Shell World Philippines Issue 1 2015 by JUN JAY JIMENEZ

ISSUE 1 2015 PEOPLE IN ENERGY

The Future is Now: Making it happen for VisMin SHELL WORLD PHILIPPINES

SHELL ECO-MARATHON ASIA: NURTURING YOUTH INGENUITY FOR A BETTER ENERGY FUTURE

A multi-billion Shell facility for a more sustainable energy future

Rising from Yolandaâ&#x20AC;&#x2122;s wrath: Survivors tell tales of hope Survivors show renewed spirit to rise from devastation SHELL WORLD PHILIPPINES I

WELCOME

ISSUE 1 2015

or the past 100 years, Shell in the Philippines has grown by leaps and bounds proving to all sundry that despite and in spite of obstacles and challenges, the leading energy brand will continue its role as an able partner of the government, civil society and the private sector in helping build a nation. And the same agility, vigor, and tenacity will continue to be exhibited by Shell in 2015 and in the next 100 years. In this issue of Shell World Philippines magazine, Shell showcases its numerous projects that impact millions around the country.

PHILIPPINES

One of the major features in this issue will make you appreciate how young engineering students from all over Asia Pacific displayed their ability in designing and building energy efficient cars that saw action on the tracks of the 2015 Shell Ecomarathon Asia which was the second successful run of SEM Asia in Manila. More than recognition, the students obtained knowledge and experience which helped ignite their interest in creating a better energy future in face of rising energy challenge. Envisioned to further help boost economic potential of Visayas and Mindanao, Shell is completing its landmark project in Cagayan de Oro called North Mindanao Import Facility – a multi-billion peso fuel facility which will cater to the power and energy needs of millions of residents and industries in the area. Shell in the Philippines also continues to fortify its position as a significant contributor to Shell’s global business with the outstanding performance of Shell Business Operations (SBO) – Manila. With close to 3,500 employees, SBO-Manila has gone a long way after more than a decade of delivering first class service and partnership to throngs of satisfied customers worldwide. Meanwhile, Shell Aviation in the Philippines continues to build a winning spirit across the global organisation with its relentless pursuit for improved performance by delivering exemplary practices in safety and operational excellence that were globally recognised. In this issue, we also feature how Shell finds ways to provide excellent customer experience in every gas up. The Shell FuelSave story tells the story of how motorists do more in their everyday life by choosing the right fuel for their vehicles and make every road experience better. Always aiming for excellence, Shell harvested numerous awards from prestigious award-giving organisations here and abroad for delivering best practices in communications and public relations. These achievements made Shell’s centennial celebration sparkle and strengthened Shell’s reputation as a top business communicator and a strong supporter of nation building. Continuing its legacy of nation building, Shell continuously invests on various community development projects to ensure that its next 100 years remains a story of success not just for Shell but for communities where it operates. Lastly, I wish to bid goodbye to all of you and say thanks for all the support you have given me and your CX/ER department. It has been a memorable three years and I will forever be proud and humbled at the same time for the chance to work with Shell locally, regionally, and globally. Thank you to all the avid readers of Shell World Philippines magazine for making it your reading companion for many years. It was a pleasure and an honour to produce this magazine for you. As I move on to the next chapter of my life, rest assured I will never forget the years I, along with my other CX/ER colleagues, had spent defending and promoting the brand. I will always be buoyed by the happy moments I spent with Shell colleagues who I consider as friends and family.

Sa inyong lahat, maraming maraming salamat… Signing off with a heavy heart,

Ron F. Jabal

External Relations Manager for Media, Brand, Government, NGO, & Stakeholder Relations Shell Companies in the Philippines

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SHELL WORLD

MEET THE TEAM Editorial Advisor Ramon Del Rosario Editor-in-Chief Ron F. Jabal Managing Editor Jun Jay G. Jimenez Copy Editor Warlou Joyce Antonio Writers Warlou Joyce Antonio Allenor Enciso Josa Marie Salazar Contributors Maria Fatima Cruz Margaux Diaz Allan Gamo Frandy Martir

Dang Red Josa Marie Salazar Marah Valerie Villanueva

TO CONTACT THE SWP TEAM: Mailing Address Shell World Philippines 14/F Shell House 156 Valero St., Salcedo Village Makati City 1227 E-Mail shellworldphilippines@shell.com Website www.shell.com.ph/shellworldphilippines External Recognition

Shell World Philippines is published quarterly for the employees of Shell companies in the Philippines and for interested readers outside the business. Opinions expressed do not necessarily reflect the official views of any Shell company. The following expressions are inherent to Shell businesses in the Philippines: SciP (Shell companies in the Philippines), which encompasses its companies in the country; and Pilipinas Shell (Pilipinas Shell Petroleum Corporation). The specific names of other Shell companies will be duly mentioned in the article. Shell World Philippines is published by the Communications Department for the Shell companies in the Philippines (SciP).

18 ONLINE VERSION OF SHELL WORLD PHILIPPINES MAGAZINE Read the online version of Shell World Philippines magazine by typing the link into a web browser. Alternatively, use a smartphone with a QR reader app to scan this symbol.

THE FUTURE IS NOW: MAKING IT HAPPEN FOR VISMIN Pilipinas Shell Petroleum Corporation has started its multi-billion project in Cagayan de Oro for a more sustainable energy future for Visayas and Mindanao.

SHELL AVIATION PHILIPPINES: CONTINUING THE SAGA ON GLOBAL COMPETITIVENESS Shell Aviation Philippines continues to build a winning spirit with its relentless pursuit for improved performance by delivering exemplary practices in safety and operational excellence.

SBO MANILA: A PHILIPPINE-MADE BRAND OF EXCELLENCE After a decade of delivering excellent operations and throngs of satisfied customers worldwide, Shell Business Operations-Manila defines what world-class business process outsourcing is about.

SHELL FUELSAVE IS DESIGNED TO LAST LONGER Shell scientists deliver specially designed, efficient fuels in response to motorists’ clamor for fuel savings.

RISING FROM YOLANDA’S WRATH: SURVIVORS TELL TALES OF HOPE Typhoon Yolanda survivors express hope and optimism as they steadily recover from devastation with the relief and rehabilitation programmes implemented by companies like Shell.

SHELL BAGS PRESTIGIOUS AWARDS IN COMMUNICATIONS AND PUBLIC RELATIONS Shell companies in the Philippines started strong in 2015 with harvest of awards from several prestigious award-giving bodies.

LEAVING A VALUABLE PAMANA IN PANDACAN Shell leaves a treasure to Pandacan residents, giving them better access to health information and services.

ALBERT EMAS REVEALS SECRET TO SUCCESS AND LIFE IN THE MIDDLE OF THE SEA First engineer from Shell Philippines Exploration (SPEX B.V.) to win a Crystal talks about his journey, his success, and living offshore.

