A guide to building your new home with Signature Homes’ Knock Down & Rebuild Service
INTRODUCING YOUR STEP-BY-STEP GUIDE TO
Signature Homes’ Knock Down & Rebuild Service is an industry-leading offering where we take care of the entire process for you.
Our team manage your project from start to finish, including designing your new home, removing the existing dwelling and obtaining the necessary consents. You can trust us to handle every detail, ensuring a seamless and stress-free experience.
Signature Homes is proud to offer New Zealand’s best building guarantees. We take great pride in our commitment to delivering exceptional guarantees that give our clients peace of mind during their build and well into the future.
Customer feedback is of utmost importance to us, that’s why we utilise a globally-recognised survey tool to gather invaluable client feedback. We’re proud to consistently surpass our industry’s average rating score, putting Signature Homes in the excellence category for customer satisfaction.
Through our partnership with Save the Kiwi, we are actively working to reduce the population of predators, thus creating a safer natural environment for kiwi and other native fauna to flourish.
In addition, we are committed to mitigating the carbon emissions produced during our construction process. For every new home we build, we gift 45 native trees to our partner, Trees That Count. We also encourage our clients to join us in safeguarding New Zealand’s future by gifting 24 native trees to mitigate their expected home maintenance emissions over 50 years.
We’re proud to be the largest Kiwi-owned home building brand. Achieving such a remarkable milestone requires an unwavering commitment to excellence. As time progresses, one thing remains constant: our relentless efforts to build homes that our clients can truly be proud to call their own.
Signature Homes has a proven track record for accurate pricing. With our expertise and the support of advanced technology, we offer fast and accurate pricing, providing our clients with complete confidence.
Signature Homes offers a comprehensive new home solution that provides you with access to our team of new home consultants, designers, quantity surveyors, and project managers, all in one convenient location.
This all-inclusive approach ensures that you have a single point of contact, making your experience smoother and more streamlined. You can rest assured that your new home is being designed and constructed by one of New Zealand’s most distinguished and reputable residential builders.
Our franchises are owned and managed by seasoned professionals with extensive knowledge and expertise in new home construction. They recognise that building a home is not just about the physical structure but also about fostering strong relationships with our clients and providing exceptional customer service.
They are deeply invested in their projects and are actively involved in every aspect of the building process. You can be confident they will be a familiar face throughout your journey and will work closely with you to ensure the home you envisioned becomes a reality.
Our team of new home consultants (NHCs) are dedicated to finding the perfect build solution for you, and one that is tailored to your investment level. With their support and expertise, you can rest assured we’ll find the right new home solution for you.
Our team of experienced designers and estimators work hand-in-hand with you and your NHC to create a home design that is aligned to your brief and investment level. Utilising market-leading design technology, they collaborate with you to develop a concept that brings your vision to life.
Signature Homes provides a comprehensive range of services, including colour and interior design consultations. This valuable service guides you in making important decisions regarding the selection of exterior and interior paint colours, as well as fixtures and fittings for the interior of your home.
Our highly-skilled project managers will handle all the intricate logistics involved in the construction process, ensuring seamless coordination with the tradespeople working on your project.
They will keep you well-informed with timely updates, providing a clear picture of your project’s progress.
Signature Homes partners with skilled and accredited sub-contractors for every build we undertake. Our selection process ensures that we work with only the best professionals who possess exceptional skills and are committed to delivering quality workmanship.
To ensure that your home is built to the exacting standards of Signature Homes, we follow stringent comprehensive quality management processes throughout the construction process.
Stage one is all about exploring the potential of a knock down and rebuild project on your site. This important stage involves:
• Thoroughly examining your local Council documentation
• Providing a free site assessment
• Delivering a detailed report
By laying the foundations in stage one, we ensure your knock down and rebuild journey is smooth and hassle-free.
A free no-obligation service
Our findings and next steps
Before we visit your site, our team will analyse your property documentation to assess its development potential. We’ll gather all the necessary information, including zoning regulations, permits, and site restrictions or covenants.
This thorough pre-site visit assessment helps us provide you with the best recommendations during our subsequent free on-site visit.
Our free site assessment service is here to help you unlock the full potential of your land.
