Severnside Housing Learning Programme
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Welcome
Welcome to the Learning Programme 2016–17 I am delighted to welcome you to another year of exciting and challenging courses in our Learning Programme. We hope you will be keen to take advantage of these courses to learn and develop new skills or build on existing ones. We are pleased to be able to offer a number of accredited courses, such as Food Hygiene and Health & Safety in the Workplace, alongside a number of skill-based courses, such as Customer Service Skills and IT skills. There are a number of courses and workshops to help young people find employment and the Princes Trust Programme has proven to be highly popular and successful. If you are a resident of Severnside, you will find most of the courses are free for you to attend. If you are a non-resident you are still very welcome to take part but a small charge will apply.
We think there is a course for everyone in this programme, so hope you will take the time to have a look though and find the course for you.
As always, I’d like to pass on my personal thanks to all our partners and staff who work so hard to bring this programme together and deliver it.
We hope you enjoy browsing our Learning Programme guide for 2016–17 and find a course or two that you’d like to participate in. Remember to tell us the name and date of the courses you’re interested in, along with the course code. For more information about booking, please see page 39 Priority for bookings will be given to Severnside residents.
ςς Call us
0300 300 0059 or 01743 285000
ςς Website
Complete the online form at www.severnsidehousing.co.uk
Severnside Housing
Sarah Boden Chief Executive
ςς Form
Complete the booking form on page 38 and mail it to us at Severnside Housing Brassey Road Old Potts Way Shrewsbury SY3 7FA
ςς Email
sustainablecommunities@ severnsidehousing.co.uk Remember to state your name, address, contact details, course details and any special requirements you may have.
Which Course?
Unless stated otherwise, courses are free to Severnside residents and only £3.50 for non-residents. Look for the ‘Claimant Commitment’ tick on courses that — with your Job Centre Advisor’s agreement — could go towards your commitment hours.
Name of course
Page number
Get qualified Level 2: Food Hygiene Certificate in Catering
4
Level 2: Health & Safety in the Workplace
5
CSCS cards
6
First Aid at work — Emergency First Aider
7
First Aid qualification — three day course
7
Level 3: Introduction to Customer Service
8
On your marks
9
Get Set, Go!
10
Level 3: Award in Introduction to Retail Skills
11
Advance
12
Get tech savvy Get IT (basic)
13
Get IT (advanced)
13
City & Guilds Entry Level 3 Certificate in Online Basics
14
City & Guilds Level 1 ICT Functional Skills
15
Get into work Taking charge of your life
16
Confidence building skills
16
Inclusive Community Training Programme
17
A guide to self employment
18
Kick Start Plus
18
Applying for jobs workshop
20
Volunteering and you
20
Prince’s Trust Team Programme
21
Online courses through Virtual College
22–23
Learning Programme 2016–17
2
Name of course
Page number
Get money smart Managing your money
25
Universal Credit and you
25
Personal Independence Payment (PIP)
26
Protecting your family’s future — writing a Will
26
Keeping warm and saving money
27
Get interested Arts and crafts
28
Upcycling clothing
28
Flower arranging
29
Photography
29
Sure Start
30–32
Everyday First Aid
33
The kitchen garden
33
The year round kitchen garden
34
Walking for health
34
Ready, Steady, Cook!
35
Map reading
35
How to book Booking form
37
How to book
38
Some of our accredited courses only have limited places available. This means an additional application form will need to be completed to ensure candidates will maximise the qualification. A commitment to attend a job club or drop in will also be required.
3
Severnside Housing
get qualified... Level 2: Food Hygiene Certificate in Catering An online qualification that is flexible enough to be completed at home or anywhere that has internet access. Once started, you have a month to complete the course.
You will learn...
As well as gaining your ‘Qualifi’ accreditation certificate, you will also learn vital skills for working in catering. This course meets health & safety requirements so is suitable for anyone wishing to serve or sell food, as well as anyone wishing to improve their food hygiene skills.
Course dates Online course Please register your interest
ςς The law that applies to business and food handlers ςς Food safety hazards ςς Principles of safe food storage ςς About the importance of cleaning food premises and equipment ςς Cooking and handling food
Course code GQ01
Course cost Severnside resident: Free Non-resident: £10.50 Please request an application form
Provider: The Safer Food Group
Learning Programme 2016–17
4
get qualified... Level 2: Health & Safety in the Workplace This course provides essential knowledge and understanding of health and safety for employees working in any sector, enabling them to contribute to the overall health and safety of the business. The course is approximately six hours in length and you will be required to complete a short multiple choice test at the end in order to gain your Level 2 qualification.
Course dates
You will learn... ςς ςς ςς ςς ςς
Health & Safety law Prevention of accidents and ill health Risk assessment/First Aid at work Personal protective equipment Electricity/Fire prevention and much more
Course code
Please note that this course will be run periodically throughout the year, dependant on numbers, at different locations.
Course cost This course is free for anyone 19 years plus in receipt of JSA, who has not previously completed a funded Level 2 health & safety qualification.
GQ02
Please register your interest
For anyone in employment, or who are already qualified, there will be a charge of: Severnside resident: £30 Non-resident, non JSA: £60 Please request an application form
Provider: Shropshire Training Venue: Severnside Housing, Brassey Road, Old Potts Way, Shrewsbury SY3 7FA
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Severnside Housing
CSCS cards The CSCS scheme confirms you have the right training and qualifications to be working on a construction site. Most contractors and builders require their workers to hold a valid CSCS card. This course will help you gain a valid 6 month provisional CSCS card. This is a first step to a longer standing role specific CSCS card, which your
Course dates Please note this course will be run throughout the year, through weekly job club sessions run by Jobchange.
current or future employer may be able to support you to gain.
