Winter Crisis Continues Through March

LCCAA’s Energy Services department operates two satellite offices to help residents who need help with their utility costs.

Seniors can walk in at the Lorain County Office on Aging in Elyria at 534 Abbe Road South on Mondays, Wednesdays and Fridays. Anyone can walk in at Second Baptist Church, 427 Chapman Lane, Elyria on Tuesdays and Thursdays.

Hours for both facilities are 8 to 11 a.m. and 12:30 to 3:30 p.m.

Coming soon, services on Fridays will move to the Office on Aging’s Wellington location by appointment only.

Learn more about Energy Services programs and make your Winter Crisis appointment today.

The Winter Crisis Program will help you if your primary heating source is disconnected, a disconnection notice has been received, or you have less than a 10-day supply of bulk fuel.

Appointments for Winter Crisis can be made only online and are conducted over the phone.

If you receive a disconnect notice during the crisis period, make an appointment right away. If you make an appointment for at least 48 hours before your scheduled disconnection AND you enter your utility account number, the utility will put a hold on the disconnect while you are waiting for your appointment. If you miss or reschedule your appointment, the hold is removed and you may lose service.

Winter Crisis will operate through March 31, 2024.