MT 400 All Assignments
For more classes visit www.snaptutorial.com MT 400 Unit 1 Assignment Business Process Management MT 400 Unit 1 Assignment Defining a Business Proces MT 400 Unit 2 Assignment Business Processes and Strategy -Process Alignment MT400 Unit 3 Assignment The BPM Effort MT 400 Unit 3 Assignment Stakeholder Engagement MT 400 Unit 4 Assignment the launch pad and stakeholders MT 400 Unit 4 Assignment Metrics and quick wins MT 400 Unit 5 Assignment The understand Phase MT 400 Unit 5 Assignment Innovations and Risk MT 400 Unit 6 Assignment Innovation, RASCI Models and Performance Management MT 400 Unit 6 Assignment Risk Analysis and Leadership MT 400 Unit 7 Assignment Implementation Strategy, Pilot Studies and Contigency Plan MT 400 Unit 8 Assignment Establishing Baselines and Assessing Success MT 400 Unit 8 Assignment Establishing Baselines and Assessing Success (New) MT 400 Unit 9 Assignment Mentors and Shadowing MT 400 Unit 10 Assignment BPM and Global Competitiveness MT 400 Unit 10 Assignment Plan to do Check Act =====================================================================================
MT 400 Unit 1 Assignment Business Process Management
For more classes visit www.snaptutorial.com MT400: Business Process Management Unit 1: Assignment Our book proposes a business process management (BPM) model that consists of 10 phases. Over the next few weeks, as you learn about each of these phases, you will be applying the concepts to a specific business process. The Assignments in this course constitute a course-long project in which you will evaluate various aspects of this process. You will select the process you will use in this Assignment. You will prepare the foundation for your project by identifying a real-world organization that would benefit from applying the business process management (BPM) model in the workplace. You may select the organization where you currently work OR where you previously worked. If possible, you should strive to choose an organization and process that you have knowledge about. If you select an organization that you do not have direct contact with, be sure you can gather sufficient information (via the library, the internet, or by interview) about the organization and its operations. It is important to select a process that will provide a good basis for applying the 10 phases that are coming up. Since you do not know what these phases entail just yet, it is difficult to know what kind of a process works best. To get a better understanding of what is coming up, it is recommended that you carefully read the two and a half page summary of the 10 phases that starts on page 56. This may give you an idea of what type of questions you will be asking about the process you select. For this Assignment, write a 4–6 page paper (double spaced, not including title page or references) that includes the following components (use the subheadings below): Organization Identify and provide details regarding the organization for which you will be presenting information about the BPM model. Include the
company name, location, size, and primary business area (What does the business do?). Also describe what connection you have to the organization, if any. If not, explain how you will gather information about their operations. Process Describe the business process that you have selected, as you did in the discussion. Clearly state: 1. The objective of the process. 2. The scope (Where the process begins and ends). 3. A brief description of those involved. In order to ensure the process you select is rich enough to support this project; your answer to the items in the following checklist must be “yes.” Briefly explain each item: • Significance: Does this process have some strategic significance or a significant impact on the operations of the organization? • Scope: Does this process have various stakeholders, in addition to multiple people involved in its execution? • Ambiguity: Is it possible to list the steps in this process, from beginning to end? • Outcomes: Are there specific goals and deliverables associated with this process that can be listed and measured? Justification 1) How can this business or organization benefit from learning about the BPM model? 2) What unique challenges will this organization have in using or implementing the BPM? Grading note: In the grading rubric below, you will see a section on analysis and critical thinking. The points in this section will partly be based on your ability to apply the concepts
discussed in your Assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms, without applying the concepts and analyzing your specific project, may get you points in the content section, but you will lose points in the analysis section. =====================================================================================
MT 400 Unit 1 Assignment Defining a Business Process
For more classes visit www.snaptutorial.com Assignment: Defining a Business Process Your book proposes a business process management (BPM) model that consists of 10 phases. As you learn about each of these phases, you will be applying the concepts to a specific business process. You will select the process you will use in this Assignment. You will prepare the foundation for your project by identifying a real-world organization that would benefit from applying the business process management (BPM) model in the workplace. You may select the organization where you currently work OR where you previously worked. If possible, you should strive to choose an organization and process that you have knowledge about. If you select an organization that you do not have direct
contact with, be sure you can gather sufficient information (via the library, the Internet, or by interview) about the organization and its operations. It is important to select a process that will provide a good basis for applying the various phases that you will be learning. To get a better understanding of what is coming up, it is recommended that you carefully read the two and a half page summary of the 10 phases that starts on page 106. This may give you an idea of what type of questions you will be asking about the process you select. For this Assignment, write a paper that includes the following components (use the subheadings below): Organization Identify and provide details regarding the organization for which you will be presenting information about the BPM model. Include the company name, location, size, and primary business area (What does the business do?). Also, describe what connection you have to the organization, if any. If not, explain how you will gather information about their operations. Process Describe the business process that you have selected, as you did in the discussion. Clearly state: 1. The objective of the process. 2.