BE WELL FOR A HEALTHIER SHELL: TAKING A STAND FOR HEALTH AND WELLNESS Recognising the challenges that employees face each day, Shell reinforces the importance of health and wellness through the Be Well Programme to encourage its workforce to take action for their personal well-being. ON SPOTLIGHT:

SHELL ECO-MARATHON ASIA: NURTURING YOUTH INGENUITY FOR A BETTER ENERGY FUTURE

www.shell.com.ph/shellworldphilippines

Hundreds of engineering students from all over Asia Pacific took the challenge of building energy efficient vehicles as Shell Eco-marathon Asia gathered them in Manila to nurture their creativity and fuel their passion for innovation, aiming to draw them together in discovering solutions to address the energy challenge. SHELL WORLD PHILIPPINES I 3

THE FUTURE IS NOW: MAKING IT HAPPEN FOR VISMIN Pilipinas Shell Petroleum Corporation has started work on its multi-billion project in Cagayan de Oro to help sustain the energy future of Visayas and Mindanao. By Jun Jay G. Jimenez

of the import facility project. The announcement coincided with the commemoration of the centenary year of Shell in the Philippines, a frontrunner in gas technology and smarter mobility in the country. This landmark project supports Shell’s vision of establishing an import Dubbed as the North Mindanao facility terminal in Mindanao Import Facility (NMIF), Pilipinas to improve supply chain cost competitiveness and realise its Shell Petroleum Corporation is putting up this multi-billion peso long-term business growth goals. fuel import facility in Cagayan WHAT MAKES NMIF DIFFERENT? de Oro which is expected to While the facility is earmarked cater to the power and energy to serve the fuel requirements of needs of millions of residents, VisMin area, NMIF is endowed motorists and industrial with features that meet worldcustomers like mining and class standards. Commissioning power plants in Visayas and only the best suppliers in Mindanao. building the facility ensures This development was revealed that it will be a showcase of by the Philippine Ports Authority, innovation with its soil cement columns, huge tanks, motorand the owner and operator operated valves, terminal of the Cagayan de Oro port, which will serve as the vital site automated system using Omega hell has taken steps to actively participate in boosting the potential of Visayas and Mindanao as primary economic centres by establishing a fuel import facility to help secure a stable source of energy for the said areas.

(From left) Cagayan de Oro Mayor Oscar Moreno and Shell companies in the Philippines Country Chairman Edgar Chua, NMIF Project Manager Leo Dejadina, Project Engineer Jennifer So, Facilities Manager- Philippines Mario Monsalud, Supply Chain Development Lead Bryan Nazareno, East S&D General Manager Dennis Gamab, JGC Phils. President Shigeru Hanajima view the scale model of the North Mindanao Import Facility together with project team members and stakeholders. 4 I SHELL WORLD PHILIPPINES

5000 for both truck and barge loading, and a control room with telemetering system. “This is the first import facility for Shell in the country,” said NMIF Project Manager Marlon Dejadina. “NMIF lives up to being a world-class facility with its fullyautomated process from jetty loading to the tank loading using OMEGA 5000,” he added. Facility specifications show that it will use 16” and 18” pipelines for its products and 24” pipelines for its firewater system. NMIF is considered the most advanced in the East, and the first medium range vessel import facility in Shell’s Trading and Supply network. Despite the daunting scale of the project, challenges encountered in the early stage were addressed efficiently by the Shell team behind this project. Constant dialogue with leaders of the surrounding communities ensured a smooth ground-breaking ceremony for the project and continuous project operations. Delays due to non-technical risks, such as protests from the informal settlers and objections from the local government, were mitigated with peaceful negotiations and engagements. Shell has partnered with the Japan Gas Corporation Philippines, Bauer Foundations Philippines Inc., Riofil Corporation, CB&I, AG&P, ECDI, Barangay Puntod

Construction is in full swing to build storage tanks in the Shell facility.

NMIF Project Team receives award for achieving 1 million man-hours without LTI (Lost Time Injury)

Staff and contractors abide by Shell’s safety principles

NMIF staff and contractors support and promote Goal Zero.

Members, and the Philippine Ports Authority in Cagayan de Oro to ensure the completion and success of the NMIF project. PUSHING FOR ENERGY SECURITY NMIF is aligned with the policy thrust of the Department of Energy (DoE) to promote investment in the energy sector. It promises to contribute to two of DoE’s directives under the Philippine Development Plan 2011-2016, which are to promote development and upgrade of the downstream infrastructure and to update the Oil Supply Contingency Plan through the establishment of oil stockpiles. Moreover, the facility will enable Shell to import Euro IV-compliant fuels by January 2016. The NMIF aims to provide an additional source point for fuels which will be distributed to depots in the Visayas and Mindanao. The facility will contribute to increased security of energy supply as it will provide additional storage capacity of finished petroleum products. At the same time, the facility will help reduce maritime risks as the source of petroleum products is closer to the intended distribution

points.The strategic location of Cagayan de Oro (CDO), being centrally-located in Visayas and Mindanao, continues to attract investors, making it a prime investment destination. It is the melting pot of Mindanao because of its accessibility, business growth, and tourism potential. Through the years, CDO has risen to become one of the most progressive and competitive cities in the country. While CDO shows promise in being one of fastest growing provinces, it is also a cradle of sustainable progress for Visayas and Mindanao as Shell Philippines builds NMIF today for a more sustainable energy future. WORKING FOR A SUSTAINABLE FUTURE The NMIF project has been reaping both internal and external recognition for delivering a sterling record on safety performance. It bagged an Award of Merit from the Safety Organization of the Philippines during its 47th National Industry Safety Convention themed “Facing Challenges: Gaining from Experiences” for achieving 1 million safe man-hours without

lost time accident (LTA). The convention aimed to motivate industries to prevail over occupational safety and health challenges by sharing best practices and strengthening the advocacy of a healthy and safe work environment. The project also bagged two Shell Global awards, namely the 2014 Trading and Supply Executive Vice President (EVP) Award and the Excellence Every Day VP Award. These awards recognise outstanding safety milestones as well as breakthrough performances that individuals and teams make across the business. For the inaugural Trading & Supply Award programme, only 12 winners were named from over 80 nominations. Despite having 800 work force in a complex and challenging environment, NMIF has achieved a sterling safety performance with close to 2 million man-hours lost time injury-free to date. The NMIF Team is committed to pursuing an injury-free and safe environment by continuously improving safety programmes to encourage employees and contractors to take safety personally. SWP

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SHELL AVIATION PHILIPPINES:

CONTINUING THE SAGA ON GLOBAL COMPETITIVENESS

Shell Aviation in the Philippines continues to build a winning spirit across the global organisation through a culture of frequent and visible recognition for its employees. The Philippine team is flying high with its relentless pursuit for improved performance by delivering exemplary practices in safety and operational excellence. By Josa Marie Salazar

Shell Aviation Philippines receives consecutive awards for outstanding safety performance.

n the recent years, Shell Aviation Philippines has been earning recognition and awards for its outstanding safety and operational performance. Today, it is globally recognised for delivering world-class service to its growing number of customers, owing to its commitment to excellence reflected in all aspects of its operations. Recently, Shell Aviation Philippines was recognised with the Vice President (VP) Awards for its excellence in safety compliance and value delivery to the company. The VP Awards, which is given on a quarterly basis, aims to highlight the best and noteworthy examples of special contributions to the company. This year, the Global Shell Aviation (SAV) cited the Philippine team with second quarter (Q2) VP Awards on HSSE and Value Delivery.

Aviation Philippines received is the Value Delivery on improved margins in Q2. Through the collective effort of the team, they were able to bring the business to a higher ground – performing excellently in terms of better delivery of business targets. According to Shell Aviation Philippines Operations Manager Melchor “Jun” Abina, Jr., they were able to achieve such feat through the support of Aviation Operations, all in a sustained level of operational excellence of into-plane operations. Following highest standards in a day in-day out basis, Shell Aviation Philippines was able to gain the trust of airlines, which helped in their renewal of contracts in Manila airport for the second quarter of 2014. The win brought additional C4 margins of US$8.6 million annually.

