Sight and Life Magazine: Consumer Insights

Page 109

SIGHT AND L IFE | VOL. 34(1) | 2020

BEHAVIOR ANALYTICS, ARTIFICIAL INTELLIGENCE AND DIGITAL TECHNOLOGIES

figure 1: Machine learning (ML): the identification of descriptors based on objective computational functional variables

DATA

DIMENSIONALITY REDUCTION

Very high-dimensional dataset

Unsupervised dimensionality reduction

ML techniques incorporating automatic dimensionality reduction

PREDICTION AND CLASSIFICATION

Estimating theoretically meaningful parameters

ML techniques without further dimensionality reduction

Purely data-driven

Combining theory- and data-driven approaches

Adapted from Huys, et al. 201612

lasting impact. Consumer insights, for instance, provide information on the diverse drivers of behavior in different populations and/or in the same individual in different situations or over time.7 These are typically combined with the mapping of consumer journeys, an approach that typifies behavioral economics methods designed to acquire a 360° view of how specific foods fit within specific types of eating episodes, and how these episodes accumulate into a person’s diet as part of their livelihood, lifestyle, social life and cultural values. Consumer insights also explore how nutrition and health are positioned in relation to other motives such as taste, fun, convenience and price. In commercial contexts, consumer insights also specify all points of value creation along the full experience of shopping, purchasing, preparing, consuming and disposing of food products.8,9 The loyalty and relationship management programs of manufacturers and/or retailers encourage the repetition of such cycles and provide opportunities for the assessment of long-term patterns and outcomes. In addition, the integration of consumer insights and behavioral economics may help in the design and deployment of interventions that target lifelong nutrition, health and wellness in a manner that is also economically, culturally and environmentally sustainable.10,11 This is particularly the case considering the richness of data on both real-world behaviors and real-world

contexts that is produced in real time with the ever-increasing and ever-faster digitization of everyday life, economy and society, combined with the power of advanced analytics and artificial intelligence (AI). This digital transformation is happening not only in industrialized countries but also in still-traditional contexts around the world as they open up to modernization. Digital tools, some of them powered by AI, are now available to support individuals and families in their daily quest for a healthy diet, whether this involves assembling a portfolio of commercial food, homegrown products, or a combination of both. In this paper, we first present a general framework for behavioral analytics, then explain how behavioral insights can be derived from such information, and how predictive and other models can be used to inform dietary choice and, in some cases, to monitor long-term outcomes. We then outline what could be the next generation of decision support that would assist not only individuals but also decision-making by all actors throughout society that are involved in defining the context in which a person’s dietary behavior is performed. General framework for behavioral analytics Before addressing the content aspects of AI-powered behavioral analytics for life-course nutrition and health, we first offer

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Conference Reports Online

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page 170

Elevator Pitch Contest by Sight and Life

7min
pages 163-166

Book Review: Seduced by a Burger (Again

3min
pages 167-168

Promoting Maternal and Child Health through Beauty Parlors in Afghanistan

11min
pages 154-158

Salt Reduction in the Americas

9min
pages 144-148

Community Brand for Behavior Change

11min
pages 149-153

A Healthier Future in the Hands of Mumbai’s Underserved Communities

9min
pages 140-143

Frances Davidson (1942–2019

4min
pages 130-132

Remembering Dr John Hathcock

2min
page 127

The Bigger Picture

13min
pages 121-126

Field Reports

14min
pages 133-139

Coluthur Gopalan (1918–2019

4min
pages 128-129

Nutrition in Literature

11min
pages 116-120

Nudging the Next Billion

14min
pages 84-88

Behavior Analytics, Artifcial Intelligence and Digital Technologies

16min
pages 109-115

Demand Generation for Acute Malnutrition Treatment

10min
pages 105-108

Infographic Social & Behavior Change in Nutrition

6min
pages 95-96

Social Marketing to Sustainably Infuence Nutrition Behaviors

16min
pages 89-94

Branding for People Not Topics

12min
pages 74-78

The Global Alliance for Social and Behaviour Change

6min
pages 97-99

Research-Based Evidence

18min
pages 17-23

Nudging Diet Change for Health and Sustainability

15min
pages 56-60

Why Invest in Consumer Insights?

13min
pages 33-37

Food for Thought

8min
pages 13-16

Social Marketing to Promote Egg Consumption in Indonesia

25min
pages 24-32

Designing Future-Fit Food

14min
pages 68-73

Human-Centered Design and Innovative Research Methods for Healthcare

13min
pages 49-55

Four Ways Foods Claim to Be ‘Healthy

9min
pages 38-42
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