The scope (Where the process begins and ends). 3. A brief description of those involved. In order to ensure the process you select is rich enough to support this project; your answer to the items in the following checklist must be “yes.†Briefly explain each item: ? Significance: Does this process have some strategic significance or a significant impact on the operations of the organization? ? Scope: Does this process have various stakeholders, in addition to multiple people involved in its execution? ? Clarity: Is it possible to identify and list the steps in this process, from beginning to end? ? Outcomes: Are there specific goals and deliverables associated with this process that can be listed and measured? Justification 1) Why should the company undertake a BPM project on this process (what are some triggers)? 2) How can this business or organization benefit the BPM model? Grading note:In the grading rubric below, you will see a section on analysis andcritical thinking. The points in this
section will partly be based on your ability to apply the concepts discussed in your Assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms, without applying the concepts and analyzing your specific project, may get you points in the content section, but you will lose points in the analysis section. =====================================================================================
MT 400 Unit 2 Assignment Business Processes and Strategy -Process Alignment
For more classes visit www.snaptutorial.com Your book proposes a business process management (BPM) model that consists of 10 phases. As you learn about each of these phases, you will be applying the concepts to a specific business process. You will select the process you will use in this Assignment. You will prepare the foundation for your project by identifying a realworld organization that would benefit from applying the business process management (BPM) model in the workplace. You may select the organization where you currently work OR where you previously worked. If possible, you should strive to choose an organization and process that you have knowledge about. If you select an organization that you do not have direct contact with, be sure you can gather sufficient information (via the library, the Internet, or by interview) about the organization and its operations. It is important to select a process that will provide a good basis for applying the various phases that you will be learning. As you learn
further topics and complete subsequent Assignments, you will use this process to answer questions such as: What are the strategies/goals of your company and how does your selected process support/fit them? Who are the stakeholders in the process, what are their expectations, and what are the goals of the process? What are some specific metrics for measuring the performance of your process now and later? What are some quick wins for your project? What are the risks for your project, ways to mitigate them, and the best leader type for this project? What is the best implementation strategy for your process, pilots, and contingency plans for your project? In order to be able to answer these questions, you will need to select a business process that has strategic significance in the organization, involves multiple people, and has sufficient complexity to require measurement and planning. If you pick a process that is too limited, not strategic, or too vague, you will not be able to analyze these elements later on. To gain a better understanding of what is coming up, carefully read the 2-1/2 page summary of the 10 phases that starts on p. 106. This will give you an idea of what type of questions you will be asking about the process you select. Part 1: Information About the Organization You Selected
Identify and provide details regarding the organization for which you will be presenting information about the BPM model. Basic information: Company name, location, size, and primary business area (What does the business do?). Also, describe what connection you have to the organization, if any. If not, explain how you will gather information about their operations. Implementation strategy: (Use the model by Treacy and Wiersma in Chapter 13 and identify which one of the three strategic options fits the company’s approach the best; explain how and why). Part 2: Information About the Process you Selected Describe the specific business process that you have selected to analyze in your Assignments. Clearly state: 1. The objective of the process. 2. The scope: Where the process begins and ends. 3. A brief description of those involved. Explain each item: ● Significance: Does this process have some strategic significance or a significant impact on the operations of the organization? Would company executives care about changes to the process? Explain your answers. ● Scope: Does this process have various stakeholders, in addition to multiple people involved in its execution? List both the stakeholders and the various people involved in carrying out the process.