This training course is available through Job Change and you will need to complete a series of training sessions with a tutor before you can take the test. However, you can continue the training until you feel ready to take the test.
Course code
Course cost The cost of the course and the test are funded through Jobchange with the only cost being if you need to retake the test.
GQ03
Please register your interest.
There is a £30 charge to obtain the CSCS card. Once you have passed your test, we can offer funding to purchase the card at the following rates. Severnside resident: £30 Non-resident: £15
Provider: Job Change Venue: The Digital Den, Maesbrook Road, Meole Brace SY3 9NL
Learning Programme 2016–17
6
First Aid at work — Emergency First Aider This is a 6 hour course which is ideal for ‘nominated’ persons responsible for First Aid in small businesses or for people who provide support to qualified First Aiders in larger organisations. Please note that we are offering limited spaces on this course.
You will learn... ςς How to act safely, promptly & effectively in an emergency Course dates
ςς Perform CPR ςς Treat an unconscious casualty (including seizure) ςς Treat wounds, bleeding, shock, minor injuries & choking ςς How to prevent cross infection, recording incidents & actions & the use of available equipment
Course code
Course cost This course is free for anyone in receipt of JSA.
8.45am–4pm, 10 May 2016 8.45am–4pm, 20 July 2016 8.45am–4pm, 15 September 2016 8.45am–4pm, 6 October 2016 8.45am–4pm, 29 November 2016
GQ04
Severnside resident: £48.50 Non-resident, non JSA: £97 Please request an application form.
Provider: Shropshire Council Venue: Shirehall, Shrewsbury SY2 6ND
First Aid qualification — three day course This is a three day course for those with little or no experience, providing you with a comprehensive set of practical skills needed by first aiders to become a confident first aider at work. Giving you the ability and knowledge to deal with first aid emergencies. Please note that you must attend all 3 days to gain your certificate, therefore we are only offering limited spaces.
You will learn... ςς How to act safely, promptly & effectively in an emergency Course dates
ςς Perform CPR ςς Treat an unconscious casualty (including seizure) ςς Treat wounds, bleeding, shock, minor injuries, choking, fractures, sprains and strains, spinal & chest injury, burns and scalds, eye injuries, poisoning, anaphalaxis, heart attack, stroke, epilepsy, asthma & diabetes ςς How to prevent cross infection, recording incidents & actions & the use of available equipment
Course code
8.45am–4pm, 14–16 June 2016 8.45am–4pm, 20–22 September 2016
Course cost This course is free for anyone in receipt of JSA.
GQ05
Severnside resident: £129 Non-resident, non JSA: £258 Please request an application form.
Provider: Shropshire Council Venue: Shirehall, Shrewsbury SY2 6ND
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Severnside Housing
get qualified...
Entry Level 3: Introduction to Customer Service
To be eligible for this course, you must be aged 19 plus, unemployed, in receipt of a benefit and be able to confirm how this course will help you gain employment. Customer service skills are needed in almost every job role, whether working as a customer service assistant or as part of a team. Customer service skills include how to interact with customers and behave in a customer focussed way. The certificate for introduction to customer service will suit you if you have no knowledge or experience of working within a customer service role.
You will learn... ςς Legislation, regulation and procedures to follow in customer service ςς Understand how to deal with queries and requests ςς Know basic customer service terms These qualifications are generic to any industry in customer service and can lead to a variety of jobs including: ςς Customer service employee ςς Telephone call centre operator ςς Retail or leisure centre customer contact.
Course code
Course dates These courses run for four days every month.
GQ06
Course cost
Free for those who are eligible
Please register your interest.
Provider: County Training Venue: The Gateway, Chester Street, Shrewsbury SY1 1NB
Learning Programme 2016–17
8
get qualified... On your marks
To be eligible for this course, you must be aged 19 plus, unemployed, in receipt of a benefit and be able to confirm how this course will help you gain employment. The course runs for one week and you will achieve an Employability Skills Certificate to help you prepare for work and planning those important next steps. You will learn many practical skills to support you in seeking employment. A tutor will be on hand to guide and support you at all times.
Course dates
ςς ςς ςς ςς ςς ςς
Developing personal confidence Career progression Self-assessment and development Coping with change Keeping safe Recognising the benefits of work/life balance
Course code
These courses run every month. Please register your interest.
Provider: County Training Venue: The Gateway, Chester Street, Shrewsbury SY1 1NB
9
You will learn...
Severnside Housing
GQ07
Course cost Free for those who are eligible
Get Set Go! To be eligible for this course, you must be aged 19 plus, unemployed, in receipt of a benefit and be able to confirm how this course will help you gain employment. During this two week Employability Skills Extended Certificate course you will gain many of the practical skills that you need to support you in looking for employment. A tutor will be on hand to guide and support you at all times. Your unit accreditation appears at the front of the booklet.
You will learn... ςς Career planning and making applications ςς Searching for a job Course dates
ςς Recognising employment opportunities ςς Effective skills, qualities and attitudes for learning and work ςς Preparing for work ςς Effective communication ςς Interview skills ςς Personal presentation and hygiene ςς Rights and responsibilities in the workplace ςς Awareness of equality and diversity ςς Managing personal finance ςς Dealing with problems ςς Working as part of a team
Course code Course cost
These courses run every month for two weeks.
GQ08
Please register your interest.