GAINING TRUST IN AVIATION “It’s a matter of performing well, THROUGH OPERATIONAL doing it like it’s the only thing EXCELLENCE One of the two VP Awards Shell you are meant to do. We were

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able to prove to them (airlines) that delivering excellently to them is what we value the most. They managed to see it and the trust to Shell Aviation Philippines was continuously built,” said Abina, sharing the formula behind their team’s outstanding performance. SAFETY IS ON TOP OF EVERYTHING In June 2014, the SAV PH team recorded 1,000 days of no harm to people and no leaks in their operations. A testament to Shell’s focus and efforts for its Goal Zero journey, Shell Aviation Philippines was cited for achieving 1,000 Days of Goal Zero. The team’s proactive Health, Safety, Security, and Environment (HSSE) thinking went hand in hand with their top safety performance. The SAV PH Operations Manager explained that every day is not just “Aviation Operations” day. On top of everything is pursuing the goal of no harm to

Shell Refuellers skillfully manoeuver the fuel dispenser for plane refuelling. people and reinforcing Shell’s commitment to HSSE and Social Performance (SP). “The safety rules in Shell offices are not for compliance alone. Do it to comply with the standard process and the staff will become complacent. Complacence means danger – it is critical to always put our minds on the work and not work on it in a robot-like process. The secret here is to always think of the lives – yours and your colleagues and the people around you – that will be at risk if you become complacent with safety,” said Abina. SHELL AVIATION PHILIPPINES AT A GLANCE The Shell Aviation Philippines is located at the Joint Oil Companies Aviation Fuel Storage Plant (JOCASP) at the Ninoy Aquino International Airport (NAIA) passenger terminal 1, and adjacent on the other side with the terminal 2 building. The primary role of Shell Aviation operations team is to ensure meeting of delivery objectives and Key Performance Indicator (KPI) in line with its main business of providing into plane fuelling services safely and delivering on-time and onspecs products to customer for both domestic and international customers. SAV PH products,

which are delivered from the Shell Terminals (Tabangao/ Pandacan) to JOCASP via road bridgers, are cleared into plane refuelling after their necessary certificates and safety processes are completed. There are three options to refuel a plane: first is using a refueller truck; the second one is refuelling using a hydrant dispenser; and the last is refuelling using a combination of both processes. The first process of refuelling, using a refueller truck, is utilised on aircraft parking bays with non-operational hydrant lines or no hydrant system. The operations team employs this refuelling process for aircrafts that require minimal quantity of fuel. However, if the aircraft parking bay has an operational hydrant system, the hydrant dispenser is used instead. For any aircraft that requires large quantity of fuel, the tandem of hydrant dispenser and bridger truck refuelling is opted by the operations team. As of August 2014, Shell Aviation Philippines has an average throughput of 923 kilo litres per day (klpd) in NAIA and 49 klpd in Clark, Pampanga. Every month, SAV PH refuels its airline customers with an average of 28.0 million litres and 1.5 million litres in

NAIA and Clark, respectively. In its years of operation, Shell Aviation Philippines is consistently delivering effectively to its airline customers. Because of the team’s reliable performance, it was able to win huge accounts and continuously earn the trust of various airline customers such as Philippine Airlines, Korean Airlines, Cebu Pacific, Japan Airlines/Jet Star Japan, Jet Star Asia and Jet Star International, All Nippon Airlines, Singapore Airlines, Qantas Airways, China Eastern, Air China, China Airlines, Capiteq (Air North), Phil Air Asia, Air Asia Malaysia, Asiana Airlines, Virgin Australia, Lufthansa Airline, and other ad hoc customers. With all the internal and global achievements that the Shell Aviation Philippines is receiving, Abina does not forget to give credits to his team. “These awards wouldn’t be possible without the whole SAV PH Team’s relentless pursuit for operational excellence in both HSSE as well as in partnering with our Sales and BD Teams in growing the Aviation business in the Philippines. These are very encouraging. To my team, let’s keep up the good work!” said Abina. SWP

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Shell Business Operations-Manila employees jubilate after a successful volunteer activity.

SBO-MANILA: A PHILIPPINEMADE BRAND OF EXCELLENCE After more than a decade of delivering excellent operations and throngs of satisfied customers worldwide, Shell Business Operations - Manila defines what world-class business process outsourcing is about. By Frandy B. Martir and Jun Jay G. Jimenez

hen Shell Business Operations (SBO) - Manila was established 11 years ago, who would ever thought that a mere 49 staff who worked their way in servicing a small number of onshore business partners and stakeholders would pave the way for a stronger and now globally recognised organisation? Now standing proud and successful with around 3,500 employees, SBO-Manila has gone a long way after more than a decade of continued global excellence and commitment to first class service and partnership. 8 I SHELL WORLD PHILIPPINES

“It was not an easy trek, though the odds were pretty clear at the start. Definitely, it was not a moment that we can easily call the shot at one glance,” said Edralin Payongayong, Shell Business Operations General Manager for the Manila Centre. “The employees who started and worked their way in ensuring that business continuity and operations were not disrupted especially during the critical migration phase were significant and instrumental to the success of the Centre. There have been many critical and challenging times, but I can assure you that these challenging times played an

important role for us to see which part of our operations we need to improve more and determine which ones our teams are stronger at. On the other hand, and more than anything else, I marvel on the many good times that we all shared which energised us to make the Centre successful as it is today,” he added. MANILA MADE THE CUT Manila was not the lone choice when the time for selecting the right location came for Shell to establish its first Shell Shared Service Centre. It was the company’s first venture into the Business Process Outsourcing (BPO)

industry, and the stakes were high. “When the team came to the Philippines, we knew that they have pretty much settled down with one location and that was not Manila,” said Edgar Chua, Shell companies in the Philippines Country Chairman. “We were told that since they were already in Asia, the team decided to make a side trip to the Philippines. We met with them, we showed them what the Filipinos are capable of achieving, and the rest is what we now see as a globally recognised Shell Business Operations Centre based in Manila,” Chua enthused with pride. Like the usual foreign traveler who gets mesmerised with the sights and sounds after his first trip to the Philippines, the Shell Team in-charge of putting up the Shared Services business made a 180-degree turn the moment they saw and realised

the potentials of the country.

of SBO-Manila and recently retired from service as Shell With its strategic geographical Country Finance Lead and location, Shell’s strong business Global Operations Manager presence, and a vast supply for Finance Operations Data. of professionals who are capable to communicate in “Management made sure English, Manila made its mark that the transition was smooth as a business-viable location and had value by equipping that would advance Shell’s our team with the right skills partnership and services to its and the requisite continuous customers globally. improvement mentality which empowered them not just BREAKING THE BARRIERS OF to survive the day-to-day SILO OPERATIONS challenges, but also embrace full accountability for the Championing the spirit of teamwork and collaboration, business activities after the critical migration phase,” the Manila Centre started to roll swiftly with inspired, Paraso added. pioneering team members The changes to how the who were guided by the system operates and the ideals and values of the dynamics of the team company. “Looking back, we continued to outperform itself established who we are, and even after a successful kicklooking ahead, we define our off. It was during the early journey. At present, our focus shifted from a service-oriented years of the Centre that the value of sustainability came mentality to a mindset driven into the picture. “We have by partnership and business value,” said Noel Paraso, who added the flavour of a true Filipino workmanship and was once General Manager

Composed mostly of SBO-Manila employees, cheerful smiles on the faces of volunteers only show that there is joy in sharing and giving.