● Clarity: Is it possible to identify and list the steps in this process, from beginning to end? Briefly list at least five steps, including who executes them. ● Outcomes: Are there specific goals and deliverables associated with this process that can be listed and measured? Describe at least two. In order to ensure the process you select is rich enough to support this project, your answer to the items in the preceding checklist must be “yes.” If you find that you cannot answer the questions above, you will need to pick another process. Otherwise you will have difficulty with subsequent Assignments. Part 3: Strategic Justification Part 4: Alignment of the Process to the Company Strategy =====================================================================================
MT 400 Unit 3 Assignment Stakeholder Engagement
For more classes visit www.snaptutorial.com Unit 3 Assignment;Stakeholder Engagement
t;In;this Assignment, you are going to evaluate a specific business process based on;criteria detailed below. If you already have selected a business process;continue using that and skip to the next paragraph. If you have not yet;selected the business process you will use for these Assignments, then;begin by selecting one. E-mail your instructor and clearly describe the;objective of this process, the participants, and the strategic significance for;the company. The business process you select must have a clear beginning and an;end, with identifiable, specific steps. Your instructor will confirm that the;process you selected is suitable, or ask you to select another one.;In this Assignment, through;the stakeholder engagement analysis, you will engage in developing the;following professional competencies;?;Negotiation;?;Collaborate;and build relationships;The Launch Pad phase is;where a lot of foundational work on a project is done and the lines are drawn.;For this Assignment, write a paper that answers the following 4 questions;1) Who are the stakeholders in;your selected business process, besides those that are directly involved in the;execution of it? List at least two people/groups and explain their;relationship/connection to the process. Also describe what they expect from;this project.;2) What is this process;intended to accomplish? What constitutes success? Focus on the selected;process, not the organization in general. Be specific about both of these;elements (definition of goals and success).;3) Based on the definitions;provided by the Keen Process Worth Matrix (see p. 236 and Table 15.1). How;would you categorize the process you selected?;4) Table 15.2 provides some;risks and ways to mitigate these risks. Pick the risk that you think is most;likely to impact your selected process and describe how you would move to;mitigate it. Be specific about your actions with respect to your selected;organization and process, do not simply repeat back the suggestion by the book. =====================================================================================
MT 400 Unit 3 Assignment The BPM Effort
For more classes visit
www.snaptutorial.com Unit 3: Assignment In the “HOW” section of Chapter 14, your book describes three pieces of information that must be evaluated before starting the BPM effort: The BPM scenario (first discussed on p. 67), the maturity of the organization, and the scope of the architecture. In this Assignment, you will focus on the first two. For this Assignment, write a 4–6 page paper (not including title page or references, double spaced) that includes the following components (use the subheadings below): The BPM scenario Which of the four scenarios fits your selected organization and process the best? Explain why. You will need to refer to and use the material from Chapter 11. The maturity level Which maturity level best describes your organization? How do you think this will impact the BPM project? =====================================================================================
MT 400 Unit 4 Assignment Metrics and quick wins
For more classes visit www.snaptutorial.com in this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you already have selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments,
then begin by selecting one. Email your instructor and clearly describe the objective of this process, the participants, and the strategic significance for the company. The business process you select must have a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable or will ask you to select another one. Part 1: Metrics List three metrics that you think can help you quantify the performance of the selected business process currently. List and define the metrics clearly, explain why each metric is important in the assessment of the process, and then give an example of the statistic units. For example, if your metric is “speed of processing,” it may be defined by how quickly each employee audits a tax form, and the example would be that “on average you would expect eight tax forms audited per hour.” Part 2: Quick Wins Identify two quick wins for your process. For each, describe (a) what they are, (b) how they can be accomplished quickly and (c) why they will provide a boost to the project. =====================================================================================
MT 400 Unit 4 Assignment the launch pad and stakeholders
For more classes visit www.snaptutorial.com Unit 4: Assignment For this Assignment, write a 4–6 page paper (not including title page or references, double spaced) that answers the following questions (use the template provided):