Free for those who are eligible
Provider: County Training Venue: The Gateway, Chester Street, Shrewsbury SY1 1NB
Learning Programme 2016–17
10
get qualified... Entry Level 3: Award in Introduction to Retail Skills To be eligible for this course, you must be aged 19 plus, unemployed, in receipt of a benefit and be able to confirm how this course will help you gain employment. There are opportunities in a wide range of retailers, from music and fashion specialists to supermarkets and department stores. These qualifications can help you to progress in a wide range of retail roles, including: • • • • •
Retail assistant Counter assistant Stock controller Apprentice Warehouse general assistant
Course dates
You will learn... ςς An introduction to handling stock in a retail environment ςς An introduction to keeping the work area clean, tidy and safe in a retail environment ςς An introduction to looking after customers in a retail environment
Course code
These courses run for four days every month. Please register your interest.
Provider: County Training Venue: The Gateway, Chester Street, Shrewsbury SY1 1NB
11
This course is ideal for those with little or no experience of the retail sector, or of the world of work. The award will give you an introduction into the sector and the types of retail environments you could work in.
Severnside Housing
GQ09
Course cost Free for those who are eligible
If you’re aged 16–18, the Advance course is designed to help you move forward and prepare for your future career. By the end of the course you will be more confident and more employable! Advance involves • • •
Vocational tasters, so you can learn more about what you do and don’t enjoy Work experience with a local employer Qualifications, including maths and English
Course dates
• •
You will have your own personal mentor who will support and guide you. The course content will be based on the goals you want to achieve! Depending on your individual situation, there may also be some money you can apply for to help cover transport costs.
Course code
These courses run throughout the year.
GQ10
Please register your interest.
Increasing your employability skills Teamwork, confidence building and meeting new people
Course cost Free for those who are eligible
Provider: County Training Venue: The Gateway, Chester Street, Shrewsbury SY1 1NB
Learning Programme 2016–17
12
get tech savvy Get IT (basic)
Our six week course acts as an introduction to computers and the internet which is easily accessible for everyone. Our sessions are run by experienced tutors who can support you to learn in a relaxed and easy environment. You will gain experience and new skills getting to practice these and complete exercises which you can take away to practice.
You will learn... ςς ςς ςς ςς
Find your way around a computer The basics in using the internet About email and internet safety How to use the internet for searches and accessing public services ςς How to create documents
Get IT (advanced) Severnside’s follow up six week Get IT (advanced) takes you one step further in developing your skills and confidence. Created following feedback from our customers who have completed the Get IT course (basic), this course will help those who want to learn a bit more and find out how computers can be used everyday in practical ways.
You will learn... ςς How to search the internet for specific items ςς Attaching items to emails ςς How to use Word & Excel ςς Ways to use the computer for everyday tasks
Course dates
Course code
Castlefields Digital Den 15 April – 20 May 2016 (BASIC) 8 July – 12 Aug 2016 (ADVANCED) 30 Sept – 4 Nov 2016 (BASIC)
Get IT (basic) GTS01
Meole Brace Digital Den 27 May – 1 July 2016 (BASIC) 19 August – 23 Sept 2016 (BASIC) 11 Nov – 16 Dec 2016 (ADVANCED)
Provider: Severnside Housing
13
Get IT (advanced) GTS02
Venue: Castlefields Digital Den 69 New Park Street, Castlefields Shrewsbury SY1 2LE
Severnside Housing
Course cost
Severnside resident: Free Non-resident: Free
Venue: Meole Digital Den Maesbrook Road, Meole Brace SY3 9NL
Once you complete the Get IT Courses, you can progress to the next level, being... City & Guilds Entry Level 3 Certificate in Online Basics Would you like a certificate in IT online skills to add to your CV? This course, offered in partnership with the Tinder Foundation, offers an opportunity to complete online courses through Learn My Way and progress to a City and Guilds Entry Level 3 Certificate. There is an assessment to gain this qualification. The key elements of this course will be completed online and can be undertaken at any
Course dates
of our job clubs and drop ins, or in the comfort of your home. Once you have completed the modules on Learn my Way we will register you for the next assessment session.
You will learn... ςς Communicating with email ςς Searching the internet ςς Using the internet safely
Course code
Course cost
Online course. Please register your interest Assessments will be held periodically throughout the year
GTS03
Severnside resident: Free Non-resident: £12.50
Provider: Severnside Housing and Learn my Way
If you’ve completed all these courses and still want to learn more, then have a look at the Level One City & Guilds course on the following page. Learning Programme 2016–17
14
get tech savvy City & Guilds Level One ICT Functional Skills Want to gain an accredited certificate in ICT skills? Is your CV missing something that proves your skills on a computer? This course will help you to develop those skills and demonstrate that you are able to use these practically. The course will run one morning per week for a 12 week period. The course is an accredited ICT course at City & Guilds Level One. To join the course you will need to have completed Severnside’s Get IT courses, and have achieved the City & Guilds Entry Level Certificate in Online Basics. You will also need
Course dates
to undergo an initial assessment before the courses commences.
You will learn... ςς ςς ςς ςς ςς ςς ςς
Using Word Using the internet to find information Using spreadsheets Managing files and folders Using Powerpoint Sending emails IT security
Course code
Please register your interest Please note, this course will be run periodically throughout the year, dependent on interest. You will need to have completed Severnside’s Get IT courses, and have obtained the City & Guilds Entry Level 3 Certificate in Online Basics in order to complete this course.
Provider: County Training
15
This course is free to anyone 19 years of age and over, unemployed and who is in receipt of welfare benefits. GTS04
Venue: Castlefields Digital Den 69 New Park Street, Castlefields Shrewsbury SY1 2LE
Severnside Housing
Course cost
For anyone in employment there will be a cost for this course. Severnside resident: £174 Non-resident: £348
Venue: Meole Digital Den Maesbrook Road, Meole Brace SY3 9NL
get into work Taking charge of your life Does your confidence need a boost? Do you get tongue tied and nervous when talking to others? Are you stressed? Do you find it hard to cope with change? If yes then this course is for you.