We carefully examine every aspect, including your current dwelling, to find the best way to proceed with your project. During the assessment, we prioritise your vision and requirements.
We will arrange a meeting with you to discuss the findings from our site visit. During this meeting, we will present a comprehensive analysis of the feasibility of a knock down and rebuild project and outline the subsequent steps required to proceed.
Extra step if required: Site Due Diligence Report. To guarantee pricing accuracy and assure our clients, we have incorporated another step in our building process to handle sites that may contain uncertain factors. We conduct a comprehensive site due diligence report and carefully review the findings with you.
In stage two, we embark on a collaborative journey where we work hand-in-hand to design a home that perfectly aligns with your preferences and investment level. We’ll handle the necessary paperwork, including the existing dwelling demolition/removal plan and Council approval. Additionally, we offer you a clear and upfront pricing structure, ensuring complete transparency and peace of mind throughout the process.
It’s time to understand your new home aspirations
Once we’ve gained confirmation that a knock down and rebuild project is possible on your site, we’ll schedule a detailed briefing session.
During this session, we’ll focus on understanding your investment level and vision for your new home. We can then move into the concept design phase with as much clarity as possible.
The first look at your home design and cost estimate
At this point, we have reached an exciting milestone in which we are ready to present you with a design concept and comprehensive cost estimate for your new home, one that is based on facts and aligned with your investment level and brief. With this information in hand, you can confidently make an informed decision and proceed to the next phase.
As part of the Signature Homes’ Knock Down and Rebuild Service, our team of experienced subcontractors will create a demolition/removal plan simultaneously with the design concepts stage (step 5).
In our next meeting, we’ll provide a comprehensive cost estimate for your knock down and rebuild project. We will obtain the necessary permits required for the project. Once the demolition/ removal plan is in place, we will submit it to your local Council for approval.
This is the stage where we present you with a comprehensive design and offer final fixed pricing, supported by our industry-leading Fixed Price and No Hidden Extras guarantees, ensuring transparency and peace of mind.
We’ll also introduce you to our exclusive Greenlight Planning Service, designed to provide a secure and reassuring step before fully committing to building with Signature Homes. Based on the total build-only cost, we only need a 1% deposit to move into the subsequent phases.
Stage three is when your new home’s exciting details come together as a Signature Homes Building Agreement. We understand just how crucial this step is, and we are here to support you every step of the way.
Once you are satisfied with your building agreement, we’ll apply for building consent, handling all the necessary paperwork and formalities. You’ll also meet your talented colour consultant, who will help you bring your vision to life.
It’s time to move forward Your plans will be sent to your local Council for approval
We will prepare your building agreement once you’re satisfied with your design concept and fixed pricing.
Please take the time to carefully review the information provided and let us know if anything feels unclear. Rest assured that Signature Homes is committed to being your trusted partner throughout this process. Progress Payment
Now that you’ve entered into a building agreement, we will take care of arranging building consent with your local Council.
Let the fun begin
You’ll meet with your Signature Homes colour consultant while your local Council reviews your building consent for approval. They will assist you in finalising your interior and exterior colour scheme. In addition, we will review your electrical plan and discuss your kitchen design based on the pricing structure outlined in your building agreement.
During stage four, you will meet your dedicated project management team. Once your building consent is issued, they will work diligently to create a comprehensive production timeline and initiate the construction process. Throughout this stage, you can rely on the expertise of your assigned Signature Homes project manager, who will keep you consistently updated on the progress of your project.
Transitioning into construction
It’s time to create your production timeline
Creating a blank canvas for your new home
At Signature Homes, we want your home-building journey to be incredibly smooth. That’s why we’ve created our exclusive ‘Signature Homes Transition Briefing’. This service guides you seamlessly from the planning stage to the build stage of your new home.
Here you’ll meet your designated Signature Homes project manager. They will be your go-to person for overseeing the construction of your new home.
Now that we have building consent, our production team will begin developing your production timeline and order the materials needed for your project.
Our team of experts will begin removing or demolishing your existing dwelling with efficiency and care.
