4 minute read
The Most Important Criteria When Selecting a New Doctor
Whether you have just moved to a new area, are unsatisfied with your current provider, or are looking for your first doctor, choosing the right healthcare partner is an important step for you and your family. Here’s what research has found matters most to patients in their search:
Insurance
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According to survey data from Kryuus, consumers consider “insurance accepted’’ the most important factor when selecting a provider, with three out of four rating it as extremely important.
This makes sense. Imagine taking the time to research and find just the right provider only to discover that your insurance isn’t accepted. The difference between going to an “in-network” versus an “out-of-network” provider can be thousands of dollars, so it’s no small matter.
Revere Health believes insurance shouldn’t be a barrier to care, which is why we accept all major insurances including SelectHealth. This simplifies the patient experience so our patients can focus on what matters most: their health.
Expertise and Breadth of Service
Once you have the insurance matter figured out, you want to make sure the provider is fully qualified to treat your medical issues, simple or complex. Data from Baystate Health indicates “clinical expertise on my condition” is the second most important selection criterion after insurance.
Revere Health is well positioned to treat a variety of medical conditions at every stage of life thanks to our wide range of more than thirty specialties. We offer diagnostic services, primary care for the entire family, and specialty medicine for more complex conditions.
Convenience
The convenience factor encompasses multiple aspects of care, such as:
• Location. No one likes to travel far for a doctor’s appointment; you want your healthcare provider to be close by in case of emergency. Revere Health has convenient locations in the St. George area to provide quality care close to home.
Our St. George multi-specialty campus, located at 2825 East Mall Drive, brings together primary care, urgent care, imaging, diagnostic testing, and a variety of specialty services under one roof for a more comprehensive and convenient patient experience.
Other convenient locations include: Physical Therapy at Snow Canyon Parkway (1449 North 1400 West) Hematology-Medical Oncology (2019 East Riverside Drive Suite A200) Sleep Disorders Center (736 South 900 East Suite 203) St. George Clinic (736 South 900 East Suite 203)
• Website. Research overwhelmingly shows that patients usually begin their search online before ever picking up the phone to make an appointment. Patients look for degrees, certifications, ratings, and reviews to evaluate potential providers.
At www.reverehealth.com, you’ll find all of the above and more as you search for your next doctor. You’ll be able to see at a glance if providers are accepting new patients, what services they offer, and how to contact their offices.
• Technology. Telehealth usage boomed during the COVID-19 pandemic, creating a new and lasting expectation for many patients.
Revere Health offers virtual telehealth appointments for a wide range of conditions, such as allergies, eye infections, minor skin problems, urinary concerns, and more. Our behavioral health department also offers telehealth options, providing greater access to care for patients who can’t wait weeks to see a therapist in-office amid scheduling logjams.
We also offer an online patient portal called FollowMyHealth. With this app, patients can securely message their provider, access their medical records/lab results, refill prescriptions, and remotely manage most aspects of their health.
Cost
According to a VisitPay survey, 41 percent of adults said rising costs would strongly influence their decision or ability to seek medical care. Those not influenced tended to be older Americans covered by Medicare.
Revere Health practices value-based care, a model in which our providers are incentivized to improve health outcomes, reduce costs, and increase patient satisfaction. This is in contrast to the traditional fee-for-service model.
As an example, Revere Health Imaging offers high-quality imaging services that cost patients an average of 35–40 percent less than if they were to receive the same services, such as an MRI scan, in a hospital setting. They also offer flexible payment plans and discounts for patients who pay entirely out of pocket.
As a general principle, Revere Health strives to protect patients from unnecessary spending (ER visits, brand-name medications, duplicative services, etc.) and practices coordinated, patientcentric care across all specialties.
Whatever you are looking for in your next healthcare partner, we’re confident you’ll find it at Revere Health.
Visit www.reverehealth.com to learn more.