You will learn... ςς How communication skills help us feel more confident in everyday situations ςς The causes of stress and how we can reduce it ςς How body language can promote a positive and confident image
The course is run over 4 weeks but once completed you will go away with a certificate that can be added to your CV.
Course dates Please note, this course will be run periodically throughout the year, dependant on numbers at different locations. Dates and locations to be agreed.
Course code
Course cost
Severnside resident: Free Non-resident: £3.50
GW01
Please register your interest
Provider: Relate Venue: To be agreed
Confidence building skills Are you lacking in confidence?
You will learn... ςς Understand what confidence and selfesteem are and how these affects us ςς Identify causes of low confidence and self-esteem and how to rebuild these Course dates 10am–12pm, 27 May 2016 12.30–2.30pm, 23 September 2016
ςς Have the confidence to take risks and step out of your comfort zones ςς Acknowledge personal successes and being positive, believing in your abilities ςς Take responsibility and be more assertive
Course code GW02
Course cost Severnside resident: Free Non-resident:£3.50
Provider: Severnside Housing Venue: Castlefields Digital Den 69 New Park Street, Castlefields Shrewsbury SY1 2LE
Learning Programme 2016–17
16
get into work
How to be the best in delivering physical activities for disabled people — Inclusive Community Training Programme This training is ideal for those who already deliver, or who are looking to develop their knowledge in delivering sports based activities. This hands on active training will improve your skills and confidence in delivering a variety of activities to disabled people. Suitable for parents, carers, health professionals, volunteers and those keen to learn more.
You will learn... Course dates
Course code
9.30am–12.30pm, 13 September 2016 1.30–4.30pm, 27 January 2017
Provider: Energize and Sainsbury’s Venue: Belle Vue Youth Club Rocke Street, Shrewsbury, Shropshire, SY3 7PY
17
ςς Learn practical tools to support inclusive delivery ςς Explore creative ideas to support disabled people to take part in physical activity and sport ςς Complete a workbook that will support your activity session ςς Learn about local opportunities for participants, leaders, volunteers and coaches in sport and physical activity
Severnside Housing
GW03
Course cost Severnside resident: Free Non-resident: £3.50
A guide to self-employment Do you want to work for yourself? Have you thought about self-employment?
ςς Thinking about what type of business you want to develop
You will learn...
ςς Finance available ςς Signposting to other supporting agencies
ςς The benefits of self-employment ςς How to trade Course dates
Course code
12.30pm–2.30pm, 4 July 2016 10am–12pm, 15 November 2016
GW04
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Severnside Housing Venue: Castlefields Digital Den 69 New Park Street, Castlefields Shrewsbury SY1 2LE
Kick Start Plus The Kick Start Plus programme is provided in partnership with Landau. This programme is aimed at 16–18 year olds who are not in education, employment or training, and those aged 19–25 who have an Educational Healthcare Plan. Those attending the course will receive support to obtain a qualification in English and Maths, opportunity and support to complete a long term work placement and receive employability skills support.
Course dates Please note this course will run through the year and there may be opportunities to join later than September.
This is a long term programme and will be starting in September 2016 looking to finish in July 2017. Every young person on our programme has an individual action plan with specific activities designed to address their key needs so they can progress positively. All the programmes are underpinned with mentoring and Pastoral Support.
Course code
GW05
Course cost Severnside resident: Free Non-resident: Free
Please register your interest.
Provider: Landau
Learning Programme 2016–17
18
19
Severnside Housing
Applying for jobs workshop Join us for a day workshop where we will take you through exercises and information to help support you into work.
ςς ςς ςς ςς
Where to search for jobs How to write a CV What to include in your covering letter How to complete your job application including your personal statement ςς How to match your skills to the job description and person specification ςς Hints and tips for interviews
Covering your journey from the initial job search through to hints and tips for interview we will provide information and give you hands on exercises to help you get that job!
You will learn...
Course dates 9.30am–4pm, 19 April 2016 9.30am–4pm, 21 June 2016 9.30am–4pm, 23 August 2016 9.30am–4pm, 18 October 2016 9.30am–4pm, 6 December 2016 9.30am–4pm, 13 February 2017
Course code
GW06
Course cost
Severnside resident: Free Non-resident: £3.50
(Note: Lunch is not provided)
Provider: Severnside Housing Venue: Various
Volunteering and you Are you interested in volunteering but not sure how to get started, or where to find an opportunity? The Shropshire Rural Community Council are working with Severnside to provide some specialist led sessions on what it means to volunteer, where to find an opportunity which will match your skills, and the benefits of volunteering.
Course dates 10am–12pm, 12 July 2016 12.30–2.30pm, 10 November 2016
You will learn... ςς The benefits of volunteering ςς Resources and support to help you ςς Where to find opportunities ςς How to apply for a volunteering placement
Course code GW07
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Shropshire RCC Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Learning Programme 2016–17
20
get into work Prince’s Trust Team Programme If you are between the age of 16 and 25 and you are not in education, employment or training, this is the ideal course for you. The Team Programme is a 12 week programme that offers you the opportunity to build your confidence, develop new skills and helps you towards taking the next steps in getting you into employment or further education.
Course dates
It’s the chance of a lifetime… So why not give it a go!
Course code
20 June 2016 for 12 weeks Further dates to follow. Please register your interest.
Provider: Prince’s Trust Venue: Kynaston Road Community Centre, Kynaston Road, Harlescott, SY1 4LQ
21
During the programme you will gain qualifications and work experience, as well as taking part in community projects and enjoying a week-long residential with lots of team bonding activities.