We’re laying the foundations
The concrete slab is complete, and your project is starting to take shape. We’re dedicated to keeping you in the loop every step of the way, and your project manager will provide you with regular updates. Once the ground floor is complete, we’ll provide you with your home completion date, as per our Guaranteed Completion Date guarantee.
Your home is beginning to take shape
Our clients often express this is the most exciting phase of their build journey as their homes begin to take shape. Now is a great time to conduct a site visit with your Signature Homes project manager.
Progress Payment Site visit Progress Payments *
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Progress Payments indicate more than one payment during certain phases.
Stage five is the final stage, where we add the finishing touches to your home. Our team works diligently to place the last materials, complete the painting process, and install fixtures and fittings. To ensure your home meets all necessary regulations as well as Signature Homes’ standards, we conduct a thorough final check. Once everyone is happy and satisfied, you’ll move into your new Signature Home.
Turning a house into a home
The exterior cladding is now in place, and the joinery has been installed, bringing your vision for your home to life.
The finessing stages
Our team is working hard, lining your walls and painting your masterpiece with the utmost care and attention.
Fixtures and fittings
The tiles you desired at the beginning of your journey are being installed, brand-new carpet is being laid, and our expert team is ensuring your new home is fully compliant and prepared for its new owners.
One last check
Once satisfied that your home meets our quality control standards, we invite you to join us for a last inspection. We are committed to your satisfaction and ensuring you are thrilled with your new home. At this point, the Code of Compliance Certificate can be applied for.
Celebrations are in order!
Congratulations! It’s time to move into your new Signature Home. As we hand over the keys to your new home, we’re not bidding you farewell just yetwe’ll remain in contact to see how you’re settling into your new home over the coming months.
We’re dedicated to providing exceptional care for our clients, even after they move into their new homes. Our commitment is supported by service standards that guarantee our clients’ enjoyment and satisfaction in their new home, not only from the moment they move in, but for years to come.
Adjusting to a new home takes time. Between finding the perfect spots for your furniture and entertaining numerous guests, it’s safe to say you’ve been busy settling in. Our 3 month check-in is to see how you’re going, that you’re 100% satisfied with your home, and that any outstanding work is complete.
Congratulations on completing your first year in your new home! At Signature Homes, we understand the importance of this milestone and would love to be in contact with you to see how everything is going. In true Signature Homes style, we also have a special gift to mark the occasion and show appreciation for choosing us as your home builder.
“The team at Signature Homes helped us to refine our ideas and thoughts, and after around 13 iterations we ended up with the home we have today. They were very accommodating, and we’re very happy with the result.”
Ben & Kelly
Signature Homes is proud to offer New Zealand’s best building guarantees. We take great pride in our commitment to delivering exceptional guarantees that give our clients peace of mind during their build and well into the future.
We understand that building a new home is a significant investment. That’s why we assure you that when you sign a contract to build with Signature Homes, you will have peace of mind knowing that the price specified in your building agreement will remain fixed with no hidden extras.
Relaxing in your new home is even more comforting knowing you’re covered for nonstructural defects for two years. You can rest assured that such defects are unlikely, thanks to our quality assurance programme that we carry out throughout the construction process.
Our Home Completion Guarantee provides 100% protection. In the unlikely scenario that our local Signature Homes franchise cannot complete your home, our Home Completion Guarantee will ensure your home is finished per the terms and conditions outlined in your Signature Homes Building Agreement.
Our commitment to delivering quality homes is reflected in our Ten-Year Structural Guarantee. In the unlikely event of structural defects, our guarantee provides 100% coverage, ensuring your investment is fully protected.
After pouring your concrete slab, we will provide you with a completion date. Having a set movein date makes it easier for you to plan the sale of your current home or the final date of your rental agreement, arrange for moving trucks and the allimportant housewarming celebration.
We have absolute confidence in both our builders and the quality of materials we use. In fact, we are so confident that we offer a Ten-Year Weathertightness Guarantee that all our homes will provide a comfortable, dry and healthy living environment well into the future.
All guarantees are subject to the Residential Indemnity Guarantee (RIL) terms and conditions.
* Our Fixed Price and No Hidden Extras guarantees are subject to the terms and conditions outlined in your Signature Homes Building Agreement.
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