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excellence, but what we then had to secure was to make these triumphs sustainable while keeping our people in good shape, safe, and living a balanced life,” said Payongayong. Shell’s commitment to safety is its license to operate. But in the BPO context, it continues to be a challenge given the Centre’s diverse working hours and operational demands from customers based in time zones different from that of Manila.

values. Shell takes care of its people in a similar way that you would do for your family. This is the reason why I stayed this long.” – Agnes Estopo “A professional company who takes care of its employees… The Best.” – Vic Pascual

IN THE LEAGUE OF NATION BUILDERS SBO-Manila’s unique quality of being able to house the most number of staff at a given time and performing and delivering value-adding partnership Continuously making the to both local and global Centre an ideal workplace, stakeholders is what sets it various resilience programmes apart. With around 3,500 staff were evident across all working on diverse hours and departments allowing people work shifts have earned for to shape up their growth the Centre to be recognised as according to what works for the biggest in the Shell global them, while maintaining their community. optimum operational delivery and at the same time enjoy Shell is also known for its the company of friends and advocacies supporting extended family members. sports, arts, education, and environment preservation in HONING MY CAREER IN A tune with Shell’s commitment PLACE I CALL “HOME” to sustainable development. Growing in a company that Many of these social takes care of its people is a investment programmes familiar thought among Shell and volunteerism projects staff. As many of us now are propelled due to the are able to connect to the commitment of our colleagues world at a click of a finger, in SBO-Manila that springs opportunities are endless and from their love for social choices are vast. But what service and community makes Shell a company to volunteerism. “Their simple acts grow old with? We’ve asked of charity and volunteering some of our colleagues this their time for social and question, and here’s what they community service and projects have to say: are truly admirable,” said Jackie Ampil, Pilipinas Shell “Growth, stability and better Social Investment Manager. opportunities like exposure outside of the Philippines What began as their way of – Shell being a global instilling fun at work created company.” – Liz Fernandez a wave of support from all staff across all Functions “I believe in the company’s and Departments to Shell’s commitment to Ethics and sustainable development Compliance and its rich projects thru internal fund General Business Principles – it raising activities such as the is aligned with my personal Search for Mr. and Ms. SBO-

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Manila. These served as additional platforms for staff to voluntarily give something for environmental cause, education, and the community especially during disaster relief operations. “I am touched with how our colleagues in SBOManila has put their 3,500 strong workforce to help propel their corporate social responsibility projects in their own way,” added Ampil. TO ANOTHER DECADE OF EXCELLENCE More than a decade of worldclass performance has given SBO-Manila the platform to move ahead and look forward to another decade of excellence. The humble beginnings of the Centre from 49 to 3,500 employees and growing is a testament to the trust and confidence of Shell management in its ability to consistently deliver quality service and in building worldclass partnership. In his message to SBO-Manila staff, Jawwad Cheema, Vice President–Shell Business Service Centres said, “This milestone is brought by the hard work, efficient and effective collaboration, and resiliency of our team in Manila – a clear testament on how the Centre has grown in the past decade. Our people made the difference real.” Armed with Shell’s core values and commitment to safety while embracing the Shell General Business Principles which are exemplified in its daily operations, SBO-Manila is set to soar higher to deliver valuable milestones in the coming years. SWP

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THE SHELL FUELSAVE STORY: CONQUERING MORE MILES ON THE ROAD

More motorists are choosing Shell FuelSave fuels because they are designed to last longer with its active efficiency ingredients which help improve engine efficiency from the very first tank. By Jun Jay G. Jimenez

iming to conquer more miles with less fuel? Paired with good driving behaviours, your best option to keep your car running smoothly and efficiently is here, Shell FuelSave – regular priced fuels designed to last longer. Available in 23 countries, Shell FuelSave Gasoline and Diesel contain active efficiency ingredients and are designed to improve energy efficiency from the very first tank. With over 100 years of experience in creating some of the world’s most advanced fuels, Shell designed Shell FuelSave fuels to help motorists get to where they need and give them savings on their fuel cost. FACT OR FICTION A study released by Edelman Berland in December 2014 uncovers the extraordinary lengths Filipinos are willing to

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go to in order to save fuel and cut their driving costs. The Shell FuelSave Fact or Fiction report, which analyses the driving behaviours of 1,000 Filipino drivers aged 18 to 40, reveals that while 92% see being fuel efficient as important, 75% admit they don’t know how. What’s even more interesting is that more than half or 53% of the drivers surveyed say they feel anxious trying to decide how best to save fuel, leading many to believe in a collection of absurd fuel saving myths. The research shows 80% of drivers believe warming up their engine before setting off will make them more fuel efficient, while 57% think filling up at night does the same trick. Shockingly, nearly half or 45% even believe ‘burping’ their cars to release air pockets in the tank will help them save fuel.

Unfortunately for the majority of the country’s driving population, none of these fuel efficiency myths help in reducing fuel costs. Pilipinas Shell Petroleum Corporation Vice President for Retail Anthony Lawrence Yam commented, “The Shell FuelSave Fact or Fiction Report shows just how important saving fuel has become to motorists, along with the incredible ways they try to be more fuel efficient. Some of the beliefs revealed through the study were actually wasting fuel rather than helping to conserve it.” To help drivers differentiate fact from fiction, Shell aims to turn myth followers into fuel efficiency pros by encouraging drivers to use Shell FuelSave fuels that are scientifically designed to last longer and by demonstrating more effective ways to drive smartly.

The report also reveals that the confusion on the road is in stark contrast to what goes on inside Filipino homes, where Filipinos conserve energy by limiting their electrical use but not their fuel consumption. Indeed, while 88% of people say they frequently turn off the lights to save energy when leaving the house, only 4 in 10 or 42% frequently remove excess weight from their boot or backseat to make their vehicles lighter and effectively helping drivers to save on fuel. A CHALLENGE FOR FUEL EFFICIENCY A prelude to 2015 Shell Ecomarathon Asia was the Shell FuelSave Fact or Fiction Driving Challenge held last February 11 where television personality Bianca Gonzalez was crowned as Shell FuelSave Celebrity Driver of the Year for the second year. She drove a 130 kilometre route together with brilliant young minds to discover which driving practices are proven to help save fuel. Gonzalez faced the challenge with select media representatives who attempted to outwit their opponents on a road trip from Manila to Subic learning the difference between fuel efficiency facts and myths as they go through pit stops with challenges along the route. Inspired by the success of the celebrity driving challenge, a challenge among Shell staff was held where one representative per business unit was chosen to act as ‘ambassador” for fuel efficiency and was in charge of recruiting team members. Three teams with four members from Shell Philippines Exploration, B.V. (SPEX), Pilipinas Shell Petroleum Corporation (PSPC) and Shell Business Operations (SBO) went

Shell FuelSave Celebrity Challenger Bianca Gonzalez joins Shell Fuel Scientist Mae Ascan (first row, 5th from left) and throngs of supporters at the kick-off ceremony for Shell FuelSave Celebrity Driving Challenge. head to head in a 218-km drive from Makati to Batangas and back, which tested their wits and driving practices. The whole-day activity was officially kicked off with a briefing of the teams, followed by their initial top-up and challenge in the first pit stop. The three team challengers immediately set out for their long, challenge-filled drive, keeping in mind lessons on fuel efficiency. Approaching the halfway point, they joined a small forum wherein Shell Fuels Scientist Mae Ascan, shared the significance of shifting to fuel saving practices, and disproved the common beliefs shared among drivers.

decisions with Shell FuelSave. Driving on the road becomes easier for the motorists as they can easily pick out Shell FuelSave from among many choices as it offers value for money because it is designed to last longer, coupled with proper driving habits that help motorists accomplish more each day. “We at Shell want to educate drivers on how they can make their fuel last longer,” said Yam. “We have shared countless tips on how to be more fuel efficient, but Filipinos always think of ingenious ways on their own.”

“The Driving Challenge allows our participants to experience Shell FuelSave, and the Shell FuelSave Fact or Fiction Report The 218-km drive concluded shows Filipino motorists what with the announcement of they should and should not do winners. Team White SPEX came when it comes to being more in third with a total of 23 points. fuel efficient,” Yam added. Clinching second place was Team Green PSPC by garnering All motorists can be more fuel 55 points. Lastly, Team Red efficient by driving smarter and SBO was declared champion use a fuel whose quality and by besting the competing teams efficiency they cannot doubt with a total of 73 points. such as Shell FuelSave – a regular priced fuel designed to MAKING A CHOICE last longer. Making the right choice is always difficult when faced with With Shell FuelSave, motorists countless decisions each day, make the right choice to make but Shell makes it easier for their experience on the road motorists to make fuel efficient better each day. SWP

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Philippine contingent takes pride in representing the country in this yearâ&#x20AC;&#x2122;s street circuit challenge.