Severnside Housing
GW08
Course cost
Online courses through Virtual College The following courses are available as online courses which can be accessed from home, from our job clubs and drop-ins or in the Tenants Resource Centre. These courses are aimed at anyone who is relatively confident in using a computer and has a particular interest in the course for which they are applying. These courses are recognised as having Certified Professional Development value. Please register your interest for the course(s) you’re interested in.
Course dates
Application
Please register your interest.
Applications are necessary
Course Equality & Diversity Course code: GW09
Confidentiality Course code: GW10
Safeguarding everyone Course code: GW11
Summary
Course cost Severnside resident: Free Non-resident: £10
You will learn...
Equality, diversity and inclusion are essential in the workplace, this course will equip you to be able to learn about each element and to understand how you can demonstrate each.
ςς Explain what is meant by equality, diversity and inclusion ςς Explain how the law impacts on equality, diversity and inclusion ςς Explain some of the diverse characteristics of people in society ςς Apply equality, diversity and inclusion in the workplace
Confidentiality of information is enforced on the ‘need to know’ principle, which forms the cornerstone of information security in today’s corporate world. The ‘confidentiality bubble’ restricts information flows, with both positive and negative consequences.
ςς What confidentiality is and why it is important ςς The four key requirements of the confidentiality model ςς Your role in creating a confidential service
This module will form an introduction to safeguarding of young and vulnerable people. It will emphasise how important it is for practitioners to ensure the safety and security of anyone in their care, or who they come into contact in their role.
ςς How to recognise signs of abuse ςς Local and national contexts ςς How to respond: recording and reporting ςς Ways to reduce likelihood of abuse ςς Serious case reviews, case studies and summary Continued on the next page...
Learning Programme 2016–17
22
get into work Online courses through Virtual College Continued from previous page.
Course dates
Application
Please register your interest.
Applications are necessary
Course
Summary
Course cost Severnside resident: Free Non-resident: £10
You will learn...
Manual handling Back injury is the main reason for people and objects absence from the workplace and one third of all reported injuries that result Course code: in three days off work are caused by GW12 manual handling accidents. Employers are required by law to take reasonable steps to safeguard the health and safety of all employees, one of which is increasing awareness about the hazards related to manual handling, and outlining what can be done to minimise risk. This online manual handling module provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads in their work environment.
ςς Why you need to know how to move and handle objects correctly ςς The key pieces of legislation that relate to manual handling ςς The responsibilities they place on you and your employer ςς The basic theory of how your spine works, common injuries and how you can avoid them ςς Key factors to take into account before undertaking the moving or lifting of a load
Postive attitudes & Positive attitudes and behaviours behaviours are important because they lead to more productive workplaces and Course code: relationships. This course will help GW13 you identify positive behaviours and attitudes and to assess your own.
ςς What positive attitudes and behaviours are ςς How they affect communication and behaviour ςς How they can affect personal effectiveness at work ςς Your strengths and weaknesses
Data protection at work
ςς Explain the eight principles of the Data Protection Act ςς Describe what these principles mean to you in your role ςς Explain what subject access requests are and how they should be dealt with
Course code: GW14
23
It is vital that those who collect and use personal data maintain the confidence of those who are asked to provide it. The Data Protection Act 2008 provides a means to ensure confidence is maintained. The aim of this module is to provide an overview of the benefits and legal requirements in adopting data protection principles in the workplace.
Severnside Housing
JOB CLUBS l DROP INS
Drop in for a chat and see what support we can offer you We can help with:
Castlefields Digital Den
• Wednesdays, 10.30am–12.30pm • Thursdays, 10.30am–12.30pm
• Getting online and using computers
Digital Den Meole Brace
• Homepoint applications • Neighbourhood queries • Job searches and writing CV’s • Job applications
• Tuesdays, 11am–1pm • Thursdays, 10am–4pm (Job Change)
Shrewsbury Baptist Church, Crowmere Road • Fridays, 10am – 12noon
Contact Us: 0300 300 0059 community@severnsidehousing.co.uk www.severnsidehousing.co.uk
Learning Programme 2016–17
24
get money smart Managing your money
Are you struggling to make ends meet? Do you manage to pay all your bills each month? Do you have debts? Would you like to save more? Managing your money can be difficult especially when you have a low income. This course can help you to look at your finances, prioritise and plan for the future.
You will learn... Course dates
ςς To identify the difference between financial needs and wants ςς How to use a budget planner to manage costs ςς How to find affordable services to make your money go further ςς How to prioritise debts and where to access help.
Course code
12.30–2.30pm, 6 June 2016 10am–12pm, 5 September 2016 12.30–2.30pm, 5 December 2016 10am–12pm, 6 March 2017
GMS01
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Universal Credit and you Have you heard of Universal Credit? If you receive any of these;
this means and how we can support you as your benefit changes.
• Jobseekers Allowance • Employment and Support Allowance • Housing Benefit • Child Tax Credits • Working Tax Credits • Income Support then you will be affected by Universal Credit. Come along to this workshop to find out what
You will learn... ςς How changes will affect you or your family ςς What is included in the changes ςς Where you can find support to help you through the changes.
Course dates
Course code
12.30–2.30pm, 20 June 2016 10am–12pm, 11 October 2016 10am–12pm, 19 January 2017
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
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Severnside Housing
GMS02
Course cost Severnside resident: Free Non-resident: £3.50
Personal Independence Payment (PIP) Disability Living Allowance is changing. For those over 16 years of age and under retirement age, new claims will no longer be accepted. Those in receipt of Disability Living Allowance will be invited to apply for Personal Independence Payment (PIP) over the next few years. This short course will help you to understand the move from Disability Living Allowance
Course dates 12.30–2.30pm, 27 June 2016 2.30–4.30pm, 17 November 2016
(DLA) to Personal Independence Payment (PIP), and help you to complete the application.