The launch pad phase is where a lot of foundational work on a project is done and the lines are drawn. In this Assignment, you will answer 4 questions: 1) Who are the stakeholders in this process, besides those that are directly involved in the execution of it? List at least two people/groups and explain their relationship/connection to the process. Make sure to describe what they expect from this project. 2) What are some goals for this project? In Unit 1, you described the goals for the organization and in Unit 2 you described how the process you selected supports the company strategies. Now, list the goals for your selected process: What is this process intended to accomplish? What constitutes success? Be specific about both of these two elements (definition of goals and success). 3) Based on the definitions provided by the Keen Process Worth Matrix (see table 15.2), how would you categorize the process you selected? 4) Table 15.3 provides some risks and ways to mitigate these risks. Pick the risk that you think is most likely to impact your selected process and describe how you would move to mitigate it. Be specific about your actions with respect to your selected organization and process; do not simply repeat back the suggestion by the book. Follow this template for formatting your paper: Stakeholders Stakeholder 1: 1. Relationship/connection 2. Expectations Stakeholder 2: 1. Relationship/connection 2. Expectations
Goals Number and describe goals and definitions of success Process category Category based on Keen. Risks • Most likely risk: explain why • Describe specific steps for mitigating this risk =====================================================================================
MT 400 Unit 5 Assignment Innovations and Risk
For more classes visit www.snaptutorial.com Which of the steps that the book recommends for the Innovate phase do you think is most critical for your BPM project? Explain the importance of the step for your selected process. Be specific to your situation; do not describe the significance of the step in general terms. Justify your answer by stating what risks will arise if the step you identified is not carried out properly. Explain what measures you will take to implement this step properly and mitigate these risks in your project. There are many different activities for creating solutions identified in the Understand phase. The effectiveness of these activities depends on many factors, including the organizational makeup and the circumstances of the process. Describe an innovation activity that you think will work best for your selected organization. Include the following details: Describe the activity. Describe the objectives of the activity. List who should be participating. =====================================================================================
MT 400 Unit 5 Assignment The understand Phase
For more classes visit www.snaptutorial.com Unit 5: Assignment For this Assignment, write a 4–6 page paper (double spaced, not including title page or references) that answers the following questions (use the template below to organize your paper): The understand phase is where you set yourself up for success for the rest of the project. In addition to getting a good understanding of your process and the issues, you also create baselines for comparison using metrics (step 4). One other key tactic in this phase is to identify quick wins (step 9) to allow everyone to gain confidence and provide justification to continue with the project. In this Assignment, you will first look at possible metrics that can be used in your process and then identify potential quick wins. For the first part of the Assignment, list three metrics that you think can help you quantify the performance of the process. List and define the metrics clearly, explain why this metric is important in the assessment of the process and then give an example of the statistic units. If your metric is “speed of processing” which is defined by how quickly each employee audits a tax form, the example would be that on average you would expect eight tax forms audited per hour. In the second part of the Assignment, identify two quick wins for your process. Describe what
they are, how they can be accomplished quickly, and why they will provide a boost to the project. Part I - Metrics Metric 1: 1. Definition 2. Significance in assessment 3. Example Metric 2: 1. Definition 2. Significance in assessment 3. Example Metric 3: 1. Definition 2. Significance in assessment 3. Example Part II – Quick wins Quick win 1 Details Quick win 2 Details =====================================================================================
MT 400 Unit 6 Assignment Innovation, RASCI Models and Performance Management
For more classes visit www.snaptutorial.com In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you have already selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one. Email your instructor and clearly describe
the objective of this process, the participants, and the strategic significance for the company. The business process you select must have a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable or will ask you to select another one. For this Assignment, write a paper that answers the following questions (use the subheadings/numbered questions below to organize your paper): Part 1: Innovation Activities There are many different activities for creating solutions identified in the Understand phase. The effectiveness of these activities depends on many factors, including the organizational makeup and the circumstances of the process. Describe an innovation activity to generate improvement ideas that you think will work best for your selected organization. Include the following details: Part 2: RASCI Model In any process, it is important to have a clear definition of who is responsible for the activity and to whom they are accountable, in addition to identifying those that may be in support positions. Following the RASCI model described on p. 362, create a table similar to 18.2 that defines these roles for your selected process. Begin by describing at least 4 steps in your selected process. Be specific about who does what in each step. Then fill out the table to denote the roles. In addition to including the table, describe each role briefly. Part 3: Performance Management As you explored in the Discussion Board, the performance measures play a large role in determining the actions of the employees involved in the process. Identify three performance management metrics you will use to promote effective behavior from those involved in your selected process. =====================================================================================
