a A Guide to Successful Hotel Renovations
All buildings require renovations, eventually. This counts for the hospitality trade, too. Before starting a renovation on a hotel property, make sure you have a solid plan. This will allow you to make more informed decisions and avoid getting stuck with a project that’s not feasible due to pricing, scheduling, staffing, or other unforeseen reasons.
COMM U N I C A T I ON Your vision and budget should be communicated to everyone involved in the project, including your project manager, designer, and builder. Changing your mind midway can lead to costly cost overruns and delays. Before you start working on a project, ensure you have a good idea of how much you can afford to spend.
PROJ E C T S C O P E Before you start a project, take a full-scale survey to identify the areas of your property that need to be improved. This will help you determine the scope of the project and the
amount of work you can do. Once you clearly understand the areas of your property that need to be improved, you can start planning the steps that will be carried out.
TIMIN G One of the factors you must consider is the occupancy trends of the property. It is wise to schedule maintenance or renovation projects during low occupancy rates. This will inconvenience fewer people and speed up your timetable for project completion. Before you start a project, schedule essential elements of the renovation, such as the construction and the noise levels, at check-in and check-out times. This will allow you to keep track of the progress of the project and ensure that you are giving the best possible service. If you have guests who are planning on staying late, you should allocate a room away from the ones that are being renovated. Make sure you have buffer zones around your property to keep the noise as quiet as possible. If you plan on significant changes, inform the guests about the project and how they can expect to experience some disturbance. You can also offer reduced rates to maintain occupancy ROI. Barricades should be placed around the construction site to ensure the safety of your guests.
STYLE C H O I C E S If you are planning on a major renovation, make sure that you choose durable and classic styles. Renovating and refurbishing your hotel doesn’t happen often. You can make your decisions smarter by choosing timeless, outliving the current trends. Consider using natural fibers such as down feathers and cotton for your textiles. These materials will not break the bank but will give your guests a modern feel. You can also get rid of old pictures and memorabilia on the walls, choosing instead to showcase local artists.
MARK E T I N G Your renovation can make a great story on your social media platforms. You can build anticipation by taking photos and allowing your followers and guests to interact. You can also ask your loyal followers and guests to provide their input. This will enable you to keep them involved in the project.
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