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SHELL ECO-MARATHON ASIA: NURTURING

YOUTH INGENUITY FOR A BETTER ENERGY FUTURE As Manila once again opened its doors for the Asian leg of the Shell Ecomarathon, engineering students all over Asia Pacific took home more than just recognition but a wealth of knowledge and experience in facing the energy challenge. By Allenor Enciso and Warlou Joyce Antonio

undreds of great and young engineering minds across Asia set forth towards the race for ingenuity. The Shell Eco-marathon Asia (SEMA) once again pooled together aspiring leaders of innovation to take on the challenge of smarter mobility. In its 30th year globally and 6th Asian-leg edition, Manila successfully welcomed, for the second time around, more than 120 student-teams from 17 countries all over Asia. Prototype and urban concept student-built cars were showcased and designed to run the farthest distance with the least amount of fuel used. Being the host country for this grand festivity, the Philippines had 29 student teams coming from 21 universities nationwide. “I’m proud to see more teams and nations joining the Shell Eco-marathon family this year. It’s very impressive that new starters from countries like Australia, Saudi Arabia, Oman, and Bangladesh have made successful runs and recorded results in their first year, and I look forward to welcoming more newcomers in the next edition,” said Shell Eco-marathon Technical Director Norman Koch.

While SEMA ultimately tests the fuel efficiency of the innovative vehicles, the underlying message of the event is enjoining the youth to collaborate towards a single goal – shaping the future of energy and mobility.

Malaysia’s Team UiTM EcoSprint from Universiti Teknologi Mara Shah Alam surpassed last year’s record by driving an equivalent of 315 km/m3 for the Hydrogren Fuel Cell category.

Participants witnessed as three teams broke records under the Protoype category. Japan’s Clean Diesel Team from Hyogo Prefectural Tajima Technical Institute drove 1,165 km/l equivalent on their first run, outdoing last year’s 717.6 km/l for the Diesel category. Thailand’s Team NSTRU EcoRacing from Si Thammarat Rajabhat University also set the bar higher as they achieved 451 km/kWh for the Battery Electric Category. Lastly,

Team UP from University of the Philippines-Diliman got the highest mileage in the Battery Electric (UrbanConcept) category. Team adviser for electronics Guadan Albert Chekov Castillo of Team UP took great pride in this accomplishment. “Our specialty really is battery electronics, and UP has the only laboratory in the Philippines that taught us how to produce industry grade motor controller,” said Castillo.

Under the UrbanConcept REACHING NEW HEIGHTS category, Indonesia’s ITS AND PROPORTIONS Team 2 from Institut Teknologi Student-teams set out to top Sepuluh Nopember doubled their previous year’s record last year’s results as they mileages, and new entrants registered 153 km/l for the attempt to make great strides in Diesel category. Vietnam’s this year’s SEMA. Team LH-Gold Energy from Lac Hong University, on the other This time around, apart hand, achieved 164 km/l on from attempts to conquer ethanol. the competition, feats were recorded as entrants from Philippines was also a force to Japan, Thailand, Malaysia, be reckoned with as two local Indonesia, and Vietnam have teams clinched a fair share stamped new records in the of top awards under both street circuit challenge. categories.

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Energy-efficient cars showcase smarter mobility on the tracks to the delight of SEM Asia visitors.

Another team which achieved the highest mileage for the Gasoline (Prototype) category was the De La Salle University (DLSU) Eco Car Team. Apart from these impressive records, the Shell Helix Tribology Award was given to Team TIP Mileage Proto from Technological Institute of the Philippines for their clever use of lubrication engineering principles. BEYOND RECOGNITION AND PRESTIGE Sharing mutual passion in shaping the fuel efficiency landscape, the teams believed that SEMA was more of a learning experience than a competition. Everyone’s a winner, regardless if they received an award or not, since what they consider more important was working together to address the global energy challenge. 16 I SHELL WORLD PHILIPPINES

“It’s not just all about competition, but about shared knowledge as well,” said driver and leader of Team Alfaisal from Alfaisal University, Saudi Arabia Abdulmoshin Albabtain. “Several teams came to help us as we experienced challenges along the way. It was all for one and one for all.” Aside from being a platform for healthy competition, it was a venue for youth empowerment which opened opportunities for discussion on energy security and sustainable mobility. “The biggest contribution of Shell Eco-marathon is the production of 10,000 skilled and motivated students each year who take with them a wealth of knowledge and experience that they can use in the workplace. And it is not only limited to technical knowledge,” said Koch.

EXPERIENCING INNOVATION With this year’s huge turnout of over 47,000 attendees, SEMA served as a huge stage to celebrate bright young minds and engage the public about fuel efficiency and smarter mobility. “Shell Eco-marathon is a crucible of innovation. A place where good ideas on energy efficiency and smart design can get their first real-world trials. Maybe one of these students will go on to design the car of the future,” said Shell’s Chief Human Resources and Corporate Officer Hugh Mitchell. Apart from the street circuit challenge, SEMA showcased a “fan zone”, an interactive attraction where participants were taught the significance of taking responsibility in safeguarding the world’s resources and adopting fuel efficient habits.

Showcasing excellence in battery electronics, Team UP from the University of the Philippines Diliman bagged the first place in the Battery Electric – UrbanConcept category.

The De La Salle University Manila claims victory as it won the first place in the Gasoline – Prototype category.

Jeruz Gabriel Madlangbayan, a DLSU Dasmariñas student, expressed his excitement in being able to visit SEMA. “I’m happy to be able to go to this event. This is my first time here and there are a lot of innovations to see. It is very inspiring to be in this place as an engineering student,” he said. SEMA serves as an educational platform which can help local and international visitors alike to realize that shaping a sustainable energy future starts with initiative and collective effort.

The Team TIP Mileage Proto from Technological Institute of the Philippines wins the Shell Helix Tribology Off-track Award for their brilliant execution of lubrication engineering principles.

In the words of Shell companies in the Philippines Country Chairman Edgar Chua, “Shell Eco-marathon is about inspiring the youth to come up with solutions for the future. This innovation will help us look at smarter mobility, and explore new type of fuel which can be more sustainable.”

50 mpg (21 km/l), and from these humble origins, a more organised competition evolved.

In 1985 in France, Shell Ecomarathon as we know it today was born. In April 2007, Shell Eco-marathon Americas event was launched in the United States, and in 2010, the inaugural Shell Eco-marathon ABOUT SHELL ECO-MARATHON Asia was held in Malaysia. Shell Eco-marathon began Malaysia hosted Shell EcoMarathon Asia until 2013. in 1939 at a Shell research laboratory in the United States Since 2014, this street circuit as a friendly wager between scientists to see who could get challenge is being held in Manila, Philippines, which will the most miles per gallon from continue to host the event until their vehicle. The winner of 2016. SWP that contest barely achieved

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Boats donated to Barangay Anibong fishermen for their livelihood

hen Typhoon Yolanda hit Tacloban, thousands of residents lost their homes and livelihood. Here are stories of victims who are steadily rising from the catastrophe with the help that Shell provided. Aling Lolita, 56, is a resident of Barangay 69, Anibong, Tacloban. She used to support her family of nine through dressmaking until Yolanda destroyed her livelihood. “Our home was completely washed away, everything was gone, but we were still thankful because at least we were all safe and alive,” she said. In the aftermath of Yolanda, Shell companies in the Philippines extended assistance to typhoon victims. Relief goods were distributed in November and December in 2013. Aling Lolita was one of the beneficiaries of Shell’s relief and rehabilitation efforts.