MT 400 Unit 6 Assignment Risk Analysis and Leadership
For more classes visit www.snaptutorial.com Unit 6: Assignment The chapter on the people phase lists 10 recommended steps to ensure that the activities of the individuals who will be executing the new processes are in alignment with the agreed organization and process goals established in earlier phases of the project. This is a critical step in the BPM project. In this Assignment, you will explore the risks associated with not carrying out these steps properly and you will examine which types of leaders are best suited to lead this process. For this Assignment, write a 4–6 page paper (double spaced, not including title page or references) that answers the following questions (use the subheadings/numbered questions below to organize your paper): Question 1 – Risk analysis Which of the 10 steps that the book recommends for the people phase do you think is most critical for your BPM project? 1. Explain the importance of the step for your selected process. Be specific to your situation; do not describe the significance of the step in general terms. 2. Justify your answer by stating what risks will arise if the step you identified is not carried out properly. 3. Explain what measures you will take to implement this step properly and mitigate these
risks in your project. Do not talk in generalities. Make sure you are specific about both the risks and the measures as they apply to your selected process. Question 2 – Leadership Leadership is an important facet of utilizing the Business Process Model, particularly within the people phase. Identifying the “type†of leader that will manage and direct the new process or process change after BPM completion is necessary to ensure success. There has been quite a bit of research on various types of leaders. For this Assignment you will need to search for academic articles that discuss “Leadership types†and answer the following questions based on your reading: 1. Currently, which types of leaders are involved in the execution and management of this process? Do you think that their specific type of leadership is working well? 2. Choose three types of leaders from your research and discuss both their pros and cons with respect to the process you have selected and the circumstances within the organization. 3. Which type of leader would be best suited to lead your BPM project? Justify your answer by analyzing the specifics demands of your situation. Do not automatically assume that the “democratic leader†is best—depending on the situation a democratic leader may only cause chaos and anxiety. =====================================================================================
MT 400 Unit 7 Assignment Implementation Strategy, Pilot Studies and Contigency Plan
For more classes visit www.snaptutorial.com Unit 7: Assignment Our book describes the implement phase as “the phase where all the designed and developed process improvements will actually be ‘brought to life’.” The execution of the implementation can make or break a project, regardless of its perfection in design. In this Assignment, you will apply three of the implement phase steps to your project. For this Assignment, write a 4–6 page paper (double spaced, not including title page or references) that answers the following questions (use the subheadings/numbered questions below to organize your paper): Question 1 – Implementation strategies Evaluate the suitability of the four implementation strategies discussed in step 2 for your project. For each strategy explain the specific pros and cons of using it for your project, and then select the one you think will work the best in your situation. Question 2 – Test and pilot studies Based on the discussion in step 5 describe how you would do a test or a pilot study before you go into full implementation in your project. Question 3 – Contingency plans Based on the discussion in step 8 discuss a back-out or a contingency plan that you would
adopt if your implementation does not go as expected. Directions for Submitting Your Assignment Compose your Assignment as a Microsoft Word document and save it as Username-MT400Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 7.docx). Submit your file by selecting the Unit 7: Assignment Dropbox by the end of Unit 7. Grading note: In the grading rubric below, you will see a section on analysis and critical thinking. The points in this section will partly be based on your ability to apply the concepts discussed in your assignment to the specific circumstances and details of the process/organization you selected. Writing in general terms without applying the concepts and analyzing your specific project may get you points in the content section, but you will lose points in the analysis section. Review the grading rubric below before beginning this activity. =====================================================================================
MT 400 Unit 8 Assignment Establishing Baselines and Assessing Success (New)
For more classes visit www.snaptutorial.com In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you already have selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one. Email your instructor and clearly describe
the objective of this process, the participants, and the strategic significance for the company. The business process you select must have a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable or will ask you to select another one. For this Assignment, write a paper that answers the following questions (use the subheadings/numbered questions below to organize your paper): Establishing Baselines To begin, list three metrics that you think can help you quantify the performance of the current process. List and define the metrics clearly, explain why each metric is important in the assessment of the process, and then give an example of the statistic units. For example, if your metric is “speed of processing,” it may be defined by how quickly each employee audits a tax form, and the example would be that “on average, you would expect eight tax forms audited per hour.” If you have already done this in a previous Assignment, you may copy and paste a summary from that Assignment. =====================================================================================
