Q&A: AMERICAN MEDICAL ASSOCIATION PRESIDENT JACK RESNECK, MD

continued from page 13 at lunchtime, offering free gift certificates to dinner with the CEO, and that’s lovely, but you can’t yoga your way out of severe burnout because you’re spending hours a day doing prior authorization. You can’t yoga your way out of having to let go of three of your front desk staff because Medicare payments are not adequate. So I think a lot of places get it now and are actually thinking about what obstacles need to get out of the way to actually support physicians and their work.

How do you think that the federal government should be approaching and regulating AI in health care?

There’s tremendous potential to advance health equity with AI but if you don’t start with that at the front end, we see a lot of examples of where that stuff can cause harm. As that [work] progresses, Congress may or may not have to step in.

What we don’t want, what would be a bad outcome, is to have a few spectacular failures of very hyped tools that end up leading Congress or others to just shut this whole thing down.

So we’re not being fuddy-duddies about AI. We’re pretty darn excited about it. But we think doing that homework at the front end to actually make sure that we mitigate the risks and have transparency will help us to avoid that outcome.

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