HOW-TO...

Choose an Internet Service Provider

In a digitally connected society, internet service is vital to everyday life. Choosing the right provider can be confusing. Deciphering the prices, packages, bandwidth and installation makes it tough to find the right speed and plan.

While some communities have little choice in providers, others have many. So it’s good to know the basics before buying. The wrong decision means the difference between satisfaction and frustration.

Whether you are moving into a new home or dissatisfied with your current service, contemplate these factors when choosing an internet service provider:

Price

Cost is an important consideration. Most companies charge in monthly increments, so decide what price range best fits your budget.

Faster service costs more. Compare prices from different providers for the best deal while asking about additional fees. Some providers are more transparent than others. You should know the upload and download speeds for each price point. The higher the speed, the better the service.

Also, check to see if they participate in the Affordable Connectivity Program (ACP) which could mean free or discounted internet for your household based on eligibility.

Type of Connection

The most common broadband connections are provided by service providers over coaxial cables, fiber-optic cables or telephone lines. Both coaxial and fiber-optic cables offer similar speeds that are super-fast. Access via telephone lines, sometimes called DSL, typically has lower available speeds. Wireless broadband access through mobile and satellite companies is becoming available in more locations as well, but both are limited to being in range of a tower or satellite, depending on the technology chosen.

Another important part of getting a broadband connection is having the right WiFi equipment to connect all your devices to the internet and get the most out of your connection.

Finally, it’s important to protect your home network and devices from hackers. Ask potential providers about their network security features or add-on options.

Purpose of Connection

List what you need to accomplish on the internet.

To stream movies, study online or work from home, you will need the fastest connection possible. However, for accessing email or basic websites, settling for slower, cheaper service might suffice. Determining the purpose of your connection will prevent you from being disappointed in the service or your bill.

Specials

Many internet providers offer specials or bundles to new customers, giving free service for a few months, free