SETTING UP UTILITIES

UTILITIES IN HELENA

RESIDENTIAL SERVICE

If you are moving into Helena, water & sewer services can be set-up in advance of closing on your new property. The Deed is required within three to five business days after closing. If you are renting, leasing, or are leasing to purchase, please supply a copy of your date/signed Lease Agreement at time of application. If applying with a co-applicant, we will need a copy of each person’s identification.

We request you apply in person; payment must be received in our office at time of application. Please call our office at 205-6631670 with any questions you may have, and we’ll be happy to assist you.

COMMERCIAL SERVICE

All new commercial accounts must provide a copy of the written Approval of Inspection and Verification of Compliance from the Building Official. Please call the Building Official at 205-663-2161 for assistance.

uCharge for New Service (HomeOwner) $50.00 (non-refundable Service Fees) uCharge for New Service (Lease & Commercial) $150.00 u($100.00 deposit and $50.00 nonrefundable Service Fees)

UTILITY BILLS

uBills are mailed the first of each month. uMeters are read around the middle of each month.

PAYMENTS

uA drive-thru and drop box for payments is located on the side of the Helena Municipal Building for your convenience. uTo pay online go to https://www.cityofhelena.org/utility (e-card, e-check, Tel card and Tel check) or pay by phone # 1-833-8605953 a fee is charged. uWe also accept Credit and Debit Cards in the office with a charge of $2.00. uNever be late with payment by enrolling in automatic bank draft. This option is free of charge. Complete the Bank Draft Authorization form and return to the Water Department, along with a copy of a VOID Check. Please verify your information has been received and processed.

Questions about the City or City Services? Visit the action center! cityofhelena.org/city-action-center/

OTHER SERVICES

Garbage and Recycling service are provided by Republic Services

Please call 205-923-1650 or by email at https:// www.republicservices.com

To access trash pickup schedule visit https:// www.republicservices.com/locations/alabama/ helena-trash-pickup-and-recycling”

Yard Debris Removal - City Hall

If you require yard debris pick up, (grass clippings and leaves), please contact City Hall 663.2161 ext. 113. There is an additional $7.00 fee per month, year-round, and this amount will be added to your Helena Utilities bill. We also offer one time pick-up.

Office Hours are Monday thru Friday 8:00 AM – 5:00 PM

uElectricity is set up through Alabama Power: 1-800-245-2244 uGas is set up through Spire: 205326-8100 uDriver’s License/Car Tags: Pelham Office 205-620-6600 uShelby County Tax Collector: 102 Depot St., Columbiana, AL; 205-6693900 uOnline Nexbillpay: 1-800-639-2435 uVoter Registration: 205-669-3913 uPostal Office Helena: 205-621-6388