Siobhan Gallagher

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Siobhรกn Gallagher Address Ellison House The Curragh Co.Kildare Date of Birth 05-November-1984 Phone Number 0868484706 E-mail Siobhan.gall08@gmail.com Education St Bridgids National school, the Curragh, Co Kildare Holy Family Secondary School, Newbridge, Co. Kildare Dundalk Institute Of Technology, Dundalk, Co. Louth Qualifications and skills Bachelor of Arts in Communications (Creative Multimedia) Graduating November 2011 I have completed my degree in Dundalk Institute of technology. I studied all aspects of new, digital and conventional media, creative writing,media production, graphic design, audio production and computing. I received a distinction in my work for audio in my final year project, where I took on the roles of project manager, writer,and audio design and production. During my time in Dundalk Institute of technology I gained experience using programs such as Flash, CSS,Photoshop, Illustrator, InDesign, Finalcut pro and Protools. Leaving Certificate 2002 English (H) B1 History (H) B2 Business (H) C1 Home ec (H) C2 French (O) C1 Irish (O) C1 Maths (O) D2


What I love to do! My Hobbies and Interests My Interests include reading, creative writing,photography, art and fashion. I have a keen interest in and all aspects of design. I love all music from acoustic to electronic and enjoy audio design production and plan to keep up producing audio in my spare time. I enjoy film making and am part of the film making society and the media society in DKIT. I have a passion for creative writing,and write poetry and short stories in my spare time. I also enjoyed scriptwriting and narrative writing which I got the opportunity to do while fulfilling modules in film studies and video production. I am a self confessed social media junkie and love reading blogs, tweeting, blogging, tumbling and stumbling whenever I get the time! I am a creative,bubbly,pleasant, outgoing and sociable person and enjoy meeting new people and working as part of a team, and am open to new challenges, as well as on my own initiative and self directed creative projects. Work Experience Vodafone Ireland January 2011-June 2011 I worked in Vodafone on a part time basis while studying in Dundalk. I worked as a customer service representative. This was an extremely high pressure and fast paced environment which involved meeting strict targets and sales figures. I learnt to work under pressure and deal with member of the public and gained experience in problem solving as well as sales and marketing. Hibernian Insurance (Ark life Assurance) Sept 2007-Sept 2008 I worked in the New Business Department of Ark life Assurance. My role was split between the help desk and administrative roles. I took calls from Financial Planning Consultants, querying new Life Assurance policies with Ark life, and liaised with underwriters and follow up any queries with underwriting or the new policy. My team leader entrusted me with quality checking all documents that went to clients and GPs, and also with making sure the team was logged in to the phone and meeting service level agreements. Feb 2007- September 2007- Retail I worked in Australian fashion clothes shop, Valley Girl for 6 months, this was a sales orientated role, where met weekly targets. Organised displays and dressed the window and mannequins. I have a keen interest in fashion and loved working in this environment. Educational Building Society Sept 2005-February 2007 I was a customer service consultant in a busy Dublin branch. I had banking duties and I also dealt with savings and investments, Home loan and top up loan files. I was an SSIA (special savings incentive scheme) advisor and advised members on accounts to consider after their scheme matured. I was also solely responsible for keeping a record on excel and checking all documents for new accounts opened in our branch. It was a target driven environment and I had to use my initiative to come up with new ways to meet targets on loans, savings and insurance, and work as part of a team to meet these targets.


Ellison House Curragh Co. Kildare

Dear Sir/Madam,

My name is Siobhan Gallagher and I am seeking employment in your company. I have included a copy of my Resume if you require any more information please do not hesitate to contact me. I would love to know more about your company as I wish to work in the new-media sector where my creative initiative, ideas and a genuine enthusiasm would allow me to progress.

Kind Regards, Siobhan Gallagher

Referees

Lynne Munton-Team Leader, Hibernian Insurance,D2 01898782

Edward Gannon Asst Manager EBS, Dundrum 01-2986547


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