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“We received rice, coffee and spaghetti, which we ate during our Noche Buena and Media Noche. We’re very thankful to Shell for their help, for giving us goods and supplies. Of course, we were very happy to know that there are many companies like Shell that help Yolanda victims,” Aling Lolita shared. Another beneficiary is Aling Remedios dela Cruz, 68, a salt farmer from Barangay 70 with a family of five. “Shell gave us canned goods, rice, and even clothes which really helped us in our daily living after Yolanda struck.”

capital, I’m selling lumpia and other delicacies,” said Aling Lolita. Likewise, Mang Kandido Moratal, 70, also a resident of Barangay 69, already managed to recover. “I have already repaired our house. When the typhoon swooped down our community, the roof of our house flew with the raging winds. Now, we’re living a normal life again in our newly repaired house,” said Mang Kandido.

More than a year after Typhoon Yolanda ravaged Central Philippines, Shell continues to extend help to Yolanda At present, Aling Lolita, Aling survivors by implementing a sustained rehabilitation Remedios and the rest of the programme. A total of 1,100 residents from Anibong are solar lamps were distributed to gradually recovering from the devastation brought by typhoon families in the barangays, and 22 of 63 boats were already Yolanda. “With my small

Faces of Anibong residents light up with smiles upon receiving solar lamps for their homes. A number of beneficiaries from Barangay Anibong at the turnover ceremony where Shell distributed boats and solar lamps.

Tacloban City First Councilor Cristina GonzalesRomualdez leads the stickering of boats during the turnover ceremony.

distributed to fishermen who lost their means of livelihood. “The solar lamps will be very helpful in lighting our homes since we still do not have electricity,” said 28-year old Renato Likit, a resident of Barangay 70. Renato is a security guard in one of the establishments at their barangay. He lives with his wife and his daughter. Aside from the solar lamps he received, Renato is also a beneficiary of Shell’s work-forcash programme. “I thank Shell for helping our barangay. The solar lamps that they gave will be of great help most especially in the evening,” said Aling Hanah Jacson, 46, a mother with a family of six.

Aside from its relief distribution, work-for-cash programme, and distribution of boats and solar lamps, Shell will also provide support to the city and barangay relocation programmes for those living in the “no build” zone, through the Pilipinas Shell Foundation Inc., the social development arm of Shell in the Philippines. Close to 200,000 beneficiaries benefit from various livelihood and disaster training programmes as well as from educational and disaster facilities built by Shell, which help in making lives better for Taclobanons. SWP

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SHELL BAGS PRESTIGIOUS AWARDS

IN COMMUNICATIONS AND PUBLIC RELATIONS

The Shell Philippines Team takes great pride in taking home a record-breaking number of 33 trophies in the International Business Communicators’ Philippine Quill Awards 2014.

Starting strong in 2015, Shell companies in the Philippines (SciP) won numerous awards from prestigious award-giving bodies in the first two quarters of the year. Recognising excellence in communications, the IABC Philippine Quill Awards, PRSP’s Anvil Awards, and PANAta Marketing Effectiveness Awards lauded Shell for its community, public relations, and communications projects. By Warlou Joyce Antonio

gainst the backdrop of a highly competitive industry, it is no small feat to achieve consistent excellence and remain at the top. However, the external recognitions received by Shell for its programmes are a testament to the company’s continued topnotch performance in the field of communications.

in the Philippines was declared “Company of the Year” after winning 17 Awards of Excellence, 14 Awards of Merit, and a Top Award in the Communication Skills division.

THE PHILIPPINE QUILL AWARDS Rising above other formidable contenders, Shell companies

Recipients of Quill Awards of Excellence were Shell Be Well campaign, Shell Centennial

Aside from earning this most coveted award, Shell emerged the big winner from the elite circle of contenders that vied for the top spots by receiving Here is the story of Shell in the a total of 33 awards – the most number of awards given Philippines’ journey towards strengthening its reputation as a to a company in the history of top rank business communicator Philippine Quill Awards which and a strong crusader for nation- marks an unprecedented feat for building. the company.

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campaign (Isang Daan Tungo sa Kinabukasan), Retail’s Project Smile, Shell National Students Art Competition, Shell Ecomarathon Asia 2014, Sunrise (Centennial AVP), “Gas Mo, Bukas Ko: The Joel and Jovel Javier Story”, Shell Centennial Newspaper Covers, Get Fuel, Earn Points with Shell and SM Advantage Card, Shell Powering Progress Together Forum 2014, Malampaya Stress Buster Programme, Islang Bakal: The Story of Powering a Nation, and Government Relations entry: Authentic Engagement with the Government. Meanwhile, Awards of Merit were conferred to Shell programmes, namely 2014

Shell FuelSave Celebrity Driving Challenge.

Shell receives 14 awards from the 50th Anvil Awards including a Hall of Fame Award, four Gold Anvil Awards, and nine Silver Anvil Awards. and marketing campaigns rolled out by Shell in 2014.

Shell wins five awards in the 2nd PANAta Marketing Effectiveness Awards. In photo are Shell Country Media and Internal Communications Manager Ronaldo Jabal (2nd from left) and Shell Marketing Manager Philippines Stephanie Ann Cua (3rd from right) with Shell Internal Communications Team. Safety Day campaign, Road Safety Camp for Children, Global Commercial’s Transport, Marine, and Power Forum, Get Fuel, Earn Points with Shell SM Advantage Card, Isang Daan Tungo sa Kinabukasan (Centennial media campaign), Tabangao and Pandacan’s Ugnayan programme, and Malampaya HSE Training Center launch and Safety programme. Shell Centennial Campaign won the Top Award under the Communication Skills division, wherein three out of five nominations also came from Shell. These awards herald the excellence of communications, community relations projects,

REIGNING AT THE 50TH ANVIL AWARDS Besting other entries, Shell bagged a total of 14 Anvil trophies – the most number of awards received – which includes a Hall of Fame Award, four Gold Anvil Awards, and nine Silver Anvil Awards.

Dubbed as the “Oscars of Public Relations in the Philippines”, the Anvil Awards seeks to recognise excellence in public relations and pose a challenge to communication professionals across the country. PANATA MARKETING EFFECTIVENESS AWARDS The Philippine Association of National Advertisers (PANA) recognised Shell for its outstanding marketing communications, internal communications, and public relations in the 2nd PANAta Marketing Effectiveness Awards. Bringing home a top award amidst tough competition, a Silver Award was given to the Shell Eco-marathon Asia 2014: Driving Innovation & Smarter Mobility under the Advocacy Marketing-Integrated programme category.

The Hall of Fame Anvil Award was given to the Shell National Students Art Competition programme for garnering five consecutive Awards of Excellence Bronze Awards were in the past years. conferred to Shell Health’s Be Well campaign (Internal Shell PR programmes and Communications Programme communication tools accorded category) and Retail’s Customer with Gold Anvil Awards were Shell Centennial campaign (Isang & You Training (Internal Communications Tools category). Daan Tungo sa Kinabukasan), Shell National Students Art Competition, “Gas Mo, Bukas Ko: The Joel and Jovel Javier Story”, and the Shell Centennial print publicity newspaper covers.

Shell’s Re-Energising Life-Saving Rules and Shell’s Centennial campaign were among the entries shortlisted which received PANAta trophies under Internal Communications category Meanwhile, cited with Silver and Brand-building (Integrated Anvil Awards were initiatives Programme) category, including Shell Eco-marathon, Yolanda Relief and Rehabilitation respectively. programmes, Shell People PANAta Marketing Effectiveness Development Week, Shell Awards recognises effective Centennial campaign (Isang marketing communication Daan Tungo sa Kinabukasan), campaigns and tools that Shell Be Well campaign, promote positive Filipino values Movement Against Malaria, and effective brand building. Malampaya Stress Buster SWP programme, Shell Powering Progress Together Forum, and

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LEAVING A VALUABLE PAMANA IN PANDACAN by Allan Gamo, Dang Red, and Margaux Diaz

Beneficiaries feel cozy and secured on the Hapee Dental Mobile Clinic while having their teeth restoration and cleaning from the members of Kalookan City Dental Society.

herever Shell goes, Shell touches the lives of people in communities surrounding its worksites through its numerous social development programmes that address both immediate and long-term needs of its stakeholders.

regular Ugnayan sa Barangay Meetings of PSFI and Pilipinas Shell Petroleum Corporation (PSPC) with Pandacan leaders and residents, the “Programang Pangkalusugan ng Mamamayang Nagkakaisa sa Pandacan” (PAMANA) was formed.

