2 minute read
‘CUSTOMER SERVICE IS EVERYTHING’
Find your dream home with Diane Anderson and her team of Realtors
By Chris Walker | Photo provided by Diane Anderson
Diane Anderson has called Batavia her home for more than 25 years. Given her knowledge of the area and extensive experience, today she can unlock the door to your dream home through the Diane Anderson Baird & Warner team. “When I sit at a meeting with my team, we talk about customer service and that it’s No. 1,” she says. “Customer service is everything. No. 2 is we support each other and all work together, and No. 3, we are all big on giving back so we do a lot of philanthropic work. We’re always volunteering and giving back to the community.” Anderson loves getting involved within the community because she loves living here, and for the past dozen years she’s been committed to helping others find or sell a home while making it as stress-free as possible. “We love the Western suburbs so of course we want people to be happy, and it’s such a great place to live,” she says. “We will hold your hand through every transaction and make sure you are happy. Our top goal is to make our clients happy and satisfied with the entire process." Jumping into this business in 2008 wasn’t an ideal time, but Anderson isn’t the type of person to back away from a challenge. Whether the industry is booming or struggling, Anderson recognizes people still need to find and sell homes, and she and her team are there to help them. “There were so many foreclosures and a lot of short sales so I did a lot of knocking on doors, whatever I could to get the business started,” she says. “I learned the hard way, because business was kind of stagnant.” She quickly became an excellent Realtor. “I built my business by working very hard,” she notes. “It got me to No. 4 in my office and as one of the top 100 agents in our company.” Anderson’s husband, Mark, has been a general contractor for 35 years, so his knowledge of home building, inspections and negotiating have all helped her business grow. Their son, Brian, spent three years working for the agency before joining the U.S. Marine Corps. He is now a captain in Marine Corps Reserve and back working for his mom. “When Brian was away at training, my husband got his license to help me and he’s added a lot,” she says. “And in the last two years my niece Kelly (Realmuto) and my nephew Kyle (Patenaude) got their licenses, and we also have another new team member, Bobbi (Miller).” Whether your family is growing and you need a bigger home, or you’re empty-nesting and and considering downsizing, the Diane Anderson team is ready to work with you in your search or sale. “We love being Realtors and making people’s dreams come true,” she says. "We love helping people get to their next adventure in life! We make it easier!"
DIANE ANDERSON BAIRD & WARNER 630-373-1793 https://dianeanderson.bairdwarner.com