You will learn... ςς How changes will affect you or your family ςς What is included in the changes ςς Where you can find support to help you through the changes.
Course code GMS03
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Protecting your family’s future — writing a Will We all like the comfort of making sure that we have provided for our family and knowing they are well looked after. A death in the family is a difficult time for everyone and people generally want things to be in good order at that time. Some of our customers have said they would like to know more about making a Will. If this is of interest to you, come along to this course.
Course dates 10am–12pm, 4 October 2016
You will learn... ςς The advantages of writing a Will ςς What to think about when writing a Will ςς How to have a Will drawn up ςς Basic information on life insurance and funeral policies
Course code GMS04
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Learning Programme 2016–17
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get money smart Keeping warm and saving money Saving money on energy bills can be an easy place to start when you’re on a budget. It can be confusing with so many energy providers and different price comparison sites to choose from. Come along to this course and we will help you take the first steps and give you information on how to continue saving.
Course dates
Course code
10am–12pm, 13 September 2016 10am–12pm, 10 January 2017
Provider: Shropshire RCC Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
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You will learn... ςς How to save money on your bills ςς Ways you can make your home more efficient ςς Which comparison sites are recommended ςς Where to get help and support if you are struggling
Severnside Housing
GMS05
Course cost Severnside resident: Free Non-resident: £3.50
get interested Art and crafts
Join us for a range of arts and craft to suit all ages and abilities. Share your new found skills with friends and family. Children accompanied by an adult are welcome.
Course dates
You will learn... ςς How to make your own cards and gifts ςς How to create your own projects at home
Course code
10am–12pm, 8 April 2016 10am–12pm, 2 June 2016 1–3pm, 20 December 2016
GI01
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Upcycling clothing This course is designed for you to learn easy techniques to re-use or recycle items from around the home. Don’t throw away that old jumper or broken piece of jewellery, bring it along and see how you can re-vamp or re-purpose it.
You will learn... ςς Re-purpose or re-fashion your old or ill-fitting clothes ςς Re-vamp old and broken jewellery and accessories
Children accompanied by an adult are welcome.
Course dates 10am–12pm, 19 May 2016 10am–12pm, 2 August 2016 10am–12pm, 18 October 2016
Course code GI02
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Learning Programme 2016–17
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get interested Flower arranging
This course is a basic introduction to the art of flower arranging in which you will learn how to make a centrepiece you can take home with you. You will need to bring a long container to put your arrangement in and any accessories you would like to add.
Course dates
You will learn... ςς The use of colours and forms ςς Gain knowledge to advance your skills ςς To identify suitable flowers depending on the season ςς To create your own arrangement
Course code
12.30–2.30pm, 30 June 2016 12.30–2.30pm, 1 December 2016
GI03
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Photography Learn how to get the most out of your digital camera and improve your photo techniques, making your pictures stand out! This course is ideal for people who are new to digital photography, or who would like to learn more about it. Don’t forget to bring your camera!
Course dates
Course code
12.30–2.30pm, 23 June 2016 12.30–2.30pm, 15 September 2016
Provider: Severnside Housing Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
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You will learn... ςς Quick and easy steps to take better photos ςς How to change the settings on your camera ςς How to upload your photos
Severnside Housing
GI04
Course cost Severnside resident: Free Non-resident: £3.50
Do you have children? Sure Start Children’s Centres offer a number of courses for families including, first aid, healthy eating, play and preparing for school’
Course dates
Application
These courses will run periodically throughout the year, dependant on numbers, at different locations.
Applications are necessary. You must have a child to participate in these courses.
Please register your interest. Course Food for thought Course code: GI05
Let’s cook together Course code: GI06
Summary The chance to learn how to cook low cost, nutritional meals for the whole family. A series of cooking workshops for parents and children, encouraging the idea of letting children explore food and learn to cook at an early age. The basic message of enjoying low cost, nutritional food is still at the heart of this course. This is designed for parents and children together, children must be over 2 years old.
Brilliant breakfasts Course code: GI07
Join us for a fun workshop to explore a healthy and alternative breakfast. This suits families with children under 5 years and is a one off session lasting 2 hours. Childcare is available.
Funky lunches Course code: GI08
Join us in a friendly and relaxed atmosphere to find out about nutritious and healthy lunchboxes, making popular food the healthy way on a low budget. For families with children under 5 years.
Learning Programme 2016–17
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get interested Course dates
Application
These courses will run periodically throughout the year, dependant on numbers, at different locations. Please register your interest. Course
You must have a child to participate in these courses.
Summary
Family first aid Course code: GI09
Better bedtimes Course code: GI10
Understanding your Child Course code: GI11
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Applications are necessary.
A broad span of first aid techniques and advice with childhood illness and family care. Join us for a fun workshop to explore alternatives for bedtime routines. For families with children under 5 years. Does what it says on the tin! Understanding your child also offers parents mutual support and new ways of dealing with typical issues that we all have when bringing up children.
Severnside Housing
Course dates
Application
These courses will run periodically throughout the year, dependant on numbers, at different locations.
Applications are necessary. You must have a child to participate in these courses.
Please register your interest. Course Ready steady play Course code: GI12
Summary A course designed to help parents start to introduce the basics of reading, writing and speaking and listening to their child. Suitable for all, but parents of babies must be aware this constitutes forward planning for them and that some activities will not be appropriate for very small children. 6 x 2 hour sessions. Childcare available.