MT 400 Unit 8 Assignment Establishing Baselines and Assessing Success
For more classes visit www.snaptutorial.com In this Assignment, through the evaluation of baseline metrics, you will engage in developing the following professional competencies: ?Analyze quantitative data One of the key elements in realizing benefits is the establishment of a baseline. Your book suggests that the completion of metrics is an
essential step at the time of modeling the current processes, and it is this baseline from which improvements are measured. In this Assignment, you will apply this concept to your project. You will also carry out a mathematical analysis of a fictional situation and make determination about success. To help you prepare for the Assignment, please view this 5 minute Kaplan Math Center video on percentages: “Interpreting Percentage Problems.� =====================================================================================
MT 400 Unit 9 Assignment Mentors and Shadowing
For more classes visit www.snaptutorial.com MT 400 Unit 9 Assignment Unit 9 Assignment: Mentors and Shadowing The following Professional Competency Outcome(s) are practiced and assessed in this Assignment: PC-3.5:Engage in career development and advancement strategies, including effectivenetworking, mentoring, and creating a personal brand. In this Assignment, you are going to evaluate a specific business process based on criteria detailed below. If you already have selected a business process, continue using that and skip to the next paragraph. If you have not yet selected the business process you will use for these Assignments, then begin by selecting one. Email your instructor and clearly describe the objective of this process, the participants, and the strategic significance for the company. =====================================================================================
MT 400 Unit 10 Assignment Plan to do Check Act
For more classes visit www.snaptutorial.com Unit 10: Assignment For this Assignment, write a 4–6 page paper (double spaced, not including title page or references) that answers the following questions (use the subheadings/numbered questions below to organize your paper): Part 1 Now that you have learned all the phases in the BPM model suggested by your book, it is time to take a step back and look at the overall model. As Chapter 10 discusses, many process management models are based on the PDCA (plan-do-check-act) cycle. There’s a lot of research on adopting and applying the PDCA model to various specific contexts. For the first part of this Assignment, answer the following questions: 1) If you had to categorize the 10 phases you learned into the PDCA categories, where would each phase fall? 2) Are there any phases that do not fit within the PDCA cycle? Why do you think this is- is this an improvement to the PDCA cycle to fit the BPM effort better? 3) Do you think the model that you have covered in this course needs one or more phases added to cover something that is currently missing? Part 2 This course has often touched on the importance of proper communication. Collaboration and
communication is critical in many of the project steps, may they be the discovery of problems with a process, establishing expectations, or searching for means to improve. The class also discussed methods for improving the efficiency of workshops. Things become more complicated when a process extends beyond a single location. =====================================================================================
MT 400 Unit 10 Assignment BPM and Global Competitiveness
For more classes visit www.snaptutorial.com Unit 10 Assignment: BPM and Global Competitiveness In this Assignment on case analysis of two global companies implementing BPM, you will engage in developing the following professional competencies: ?Global awareness For this Assignment, respond using the critical elements below: Critical Elements: ? Write your original response in Standard American English, paying special attention to grammar, style, and mechanics. ? Respond to the questions in a thorough manner, providing specific examples of both the expected benefits and the risks/issues. ? Ensure that your viewpoint and purpose are clearly stated. ? Demonstrate logical and appropriate transitions from one idea to another. ? Your paper should be highly organized, logical, and focused. In this Assignment, you will analyze cases 1 and 2 from the chapter and respond to questions related to the role of BPM in global competitiveness.
1. Case 1 describes a global automotive component company. There were issues that limited the company’s ability to be more competitive in the global marketplace and they were able to address these through a BPM project. What were these issues and what were the expected benefits from BPM to help them become more competitive? 2. How do you assess their success? If you think they are doing well, what were the critical success factors they were able to implement? If they are not doing well, why not (what are the risks they failed to mitigate?) 3. Case 2 describes Unilever’s transformation. What were the issues that limited the company’s ability to be more competitive in the global marketplace? What benefits were they expecting from the BPM project to increase their competitiveness 4. How do you assess their success? If you think they are doing well, what were the critical success factors they were able to implement? If they are not doing well, why not (what are the risks they failed to mitigate?) Directions for Submitting Your Project Compose your Assignment as a Microsoft Word document and save it as Username-MT400 - Assignment-Unit#.docx (Example: TAllen-MT400 Assignment-Unit 10.docx). Submit your file by selecting the Unit 10: Assignment Dropbox by the end of Unit 10. =====================================================================================