to the home, garden, and hydrotherapy pool, as well as environmental risk assessment and equipment regulations there was very little time left in the week to ask the client what it was that they wanted to achieve.

Support staff admin was taken over by HR support and our logistics assistant worked with the case manager and the financial deputy to ensure the environment is managed.

This has allowed us to focus on building the clients independence through recruiting a therapy team to work on very specific functional goals, a dream holiday for the client, a new vehicle and voluntary work is all on the agenda for the coming year.

HR and logistics work is charged out at a reduced fee to case management, which means the client only pays case management rates for case management work. A win win situation for us and the client allowing our employees and associates to focus on their areas of expertise and for the client in getting a cost effective and specialist service. ■

WHY CHOOSE US?

Caring Case Management

We’re a small company committed to focusing on the client, their journey and the personal aspects of

Case Management.

Sensitive To The Client’s Needs

We build a supportive relationship with the client to achieve their goals in the short and long term.

Understanding & Listening

Through the process of assessment and planning we help the client to understand their injury to aid adjustment and acceptance.

A Collaborative Pathway To Care

We are committed to working closely with our client’s families, care and therapy teams and legal representatives to guide our clients through their journey of rehabilitation.

A Client-Centered Approach

We Focus On Wellbeing

We Maintain The Highest CQC Compliant Standards

Dedicated in-house HR support for the client

We provide a bespoke case management and therapy service to adults and children who have an acquired brain injury or complex physical injury.

0115 871 7607

louise@louisedenzel.co.uk

ldcasemanagement.co.uk

LOUISE DENZEL

CASE MANAGEMENT

BRAIN INJURY & COMPLEX CASE MANAGEMENT