Clay craft Course code: GI13
Using air-dry clay to create thumb pots, decorations, model animals etc. This is a one off course lasting 2 hours and designed for parents and children together. Suitable for children aged between 2â&#x20AC;&#x201C;5 years.
Reading robots Course code: GI14
Helping parents to make games that support early sounds learning (phonics). This is a one off course and is designed for parents and children together. Childcare available.
Puppets & aliens Course code: GI15
Ping, pong, pop! Making games to support rhymes and patterns in language for young children. This is a one off session and is designed for parents and children together. Suitable for children aged between 2â&#x20AC;&#x201C;5 years. Childcare available.
Story sacks Course code: GI16
Helping parents to make story sacks and explore basic mime and drama to enliven stories and support listening and reading skills. This is a one off session designed for parents and children together. Suitable for children over 2 years.
Ready steady school Course code: GI17
A chance for parents to gain an insight into the kind of Maths and English (including phonics) that their child will be learning in their first terms at school (the specific methods of teching used by the school are checked and demonstrated by the course tutor). A chance to ask questions, become familiar with the terms used by the school and to practice some skills. This course is 6 x 2 hours sessions. Childcare available.
Learning Programme 2016â&#x20AC;&#x201C;17
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get interested Everyday First Aid
This informal relaxed course will teach you a few simple First Aid skills that could help someone if things suddenly go wrong. It doesn’t matter how young or old, or how able you think your are, everyone can learn to do something to help an ill or injured person.
Course dates
You will learn... ςς How to feel confident to assist in the event of an emergency ςς Everyday first aid for incidents that may affect you or your family ςς What to do in an emergency
Course code
9.30–11.30am, 11 May 2016 12.30–2.30pm, 16 August 2016
Course cost Severnside resident: Free Non-resident: £3.50
GI18
Provider: British Red Cross Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
The kitchen garden Do you ever dream of growing your own fresh fruit and veg? Been put off because you have little or no garden? Well.. This hands on course will give you all the enthusiasm and skills you need to grow all kinds of tasty fruit and veg wherever you live!
ςς How to create your fresh salad garden in or around your home ςς How to best care for your strawberries ςς How to grow simple everyday plants such as herbs and lettuce to more exotic chilli peppers ςς How to grow spuds …no digging necessary!
You’ll even take your first attempt at kitchen gardening home... Just to get you started!
You will learn... Course dates
Course code
10am–12.30pm, 10 June 2016
Provider: Severnside Housing Venue: Greenacres Communal Room Corbett Close, Harlescott SY1 3RP
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Severnside Housing
GI19
Course cost Severnside resident: Free Non-resident: £3.50
The year round kitchen garden This workshop is aimed at people who already know how to grow veggies, but don’t know what to grow or perhaps what to do with them! We will discuss the best vegetables to enjoy during the productive summer as well as the ones to look forward to through the cold winter months!
Course dates
You will learn... ςς How to grow a more productive kitchen garden ςς Methods of planting for larger and more varied harvests ςς Ways to preserve fruit and vegetables ςς Delicious recipes for summer dishes and winter warmers!
Course code
12.30–2.30pm, 8 July 2016
Course cost Severnside resident: Free Non-resident: £3.50
GI20
Provider: Severnside Housing Venue: Greenacres Communal Room Corbett Close, Harlescott SY1 3RP
Walking for health Walking for Health (WFH) is the largest network of Health Walks in the UK and is designed to help people improve their health by taking part in regular walks in their local community. Walking is often described as the ‘perfect exercise’ and can help improve your health, your happiness and, if you join one of our groups, it will give you the chance to explore the outdoors, and meet new people.
Course dates 10am–12pm, 21 April 2016 10am–12pm, 21 July 2016
ςς Find out more about the National WFH Scheme ςς See the effects regular walking can have on your health and fitness ςς Find out where your nearest regular health walk is ςς Take part in a short taster walk ςς Find out about becoming a walk leader (if you wish)
Course code GI21
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Shropshire Council Venue: Severnside Housing, Brassey Road, Shrewsbury SY3 7FA
Learning Programme 2016–17
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get interested Ready, Steady, Cook!
Are you in need of some help in the kitchen? Want to learn how to cook for yourself or your family in a relaxed atmosphere, using fresh ingredients from our community garden. If yes then this is the ideal opportunity for you to learn over a period of 6 weeks and expand on your cooking skills.
ςς Knife skills and how to use other utensils safely too
You will learn...
ςς Use leftovers to reduce waste and make food go further, reducing your shopping bill
ςς Create delicious food from inexpensive ingredients ςς Use produce grown in our community garden
ςς To use a range of cookery methods Course dates
Course code
Please register your interest.
GI22
Course cost Severnside resident: Free Non-resident: £3.50
Provider: Riversway Venue: Riversway, Lancaster Road, Harlescott, Shrewsbury, SY1 3LE
Map reading This course will introduce the novice to basic map reading. It will enable you to plan routes and safely navigate your way around the countryside with confidence. No previous experience is required as this course is suitable for beginners and maps and compasses will be provided. Suitable outdoor clothing and footwear may be required for this course.
Course dates
Course code
Please note that this course will be run periodically throughout the year, dependent on interest. Please register your interest.
