Winter Crisis Help Available through March

LCCAA’s Winter Crisis Program began November 1 and all appointments will be conducted over the phone.

Winter Crisis applicants must be living at or below 175% of the federal poverty line. Crisis appointments can be scheduled at lccaa.secure.force.com/appointments for the following reasons:

Heat has been disconnected;

A disconnection notice has been received;

You need to establish new service;

You need to pay to transfer service;

Bulk fuel users have less than a 10-day supply of wood, coal, pellets, propane or oil;

Defaulted on PIPP payments.

These emergency situations qualify for an appointment with LCCAA staff, which will be conducted over the phone.

Those with a pending disconnection notice must provide an account number during appointment scheduling to place a hold on the disconnection.

The appointment must be at least 48 hours before the scheduled disconnection.

Maximum benefits for Winter Crisis are:

$175 for regulated gas and electric utilities

$750 for unregulated gas and electric utilities

$900 for bulk fuel, propane, heating oil or kerosene

$550 for coal or wood

The program can also fund up to $500 in heating unit repairs or replacements.

For complete details and to schedule your appointment, please visit our website. Winter Crisis will operate through March 31, 2023.

Not in a crisis but still need help? Apply for HEAP or PIPP online at energyhelp.ohio.gov. No appointments are needed for HEAP, PIPP or PIPP Reverification.