Sol Management Services Solomon N’Jie BA(Hons) and FdA in Crowd Safety Management Expert Witness Cardiff University Bond Solon (Civil) Cert UAV - Permission for Commercial Operations (CAA) Work Based Learning in Higher Education Level 5 NVQ Diploma in Spectator Safety Management Level 4 Diploma in the Remote Piloting of Unmanned Aircraft Systems for Commercial Operation Level 4 (ProQual) A Defence Strategy for Litigation Claims through Effective Crowd Safety Management Practices A key question every event organiser should ask themselves before allowing the public into their event is; would your event plan and response to more serious crowd safety related incidents, stand up to independent scrutiny, litigation or survive an inquest? In my role as a Crowd Safety Management Expert I deal with the aftermath of events that go wrong and cause harm to members of the public. Writing the reports for the courts and lawyers involves a close examination of the documentation relating to event planning, staffing, roles & responsibilities, training, communication, delivery processes and event logs. While reading through the bundles sent by lawyers, it is striking how many events do not have a full set of risk assessed documentation with a process to deal with unplanned changes during the event. It is important to realise that major event incidents are frozen in time and get unpicked by the legal profession, experts and the media. Remember the recent Hillsborough inquest looked at that disaster through the prism of legislation, guidance and best practice in 1989.
The Attorney Steve Adelman summed up the legal process when he said; “When lawyers retrospectively review a set of facts, which happens in every lawsuit, we first argue about what a hypothetical reasonable person would have done under those facts. The parties' duelling standard of care experts advocate for what they believe "reasonable" conduct would have been. Then the lawyers compare the litigants' (mis)conduct against this purportedly objective standard”. Many studies have been done about what causes accidents and it has been shown that injuries invariably result from a sequence of factors, often referred to as the domino effect, the last act being the injury itself. It was Toft (1990) who said that “near misses should not be shrugged off but instead be treated as fortunately benign experiences,
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• Crowd Safety and Security • Expert Witness Services • Sports Performance Analysis