Provider: Shropshire Council Venue: TBC
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You will learn to... ςς Plan your own walks ςς Understand an Ordnance Survey map ςς Use a compass ςς Navigate properly ςς Feel more confident in the outdoors ςς Stay safe in the countryside
Severnside Housing
GI23
Course cost Severnside Resident: Free Non-resident: £3.50
The Digital Dens are helping people bridge the digital divide and get online. The Digital Den offers cyber-café style facilities with free internet access — ideal for getting online to make claims, search for jobs, or make savings through online shopping. Originally set up in partnership with Social Telecoms, a local Community Interest Company at Meole Brace, the Den provides affordable access to broadband and Wi-Fi services on a contract-free basis, as well as refurbished computer equipment for sale, and free access to computers throughout the day. Our new Den at Castlefields also offers free access to the internet and help to get online at our regular drop-ins and job clubs. The Dens offer free training courses to residents and other community groups to help build confidence in using computers and getting online. It has proved so popular with local young people that specific homework clubs are now being held. With it becoming ever more important for people to have access to the internet, most that do are often using their mobile phones, which have limited functionality and can be expensive. The Digital Dens can make the digital world more affordable and accessible.
For more information — Meole Brace Email: info@socialtelecoms.org.uk Call: 01743 730050 Visit: www.digitalden.org Drop in: Digital Den, Maesbrook Road, Meole Estate SY3 9NL
For more information — Castlefields Email: sustainablecommunities@severnsidehousing.co.uk Call: 0300 300 0059 or 01743 285000 Drop in: Castelfields Digital Den, 69 New Park Road, Castlefields SY1 2LE
Opening hours Meole Brace • 9.30am to 5pm, Monday to Friday Castlefields • 10.30am to 12.30pm Wednesday & Thursday
Tenants Resource Centre The Tenants Resource Centre is a fully equipped room that offers free access to the internet and up-to-date computers that you can use for college work, writing your CV, applying for jobs and to brush up your IT skills. The centre is located at Severnside’s Brassey Road office and is open to all residents and the wider community. There are free refreshments available, along with a comfortable seating area. Everybody is welcome to use the facilities and the Sustainable Communities team are on hand to provide help and advice should you require it.
For more information Email: sustainablecommunities@severnsidehousing.co.uk Call: 0300 300 0059 or 01743 285000 Drop in: Severnside Housing, Brassey Road, Old Potts Way, Shrewsbury SY3 7FA
Opening hours • • •
8.30am to 5pm, Monday, Tuesday and Wednesday 10am to 5pm, Thursday 8.30am to 4.30pm, Friday
Learning Programme 2016–17
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Booking form
Unless stated otherwise, courses are free to Severnside residents and only £3.50 for non-residents. We will confirm any payments due when we confirm your place on the course. Please complete the following form and return to Severnside Housing. For other ways to book, please see the information on page 39.
About you I am:
A Severnside resident
A Non-resident
Title (Mr/Mrs/Ms etc):
First name:
Surname:
Date of birth:
Address: Postcode: Email:
Phone:
Do you have any disability requirements?
Yes
No o
Do you require help with transport?
Yes
No o
Do you require help towards childcare costs?
Yes
No o
Do you require support/assistance to attend?
Yes
No o
If yes, please provide details: Where did you hear about the Learning Programme?
For Severnside residents only
Your courses Course code
Course date
Course name
37
Severnside Housing
how to book
Once you have decided which courses you would like to attend, you can book in a number of ways.
ςς Call us
0300 300 0059 or 01743 285000
attend a session without prior notice being given.
Do you need help to attend?
ςς Website
If you are a Severnside resident and have special travel requirements then we may be able to assist you with transport.
ςς Form
Help may also be given towards childcare costs for Severnside residents. A registered child care provider must be used and prior approval is needed. You must also provide a receipt.
Complete the online form at www.severnsidehousing.co.uk Complete the booking form opposite and mail it to us at Severnside Housing Brassey Road Old Potts Way Shrewsbury SY3 7FA
Please talk to the Sustainable Communites Team when you book your course and advise if this help is needed.
ςς Email
sustainablecommunities@ severnsidehousing.co.uk Remember to state your name, address, contact details, course details and any special requirements you may have.
Application and charges We will contact you to confirm your booking and advise of any payments due. If you are unable to attend, please tell us so we don’t incur any costs and your place can be offered to someone else.
Cancellations ςς Severnside reserves the right to cancel or postpone courses depending on numbers enrolled and will endeavour to notify you as early as possible. ςς If courses are cancelled, where possible, we will seek alternative dates to avoid disappointment. ςς Severnside reserves the right to refuse future bookings should you fail to
If you are a carer who is in receipt of Carers Allowance and you need to pay a sitter in order to attend our courses, please let us know when you book your course. We may be able to assist with your costs as long as prior approval has been given. You must also provide a receipt.
We need you! If you have a talent or skill in a particular subject or hobby, that others may be interested in then please contact us to discuss this further. We welcome anyone who wishes to come forward and share their knowledge and skills with others.
Thank you Severnside would like to thank everyone who has attended, or helped run, one of our courses — you have helped us make this programme the success that it is. Please pass the word on to your friends, family, colleagues and neighbours — everyone is welcome to come along. It’s a great opportunity to meet new people, learn a new skill, get involved and have fun!
Learning Programme 2016–17
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Severnside Housing would like to say a special thank you to all the partners who have made this possible
Severnside Housing provides a telephone interpreting service for more than 150 languages and can provide this document in a range of formats Severnside Housing Brassey Road Old Potts Way Shrewsbury SY7 3FA
The document is available in
LARGE PRINT
DIFFERENT LANGUAGES BRAILLE
Jesli potrzebna jest jakakolwiek pomoc w zrozumieniu niniejszego dokumentu, lub potrzebne jest tumaczenie na inny jezyk, prosze o telefon na numer 0300 300 0059. 01743 285 000 0300 300 0059
www.severnsidehousing.co.uk sustainablecommunities@severnsidehousing.co.uk