In Pandacan, Shell companies in the Philippines and its social development arm, Pilipinas Shell Foundation, Inc. (PSFI), identified that health is one of the most pressing concerns of its residents. Although health formed part of the regular social development programme for Pandacan, it was not until 2004 when a more organised and holistic approach to promote the health of Pandacan residents was formed.

Since then, more than 4,000 residents have benefitted from programmes that range from medical and dental missions, TB DOTS (Directly Observed Treatment Short Course), skills training and upgrading programmes for Barangay Health Volunteers, Supplemental Feeding Programme benefiting schoolaged children, and awareness raising campaigns on wellness, dengue, cancer, responsible parenthood, renal health, and fire safety, among others. Other health promotion activities like good grooming,

PAMANA SA PANDACAN In 2004, through one of the 22 I SHELL WORLD PHILIPPINES

proper hand hygiene, and PhilHealth orientation seminars were also organised under PAMANA. With assistance from PAMANA, Botika ng Barangay (BnB) outlets located in Barangay 834 was set up in 2009. BnB made essential medicines accessible to Pandacan residents at a low price. PAMANA incumbent Secretary Roselle Roxas, who serves also as the Supervisor for the BnB located in Barangay 834, said, “PAMANA linked the community to the government’s programme for improved access to health information and services.” For Roxas, residents derive the most benefit from affordable or free medical services which can be costly. Barangay 834 resident Nora de Jesus said, “My family

PAMANA in action

School children received cool haircuts for the new school year from the Reyes International School of Cosmetology (RISC). Current (3) RISC Hairdressing SKIL Scholars also participated as they share their talent and knowledge in hair cutting.

and I greatly benefited from PAMANA-led activities, most especially from the health orientation seminars and dental missions”. For PAMANA Member and Barangay Health Volunteer Maryann Soriano, the most important contribution of PAMANA is in equipping her with the skills to become an effective health worker. Through PAMANA, Soriano participated in trainings on providing first aid and lifesaving procedures. “Having credible technical resource persons as speakers interest many of us volunteers in attending skills upgrading trainings that, in turn, make us more credible health providers.” Through the years, PAMANA activities have reached out to residents of Barangays 829, 830, 832, 833, 834, 838, and 839. PAMANA boasts of a robust network of partners that include the City of Manila Health Department, Department of Social Welfare and Development, PhilHealth, UNICEF, Philippine National Red Cross, Paibare Legacy, Inc., SC Johnson, Kalookan

City Dental Society, Reyes International School of Cosmetology, and the Bureau of Fire Protection, among others.

Started in 2009, the Botika ng Barangay is still serving the community residents and the plan to expand their goods is underway.

A TIME TO LET GO

In 2008, PAMANA was registered at the Securities and Exchange Commission as a non-stock, non-profit organisation. This means that PAMANA has its own set of by-laws, operating principles, and financial system. Between 2008 and 2014, PAMANA has been primed to operate independently of PSPC and PSFI. PAMANA officers and members now have the skills in managing the organisation and in planning, implementing, and monitoring its activities. “In the past two years, PAMANA has significantly stepped up its activities,” recounts PSFI Programme Manager Allan Gamo. “From only one or two activities in previous years, PAMANA activities are held almost monthly at present, and thus have become a

regular community event engaging both the partners and Pandacan residents simultaneously.” By 2015, PSFI will no longer be involved in the operational management of PAMANA, and, the programme will be completely handed over to the community. PAMANA President Catherine Gabriel says, “Through PAMANA, Pandacan residents now have better access to health information and services. Given the roster of partnerships we’ve forged through the years, there is no reason why the PAMANA Council should not be able to carry on with all the health activities that have been started.” PAMANA targets to conduct at least four services yearly, including medical and dental missions, and good grooming activities. SWP SHELL WORLD PHILIPPINES I 23

Albert with his colleagues at work

ALBERT EMAS REVEALS SECRET TO SUCCESS AND LIFE IN THE MIDDLE OF THE SEA

First engineer from Shell Philippines Exploration B.V. (SPEX B.V.) to win a Crystal talks about his journey, his success, and living offshore. By Maria Fatima Cruz

he Malampaya offshore gas platform located on the West Philippine Sea may be a marvel of modern engineering, but none of the valuable natural gas makes its way to power plant customers without the men and women who work under potentially dangerous conditions to keep the platform operating. One of these modern-day Filipino heroes is Albert Emas, Operations Team Leader of the Malampaya offshore platform. Albert is described by his teammates and friends as a dependable, smart team leader and team player whose easygoing, down-to-earth, hardworking and positive attitude instantly earned the respect and trust of his colleagues in Shell Philippines Exploration B.V. (SPEX B.V.)—Shell companies in the Philippines’ (SciP) upstream

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Programme, Albert was assigned on the Malampaya offshore gas platform just a few months after joining SPEX. “Being in awe Albert is the first from SPEX to be honoured with a prestigious of the opportunity is an Shell Crystal Award and to join understatement,” said Albert. “I was overwhelmed to be the roster of most outstanding actually working on the marvel performers across SciP. of all engineering marvels. I saw the platform as a hi-tech, WORKING ON THE MARVEL OF futuristic creation of the best engineers and I was part of ALL ENGINEERING MARVELS Albert Emas, Offshore Team the team. Working here is truly Leader, is the first SPEX staff to an honour and a dream come true.” win a Crystal Award. Albert’s life changed when he joined Albert recalls his first few years SPEX in 2006 as a Graduate Operations Engineer. He was working on the platform. “It was a little intimidating yet very fresh from college at that time inspiring. The best engineers and little did he know that his were here, most of them with job in SPEX would unfold into an exciting career that would extensive experiences abroad from various oil and gas plants. literally light the homes of his And there I was, inexperienced fellow Filipinos. and everything was new to As part of Shell’s Graduate me.” Operations Engineer company that operates the Malampaya Deep Water Gasto-Power Project.

SECRET TO SUCCESS Albert’s persevering attitude landed him different roles offshore. He became the Relief Operations Team Leader (OTL) onshore before going back offshore as OTL for Team A and finally as OTL for Team B. As OTL, Albert manages all operations activities—from the issuing of permits, frontline supervision to ensuring the steady production of the platform. When asked about the secret to his success, Albert said it’s simply never giving up. “No beginner becomes an expert right off the bat. From my experience, and I think this is true for everyone, listening to those more experienced than you is very important. You have to ask those questions and learn from your mistakes. Then, you have to show them that you’re not just in it for the ride—that you’re determined to continuously learn and improve, and make good contribution to the team.”

a lot of other challenges are some sacrifices that require a good attitude and teamwork to resolve. The platform requires a whole team performing well together. Indeed, the success of Malampaya is never done by one person and that is why I share this award with everyone in SPEX.” A HUSBAND, LEADER AND FRIEND After a two-week, usually very challenging work offshore, Albert makes sure he spends quality time with his family, and recharges by getting lots of rest and working out at the gym. “I watch a lot of movies with my wife and sometimes we travel—we explore new places and experience different cultures. I especially enjoy going to museums and I find it interesting to look at historical items especially if they hold significance in the current times.”

