Shelterhouse Resale Shop and Outlet

Where your purchases benefit more than your style.

Through utilizing our communities’ donations to the fullest extent, the Shelterhouse Resale Shop and Outlet were able to enhance sustainability for Shelterhouse's programs and services for its 8th year.

Community members gave over half a million unique donations over the last year. Our donors provided amazing items that we were able to repurpose by selling to our neighbors through three locations, including our eBay store.

Not only have we grown to sell almost 200,000 items at the Shelterhouse Resale Shop, we have expanded our efforts in creating a healthy environmental footprint by opening The Shelterhouse Outlet in January of 2021. The Shelterhouse Outlet has created a channel for bulk pricing and furniture sales. Utilizing a weigh and pay model has allowed us to sell 25 tons of merchandise that would have ended up in landfills. We also sold over 800 furniture items that we were previously unable to accept as donations.

By expanding our donation capacity with the opening of the Shelterhouse Outlet, we now accept a plethora of items: from children’s, women’s, and men's clothing to bicycles, armoires, and lawnmowers. One of the critical aspects to this change was the generous donation of our forklift from Michigan Sugar, which allowed us to handle over 300,000 pounds of merchandise quickly and safely. Our staff was critical in their commitment to our changing structure and provided outstanding service to clients, shoppers, volunteers, and donors.

One of our great successes is the ability to provide a unique shopping experience for our clients. In 2020-21, Shelterhouse clients were able to purchase over $14,000 in clothing and housewares at no cost to them. We are excited to continue to offer this fantastic way to empower survivors.

- Brittany Henne