Albert has always been regarded as the ideal balance of smart and funny. He is “MALAMPAYA WEEKENDS” fondly known for his sense There are a lot of challenges of humor that is part of the in living on the platform. usual causes of loud laughter Working for two weeks straight and gaiety emanating from and having a time-off for also the Malampaya platform in two weeks is something that the middle of the sea. “Albert can take time getting used is a very smart guy and he to, especially during what is very focused on his tasks the team on the platform call and deliverables. He can “Malampaya Weekends”. deal with all people across the organisation. In fact he “Malampaya Weekends” is is known to have excellent an occurrence that usually rapport with colleagues happens on a Friday afternoon, from Shell and contractors wherein the platform would alike,” said Rodolfo Zarate, experience operational Senior Electrical Power hiccups and the onshore team System Engineer at the Pearl supposedly leaving for home to GTL. “Albert jokes around take their well-deserved rest for most of the time but is very the weekend would stay behind professional when it comes to at the office to work hand-inwork. He is a good listener hand with the offshore team and a good adviser,” said Tina that is also working overtime Ramboyong, SPEX Contract to fix the problem. “This and Specialist.

A down-to-earth guy, achievements never got to his head; he has always strived for something greater with his team, and has remained a dependable colleague and true friend. He had huge responsibilities as the leader of operations in a highly complex engineering facility, but these never hindered his infectious positive energy that inspired and motivated his team, nor wavered his strong set of values and principles. “A genuinely God-fearing and principled leader, Albert takes the “walk the talk” phrase to a completely higher level,” observed Dingdong Altajeros, SPEX Reliability Engineer. “He is supportive and understanding. He will not think twice to lend a helping hand. An excellent team player as he is an excellent team leader, he does not take sides and always balances the situation,” shared Mia Marabur, Malampaya OR&A Engineer. A FEAT FOR ALL The Shell Centennial Crystal Awards may be dubbed as a “Salute to Shell’s Top Performers”, but for Albert, it should be a salute to all in SPEX. “I got the award because of the team, not just offshore, but also the steadfast support we get from the onshore team. It’s really the whole SPEX team that won the award. To me, everyone in SPEX should be given a Crystal.” In his eight years in Shell, Albert has earned the admiration and respect of his colleagues across the organisation. He works smartly by balancing work and life. His principles, humility, hard work and great leadership in operations make him someone to watch for as he pursues greater heights in the future. SWP

SHELL WORLD PHILIPPINES I 25

s Shell companies in the Philippines forges ahead to another century of remarkable leadership in the energy industry, it is also serious in strengthening its workforce to sustain their productivity through employee development programmes.

health programmes that promote work-life balance and there was a need to reinforce it.

When work-related concern and lifestyle health-related issues are combined, work efficiency may be affected hence, together with the Shell believes that its people Human Resources Department, Shell Health and Internal are its most valuable asset, and by providing them Communications, Shell Be Well channels to develop, the whole rolled out a campaign that organisation becomes more reinforces health and promotes energised and inspired to the well-being of staff. become stronger and better. Challenges were gradually overcome by introducing One of Shell’s employee various activities that were programmes that are making tailored around the preferences headway in shaping a and availability of employees productive workforce is the to dedicate time to engage in Be Well Programme, a holistic health and wellness. approach to improving employee health and wellness “Shell consistently looks after by focusing on nutrition, and the welfare of its employees. encouraging staff to wean To help them enjoy a balanced from smoking, engage in life, creating and supporting various physical activities, and employee programmes such practice other health routines as Shell Be Well is a long-term and activities for a healthier Shell commitment to encourage workplace and a fitter lifestyle. employees to take charge of their personal health,” said CREATING BALANCE Shell Philippines Country In the past years, Shell Health Advisor Dr. Rose Rivera. employees revealed in the Shell People Survey (SPS), LEADERS FOR HEALTH an annual survey which To achieve productivity in the determines Shell employees’ workplace, the workforce employment satisfaction, that needs to be healthy. In every majority of the employees company, healthy employees were not aware of the existing contribute substantially to

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operational efficiency and growth. In the recent survey, the SPS revealed that majority of the workforce recognise the effort of Shell management in implementing

Employees and contractors share the joy of getting fit and enjoy the benefits of having a healthy lifestyle through the Shell Be Well Programme.

programmes that promote employee welfare. Shell is continuously providing resources for existing health clubs and supports voluntary formation of clubs as it is essential in securing the success of the Be Well Campaign. Over the years, occupational health-related programmes have been carefully evaluated and improved according to the lifestyle and behavioural changes of staff, which resulted in intensifying commitment among Shell employees to their personal health. Members of the Country Coordinating Team (CCT) led the launch of the Big Be Well campaign at all Shell worksites nationwide to encourage more employees to participate in wellness activities for a healthier lifestyle. It is a multipronged approach to enabling change in lifestyle among over 4,000 staff in Shell companies in the Philippines. Shell senior leaders led by Country Chairman Edgar Chua spearheaded the launch and joined the employees in the activities. REINFORCING WELLNESS Backed by strong partnership among Shell leaders and all business units, the Be Well campaign successfully enabled employees to take charge of their health by joining various health and wellness activities held at Shell worksites such as Luzon and VisMin outports, Shell House, Pandacan, Tabangao, SBO-Manila, SPEX Alabang Office including the Onshore Gas Plant and Shallow Water Platform, and Cebu Regional Office.

various wellness activities which included the launch of the Be Well Fair at all Shell worksites, team registration to the Global Corporate Challenge (GCC), and the launch of the new Shell Be Well Check website (www. BeWellCheck.com). The Be Well Fair featured senior Shell leaders doing physical activities to keep themselves healthy which encouraged employees to participate in the challenging yet fun Be Well clubs—not only promoting health but also teamwork and mental fitness. The fair promoted taking accountability and commitment for one’s own health by participating in the formation of various activities and Be Well Clubs. To ensure that employees embrace a healthy lifestyle, the new Shell Be Well Check website was launched featuring wealth of information on achieving a sustainable healthy lifestyle as well as corporate tie-ups that offer special discounts and privileges that are exclusive to Shell employees which motivate them to make fitness an essential part of their lives. WHAT SUCCESS MEANS Majority of the employees are now on their journey in sustaining a healthy lifestyle change. Adding flavour to Shell Be Well’s success are the recently bestowed Quill and Anvil Awards for effective employee engagement.

“At present, Shell employees are actively participating in the activities of Be Well Clubs which resulted in improvements on their health risks based on employees’ feedback and Using the power of technology, testimonials. Nonetheless, over 4,000 Shell employees getting better results is a work were informed about the in progress,” said Dr. Rivera.

The strong support of Shell management in providing essential resources to sustain activities of employee clubs boosted participation among employees. A significant move by senior Shell leaders was their active participation in the Global Corporate Challenge (GCC), a programme strategically designed to boost the physical activities of employees. Three GCC groups from the Philippines are composed of Shell management team members. Close to 1,500 employees from Shell companies in the Philippines grouped themselves into 214 teams and took the challenge of achieving more than 10,000 steps each day. GCC involves a 16-week pedometer-based challenge that requires participants to monitor and record the steps they make each day. Across the Shell Group, Be Well Philippines ranked #1 in terms of employee participation in health activities. Through the Be Well programme, bewellcheck. com recorded that 97.1% of employees said that the activities helped them take more personal accountability for their own health, while the same percentage chose to increase their activity levels to become part of their lifestyle. Beyond these statistics are real stories of transformation by Shell employees who have discovered the benefits of embracing a healthy lifestyle. As Shell intensifies its support for employee development, the Be Well Programme remains a viable channel in motivating employees to take more personal accountability for their own health and live a better, more balanced life. SWP

SHELL WORLD PHILIPPINES I 27

WIN AGAINST

GUNK AND CORROSION

Visit shell.com.ph Shell V-Power Nitro+ Gasoline, Racing, and Diesel are designed to form a protective film on metal surfaces helping prevent corrosion of critical fuel system components. Corrosion protection based on laboratory tests carried out according to ASTM D665A. No guarantees are provided.